Mercure Bilbao Jardines De Albia 4 stars
Customer review rating (ALL Rating) 4.7/5 997 reviews
Spa for a relaxing stay. Closed August 6, 7 and 8
Calle San Vicente 6
48001 BILBAO
Spain
BILBAO At 14km / 8 miles
BILBAO ABANDO At 0.55km / 0.34 miles
GPS:43.263993, -2.92785
Check-in from - Check out up to
The Rincón de Albia, with its street-level terrace, is on hotel's third floor, next to reception, and provides a calm and relaxing space in which to unwind. It also offers a full lunch and dinner menu.
Accessible room
Accessible room
100% genuine reviews from our guests
Find out moreCustomer review rating 5.0/5
Anonymous Couples - Confirmed reviews ALL
Comfortable. Welcoming. Central.
Dear Tobías, Thank you for positively reviewing your time at our hotel. It's great to know that you appreciated the high standards and quality service which we strive to uphold and that you benefited from our convenient location. We look forward to welcoming you again soon, Best regards, Sito Pons, General Manager
Customer review rating 5.0/5
Ron C. Couples - Confirmed reviews ALL
We we’re able to walk from the train station to the hotel so it was very convenient. The checkin staff were polite & helpful. Our room was very comfortable & clean with an electric kettle for making tea & we were given fresh milk. The hotel was within walking distance of all the major sites including the Guggenheim. All in all a most enjoyable stay.
Dear Ronald, Thank you for such a positive review of your stay with us. It is a both a pleasure and a reward to know that you enjoyed your stay with us. We are happy that you received such friendly and professional service from our team members and appreciated our convenient location. We look forward to seeing you again soon, Kind regards, Sito Pons, General Manager
Customer review rating 5.0/5
Yahel Friends - Confirmed reviews ALL
I want to thank all you for welcoming my friend and I to your hotel. it was a real pleasure. your professional stuff members made my vacation great. Thanks to Lucas for welcoming us with patiently and helpful advices. Thanks to Marta that helped me to suprise my friend on his birthday with some baloons in the room. I want to thank also the workers of the breakfast kitchen that was lovely and full with great food. and also out great cleaner at the second floor on these days (6/5-9/5) that was such a nice woman who deserves a big thanks. Great location, great treatment, great food - Mucha Gracias Mercure. From Yahel&Yaron, room 208 (Yalla Holon!)
Dear Guest, Thank you for this review of your time at our hotel. Our goal is to provide a memorable experience, and we are delighted that we were able to exceed your expectations. We are delighted you appreciated our prime location and great breakfast. Our team is always happy to help and we are thankful that you appreciated our efforts to ensure your time with us is as enjoyable as possible. We look forward to welcoming you and your family on your next trip. Best wishes, Sito Pons, General Manager
Customer review rating 4.5/5
Alberto H. Couples - Confirmed reviews ALL
Very polite and well attended check-in Very convenient location, modern hotel, nice room, rather small bathroom.
Dear Alberto, Thank you so much for taking the time to share your review. It's great to know that you found our location convenient and we appreciate your kind mention of our team. However, we regret that the size of your bathroom was not ideal for you. Thank you for bringing this to our attention; we have taken note of your comment. We hope to welcome you back. Best wishes, Sito Pons, General Manager
Customer review rating 5.0/5
Linda F. Couples - Confirmed reviews ALL
The Mercure is in a great location within easy walking distance of the major attractions in Bilbao. Our room was lovely - spotlessly clean, comfortable beds and a spacious bathroom. The staff were outstanding - friendly, professional and extremely helpful. Our visit was to celebrate my husband’s birthday and we were surprised and delighted by the gifts we received from the hotel. We loved Bilbao and would recommend a stay in the Mercure without hesitation.
Dear Linda Margaret, We would like to thank you for your rating so highly your recent stay. A message of satisfaction from a recent guest is always a reward and incentive for our team members to continue with their efforts to uphold our high standards. We look forward to welcoming you back on a future visit. Kind regards, Sito Pons, General Manager
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