Mercure Bilbao Jardines De Albia 4 stars

Customer review rating (ALL Rating) 4.6/5 1,632 reviews

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Description

Hotel extras

  • In the downtown area

  • Close to the Old Town

  • Near the Guggenheim Museum

  • Ideal for visiting the city

  • Ideal to discover the Basque gastronomy and close to the shopping area

Our accommodation(s)

Hotel location

Mercure Bilbao Jardines De Albia

Calle San Vicente 6
48001 BILBAO
Spain

GPS:43.263993, -2.92785

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets not allowed
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

EL RINCON DE ALBIA

The Rincón de Albia, with its street-level terrace, is on hotel's third floor, next to reception, and provides a calm and relaxing space in which to unwind. It also offers a full lunch and dinner menu.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  1,632 reviews

TripAdvisor Rating  4.2/5  1,124 reviews

Certificate of excellence 2025

Customer review rating 5.0/5

Thomas B. Business - Confirmed reviews ALL

Comfortable bed, but the table was too small to work.

Dear Thomas, Thank you for such a positive review. We are thrilled that your experience at Mercure Bilbao Jardines de Albia left such a positive impression. It’s great to know our central location made exploring the city effortless and that you found your room comfortable and clean. We’re also glad our breakfast met your expectations, providing a good start to your business days. That said, we regret the workspace didn’t fully meet your needs. Our team is always available to assist with room preferences that better suit working requirements, and we’re exploring ways to enhance connectivity speeds for future stays. Nonetheless, we’re happy to hear our loyalty program continues to earn your endorsement. Your trust as a Classic member means a lot, and we look forward to welcoming you back soon. We would love to have you return for another pleasant stay. Best wishes, Sito Pons, General Manager

Customer review rating 5.0/5

Tim D. Business - Confirmed reviews ALL

Secure parking and location, location with top notch Mercure experience make this the best place to stay in central Bilbao

Dear Tim, Thank you for taking the time to share your review. We are thrilled to hear you enjoyed your stay at Mercure Bilbao Jardines de Albia. It’s wonderful that our secure parking and central location contributed to making your business trip convenient. We’re also delighted the river view added a pleasant touch to your room. Our team, especially those at the breakfast counter, takes great pride in providing attentive service, and your recognition means a lot to us. We do hope that you will return on another occasion. Best regards, Sito Pons, General Manager

Customer review rating 4.5/5

Pedro M. M. Friends - Confirmed reviews ALL

Very good

Estimado Pedro M., En primer lugar, le agradecemos el tiempo dedicado a dejarnos su opinión. Nos alegra que disfrutara de su estancia en Mercure Bilbao Jardines de Albia. Valoramos mucho su comentario sobre el confort de nuestras instalaciones, prioridad fundamental para nuestro equipo. Lamentamos cualquier inconveniente relacionado con la gestión de su reserva. Siempre estamos disponibles para facilitar estos procesos de manera personalizada. Esperamos que haya podido aprovechar nuestra ubicación céntrica, ideal para explorar lo mejor de Bilbao. Reciba un cariñoso saludo de parte de todo nuestro staff. Atentamente, Sito Pons, General Manager

Customer review rating 5.0/5

Justil C. Couples - Confirmed reviews ALL

The central location, clean rooms and an excellent and courteous staff, especially Lucas at the front desk made our stay great!

Dear C., Thank you for such a positive review. We are thrilled you enjoyed your stay at Mercure Bilbao Jardines de Albia. It’s wonderful to hear our central location provided a convenient base for exploring the city, and that you found your room comfortable and well-maintained. Our team takes great pride in delivering warm, professional service, and Lucas will be delighted to receive your kind mention of his courteous approach. We hope you were able to take full advantage of our proximity to nearby attractions and local dining spots during your time in Bilbao. We look forward to welcoming you back. Best wishes, Sito Pons, General Manager

Customer review rating 4.5/5

Godelieve S. Friends - Confirmed reviews ALL

We stayed in a privilege room, spacious and very clean.The breakfast was very varied and all the staff were very friendly, and the food in the lounge restaurant was very delicious. Thanks to Mr Udain, Mr Jorge and Mr Sito. We loved staying with you.

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Other web-users rate our hotel

  • 1,527 reviews 9.3/10 Location
  • 1,486 reviews 7.7/10 Room
  • 1,479 reviews 9.3/10 Service
  • 18 reviews 0/10 WiFi
  • 945 reviews 9.4/10 Breakfast
  • 931 reviews 7/10 Comfort
  • 409 reviews 8.3/10 Cleanliness
  • 121 reviews 8.6/10 Bar

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