The Mozart Prague 5 stars

Customer review rating (ALL Rating) 4.5/5 86 reviews

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The Mozart Prague - Image 1
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34 Karoliny Svetle, 11000 Prague, Czech Republic

Description

Hotel extras

  • Spectacular Prague Views

  • Historic Timeless Elegance

  • Prime Location in the Heart of Prague

  • Interconnecting Rooms

  • Dining on Two Charming Courtyards

Our accommodation(s)

Hotel location

The Mozart Prague

34 Karoliny Svetle
11000 Prague
Czech Republic

GPS:50.084788, 14.414085

Telephone
Fax +420 234 705 111

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets welcome
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

MEATEATER RESTAURANT

MeatEater Steak & Wine is a fine dining restaurant focused on meat and wine. Known for its masterful preparation and service of premium beef and pork, MeatEater brings its philosophy of focusing on simplicity, quality and uniqueness in every course.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.5/5  86 reviews

Great location, excellent customer service.

Customer review rating 5.0/5

Tim G. Couples - Confirmed reviews ALL

From the moment we arrived, the staff at the Mozart Hotel were so friendly and helpful. The hotel is beautiful and only a short walk to Charles Bridge or the old town. We loved our time here and definitely will come back.

Dear TIM G., We very much appreciate your comments regarding your stay at the The Mozart Prague. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Daniela Ruzickova, Guest Relations Manager

Great views and location

Customer review rating 5.0/5

Wendy E. Couples - Confirmed reviews ALL

The complete staff at this hotel were absolutely excellent and answered all our questions. We were upgraded to a water view and it was lovely. It was our Anniversary and they sent up a bottle of Prosecco that was a fabulous gesture. The rooms were lovely with a great mattress , quiet as can be and darkening shades. We loved our time at this hotel. Our son and his wife stayed there last year and said E. must only stay at this hotel and I agree!!

Dear Wendy E., We very much appreciate your comments regarding your stay at the The Mozart Prague. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Daniela Ruzickova, Guest Relations Manager

KÖTÜ BİR DENEYİM

Customer review rating 0.5/5

Dilara Y. Couples - Confirmed reviews ALL

Hello, I and my husband stayed 2 days in this Hotel. Second day they didn't fill the minibar. During the check out we are informed that reception will charge 500€ to us. When we asked the purpose they told us that '' this hotel is no smoking hotel, but you smoked in your room''. We said that we were not informed about this rule. Either in our room or in the hotel there is no sign about it. During the check in we were signed a paper. The reception told us it was written on the paper. They showed us the paper that we signed but it is written there in so small sizes that nobody can read it really. Also the reception wasn't kind while she was explaining, we had written this to the ALL too. The Mozart Prague's room setting and atmosphere was such an amazing place but I won't choose the hotel anymore.

Dear Dilara Y., Thank you for sharing your experience. We are genuinely sorry for any disappointment during your stay, especially regarding the communication around our non-smoking policy. Maintaining a smoke-free environment is essential to ensure comfort and enjoyment for all our guests, and I apologize if these guidelines were not made sufficiently clear at check-in. I am truly sorry for the situation that has unfolded and would appreciate the opportunity to discuss it with you directly to address any concerns. If you would kindly share a phone number where we can reach you, I will personally make sure we resolve this to your satisfaction. Thank you very much for your understanding, and I look forward to speaking with you soon. Warm regards, Daniela Ruzickova Guest Relations Manager

Wonderful stay

Customer review rating 5.0/5

Anonymous Families - Confirmed reviews ALL

Such a wonderful experience staying in historical place. Friendly and attentive staffs made my stay more special and memorable. Especially thanks to Budi and Sajeer!

all good!

Customer review rating 5.0/5

Dries Business - Confirmed reviews ALL

I like it all, and particulary the friendlyness of all people.

Dear DRIES IDA A M., We very much appreciate your comments regarding your stay at the The Mozart Prague. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Daniela Ruzickova, Guest Relations Manager

Other web-users rate our hotel

  • 376 reviews 9.7/10 Location
  • 377 reviews 7.7/10 Room
  • 432 reviews 8.7/10 Service
  • 5 reviews 5/10 WiFi
  • 163 reviews 8.2/10 Breakfast
  • 127 reviews 8.4/10 Vibe
  • 104 reviews 8.4/10 Amenities
  • 78 reviews 5.5/10 Cleanliness

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