Mercure Hotel Hamburg Mitte 4 stars

Customer review rating (ALL Rating) 4.6/5 1,222 reviews

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Mercure Hotel Hamburg Mitte - Image 1
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Schroederstiftstr. 3, 20146 HAMBURG, Germany

Description

Hotel extras

  • Prime location in the city center opposite the Hamburg Trade Fair and very close to the CCH

  • 180 non-smoking rooms - all modern and stylishly furnished with their own parking garage

  • Located near the university campus, Planten un Blomen, Sternschanze and St. Pauli

  • Meeting facilities with natural light, modern equipment and comprehensive catering service

  • Cozy bar with tasty cocktails and delicious snacks

Our accommodation(s)

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Hotel location

Mercure Hotel Hamburg Mitte

Schroederstiftstr. 3
20146 HAMBURG
Germany

GPS:53.564471, 9.977163

Telephone
Fax +49 40 450691000

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

RELAX - DRINKS & YOU

A modern ambience with a welcoming atmosphere! Enjoy exclusive wines, freshly tapped beer, barista-quality coffee or your favourite cocktail, delicious pizzas or ice-cream.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.6/5  1,222 reviews

Customer review rating 4.5/5

J. S. C. M. B. J. S. C. Business - Confirmed reviews ALL

Perfect temp room, nice comfy beds, no frills but v clean and v comfortable. Bathroom had a slight drain smell and the breakfast seemed expensive at 25 euro, however it was delicious

Dear M.. B., Thank you for your kind words! I’m thrilled to hear you enjoyed the comfort and cleanliness of our hotel. I appreciate your feedback about the bathroom and breakfast pricing; we’re always looking to improve. Hope to welcome you back soon! Saskia Hahn Front Office Manager

Customer review rating 1.5/5

Franziska Q. Business - Confirmed reviews ALL

Unfortunately my room was located close to the lift which was extremely noisy. When calling reception they didn't have any earplugs.

Dear Franziska, I'm really sorry to hear that your stay was affected by noise from the lift. We understand how important a quiet environment is for a good night's sleep. While we don’t provide earplugs, I appreciate your feedback and will share it with our team for future consideration. Saskia Hahn Front Office Manager

Customer review rating 3.5/5

Allan B. H. Couples - Confirmed reviews ALL

Juice at breakfast tasted like water with some fruit juice added, even though the said it was freshly pressed. Staff, service and room was great.

Dear Allan, Thanks for sharing your feedback! I'm glad to hear you enjoyed your stay and found our staff and service to your liking. I'm sorry to hear that the breakfast selection didn't meet your expectations. We appreciate your input and hope to see you again soon! Saskia Hahn Front Office Manager

Customer review rating 4.5/5

Kimie B. Families - Confirmed reviews ALL

This hotel has what you need, in a central place, close to the messe. Service great, clean rooms and a positive atmosphere. We appreciate the kindness to dogs and treat them as guests.

Dear Kimie, Thank you for your lovely feedback! We're thrilled to hear you enjoyed your stay and appreciated our central location, cleanliness, and dog-friendly atmosphere. It’s always our pleasure to treat every guest, furry ones included, with kindness. Best wishes, Saskia Hahn Front Office Manager

Customer review rating 4.0/5

Alan D. Business - Confirmed reviews ALL

Breakfast selection is very good (if expensive). It is a shame that the bar no longer provides light meals in the evening. The rear rooms are noticeably quieter than those facing the main road, which makes it easier to sleep, especially if you want to open the window for fresh air at night. The rooms can still be too warm - something I have pointed out to staff over the years. I did notice this year that the bathroom towels were rather thin and need to be replaced.

Dear Alan, Thank you for taking the time to share your thoughts with us! We're thrilled to hear that you enjoyed our prime location and the breakfast selection. Your feedback about the bar no longer serving light meals in the evening is appreciated; I'll be sure to pass that along to the team. I understand your concerns regarding room temperature and the bathroom towels. We're always looking for ways to improve, and your insights help us in that process. We hope to welcome you back for another stay, where we can aim for an even better experience! Warm regards, Saskia Hahn Front Office Manager

Other web-users rate our hotel

  • 638 reviews 8.3/10 Location
  • 750 reviews 7.3/10 Room
  • 755 reviews 9.2/10 Service
  • 12 reviews 5.1/10 WiFi
  • 463 reviews 8.5/10 Breakfast
  • 408 reviews 5.2/10 Comfort
  • 340 reviews 8.5/10 Cleanliness
  • 172 reviews 3.6/10 Value

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