Mercure Bilbao Jardines De Albia

Mercure Bilbao Jardines De Albia 4 stars

Customer review rating (ALL Rating) 4.6/5 1,093 reviews

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Hotel extras

  • Spa for a relaxing stay.

  • City centre

  • Near the Guggenheim Museum

  • Ideal for visiting the city

  • Ideal to discover the Basque gastronomy and close to the shopping area

Hotel location

Mercure Bilbao Jardines De Albia

Calle San Vicente 6
48001 BILBAO

  • By plane

    BILBAO At 14km / 8 miles

  • By train

    BILBAO ABANDO At 0.55km / 0.34 miles

GPS:43.263993, -2.92785

Hotel services

Check-in from - Check out up to

In summary
On site
  • Car park
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms


The Rincón de Albia, with its street-level terrace, is on hotel's third floor, next to reception, and provides a calm and relaxing space in which to unwind. It also offers a full lunch and dinner menu.

Our accommodation(s)

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.6/5  1,093 reviews

TripAdvisor Rating  4.0/5  987 reviews

Certificate of excellence 2022

Great Location, Excellent Hotel

TripAdvisor rating 4.0/5

Nonloso TripAdvisor review

The hotel is a 10 minute from the centres of both the old and new towns, and a couple of minutes from the river. The "Privilege" room and bed were well appointed and comfortable. The bar is nice and the staff are pleasant and helpful. The only downside was that there is a nightclub in the street below. You can't hear any music but you can hear the kiddies going in and out. We were on the 7th floor with quadruple glazing but could still hear the general hubbub, which went on until 5am! It isn't the hotel's fault and we managed to sleep OK but otherwise I would have given it 5 stars. (We were there on Friday and Saturday night.)

Good location

Customer review rating 4.0/5

Shirish M. Families - Confirmed reviews ALL

The location is great. We stayed in a junior suite. Sadly no good view available from the tiny windows. Though we traveled so much that we spent time in the room at night only. People are good. Service was good.

Great Hotel but noisey at night!

Customer review rating 3.0/5

David C. Couples - Confirmed reviews ALL

Fabulous hotel in a really good location. Our stay was spoilt by noise from a night club until 4am which kept us a wake.

Dear David, Thank you for taking the time to share your review. We are delighted that you appreciated our convenient location, however, we regret to read you were disturbed during your stay. Please don't hesitate to inform us of any issues; we are always available to find an immediate solution as your comfort is our top priority. We hope to welcome you back. Best wishes, Sito Pons, General Manager

Good location, great service.

Customer review rating 4.0/5

Anonymous Families - Confirmed reviews ALL

Helpful staff, very good breakfast, good location. Small rooms, poor sound proof (especially in bathrooms).

Dear Robert, Thank you for taking the time to review your stay. We are pleased that you enjoyed staying at our hotel and that our team were attentive to your needs. Thank you for highlighting our live cooking station. However, we are sorry to hear that the size of your room was not to your liking. We do have rooms of varying categories and sizes and would be happy to reserve one that is best suited to your requirements for your next visit. We are also sorry for any disturbance; while we do have double glazed windows for noise cancellation, we have taken note of your comment for our consideration. Nonetheless, we are glad that our location was convenient for you and to know that we helped start your day off on the right foot with our tasty breakfast buffet. We hope to have the pleasure of welcoming you back. Best regards, Sito Pons, General Manager

Wonderful city hotel lovely decoration

TripAdvisor rating 5.0/5

MartiWir0815 Families - TripAdvisor review

We really enjoyed our stay- welcome, rooms, bar/restaurant, breakfast and location- 15 min stroll to the Guggenheim museums, hotel staff really lovely and garage parking . We really would have enjoyed to stay longer.

Dear Martí, Thank you for this kind review. We are thrilled that everything met your expectations during your stay. A message of satisfaction from a recent guest is always a reward and incentive for our team members to continue with their efforts to uphold our high standards. It’s great to know we were able to tempt your taste buds with the wide selection on offer on our breakfast buffet. We look forward to welcoming you for another pleasant stay. Best wishes, Sito Pons, General Manager

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Other web-users rate our hotel

  • 771 reviews 9.2/10 Location
  • 815 reviews 7.9/10 Room
  • 883 reviews 9.4/10 Service
  • 9 reviews 5.3/10 WiFi
  • 344 reviews 8.7/10 Breakfast
  • 249 reviews 8.2/10 Cleanliness
  • 145 reviews 8.6/10 Vibe
  • 48 reviews 8.7/10 Bar

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