Pullman Phu Quoc Beach Resort 5 stars

Reservation agent was unhelpful (mr Liem Vo) Dinner at mad cow could be better A simple oatmeal dish has to be requested twice at breakfast, after initial refusing of making (?) There’s one villa and it’s excluded from standard Accor plus platinum member upgrade, then why put it inside an Accor branded resort !?

Lobster wasnt fresh for dinner

On arrival we were warmly greeted by Nhu who was both informative and efficient - a credit to your team. We met the GM and F&B team shortly thereafter and had a similar experience. Breakfasts were great and set us up for each day - we chose to eat out fairly often as it was our first visit to PQ - the Pullman pool was a big draw card - unfortunately the swim up bar was hardly manned but this was understandable. We only swam once in the ocean but were greeted with sea lice so we didn't bother further. The Beach House also provided a decent place for a sundowner and early evening

I love the beach and the sunset there. Everything is perfect but the seafood should be better.

The hotel is beautiful, brand new and very into all the details. Very friendly staff and the room was super modern equipped. We loved the connected pools at the rooms.

We had a lovely holiday thanks to the dedicated, professional and friendly staff along side with their services. We have been to different resorts in Phu Quoc and Pullman is truly worth the 5-star standards. We would definitely come back and recommend to other people. I loved the little surprise gifts of every turndown service, the immediate problem solving of the HK team, the well care of the front office (Ms. Nhu), a bellman (whose name I forgot) and the food of all resort restaurants. I would love to write reviews on google/TripAdvisor. Think that would help you become more well known and reach out to more customers. We are looking forward to coming back soon. Thanks for everything you had to offer.

The resort is very nice, the staff kind and helpful, service is good and food at the restaurant delicious. The beach is very nice and well maintained, same for the swimming pool area. The only issue with it is that at 6 pm most of lights are off so you can hardly swim and there’s no beach towel available.

Everything was almost perfect. We had a wonderful holidays thanks to Pullman. Warm welcome, nice and helpful staffs, delicious meals, beautiful and peaceful beach. Our room was upgraded to cabana room, which had pool and nearby restaurant, seashore. And children enjoyed so much. We specially love the food there, so amazing!! Finally, thankful to Pullman staffs.

Our family really enjoyed 2 days here. The hotel is very well located with less than 10' from airport. Very nice long beach. I also love the water tap in the bathroom. Decoration and furniture are quite new and clean. Very good service, friendly staff. I will absolutely recommand to my friends

My sister and me had great trip in Pullman Phú Quốc. Beautiful room with private pool and jacuzzi in the bathroom. More than our expectation, the room was spacious with modern facilities. All staffs are very very friendly and helpful. Especially Ms.Mai Anh (receptionist) who supported us to get amazing jeep tour. She is very lovely. Just small thing in hotel is the breakfast not too many foods like we think, but we can understand because there weren't too many tourists during this difficult period. We were enjoying and highly recommend for the tourists who are planing to go to Phu Quoc.

We were upgraded to the family cabana, which was absolutely gorgeous! Loved the pool and surrounding area. Nightly turn down service was a great touch and we loved our surprise anniversary cake!

It’s very relaxing times with my friend. I’m really enjoy at the cabana room and Madcow restaurant.