Mercure Hotel Stuttgart Zuffenhausen

Customer review rating (ALL Rating) 4.1/5 204 reviews

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Description

ALLSAFE approved hotel

Hotel extras

  • An ALLSAFE-certified hotel

  • The Porsche Museum & Porsche AG are only a 5-minute walk away.

  • Enjoy soccer, movies, and more: with free Sky TV channels in your room.

  • Parking garage and parking spaces in front of the hotel available for a fee.

  • Half of our rooms are equipped with air conditioners.

Our accommodation(s)

Single Bed

Standard Single Room - Economy

  • One person
  • 14 / 150 sq ft
  • Bedding 1 x Single bed(s)

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Hotel location

Mercure Hotel Stuttgart Zuffenhausen

Schuetzenbuehlstrasse 16
70435 STUTTGART
Germany

GPS:48.834766, 9.161935

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Wi-Fi
  • Breakfast
  • Bar
  • 100% Non Smoking Property
  • Room service

RELAX

Welcome to RELAX - Food, Drinks & You. It's all in the name: Sit, drink, eat and work just the way you like. After all, relaxation can yield fantastic results - inspiration for great ideas, great decisions and great conversation.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.1/5  204 reviews

TripAdvisor Rating  3.5/5  116 reviews

A little dated, but ok.

Customer review rating 3.0/5

H.f. Business - Confirmed reviews ALL

The location of the Hotel is ok. The rooms are a little dated. In my room the bath was tiny, and I really mean tiny. Overall it was ok, but if I can find anything better, I am probably not coming back.

Lieber Herr F., vielen Dank, dass Sie sich die Zeit genommen haben, uns Ihre Erfahrung mitzuteilen. Es freut uns zu hören, dass Sie die Lage unseres Hotels für Ihre Bedürfnisse geeignet ist und dass Sie es insgesamt "ok" fanden. Wir bemühen uns , Ihnen einen hervorragenden Service und Komfort in einer freundlichen Umgebung zu bieten. Wir verstehen, dass die Größe des Bades vielleicht nicht ideal war. Die Problematik des Temperaturwechsels beim Duschen haben wir an unser Technik-Team zur Behebung weitergegeben. Wir wissen Ihr konstruktives Feedback sehr zu schätzen, denn es hilft uns, unseren Service kontinuierlich zu verbessern, damit wir unseren Gästen bei jedem Besuch eine angenehme Erfahrung bieten können. Wir hoffen, dass Sie uns in Zukunft eine weitere Chance geben werden, damit wir Ihnen zeigen können, wie sehr wir uns dafür einsetzen, dass alle unsere Gäste einen angenehmen Aufenthalt haben. Mit freundlichen Grüßen, Ihr Mercure Hotel Stuttgart Zuffenhausen

A Satisfied Stay

Customer review rating 3.5/5

Sachin J. Solo - Confirmed reviews ALL

I stayed for 3 nights and it concluded without any incidents. Rooms and washrooms were big enough. Wi-fi worked great even in the lobby and smoking zone (unlike other prominent hotel chains) Bed was comfortable as well. I just have 3 regrets. a) It would have been helpful if I had a better lighting / lamp on the work desk b) Breakfast options could have been varied (But then that's just me) c) An onsite restaurant would have helped as the hotel is slightly remotely located with not so decent food & beverage options nearby.

Dear Mr. J., Thank you for taking the time to share your feedback about your recent stay at our hotel. We are glad to hear that you overall had a positive experience with us. We appreciate your comments about the size of the rooms and bathrooms, as well as the quality of the Wi-Fi. We are always looking for ways to improve our services, and we will take your feedback into consideration. We apologize that you were not satisfied with the lighting at the work desk. We will look into adding more lighting in this area. We also understand that you would have liked more breakfast options. We will pass your feedback along to our culinary team. We appreciate your suggestion about adding an onsite restaurant. We will have a closer look into our choice of food in our bar. Thank you again for your feedback. We value your opinion and we are always looking for ways to improve our services. Sincerely, Jens Wiemer GM

Guter Service

Customer review rating 4.0/5

Anonymous Business - Confirmed reviews ALL

Alles ok. flexibel

Lieber Herr Rothebacher, vielen Dank für Ihre freundlichen Worte und Ihr Feedback. Es freut uns zu hören, dass Sie sich bei uns wohlfühlen und dass wir Ihnen während Ihres Aufenthaltes Flexibilität bieten können, die Sie benötigen. Unsere Mitarbeiter sind immer für Sie da und freuen sich, dass sie Ihnen den gewünschten Service bieten können. Wir freuen uns über Ihre Bewertung, danken Ihnen, dass Sie sich für uns entschieden haben! Ihr Feedback hinsichtlich der Flaschen an der Rezeption nehmen wir gerne in unsere Planung mit auf. Mit herzlichen Grüßen, Ihr Team vom Mercure Zuffenhausen

Excellent location

Customer review rating 5.0/5

Anonymous Business - Confirmed reviews ALL

Good hospitality

Close to Porsche Museum

Customer review rating 3.5/5

Ian L. Couples - Confirmed reviews ALL

The hotel was located close to the Porsche museum but does not look like the photo on the site. The outside is very tired looking. The rooms are clean & large but also well overdue for a facelift. Early check in was not available even though we are Gold Accor members. The Bar service & food was good, the breakfast downstairs was also good.

Dear Mr. L., thank you very much for your kind evaluation of our hotel. We are pleased that you basically felt comfortable with us. As far as the exterior of our hotel is concerned, we are always working on improvements. We have just finished the renovation of our entrance staircase. We also regret that our entrance is not at ground level, but unfortunately this is due to the architecture of the house. I am very sorry that an early-check in was not available that day as requested. We try every day, as best we can, to meet all the wishes of our guests. Unfortunately, we do not always succeed. I apologize for any inconvenience this may have caused. I hope that we will be able to welcome you again soon. With best regards, Jens Wiemer General Manager

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Other web-users rate our hotel

  • 188 reviews 8.3/10 Location
  • 283 reviews 5.9/10 Room
  • 226 reviews 7.4/10 Service
  • 11 reviews 5.8/10 WiFi
  • 190 reviews 4.9/10 Comfort
  • 134 reviews 8.2/10 Breakfast
  • 111 reviews 7.1/10 Cleanliness
  • 77 reviews 5.1/10 Value

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