ibis Bilbao Centro 1 star

Customer review rating (ALL Rating) 4.6/5 1,524 reviews

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c/ General Concha 28, Nº Reg H.BI.01209, 48010 BILBAO, Spain

Description

Hotel extras

  • 15 min. walk from the Guggenheim Museum and Casco Viejo

  • Private parking with direct access to hotel rooms

  • Free WIFI throughout the hotel

  • Three well-lit meeting rooms for up to 60 people

  • Private parking and easy access to the airport by road and bus

Our accommodation(s)

Hotel location

ibis Bilbao Centro

c/ General Concha 28, Nº Reg H.BI.01209
48010 BILBAO
Spain

GPS:43.257839, -2.935667

Telephone

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

POP EAT BAR

Relax with a drink checking your email or have fun with the family with table football and board games in our modern café offering a selection of light dishes. Enjoy a snack in your room at any time.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  1,524 reviews

TripAdvisor Rating  4.0/5  2,961 reviews

Certificate of excellence 2025

Customer review rating 4.0/5

Bruce T. Couples - Confirmed reviews ALL

Check in was straightforward, and hotel amenities are ok (i prefer a gym area), and hotel is clean and relatively quiet.

Dear Bruce T., Thank you for your positive feedback regarding your recent stay. We are pleased to hear that you found our location convenient and enjoyed the cleanliness of our hotel. We appreciate your suggestion about gym facilities and will take it into consideration for future enhancements. Best regards, ibis Bilbao Centro

rude and poor service

TripAdvisor rating 1.0/5

bzz1414 Families - TripAdvisor review

I've stayed in many Ibis hotels across Europe, and I've never encountered such rude and insolent service. My questions were dismissed, and the staff seemed impatient to be there. I'm very disappointed with this stay.

Customer review rating 4.5/5

Lukasz M. Families - Confirmed reviews ALL

Hotel w podstawowym standardzie, klimatyzacja, wygodne łóżka. W naszym pokoju nie było lodówki. Woda z dystrybutora na korytarzu- bardzo fajna sprawa. Bardzo dobre śniadania, bardzo dobra kawa, naturalne soki, Dostępne produkty bezglutenowe.

Szanowny Panie Lukasz, Dziękujemy za pozytywną opinię. Cieszymy się, że był Pan zadowolony z komfortu łóżek oraz oferty śniadaniowej. Przykro nam, że w pokoju brakowało lodówki. Mamy nadzieję, że w przyszłości znów będziemy mogli gościć Pana w naszym hotelu. Z poważaniem, ibis Bilbao Centro

Customer review rating 5.0/5

Maurizio Z. Families - Confirmed reviews ALL

Hotel situato in posizione centralissima comodo per visitare a piedi la citta'.Parcheggio sotto l hotel ad un costo irrisorio.Sin dal check in ci siamo resi conto dell'ottima organizzazione in quanto siamo arrivati in concomitanza di un pullman di austriaci con almeno 50 persone; una dei 2 receptionist ha provveduto a gestire gli austriaci consentendo all altro collega di gestire i clienti singoli(questo ci ha permesso di essere in camere in 5 minuti).Ottima gestione anche della sala colazione, prodotti abbondanti vari e con personale di sala gentile e super veloce.Davvero una ottima soluzione a Bilbao.Complimenti al manager.

Gentile Maurizio Z., La ringraziamo sinceramente per la sua recensione positiva e per aver condiviso la sua esperienza presso l'ibis Bilbao Centro. Siamo lieti di sapere che ha apprezzato la nostra posizione centrale, il servizio efficiente durante il check-in e la qualità della colazione. È sempre nostro obiettivo garantire una gestione ottimale anche nei momenti di maggiore affluenza, e il suo riconoscimento ci gratifica. Ci fa piacere che abbia trovato il nostro personale gentile e veloce, poiché crediamo fermamente che un buon servizio faccia la differenza. La aspettiamo nuovamente per un altro soggiorno piacevole a Bilbao. Cordiali saluti, ibis Bilbao Centro

Customer review rating 4.5/5

R. M. R. M. Business - Confirmed reviews ALL

viajo por trabajo y encuentro mi casa en el hotel IBIS

Estimada R. M., Agradecemos sinceramente sus amables palabras sobre la ubicación y el servicio de nuestro personal. Nos alegra saber que se siente como en casa en el ibis Bilbao Centro durante sus viajes de trabajo. Atentamente, ibis Bilbao Centro

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Other web-users rate our hotel

  • 1,927 reviews 9.5/10 Location
  • 1,718 reviews 6.4/10 Room
  • 1,684 reviews 9.4/10 Service
  • 22 reviews 8.5/10 WiFi
  • 1,126 reviews 8.9/10 Breakfast
  • 630 reviews 7.7/10 Cleanliness
  • 17 reviews 10/10 Sustainability

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Internal rules of procedure

Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.