Mercure Bilbao Jardines De Albia 4 stars

I have left a review on Trip Advisor and reiterate what I wrote there. The staff were lovely and very friendly. The bedroom and bathroom were large and very clean. Spotless. No noise form outside as the window was double glazed. The food was good and breakfast just perfect. The hotel is central with parking.We will definitely choose this hotel again if we need to stay in Bilbao.

We were disappointed to be too the hotel had no restaurant although there was a menu card. Confusing. The bar staff, especially the 2 French work placement students, were very friendly and pleasant. The room was super but we had a strange experience when someone from the cleaning team came into our room without knocking and demanded to use our mobile phone. We refused. Parking was good and had 2 EV charging points.

Good clean hotel with easy access to most locations and restaurants on foot

We loved this hotel. We stayed there for one night and everything was perfect. Our bedroom was very large, clean and comfortable with a lovely bathroom. The windows are double glazed so you do not hear street noise. The staff were so very friendly. We ate at the bar in the evening and the food was very good. Breakfast was great too. We will stay there again definitely.

The Mercure is exactly where I wanted it to be, in the center. It had nice facilities. I found your food service hours confusing - to an American they seem very odd, and they are not well advertised or explained to guests. I'm sure that's great if you're Spanish/European, but as an American I found it quite baffling. Your reception experience was excellent - it's only with your lobby bar/cafe I find fault.