The Mozart Prague, nestled in the heart of Prague, just steps away from the iconic Charles Bridge, providing enchanting views of the Vltava River and Prague Castle. The luxurious accommodations boasts spacious rooms decorated with 18th-century frescoes, canopy beds or crystal chandeliers that reflect the rich historical heritage. Guests can indulge in classical delights at the two enchanting courtyards, restaurant and spa. Central location ensure an unforgettable stay blending elegance and tradition.
Experience luxury at The Mozart Prague, a five-star historic hotel near Charles Bridge. Stay in elegant rooms and suites, dine at the restaurant and Mozart Café, and host unforgettable weddings, meetings, and private events in a stunning palace setting in the heart of Prague.
Just a 1-minute walk from Charles Bridge, The Mozart Prague is the closest 5-star hotel to this iconic site. Enjoy Old Town and unparalleled views of the Castle from the hotel's riverside rooms.
Welcome to the historic hotel The Mozart Prague! We are thrilled to have you with us. Nestled near the iconic Charles Bridge, our hotel is your gateway to Prague's rich history. Enjoy your stay and let us make your time here truly memorable.
Mrs Oleksandra ZABOLOTNA, Hotel Management
Hotel extras
Spectacular Prague Views
Historic Timeless Elegance
Prime Location in the Heart of Prague
Interconnecting Rooms
Dining on Two Charming Courtyards
Our accommodation(s)
Book this hotel
Page 1 out of 3, Room 1 :
SUPERIOR ROOM - 1 King Bed
, Room 2 :
DELUXE ROOM WITH CASTLE VIEW - 1 King Bed, View to River, Charles Bridge and Prague Castle
Room
SUPERIOR ROOM - 1 King Bed
Photo out of - SUPERIOR ROOM - 1 King Bed
Discover comfort in the Superior Room category, furnished with a king bed. Bathrooms offer bath tubs or showers. Each room boasts unique layouts, decors, and ceilings, ensuring a charming and diverse stay.
Max. number of persons
3
Area
From
19 m²
/
204 sq ft
Bedding
King size bed(s) x1
Food And Beverage
Food And Beverage Facilities
Bottled water
Catering service
Mini bar with free soft drinks
Nespresso machine
Bathroom
Bathroom Facilities
Bathrobe
Bathroom products
Hair dryer in bathroom
Mirror
Towel rack
Media And Technology
Internet Facilities
High speed internet
Tv Facilities
Free movies/video
Music TV channels
Satellite/cable colour TV
Web TV
Service And Equipment
Accessibility And Security
Emergency info in rooms
Keycard-operated door locks
Safe deposit box in room
Smoke alarm in room
Comfort Features
Hair dryer
Shoe polisher
Slippers
Electric Facilities
220/240 V AC
Room Services
Breakfast in bed
Operator wake up call
Temperature Air Control
Individual heating and air conditioning adjustment
DELUXE ROOM WITH CASTLE VIEW - 1 King Bed, View to River, Charles Bridge and Prague Castle
Photo out of - DELUXE ROOM WITH CASTLE VIEW - 1 King Bed, View to River, Charles Bridge and Prague Castle
Indulge in the Deluxe Room River View, featuring a king bed, bath tub or shower in the bathroom, and captivating vistas of the Vltava River, Charles Bridge and Prague Castle. Experience unparalleled luxury with iconic Prague panoramas from your room.
Views:
River side
Max. number of persons
2
Area
From
32 m²
/
344 sq ft
Bedding
King size bed(s) x1
Food And Beverage
Food And Beverage Facilities
Bottled water
Catering service
Mini bar with free soft drinks
Nespresso machine
Bathroom
Bathroom Facilities
Bathrobe
Bathroom products
Hair dryer in bathroom
Mirror
Towel rack
Media And Technology
Internet Facilities
High speed internet
Tv Facilities
Free movies/video
Music TV channels
Satellite/cable colour TV
Web TV
Service And Equipment
Accessibility And Security
Emergency info in rooms
Keycard-operated door locks
Safe deposit box in room
Smoke alarm in room
Comfort Features
Hair dryer
Shoe polisher
Slippers
Electric Facilities
220/240 V AC
Room Services
Breakfast in bed
Operator wake up call
Temperature Air Control
Individual heating and air conditioning adjustment
Explore the Executive Room category s variety, featuring a king bed, extra space, and seating for comfort. Bathrooms offer shower or bath tub options. Indulge in relaxation and convenience amidst various layouts and decors.
Max. number of persons
3
Area
From
40 m²
/
430 sq ft
Bedding
King size bed(s) x1
Food And Beverage
Food And Beverage Facilities
Bottled water
Catering service
Mini bar with free soft drinks
Nespresso machine
Bathroom
Bathroom Facilities
Bathrobe
Bathroom products
Hair dryer in bathroom
Mirror
Towel rack
Media And Technology
Internet Facilities
High speed internet
Tv Facilities
Free movies/video
Music TV channels
Satellite/cable colour TV
Web TV
Service And Equipment
Accessibility And Security
Emergency info in rooms
Keycard-operated door locks
Safe deposit box in room
Smoke alarm in room
Comfort Features
Hair dryer
Shoe polisher
Slippers
Electric Facilities
220/240 V AC
Room Services
Breakfast in bed
Operator wake up call
Temperature Air Control
Individual heating and air conditioning adjustment
Photo out of - FULL FRESCO BAROQUE ROOM - 1 King Bed
Experience the Full Fresco Baroque Room, adorned with original 18th-century frescoes on all walls and ceiling in the bedroom with a king bed. Its historical value takes precedence over air conditioning, offering an authentic glimpse into the past.
Views:
Courtyard View
Max. number of persons
2
Area
From
36 m²
/
387 sq ft
Bedding
King size bed(s) x1
Food And Beverage
Food And Beverage Facilities
Bottled water
Catering service
Mini bar with free soft drinks
Nespresso machine
Bathroom
Bathroom Facilities
Bathrobe
Bathroom products
Hair dryer in bathroom
Mirror
Towel rack
Media And Technology
Internet Facilities
High speed internet
Tv Facilities
Free movies/video
Music TV channels
Satellite/cable colour TV
Web TV
Service And Equipment
Accessibility And Security
Emergency info in rooms
Keycard-operated door locks
Safe deposit box in room
Smoke alarm in room
Comfort Features
Hair dryer
Shoe polisher
Slippers
Electric Facilities
220/240 V AC
Room Services
Breakfast in bed
Operator wake up call
Temperature Air Control
Individual heating and air conditioning adjustment
Photo out of - CEILING FRESCO BAROQUE ROOM - 1 King Bed
Experience the Ceiling Fresco Baroque Room, showcasing an 18th-century fresco on the bedroom ceiling with a king bed. Enjoy a bath tub and walk-in shower in the bathroom. This historically significant room values authenticity over air conditioning.
Views:
Courtyard View
Max. number of persons
2
Area
From
57 m²
/
613 sq ft
Bedding
King size bed(s) x1
Food And Beverage
Food And Beverage Facilities
Bottled water
Catering service
Mini bar with free soft drinks
Nespresso machine
Bathroom
Bathroom Facilities
Bathrobe
Bathroom products
Hair dryer in bathroom
Mirror
Towel rack
Media And Technology
Internet Facilities
High speed internet
Tv Facilities
Free movies/video
Music TV channels
Satellite/cable colour TV
Web TV
Service And Equipment
Accessibility And Security
Emergency info in rooms
Keycard-operated door locks
Safe deposit box in room
Smoke alarm in room
Comfort Features
Hair dryer
Shoe polisher
Slippers
Electric Facilities
220/240 V AC
Room Services
Breakfast in bed
Operator wake up call
Temperature Air Control
Individual heating and air conditioning adjustment
Explore the Deluxe Suite category, offering a bedroom, bathroom with bath tub or shower, and a separate living room. With diverse layouts and decors, each suite promises a unique and luxurious experience tailored to your preferences.
Max. number of persons
3
Area
From
54 m²
/
581 sq ft
Bedding
King size bed(s) x1
Food And Beverage
Food And Beverage Facilities
Bottled water
Catering service
Mini bar with free soft drinks
Nespresso machine
Bathroom
Bathroom Facilities
Bathrobe
Bathroom products
Hair dryer in bathroom
Mirror
Towel rack
Media And Technology
Internet Facilities
High speed internet
Tv Facilities
Free movies/video
Music TV channels
Satellite/cable colour TV
Web TV
Service And Equipment
Accessibility And Security
Emergency info in rooms
Keycard-operated door locks
Safe deposit box in room
Smoke alarm in room
Comfort Features
Hair dryer
Shoe polisher
Slippers
Electric Facilities
220/240 V AC
Room Services
Breakfast in bed
Operator wake up call
Temperature Air Control
Individual heating and air conditioning adjustment
EXECUTIVE SUITE WITH CASTLE VIEW - 1 King Bed, View to River, Charles Bridge & Prague Castle
Photo out of - EXECUTIVE SUITE WITH CASTLE VIEW - 1 King Bed, View to River, Charles Bridge & Prague Castle
Indulge in the Deluxe Suite River View, offering a bedroom, bathroom with a bathtub, and a living room with panoramic views of the Vltava River, Charles Bridge, and Prague Castle. Experience luxury and iconic landmarks in every corner of your suite.
Views:
River side
Max. number of persons
3
Area
From
67 m²
/
721 sq ft
Bedding
King size bed(s) x1
Food And Beverage
Food And Beverage Facilities
Bottled water
Catering service
Mini bar with free soft drinks
Nespresso machine
Bathroom
Bathroom Facilities
Bathrobe
Bathroom products
Hair dryer in bathroom
Mirror
Towel rack
Media And Technology
Internet Facilities
High speed internet
Tv Facilities
Free movies/video
Music TV channels
Satellite/cable colour TV
Web TV
Service And Equipment
Accessibility And Security
Emergency info in rooms
Keycard-operated door locks
Safe deposit box in room
Smoke alarm in room
Comfort Features
Hair dryer
Shoe polisher
Slippers
Electric Facilities
220/240 V AC
Room Services
Breakfast in bed
Operator wake up call
Temperature Air Control
Individual heating and air conditioning adjustment
PACHTA PALACE SUITE WITH BALCONY - 1 King Bed, Historical Courtyards View, Private Balcony
Photo out of - PACHTA PALACE SUITE WITH BALCONY - 1 King Bed, Historical Courtyards View, Private Balcony
Stay in the Pachta Palace Suite with Balcony, where heritage meets sophistication. With elegant interiors and a private balcony, this suite is a tribute to the Pachta family's legacy and lasting influence on Prague's cultural heritage.
Views:
Courtyard View
Max. number of persons
3
Area
From
72 m²
/
775 sq ft
Bedding
King size bed(s) x1
Food And Beverage
Food And Beverage Facilities
Bottled water
Catering service
Mini bar with free soft drinks
Nespresso machine
Bathroom
Bathroom Facilities
Bathrobe
Bathroom products
Hair dryer in bathroom
Mirror
Towel rack
Media And Technology
Internet Facilities
High speed internet
Tv Facilities
Free movies/video
Music TV channels
Satellite/cable colour TV
Web TV
Service And Equipment
Accessibility And Security
Emergency info in rooms
Keycard-operated door locks
Safe deposit box in room
Smoke alarm in room
Comfort Features
Hair dryer
Shoe polisher
Slippers
Electric Facilities
220/240 V AC
Room Services
Breakfast in bed
Operator wake up call
Temperature Air Control
Individual heating and air conditioning adjustment
MOZART SUITE - 1 King Bed, Historical Courtyards View
Photo out of - MOZART SUITE - 1 King Bed, Historical Courtyards View
Discover our crown jewel where Mozart composed. Overlooking palatial courtyards, this elegant space, which pulses with the history of classical music, is a tribute to Mozart's timelessness and the legacy of the Pachta Palace.
Views:
Courtyard View
Max. number of persons
3
Area
From
81 m²
/
871 sq ft
Bedding
King size bed(s) x1
Food And Beverage
Food And Beverage Facilities
Bottled water
Catering service
Mini bar with free soft drinks
Nespresso machine
Bathroom
Bathroom Facilities
Bathrobe
Bathroom products
Hair dryer in bathroom
Mirror
Towel rack
Media And Technology
Internet Facilities
High speed internet
Tv Facilities
Free movies/video
Music TV channels
Satellite/cable colour TV
Web TV
Service And Equipment
Accessibility And Security
Emergency info in rooms
Keycard-operated door locks
Safe deposit box in room
Smoke alarm in room
Comfort Features
Hair dryer
Shoe polisher
Slippers
Electric Facilities
220/240 V AC
Room Services
Breakfast in bed
Operator wake up call
Temperature Air Control
Individual heating and air conditioning adjustment
Photo out of - MUCHA SUITE - 1 King Bed, Quiet Street View
Immerse yourself in Art Nouveau elegance in the Mucha Suite, named after Alphonse Mucha. This generous space, adorned with his exquisite artworks, features a serene living room and a king bedroom, offering a one-of-a-kind Prague experience.
Max. number of persons
3
Area
From
90 m²
/
968 sq ft
Bedding
King size bed(s) x1
Food And Beverage
Food And Beverage Facilities
Bottled water
Catering service
Mini bar with free soft drinks
Nespresso machine
Bathroom
Bathroom Facilities
Bathrobe
Bathroom products
Hair dryer in bathroom
Mirror
Towel rack
Media And Technology
Internet Facilities
High speed internet
Tv Facilities
Free movies/video
Music TV channels
Satellite/cable colour TV
Web TV
Service And Equipment
Accessibility And Security
Emergency info in rooms
Keycard-operated door locks
Safe deposit box in room
Smoke alarm in room
Comfort Features
Hair dryer
Shoe polisher
Slippers
Electric Facilities
220/240 V AC
Room Services
Breakfast in bed
Operator wake up call
Temperature Air Control
Individual heating and air conditioning adjustment
VLTAVA SUITE WITH CASTLE VIEW - 1 King Bed, View to Prague Castle, Private Balcony
Photo out of - VLTAVA SUITE WITH CASTLE VIEW - 1 King Bed, View to Prague Castle, Private Balcony
Experience the Vltava Suite with Castle View, one of our finest treasures, which boasts soaring ceilings and a large, private balcony with breathtaking views of the Vltava Rive and Prague Castle. An unforgettable stay in regal elegance.
Views:
River side
Max. number of persons
3
Area
From
90 m²
/
968 sq ft
Bedding
King size bed(s) x1
Extra bed in room for child on request
Extra bed in room for adult on request
Baby crib on request
Food And Beverage
Food And Beverage Facilities
Bottled water
Catering service
Mini bar with free soft drinks
Nespresso machine
Bathroom
Bathroom Facilities
Bathrobe
Bathroom products
Hair dryer in bathroom
Mirror
Towel rack
Media And Technology
Internet Facilities
High speed internet
Tv Facilities
Free movies/video
Music TV channels
Satellite/cable colour TV
Web TV
Service And Equipment
Accessibility And Security
Emergency info in rooms
Keycard-operated door locks
Safe deposit box in room
Smoke alarm in room
Comfort Features
Hair dryer
Shoe polisher
Slippers
Electric Facilities
220/240 V AC
Room Services
Breakfast in bed
Operator wake up call
Temperature Air Control
Individual heating and air conditioning adjustment
CASANOVA 2-BEDROOM SUITE - 1 King Bed and 2 Single Beds, Historical Courtyard View
Photo out of - CASANOVA 2-BEDROOM SUITE - 1 King Bed and 2 Single Beds, Historical Courtyard View
Step into luxury at Casanova 2-bedroom Suite. Adorned in golden-silver romantic decor, it features a king bed in one room, two singles in the other, and an interconnecting living area. Enjoy views of the historical courtyard from this opulent space.
Views:
Courtyard View
Max. number of persons
4
Area
From
98 m²
/
1054 sq ft
Bedding
King size bed(s) x1
Single bed(s) x2
Food And Beverage
Food And Beverage Facilities
Bottled water
Catering service
Mini bar with free soft drinks
Nespresso machine
Bathroom
Bathroom Facilities
Bathrobe
Bathroom products
Hair dryer in bathroom
Mirror
Towel rack
Media And Technology
Internet Facilities
High speed internet
Tv Facilities
Free movies/video
Music TV channels
Satellite/cable colour TV
Web TV
Service And Equipment
Accessibility And Security
Emergency info in rooms
Keycard-operated door locks
Safe deposit box in room
Smoke alarm in room
Comfort Features
Hair dryer
Shoe polisher
Slippers
Electric Facilities
220/240 V AC
Room Services
Breakfast in bed
Operator wake up call
Temperature Air Control
Individual heating and air conditioning adjustment
Working Area
Business Desk
4 pers. max
98 m²
/
1054 sq ft
Bedding
1 x King size bed(s) and
2 x Single bed(s)
PRESIDENTIAL SUITE - 1 King Bed, Living Room and Dining Hall with Full Kitchen
Photo out of - PRESIDENTIAL SUITE - 1 King Bed, Living Room and Dining Hall with Full Kitchen
Experience unparalleled luxury in our Presidential Suite, boasting a sumptuous bedroom, sophisticated living room, expansive dining hall, and a state-of-the-art kitchen. Elevate your stay by connecting to two Deluxe suites for added space and comfort
Views:
Courtyard View
Max. number of persons
2
Area
From
198 m²
/
2131 sq ft
Bedding
King size bed(s) x1
Food And Beverage
Food And Beverage Facilities
Bottled water
Catering service
Mini bar with free soft drinks
Nespresso machine
Bathroom
Bathroom Facilities
Bathrobe
Bathroom products
Hair dryer in bathroom
Mirror
Towel rack
Media And Technology
Internet Facilities
High speed internet
Tv Facilities
Free movies/video
Music TV channels
Satellite/cable colour TV
Web TV
Service And Equipment
Accessibility And Security
Emergency info in rooms
Keycard-operated door locks
Safe deposit box in room
Smoke alarm in room
Comfort Features
Hair dryer
Shoe polisher
Slippers
Electric Facilities
220/240 V AC
Room Services
Breakfast in bed
Operator wake up call
Temperature Air Control
Individual heating and air conditioning adjustment
Access:
1.2 km / 0.75 mi25 min walk / 10 min drive
Taxi
300.00€300EUR
Petrin Hill
Park
Access:
1.2 km / 0.75 mi25 min walk / 10 min drive
Taxi
300.00€300EUR
Hotel services
Check-in from
-
Check out up to
On site
Pets welcome
Shuttle
Restaurant
Wheelchair accessible
Wi-Fi
Breakfast
Bar
Meeting rooms
100% Non Smoking Property
Room service
Near the property
Car park
PRG
Additional charge
VACLAV HAVEL PRAGUE
Additional charge
Accessibility
Wheelchair accessible hotel
In hotel
Hotel informations
69 rooms
One room for people with reduced mobility
One family room
29 connecting rooms
69 non-smoking rooms
5 floors
Languages spoken at the hotel
English
100% Non Smoking Property
Laundry / Valet Services
Dry cleaning / Ironing
Wi-Fi
High Speed internet
High Speed WiFi
WiFi at the hotel
WiFi in the communal areas
Desk equipment available
Shoe shine machine
Plugs and converters available on desks
Umbrellas
Iron
Iron at reception
Check In & Check-out facilities
Express check-in
Late Checkout
Concierge
Concierge
Porter
Porter
Limousine
Limousine
Additional charge
Pets
Pets allowed
Additional charge
Catering
One Restaurant
One Bar
Room service
Cold snacks
Hot meals
Breakfast
Buffet
Additional charge
Business
5 Meeting rooms
Business Center
Self service business center
Family
Babysitting on request
Babysitting on request
Sports and leisure
Pedal boat
Additional charge
Nearby
Jogging track
Nearby
Boat excursions
Additional charge
Nearby
Near the property
Indoor parking
Private
Max Limited Height: 2.2 m
/
7.21 ft
Parking pricing: 50.00€50EUR Per day
Services & equipment
Valet parking
Security
Parking with security service
The Mozart Café
Photo out of - The Mozart Café
Stop by for a coffee in the heart of Prague, where you can relax and unwind in a warm, inviting atmosphere. Take a break from the hustle and bustle, indulge in exquisite flavors, and experience a blend of history and contemporary charm.
Stop by for a coffee in the heart of Prague, where you can relax and unwind in a warm, inviting atmosphere. Take a break from the hustle and bustle, indulge in exquisite flavors, and experience a blend of history and contemporary charm.
THE MOZART PRAGUE CAFE AND BAR
Photo out of - THE MOZART PRAGUE CAFE AND BAR
In Prague city center, The Mozart Prague Cafe and Bar serves delightful coffee, snacks, and art during the day, while evenings offer a variety of drinks and live music. In summer, the historic courtyard provides a charming setting for events.
In Prague city center, The Mozart Prague Cafe and Bar serves delightful coffee, snacks, and art during the day, while evenings offer a variety of drinks and live music. In summer, the historic courtyard provides a charming setting for events.
Breakfast
Photo out of - Breakfast
Buffet
Because great days always start with a good breakfast. stock up on treats and vitamins!
Services
Continental
Hot Breakfast
Cold breakfast
Restaurant
Breakfast
Spa
Photo out of - Spa
Additional charge
After a long day, guests can unwind in our SPA and wellness area, an oasis of tranquility with warm tones and scents of lavender and tea tree. Enjoy exclusive hairdressing services, massages, and our infrared sauna in the hotel s historic space.
Location
On site
After a long day, guests can unwind in our SPA and wellness area, an oasis of tranquility with warm tones and scents of lavender and tea tree. Enjoy exclusive hairdressing services, massages, and our infrared sauna in the hotel s historic space.
Create your dream wedding at the Prague s historic venue. Experience romance at our hotel: private experiences, romantic packages, and unique proposal spots. Celebrate in splendid historic courtyards amidst restored baroque rooms and signature suites.
This historic was such a treat! My room was huge, a view of the river and a gigantic bathtub! Staff was very helpful. Great location near Old Town. I loved every minute of this experience!
Customer review rating 4.0/5
Lucie H. B.
Families
-
Confirmed reviews ALL
We have stayed at the Mozart every year so far for the past 5 years. We love the location, and the staff is always very accommodating & professional. The room was clean and comfortable.
Customer review rating 5.0/5
Kevin D.
Couples
-
Confirmed reviews ALL
I cannot enough about the Mozart hotel experience! From our check-in to departure we were well taken care of and we enjoyed a river view room and dinner. A were incredible! The Mozart is a definent must if in Prague!
Customer review rating 5.0/5
Ricardo A.
Couples
-
Confirmed reviews ALL
Nice stay and hôtel
Customer review rating 5.0/5
Judy E. I.
Friends
-
Confirmed reviews ALL
This historic was such a treat! My room was huge, a view of the river and a gigantic bathtub! Staff was very helpful. Great location near Old Town. I loved every minute of this experience!
Customer review rating 4.0/5
Lucie H. B.
Families
-
Confirmed reviews ALL
We have stayed at the Mozart every year so far for the past 5 years. We love the location, and the staff is always very accommodating & professional. The room was clean and comfortable.
Customer review rating 5.0/5
Kevin D.
Couples
-
Confirmed reviews ALL
I cannot enough about the Mozart hotel experience! From our check-in to departure we were well taken care of and we enjoyed a river view room and dinner. A were incredible! The Mozart is a definent must if in Prague!
Customer review rating 5.0/5
Jonlee A.
Couples
-
Confirmed reviews ALL
We booked a junior suite at the Mozart Prague - everything was comfortable. The bathroom was a bit small, but we managed well. All staff were so very kind and helpful (and they spoke wonderful English). The concierge was incredibly knowledgeable as was everyone at the front desk. Breakfast was outstanding. The location in Old Town was perfect. This is a very walkable city - we were near the Charles Bridge which gave us easy access to Castle Hill and many ancient sites.
Customer review rating 4.5/5
David B. R.
Couples
-
Confirmed reviews ALL
Helpful staff. Allan, the concierge was very helpful.
Customer review rating 4.0/5
Cherylee B.
Families
-
Confirmed reviews ALL
Wonderful check in experience… bags stored and restaurant reservation made for us while waiting for our room to be ready. Our suite was immaculate and spacious. This property is conveniently located near major tourist sites and great restaurants. We will definitely be back. My only complaint is the breakfast was not good… my CV better options nearby.
Customer review rating 5.0/5
David M. F.
Couples
-
Confirmed reviews ALL
short holiday
Customer review rating 0.5/5
Khiam P. E.
Couples
-
Confirmed reviews ALL
Although we are not expecting any room upgrades, but the room assigned is so small that the bedside table has to be moved away in order to open the room door! No working desk and proper sitting area for 2 persons. Not enough space even to open our smallest cabin luggage. Cannot fully open cabinet door for mini fridge as it was block by the room door frame. Totally false advertising in reference to the room photo showed in booking. When checked with front desk, was told the photo is just for illustration and not necessary assigned to. Had a check on the floor plan of the hotel and found out that our room is the smallest on the floor. Other rooms were at least twice the size of ours. Don’t know that’s the way they treat a platinum member. Really regret choosing this hotel but will warn all to avoid at all cost.
Dear Mr. Khiam,
Thank you for taking the time to share your feedback with us.
We are sorry to hear that you were disappointed with the room allocated to you. We understand that room size and layout are important factors when choosing accommodation.
We would, however, like to clarify a few points regarding your stay. The hotel was fully booked on the date of your arrival, which unfortunately meant that our availability was extremely limited. Room upgrades, including those offered as part of the Accor ALL Platinum benefits, are always subject to availability at the time of arrival and therefore cannot be guaranteed.
As a historic property, our rooms have individual layouts and dimensions, and the photographs displayed online are representative of the room category, meaning that the exact layout may vary from one room to another. We would also like to clarify that the rooms you compared yours with on the same floor were not necessarily part of the same room category, and therefore their size or layout cannot be directly compared with the room you had booked.
We also regret that we were not given the opportunity to address your concerns during your stay. Had our Front Office team been made aware of the difficulties you experienced with the room, we would certainly have done our best to assist and explore any available alternatives.
We value your loyalty as an Accor ALL Platinum member and are sorry that your experience did not meet your expectations. We sincerely hope to have the opportunity to provide you with a more enjoyable experience should you choose to stay with us again.
Kind regards,
Dorine
Front Office Manager
The Mozart Prague
Customer review rating 4.5/5
Kristin A. G.
Couples
-
Confirmed reviews ALL
The location of this hotel is perfect for moving between both Old Town and Lesser Town. The rooms are on the smaller side, but the beds are extremely comfortable, the hotel is beautiful and the staff are lovely. Would recommend.
Customer review rating 5.0/5
Kyle S.
Couples
-
Confirmed reviews ALL
Service was incredible.
Customer review rating 5.0/5
Karen S.
Couples
-
Confirmed reviews ALL
Hotel is excellent. The room is spacious, bathroom shower pressure is incredible. The breakfast is superior, a perfect start to the day. The staff was very helpful and accommodating. The concierge was excellent, booked tours, made restaurant reservations and truly was invested in our holiday in Prague. Highly recommend hotel Mozart.
Customer review rating 5.0/5
Charles H. H.
Couples
-
Confirmed reviews ALL
We plan to stay at the Mozart Prague the next time we visit Prague.
Customer review rating 4.5/5
Kumi K.
Families
-
Confirmed reviews ALL
Excellent service from the reception staff.
Just the room with fresco’s hot water from bathroom was so yellow and produced black sand. I let the water go more than a hour but never charged. Also the tissue from bathroom smells quite bad. We’re two people but there’s only one glass cup besides the sink. We wanted make tea but there’s no kettle, so tried to use coffee machine’s hot water but the water was full of used coffee grounds.
However, the people from reception moved so quickly for us when we explained them about the hot water after the midnight.They gave us the beautiful sweet room and prepared hot water in the bath there even. So our night turned into the great one.
Customer review rating 5.0/5
Eileen M.
Couples
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Confirmed reviews ALL
From check in to check out… I cannot say enough about the staff…quality of food…our room and the proximity to everything. We couldn’t have been more happier!
Customer review rating 5.0/5
David J.
Couples
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Confirmed reviews ALL
I really enjoyed my stay at the Mozart. Will return next year. The setting, the rooms, the atmosphere, the feel, the staff, the location. Fabulous.
Customer review rating 5.0/5
Susan J. C.
Families
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Confirmed reviews ALL
Calm oasis right in the heart of the action. Lovely staff.
Customer review rating 5.0/5
Matthew D. B.
Couples
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Confirmed reviews ALL
I’m a seasoned traveller and I can say the fresco room at The Mozart is unique. My wife and I enjoyed every aspect of our stay. The breakfast is great and doesn’t get repetitive even after 4 days.
Customer review rating 5.0/5
Diane W.
Couples
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Confirmed reviews ALL
The Mozart Prague was recommended to us by a business associate who had stayed there last year with his family. We trusted his judgement, and didn’t even look into staying anywhere else. We were delighted with the staff, our room, and being 1 block from the Charles Bridge…well, it doesn’t get any better than that.
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Frequently asked questions
The Mozart Prague is located at 34 Karoliny Svetle, 11000 Prague, Czech Republic. We are just a 1-minute walk from Charles Bridge and 50 meters from the Vltava River. Nearby transport includes the Hlavni Nadrazi railway station, accessible by an 8-minute drive or a shuttle service for an additional fee.
The Mozart Prague offers a variety of elegant accommodations including:
Superior Room - 1 King Bed
Deluxe Room With Castle View - 1 King Bed
Executive Room - 1 King Bed
Full Fresco Baroque Room - 1 King Bed
Ceiling Fresco Baroque Room - 1 King Bed
Deluxe Suite - 1 King Bed
Executive Suite With Castle View - 1 King Bed
Pachta Palace Suite With Balcony - 1 King Bed
Mozart Suite - 1 King Bed
Mucha Suite - 1 King Bed
Vltava Suite With Castle View - 1 King Bed
Casanova 2-Bedroom Suite - 1 King Bed and 2 Single Beds
Presidential Suite - 1 King Bed
The Mozart Prague provides a range of premium amenities:
Free high-speed Wi-Fi
Indoor parking near the property for an additional fee
Buffet breakfast for an additional fee
Air conditioning in most rooms
Wheelchair accessibility
Spa with infrared sauna and massages
The Mozart Prague Cafe and Bar
Concierge and porter services
Pets allowed for an additional fee
Shuttle service for an additional fee
Five meeting rooms and a wedding venue
At The Mozart Prague, you can dine at The Mozart Prague Cafe and Bar, which serves coffee, snacks, and drinks from 11:00 AM to 11:00 PM daily. We offer a breakfast buffet, room service with hot meals and cold snacks, and a children's menu. In the summer, guests can enjoy the charming atmosphere of our historic courtyards.
At The Mozart Prague, check-in is from 03:00 PM and check-out is up to 12:00 PM. For more flexibility, many hotels offer the late check-out option, allowing you to enjoy your stay longer. Indeed, members of the ALL Accor loyalty program benefit from preferential conditions and late check-out. If you are not a member, you can also request a late check-out when booking online, upon arrival or directly at the front desk the day before or the day of departure. A late departure can sometimes be offered until 1-2 PM.
Yes, The Mozart Prague regularly offers special deals and discounts, mainly accessible through our ALL Accor loyalty program. By becoming a free member, you benefit from preferential rates year-round, often 5% to 10% off. You can also take advantage of exclusive offers sometimes up to 30% or 40% off stays for certain periods. To maximize your savings, check the Deals section on all.accor.com, sign up for newsletters to receive the best offers by email, be flexible with your dates and book directly via the website or the ALL Accor app, to enjoy the best guaranteed rates and earn loyalty points.
You can cancel your reservation for The Mozart Prague using the official website all.accor.com, the mobile app or by contacting our customer service. Special cancellation terms may apply.
At The Mozart Prague, pets are allowed for an additional fee.
The Mozart Prague features five meeting rooms and a business center for your professional needs. Our largest room offers a surface of 340 square meters and can accommodate up to 250 people.
The Mozart Prague is a stunning venue for weddings and private events, featuring splendid historic courtyards and restored baroque rooms. Our largest meeting space can accommodate up to 250 guests for various celebrations.
The Mozart Prague is a wheelchair accessible hotel and offers one room specifically designed for people with reduced mobility. Our restaurant and cafe also provide accessible service to ensure a comfortable stay for all guests.
Yes, The Mozart Prague allows online booking without prepayment. Payment will be made directly at the front desk upon your arrival. To do so, select the Flexible Rate option when choosing your room.
The Mozart Prague is ideally situated for exploring the city on foot:
Vltava River - 1 minute
Charles Bridge - 3 minutes
Klementinum - 3 minutes
National Theatre - 8 minutes
Rudolfinum - 10 minutes
The Mozart Prague features a Spa and wellness area where you can enjoy massages, exclusive hairdressing services, and an infrared sauna. This oasis of tranquility is scented with lavender and tea tree to help you unwind after a long day. Additional charges apply for these services.
The Mozart Prague supports business travelers with high-speed Wi-Fi, five meeting rooms, and a self-service business center. Each room includes a business desk, and we offer a buffet breakfast for an additional fee to start your day.
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