Mercure Bilbao Jardines De Albia 4 stars

Very good stay with extremely helpful and friendly staff. Well situated for the Guggenheim. Would recommend it.

We had a very nice stay, the staff was helpful, friendly and professional. The hotel is located in a good area of Bilbao, close to restaurants , bars , shops and not so far from the Guggenheim museum. This was also a plus for us. We would not hesitate to book a room with Mercure again, in Bilbao.

The staff was really pleasant, facilities at a very good standard and we were given a small bottle of champagne and grapes for new year´s eve. Spa was very good despite being quite small. Only but I can find was that the cafeteria was overloaded on the evening of the 1st of Jan and some people were sent off without dinner because they decided not to serve food any longer.

Great hotel, Perfect placment, nice decoration, functional design, professional service.

Decent location, rooms were cozy but a bit dark and window looked out to a dark courtyard with little natural light. Reception staff provided enough information but somehow lacked warmth. Better lighting and more friendly staff would have made for an even better stay.

The location of the hotel is superb. 120 m to Tram station, 5 mins walk to metro station, Old Town is 15 mins walk away. Many shops and pintxos joints around . Breakfast is small but sufficient with fresh OJ offered. Room is clean with Nespresso and good wifi. Small things: 1. Complementary water in the room only for one day. I stayed for 5 nights. - maybe that’s for environmentally friendly - so I drank tab water. Not a big deal. 2. Noise on Friday night to Saturday morning and Saturday night to Sunday morning - party people and music - yes, can be heard 7 floor high with double windows. - Friday night was the worst. Having said all that, I will stay here again. There is not so much of a view from my room, but the location, service, can beat.

The room was good and vonvinied. The location was very good. The breakfast was great The service was very nice. The hotel parking was too expensive, I was charged 100 EUO for 4.5 days ! I was not informed in advance about the parking price.

We had two rooms right beside each other (which we had requested) and the cleanliness and staff were divine. Great location and would return again if ever lucky enough to be in Bilbao again The good was outstanding as was everything on our holiday.

The hotel is big, located close to the city center, shops and restaurants. The lobby design is cool. We came with a car and were offered a parking place in the same building for 20 eur, but in the end we found a free parking spot in the same street. The room was facing some inner walls, and we thought it's gonna be very quiet, but unfortunately, there was some very loud music in the night (Friday and Saturday) coming from we didn't know where. Hopefully it was just some weekend parties.

Close to most attractions but extremely laud at night time due to bars and night clubs around the hotel. Especially Friday and Saturday night ppl are outside drinking and shouting till 6am. Staff have limited English. Room we got was nice and specious but again very loud at night time due to a bar just across.

modern hotel with nice and trendy design , central location,(Guggenheim 10 minutes walking) friendly staff; only negative point : nocturnal noise in the street , maybe due to Spanish National Holiday the day after ??

I have no words to thank everyone for their good hospitality. It was our first time in Bilbao and for sure not our last. The gastronomy in Bilbao is the best. We have found our hotel in Bilbao. I recommend Mercure Bilbao Jardines de Albia. Thank you again and again.

My husband and I stayed in the hotel for 3 nights. We were very impressed by the friendliness and helpfulness of the staff. The hotel was within walking distance of the Guggenheim and also the old town where we ate each evening. The bar was lively most evenings and the food was good too.We used the Spa which was great great after walking around all day Great location.

The hotel is overall good. Friendly staff, very good breakfast with lots of choices. The room we thought was average. Especially the beds are not so good, ours seemed quite old as it was dented on 1 side so not comfy at all. If you have a room at the front you get lots of noise from the 2 clubs and the street even with windows closed. Our bathroom was small and showering in the bath not comfortable.

We only had one night in Bilbao and this hotel was perfect. All the major sights, Guggenheim Museum, old town & central shopping streets were within an easy walk of the hotel, which also had underground parking. The hotel was modern, clean and comfortable and the room was a good size.