Mercure Bilbao Jardines De Albia 4 stars

Name: Mercure Jardines - Hotel in Bilbao | Accorhotels.com - ALL
Address: Calle San Vicente 6, BILBAO, 48001, ES
Telephone: +34944354140
Rating: 4.6

Customer review rating (ALL Rating) 4.6/5 1,770 reviews

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Calle San Vicente 6, 48001 BILBAO, Spain

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Mercure Bilbao Jardines De Albia

Hotel for travellers looking for local and authentic experiences

Mercure Jardines de Albia Bilbao is close to the city's main points of interest: Guggenheim Museum Bilbao, Museum of Fine Arts, and Old Town, with easy access to the Euskalduna Palace. Ideal for enjoying the city, close to restaurants and bars, with 138 rooms, buffet breakfast with show cooking, 24-hour gym, massage center, 3 meeting rooms, and paid parking. Pets are not currently allowed.

The Mercure Bilbao is next to the Albia gardens and the estuary. Enjoy the city center, just 1.2 miles away and home to the Guggenheim museum, the República de Abando park and the Palacio Euskalduna conference center. The airport is 8.1 miles away.

Getaways to Bilbao, the city of "Pintxos", and bite-sized cuisine are highly recommended. Walk along the estuary, visit Old Town, museums, and explore the city's streets and stores.

Welcome to Mercure Bilbao Jardines de Albia, ideal for the city, close to Gran Vía, Old Town, the Guggenheim Museum and the Museum of Fine Arts. Ideal for business or for enjoying Bilbao.

Sito Pons, Hotel Management

BILBAO LOW EMISSION ZONE Operating Hours: Weekdays, from Monday to Friday between 07:00 and 20:00. *Spanish vehicles with a B label or no label at all, plus all foreign vehicles (without exception) must report to the hotel and provide their license plate number in advance before entering the Low Emission Zone. Vehicles with A labels are completely forbidden from entering the Low Emission Zone.

Hotel extras

In the downtown area
Close to the Old Town
Near the Guggenheim Museum
Ideal for visiting the city
Ideal to discover the Basque gastronomy and close to the shopping area

Our accommodation(s)

Room

Standard Room with twin beds

2 pers. max
20 m² / 215 sq ft

Bedding 2 x Single bed(s)
Views: City View or Courtyard View

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Room

Standard Room with a double bed.

2 pers. max
20 m² / 215 sq ft

Bedding 1 x Queen size bed(s)
Views: City View or Courtyard View

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Room

Family Room

4 pers. max
24 m² / 258 sq ft

Bedding 1 x Queen size bed(s) and 1 x Double sofa bed(s)

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Room

Twin Room with folding bed

3 pers. max
24 m² / 258 sq ft

Bedding 3 x Single bed(s)

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Room

Privilege Room with king-size bed

2 pers. max
30 m² / 322 sq ft

Bedding 1 x King size bed(s)
Views: City View

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Suite

Junior Suite

3 pers. max
40 m² / 430 sq ft

Bedding 1 x King size bed(s)

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Hotel location

Mercure Bilbao Jardines De Albia

Calle San Vicente 6
48001 BILBAO
Spain

GPS:43.263993, -2.92785

+34 944 35 41 40

+34 944 35 41 42

BILBAO ABANDO

Railway station

Access: 550 m / 0.34 mi 5 min walk / 4 min drive

Art and Culture

Hotel services

Check-in from 02:00 PM - Check out up to 12:00 PM

On site

Car park
Pets not allowed
Wheelchair accessible
Fitness center
Wi-Fi
Air conditioning
Breakfast
Bar
Meeting rooms
100% Non Smoking Property
Room service

EL RINCON DE ALBIA

The Rincón de Albia, with its street-level terrace, is on hotel's third floor, next to reception, and provides a calm, relaxing space in which to unwind. It also offers a full lunch and dinner menu.

Meetings & Events

Number of Meeting Room: 3
Surface of the largest room: 95 m² / 1022.571 sq ft
Maximum seats capacity: 90
Maximum capacity for banquets: 0

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Our guest reviews

100% genuine reviews from our guests

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ALL Rating 4.6/5 1,770 reviews

Marco M. Families - 8/19/2026 Confirmed reviews ALL

Dear Marco, We appreciate you sharing your comments with us. We are delighted you found several aspects of your stay enjoyable. Your appreciation for our comfortable beds, overall helpful team, and the amenities associated with your ALL membership, including the upgrade and welcome gift, means a lot to us. We are also happy to hear that the reception team made your arrival smooth and that their language skills met your family’s needs. That said, we are sincerely sorry that some aspects of your stay did not meet your expectations. We regret that the presentation and atmosphere of the property did not fully align with what you anticipated, and we apologize if housekeeping or our communal areas fell short during your visit. We also understand that your welcome drink did not live up to your standards, and that the process of accessing the hotel was confusing or inconvenient at times. Your insights regarding these elements will be shared with our management to ensure a smoother experience for future guests. Nonetheless, it is a pleasure to know that you valued our central location in Bilbao and that the overall experience with the loyalty program remained positive, especially with the international service at reception. We look forward to welcoming you back for another visit. Best wishes, Sito Pons, General Manager

Szczepan S. Couples - 8/18/2026 Confirmed reviews ALL

Dear Szczepan, Thank you for reviewing your visit to our hotel. We are pleased that you enjoyed your time at Mercure Bilbao Jardines de Albia and made the most of our central location. Our team values your satisfaction with the loyalty programme and is glad you found your welcome amenities and drink met your expectations. It is great to know your overall stay left you with such a positive impression. Thank you again; it would be a pleasure to welcome you back. Best regards, Sito Pons, General Manager

Jane A. Couples - 8/17/2026 Confirmed reviews ALL

Dear Jane, Thank you for writing a review. We are really glad you choose our hotel every time you come to Bilbao. Our team is pleased you found your room comfortable and enjoyed relaxing at the bar during your stay. It means a lot to us that you consistently trust us for your visits. However, we are sorry that your room did not feel as bright as you would have liked because of its position and window size. If you let us know your preferences in advance, we will always do our best to allocate a room with more natural light, depending on availability. Finally, we feel proud that our central location stands out for you. It is wonderful that you found getting around the city easy from our hotel. Our whole team appreciates your continued loyalty. We look forward to the pleasure of welcoming you back. Best regards, Sito Pons, General Manager

Stephen R. Solo - 8/15/2026 Confirmed reviews ALL

Dear R., Thank you for choosing our hotel. We are delighted that you enjoyed your recent visit with us. Our team is glad you found your room spacious and comfortable, which we know makes a real difference to a relaxing stay. It is wonderful to hear that our staff helped make your time in Bilbao memorable, and that our central location served you well for exploring the city. It means a lot to us that you found everything about your visit so enjoyable, especially during your solo trip. We hope to see you again soon for another enjoyable experience. Best wishes, Sito Pons, General Manager

Fiona W. Couples - 8/14/2026 Confirmed reviews ALL

Dear Fiona, Thank you for your positive feedback. We’re delighted our welcoming team made such a good first impression and that your room provided the comfort you deserved. It’s rewarding to know our central position between Bilbao’s cultural highlights worked well for your explorations, and that you valued both our breakfast offerings and relaxing bar atmosphere. Your recognition of our staff’s attentive service means a great deal to us, as we strive to create memorable moments for every guest. We look forward to welcoming you back for another excellent experience with us. Kind regards, Sito Pons, General Manager

Web-users rating

Other web-users rate our hotel

1,481 reviews 9.4/10 Location
1,431 reviews 7.6/10 Room
1,432 reviews 9.5/10 Service
21 reviews 3.7/10 WiFi
896 reviews 6.9/10 Comfort
845 reviews 9.2/10 Breakfast
405 reviews 8.2/10 Cleanliness
125 reviews 9.2/10 Bar

231 reviews 9.4/10 Location
233 reviews 8.4/10 Room
282 reviews 9.6/10 Service
155 reviews 8/10 Comfort
136 reviews 9.4/10 Breakfast
72 reviews 8.5/10 Cleanliness
29 reviews 8.2/10 Food
24 reviews 9.4/10 Bar

140 reviews 9.6/10 Location
154 reviews 7.1/10 Room
156 reviews 9.5/10 Service
98 reviews 9.4/10 Breakfast
82 reviews 6.3/10 Comfort
37 reviews 8.3/10 Cleanliness
18 reviews 8.4/10 Food
10 reviews 8.8/10 Bar

55 reviews 9.4/10 Location
56 reviews 7.2/10 Room
70 reviews 9.1/10 Service
32 reviews 9.1/10 Breakfast
12 reviews 8.5/10 Cleanliness
7 reviews 9.2/10 Bar
7 reviews 8.3/10 Food

24 reviews 9.4/10 Location
31 reviews 7.3/10 Room
28 reviews 9.4/10 Service
16 reviews 9.2/10 Breakfast
12 reviews 8.5/10 Cleanliness
7 reviews 8.2/10 Food

Frequently asked questions

Where is the hotel located and how can I get there?

What types of rooms are available?

What services and amenities are available?

What dining options are available?

What are the check-in and check-out times?

At the Mercure Bilbao Jardines De Albia, check-in is available from 02:00 PM and check-out is until 12:00 PM. For more flexibility, many hotels offer the late check-out option, allowing you to enjoy your stay longer. Indeed, members of the ALL Accor loyalty program benefit from preferential conditions and late check-out. If you are not a member, you can also request a late check-out when booking online, upon arrival or directly at the front desk the day before or the day of departure. A late departure can sometimes be offered until 1-2 PM.

Are there any special offers or discounts available?

Yes, Mercure Bilbao Jardines De Albia regularly offers special deals and discounts, mainly accessible through our ALL Accor loyalty program. By becoming a free member, you benefit from preferential rates year-round, often 5% to 10% off. You can also take advantage of exclusive offers sometimes up to 30% or 40% off stays for certain periods. To maximize your savings, check the Deals section on all.accor.com, sign up for newsletters to receive the best offers by email, be flexible with your dates and book directly via the website or the ALL Accor app, to enjoy the best guaranteed rates and earn loyalty points.