Mercure Bilbao Jardines De Albia 4 stars

Customer review rating (ALL Rating) 4.6/5 1,843 reviews

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Description

Hotel extras

  • Spa to relax.

  • City centre

  • Near the Guggenheim Museum

  • Ideal for visiting the city

  • Ideal to discover the Basque gastronomy and close to the shopping area

Our accommodation(s)

Hotel location

Mercure Bilbao Jardines De Albia

Calle San Vicente 6
48001 BILBAO
Spain

GPS:43.263993, -2.92785

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

EL RINCON DE ALBIA

The Rincón de Albia, with its street-level terrace, is on hotel's third floor, next to reception, and provides a calm and relaxing space in which to unwind. It also offers a full lunch and dinner menu.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  1,843 reviews

TripAdvisor Rating  4.0/5  1,090 reviews

Certificate of excellence 2024

Mercure Bilbao at the center of it all

TripAdvisor rating 5.0/5

cecily97 Couples - TripAdvisor review

Our stay at the MERCURE BILBAO was wonderful. The location was all a stone’s throw away from the major sites. The Guggenheim museum, Puente Vizcaya, Casco Viejo, Ayuntamiento. You can enjoy Bilbao walking around its major attractions. The staff were friendly and helpful. Nice breakfast good price for their breakfast. 👍🏻👍🏻

Dear Cecily, Thank you for sharing this positive review. We are truly delighted to know that your stay at our hotel was a memorable one. We are pleased that you found the proximity to Bilbao's renowned landmarks, such as the Guggenheim Museum and Casco Viejo, to your liking. Our central location is indeed perfect for guests who wish to explore the city on foot. Additionally, we are thrilled that the courtesy and assistance provided by our team enhanced your visit and that our breakfast selection offered a great start to your day. For future visits, we would like to remind you that our breakfast area has a show cooking option and fresh orange juice from a self-service machine to provide a varied breakfast experience. We look forward to seeing you again on your next stay. Best wishes, Sito Pons, General Manager

Great location, between old and new town.

Customer review rating 4.0/5

Anonymous Couples - Confirmed reviews ALL

A great hotel, located by the beautiful St. Vincent square and church. Great restaurants near by. Staff were extremely accommodating and I would recommend staying.

Dear Guest, Thank you for your review. We are delighted that you found our hotel's proximity to both the historical old town and the vibrant new city to your liking. Our team takes pride in the hotel's charming setting by St. Vincent square and church, and we are thrilled to know that you appreciated the variety of nearby dining options. However, we regret that the noise from the nearby club impacted your comfort. We understand the importance of a peaceful environment and apologize for any inconvenience. We nevertheless appreciate your acknowledgment of the proactive measures taken by our staff to mitigate the noise and that the offered solutions, including room upgrade and earplugs, were successful in ensuring a more restful experience. Moreover, we are pleased that you would recommend Mercure Bilbao Jardines de Albia to others. It is wonderful to hear that our staff's efforts to accommodate your needs contributed positively to your stay. We hope to be able to welcome you back. Kind regards, Sito Pons, General Manager

Well located comfortable hotel with very helpful staff

Customer review rating 4.5/5

John S. Couples - Confirmed reviews ALL

2 night stay found this hotel very well located for the city centre and the Guggenheim.

Dear John, Thank you for taking the time to share your review. It's wonderful that you found our hotel comfortable and our staff very helpful. We take pride in providing a welcoming environment for our guests, and we're pleased that this was reflected in your experience. However, we acknowledge your comment about the room view. While some of our rooms face the rear of the building, we strive to ensure that all accommodations offer comfort and functionality. Our hotel's central location means we're surrounded by other buildings, which can affect the views from some rooms. Nonetheless, we're delighted that you appreciated our excellent location. Being situated close to the city center and the Guggenheim Museum allows our guests to easily explore Bilbao's attractions. We hope you were able to take advantage of our proximity to the Gran Vía, Casco Viejo old quarter, and the Fine Art Museum during your two-night stay. We look forward to welcoming you back in the future. Best regards, Sito Pons, General Manager

Very nice hotel in bilbao

Customer review rating 5.0/5

Rob Couples - Confirmed reviews ALL

The room was excellent with a large bed, fridge with free drinks, nice breakfast with a good choice of items, friendly staff.

Dear Rob, Thank you very much for this kind review. We're overjoyed to hear that your stay at Mercure Bilbao Jardines de Albia was a memorable one. We are delighted that you appreciated the comfortable large bed, our selection of beverages in the fridge, and our varied breakfast buffet, which includes a cold selection and show cooking with fresh orange juice from a self-service machine. It is wonderful to know that our friendly staff contributed to your positive experience. We all look forward to the pleasure of welcoming you back soon. Our kindest regards, Sito Pons, General Manager

Excellent hotel

Customer review rating 5.0/5

Alexander Families - Confirmed reviews ALL

Everything was fine!

Dear Alexander, Thank you for sharing your kind review. We are overjoyed to hear that your stay at Mercure Bilbao Jardines de Albia was to your satisfaction. It is wonderful that you appreciated the assistance received with your booking. We take pride in our 24h reception and the efforts of our affiliates to ensure a seamless reservation experience. We look forward to seeing you again. Kind regards, Sito Pons, General Manager

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