Mercure Bilbao Jardines De Albia 4 stars

Customer review rating (ALL Rating) 4.7/5 1,673 reviews

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Description

Hotel extras

  • In the downtown area

  • Close to the Old Town

  • Near the Guggenheim Museum

  • Ideal for visiting the city

  • Ideal to discover the Basque gastronomy and close to the shopping area

Our accommodation(s)

Hotel location

Mercure Bilbao Jardines De Albia

Calle San Vicente 6
48001 BILBAO
Spain

GPS:43.263993, -2.92785

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets not allowed
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

EL RINCON DE ALBIA

The Rincón de Albia, with its street-level terrace, is on hotel's third floor, next to reception, and provides a calm, relaxing space in which to unwind. It also offers a full lunch and dinner menu.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.7/5  1,673 reviews

Customer review rating 5.0/5

Elaena S. Solo - Confirmed reviews ALL

I was unfortunate enough to arrive at the hotel injured, and was greeted by staff who thought nothing of going above and beyond anything I could have expected of them in order to help make my stay comfortable. They were all brilliant and I cannot thank and commend them enough

Customer review rating 4.0/5

Andrew T. Couples - Confirmed reviews ALL

Overall a GOOD hotel. Only one issue - Noise in the room at night caused by internal mechanical & electrical equipment.

Customer review rating 3.5/5

Pietro P. Business - Confirmed reviews ALL

I am a frequent traveller at Mercure Bilbao, i like it and the hotel for me is fantastic, same as the people working in it. The only problem is the parking, even if I book the parking people takes the slow they want without permission, this is a problem in case of electric car.

Customer review rating 4.5/5

Esther H. Couples - Confirmed reviews ALL

Stayed for just one night. Probably got upgraded to a bigger room because am an accor member. Room was really nice and spacious. Carpark was quite convenient. Staff were helpful

Dear Esther H., Thank you for such a positive review. We are delighted to hear you enjoyed your stay at Mercure Bilbao Jardines de Albia. It is wonderful that you appreciated the spacious room and convenient parking during your visit. We always strive to recognize our ALL Accor members, and we are thrilled your experience reflected this commitment. Our team values your kind words about their helpful service and will continue to prioritize warm hospitality for all guests. We look forward to welcoming you back. Best wishes, Sito Pons, General Manager

Customer review rating 3.5/5

Marlo R. Business - Confirmed reviews ALL

I had a pleasant stay at Mercure Bilbao Jardines de Albia. The location is great — close to shops and restaurants.

Dear Marlo, Thank you for taking the time to share your feedback. We are delighted to hear you appreciated our central location, ideal for exploring Bilbao’s vibrant shops and dining options. Still, we sincerely regret that certain aspects of your experience fell short of your expectations. We acknowledge your feedback regarding the booking terms and are reviewing ways to offer more flexible options. Additionally, we are upgrading our internet infrastructure to enhance connectivity for all guests. Please know that your ALL membership benefits are available upon booking through our official channels, and we will ensure better recognition during future stays. Nonetheless, it is heartening to know your overall stay was enjoyable, and we hope the convenience of our location added value to your visit. We hope to be able to welcome you back. Kind regards, Sito Pons, General Manager

Other web-users rate our hotel

  • 1,520 reviews 9.4/10 Location
  • 1,485 reviews 7.7/10 Room
  • 1,469 reviews 9.4/10 Service
  • 18 reviews 2.8/10 WiFi
  • 932 reviews 9.4/10 Breakfast
  • 929 reviews 7.1/10 Comfort
  • 406 reviews 8/10 Cleanliness
  • 124 reviews 8.9/10 Bar

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