A unique blend of stylish music and African art in Nairobi's vibrant Westlands hub, ibis Styles Nairobi Westlands offers 266 modern rooms designed for business and leisure travellers. Enjoy high-speed Wi-Fi, 5 contemporary meeting rooms including the solar-powered Green Room, vibrant dining at Utamu Restaurant, quick bites at Grab & Go, rooftop experiences at The Roof Lounge and bold grill flavours at Kilele Nyama Brasserie.
Other amenities include a fitness centre, a contemporary Casual Dining Restaurant and Coffee Shop at the ground floor, a Roof Top and Bar and newly opened Stylish Restaurant offering panoramic 360 views of the Nairobi skyline with unravelled sun downers. The Westlands shopping complex is a five minute walk from the hotel; The Westagate and Sarit Center malls have everything you would need to shop for from international stores to local stores with authentic stuff unique to Kenya.
Experience Nairobi in Style. The hotel is centrally located giving easy access to both Westlands and Central business districts as well as proximity to recreational spots such as shopping malls, National Parks, animal sanctuaries and essential amenities.
My team of Rock- Stars and I look forward to welcoming you to Magical Kenya. Safeguarding and taking care of you is the heart of what we do and who we are, our happy mood makers will make your experience worthwhile. Karibu sana.
Thomas Simonnet, Hotel Management
Hotel extras
Centrally located in Nairobi
Safe Hotels Premium Certified, international health and safety standards
Free Wi-Fi that is fast and unlimited
Our Heartist team of rockstars ready to welcome you in style
Modern, clean, comfortable and trendy spaces to sleep, dine and work at affordable prices
Our accommodation(s)
Book this hotel
Page 1 out of 4, Room 1 :
Standard room with one single bed and one double bed
, Room 2 :
Standard room with 3 single beds
Room
Standard room with one single bed and one double bed
Photo out of - Standard room with one single bed and one double bed
The room is ideal for a family of three, very stylish and with modern facilities: comfort cooling, free WiFi, hairdryer, in-room safe, 42" satellite TV, universal plug, USB charging ports, table and comfy chairs
Max. number of persons
3
Area
From
15 m²
/
161 sq ft
Bedding
Double bed(s) x1
Single bed(s) x1
Extra bed in room for child on request
Baby crib on request
Food And Beverage
Food And Beverage Facilities
Bottled water
Free in Room Mineral Water
Bathroom
Bathroom Facilities
Accessible bathroom
Bathroom doors 32 inches wide
Full-length mirror
Hair dryer in bathroom
Media And Technology
Internet Facilities
High speed internet
Phone Facilities
Direct dial telephone
Tv Facilities
Children's TV Channels
Free movies/video
Music TV channels
Satellite/cable colour TV
TV with on-screen billing info
Service And Equipment
Accessibility And Security
Audible smoke alarms in rooms
Dead bolt in rooms
Emergency info in rooms
Keycard-operated door locks
Keypad access code
Message alert
Room interior entrance only
Safe deposit box in room
Security Peephole
Self-closing rooms
Smoke alarm in room
Sprinkler in room
Comfort Features
Blackout curtain
Blackout Facilities
Double Glazing
Hair dryer
Ironing board and flat-iron
Opening windows
Electric Facilities
220/240 V AC
Converters/ Voltage adaptors
Room Services
Operator wake up call
Welcome tray
Temperature Air Control
Air Conditioning
Individual heating and air conditioning adjustment
The room has 3 single beds and is stylish with modern amenities: comfort cooling, free WiFi, hairdryer, in-room safe, 42" satellite TV, universal plug, USB charging ports, table and comfy chairs
Views:
City View
Max. number of persons
3
Area
From
17 m²
/
182 sq ft
Bedding
Single bed(s) x3
Extra bed in room for child on request
Baby crib on request
Food And Beverage
Food And Beverage Facilities
Bottled water
Free in Room Mineral Water
Bathroom
Bathroom Facilities
Accessible bathroom
Bathroom doors 32 inches wide
Full-length mirror
Hair dryer in bathroom
Media And Technology
Internet Facilities
High speed internet
Phone Facilities
Direct dial telephone
Tv Facilities
Children's TV Channels
Free movies/video
Music TV channels
Satellite/cable colour TV
TV with on-screen billing info
Service And Equipment
Accessibility And Security
Audible smoke alarms in rooms
Dead bolt in rooms
Emergency info in rooms
Keycard-operated door locks
Keypad access code
Message alert
Room interior entrance only
Safe deposit box in room
Security Peephole
Self-closing rooms
Smoke alarm in room
Sprinkler in room
Comfort Features
Blackout curtain
Blackout Facilities
Double Glazing
Hair dryer
Ironing board and flat-iron
Opening windows
Electric Facilities
220/240 V AC
Converters/ Voltage adaptors
Room Services
Operator wake up call
Welcome tray
Temperature Air Control
Air Conditioning
Individual heating and air conditioning adjustment
The room is space efficient and with a stylish design to suit every business traveller's needs: comfort cooling, free WiFi, hairdryer, in-room safe, 42" satellite TV, universal plug, USB charging ports, table and comfy chairs
Views:
City View
Max. number of persons
2
Area
From
14 m²
/
150 sq ft
Accessibility
Accessible room
Bedding
Queen size bed(s) x1
Extra bed in room for child on request
Baby crib on request
Food And Beverage
Food And Beverage Facilities
Bottled water
Free in Room Mineral Water
Bathroom
Bathroom Facilities
Accessible bathroom
Bathroom doors 32 inches wide
Full-length mirror
Hair dryer in bathroom
Media And Technology
Internet Facilities
High speed internet
Phone Facilities
Direct dial telephone
Tv Facilities
Children's TV Channels
Free movies/video
Music TV channels
Satellite/cable colour TV
TV with on-screen billing info
42'/107 cm screen
Flat screen
LED screen - Light-emitting diode screen
Service And Equipment
Accessibility And Security
Audible smoke alarms in rooms
Dead bolt in rooms
Emergency info in rooms
Keycard-operated door locks
Keypad access code
Message alert
Room interior entrance only
Safe deposit box in room
Security Peephole
Self-closing rooms
Smoke alarm in room
Sprinkler in room
Comfort Features
Blackout curtain
Blackout Facilities
Double Glazing
Hair dryer
Ironing board and flat-iron
Opening windows
Electric Facilities
220/240 V AC
Converters/ Voltage adaptors
Room Services
Operator wake up call
Welcome tray
Temperature Air Control
Air Conditioning
Individual heating and air conditioning adjustment
The room has two double beds, and has a stylish design to complement its modern features: comfort cooling, free WiFi, hairdryer, in-room safe, 42" satellite TV, universal plug, USB charging ports, table and comfy chairs
Views:
City View
Max. number of persons
2
Area
From
14 m²
/
150 sq ft
Bedding
Single bed(s) x2
Extra bed in room for child on request
Baby crib on request
Food And Beverage
Food And Beverage Facilities
Bottled water
Free in Room Mineral Water
Bathroom
Bathroom Facilities
Bathroom doors 32 inches wide
Full-length mirror
Hair dryer in bathroom
Media And Technology
Internet Facilities
High speed internet
Phone Facilities
Direct dial telephone
Tv Facilities
Children's TV Channels
Free movies/video
Music TV channels
Satellite/cable colour TV
TV with on-screen billing info
42'/107 cm screen
Flat screen
LED screen - Light-emitting diode screen
Service And Equipment
Accessibility And Security
Audible smoke alarms in rooms
Dead bolt in rooms
Emergency info in rooms
Keycard-operated door locks
Keypad access code
Message alert
Room interior entrance only
Safe deposit box in room
Security Peephole
Self-closing rooms
Smoke alarm in room
Sprinkler in room
Comfort Features
Blackout curtain
Blackout Facilities
Double Glazing
Hair dryer
Ironing board and flat-iron
Opening windows
Electric Facilities
220/240 V AC
Converters/ Voltage adaptors
Room Services
Operator wake up call
Welcome tray
Temperature Air Control
Air Conditioning
Individual heating and air conditioning adjustment
Trendy room with one double bed and one single bed
Photo out of - Trendy room with one double bed and one single bed
The room is ideal for a family of three, very stylish and with modern facilities: comfort cooling, free WiFi, hairdryer, in-room safe, 42" satellite TV, universal plug, USB charging ports, table and comfy chairs
Max. number of persons
3
Area
From
21 m²
/
226 sq ft
Bedding
Double bed(s) x1
Single bed(s) x1
Food And Beverage
Food And Beverage Facilities
Bottled water
Bathroom
Bathroom Facilities
Bathroom doors 32 inches wide
Full-length mirror
Hair dryer in bathroom
Media And Technology
Internet Facilities
High speed internet
Phone Facilities
Direct dial telephone
Tv Facilities
Children's TV Channels
Free movies/video
Music TV channels
Satellite/cable colour TV
TV with on-screen billing info
Service And Equipment
Accessibility And Security
Audible smoke alarms in rooms
Dead bolt in rooms
Emergency info in rooms
Keycard-operated door locks
Keypad access code
Message alert
Room interior entrance only
Safe deposit box in room
Security Peephole
Self-closing rooms
Smoke alarm in room
Sprinkler in room
Comfort Features
Blackout curtain
Blackout Facilities
Double Glazing
Hair dryer
Ironing board and flat-iron
Opening windows
Electric Facilities
220/240 V AC
Converters/ Voltage adaptors
Room Services
Operator wake up call
Welcome tray
Temperature Air Control
Air Conditioning
Individual heating and air conditioning adjustment
Access:
5 km / 3.11 mi1 hrs
1 min walk / 20 min drive
Shuttle
Additional charge
Shuttle on call
Page out of
PINK APPLE
Casino
Access:
1 km / 0.62 mi10 min walk / 3 min drive
Shuttle
Additional charge
Shuttle on call
NBI NATIONAL MUSEUM
Museums
Access:
1.9 km / 1.18 mi23 min walk / 10 min drive
Taxi
44.78€50USD
Shuttle
62.69€70USD
Shuttle on call
UHURU PARK
Botanical gardens
Access:
5.1 km / 3.17 mi32 min walk / 15 min drive
Shuttle
Additional charge
Shuttle on call
MASSAI MARKET
Art and Culture
Access:
5.1 km / 3.17 mi
Shuttle
Additional charge
Shuttle on call
KAREN BLIXEN
Tourist attraction
Access:
16.4 km / 10.19 mi43 min drive
Shuttle
Additional charge
Shuttle on call
NBI NATIONAL PARK
Tourist attraction
Access:
17.7 km / 11 mi50 min drive
Shuttle
Additional charge
Shuttle on call
GIRAFFE CENTER NBI
Tourist attraction
Access:
18.5 km / 11.5 mi43 min drive
Shuttle
Additional charge
Shuttle on call
ELEPHANT ORPHANAGE
Tourist attraction
Access:
19.3 km / 11.99 mi50 min drive
Shuttle
Additional charge
Shuttle on call
Page out of
Nairobi Safari Walk
Park
Giraffe Center
Park
David Sheldrick wildlife trust
Park
Nairobi National Park
Park
Karura Forest
Wood/forest
Page out of
Westgate Mall
Shopping centre/mall
Access:
1.9 km / 1.18 mi23 min walk / 10 min drive
Taxi
3.58€4USD
Shuttle
3.58€4USD
Shuttle on call
Sarit Center
Shopping centre/mall
The Mall Westlands
Shopping centre/mall
Hotel services
Check-in from
-
Check out up to
On site
Car park
Shuttle
Restaurant
Wheelchair accessible
Fitness center
Wi-Fi
Air conditioning
Breakfast
Bar
Meeting rooms
Room service
NBO
Additional charge
JOMO KENYATTA
Additional charge
Accessibility
Wheelchair accessible hotel
In hotel
Hotel informations
266 rooms
4 rooms for people with reduced mobility
5 connecting rooms
266 non-smoking rooms
11 floors
Languages spoken at the hotel
English
Reduced mobility Facilities
Elevator to all floor
Laundry / Valet Services
Dry cleaning / Ironing
Entertainment
Disco/Nightclub
Karaoke
Wi-Fi
High Speed internet
High Speed WiFi
WiFi at the hotel
High speed transmission line
WiFi in the communal areas
Additional charge
Air conditioning
Check In & Check-out facilities
Express check-in
Express check-out
Late Checkout
Currency exchange
Currency exchange
Catering
3 Restaurants
One Bar
Room service
Cold snacks
Hot meals
Breakfast
Buffet
Business
7 Meeting rooms
Business Center
Self service business center
Business center with support staff
Business center is wheelchair accessible
Family
Services for children
Children''s library
Indoor playground for children
Play area
Children''s TV Channels
Well-being
ibis Styles Power House
On site
On site
Indoor parking
Private
52 parking spaces
Parking opened 24/7
Max Limited Height: 2.5 m
/
2.5 ft
Parking for a month
Parking for a week
Services & equipment
Intercom
Stairs
Vehicles
Motorcycle places
Bus parking
Security
Well-lit parking
Parking with security service
Extinguisher
Sprinkler
CO detection in car park
Video surveillance in parking
Parking equipped with lights
Patrolled parking
Smoke extractors in car park
Accessibility
Elevators
Accessible parking
Page 1 out of 2, Restaurant 1 :
UTAMU RESTAURANT
, Restaurant 2 :
Kilele Nyama
UTAMU RESTAURANT
Photo out of - UTAMU RESTAURANT
Utamu Restaurant; located on ground floor offers a wide selection of continental cuisine. We pride ourselves in excellent customer service and freshly prepared food. The restaurant has 2 outside terraces with seating and patio heaters.
Utamu Restaurant; located on ground floor offers a wide selection of continental cuisine. We pride ourselves in excellent customer service and freshly prepared food. The restaurant has 2 outside terraces with seating and patio heaters.
Kilele Nyama
Photo out of - Kilele Nyama
Nairobi's most Stylish and trendiest Roast House serving the best cuts at affordable prices.
Nairobi's most Stylish and trendiest Roast House serving the best cuts at affordable prices.
GRAB & GO TAKE AWAY BAR
Photo out of - GRAB & GO TAKE AWAY BAR
Grab and Go Take Away Bar offers freshly baked pastries, sandwiches, salads, paninis and a wide range of drinks to dine in or take away. Tray services available to your room.
Grab and Go Take Away Bar offers freshly baked pastries, sandwiches, salads, paninis and a wide range of drinks to dine in or take away. Tray services available to your room.
The Roof
Photo out of - The Roof
A classic sports bar designed for watching the latest game and enjoying sporting events. Weekly theme nights; Ladies Night, experience live cooking of our tapas menu and music by our resident DJ. Happy hours available daily from 17:00 to 19.00 hrs.
A classic sports bar designed for watching the latest game and enjoying sporting events. Weekly theme nights; Ladies Night, experience live cooking of our tapas menu and music by our resident DJ. Happy hours available daily from 17:00 to 19.00 hrs.
Breakfast
Photo out of - Breakfast
The buffet breakfast has a variety of about 20 different items daily from pastries, dairy, salads, fruits, hot selections, cold selections, egg station, sausages, bacon and of course something like oat meal to make you feel at home.
Buffet
Opening hours
Monday
-
Tuesday
-
Wednesday
-
Thursday
-
Friday
-
Saturday
-
Sunday
-
Subsequent opening hours
Services
English
American
Continental
Hot Breakfast
Cold breakfast
Restaurant
Utamu Restaurant
The buffet breakfast has a variety of about 20 different items daily from pastries, dairy, salads, fruits, hot selections, cold selections, egg station, sausages, bacon and of course something like oat meal to make you feel at home.
Fitness center
Photo out of - Fitness center
Our power house is now fully operational characterised by state of the art equipment from Life Fitness. We have equipped the power house with an array of cardio and strength equipment to suit all your needs. The gym is located on the first floor.
ibis Styles Power House
Our power house is now fully operational characterised by state of the art equipment from Life Fitness. We have equipped the power house with an array of cardio and strength equipment to suit all your needs. The gym is located on the first floor.
Location
On site
Our power house is now fully operational characterised by state of the art equipment from Life Fitness. We have equipped the power house with an array of cardio and strength equipment to suit all your needs. The gym is located on the first floor.
Spa
Photo out of - Spa
Additional charge
Located on the 1st floor, our fitness center (powerhouse) is adequately equipped by lefties for a proper energizing workout session
Location
Near the property
5 km /
3 mi
Located on the 1st floor, our fitness center (powerhouse) is adequately equipped by lefties for a proper energizing workout session
All staff were very efficient from my initial email inquiry through to the end of our stay. There were no hiccups. It was perfect for our retreat.
Dear Keisha W.,
We very much appreciate your comments regarding your stay at the ibis Styles Nairobi Westlands.
It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.
Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.
Sincerely,
Faith Misigoh,
Front office manager.
Customer review rating 2.0/5
Ndagire B.
Friends
-
Confirmed reviews ALL
Toilets weren't cleaned properly, basically amenities missing like a small fridge or room sandals,however one receptionists was really nice and the restaurant down had amazing food
Dear Guest,
Thank you for sharing your feedback with us. We sincerely apologise that the cleanliness of the bathroom and the availability of certain in-room amenities did not meet your expectations. We take your comments seriously and will share them with our housekeeping and management teams for improvement. On a positive note, we’re delighted that you received warm service from our receptionist and enjoyed the food at our restaurant. We truly appreciate your feedback as it helps us improve, and we hope to have another opportunity to provide you with a better experience.
Kind regards,
Faith Misigoh,
Front office manager.
Customer review rating 0.5/5
Faith O.
Couples
-
Confirmed reviews ALL
Tiny room, rude staff. Faith & Mercy.
Dear Guest,
Thank you for your feedback. We sincerely apologies that your experience did not meet your expectations. We take your comments regarding room size and staff service seriously and will address them with the relevant teams. We hope to have another opportunity to provide you with a better experience.
Kind regards,
Faith Misigoh,
Front office manager.
Customer review rating 4.0/5
Ng W.
Business
-
Confirmed reviews ALL
This is my fourth time staying at Ibis Styles. One noticeable difference is the standard of the breakfast which has deterriorated a little. The placement of the bread toaster and the spreads doesn't work. There's a strong rubber smell in the gym. The windows barely open for air circulation.
Dear Guest,
Thank you for your continued support and for choosing Ibis Styles for the fourth time. We sincerely appreciate your loyalty. We’re sorry to hear that certain aspects of your experience, particularly the breakfast setup, gym odour and ventilation, did not meet your expectations. Your feedback has been shared with the relevant teams for attention and improvement. We truly value your comments and hope to make your next stay even more enjoyable.
Kind regards,
Faith Misigoh,
Front office manager.
Customer review rating 3.5/5
Ekwamu R.
Couples
-
Confirmed reviews ALL
Rooms are too small but food was great
Dear Guest,
Thank you for sharing your feedback! We’re delighted that you enjoyed our food. We appreciate your comments regarding the room size and will keep them in mind as we continue to improve our guest experience. We hope to welcome you back again soon.
kind regards,
Faith Misigoh,
Front office manager.
Dear Keisha W.,
We very much appreciate your comments regarding your stay at the ibis Styles Nairobi Westlands.
It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.
Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.
Sincerely,
Faith Misigoh,
Front office manager.
Customer review rating 2.0/5
Ndagire B.
Friends
-
Confirmed reviews ALL
Toilets weren't cleaned properly, basically amenities missing like a small fridge or room sandals,however one receptionists was really nice and the restaurant down had amazing food
Dear Guest,
Thank you for sharing your feedback with us. We sincerely apologise that the cleanliness of the bathroom and the availability of certain in-room amenities did not meet your expectations. We take your comments seriously and will share them with our housekeeping and management teams for improvement. On a positive note, we’re delighted that you received warm service from our receptionist and enjoyed the food at our restaurant. We truly appreciate your feedback as it helps us improve, and we hope to have another opportunity to provide you with a better experience.
Kind regards,
Faith Misigoh,
Front office manager.
Customer review rating 0.5/5
Faith O.
Couples
-
Confirmed reviews ALL
Tiny room, rude staff. Faith & Mercy.
Dear Guest,
Thank you for your feedback. We sincerely apologies that your experience did not meet your expectations. We take your comments regarding room size and staff service seriously and will address them with the relevant teams. We hope to have another opportunity to provide you with a better experience.
Kind regards,
Faith Misigoh,
Front office manager.
Customer review rating 4.0/5
Ng W.
Business
-
Confirmed reviews ALL
This is my fourth time staying at Ibis Styles. One noticeable difference is the standard of the breakfast which has deterriorated a little. The placement of the bread toaster and the spreads doesn't work. There's a strong rubber smell in the gym. The windows barely open for air circulation.
Dear Guest,
Thank you for your continued support and for choosing Ibis Styles for the fourth time. We sincerely appreciate your loyalty. We’re sorry to hear that certain aspects of your experience, particularly the breakfast setup, gym odour and ventilation, did not meet your expectations. Your feedback has been shared with the relevant teams for attention and improvement. We truly value your comments and hope to make your next stay even more enjoyable.
Kind regards,
Faith Misigoh,
Front office manager.
Customer review rating 3.5/5
Ekwamu R.
Couples
-
Confirmed reviews ALL
Rooms are too small but food was great
Dear Guest,
Thank you for sharing your feedback! We’re delighted that you enjoyed our food. We appreciate your comments regarding the room size and will keep them in mind as we continue to improve our guest experience. We hope to welcome you back again soon.
kind regards,
Faith Misigoh,
Front office manager.
Customer review rating 3.5/5
Dawit A.
Business
-
Confirmed reviews ALL
Overall the hotel provides a great service. Facilities are modern.
Dear Guest,
Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.
Sincerely,
Faith Misigoh,
Front office manager.
Customer review rating 5.0/5
Christopher H.
Business
-
Confirmed reviews ALL
The staff make the stay special and make you feel like a million bucks!
Dear Christopher H.,
We very much appreciate your comments regarding your stay at the ibis Styles Nairobi Westlands.
It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.
Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.
Sincerely,
Faith Misigoh,
Front office manager.
Customer review rating 5.0/5
Peris W.
Solo
-
Confirmed reviews ALL
Very
Dear Guest,
Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.
Sincerely,
Faith Misigoh,
Front Office manager.
Customer review rating 4.5/5
Samuel A.
Business
-
Confirmed reviews ALL
Was well received and checked in was quick. Front desk were friendly
Dear Guest,
Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.
Sincerely,
Faith Misigoh,
Front Office manager.
Customer review rating 3.0/5
Carol A.
Solo
-
Confirmed reviews ALL
The staff was great, but that pole in my room makes the room unusable. I had to go awkwardly around it repeatedly and it made the experience unacceptable.
Dear Carol A.,
Thank you for taking the time to tell us about your experience at the ibis Styles Nairobi Westlands. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.
At Ibis Styles, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.
We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.
Sincerely,
Faith Misigoh,
Front office manager.
Customer review rating 3.5/5
Jeannine E. M. &. K. B.
Friends
-
Confirmed reviews ALL
Very small. No place to put suitcase, no closet, no room to even walk between beds. Bathroom very small, difficult to find a place for my items. Area was sketchy. I was afraid to leave the hotel
Dear Guest,
Thank you for sharing your feedback with us. We are pleased to hear that you found our rooms clean and comfortable. However, we sincerely regret that the room size, limited storage space, and bathroom facilities did not meet your expectations. We also apologise for the concerns you experienced regarding the surrounding area and understand how important it is for our guests to feel safe and comfortable during their stay.
Your feedback is valuable to us, as it helps us identify areas where we can improve the guest experience. We appreciate you taking the time to share your concerns and hope to have the opportunity to welcome you again for a more enjoyable stay.
Kind regards,
Faith Misigoh,
Front office manager.
Customer review rating 5.0/5
Atif H.
Solo
-
Confirmed reviews ALL
The staff were all amazing from reception to room service and food area. Security was very good,the hotel has been refurbished in the food area and looks very modern and welcoming,I felt so comfortable and at home see you all soon
Dear Atif H.,
We very much appreciate your comments regarding your stay at the ibis Styles Nairobi Westlands.
It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.
Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.
Sincerely,
Faith Misigoh,
Front office manager.
Customer review rating 4.5/5
Wangui G.
Solo
-
Confirmed reviews ALL
I had a wonderful birthday staycation at Ibis Styles!
The staff were warm and welcoming, the room beautiful and airy, breakfast at Utamu Restaurant was such a treat, as were the cocktails and bitings at The Roof.
I’ll definitely be back!
Dear Wangui G.,
We very much appreciate your comments regarding your stay at the ibis Styles Nairobi Westlands.
It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.
Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.
Sincerely,
Faith Misigoh,
Front office manager.
Customer review rating 1.5/5
Brenda M. E.
Solo
-
Confirmed reviews ALL
The room was way too small. No decent sitting area beyond the bed. In my room the floors were filthy dirty, I have photos. Tge wait staff in the rooftop restaurant could not speak or understand English very well. Really bad experience.
Dear Guest,
Thank you for sharing your feedback. We are truly sorry to hear that your experience did not meet your expectations. We take your comments regarding the room size, cleanliness of the floors, and communication with our rooftop restaurant staff very seriously.
Cleanliness and guest comfort are priorities for us, and we sincerely apologize for falling short in these areas. We will address your feedback with our housekeeping and restaurant teams to ensure that the necessary improvements are made.
We regret that your stay was disappointing and appreciate you bringing these matters to our attention. We hope to have the opportunity to provide you with a much better experience in the future.
Kind regards,
Faith Misigoh,
Front office manager.
Customer review rating 1.0/5
Sami A.
Business
-
Confirmed reviews ALL
I was staying in your hotel, it was crowded and I was like a security guard for the corridor and the elevator.
I couldn’t get rest at all in your hotel.
Dear Sami A.,
Thank you for taking the time to tell us about your experience at the ibis Styles Nairobi Westlands. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.
At Ibis Styles, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.
We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.
Sincerely,
Faith Misigoh,
Front office manager.
Customer review rating 4.0/5
Salome M.
Business
-
Confirmed reviews ALL
The experience was alright, the rooms are clean, food is fresh and the staff have a great hospitality
Dear Salome M.,
We very much appreciate your comments regarding your stay at the ibis Styles Nairobi Westlands.
It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.
Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.
Sincerely,
Faith Misigoh,
Front office manager.
Customer review rating 5.0/5
Vernon N.
Business
-
Confirmed reviews ALL
I enjoyed my stay and hopelly looking forward to coming back soon. Made me feel at home with likes of Hellen Pauline, Lewis, Josphenie, Viola, Grace and David at the Roof bar and restraunt very welcoming team. The manager and mercy at reception good family.
Dear Vernon N.,
We very much appreciate your comments regarding your stay at the ibis Styles Nairobi Westlands.
It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.
Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.
Sincerely,
Faith Misigoh,
Front office manager.
Customer review rating 5.0/5
Melissa M.
Business
-
Confirmed reviews ALL
I loved the calm environment, friendly and professional staff
Dear Guest,
Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.
Sincerely,
Faith Misigoh,
Front office manager.
Customer review rating 4.5/5
Anne M.
Families
-
Confirmed reviews ALL
always a good clean room for a good price and friendly staff. we return to ibis styles westlands regularly.
Dear anne m.,
We very much appreciate your comments regarding your stay at the ibis Styles Nairobi Westlands.
It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.
Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.
Sincerely,
Faith Misigoh,
Front office manager.
Customer review rating 4.0/5
Teresa O.
Business
-
Confirmed reviews ALL
Good
Dear Teresa O.,
We very much appreciate your comments regarding your stay at the ibis Styles Nairobi Westlands.
It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.
Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.
Sincerely,
Faith Misigoh,
Front office manager.
Web-users rating
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Frequently asked questions
The ibis Styles Nairobi Westlands is located on Rhapta Road, Po Box 14746, 00800 Nairobi, Kenya. Our hotel is centrally located in the Westlands hub, just a 5 minute walk from shopping complexes and 5 km from the Nairobi railway station. We offer on-site indoor parking and a shuttle service to Jomo Kenyatta airport for an additional fee.
The ibis Styles Nairobi Westlands offers a variety of modern accommodations including:
Standard room with one single bed and one double bed
Standard room with 3 single beds
Standard room with 1 double bed
Standard room with 2 single beds
Trendy room with two single beds
Trendy room with one double bed
Trendy room with one double bed and one single bed
Trendy room with one double bed and a fully furnished living room
We provide accessible rooms and options perfectly suited for families of three.
At ibis Styles Nairobi Westlands, we offer free Wi-Fi, a Fitness center, and a buffet breakfast. Our facilities include:
Utamu Restaurant and Kilele Nyama Brasserie
The Roof Lounge and Sky Bar
Free in-house guest parking
Wheelchair accessibility and meeting rooms
Air conditioning and laundry services for an additional fee
We also feature a solar-powered Green Room for meetings and a rooftop with panoramic views.
The ibis Styles Nairobi Westlands features Utamu Restaurant serving continental cuisine and Kilele Nyama Brasserie for bold grill flavors. Guests can also enjoy quick bites at Grab & Go Take Away Bar or visit the Sky Bar for tapas and cocktails. We offer a daily buffet breakfast with 20 items and provide various dietary options including vegetarian, halal, and gluten-free menus.
At ibis Styles Nairobi Westlands, check-in is available from 02:00 PM and check-out is until 10:00 AM. For more flexibility, many hotels offer the late check-out option, allowing you to enjoy your stay longer. Indeed, members of the ALL Accor loyalty program benefit from preferential conditions and late check-out. If you are not a member, you can also request a late check-out when booking online, upon arrival or directly at the front desk the day before or the day of departure. A late departure can sometimes be offered until 1-2 PM.
Yes, ibis Styles Nairobi Westlands regularly offers special deals and discounts, mainly accessible through our ALL Accor loyalty program. By becoming a free member, you benefit from preferential rates year-round, often 5% to 10% off. You can also take advantage of exclusive offers sometimes up to 30% or 40% off stays for certain periods. To maximize your savings, check the Deals section on all.accor.com, sign up for newsletters to receive the best offers by email, be flexible with your dates and book directly via the website or the ALL Accor app, to enjoy the best guaranteed rates and earn loyalty points.
You can cancel your reservation for ibis Styles Nairobi Westlands using the official website all.accor.com, the mobile app or by contacting our customer service. Special cancellation terms may apply.
The ibis Styles Nairobi Westlands features 7 meeting rooms and a business center to accommodate your professional needs. Our largest room has a surface of 185 square meters and a maximum seating capacity of 182 guests.
The ibis Styles Nairobi Westlands offers spaces for small and intimate weddings. Our private dining area can accommodate up to 90 people for your special celebration.
The ibis Styles Nairobi Westlands is a wheelchair-accessible hotel featuring 4 rooms specifically designed for people with reduced mobility. Our facilities include accessible bathrooms with 32-inch wide doors, elevators to all floors, and accessible parking spaces.
Yes, ibis Styles Nairobi Westlands allows online booking without prepayment. Payment will be made directly at the front desk upon your arrival. To do so, select the Flexible Rate option when choosing your room.
From the ibis Styles Nairobi Westlands, you can reach several attractions on foot:
The Westlands shopping complex - 5 minutes
Pink Apple Casino - 10 minutes
Nairobi National Museum - 23 minutes
Westgate Mall - 23 minutes
The ibis Styles Nairobi Westlands features The Roof Lounge and a Sky Bar, which is a classic sports bar offering panoramic 360 views of the Nairobi skyline. The Sky Bar hosts daily happy hours from 17:00 to 19:00 and weekly theme nights with music by our resident DJ.
For business travellers, ibis Styles Nairobi Westlands provides 5 contemporary meeting rooms, a business center, and high-speed Wi-Fi throughout the property. Each room is equipped with a business desk and a safe large enough for a laptop to ensure a productive stay.
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