Mercure Hotel Hamburg Mitte 4 stars

Experience was positive, also considering the Corona situation. Hotel felt safe and measures around breakfast worked well. My only comment is the cleaning of the rooms. As such not a problem to do it every second day, but in the "second turn", the only thing that was done was changing the bed linen (which could have survived for another day), but otherwise nothing was done. No new towels, no removal of rubbish, no refill of coffee or clean cups etc. I do not know whether this was an oversight or due to the fact that I was leaving the next day.

Short 3 night stay. Second time at the hotel and very pleased with the level of service and organisation.

excellent location, very helpful staff, had already prepared a room upgrade for me so everything was ready on arrival, really enjoyed the lounge, didn't mind that it was small because it was so cosy. Had a lovely 'fruit punch' at the bar, nice conversations with an engaging barrista; (might have wanted greater choice of fresh vegetables for breakfast). and when asked for more re-fills for the espresso machine in the room they arrived within minutes! all in all, a splendid stay, and I will definitely be back, as I am often on business in this particular neighbourhood

War ok

Everything was ok!

Overall ok, however was disappointed that my Accor Gold Membership was not taken into consideration by this hotel - nobody tried to consider our room upgrade or discuss this topic The initiative of skip the cleaning and get the soft drink voucher is interesting but poorly implemented - we will not use it in the future

Honestly wonderful. I cannot fault it. Everything was clean and tidy, the staff were helpful, check in and check out was easy. Just excellent.

Sightseeingtour in Hamburg

Hotel, convenient and really easy when you have to go for meetings downtown. people welcoming you with smiles (which is great). breakfast very good. room is clean, bed very good. diner, this time I faced an issue with a too long waiting time for getting a steack just grilled, after 35 minutes, i was still waiting....so I left before. Not acceptable for such class hôtel.

I stayed 2 nights in Mercure hotel, Hamburg Mitte. The location is excellent, next to Messehallen exhibition halls and also not far from Metro stations. Area is safe and clean. Room itself was very clean and quite spacious. I liked the idea of possibility to refuse from daily cleaning (care for environment) if room is clean anyway. Only problem was that wake up call on departure morning did not work despite it was specially asked for in reception previous evening.

Excellent place to stay. Across convention centre ,train and bus stations. Good hospitality by hotel staff members. Lovely place without any disturbance. Area is very safe to stay alone or with family.

The hotel is located in a clean area close to public transportation, restaurants, the university and attractions such as Planten Un Boom en park. The staff was helpful and pleasant. The bar seemed to be open 'round the clock and the rooms are quiet and clean. It was great to have true air conditioning amidst the heat wave of 2019. Other hotels I visited claimed to have AC, when they only had heating.

Friendly staff and clean rooms - small but for me allone was big enough The style of the interior design is modern and comfortable. Good sleeping quality. Warm welcome as silver member I'll come back - next time in Hamburg

Pity I came for just one day, all was so nice, from check in to check out. Ladies at the reception very helpful and friendly, all was very nice, My key was waiting , welcome dring was ok, all was very fine

I stayed at this property for the 2019 Rotary International Convention. It was very convenient for the convention and was -- by far -- the nearest hotel to the site. That made it very convenient to go back for a nap, for a change of clothes, or to unload items purchased. The breakfast buffet was wonderful! The only downside to the hotel is that it is not in a "pretty" part of the city. The area is more industrial looking and aged. However, it felt very safe and had some very pretty parks nearby.