Mercure Hotel Stuttgart Zuffenhausen

The welcome from the staff on check in was good and the bar and catering staff were also welcoming and professional. The hotel itself is well located but for the cost is quite basic.

We only stayed 1 night and without board. The room was very comfortable, spacious, the bathroom looked new and clean. I think a double bed instead of twin beds would be a better choice in that concrete room (515) and we missed a little fridge. There was also no stress with looking for a parking space.

All was very good apart from apparent difficulties in sending the invoice. Otherwise all very good.

Very helpful service minded staff. Good breakfast, sufficient choice. Good bed, fresh linen. Parking garage with sufficient space and easy entrance. Neighborhood less inspiring Improvement point: Room 205 had a slight smell, with an open window not enough to make a big fuss out of it (when improved the score would be 9.

We had a great time. Room was clean, good service

Stayed in Mercure Stuttgart Zuffenhausen for 2 nights of business trip. This Mercure is a 3-star, albeit on the upper end of the spectrum. The location is a bit far from the city, on the outskirt of Stuttgart. But it's very close to the Porsche Museum, and it has Lidl and big Edeka nearby, hence perfectly served my need. The Lobby is a bit small, but nicely decorated and really gives warm feeling. The receptionists are friendly and communicative, with the check-in and check-out process done swiftly. The room is small but still has enough space to feel comfortable. On the plus side, it has an oversized TV with excellent placement, a big improvement over other 2 4-star hotels I stayed before coming to Stuttgart. The bathroom, especially the shower, does feel a bit cramped. But functionality wise, it is just fine, with the hot water readily available all the time with strong water pressure. Breakfast is above expectation for a 3-star hotel with plenty of seating available. The hotel also serve limited but good light option for lunch/dinner. The hotel also has parking space available for EUR 10 per day, although I personally think that they should provide it for free for hotel guests. Overall, due to the distance, it may not be my first choice when I want to explore Stuttgart as a whole, but if I need to stay in Zuffenhausen area, this hotel will be my first choice.

Yes, due to events the prices are raised, but it doesn't add up to the average room and service for this hotel

The room' bath needs renovation it was old fashined with the 80-90' years style. On the top of that the room was really cold and heating was not possible only cooling, dry and ventillation. I had to use both bed blankets...

I arrived late but was checked in efficiently and I could get a drink which was welcome. My stay was only for one night but I had no problem at all

I was expected and check in and out was easy. I received an upgrade to my room from a single to double. The room facilities all worked including the very good air conditioning. The shower was a bit small (or I am too big). Breakfast had a good choice although fake scrambled eggs are always a disappointment. The staff were all friendly.

We were given a room adjacent to a noisy construction site and we were woken up at 6 a.m. on Monday morning by the outside noise. The noise was really really bad. Nobody told us that such a thing might happen. We should not have been placed in such a room at all. The receptionist informed about it said that nobody had informed them about such a problem and that I should wait one hour and talk about it to a manager. It seemed ridiculous because even if you went outside you could hear the noise badly.

Before we left we clearly hand the do not disturb sign in our rooms and when we came back to the sign being removed and the sign was placed in our rooms. Cleaning was done while we were away. As we were not expecting any staff to enter our rooms, our items were left open and the cleaning staffs stole our money in our luggage bag while they were in. We have had good experience in other Mercure hotel past years and this was extremely disappointing as it shouldn't be happening at all. Not minding the cash missing but privacy was invaded when we clearly instructed not to.

The hotel is updating the fifth floor and they are starting at 8.00 with JACKHAMMER! It is so loud we could not sleep with ear plugs on the ground floor! Normally this sort work will start at the hotels after 10.00 at least; during morning hours usually tiles will be put or some other quiet work will be done. At this hotel they don't care at all. The girl at the reception has explained us that eight o'clock is a best time for working with jackhammer. Actually, it is everything you should know about this hotel and its management.

Rooms were warm, but fan was provided, no air conditioning. Clean , friendly. Breakfast was amazing European style.

Very satisfactory