Mercure Hotel Hamburg Mitte 4 stars

Customer review rating (ALL Rating) 4.5/5 1,333 reviews

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ALLSAFE approved hotel

Hotel extras

  • 180 modern rooms

  • Privileged setting in the city center, within the Hamburg exhibition complex (HMC) and CCH

  • Relax bar with street food, beer and wine

  • Sternschanze district, university quarter and St. Pauli all nearby

  • Quiet meeting area with terrace

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Our accommodation(s)

Take advantage of our Flight + Hotel offers


Hotel location

Mercure Hotel Hamburg Mitte

Schroederstiftstr. 3

GPS:53.564471, 9.977163

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets not allowed
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property


A modern, convivial setting make our bar one of the most popular places to visit. Enjoy our selection of exclusive wines, a coffee that has been freshly prepared to barista standards or your favorite cocktail.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  1,333 reviews

TripAdvisor Rating  4.0/5  837 reviews

Good Location for the event centre

Customer review rating 3.5/5

Frank S. Friends - Confirmed reviews ALL

Good Location for the event centre, rooms are small and they dont give you much tea or coffee, but staff helpful. Shower is good and hot.

Very comfortable stay

Customer review rating 5.0/5

Np Business - Confirmed reviews ALL

Pleasant and comfortable stay with accommodating and welcoming staff making the visit all the more enjoyable.

Great leisure

Customer review rating 5.0/5

Sergei P. Solo - Confirmed reviews ALL

In simple words I got a great room with a good view, FO staff were great every single day, especially Neelam was very kind with me

Was a good location

Customer review rating 4.5/5

Liz Families - Confirmed reviews ALL

Staff were friendly and helpful Breakfast was great Only problem was no option to eat for dinner, it was raining the night we arrived and the restaurant hasn't opened since covid

Excellent hotel and great customer care

TripAdvisor rating 5.0/5

MagisterRome TripAdvisor review

I spent a short weekend break at this property, where I had reserved also a room for a relative who was travelling with me in this occasion. Everything at the hotel exceeded my expectations: My room (538) was ample, well appointed (I especially appreciated the high-quality bedding and the availability of a bathrobe) and spotlessly clean. My "Platinum" status as Accor group frequent customer was acknowledged with a kind note by the hotel manager and a small gift in the room. But what made my stay perfect was the very positive attitude of the staff. I should especially commend front desk agent Neehal (hope I got the spelling right...). Due to the closure of the Hamburg airport, my return flight was cancelled, and she really went out of her way to help me find alternative arrangements to come back home safely and without delays. Her uncommon dedication and her genuine attention to the wellbeing of the guests really touched me and will stay in my memory for a long time. . But also the other hotel staff I dealt with were friendly and helpful (some useful advice was provided by Mariia). So full marks to this excellent hotel and its wonderful staff! Shall come back.

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Other web-users rate our hotel

  • 708 reviews 8/10 Location
  • 811 reviews 7.3/10 Room
  • 764 reviews 9.3/10 Service
  • 11 reviews 6.9/10 WiFi
  • 574 reviews 8.5/10 Breakfast
  • 422 reviews 4.8/10 Comfort
  • 351 reviews 8.4/10 Cleanliness
  • 158 reviews 3.4/10 Value

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