ibis Bilbao Centro 1 star

Customer review rating (ALL Rating) 4.6/5 1,301 reviews

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ibis Bilbao Centro - Image 1
ibis Bilbao Centro - Image 2
ibis Bilbao Centro - Image 3
ibis Bilbao Centro - Image 4
c/ General Concha 28, Nº Reg H.BI.01209, 48010 BILBAO, Spain

Description

Hotel extras

  • 15 min. walk from the Guggenheim Museum and Casco Viejo

  • Private parking with direct access to hotel rooms

  • Free WIFI throughout the hotel

  • Three well-lit meeting rooms for up to 60 people

  • Private parking at the edge of an LEZ with airport access by road and bus

Our accommodation(s)

Book this hotel
Room 1
See availabilities

Room

Standard room with twin beds

Photo out of - Standard room with twin beds

Visiting Bilbao with friends? This modern, functional room with twin beds means a restful night's sleep to make the most of your trip. For full relaxation, enjoy a snack from the café in your room.

Max. number of persons
2
Area
From 12 m² / 129 sq ft

Bedding

Single bed(s) x2

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Water fountain

Bathroom

Bathroom Facilities

  • Bathroom products
  • Flexible showerhead
  • Hair dryer in bathroom
  • Mirror

Media And Technology

Internet Facilities

  • High speed internet

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Self-closing rooms
  • Smoke alarm in room

Comfort Features

  • Double Glazing
  • Hair dryer
  • Opening windows
  • Soundproof doors
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
  • 2 pers. max
  • 12 m² / 129 sq ft
  • Bedding 2 x Single bed(s)
See availabilities

If traveling with your family, this room with a double bed and rollaway bed is ideal. With city views, this comfy, quiet room assures a good rest before or after exploring Bilbao and its culture.

  • Views:

    City View or Patio

Max. number of persons
3
Area
From 12 m² / 129 sq ft

Bedding

Double bed(s) x1

Single bed(s) x1

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Water fountain

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom products
  • Flexible showerhead
  • Hair dryer in bathroom
  • Mirror

Media And Technology

Internet Facilities

  • Data port in room
  • High speed internet

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Self-closing rooms
  • Smoke alarm in room

Comfort Features

  • Double Glazing
  • Hair dryer
  • Opening windows
  • Soundproof doors
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
See availabilities

Enjoy more space and amenities in a room with inner courtyard or city views, double bed and individual bed or sofa-bed. With soft, soothing tones, it has a fridge, water boiler, tea/coffee facilities.

  • Views:

    Patio

  • Most of the accommodation:

    Corner Room

Max. number of persons
3
Area
From 24 m² / 258 sq ft

Bedding

Double bed(s) x1

Single sofa bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee/tea making facilities
  • Kettle
  • Mini-refrigerator
  • Water fountain

Bathroom

Bathroom Facilities

  • Bathroom products
  • Flexible showerhead
  • Hair dryer in bathroom
  • Mirror

Media And Technology

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • Children's TV Channels
  • Music TV channels
  • Satellite/cable colour TV
  • 43'/109 cm screen
  • Flat screen
  • 4K-UHD screen - Ultra-high-definition television

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Self-closing rooms
  • Smoke alarm in room

Comfort Features

  • Blackout curtain
  • Double Glazing
  • Hair dryer
  • Opening windows
  • Soundproof doors
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
See availabilities

Need special facilities? Book this adapted room for two with a double Sweet Bed by ibis, overlooking the courtyard. It is fully accessible, so you can enjoy a good rest without worrying about anything.

  • Views:

    Courtyard View

Max. number of persons
2
Area
From 12 m² / 129 sq ft
Accessibility
Accessible room

Bedding

Double bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Kettle
  • Mini-refrigerator
  • Water fountain

Bathroom

Bathroom Facilities

  • Bathroom products
  • Flexible showerhead
  • Hair dryer in bathroom
  • Mirror

Media And Technology

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • Satellite/cable colour TV
  • 48'/122 cm screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Self-closing rooms
  • Smoke alarm in room

Comfort Features

  • Double Glazing
  • Hair dryer
  • Opening windows
  • Soundproof doors
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
See availabilities

Hotel location

ibis Bilbao Centro

c/ General Concha 28, Nº Reg H.BI.01209
48010 BILBAO
Spain

GPS:43.257839, -2.935667

Telephone

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • 152 rooms
  • 4 rooms for people with reduced mobility
  • 8 connecting rooms
  • 152 non-smoking rooms
  • 5 floors

Languages spoken at the hotel

  • English
  • Spanish
  • French

Reduced mobility Facilities

100% Non Smoking Property

Elevator to all floor

Laundry / Valet Services

  • Dry cleaning / Ironing

Lounge

  • Waiting area or lounge

Wi-Fi

  • High Speed WiFi
  • WiFi at the hotel
  • WiFi in the communal areas

Air conditioning

Desk equipment available

  • Shoe shine machine

Iron

  • Iron at reception

Safe deposit box at reception

  • Safe deposit box at reception

Check In & Check-out facilities

  • Express check-out
  • Late Checkout

Luggage storage

  • Luggage storage

Pets

Pets allowed Additional charge

Catering

One Bar

Breakfast

  • Buffet Additional charge

Business

3 Meeting rooms

Family

Services for children

  • Board games available
  • On site
  • Indoor parking
  • 100 parking spaces
  • Max Limited Height: 2 m / 6.56 ft

  • Parking pricing: 12 EUR 12 EUR Per day

Services & equipment

  • Stairs

Vehicles

  • Motorcycle places

Security

  • Extinguisher
  • CO detection in car park
  • Controled access parking
  • Parking equipped with lights
  • Smoke extractors in car park

Accessibility

  • Elevators
  • Accessible parking

POP EAT BAR

Photo out of - POP EAT BAR

Relax with a drink checking your email or have fun with the family with table football and board games in our modern café offering a selection of light dishes. Enjoy a snack in your room at any time.

Bar Type
BAR
Capacity
60
Accessibility
Accessible service
Telephone +34 944 43 39 37
Opening hours
Monday
  • -
Tuesday
  • -
Wednesday
  • -
Thursday
  • -
Friday
  • -
Saturday
  • -
Sunday
  • -
Subsequent opening hours

Other informations

Services

  • Air conditioning
  • Free Wireless internet (WiFi)
  • Wheelchair access

Payment

  • Cash
  • Contactless

Bar Recreation facilites

  • Card game
  • Board games

Snacks facilities

  • Cold snacks
  • Hot snacks

Relax with a drink checking your email or have fun with the family with table football and board games in our modern café offering a selection of light dishes. Enjoy a snack in your room at any time.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  1,301 reviews

Customer review rating 4.5/5

Giorgio G. Business - Confirmed reviews ALL

Dear Giorgio G., Thank you for your positive feedback regarding your recent stay at ibis Bilbao Centro. We are delighted to hear that you enjoyed our central location, breakfast offerings, and found our quality to be of great value. Your recommendation is greatly appreciated. Goodbye and best regards, ibis Bilbao Centro

Customer review rating 4.5/5

Himjit S. Solo - Confirmed reviews ALL

Dear Himjit S., Thank you for your positive feedback regarding your recent stay. We are delighted to hear that you found our location convenient, enjoyed the cleanliness, and appreciated the breakfast and our helpful staff. Your satisfaction is our priority, and we look forward to welcoming you back. Best regards, ibis Bilbao Centro

Customer review rating 4.5/5

Kenneth J. F. Couples - Confirmed reviews ALL

Dear Kenneth J. F., Thank you for your kind words regarding your recent stay at our hotel. We are pleased to hear that you appreciated our location and enjoyed your room. Your positive feedback motivates us to continue providing memorable experiences for our guests. Best regards, ibis Bilbao Centro

Customer review rating 4.5/5

Enise M. O. Couples - Confirmed reviews ALL

Dear Enise M. O., Thank you for your positive feedback regarding your stay. We are pleased to hear that you found our hotel to be great value and appreciated the cleanliness and central location. We look forward to welcoming you back in the future. Best regards, ibis Bilbao Centro

Customer review rating 5.0/5

Alinka J. C. Friends - Confirmed reviews ALL

Dear Alinka J. C., Thank you for your kind words regarding our location and staff. We are delighted to hear that you enjoyed your stay with us and appreciate your feedback, as it motivates our team to continue providing exceptional service. Best regards, ibis Bilbao Centro

Dear Giorgio G., Thank you for your positive feedback regarding your recent stay at ibis Bilbao Centro. We are delighted to hear that you enjoyed our central location, breakfast offerings, and found our quality to be of great value. Your recommendation is greatly appreciated. Goodbye and best regards, ibis Bilbao Centro

Customer review rating 4.5/5

Himjit S. Solo - Confirmed reviews ALL

Experience was excellent

Dear Himjit S., Thank you for your positive feedback regarding your recent stay. We are delighted to hear that you found our location convenient, enjoyed the cleanliness, and appreciated the breakfast and our helpful staff. Your satisfaction is our priority, and we look forward to welcoming you back. Best regards, ibis Bilbao Centro

Customer review rating 4.5/5

Kenneth J. F. Couples - Confirmed reviews ALL

A memorable experience

Dear Kenneth J. F., Thank you for your kind words regarding your recent stay at our hotel. We are pleased to hear that you appreciated our location and enjoyed your room. Your positive feedback motivates us to continue providing memorable experiences for our guests. Best regards, ibis Bilbao Centro

Customer review rating 4.5/5

Enise M. O. Couples - Confirmed reviews ALL

Great value at $150 a night , clean, centrally located

Dear Enise M. O., Thank you for your positive feedback regarding your stay. We are pleased to hear that you found our hotel to be great value and appreciated the cleanliness and central location. We look forward to welcoming you back in the future. Best regards, ibis Bilbao Centro

Customer review rating 5.0/5

Alinka J. C. Friends - Confirmed reviews ALL

I loved staying there.

Dear Alinka J. C., Thank you for your kind words regarding our location and staff. We are delighted to hear that you enjoyed your stay with us and appreciate your feedback, as it motivates our team to continue providing exceptional service. Best regards, ibis Bilbao Centro

Customer review rating 4.0/5

Nicholas H. Couples - Confirmed reviews ALL

Excellent location, staff helpful and pleasant. Room was looking a litle 'tired' especially the bathroom.

Dear Nicholas H., Thank you for your kind words regarding our location and the helpfulness of our staff. We appreciate your feedback about the room's condition and will take it into consideration for future improvements. Best regards, ibis Bilbao Centro

Customer review rating 3.5/5

Alan B. Business - Confirmed reviews ALL

Rooms are quite and clean, tea and coffee marking facilities are basic requiring the use of a hot water supply near the lifts which mean leaving the room to get a drink. decor could be improved rooms are somewhat spartan.

Dear Alan B., Thank you for your feedback regarding your recent stay. We are pleased to hear you found the rooms comfortable and clean. We acknowledge your comments about the room facilities and decor, and we appreciate your insights as they help us enhance our guest experience. Goodbye, ibis Bilbao Centro

Customer review rating 3.0/5

Victoria C. Couples - Confirmed reviews ALL

We moved rooms because the first one's a/c was not working. However, even the second room was quite warm, so we had to leave the window open, and we heard all the street noise.

Dear Victoria C., Thank you for your feedback. We regret to hear about the temperature issues you experienced during your stay. Your comments regarding the noise from the street have been noted, and we appreciate your understanding as we strive to enhance our guest experience. Best regards, ibis Bilbao Centro

Customer review rating 4.5/5

Louise B. Couples - Confirmed reviews ALL

Great location. Really friendly, helpful staff. Clean, quiet & comfortable room.

Dear Louise B., Thank you for your kind words regarding our location, staff, and room quality. We are delighted to hear that you enjoyed your stay and found our accommodations to your satisfaction. Your feedback is greatly appreciated. Best regards, ibis Bilbao Centro

Customer review rating 3.5/5

Hussain A. Couples - Confirmed reviews ALL

The hotel was comfortable and at a great location. Breakfast was okay (@ €12.00 each). The furniture in the room was old and showing signs of deterioration and in need of replacement. Bed was comfortable. Bathroom had NO bidet. Room had no Safe. We spent our summer holiday in Torremolinos last August, where we stayed at a very good 3* beachfront hotel, with see view room on a half-board basis for much less than we paid to stay at your Ibis Centro Bilbao Hotel.

Dear Hussain A., Thank you for sharing your feedback regarding your recent stay with us. We are pleased to hear that you found our hotel comfortable and appreciated the great location. However, we understand your concerns regarding the pricing and the condition of the room's furniture. We continuously evaluate our facilities to ensure they meet our guests' expectations. Additionally, we acknowledge your comments about the bathroom amenities and the absence of a safe in your room. Your insights are invaluable as we strive to enhance our offerings for future guests. Thank you once again for your comments, and we wish you all the best. Sincerely, ibis Bilbao Centro

Customer review rating 5.0/5

Pedro B. Friends - Confirmed reviews ALL

5 star all around

Dear Pedro B., Thank you for your kind words regarding our staff. We are delighted to hear that you found them helpful and attentive. Your positive feedback is greatly appreciated and motivates us to continue providing excellent service. Best regards, ibis Bilbao Centro

Customer review rating 5.0/5

Attila E. Couples - Confirmed reviews ALL

My wife and I had a wonderful stay at the Bilbao Ibis Centro. The hotel was conveniently located being about 10-15 minute walk from the museums, bars and bus station. I use accor hotels a lot and so know what to expect in an Ibis. The room was clean, spacious and quiet. The shower was perfect and the beds comfortable. I don't think I am exaggerating if I were to say that the breakfast was exceptional, offering everything we would expect but also with some local flavour. In addition, and probably more importantly, the hotel staff were brilliant and a credit to the accor group. The welcome was friendly and the staff could not have been more helpful in providing us with ideas and guidance on how to get the most out of our stay. We have no hesitation in recommending the Ibis Bilbao Centro and hope to be back to visit again in future.

Dear Attila E., Thank you for taking the time to share your delightful experience at ibis Bilbao Centro. We are thrilled to hear that you and your wife enjoyed a wonderful stay and found our hotel's location convenient for exploring the city's attractions. It is gratifying to know that you appreciated the cleanliness and comfort of your room, as well as the quality of our breakfast offerings. We take pride in providing a varied selection that reflects local flavors, which enhances our guests’ culinary experience. Moreover, your kind words regarding our staff are truly appreciated. We strive to offer warm hospitality and helpful guidance to ensure that every guest has a memorable stay. We are grateful for your recommendation and look forward to welcoming you back in the future for another enjoyable city break. Best regards, ibis Bilbao Centro

Customer review rating 2.0/5

Sara C. Families - Confirmed reviews ALL

Breakfast was always too crowded but was okay in variety, the rooms were old and found insects in the shower, like worms

Dear Sara C., Thank you for your feedback regarding your recent stay. We appreciate your comments about our location and breakfast variety. However, we regret to hear about your concerns with the room condition and cleanliness. Your observations are valuable for our continuous improvement efforts. Best regards, ibis Bilbao Centro

Customer review rating 5.0/5

Fung P. L. Couples - Confirmed reviews ALL

Love the location. Near Bilbao Guggenheim museum , we were able to walk there. There were a lot of eateries near by; some right outside of the hotel. The rooms were clean and the front desk was very friendly. Had a great stay.

Dear Fung P. L., Thank you for your wonderful feedback. We are delighted to hear that you enjoyed our central location and the cleanliness of our rooms. It is also gratifying to know our front desk staff contributed positively to your experience. We hope to welcome you back in the future. Best regards, ibis Bilbao Centro

Customer review rating 4.0/5

Vicky R. Couples - Confirmed reviews ALL

Room was ok. Good shower. Breakfast was a very good selection and quality included gluten-free options. Location was a shortish walk to the bars, restaurants and Guggenheim.

Dear Vicky R., Thank you for your kind feedback regarding your recent stay. We are pleased to hear that you appreciated the value, breakfast selection, and our location. Your satisfaction is important to us, and we look forward to welcoming you back in the future. Best regards, ibis Bilbao Centro

Customer review rating 3.5/5

Louise M. P. Couples - Confirmed reviews ALL

We asked and got a quiet room where WINDOWS can open. Room good enough but souless with no personality at all. I do not like CARDBOARD CUPS or cartons at all. There was a fridge and kettle, thank goodness. With window open there was NOISE FROM GENERATOR OR HEATING? Room was clean but towels feel past their best and old.

Dear Louise M. P., Thank you for sharing your thoughts regarding your recent stay. I am pleased to hear that you appreciated the cleanliness of your room and the amenities provided. However, I regret that you found the atmosphere lacking and experienced noise disturbances. Your feedback about the towels and the use of disposable cups will be noted for our ongoing evaluation of guest comfort. We strive to create a welcoming environment for all of our guests and your comments will be taken into consideration. Thank you for your feedback. Best regards, ibis Bilbao Centro

Customer review rating 5.0/5

Richard C. Couples - Confirmed reviews ALL

Perfect location, great breakfast, great service

Dear Richard C., Thank you for your kind words regarding your recent stay at ibis Bilbao Centro. We are delighted to hear that you enjoyed our location, breakfast, and service. Your feedback is greatly appreciated, and we look forward to welcoming you back in the future. Best regards, ibis Bilbao Centro

Customer review rating 3.5/5

Joaquin R. G. Couples - Confirmed reviews ALL

Recommended if you are looking for a cheap stay

Dear Joaquin R. G., Thank you for your feedback. We appreciate your comments regarding our location and affordability. We strive to offer a value-oriented experience; however, we regret that your stay did not fully meet your expectations. Your insights are valuable to us as we continually improve our services. Best regards, ibis Bilbao Centro

Customer review rating 4.5/5

Graham M. H. Couples - Confirmed reviews ALL

Would like some nuts at breakfast and a bigger bed please.

Dear Graham M. H., Thank you for your feedback regarding your recent stay. We are pleased to hear that you appreciate our commitment to environmental sustainability. We will certainly take note of your suggestions for breakfast options and bed size as we continually strive to enhance our guests' experiences. Best regards, ibis Bilbao Centro

Customer review rating 4.0/5

Graciela S. R. Solo - Confirmed reviews ALL

Satisfactorio

Estimada Graciela S. R., Agradecemos su comentario positivo y nos complace saber que su experiencia ha sido satisfactoria. Nuestro objetivo es brindar un servicio de calidad a todos nuestros huéspedes y su opinión es muy valiosa para nosotros. Atentamente, ibis Bilbao Centro

Other web-users rate our hotel

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  • 27 reviews 8.1/10 WiFi
  • 1,130 reviews 8.8/10 Breakfast
  • 610 reviews 7.5/10 Cleanliness

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