ibis Bilbao Barakaldo Hotel 1 star

Customer review rating 4.4/5 4,068 reviews

ibis Bilbao Barakaldo
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+ 17 Services
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Room 1

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Hotel extras

  • ENJOY THE BEST LA LIGA AND CHAMPIONS LEAGUE MATCHES IN OUR BAR AND RESTAURANT.

  • Advantage 2

  • Advantage 3

  • Advantage 4

  • Advantage 5

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 12h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • 100% non-smoking hotel
  • Air conditioned
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Shoe shine machine
  • Beauty salon (Nearby)
Catering
  • BreakfastPaying
  • 1 restaurant(s)
  • 1 bar(s)
Business services
  • 1 meeting room(s)
  • Copy/print service available
Information message

Hotel location

ibis Bilbao Barakaldo

RETUERTO, 69
Barrio De Kareaga Norte
Nº Reg HBI01170
48903
barakaldo
spain

Tel: +34944180160

Fax: (+34)94/4996657

Check-in from 12h00

Check out up to 12h00

  • BILBAO-CRUCES-BARAKALDO :  3144 MAX CENTER

  • LUTXANA-CRUSES-SANTURTZI :  3129 MAX CENTER

  • SANTURTZI-BARAKALDO-SANTURTZI :  3142 MAX CENTER

  • By plane

    BILBOA LOIU At 16.99km / 10.56 miles

  • By car

    BILBAO-SANTANDER At 1km / 0.62 miles

  • By train

    BARAKALDO At 3km / 1.86 miles

  • By train

    BARAKALDO At 3km / 1.86 miles

GPS :43.288796, -3.010554

Our accommodation(s)

Inviting, modern and cozy, with a comfortable bed and a functional bathroom. The ibis room has got everything you need for a pleasant stay

Room for one or two persons equipped with the new bedding

  • Max. number of persons: 2
  • Area: From 18 / 194 sq ft
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Direct dial telephone

Room with 1 double bed + 1 extra bed equipped with the new bedding

  • Max. number of persons: 3
  • Area: From 18 / 194 sq ft
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Direct dial telephone
Rooms

Our restaurants and bars

IBIS KITCHEN LOUNGE

Type of cuisine: Regional

Grilled fish and meat any number of ways.

BAR

Non contractual photo

The Bar: a friendly place to get together at any time of day.

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 1

  • Maximum size: 15

  • Maximum capacity: 8 people

  • Maximum banquet capacity: 8 people

Find out more

Our guest reviews for
ibis Bilbao Barakaldo

100% genuine reviews from our guests

Find out more

ALL Rating 4.4/5

4,068 reviews

tripadvisor

TripAdvisor Rating 4.0/5

771 reviews

2020 TripAdvisor Certificate of Excellence
Certificate of excellence 2020

Estancia agradable

Customer review rating 4.4/5

Inma Solo - 10/01/2021 Confirmed reviews ALL

Satisfactoria

Extremely good under constraints of Covid

Customer review rating 4.4/5

Phillip O. Couples - 30/11/2020 Confirmed reviews ALL

Everyone very helpful particularly one young lady manning reception when we arrived at 1930.

Dear Phillip George O., We very much appreciate your comments regarding your stay at the ibis Bilbao Barakaldo. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Patxi Vera.

Good experience

Customer review rating 4.4/5

David G. Couples - 21/11/2020 Confirmed reviews ALL

Exceptional cleanliness and good value in convenient location.

Dear David Richard G., We very much appreciate your comments regarding your stay at the ibis Bilbao Barakaldo. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Patxi Vera

Safe stay

Customer review rating 4.4/5

Kathleen C. Couples - 19/11/2020 Confirmed reviews ALL

Staff very helpful

Short but Excellant Stay

Customer review rating 4.4/5

Jamie K. Couples - 13/11/2020 Confirmed reviews ALL

Just a one-night stay, booked at the last minute. We arrived late but the receptionist was immediately available and provided a first class check-in service. The room was comfortable and perfect for our needs.

Pleasant stay

Customer review rating 4.4/5

Jerome P. Solo - 05/11/2020 Confirmed reviews ALL

Welcoming, helpful and very polite staff

Dear Jerome Alain, We very much appreciate your comments regarding your stay at the ibis Bilbao Barakaldo. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Patxi Vera.

Friendly, efficient and very convenient for the ferry port

Customer review rating 4.4/5

Joan E. Couples - 30/10/2020 Confirmed reviews ALL

We arrived in the evening after driving all day up through Spain. We were tired and were also carrying a cat, so we were very pleased with the swift registration process. The hotel was well=prepared for the covid 19 restriction, with marked one-way systems. Our room was comfortable, spacious and clean. We had a nice meal in the bar, and were allowed to take our wine up to our room when the covid curfew kicked in. Al in all, an enjoyable and stress-free stay, not that common when traveling long distances with a cat!

Dear Joan, We very much appreciate your comments regarding your stay at the ibis Bilbao Barakaldo. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Pets are always welcome in our hotels, as for payment with different cards, we will study to improve in this aspect. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Patxi Vera.

Exactly as expected

Customer review rating 4.4/5

J J. Couples - 26/10/2020 Confirmed reviews ALL

Check in was good,room clean as was the whole hotel. Everything as expected. Secure car parking ideal. Only drawback is no English TV channels

Dear Janice Mary , We very much appreciate your comments regarding your stay at the ibis Bilbao Barakaldo. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We will work to improve the television offer. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Patxi Vera.

Well located for the port

Customer review rating 4.4/5

Norman W. Solo - 21/10/2020 Confirmed reviews ALL

Very disappointed. After staying in my first Ibis Styles some years ago the standard of the Styles has slipped down the rankings and I will not be staying with them again

Dear Mr W., Thank you for taking the time to tell us about your experience at the ibis Bilbao Barakaldo. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Just cooment you that we are not a Ibis Styles (this kind of hotels are completely differents), we are a Ibis Hotel probably this comment can change you point of view. Anyway we appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Rodrigo Fernández Deputy Manager Hotele Ibis & Ibis Budget Bilbao Barakaldo

Its an IBIS!

Customer review rating 4.4/5

Peter Solo - 01/10/2020 Confirmed reviews ALL

Normal satisfactory IBIS experience, even with Covid 19 restrictions. Staff very helpful as always. Much reduced menu selection but understandable in the circumstances. Excellent value for money.

Dear Peter , We very much appreciate your comments regarding your stay at the ibis Bilbao Barakaldo. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Patxi Vera.

Estancia agradable

Customer review rating 4.4/5

Lorenzo P. M. M. Business - 29/09/2020 Confirmed reviews ALL

Trato exquisito

Estimado Lorenzo, Le agradecemos enormemente sus comentarios en relación a su estancia en ibis Bilbao Barakaldo. Es siempre un placer recibir comentarios positivos. Haremos extensivos sus agradables observaciones a nuestro equipo. Estoy seguro que estos comentarios servirán de estímulo a todo nuestro equipo ya que continuamente se esfuerza en mejorar la calidad de nuestros servicios. Agradeciéndole una vez mas que haya compartido su experiencia con nosotros y esperando que su próxima visita sea tan agradable como la previa. Reciba un cordial saludo. Patxi Vera.

Well located for ferry terminal

Customer review rating 4.4/5

Dorothy B. Couples - 23/09/2020 Confirmed reviews ALL

The room was excellent, clean and very comfortable. The food was a disappointment, pizza tasted of cardboard. Breakfast was nice though.

Dear DOROTHY B., We very much appreciate your comments regarding your stay at the ibis Bilbao Barakaldo. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our. We are sorry that the restoration has not been to your liking, due to Covid-19, our letter has been affected since we have had to reduce it. services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Patxi Vera.

booking ref,, JPLDCGBR DATED 7/9/20

Customer review rating 4.4/5

Alan Solo - 20/09/2020 Confirmed reviews ALL

Mr ANTONIO PATRON MARMOLEJO General Manager. Booking ref,, JPLDCGBR DATED 7/9/20 Thank you for your satisfaction request, unfortunutly your links do not seem to work, but i must say/report, it was one of the worst and most terrifying experiences I have had. I was woken up at 4am with what sounded like my hotel room door being kicked in. I answered the door to find two police officers demanding papers and my address, I ask your staff what was going on, there only response was everything is ok. This is not good enough with all due respect. I thank you and look for to hearing a full response from you. Kind regards alan

Dear Alan , irst of all, I would like to express my sincere apologies for what happened at the hotel and thank you for bringing this to the attention. Hotels are obliged to ask our guests for documentation and send them to the police, since this is how the law requires us, they receive all the information, name, surname, address and room number in which the hotel is staying. The hotel staff do not know the reason for the police visit since that information is never said, we understand that it is an unpleasant situation, but unfortunately we can do little about it. If you give us the opportunity to have you back at our hotel, we will be delighted to make your stay as pleasant as possible. Again I apologize. Antonio Patron. Greetings,

Convenient location with parking

Customer review rating 4.4/5

Andy H. Couples - 16/09/2020 Confirmed reviews ALL

Very easy to find and park. Excellent Covid precautions and pleasant attentive staff. Provided additional pillows and towels efficiently

Dear ANDREW H., We very much appreciate your comments regarding your stay at the ibis Bilbao Barakaldo. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Patxi Vera.

Good clean comfortable hotel.

Customer review rating 4.4/5

Andy T. Couples - 08/09/2020 Confirmed reviews ALL

The staff were very polite, obliging & helpful the bed was very comfortable indeed the room was very clean and only 10 minutes from the port was great for us, my only gripe was the air-conditioning wasn't the best and glad I wasn't in there in the heat of high summer. Overall a good hotel and we'll be using it again.

Brilliant in the circumstances. very well located.

Customer review rating 4.4/5

Noiel O. Couples - 08/09/2020 Confirmed reviews ALL

The Hotel and room were very clean and the staff were brilliant.

Dear Mr Noel Rodney O., We very much appreciate your comments regarding your stay at our hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,Eneko Recepcion Department

Super rooms in a well located hotel

Customer review rating 4.4/5

Stuart C. Couples - 02/09/2020 Confirmed reviews ALL

The rooms were superb, clean and welcoming, as was the staff despite the difficulties of Covid. The one let down was breakfast which was pretty appalling for the price charged. Whilst I will no doubt use the hotel again I most definitely will not eat there.

Dear Stuart melville barry C., We very much appreciate your comments regarding your stay at the ibis Bilbao Barakaldo. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We are sorry that breakfast was not as expected, because of the covid-19 we had to reduce it. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, patxi vera.

Good stay

Customer review rating 4.4/5

Arantxa R. Couples - 21/08/2020 Confirmed reviews ALL

I totally recommend this hotel, really nice location, great treatment and nice healthy measures.

Estimada Arantxa, Le agradecemos enormemente sus comentarios en relación a su estancia en ibis Bilbao Barakaldo. Es siempre un placer recibir comentarios positivos. Haremos extensivos sus agradables observaciones a nuestro equipo. Estoy seguro que estos comentarios servirán de estímulo a todo nuestro equipo ya que continuamente se esfuerza en mejorar la calidad de nuestros servicios. Darle las gracias por los comentarios frente a las medidas de la Covid-19, nuestro principal objetivo es la seguridad de nuestros huéspedes y colaboradores. Agradeciéndole una vez mas que haya compartido su experiencia con nosotros y esperando que su próxima visita sea tan agradable como la previa. Reciba un cordial saludo. Patxi Vera.

Clean

Customer review rating 4.4/5

Anonymous Couples - 17/08/2020 Confirmed reviews ALL

Good

Dear Clive graham C., We very much appreciate your comments regarding your stay at the ibis Bilbao Barakaldo. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Patxi Vera.
Customer review rating 4.4/5

Barry P. Couples - 10/08/2020 Confirmed reviews ALL

All okay but limited information about getting any food in the local area as the on site facility was non operative

Dear Barry james P., We very much appreciate your comments regarding your stay at the ibis Bilbao Barakaldo. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Patxi Vera.

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