ibis Bilbao Centro

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ibis Bilbao Centro 1 star

Customer review rating (ALL Rating) 4.4/5 1,186 reviews

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Hotel extras

  • Free WIFI throughout the hotel

  • Bar and Snacks 24 hours

  • Meeting rooms

  • Paid underground parking

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Hotel location

ibis Bilbao Centro

c/ General Concha 28, Nº Reg H.BI.01209
48010 BILBAO






  • By plane

    BILBAO At 12km / 7.46 miles

  • By train

    BILBAO ABANDO At 0.9km / 0.56 miles

GPS:43.257839, -2.935667

Hotel services

Check-in from - Check out up to

In summary
On site
  • Car park
  • Wheelchair accessible hotel
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms


Snack/bar/cafeteria with offer of hot and cold dishes. Check out our selection of snacks available 24 hours a day to get in your room

Our accommodation(s)

Inviting, modern and cosy, with a comfortable bed and a functional bathroom. The ibis room has got everything you need for a pleasant stay

Our guest reviews

Our guest reviews for
ibis Bilbao Centro

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  1,186 reviews

TripAdvisor Rating  4.0/5  2,843 reviews

Good location clean and good staff

Customer review rating 4.0/5

Anonymous Friends - Confirmed reviews ALL

6 of us stayed at the Ibis a trip that was cancelled twice from 2020 and 2021. Communications with the hotel were good and quick. Basic but clean hotel with a good breakfast.

Perfect location

Customer review rating 5.0/5

Vernon Solo - Confirmed reviews ALL

Arrived into Bilbao by train, hotel only a 9 min walk from station. Hotel close to restaurants, cafes and all the sites of interest.

Easy check in

Customer review rating 3.5/5

Anonymous Business - Confirmed reviews ALL

Comfortable room but WiFi didn't work

Once Brilliant

Customer review rating 2.5/5

J S. L. Families - Confirmed reviews ALL

I have been staying at IBIS Bilbao Centro, General Concha almost every trip I made to Bilbao up to four times per year, for the last seven years. Though not always had rooms available for the dates I needed it, I had stayed almost every time at this hotel. Over the years me and my family had become familiar with the place and friends with the ever helpful, smiling staff, whom will go the extra mile to ensure our stay was second to none. It was sad to see that most of that Friendly, Professional staff are gone for good or they are on sick leave. Only two young men from the old excellent crew are still doing some hours at the hotel. The new staff, seem to need a good overdose of good customer service training to achieve the level that once shined at IBIS Bilbao Centro.

Good hotel for the price

Customer review rating 4.0/5

Coniglia Families - Confirmed reviews ALL

Enjoyed the breakfast and the room was clean and simple

Well located and well looked after by staff

Customer review rating 5.0/5

Len C. Families - Confirmed reviews ALL

Staff really made us welcome for example giving an early check in as we arrived early. Always friednley and helpful.

Well located

Customer review rating 4.5/5

Radu M. Couples - Confirmed reviews ALL

Good stay, private parking on site

Good location

Customer review rating 3.0/5

Ivan Families - Confirmed reviews ALL

Overal a good service. I would have liked to be informed (by mail) before hand there was going to be a power cut of 2 hours on the second day. This way I could have organize better my schedule.

Perfect location great staff

Customer review rating 4.5/5

Joan G. Business - Confirmed reviews ALL

Placed at the city center it was really good for my appointments. Having a parking place is very helpful too. You can park your car there and forget it. You’re a stone’s through from everywhere.

Great location, comfortable, friendly staff

Customer review rating 4.5/5

D Families - Confirmed reviews ALL

Really happy with our stay and will probably book again.

Estancia agradable

Customer review rating 3.5/5

Anonymous Couples - Confirmed reviews ALL


Short city visit

TripAdvisor rating 4.0/5

seanw672021 TripAdvisor review

In Bilbao for a couple of days Hotel was well located near museum and restaurants must mention Plata only 100metres away great food and friendly staff great little place Hotel was comfortable and functional definitely recommend

very comfortable stay with a very friendly staff

TripAdvisor rating 5.0/5

sipivu Business - TripAdvisor review

We stayed 3 days in the hotel. Local - Excellent, very central and close to many of the cultural highlights and Food & Beverages places. Room - Our room, #303, was spacious, quiet, and very comfortable. Staff -Very friendly, efficient, helpful. Food - We had a diner and a lunch at the hotel restaurant, that were good and served rapidly. Breakfast was excellent. Price - Very affordable. Parking space - Very convenient to park below the hotel. Conclusions - We highly recommend this hotel.

Good Stay

TripAdvisor rating 5.0/5

BangkokFarang TripAdvisor review

Good 3 night stay. Room was clean, quiet, and bed was very comfortable. Good location and nice staff. Breakfast could use more variety however. I would stay there again. xxxxxxxxxx xxxxxxx 200 character minimum is annoying.

Weekend in Bilbao

TripAdvisor rating 5.0/5

yuilla Friends getaway - TripAdvisor review

Spacious rooms, great staff, excellent location. Perfect for a weekend in this wonderful city. Airport is 15 minutes by bus and costs 3 euros. Guggenheim is close by and not to be missed. Don't miss the Plaza nuovo for pinxtos either.

City break

TripAdvisor rating 4.0/5

paul b Couples - TripAdvisor review

Good place for a city break. Easy access from the hotel to get around. Clean room comfy bed great shower and friendly helpful staff. Food are okay breakfast maybe a little over priced But would still recommend a stay here.

Bilbao Golf Trip with Friends

TripAdvisor rating 4.0/5

bc0rc0ran Friends getaway - TripAdvisor review

Good hotel and well positioned. Eveyrthing worked well and was straight forward. Staff were very helpful and the breakfast was good. Price/Quality ratio was good. Used the carpark which was great. Give it a try.

Great Stay

TripAdvisor rating 5.0/5

nigelpurdham Couples - TripAdvisor review

Very good stay rooms are clean very comfortable bed.All the staff were very friendly and helpful.good location lots of bars nearby. Good continental breakfast would definitely use this hotel again if visiting Bilbao

Centrally located with car park

TripAdvisor rating 5.0/5

FrankieT63 Couples - TripAdvisor review

A convenient central located hotel with indoor car park. As always with ibis we had a good experience. Nice restaurant around the corner. The hotel is within east walking distance to the center of the city.

Very Nice

TripAdvisor rating 4.0/5

Francisco B Couples - TripAdvisor review

I liked the location of the hotel, close to the main sights. However, I think the room should have a refrigerator. I also found the amount charged to park the vehicle too high. It’s a suggestions. Thanks.

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