Mama Shelter Prague 4 stars

Customer review rating (ALL Rating) 4.5/5 1,136 reviews

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Mama Shelter Prague - Image 1
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Veletrzni 1502/20, 170 00 PRAHA 7 HOLESOVICE, Czech Republic

Description

Hotel extras

  • Epic and cosy terrace

  • Just a five-minute tram ride to the Old Town

  • Design by Jalil Amor

  • Colorful and cheerful design

  • 7 meeting rooms available

Our accommodation(s)

Hotel location

Mama Shelter Prague

Veletrzni 1502/20
170 00 PRAHA 7 HOLESOVICE
Czech Republic

GPS:50.102356, 14.431385

Telephone
Fax +420 225 117 800

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets welcome
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
Near the property
  • Car park

MAMA RESTAURANT PRAGUE

Mama's restaurant and her huge terrace offer her neighborhood as well as foreigners a place to meet around simple delicious homemade family style dishes and delicious cocktails.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  1,136 reviews

TripAdvisor Rating  4.3/5  493 reviews

Certificate of excellence 2025

Not 4 stars - and many design floors.

TripAdvisor rating 3.0/5

974raymonda TripAdvisor review

I'd love to say this hotel is great - but as 4-star hotels go, it is quite average. No tea or coffee-making facilities in the guest rooms or the lobby, poor-quality towels, and poor bathroom design. (Free-standing sink bowls are totally impractical) And the bedroom lighting is so dark we had to use our cellphone flashlights to make it bearable - when it's dark outside at 4.30pm - you need to be able to make the bedroom bright. The bedding is nice - but who still uses feather pillows? And one large square pillow and one almost flat feather pillow do not make for a good night's sleep. Breakfast service is also overcrowded - the dining room is not large enough - and you end up with nowhere to sit. It's great being hip in design, but not so great if it's not functional. - And with only 2 elevators with this many hotel rooms at prime time, you can spend up to 10 minutes waiting to descend the higher floors.

Customer review rating 4.5/5

Derek N. Families - Confirmed reviews ALL

Nothing negative to add

Dear Derek N., Thank you so much for your kind words! We’re thrilled to hear that your trip was enhanced by your stay with us. It means a lot to know we could be part of your experience, and we hope to welcome you back soon for even more memorable moments. Mama ❤️ you - Jheel FO

Customer review rating 4.5/5

Kevin S. Couples - Confirmed reviews ALL

We stayed here for the 2nd time and I am a big fan of the location. It’s off the beaten path but in a good way. The neighborhood is full with nice cafes and restaurants. In general I like the vibe of Mama Shelter Hotels and this is no exception. Room had an amazing view, bed is comfortable. Somehow I couldn’t figure out how the AC works so it was very warm during the night.

Dear Kevin, Thank you so much for returning and for sharing your lovely feedback! We’re thrilled to hear you enjoyed the location, neighborhood vibe, and your room with its amazing view. We appreciate your kind words about the bed and the overall Mama Shelter experience. We’re sorry the AC was tricky to figure out—next time, our team will be happy to help so you can stay perfectly comfortable. Mama ❤️ you - Jheel FO

Customer review rating 4.5/5

Sarah S. Friends - Confirmed reviews ALL

Everything was as described when booking. The bedding was great and was very happy with the shower having great pressure. The feel of the hotel truly was welcoming and loved the games throughout the lobby. Breakfast was also quite good with a good selection.

Hi Sarah, Thank you so much for your wonderful review! We’re thrilled to hear you enjoyed the comfort of your stay, the shower pressure, and the welcoming vibe of our hotel. It’s great to know the games in the lobby and our breakfast selection added to your experience. Mama ❤️ You Navtej FO

Customer review rating 3.5/5

Valentina S. Friends - Confirmed reviews ALL

Very good spot, close to a nice supermarket and coffee spots. Friendly personnel and very clean. Would have love to have room service and tricky to carry tea from reception upstairs or have at least a kettle in the room.

Thank you so much for your lovely feedback! ✨ Mama is thrilled you enjoyed our friendly staff, sparkling clean rooms, and the convenient location near coffee and shops 💕 In Mama, we don’t have room service – Mama wants to bring everyone to the FB outlet so people can connect, relax, and enjoy the community together. 🍹💖 Mama Loves You ♥

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Other web-users rate our hotel

  • 1,079 reviews 9.1/10 Location
  • 1,477 reviews 7.6/10 Room
  • 1,222 reviews 8.6/10 Service
  • 21 reviews 8.5/10 WiFi
  • 820 reviews 8.4/10 Breakfast
  • 776 reviews 7.5/10 Comfort
  • 719 reviews 9.5/10 Vibe
  • 547 reviews 8/10 Cleanliness

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.