Mercure Bilbao Jardines De Albia 4 stars

Customer review rating (ALL Rating) 4.7/5 1,669 reviews

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Description

Hotel extras

  • In the downtown area

  • Close to the Old Town

  • Near the Guggenheim Museum

  • Ideal for visiting the city

  • Ideal to discover the Basque gastronomy and close to the shopping area

Our accommodation(s)

Hotel location

Mercure Bilbao Jardines De Albia

Calle San Vicente 6
48001 BILBAO
Spain

GPS:43.263993, -2.92785

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets not allowed
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

EL RINCON DE ALBIA

The Rincón de Albia, with its street-level terrace, is on hotel's third floor, next to reception, and provides a calm, relaxing space in which to unwind. It also offers a full lunch and dinner menu.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.7/5  1,669 reviews

Customer review rating 1.5/5

Steven K. Couples - Confirmed reviews ALL

The hotel was well location, room itself was comfortable but the “courtyard view” was only a tiny sliver of it otherwise walls. The noise disturbance from the music venue next door went on until midnight for 3 nights out of 4.

Customer review rating 4.5/5

Hywel G. Couples - Confirmed reviews ALL

A very enjoyable visit

Dear Hywel, It was a pleasure to receive your kind feedback. We’re delighted your experience at Mercure Bilbao Jardines de Albia was enjoyable. It’s wonderful to hear our central location enhanced your visit, allowing easy exploration of nearby attractions. We’re also glad to know our loyalty program added value to your stay, and we look forward to welcoming you back as a valued Silver member. We look forward to seeing you again in the future. Best regards, Sito Pons, General Manager

Customer review rating 5.0/5

David C. Couples - Confirmed reviews ALL

Could not be better. Very friendly staff, ideal location and a splendid room.

Dear David, Thank you for choosing our hotel. We are thrilled to know your stay at Mercure Bilbao Jardines de Albia was so enjoyable. Our team takes pride in delivering warm service, and we’re delighted you found both the room and our central location to your liking. It’s also great to hear the booking through the ALL App was straightforward for you. We look forward to welcoming you back on future occasions. Best wishes, Sito Pons, General Manager

Customer review rating 4.5/5

Edward R. Couples - Confirmed reviews ALL

The only problem was that the weather had suddenly turned hot and the air conditioning in our room was not working. Otherwise, everything about our stay was perfect, we had stayed 3 nights at this hotel just over a week before and the staff welcomed us back like old friends.

Dear Edward, We appreciate you sharing your comments with us. We are thrilled to hear you had such a positive experience at Mercure Bilbao Jardines de Albia. It’s wonderful to know our team made you feel so welcome, especially during your second stay. Hernan, Liere, and Jorge will be delighted to hear their efforts contributed to your comfort. We regret the inconvenience with your room’s temperature during the unexpected heat. Please know our heating and cooling systems are centrally regulated, but we always aim to adapt swiftly to seasonal changes. Lastly, we’re glad our central location allowed you to explore Bilbao’s highlights with ease. Your kind words about the team’s warmth truly motivate us to keep improving. We look forward to the pleasure of welcoming you back on a future stay. Best regards, Sito Pons, General Manager

Customer review rating 4.0/5

Mary B. Couples - Confirmed reviews ALL

Comfortable rooms with good amenities. Very noisy at night due to outside activities and room very warm.

Dear Mary, Thank you for writing a review of your recent visit and for recommending Mercure Bilbao Jardines de Albia. We’re delighted to hear that you found your room comfortable and enjoyed the amenities provided during your stay. It’s wonderful to know our booking process through the ALL App was seamless for your couple’s getaway. As a Gold member, your continued trust in our loyalty program means a lot to us. We hope our central location allowed you to explore Bilbao’s highlights with ease. We hope to see you again on a future occasion. Kind regards, Sito Pons, General Manager

Other web-users rate our hotel

  • 1,532 reviews 9.3/10 Location
  • 1,492 reviews 7.6/10 Room
  • 1,474 reviews 9.4/10 Service
  • 19 reviews 4.4/10 WiFi
  • 932 reviews 7/10 Comfort
  • 922 reviews 9.3/10 Breakfast
  • 413 reviews 8.2/10 Cleanliness
  • 120 reviews 9/10 Bar

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