Pullman Phu Quoc Beach Resort 5 stars

Customer review rating (ALL Rating) 4.7/5 2,263 reviews

Pullman Phu Quoc Beach Resort - Image 1
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Description

Hotel extras

  • A beach resort with accommodation ranging from upscale twin rooms and spacious family suites.

  • Signature Pullman Bed and Japanese Washlet

  • Located on Bai Truong with private white sand beach of 170m.

  • 24/7 facilities: Pullman Fit and Connectivity Lounge.

  • A complete line-up of lifestyle facilities and activities for guests at any age.

Our accommodation(s)

Hotel location

Pullman Phu Quoc Beach Resort

Group 6 Ban Quy Hamlet, Duong To Commune
PHU QUOC
Vietnam

GPS:10.120242, 103.983464

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.7/5  2,263 reviews

Customer review rating 3.5/5

David R. C. Couples - Confirmed reviews ALL

We had a relaxing, private and peaceful staying in the Cabana suite. The private pool was shaded and cool, unlike the main pool. Buffet breakfast is very good with lots of choice.The staff looked after us well including a special anniversary treat left in our room. That touch was very nice and much appreciated

Dear David R. C., Thank you very much for your kind feedback. We are delighted to hear that you enjoyed a relaxing and peaceful stay in our Cabana room, and that the private pool, breakfast selection, and our team’s hospitality, especially the anniversary surprise made your visit memorable. We also truly appreciate your thoughtful question regarding food sustainability. At Pullman Phu Quoc Beach Resort, we are committed to reducing waste as part of our sustainability efforts. Any surplus food from our buffet is carefully managed in line with strict hygiene and environmental guidelines. Organic waste is separated and collected by local partners and farms, in coordination with the Phu Quoc City People's Committee, for responsible treatment and recycling processes. At the same time, our culinary team continuously monitors consumption patterns to better balance variety and minimize excess wherever possible. Thank you again for your valuable insights and for your awareness of sustainable practices. We look forward to welcoming you back for another enjoyable stay at Pullman Phu Quoc Beach Resort in the nearest future. Warm regards, Kim Nguyen Guest Experience Officer

Customer review rating 4.5/5

Yaokun X. Couples - Confirmed reviews ALL

My name is Mr. X. Yaokun and we stayed at your Resort for 1 night during our Phu Quoc trip in early April. We was greeted by Mr. VU in a very professional way at our arrival. Your resort facility is amazing and we especially like the swimming pool experience. We had the buffet breakfast on the second day and the food was quite good. I also want to express my gratitude to your reservation team staff Mr. THEP, who was helpful and extremely polite. Thank you for your service and I look forward to seeing you again.

Customer review rating 3.5/5

Paul H. Families - Confirmed reviews ALL

Having stayed at other Pullman hotels in Asia: Phuket, DaNang, this lacked some 5 star experience. Staff English levels weren't as high and tourism is very much emergent in Phu Quoc. It was a pity development is so new as other hotels weren't completed and facilities outside of the resort were minimal. We craved local Vietnamese culture like food choice but they weren't as well represented as other Western/Korean choices. Shuttle services only took passengers half way to some stops like the night market. However, staff were very friendly and also attentive to our needs and questions. I understand that tourism is only starting in Phu Quoc and it will be interesting to see how it develops in the next 10-5 years as that will probably be the next time we would considering visiting when there are other places in Vietnam far more interesting to us.

Dear Paul H., Thank you for sharing your thoughtful feedback following your stay at Pullman Phu Quoc Beach Resort. We’re pleased to hear that you enjoyed the comfort of your room as well as our pool, beach, and the friendliness of our team. At the same time, we regret that certain aspects did not fully meet your expectations. Your comments regarding food variety, shuttle convenience, and overall experience compared to other destinations have been noted and shared with our team for review and improvement. We truly appreciate your understanding as Phu Quoc continues to develop as a destination, and your insights are very valuable in helping us enhance our offerings. We hope to have the opportunity to welcome you back in the future for an even more complete and enjoyable stay. Warm regards, Kim Nguyen Guest Experience Officer

Customer review rating 4.5/5

Hae R. K. Families - Confirmed reviews ALL

Almost everything is perfect only except the room humidity. The indoor room is very humid after taking a shower because the bathroom is not totally separated from the bedroom. It should be redesigned.

Dear Hae R. K., Thank you very much for sharing your thoughtful feedback. We’re delighted to hear that you enjoyed the swimming pool, QR ordering service, and your special welcome drinks at beach bars as our valued ALL Accor+ Gold Explorer, contributed to your overall experience. We also appreciate your comments regarding the room layout. Our design follows a more open-plan concept which aims to create a sense of space and a relaxed, contemporary atmosphere. That said, we understand that this style may not suit everyone’s preference, particularly for guests who value more separation and privacy between the bedroom and bathroom areas. We are also truly sorry to learn that the room humidity affected your comfort. Please rest assured that your comment has been shared with our relevant teams for immediate review and solutions, as we continuously work on improving in-room comfort for all our guests. We truly appreciate your kind words and constructive feedback. It would be our pleasure to welcome you back again in the future for an even more comfortable and seamless stay at Pullman Phu Quoc Beach Resort. Best regards, K. Nguyen Guest Experience Officer

Customer review rating 4.5/5

Pascal A. S. Couples - Confirmed reviews ALL

Great weekend getaway with really good cuisine and dining quality. Experienced one of the best Spa treatments and deep tissue massages ever. Didn't make use of the cocktail lounge hour as it's during sunset golden hour which we prefer spending outside. Breakfast and dinners at Madcow were fantastic. Big thanks to the whole team and definitely worth a treat.

Dear Pascal A. S., Thank you very much for sharing your thoughtful feedback and for choosing to spend your weekend getaway with us. It is our great pleasure to know that your stay as an ALL Accor+ Diamond Explorer member at Pullman Phu Quoc was exceptional in every way, from your well-equipped room, quality food offerings to overall dining experience at Mad Cow. It is also truly rewarding to know that your spa experience and deep tissue massage were among the best you have had. At the same time, we sincerely appreciate your understanding regarding the early check-in experience. While we always do our best to accommodate arrival requests, availability during peak periods can sometimes be limited, and we are grateful for your patience on arrival. Your feedback is very valuable and will be reviewed with the team for continuous improvement. We also appreciate your kind recognition of our entire team and your continued trust in Accor. We look forward to welcoming you back to Pullman Phu Quoc for another memorable and relaxing stay. Warm regards, Kim Nguyen Guest Experience Officer

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