The Mozart Prague 5 stars

Customer review rating (ALL Rating) 4.5/5 682 reviews

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The Mozart Prague - Image 1
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34 Karoliny Svetle, 11000 PRAGUE, Czech Republic

Description

Hotel extras

  • Spectacular Prague Views

  • Historic Timeless Elegance

  • Prime Location in the Heart of Prague

  • Interconnecting Rooms

  • Dining on Two Charming Courtyards

Our accommodation(s)

Hotel location

The Mozart Prague

34 Karoliny Svetle
11000 PRAGUE
Czech Republic

GPS:50.084788, 14.414085

Telephone
Fax +420 234 705 111

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets welcome
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

The Mozart Café

Stop by for a coffee in the heart of Prague, where you can relax and unwind in a warm, inviting atmosphere. Take a break from the hustle and bustle, indulge in exquisite flavors, and experience a blend of history and contemporary charm.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  682 reviews

Customer review rating 3.5/5

Lynn M. L. Couples - Confirmed reviews ALL

I expected a bigger room due to the images online. The room I thought I was staying in was not the one that I got. Since we got there , all of the email communication has been going to my husband, who had nothing to do with the reservation. Not happy about that.

Dear Ms. L., Thank you for sharing your feedback regarding your stay at The Mozart Hotel Prague. We understand your concerns regarding the email correspondence. The reservation was made under your name, with your husband’s email address provided, which is why messages were sent to him. We apologize if this caused any inconvenience. Regarding the room, you booked a Castle View room from 32 m², and the room you stayed in measured 35 m², slightly larger than the standard for this category. We hope this helps clarify the situation. We truly value your feedback and remain at your disposal to ensure that any future stay with us meets all your expectations. Kind regards, Dorine Lemasson Front Office and Quality Manager

Customer review rating 4.5/5

Remy K. Couples - Confirmed reviews ALL

Great hotel in beautiful old building. Location is great and staff was super friendly. Room was very spacious but also quite noisy.

Dear Remy, Thank you for your positive feedback regarding your stay at our hotel. We are pleased to hear that you enjoyed our beautiful building and friendly staff. We appreciate your comments about the noise levels, and we will take them into consideration for future improvements. Warm regards, Dorine Lemasson Front Office and Quality Manager

Customer review rating 5.0/5

Michael L. C. Families - Confirmed reviews ALL

Terrific time in Prague. Would stay here again for sure! Many thanks to whole team for hospitality including Allan who was incredibly friendly and helpful

Dear Michael, Thank you for your kind words regarding your recent stay with us. We are delighted to hear that you enjoyed our location, found our staff welcoming, and appreciated your lovely room. Your compliments will be shared with Allan and the entire team, who strive to provide exceptional hospitality. Warm regards, Dorine Lemasson Front Office and Quality Manager

Customer review rating 5.0/5

Bonita W. Friends - Confirmed reviews ALL

We had such a lovely stay at The Mozart Prague and honestly couldn’t have asked for more. The room was beautiful, and we really appreciated the upgrade, which made the stay feel even more special. The location was absolutely spot on too, so central and perfect for getting around and exploring Prague. We really enjoyed our time here and would happily stay again and definitely recommend.

Dear Valued Guest, Thank you very much for your kind words and for taking the time to share your experience with us. We are truly delighted to hear that you had such a lovely stay at The Mozart Prague and that you enjoyed your room and the upgrade. It is always our pleasure to make our guests’ stay feel extra special whenever possible. We are also very happy that our central location contributed to your overall experience and allowed you to explore Prague with ease. Your recommendation means a lot to us, and we would be absolutely delighted to welcome you back again in the future. Warm regards, Oksana Front Office Supervisor

Customer review rating 4.5/5

Dipali A. M. Families - Confirmed reviews ALL

staff and check was very smooth. they also upgragraded me to higher catogory.

Dear Guest, thank you for your valued feedback. We are delighted to learn that your check-in process was smooth and that our team provided attentive service. It is always a pleasure for us to offer room upgrades when possible, and we are pleased that this enhanced your stay. We would be honored to welcome you back to The Mozart Prague in the near future. Warm regards, Oksana, Front Office Supervisor

Other web-users rate our hotel

  • 688 reviews 9.7/10 Location
  • 721 reviews 7.8/10 Room
  • 844 reviews 9.1/10 Service
  • 15 reviews 4.5/10 WiFi
  • 267 reviews 8/10 Breakfast
  • 149 reviews 6.3/10 Cleanliness
  • 96 reviews 5/10 Value

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