Mercure Bilbao Jardines De Albia 4 stars

Customer review rating (ALL Rating) 4.6/5 1,927 reviews

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Description

Hotel extras

  • Spa to relax.

  • City centre

  • Near the Guggenheim Museum

  • Ideal for visiting the city

  • Ideal to discover the Basque gastronomy and close to the shopping area

Our accommodation(s)

Hotel location

Mercure Bilbao Jardines De Albia

Calle San Vicente 6
48001 BILBAO
Spain

GPS:43.263993, -2.92785

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

EL RINCON DE ALBIA

The Rincón de Albia, with its street-level terrace, is on hotel's third floor, next to reception, and provides a calm and relaxing space in which to unwind. It also offers a full lunch and dinner menu.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  1,927 reviews

TripAdvisor Rating  4.0/5  1,065 reviews

Certificate of excellence 2024

Well located great room.

TripAdvisor rating 5.0/5

zitatravel TripAdvisor review

This was an excellent place to stay for our two nights in Bilbao. We had a suite which had a huge bed with a small side room with a sofa bed. Well located close to Guggenheim Museum and a 10 minute walk across the bridge to the old part. Our room was very quiet despite the fact that outside there is a bar. Nice sheets so slept really well.

Good location and friendly staff

Customer review rating 4.0/5

Joe L. Friends - Confirmed reviews ALL

A very pleasant experiences, from check-in to collecting the luggage after checking out.

Dear Joe, Thank you for sharing your feedback following your recent stay. We are delighted to hear that you hold Mercure Bilbao Jardines de Albia in high regard, particularly noting our convenient location and the professionalism of our staff. It is always our highest priority to provide a pleasant and memorable experience for our guests, from check-in through to the moment of departure. However, we regret any confusion regarding the differences in charges that you experienced. We strive for transparency in all our communications and will review our processes to ensure that our app reflects the most accurate information. We appreciate you bringing this to our attention and apologize for any inconvenience this may have caused. It is gratifying to learn that you are a member of our ALL – Accor Live Limitless loyalty programme and that you would recommend it to others. Your satisfaction with our cleanliness standards and our commitment to sustainable development further encourages us to maintain our high standards. We hope to welcome you back in the future. Best wishes, Sito Pons, General Manager

Great stay excellent location

Customer review rating 5.0/5

Ron Business - Confirmed reviews ALL

Very friendly and helpful staff, Bar was nice gym was ok

Dear Ron, Thank you for your kind feedback. It's delightful to hear that our prime location contributed to your wonderful experience at Mercure Bilbao Jardines de Albia. Our team, especially at the front desk, is thrilled to have been of help and ensured your satisfaction during your time with us. Your acknowledgment of our commitment to cleanliness and sustainable practices is greatly appreciated. We strive to maintain a high standard in all aspects of our service, and it's rewarding to know these efforts resonate with our guests. We're also pleased that the bar and its offerings added a touch of enjoyment to your stay. We look forward to having the opportunity to welcome you back in the future. Best wishes, Sito Pons, General Manager

Very comfortable, good service, well located. Friendly, efficient staff.

Customer review rating 4.5/5

Tim Couples - Confirmed reviews ALL

Excellent

Customer review rating 5.0/5

Anonymous Couples - Confirmed reviews ALL

Well located. Much appreciate the excellent service provided by all the staff. Nice room

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Other web-users rate our hotel

  • 1,399 reviews 9.1/10 Location
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  • 932 reviews 6.7/10 Comfort
  • 777 reviews 9.4/10 Breakfast
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  • 237 reviews 5.9/10 Amenities

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