Customer review rating 4.5/5 2,680 reviews
ALLSAFE approved hotel
180 modern rooms
Privileged setting in the city center, within the Hamburg exhibition complex (HMC) and CCH
Relax bar with street food, beer and wine
Sternschanze district, university quarter and St. Pauli all nearby
Quiet meeting area with terrace
This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.
Our restaurant is open every day for breakfast. You can also let our kitchen team spoil you at lunchtime or in the evening for family celebrations or group events. Opening times: 06:30-10:30 am
RELAX - FOOD, DRINKS & YOU
RELAX - Food, Drinks & You. Enjoy the relaxed lounge atmosphere of our restaurant: with a 198 g Black Angus burger and chips or sweet potato fries and a 0.2-litre soft drink. Save at least 10% with our online discount.
Check-in from - Check out up to
At the 4-star Mercure Hotel Hamburg Mitte, you can choose between Standard Rooms with twin beds, a double bed or a queen size bed, Superior Rooms with a double bed or peaceful Privilege Rooms with a double bed. For guests with reduced mobility, we offer two specially adapted rooms. All 180 non-smoking rooms are air conditioned and have free WIFI and DSL. One child aged up to 12 years may stay in a parent's room free of charge.
Standard Room with queen-size bed
Superior Room with king-size bed
Standard Room with double bed
Standard Room with 2 single beds
Privilege Room with double bed, courtyard location
Number of meeting rooms: 7
Maximum size: 87 m²
Maximum capacity: 60 people
100% genuine reviews from our guestsFind out more
Well located and close to public transports
Sanjay M. Business - 18/10/2021 Confirmed reviews ALL
Friendly stuff and good connection to public transport. Comfortable bed and good service. Rooms / bathrooms were slightly old.
Dream C. Couples - 14/10/2021 Confirmed reviews ALL
The room was a typical European style room. The hotel 2 elevators for a 9 story hotel made it difficult to utilize based on the max capacity of 2 personnel, due to covid requirements?. In the morning between 07…, you would most likely wait 10 minutes for an empty elevator to arrive. Push the button, elevator arrives, but at max cap. push again, still full, etc....
Convenient location for my visit
Ben Friends - 26/09/2021 Confirmed reviews ALL
Everything was generally ok but some aspects were disappointing. First and most important: my passport fell on the floor and I discovered a piece of food and an used face mask under the bed (right on the front). Second: my safe didn’t work. Third: the bathroom light timer is a nightmare. The front desk team was were welcoming and nice and I was very happy to get a room in a higher floor as I requested on my reservation.
Mdv Couples - 10/09/2021 Confirmed reviews ALL
Comfortable and clean room, good breakfast, convenient location
Tk Couples - 30/08/2021 Confirmed reviews ALL
The location and staff was good but the facilities were not great. I know because of COVID the tea coffee was not available but at least a bottle of water should be supplied.
Our most recent 20 reviews
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