Name: Mercure Jardines - Hotel in Bilbao | Accorhotels.com - ALL
Address: Calle San Vicente 6, BILBAO, 48001, ES
Telephone: +34944354140
Rating: 4.7

Mercure Bilbao Jardines De Albia

Hotel for travellers looking for local and authentic experiences

The Mercure Jardines de Albia Bilbao is next to the city main points of interest. The Guggenheim Museum Bilbao, Museum of Fine Arts and the Old Town, with easy access to Euskalduna Palace. An ideal spot for enjoying the city, close to restaurants, bars and shops. The hotel has 138 rooms, breakfast, a spa to relax in and 3 meeting rooms, as well as paid parking with direct hotel access. No pets allowed.

The Mercure Bilbao is next to the Albia gardens and the estuary. Enjoy the city center, just 1.2 miles away and home to the Guggenheim museum, the República de Abando park and the Palacio Euskalduna conference center. The airport is 8.1 miles away.

Do you have a free weekend? We recommend a getaway to Bilbao, the city of pintxos and great cuisine. You can't leave without enjoying water sports like kayaking or taking a stroll along the estuary or through the old town.

Welcome to the Mercure Bilbao Jardines de Albia hotel, ideally located for exploring the city; close to the Gran Vía, Casco Viejo old quarter, Guggenheim Museum and Fine Art Museum. Perfect for your business trip or spa break in Bilbao

Sito Pons, Hotel Management

Hotel extras

In the downtown area
Close to the Old Town
Near the Guggenheim Museum
Ideal for visiting the city
Ideal to discover the Basque gastronomy and close to the shopping area

Our accommodation(s)

Room

Standard Room with twin beds

2 pers. max
20 m² / 215 sq ft

Bedding 2 x Single bed(s)
Views: City View or Courtyard View

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Room

Standard Room with a double bed.

2 pers. max
20 m² / 215 sq ft

Bedding 1 x Queen size bed(s)
Views: City View or Courtyard View

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Room

Family Room

4 pers. max
24 m² / 258 sq ft

Bedding 1 x Queen size bed(s) and 1 x Double sofa bed(s)

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Room

Twin Room with folding bed

3 pers. max
24 m² / 258 sq ft

Bedding 3 x Single bed(s)

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Room

Privilege Room with king-size bed

2 pers. max
30 m² / 322 sq ft

Bedding 1 x King size bed(s)
Views: City View

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Suite

Junior Suite

3 pers. max
40 m² / 430 sq ft

Bedding 1 x King size bed(s)

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Hotel location

Mercure Bilbao Jardines De Albia

Calle San Vicente 6
48001 BILBAO
Spain

GPS:43.263993, -2.92785

+34 944 35 41 40

+34 944 35 41 42

BILBAO ABANDO

Railway station

Access: 550 m / 0.34 mi 5 min walk / 4 min drive

Art and Culture

Hotel services

Check-in from 02:00 PM - Check out up to 12:00 PM

On site

Car park
Pets not allowed
Fitness center
Wi-Fi
Air conditioning
Breakfast
Bar
Meeting rooms
100% Non Smoking Property
Room service

EL RINCON DE ALBIA

The Rincón de Albia, with its street-level terrace, is on hotel's third floor, next to reception, and provides a calm, relaxing space in which to unwind. It also offers a full lunch and dinner menu.

Meetings & Events

Number of Meeting Room: 4
Surface of the largest room: 115 m² / 1237 sq ft
Maximum seats capacity: 130
Maximum capacity for banquets: 60

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Our guest reviews

100% genuine reviews from our guests

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ALL Rating 4.7/5 1,638 reviews

Leon B. Couples - 2/17/2026 Confirmed reviews ALL

A very relaxed and easy week

Dear Leon, Thank you for taking the time to share your feedback. We’re delighted your stay was comfortable and relaxing. Our staff strives to create memorable experiences, and our central location aims to make exploration effortless. Your praise for the beds is especially appreciated. Still, we apologize the spa didn’t meet expectations. We’re glad you enjoyed discovering Bilbao from our doorstep and thank you for your trust. Your return is our greatest compliment. We would love to have you return for another pleasant stay. Best wishes, Sito Pons, General Manager

Linda L. Couples - 2/13/2026 Confirmed reviews ALL

It was an excellent, well-located hotel and we were very comfortable in all aspects. Thank you

Dear Linda, Thank you for such a positive review. We are thrilled your experience at Mercure Bilbao Jardines de Albia met your expectations. Your recognition of our central location and the comfort we strive to provide means a great deal. It makes us proud to know couples like you find our facilities ideal for memorable stays. We’re also glad you enjoyed the convenience of our modern amenities, designed to make every moment enjoyable. As valued ALL Accor members, we look forward to welcoming you back and continuing to offer experiences that resonate with your preferences. We look forward to welcoming you back. Best wishes, Sito Pons, General Manager

Francisco J. P. Business - 2/10/2026 Confirmed reviews ALL

Good

Dear Francisco J., We appreciate you sharing your comments with us. We’re delighted you had a positive stay at Mercure Bilbao Jardines de Albia. We appreciate your kind words about our team and are glad your business trip went smoothly. As a valued ALL Accor member, your feedback is essential to us. That said, we regret any challenges you encountered with access and will review this to enhance future stays. Moreover, our central location near Gran Vía and cultural landmarks like the Guggenheim Museum makes exploring Bilbao effortless. We hope you found this convenient during your visit. We hope that you will return on a future occasion. All the best, Sito Pons, General Manager

Mairelys R. Couples - 2/1/2026 Confirmed reviews ALL

We have been going to Bilbao every January for my birthday over the past 4 years and one of the reasons is then great service and comfort we have at Mercure Jardines. From the reception staff and especially bar staff (Pedro, Susana), they are all very professional and friendly. The room are also impecable. This was my 50th birthday and we had an upgrade for which we are so grateful. The only thing we missed this year and it was a great addition to the overall service was the spa.

Dear Mairelys, Thank you for your positive feedback. We are thrilled to hear your sixth visit met your expectations and contributed to your special birthday celebration. Our team, especially Pedro and Susana at the bar, takes pride in delivering friendly and attentive service. We’re glad the room accommodations and upgrade added comfort to your stay. That said, we regret the spa wasn’t available during your visit. Due to ongoing renovations, this facility is currently closed, but we look forward to welcoming guests back once improvements are complete. Finally, we hope you enjoyed exploring Bilbao’s attractions from our central location. Your loyalty as a Classic member means a lot, and we can’t wait to host your next celebration. We look forward to welcoming you back. Best wishes, Sito Pons, General Manager

Thomas B. Business - 1/25/2026 Confirmed reviews ALL

Comfortable bed, but the table was too small to work.

Dear Thomas, Thank you for such a positive review. We are thrilled that your experience at Mercure Bilbao Jardines de Albia left such a positive impression. It’s great to know our central location made exploring the city effortless and that you found your room comfortable and clean. We’re also glad our breakfast met your expectations, providing a good start to your business days. That said, we regret the workspace didn’t fully meet your needs. Our team is always available to assist with room preferences that better suit working requirements, and we’re exploring ways to enhance connectivity speeds for future stays. Nonetheless, we’re happy to hear our loyalty program continues to earn your endorsement. Your trust as a Classic member means a lot, and we look forward to welcoming you back soon. We would love to have you return for another pleasant stay. Best wishes, Sito Pons, General Manager