The Mozart Prague 5 stars

Customer review rating (ALL Rating) 4.5/5 552 reviews

Best price
guarantee
The Mozart Prague - Image 1
The Mozart Prague - Image 2
The Mozart Prague - Image 3
The Mozart Prague - Image 4
34 Karoliny Svetle, 11000 Prague, Czech Republic

Description

Hotel extras

  • Spectacular Prague Views

  • Historic Timeless Elegance

  • Prime Location in the Heart of Prague

  • Interconnecting Rooms

  • Dining on Two Charming Courtyards

Our accommodation(s)

Hotel location

The Mozart Prague

34 Karoliny Svetle
11000 Prague
Czech Republic

GPS:50.084788, 14.414085

Telephone
Fax +420 234 705 111

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets welcome
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

The Mozart Café

Stop by for a coffee in the heart of Prague, where you can relax and unwind in a warm, inviting atmosphere. Take a break from the hustle and bustle, indulge in exquisite flavors, and experience a blend of history and contemporary charm.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  552 reviews

Customer review rating 4.5/5

Helen J. W. Couples - Confirmed reviews ALL

The hotel was perfectly located for the tourist sights. Food was excellent both at breakfast and in the bar. The room (308) was a little tired and we had a couple of maintenance issues - bare wires on hairdryer and toilet flush collapsed into the wall. Both were dealt with quickly. It was a quiet corner of the hotel not affected by street or hotel noises which was great. The mini bar was a welcome surprise. Staff were all so friendly and helpful and we loved watching them decorate the hotel for Christmas. The room was a little warmer than we would have liked and we couldn't find a way to bring the temperature down easily but we chose not to report it.

Dear Mrs. Helen, Thank you for taking the time to share your experience at The Mozart Prague. We are delighted to hear that you appreciated our prime location and enjoyed the quality of our food, both at breakfast and in the bar. It is also gratifying to know that our team made a positive impression with their friendliness and festive spirit. We acknowledge your feedback regarding the maintenance issues you encountered. While we strive to provide well-maintained accommodations, we appreciate your understanding as we addressed these matters swiftly. We also regret to hear that the room temperature was not to your liking. Our team is available to assist with any comfort adjustments, and we encourage guests to reach out should they encounter such issues in the future. Thank you once again for your valuable insights. We hope to welcome you back for another enjoyable stay. Warm regards, Dorine Lemasson Front Office and Quality Manager

Customer review rating 1.0/5

Nikola V. Business - Confirmed reviews ALL

This was my probably 10th time in Prague and Mozart for Business in last few years. Room I got this time was not a proper hotel room. Before I was getting a bit „unusual“ rooms, but they were with some style and unique. This room was very bad experience and below standards. Second, I was disturbed at 5am with your stuff, where they woke me up telling me I ordered wake up call and transfer, which was not the case. They apologised and never mentioned this again. Later after breakfast, when I told this to receptionist she nodded and said sorry. If it was my hotel I would at least offer very sincere and deep apology and probably some token of respect for frequent guest for this fail made by your stuff. Last thing, there is now surcharge on some breakfast options which used to be included in the price. Though location is nice, this was too much to handle. BR

Dear Guest, Thank you for sharing your feedback and for your continued trust in The Mozart during your many visits to Prague. We are very sorry for the early-morning disturbance caused by an internal misunderstanding. We fully understand how disruptive this must have been, and the matter has been addressed with our night team to avoid any recurrence. Regarding the room allocation, the hotel was fully booked during your stay, which unfortunately limited our ability to propose an alternative room. Nevertheless, we regret that the room assigned did not meet the standards you previously experienced, and your preferences have now been clearly noted for future visits. Concerning breakfast, the à-la-carte surcharge applies only to a few premium items, while the full buffet remains included. We value your loyalty sincerely and hope to welcome you back for a smoother and more enjoyable stay. Dorine Lemasson Front Office and Quality Manager

Customer review rating 5.0/5

Gail A. G. Friends - Confirmed reviews ALL

Stayed with our tour group. Rooms was 5 star! Breakfast 5 star

Dear Mrs. Gail, Thank you for your delightful feedback regarding your stay at The Mozart Prague. We are thrilled to hear that you enjoyed our beautiful rooms and the wonderful service provided. Your appreciation for our breakfast is especially gratifying. We hope to welcome you back soon. Warm regards, Dorine Lemasson Front Office and Quality Manager

Customer review rating 4.5/5

Lee V. N. Friends - Confirmed reviews ALL

Lovely hotel with very attentive and welcoming staff. Excellent Breakfast and we had a lovely room. We stayed 3 nights in room 106 and the only issue was the WiFi connection was extremely poor in this room, but we were out most of the time so not really an issue for us. We had a lovely meal in the bar but found the menu a little bit limited on choices. Overall a fantastic mini break with friends.

Dear Mr . Lee, Thank you for your kind words regarding your recent stay at The Mozart Prague. We are delighted to hear that you enjoyed our location, attentive staff, and the breakfast offerings. Your feedback regarding the WiFi connectivity in the room is noted, and we appreciate your understanding of this matter. We also take note of your comments about the menu variety in our bar; your insights are valuable for our continuous improvement. We hope to welcome you back for another memorable experience in the future. Warm regards, Dorine Lemasson Front Office and Quality Manager

Customer review rating 5.0/5

Mavis M. P. Friends - Confirmed reviews ALL

I was with a travel group here for three nights. We all enjoyed our stay. My roommate and I had the Casanova suite. Wow what a suite. We were spoiled. The people are so very nice and made our stay even more special. Food was great in the hotel. Spa was great for many of our group. Close walking for all things you need to experience. Would go again and stay there.

Dear Mrs. Mavis, Thank you for your kind words regarding your stay at The Mozart Prague. We are delighted to hear that you and your travel group enjoyed the Casanova suite and found our team to be accommodating. It is gratifying to know that our dining options and spa services contributed positively to your experience. We take pride in our prime location, enabling easy access to local attractions. We look forward to welcoming you back for another memorable visit. Warm regards, Dorine Lemasson Front Office and Quality Manager

Other web-users rate our hotel

  • 628 reviews 9.6/10 Location
  • 641 reviews 7.6/10 Room
  • 756 reviews 9/10 Service
  • 13 reviews 3.5/10 WiFi
  • 246 reviews 8.3/10 Breakfast
  • 130 reviews 6.2/10 Cleanliness
  • 86 reviews 4.5/10 Value

Powered by Trustyou

Our other establishments nearby

All our hotels in Prague

Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.