Customer review rating (ALL Rating) 4.3/5 122 reviews
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Mercure Hotel Stuttgart Zuffenhausen
Schuetzenbuehlstrasse 16
70435 STUTTGART
Germany
GPS:48.834766, 9.161935
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Railway station
Access: 7.5 km / 4.66 mi 15 min drive
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Zoo
Access: 5.9 km / 3.67 mi 15 min drive
Cinema district
Access: 7 km / 4.35 mi 15 min drive
Tourist attraction
Access: 9.2 km / 5.72 mi 25 min drive
Art and Culture
Access: 9.2 km / 5.72 mi 25 min drive
Tourist attraction
Access: 9.4 km / 5.84 mi 25 min drive
Museums
Access: 9.7 km / 6.03 mi 30 min drive
Casino
Access: 18 km / 11.18 mi 30 min drive
Entertainment/theatre district
Access: 18.2 km / 11.31 mi 30 min drive
Entertainment/theatre district
Access: 18.2 km / 11.31 mi 30 min drive
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Welcome to RELAX - Food, Drinks & You. It's all in the name: Sit, drink, eat and work just the way you like. After all, relaxation can yield fantastic results - inspiration for great ideas, great decisions and great conversation.
Clean & convenient
Customer review rating 5.0/5
Anna Business - Confirmed reviews ALL
Dear Guest, I would like to thank you very much for taking the time to write this positive review. We are very pleased that you enjoyed your stay with us. I am happy to pass on your praise to my team, because we are always happy when we can inspire our guests. We hope that we will be able to welcome you again soon. With best regards, Jens Wiemer General Manager
Adequate location, but a bad welcoming in the reception.
Customer review rating 2.0/5
Henrique D. Families - Confirmed reviews ALL
Dear Mr D., I would like to thank you very much for your very detailed evaluation of our house and at the same time formally apologise to you for the misconduct of our employee! I can absolutely understand your anger and disappointment and I am very sorry that you had this experience with us. Immediately after reading your report, I sought a discussion with the relevant employee. We went through all the points together and I got him once again to put himself in the role of the guest - i.e. your role. He really understood that he had behaved wrongly and asks you in this way also personally and formally for your apology. Unfortunately, I cannot undo the inconvenience that has already been caused for you, but I would like to ask you to give us another chance on your next visit to Stuttgart to show you that hospitality, cordiality and the well-being of our guests are our top priority. It is very important to me, so please let me know when you need accommodation in Stuttgart again. We will then prepare something accordingly and I would be delighted if we then met in person. As you will notice, we have already credited you with Courtesy Points as a first small compensation. Once again, I would like to apologise for any inconvenience caused to you. Yours sincerely, Jens Wiemer General Manager
Ok
Customer review rating 3.5/5
Satishkumar V. Business - Confirmed reviews ALL
Pleasant Stay
Customer review rating 4.0/5
Cherian P. Business - Confirmed reviews ALL
Dear guest, We very much appreciate your comments regarding your stay at the Mercure Hotel Stuttgart Zuffenhausen. It is always a pleasure to receive positive feedback. What concerns your remark re the laundry service, we will take your wish into account and will be looking for a laundry company which is willing to work with us for the comfort of our clients. The youtube channel is actually not blocked in our hotel. Maybe there was an issue with the country settings or other regulation. We are sorry, that you couldn't use it. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jens Wiemer General Manager
It was a good stay.
Customer review rating 4.5/5
Ayesha S. Business - Confirmed reviews ALL
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Price from, for one night for 1 person in the room category near the price, excluding additional services, excluding breakfast. It corresponds to the lowest public price including all taxes (VAT and tourist tax) for the accommodation in question, found on the website https://all.accor.com/ today, for a one-night stay within the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All reservations (abroad) are payable in the currency of the country where the hotel is located. Only the amount confirmed at the time of booking in that currency is guaranteed. We will give you an estimate of the conversion into your currency, but this is not binding. At the time of payment, your bank may charge you bank fees and/or exchange fees.
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