Mercure Hotel Stuttgart Gerlingen 3.5 stars

Customer review rating (ALL Rating) 4.2/5 450 reviews

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Mercure Hotel Stuttgart Gerlingen - Image 1
Mercure Hotel Stuttgart Gerlingen - Image 2
Mercure Hotel Stuttgart Gerlingen - Image 3
Mercure Hotel Stuttgart Gerlingen - Image 4
Dieselstrasse 2, 70839 GERLINGEN, Germany

Description

ALLSAFE approved hotel

Hotel extras

  • An ALLSAFE certified hotel

  • Free shuttle service to the companies in the area.

  • Free WIFI (unlimited)

  • Free drinks in the minibar/fridge in Privilege Rooms

  • 180 parking spaces (chargeable)

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Our accommodation(s)

Hotel location

Mercure Hotel Stuttgart Gerlingen

Dieselstrasse 2
70839 GERLINGEN
Germany

GPS:48.80213, 9.07601

Telephone
Fax +49 7156 4355143

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Wi-Fi
  • Breakfast
  • Meeting rooms

VOLARE ANTIPASTERIA AND EVENTS

Volare...is a flight through Italian fine cuisine. Come and enjoy Antipasti from every region, traditional pizzas and different pasta dishes everyday. Our wine-light, yet full of character-is the perfect way to round off your culinary voyage to Italy.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  450 reviews

TripAdvisor Rating  4.0/5  413 reviews

Certificate of excellence 2022

Very well located close to offices and restaurant and public transport. The room was good and the breakfast as well.

Customer review rating 3.5/5

Peter S. Business - Confirmed reviews ALL

Not good part - the ironing room was very bad in a toilet. It is not fine if you are ironing your shirt and one of your clothes are touching the toilet floor. Which looked clear. But it is still a toilet. A separated "ironing room" would be highly appreciated.

Dear Peter S., We very much appreciate your comments regarding your stay at the Mercure Hotel Stuttgart Gerlingen. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Apologies for the inconvenience with the ironing room. On you next stay please ask and we will iron for you. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marc Eberhard

Cosy room, very tasty dishes, kind service from Hotel members.

Customer review rating 4.5/5

Anonymous Business - Confirmed reviews ALL

Only reason I put 9 is the noise I've heard in my room. It was slightly disturbing especially during a night.

Dear Attila B., We very much appreciate your comments regarding your stay at the Mercure Hotel Stuttgart Gerlingen. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marc Eberhard

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Customer review rating 4.5/5

Anonymous Families - Confirmed reviews ALL

Free parking on the street (it was a Saturday night), very tasty breakfast with enough choice and freshly prepared omlets, comfortable and clean room, all good.

Dear Thibaut H., We very much appreciate your comments regarding your stay at the Mercure Hotel Stuttgart Gerlingen. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marc Eberhard

Well staffed let down by no air conditioning in any room.

Customer review rating 1.0/5

Jeffrey R. Solo - Confirmed reviews ALL

The hotel was lovely, and the staff were very friendly and welcoming. I’m afraid that was the only nice part about my stay at the hotel. There was no air conditioning in any rooms, at this time Stuttgart is in the middle of a heat wave. Temperature over 30* plus every day, I was told I had been given an upgrade room. It was based above an open skip, so although I had to I had worries about leaving the window open day or night. I can’t understand that a hotel that is 4 star doesn’t have air conditioning units in every room. I changed my hotel after 2 days. To ibis Stuttgart city air conditioner in every room in this hotel. I believe that it’s a 2 star. I have been a member for a long time, and this was my first holiday since 2019 due to the pandemic and I had to get cancer treatment. I am a bit disappointed, although I do feel that being a member is best for me in my travels and future travels.

Dear guests, thank you for your stay at the 3-star Superior Mercure Hotel and your feedback. The lack of air conditioning is indeed a problem that we plan to address next year. However, it can be seen on our website that we do not have air conditioning. Until then, we offer our guests fans on request. You received a free upgrade from your colleagues and we waived the parking fees for you. We would be happy to welcome you back at another time, maybe next year when we have the air conditioners. All the best, Katharina Flienert - Assistent

nice location where stay at a small village (which is pretty quite) and closed to 2 big supermarkets.

Customer review rating 4.0/5

Jimmy H. Business - Confirmed reviews ALL

During my stay in my room, there was always some noise coming out from the wall, sounds like "won, won, won", guess it was coming from some huge machine. Really bothered my sleep to be honest. Moreover, twice building decoration noise in weekend. Besides that, everything was pretty well..

Dear H. k., We very much appreciate your comments regarding your stay at the Mercure Hotel Stuttgart Gerlingen. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marc Eberhard

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Other web-users rate our hotel

  • 90 reviews 8.7/10 Location
  • 250 reviews 6.2/10 Room
  • 228 reviews 8.6/10 Service
  • 7 reviews 7.7/10 WiFi
  • 155 reviews 8.8/10 Breakfast
  • 126 reviews 3.4/10 Comfort
  • 88 reviews 7.3/10 Cleanliness
  • 68 reviews 6.1/10 Food

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.