ibis Bilbao Centro Hotel 1 star

Was a short stay, everything was good. Only a small detail: the TV is quite old-fashioned and hard to manage without remote control. But it had really small importance for us.

Very good. As always, my wife and I can count on ibis to have a good night's sleep due to the very comfortable bedding. Strong, hot shower is not always available at hotels, but ibis almost always is reliable in this regard as well. We had an express b'fast one morning and a buffet on our last morning - both were good value. The central location and underground parking were a plus. We could walk to everywhere we needed, including the conference center 20 mins on foot. My first time in the city, and for my wife the first time in 15 years when she said Bilbao was not nearly as attractive as it is now. We will stay again if we revisit Bilbao.

The rooms were very spacious albeit that the bathrooms are,as ever, a bit on the small side. All spotlessly clean. Reception staff and bar staff were excellent. Really first class.

Helpful staff, clean in all areas, good bar service.

Breakfast is good. Room is IBIS standard. People are friendly. One thing happened during my stay, the room maid took my plastic wine glass and threw it away from the table while cleaning my room. They should be trained not to take anything away on the table. Luckily the maid retrieved and sent it back to me with apologies and smiles. It's OK now.

Good Front Office team. Helpful. When front desk agent saw our baby he asked if we wanted a crib. The housekeeper brought it up in no time and was very friendly and attentive to our baby girl. We felt welcomed and comfortable straight away.

The location was the determining factor.

Convenient clean excellent service

OK

Clean rooms, comfortable beds. Staff very helpful. Would stay here again.

Helpful staff great location

We have been there 3 times before. Location is fine and rooms are clean and ok.

Agradable y tranquila

9/10

The service and service of the hotel staff was exemplary and I take the opportunity to mention that breakfast is great. The only less good thing is the bed mattress system. the mattress over the sommier is unusually soft which causes back pain. Both me and my boyfriend feel the same. We had to remove this mattress and sleep on the sommier mattress, which was not at all comfortable and was much better than the thinner mattress.