ibis Bilbao Barakaldo 1 star

Customer review rating (ALL Rating) 4.4/5 979 reviews

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RETUERTO, 69, Barrio De Kareaga Norte, Nº Reg HBI01170, 48903 BARAKALDO, Spain

Description

Hotel extras

  • ENJOY THE BEST LA LIGA AND CHAMPIONS LEAGUE MATCHES IN OUR BAR AND RESTAURANT.

Our accommodation(s)

Hotel location

ibis Bilbao Barakaldo

RETUERTO, 69, Barrio De Kareaga Norte, Nº Reg HBI01170
48903 BARAKALDO
Spain

GPS:43.288796, -3.010554

Telephone
Fax +34 944 99 66 57

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

BAR

The Bar: a friendly place to get together at any time of day.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  979 reviews

TripAdvisor Rating  4.0/5  805 reviews

Just what we needed

Customer review rating 4.5/5

Catherine K. Couples - Confirmed reviews ALL

Booked two nights prior to ferry back to UK, well connected to centre of Bilbao and 15 minutes from Port. Late checkout was helpful, room was clean, staff friendly and breakfast very good.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Patxi.

Well located

Customer review rating 4.5/5

Greg M. Families - Confirmed reviews ALL

Excellent stopover for one night before getting ferry. Comfortable, clean and friendly and helpful staff

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Patxi.

Good comfortable stay

Customer review rating 4.0/5

Tony B. Couples - Confirmed reviews ALL

Warm welcome on arrival and lovely comfortable room. The only 2 things stopping my grade being a 10 are firstly shortage of parking, there are designated parking spaces for electric vehicles but they were all occupied by workers vans none of which were electric and obviously no one in the hotel monitors this. Secondly, Whilst I enjoyed the breakfast the coffee machine ran out before I could get a cup and after pointing this out to the person in the restaurant it took 15 to be refilled, this is because after opening the machine they kept stopping to serve walk in customers rather than concentrating on actual residents

Dear , We very much appreciate your comments regarding your stay at the ibis Bilbao Barakaldo. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Patxi.

Average stay

Customer review rating 3.0/5

Nkh Couples - Confirmed reviews ALL

Air conditioning in bedroom not operational making sleeping very uncomfortable. Switched off in hotel???? No dedicated UK TV channels just some random programmes on some channels. These are long standing issues with IBIS hotels. Don’t know why we keep using them, will be reconsidering for the future.

Dear guest Thank you for taking the time to tell us about your experience at the ibis Bilbao Barakaldo. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Patxi.

Great location for Bilbao central and Ferry

Customer review rating 5.0/5

Anonymous Couples - Confirmed reviews ALL

We have stayed here several times and enjoyed it. However on this visit a little respect, courteousness and consideration at the reception desk had gone astray. My wife specifically requested a room with net curtains particularly facing the budget hotel opposite where there is little privacy and did not want to stay in a room with the main curtains closed without daylight. He promptly placed us in a room in which we had just told him we did not want. When complaining he very reluctantly changed the room to one facing the car park which was a little better as it was not overlooked. However he stated that all rooms are same and he would NOT change it again if not satisfied. We did have a look at some of the windows and some did have NET curtains!! His manner was quite rude and wonder where customer service gone??

Dear , We very much appreciate your comments regarding your stay at the ibis Bilbao Barakaldo. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Patxi.

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Other web-users rate our hotel

  • 562 reviews 7.9/10 Location
  • 708 reviews 6.1/10 Room
  • 701 reviews 9.1/10 Service
  • 339 reviews 8/10 Breakfast
  • 294 reviews 6.8/10 Cleanliness
  • 274 reviews 6.9/10 Value

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Internal rules of procedure

Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.