Mercure Hotel Stuttgart Gerlingen 3.5 stars

Customer review rating (ALL Rating) 4.2/5 290 reviews

Hotel extras

  • An ALLSAFE certified hotel

  • Free shuttle service to the companies in the area.

  • Free WIFI (unlimited)

  • Complimentary drinks in the mini-bar/refrigerator on arrival

  • 180 parking spaces (chargeable)

ALLSAFE approved hotel

Hotel location

Mercure Hotel Stuttgart Gerlingen

Dieselstrasse 2
70839 GERLINGEN
Germany

GPS:48.80213, 9.07601

Access and transport

Hotel services

Check-in from - Check out up to

In summary
On site
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Wi-Fi
  • Breakfast
  • Meeting rooms

VOLARE ANTIPASTERIA and EVENTS

Volare...is a flight through Italian fine cuisine. Come and enjoy Antipasti from every region, traditional pizzas and different pasta dishes everyday. Our wine-light, yet full of character-is the perfect way to round off your culinary voyage to Italy.

Our accommodation(s)

At the Hotel Stuttgart Gerlingen, you can choose from Standard, Privilege and Superior Rooms. All 95 rooms are equipped with 5.2-ft (1.6-m) wide queen-size beds and free WIFI. One child aged up to 12 years can stay free of charge in your Standard Room. A crib is available on request at no extra charge.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  290 reviews

TripAdvisor Rating  4.0/5  409 reviews

Well located, Good food, Good stay

Customer review rating 5.0/5

Maria Business - Confirmed reviews ALL

The staff is very kind and open to customers.

Dear Josan O., We very much appreciate your comments regarding your stay at the Mercure Hotel Stuttgart Gerlingen. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marc Eberhard

mediocre

Customer review rating 2.5/5

Anonymous Business - Confirmed reviews ALL

- room equipment was less than last 2 times I was here - could hear the construction noises from my room quite well - lift wasn't working

Dear Elvira A., Thank you for taking the time to tell us about your experience at the Mercure Hotel Stuttgart Gerlingen. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Marc Eberhard

Good Stay

Customer review rating 3.5/5

Dieter M. Business - Confirmed reviews ALL

convinient and pleasent as expected, but the elevator was out of order

Dear Dieter M., We very much appreciate your comments regarding your stay at the Mercure Hotel Stuttgart Gerlingen. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marc Eberhard

Terrible Stay, Great Staff

Customer review rating 0.5/5

Guest Business - Confirmed reviews ALL

I stayed in this hotel in the summer and my experience was much better then. Now the elevator was not working, we had to carry our own suitcases up and down 2-3 whole floors! There was very loud drilling that could be heard on all floors for a whole week from early morning until 6pm The heating in the room was not turned on and also not working in the middle of DECEMBER at -5C temperatures. I was sick and kept getting worse during my stay. There was no water kettle in my room to boil hot water No lotion No toothbrush or toothpaste quite literally the basics someone would expect from a hotel Extremely disappointed The one star is only because of the friendly staff

Dear Katherine M., Thank you for taking the time to tell us about your experience at the Mercure Hotel Stuttgart Gerlingen. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Marc Eberhard

Good Stay

Customer review rating 3.5/5

Anonymous Business - Confirmed reviews ALL

everything is ok except that there is no housekeeping service. even though i was there for 4 nights.

Dear Chiew Ling H., We very much appreciate your comments regarding your stay at the Mercure Hotel Stuttgart Gerlingen. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marc Eberhard

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Other web-users rate our hotel

  • 56 reviews 8.1/10 Location
  • 187 reviews 6.4/10 Room
  • 177 reviews 9/10 Service
  • 7 reviews 7.7/10 WiFi
  • 121 reviews 8.6/10 Breakfast
  • 85 reviews 3.3/10 Comfort
  • 67 reviews 5.6/10 Cleanliness
  • 24 reviews 4.2/10 Amenities

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