ibis Bilbao Barakaldo Hotel 1 star

Customer review rating 4.4/5 4,129 reviews

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ibis Bilbao Barakaldo
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+ 17 Services

Hotel extras

  • ENJOY THE BEST LA LIGA AND CHAMPIONS LEAGUE MATCHES IN OUR BAR AND RESTAURANT.

  • Advantage 2

  • Advantage 3

  • Advantage 4

  • Advantage 5

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 12h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • 100% non-smoking hotel
  • Air conditioned
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Shoe shine machine
  • Beauty salon (nearby)
Catering
  • BreakfastPaying
  • 1 Restaurant(s)
  • 1 Bar(s)
Business services
  • 1 Meeting room(s)
  • Copy/print service available
Information message

Hotel location

ibis Bilbao Barakaldo

RETUERTO, 69
Barrio De Kareaga Norte
Nº Reg HBI01170
48903 barakaldo
spain

Tel: +34944180160

Fax: (+34)94/4996657

Check-in from 12h00

Check out up to 12h00

  • BILBAO-CRUCES-BARAKALDO :  3144 MAX CENTER

  • LUTXANA-CRUSES-SANTURTZI :  3129 MAX CENTER

  • SANTURTZI-BARAKALDO-SANTURTZI :  3142 MAX CENTER

  • By plane

    BILBOA LOIU At 16.99km / 10.56 miles

  • By car

    BILBAO-SANTANDER At 1km / 0.62 miles

  • By train

    BARAKALDO At 3km / 1.86 miles

  • By train

    BARAKALDO At 3km / 1.86 miles

GPS :43.288796, -3.010554

Our accommodation(s)

Inviting, modern and cozy, with a comfortable bed and a functional bathroom. The ibis room has got everything you need for a pleasant stay

Room for one or two persons equipped with the new bedding

  • Max. number of persons: 2
  • Area: From 18 / 194 sq ft
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Direct dial telephone

Room with 1 double bed + 1 extra bed equipped with the new bedding

  • Max. number of persons: 3
  • Area: From 18 / 194 sq ft
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Direct dial telephone
Rooms

Our restaurants and bars

IBIS KITCHEN LOUNGE

Type of cuisine: Regional

Grilled fish and meat any number of ways.

BAR

Non contractual photo

The Bar: a friendly place to get together at any time of day.

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 1

  • Maximum size: 15

  • Maximum capacity: 8 people

  • Maximum banquet capacity: 8 people

Find out more

Our guest reviews for
ibis Bilbao Barakaldo

100% genuine reviews from our guests

Find out more

ALL Rating 4.4/5

4,129 reviews

tripadvisor

TripAdvisor Rating 4.0/5

772 reviews

2020 TripAdvisor Certificate of Excellence
Certificate of excellence 2020

Excellent for theferrypirt

Customer review rating 4.0/5

Albert M. Solo - 20/02/2021 Confirmed reviews ALL

Staff and facilities very good. Dog friendly and good parking.I had a really good meal and enjoyable breakfast

Comfortable and welcoming

Customer review rating 5.0/5

Barbara Couples - 09/02/2021 Confirmed reviews ALL

It's been our second stay in Ibis Baracaldo and the reason is not only the proximity to the ferry terminal but also the friendly manner of the staff towards both us and our dog. The room is comfortable, the location perfect and we will certainly be back again. Ok, due to covid restrictions, the hotel menu is somewhat limited at the moment... still, you're serving a great carbonara and chicken salad no matter what time of the evening it is. Coffee good, too!

Dear Michael Joseph, We very much appreciate your comments regarding your stay at the ibis Bilbao Barakaldo. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Patxi Vera.

Estancia agradable

Customer review rating 4.0/5

Inma Solo - 10/01/2021 Confirmed reviews ALL

Satisfactoria

Estimada Inmaculada , Le agradecemos enormemente sus comentarios en relación a su estancia en ibis Bilbao Barakaldo. Es siempre un placer recibir comentarios positivos. Haremos extensivos sus agradables observaciones a nuestro equipo. Estoy seguro que estos comentarios servirán de estímulo a todo nuestro equipo ya que continuamente se esfuerza en mejorar la calidad de nuestros servicios. Agradeciéndole una vez mas que haya compartido su experiencia con nosotros y esperando que su próxima visita sea tan agradable como la previa. Reciba un cordial saludo. Patxi Vera.

Extremely good under constraints of Covid

Customer review rating 5.0/5

Phillip O. Couples - 30/11/2020 Confirmed reviews ALL

Everyone very helpful particularly one young lady manning reception when we arrived at 1930.

Dear Phillip George O., We very much appreciate your comments regarding your stay at the ibis Bilbao Barakaldo. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Patxi Vera.

Good experience

Customer review rating 4.5/5

David G. Couples - 21/11/2020 Confirmed reviews ALL

Exceptional cleanliness and good value in convenient location.

Dear David Richard G., We very much appreciate your comments regarding your stay at the ibis Bilbao Barakaldo. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Patxi Vera

Safe stay

Customer review rating 4.5/5

Kathleen C. Couples - 19/11/2020 Confirmed reviews ALL

Staff very helpful

Short but Excellant Stay

Customer review rating 5.0/5

Jamie K. Couples - 13/11/2020 Confirmed reviews ALL

Just a one-night stay, booked at the last minute. We arrived late but the receptionist was immediately available and provided a first class check-in service. The room was comfortable and perfect for our needs.

Pleasant stay

Customer review rating 4.5/5

Jerome P. Solo - 05/11/2020 Confirmed reviews ALL

Welcoming, helpful and very polite staff

Dear Jerome Alain, We very much appreciate your comments regarding your stay at the ibis Bilbao Barakaldo. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Patxi Vera.

Friendly, efficient and very convenient for the ferry port

Customer review rating 5.0/5

Joan E. Couples - 30/10/2020 Confirmed reviews ALL

We arrived in the evening after driving all day up through Spain. We were tired and were also carrying a cat, so we were very pleased with the swift registration process. The hotel was well=prepared for the covid 19 restriction, with marked one-way systems. Our room was comfortable, spacious and clean. We had a nice meal in the bar, and were allowed to take our wine up to our room when the covid curfew kicked in. Al in all, an enjoyable and stress-free stay, not that common when traveling long distances with a cat!

Dear Joan, We very much appreciate your comments regarding your stay at the ibis Bilbao Barakaldo. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Pets are always welcome in our hotels, as for payment with different cards, we will study to improve in this aspect. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Patxi Vera.

Exactly as expected

Customer review rating 4.0/5

J J. Couples - 26/10/2020 Confirmed reviews ALL

Check in was good,room clean as was the whole hotel. Everything as expected. Secure car parking ideal. Only drawback is no English TV channels

Dear Janice Mary , We very much appreciate your comments regarding your stay at the ibis Bilbao Barakaldo. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We will work to improve the television offer. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Patxi Vera.

Well located for the port

Customer review rating 2.5/5

Norman W. Solo - 21/10/2020 Confirmed reviews ALL

Very disappointed. After staying in my first Ibis Styles some years ago the standard of the Styles has slipped down the rankings and I will not be staying with them again

Dear Mr W., Thank you for taking the time to tell us about your experience at the ibis Bilbao Barakaldo. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Just cooment you that we are not a Ibis Styles (this kind of hotels are completely differents), we are a Ibis Hotel probably this comment can change you point of view. Anyway we appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Rodrigo Fernández Deputy Manager Hotele Ibis & Ibis Budget Bilbao Barakaldo

Its an IBIS!

Customer review rating 4.0/5

Peter Solo - 01/10/2020 Confirmed reviews ALL

Normal satisfactory IBIS experience, even with Covid 19 restrictions. Staff very helpful as always. Much reduced menu selection but understandable in the circumstances. Excellent value for money.

Dear Peter , We very much appreciate your comments regarding your stay at the ibis Bilbao Barakaldo. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Patxi Vera.

Estancia agradable

Customer review rating 4.5/5

Lorenzo P. M. M. Business - 29/09/2020 Confirmed reviews ALL

Trato exquisito

Estimado Lorenzo, Le agradecemos enormemente sus comentarios en relación a su estancia en ibis Bilbao Barakaldo. Es siempre un placer recibir comentarios positivos. Haremos extensivos sus agradables observaciones a nuestro equipo. Estoy seguro que estos comentarios servirán de estímulo a todo nuestro equipo ya que continuamente se esfuerza en mejorar la calidad de nuestros servicios. Agradeciéndole una vez mas que haya compartido su experiencia con nosotros y esperando que su próxima visita sea tan agradable como la previa. Reciba un cordial saludo. Patxi Vera.

Well located for ferry terminal

Customer review rating 4.0/5

Dorothy B. Couples - 23/09/2020 Confirmed reviews ALL

The room was excellent, clean and very comfortable. The food was a disappointment, pizza tasted of cardboard. Breakfast was nice though.

Dear DOROTHY B., We very much appreciate your comments regarding your stay at the ibis Bilbao Barakaldo. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our. We are sorry that the restoration has not been to your liking, due to Covid-19, our letter has been affected since we have had to reduce it. services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Patxi Vera.

Disappointed This Time

TripAdvisor rating 3.0/5

benidormisc 10/07/2020 TripAdvisor review

We arrived at 9:p.m. after 700 km. Service at reception was slow (20 minutes without even acknowledgement of our presence) staff almost non existent, no food or drink offered and no masks worn by staff or clients! Too much gathering and smoking by entrance.

Tired. Needs a refit..

TripAdvisor rating 2.0/5

Mitchell H Business - 10/01/2020 TripAdvisor review

Rooms and corridors desperately need a refit. Reception staff not informed about free drinks vouchers etc. Bar lady was lovely though and bar area not bad. Poor parking if you are in a van or bigger. Good location if using the UK ferry

Our favourite Brittany Ferries stop, in Bilbao

TripAdvisor rating 4.0/5

Bbbillz Couples - 09/11/2019 TripAdvisor review

The car park is small, so the earlier that you arrive, the better. Food is acceptable but there are lots of places, within half a mile or so. Staff are very helpful. Rooms are comfortable but basic. Having a mobility scooter, we carry a multi plug, as it is normal to only find one or two sockets, in a room.

One Night before the ferry Home

TripAdvisor rating 4.0/5

Z6399RTdavidm Couples - 07/10/2019 TripAdvisor review

We picked this one because its only 10 mins from the Ferry and you what you are getting from Ibis. I was on a motorcycle and the parking tucked around the back and out of the way(not under cover). The people that worked there were very nice, i had i nice meal in the evening and the breakfast was ok for Continental. Room was good with comfortable bed and pillows. There is a shopping centre next door with stuff for the kids and family food.

Ok hotel in a terrible part of Bilbao

TripAdvisor rating 3.0/5

andrewjohnston63 Couples - 18/08/2019 TripAdvisor review

Nice hotel meeting all Ibis standards but location is awful - infrequent bus service no metro making it essential to drive in and out of city. Though handy for ferry terminal it is not a nice area to stay in at all..

No sleep at this hotel

TripAdvisor rating 1.0/5

tandas2015 Couples - 09/08/2019 TripAdvisor review

Kept awake all night by slamming doors all night!L lift very bad violent stop! Tired bathroom rubber seals on door perished. Food a rip off in evening. Only stayed because catching ferry. Only good part free lemon drink at door.

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