Hotels combining lifestyle and design, for business and leisure
Trotting the world or hopping from the mainland. Revving up or winding down. Solo, as a couple, or with friends and family. Global nomads seek destinations that are as distinctive and open-minded as they are. That's why they're drawn to Pullman Phu Quoc Beach Resort. This flagship resort by Pullman, located on the island's southwest coast just 10 minutes from the airport, is tailor-made for those in search of serious play and a playful place to work.
Pullman's flagship hotel in Vietnam, this beachfront resort on Phu Quoc offers 331 sophisticated rooms, suites, cabanas and a villa, ideal for business travellers, couples, and families with children. The concierge and tour desk at Pullman Phu Quoc Beach Resort are eager to show global travellers all the exciting sights and destinations that Vietnam's paradise island has to offer.
Phu Quoc is fast becoming an unrivaled destination in Southeast Asia. For starters, anyone of any nationality can visit visa-free. Discover beaches, a UNESCO-designated national park, the lively downtown, artisanal products, and much more.
Along the southwestern coastline of Phu Quoc Island, Pullman has created a sophisticated playground for a new generation of global travelers. Your next adventure awaits at Pullman Phu Quoc Beach Resort.
Frank WEISS, Hotel Management
This hotel is HAOKE certified - it has the necessary amenities to meet the needs and expectations of Chinese guests.
Hotel extras
A beach resort with accommodation ranging from upscale twin rooms and spacious family suites.
Signature Pullman Bed and Japanese Washlet
Located on Bai Truong with private white sand beach of 170m.
24/7 facilities: Pullman Fit and Connectivity Lounge.
A complete line-up of lifestyle facilities and activities for guests at any age.
Our accommodation(s)
Book this hotel
Page 1 out of 4, Room 1 :
SUPERIOR ROOM, 2 Zip-Beds, Balcony
, Room 2 :
SUPERIOR ROOM, 2 Single Size Beds, Balcony
Room
SUPERIOR ROOM, 2 Zip-Beds, Balcony
Photo out of - SUPERIOR ROOM, 2 Zip-Beds, Balcony
45 m² Garden view, 2 zipped beds (2.4m X 2m) sharing a large headboard, rain shower, coffee facilities, 55'' IPTV, minibar, Wi-Fi, nightlight system, private balcony. Max 2 adults and 2 children sharing existing bedding.
POOL VILLA, Executive Privilege Pass, 2 Bedrooms, Ocean View, Private Pool
Photo out of - POOL VILLA, Executive Privilege Pass, 2 Bedrooms, Ocean View, Private Pool
165 m² 3-unit villa with living-dining-kitchen and 2 bedrooms, private 300 m² pool, Executive Privilege Pass, in-room Jaccuzzi, espresso machine, 65'' IPTV. Max 4 adults + 4 children sharing existing bedding.
Page 1 out of 2, Restaurant 1 :
SALT 'n' PEPPER
, Restaurant 2 :
MAD COW WINE & GRILL
SALT 'n' PEPPER
Photo out of - SALT 'n' PEPPER
Discover the extravagant buffets, exquisite à la carte menus and private dining room at Salt 'n' Pepper, our all-day dining restaurant named after the spice blend found on practically every kitchen and table in Phu Quoc.
Cooking style
International
Capacity
250
Accessibility
Accessible service
Group 6 Ban Quy Hamlet, Duong To Commune, 0 Phu Quoc, Vietnam
Discover the extravagant buffets, exquisite à la carte menus and private dining room at Salt 'n' Pepper, our all-day dining restaurant named after the spice blend found on practically every kitchen and table in Phu Quoc.
MAD COW WINE & GRILL
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Other informations
Services
Air conditioning
Wheelchair access
Free Wireless internet (WiFi)
Booster Seats available (for Baby)
Non Smoking Area
Reservation recommended
Rooftop
Terrace
Exceptional View
Payment
Cash
Credit card
Other
Credit cards
American Express
Mastercard
China UnionPay
Diners Club
JCB
Visa
Wine and other drinks information
Apéritif
Cocktail
Wine by the glass available
Soft drinks
Voss Sparkling
The finest steakhouse on Phu Quoc Island, Mad Cow Wine & Grill serves succulent meats and madly priced wines in a casual, comfortable rooftop setting.
SEA STARS
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Other informations
Services
Free Wireless internet (WiFi)
Booster Seats available (for Baby)
Reservation recommended
Terrace
Exceptional View
Thematic parties and animation
Musical Entertainment
Musical Atmosphère
Payment
Cash
Credit card
Other
Credit cards
American Express
Mastercard
China UnionPay
Diners Club
JCB
Visa
Wine and other drinks information
Apéritif
Cocktail
Wine by the glass available
Soft drinks
Voss Sparkling
Accommodate food
Brunch
Children menu
Light menu
Gluten-free menu
Vegetarian menu
Located under the night sky, Sea Stars is the resort's al fresco Vietnamese seafood grill. The interactive meal begins when you take your pick of the catches of the day - the chef then prepares it to your specification at the open kitchen.
Page out of
BEACH HOUSE
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Other informations
Services
Free Wireless internet (WiFi)
Wheelchair access
Smoking Area
Musical Entertainment
Terrace
Payment
Cash
Credit card
Contactless
Other
Credit cards
American Express
Mastercard
China UnionPay
Diners Club
JCB
Visa
Wine and other drinks information
Apéritif
Cocktail
Wine by the glass available
Soft drinks
Voss Sparkling
Snacks facilities
Cold snacks
Hot snacks
This casual beach club & bar with swimming pool exudes a free-spirited vibe from early until night. Enjoy the lively vibe, DJ music, specially priced drinks, swimming pool and Asian tapas at the Beach House, a beach bar on the west side of Phu Quoc.
LIGHTHOUSE BAR
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Other informations
Services
Air conditioning
Free Wireless internet (WiFi)
Wheelchair access
Smoking Area
Musical Entertainment
Payment
Cash
Credit card
Credit cards
American Express
Mastercard
China UnionPay
Diners Club
JCB
Visa
Wine and other drinks information
Apéritif
Cocktail
Wine by the glass available
Soft drinks
Voss Sparkling
Snacks facilities
Cold snacks
Hot snacks
The only bar on Long Beach set in the centre of The Junction lobby area, is open till midnight to offer anytime hot drinks, creative cocktails and light bites.
COCONUTZ
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Other informations
Services
Free Wireless internet (WiFi)
Smoking Area
Musical Entertainment
Terrace
Payment
Cash
Credit card
Contactless
Other
Credit cards
American Express
Mastercard
China UnionPay
Diners Club
JCB
Visa
Wine and other drinks information
Apéritif
Cocktail
Wine by the glass available
Soft drinks
Voss Sparkling
Snacks facilities
Cold snacks
Hot snacks
Swim up or walk up, Coconutz is all about delicious fun and family-friendly treats. Natural sodas, local craft beers and ice cream creations are some of the featured menu items at this inviting pool bar.
Breakfast
English
American
Continental
Hot Breakfast
Cold breakfast
Restaurant
SALT 'N' PEPPER
Pool
Photo out of - Pool
A cool place to meet, connect and play. Enticing and carefree. The enormous free-form pool, lined with comfortable sunloungers and shaded by palm trees, is a favourite destination at Pullman Phu Quoc Beach Resort.
Freshwater Swimming Pool
Location
On site
Pool features
Outdoor pool
Overflowing pool
Chlorure treatment
At your disposal
Swimming ring
Children Pool
Shower
Access & Security
Infirmary
Staff trained in first aid
Dimension
Pool Depth Min:
0.2 m /
0.65 ft
Pool Depth Max:
1.4 m /
4.6 ft
A cool place to meet, connect and play. Enticing and carefree. The enormous free-form pool, lined with comfortable sunloungers and shaded by palm trees, is a favourite destination at Pullman Phu Quoc Beach Resort.
Fitness center
Photo out of - Fitness center
Never closed, always open-minded. This extensive fitness zone features the latest equipment for building and toning all your muscles, including the one that beats in rhythm with your workout.
Pullman FIT
Never closed, always open-minded. This extensive fitness zone features the latest equipment for building and toning all your muscles, including the one that beats in rhythm with your workout.
Location
On site
Fitness equipment
Free weights
Lessons available
Rowing machine
Exercise Bike
Treadmill
Strength equipment
Fitness machines
Core/stability training equipment
Cardiovascular equipment
TV in the room
Towels available
Wellness services and equipments
Jacuzzi/Whirlpool bathAdditional charge
Sauna roomAdditional charge
Spa bathAdditional charge
Area lounge
Rest room
Sales of cosmetics
Personal lessons and special care
Stretching
Yoga
MassageAdditional charge
Foot reflexologyAdditional charge
Hair careAdditional charge
Fitness coach
Never closed, always open-minded. This extensive fitness zone features the latest equipment for building and toning all your muscles, including the one that beats in rhythm with your workout.
Spa
Non contractual photo
Click to copy the email address
Other informations
Services
Spa Treatment
At your disposal
Towels available
Bathrobe available
Slippers
Access & security
Wheelchair access
The pampering begins as soon as you walk through the doors. After checking in, you receive a healthy beverage, followed by a foot ritual with salts and fresh herbs. Then enter into the heart of the bamboo-lined sanctuary for even more bliss.
Creative, open-minded, vibrant. Ceremonies and receptions here are as distinctive as each couple. Weddings by Pullman, because not everyone has a fairy godmother.
Will definitely come back again with longer stay the next round.
Dear Joseph C. V. L.,
Thank you for your wonderful feedback! We are delighted to hear that you had a comfortable and enjoyable stay and were pleased with the food quality and service provided by our team. It is truly rewarding to know that you are looking forward to returning for a longer stay next time. Your kind words mean a lot to us and motivate our team to continue delivering memorable experiences. We look forward to welcoming you back for another wonderful stay!
Warm regards,
Thanh Tu
Guest Experience Officer
Customer review rating 3.5/5
Anton R.
Couples
-
Confirmed reviews ALL
The hotel was well run and staff very friendly, only concern was the lack of entertainment at night. Other hotels have a singer or singers in the area around the pool or beach to entertain families, couples even singles. People being entertained generally stay at the hotel otherwise they go elsewhere. Shows like traditional dancing or fire shows goes very well with people.
Dear Anton R.,
Thank you for taking the time to share your feedback with us. We are delighted to hear that you found the hotel well managed and our team friendly and welcoming. Your kind words are truly appreciated.
We also value your suggestions regarding evening entertainment. We understand how live music and cultural performances, such as traditional dancing or fire shows, can create a lively atmosphere and offer guests more opportunities to enjoy their evenings within the resort. Your ideas are appreciated and will be shared with our management team for consideration as we continue to explore ways to enhance our guest experience.
At the same time, we are sorry that the air-conditioning did not provide the level of comfort you expected. A comfortably cool room is an important part of a relaxing stay, and we regret that this affected your experience. Your feedback has been shared with our Engineering team for immediate review and follow-ups.
Thank you once again for your valuable comments. We hope to have the pleasure of welcoming you back to Pullman Phu Quoc Beach Resort for an even more enjoyable stay.
Warm regards,
Kim Nguyen
Guest Experience Supervisor
Customer review rating 5.0/5
Hanyoung Y.
Couples
-
Confirmed reviews ALL
Good
Dear Hanyoung Y.,
Thank you for your kind feedback! We are delighted to know that you had a good experience at Pullman Phu Quoc Beach Resort. Your support means a lot to us, and we look forward to welcoming you back for another enjoyable stay.
Warm regards,
Thanh Tu
Guest Experience Officer
Customer review rating 5.0/5
Sajini D. P. S.
Families
-
Confirmed reviews ALL
We had a wonderful stay at Pullman Phu Quoc on the first day of our holiday 26th Oct 2026. We stayed at three hotels during our trip, and Pullman was our favorite. It felt special from the moment we arrived.
The introductory buggy tour was a lovely touch, helping us get familiar with the hotel and its facilities—something we didn’t experience at the other hotels.
A special thank you to Thanh at the front office, who won our hearts from the very beginning. His welcoming attitude and excellent English made communication easy, which we truly appreciated, as language was sometimes a challenge during our travels in Vietnam.
The beautifully designed swimming pool was a hidden gem. Travelling with a baby, we also really appreciated how easy it was to get around the grounds with a pram.
The food was delicious, although we would have appreciated more variety in the buffet, and we felt it was a little expensive.
Overall, it was an amazing stay, and we would definitely book again on our next visit to Phu Quoc!
Dear Sajini D. P. S.,
Thank you so much for sharing your wonderful and detailed feedback about your stay! We are truly delighted to know that you enjoyed our welcoming service, thoughtfully designed facilities, introductory buggy tour, and beautiful swimming pool.
A special thank you for recognizing Thanh. We are thrilled to hear that his warm welcome, professionalism, and excellent communication made such a positive impression from the moment you arrived. We will certainly share your lovely compliments with him.
We also appreciate your feedback regarding the buffet variety and pricing. Your comments are valuable to us and will be shared with the relevant team as we continuously strive to improve our guest experience.
It was our pleasure to welcome you and your family, and we hope you created many beautiful memories with us. We look forward to welcoming you back to Pullman Phu Quoc Beach Resort on your next visit to the island!
Warm regards,
Thanh Tu
Guest Experience Officer
Customer review rating 4.0/5
Trevor W. H.
Couples
-
Confirmed reviews ALL
Excellent hotel. Service in pool and beach bars could be improved. Lighthouse bar exceptionally good and need to mention Ngoc in particular, who managed to went above and beyond in serving and giving appropriate time to customers where possible.
Rooms very nice and clean.
Dear Trevor W. H.,
Thank you for sharing your feedback and for your kind words about your stay at Pullman Phu Quoc Beach Resort. It is our great pleasure to know that your stay as an ALL Accor+ Explorer Gold member at Pullman Phu Quoc was exceptional in every way, from our comfortable room to
We also appreciate your honest feedback regarding the service at our pool and beach bars, which will be shared with the respective teams as we continue working to improve our guest experience.
A special thank you for recognising Ngoc at Lighthouse Bar for his attentive service, genuine care, and willingness to go the extra mile made such a positive impression.
Thank you once again for choosing to stay with us. We look forward to welcoming you back for another memorable experience.
Warm regards,
Kim Nguyen
Guest Experience Supervisor
Dear Joseph C. V. L.,
Thank you for your wonderful feedback! We are delighted to hear that you had a comfortable and enjoyable stay and were pleased with the food quality and service provided by our team. It is truly rewarding to know that you are looking forward to returning for a longer stay next time. Your kind words mean a lot to us and motivate our team to continue delivering memorable experiences. We look forward to welcoming you back for another wonderful stay!
Warm regards,
Thanh Tu
Guest Experience Officer
Customer review rating 3.5/5
Anton R.
Couples
-
Confirmed reviews ALL
The hotel was well run and staff very friendly, only concern was the lack of entertainment at night. Other hotels have a singer or singers in the area around the pool or beach to entertain families, couples even singles. People being entertained generally stay at the hotel otherwise they go elsewhere. Shows like traditional dancing or fire shows goes very well with people.
Dear Anton R.,
Thank you for taking the time to share your feedback with us. We are delighted to hear that you found the hotel well managed and our team friendly and welcoming. Your kind words are truly appreciated.
We also value your suggestions regarding evening entertainment. We understand how live music and cultural performances, such as traditional dancing or fire shows, can create a lively atmosphere and offer guests more opportunities to enjoy their evenings within the resort. Your ideas are appreciated and will be shared with our management team for consideration as we continue to explore ways to enhance our guest experience.
At the same time, we are sorry that the air-conditioning did not provide the level of comfort you expected. A comfortably cool room is an important part of a relaxing stay, and we regret that this affected your experience. Your feedback has been shared with our Engineering team for immediate review and follow-ups.
Thank you once again for your valuable comments. We hope to have the pleasure of welcoming you back to Pullman Phu Quoc Beach Resort for an even more enjoyable stay.
Warm regards,
Kim Nguyen
Guest Experience Supervisor
Customer review rating 5.0/5
Hanyoung Y.
Couples
-
Confirmed reviews ALL
Good
Dear Hanyoung Y.,
Thank you for your kind feedback! We are delighted to know that you had a good experience at Pullman Phu Quoc Beach Resort. Your support means a lot to us, and we look forward to welcoming you back for another enjoyable stay.
Warm regards,
Thanh Tu
Guest Experience Officer
Customer review rating 5.0/5
Sajini D. P. S.
Families
-
Confirmed reviews ALL
We had a wonderful stay at Pullman Phu Quoc on the first day of our holiday 26th Oct 2026. We stayed at three hotels during our trip, and Pullman was our favorite. It felt special from the moment we arrived.
The introductory buggy tour was a lovely touch, helping us get familiar with the hotel and its facilities—something we didn’t experience at the other hotels.
A special thank you to Thanh at the front office, who won our hearts from the very beginning. His welcoming attitude and excellent English made communication easy, which we truly appreciated, as language was sometimes a challenge during our travels in Vietnam.
The beautifully designed swimming pool was a hidden gem. Travelling with a baby, we also really appreciated how easy it was to get around the grounds with a pram.
The food was delicious, although we would have appreciated more variety in the buffet, and we felt it was a little expensive.
Overall, it was an amazing stay, and we would definitely book again on our next visit to Phu Quoc!
Dear Sajini D. P. S.,
Thank you so much for sharing your wonderful and detailed feedback about your stay! We are truly delighted to know that you enjoyed our welcoming service, thoughtfully designed facilities, introductory buggy tour, and beautiful swimming pool.
A special thank you for recognizing Thanh. We are thrilled to hear that his warm welcome, professionalism, and excellent communication made such a positive impression from the moment you arrived. We will certainly share your lovely compliments with him.
We also appreciate your feedback regarding the buffet variety and pricing. Your comments are valuable to us and will be shared with the relevant team as we continuously strive to improve our guest experience.
It was our pleasure to welcome you and your family, and we hope you created many beautiful memories with us. We look forward to welcoming you back to Pullman Phu Quoc Beach Resort on your next visit to the island!
Warm regards,
Thanh Tu
Guest Experience Officer
Customer review rating 4.0/5
Trevor W. H.
Couples
-
Confirmed reviews ALL
Excellent hotel. Service in pool and beach bars could be improved. Lighthouse bar exceptionally good and need to mention Ngoc in particular, who managed to went above and beyond in serving and giving appropriate time to customers where possible.
Rooms very nice and clean.
Dear Trevor W. H.,
Thank you for sharing your feedback and for your kind words about your stay at Pullman Phu Quoc Beach Resort. It is our great pleasure to know that your stay as an ALL Accor+ Explorer Gold member at Pullman Phu Quoc was exceptional in every way, from our comfortable room to
We also appreciate your honest feedback regarding the service at our pool and beach bars, which will be shared with the respective teams as we continue working to improve our guest experience.
A special thank you for recognising Ngoc at Lighthouse Bar for his attentive service, genuine care, and willingness to go the extra mile made such a positive impression.
Thank you once again for choosing to stay with us. We look forward to welcoming you back for another memorable experience.
Warm regards,
Kim Nguyen
Guest Experience Supervisor
Customer review rating 5.0/5
Sanjay G. S.
Families
-
Confirmed reviews ALL
Very Welcoming Nice staff
Dear Sanjay G. S.,
It was a pleasure to read your lovely review. We are truly delighted to hear that your experience as an ALL Accor+ Explorer Platinum member at Pullman Phu Quoc exceeded your expectations, and felt well cared for by our team at Pullman Phu Quoc Beach Resort. Your feedback encourages us to keep delivering heartfelt service. We look forward to welcoming you back for another relaxing stay.
Best regards,
Kim Nguyen
Guest Experience Supervisor
Customer review rating 5.0/5
Yee B. T.
Couples
-
Confirmed reviews ALL
Overall experience is exceptional wonderful. We have a great time celebrating my wife birthday. Great location, great food, great service, fantastic decor and room.
Dear Yee B. T.,
Thank you for sharing such wonderful feedback with us. We’re absolutely delighted to hear that you had an exceptional stay and, most importantly, a lovely time celebrating your wife’s birthday at Pullman Phu Quoc Beach Resort.
It’s great to know that you enjoyed our location, dining, service, and the beautiful design of our resort and rooms. We hope the celebration was filled with special moments and lovely memories to cherish.
Your kind words mean a lot to our team, and we’re truly grateful to have been part of such a special occasion. We look forward to welcoming you both back for another memorable getaway, hopefully to celebrate many more wonderful moments together.
Warm regards,
Kim Nguyen
Guest Experience Supervisor
Customer review rating 4.5/5
Jing L. H.
Couples
-
Confirmed reviews ALL
Everything is wonderful but the bathroom has a little bit issues (The bathroom door can't be closed properly and water leaks out.）
Dear Jing L. H.,
Thank you for sharing your feedback with us! We are delighted to know that you had a wonderful stay at Pullman Phu Quoc Beach Resort.
However, we sincerely apologize for the inconvenience caused by the bathroom door not closing properly and the water leakage. Please rest assured that your comments have been shared with our Engineering and Housekeeping teams for inspection and necessary improvements. Your feedback is very important to us as we continuously strive to enhance our facilities and guest experience.
We hope to have the pleasure of welcoming you back for an even more comfortable and seamless stay in the future!
Warm regards,
Thanh Tu
Guest Experience Officer
Customer review rating 5.0/5
Josie L.
Couples
-
Confirmed reviews ALL
It had everything and more than expected
Dear Josie L.,
Thank you so much for your fantastic feedback! We are thrilled to hear that your stay at Pullman Phu Quoc Beach Resort exceeded your expectations. Your kind words mean a lot to our entire team and inspire us to continue delivering exceptional experiences. We look forward to welcoming you back for another wonderful getaway in Phu Quoc!
Warm regards,
Thanh Tu
Guest Experience Officer
Customer review rating 5.0/5
Arminder S.
Couples
-
Confirmed reviews ALL
It was a time worth remembering.
What an amazing luxurious stay
Dear Arminder S.,
Thank you so much for your wonderful feedback! We are truly delighted to know that you had such an amazing stay with us, creating beautiful memories to cherish. Your kind words mean a great deal to our entire team and inspire us to continue delivering exceptional hospitality and unforgettable experiences. Thank you for choosing Pullman Phu Quoc Beach Resort. We look forward to welcoming you back for many more memorable moments in the future!
Warm regards,
Thanh Tu
Guest Experience Officer
Customer review rating 4.5/5
Gavin J. C.
Couples
-
Confirmed reviews ALL
Great staff and nice facilities
Dear Gavin J. C.,
Thank you for sharing your feedback. We are delighted to hear that you enjoyed our facilities and appreciated the service provided by our team.
However, we sincerely apologize for the delay in arranging your beds as requested. We understand that this caused inconvenience during your stay, and we regret that the request was not completed in a timely manner. Your feedback is valuable and will be shared with the relevant team to help us improve our service.
We hope to have the opportunity to welcome you back and provide you with a smoother and more comfortable experience.
Warm regards,
Thanh Tu
Guest Experience Officer
Customer review rating 4.0/5
N. T. N. P.
Solo
-
Confirmed reviews ALL
First time staying with Pullman Phu Quoc but definitely will be back. Service was top notch from club, front desk to info desk to beach side to restaurant (unfortunately except for bar team as 4 people standing inside bar giving no attention to guests). Kudos to Le, Nhung, Khoa, Trang and Viet Nam for making my stay incredible.
Customer review rating 4.5/5
Richard G. L.
Couples
-
Confirmed reviews ALL
Everything was nice: friendly helpful staff, the seaview from the room, comfortable room, pool and beach not too busy, excellent breakfast buffet, great spa, well-equipped gym (but aircon could be cooler)
Dear Richard G. L.,
Thank you for sharing your detailed feedback with us! We are delighted to hear that you enjoyed the sea view and our facilities.
We also appreciate your feedback regarding the Wi-Fi speed and gym air conditioning. Your comments are very valuable and will be shared with the relevant teams for further improvement.
We look forward to welcoming you back to Pullman Phu Quoc Beach Resort for an even better experience!
Warm regards,
Thanh Tu
Guest Experience Officer
Customer review rating 5.0/5
Matthew J. H.
Couples
-
Confirmed reviews ALL
Stayed in the suite, the room was amazing and came with lots of perks. The staff were excellent, couldn't rave enough about our stay at the Pullman.
Dear Matthew J. H.,
Thank you for your wonderful feedback. We feel honoured to learn that your experience as an ALL Accor+ Explorer Platinum member at Pullman Phu Quoc Beach Resort exceeded your expectations. It’s lovely to hear that you enjoyed the suite, its thoughtful benefits, and the excellent service provided by our team throughout your stay.
Your kind words mean a great deal to us, and we’re especially pleased to know that your time with us left such a positive impression.
Thank you once again for your continued trust and for choosing Pullman Phu Quoc Beach Resort. We look forward to welcoming you back for another exceptional stay, with more wonderful moments to enjoy.
Warm regards,
Kim Nguyen
Guest Experience Supervisor
Customer review rating 5.0/5
Christopher J. M.
Families
-
Confirmed reviews ALL
The staff are to be congratulated on their friendliness and professionalism. The drivers remembered which room we were from, the staff at the Beach House greeted us daily like old friends and loved the children, the staff at the Salt and Pepper and at the Mad Cow were so wonderful. The free flow at the Lighthouse Bar were very accommodating. The spa was beautiful. The housekeeping always kept our room beautifully.
Dear Christopher J. M.,
Thank you so much for sharing such a wonderful review! We are truly delighted to know that you had an extremely comfortable and welcoming stay with us. It is heartwarming to hear that our team members made you and your family feel so well cared for. We are especially happy that our team could help make your daughter's 40th birthday celebration memorable with the special birthday banner and cake. Thank you for choosing to stay with us and for allowing us to be part of such a special family occasion. We look forward to welcoming you and your family back for many more wonderful memories!
Best regards,
Thanh Tu
Guest Experience Officer
Customer review rating 5.0/5
Joungje K.
Solo
-
Confirmed reviews ALL
i went to there every year.
Dear Joungje K.,
Thank you for your loyalty and for choosing to stay with us every year. We truly appreciate your continued support. We apologize that the connection speed did not meet your expectations. Your feedback is valuable to us, and we will work on improving our internet speed to provide a better experience during your future stays. We look forward to welcoming you back again soon!
Best regards,
Thanh Tu
Guest Experience Officer
Customer review rating 4.0/5
Jayeon R.
Families
-
Confirmed reviews ALL
I was disappointed with the lack of follow-through on guest requests and the apparent lack of communication between staff.
I reported that the hand soap dispenser in my room was not working on both the first and second days of my stay, but it remained unfixed when I checked out. Staff should communicate these issues clearly and take responsibility for ensuring they are resolved.
I also requested a buggy at reception and was told to sit on the sofa and wait for someone to assist me. However, the receptionist apparently did not pass my request on to the buggy attendant. I waited for about five minutes, and even after the attendant returned and was standing nearby, no one approached me. I eventually had to go directly to the attendant and ask for a ride, which was only then arranged. Whether this was due to poor communication or a lack of initiative, it was disappointing.
I would also encourage Pullman management to review the standard of room cleaning. Although the room looked generally tidy, some areas appeared to have a buildup of dirt or grime that needed more thorough cleaning.
These issues have made me hesitant to return.
Customer review rating 4.5/5
Drew A. H.
Families
-
Confirmed reviews ALL
We had a great experience for our stay at the Pullman Phu Quoc Beach Resort. We booked a family suite which was so spacious for a family of four - parents had their own area, kids had a bedroom plus we had a lounge room as well.
Service from the whole team was five star - the Lounge team are so welcoming, super friendly - the welcoming drinks and nibbles were great on arrival, cool towels and valet service to our rooms. Special mention to Trang for taking extra special care of our family.
We loved the proximity to the main pool from our suite, each morning was a swim then buffet breakfast which catered for everyone - it is a wonderful dining experience - the team's at breakfast were super friendly and always making sure we were comfortable. Make sure you go early to breakfast as it is not as busy in peak times. Mad Cow Restaurant is five star - delicious food, fine dining and exceptional views - great evening out.
Loved the walk every afternoon to the beach to watch the sunsets and the kids loved the activities, soccer, volleyball etc. We loved walking around the resort to explore each area, enjoy drinks and food at the bars. Evenings around the pools is so beautiful - worth relaxing before the pools close for swimming at 8pm. It was a very relaxing stay.
Special mention to Dino at KNT Transport who operates an on-site tour and travel desk at the Pullman Resort, Dino & his team assisted us each day with cars to explore the island, take us to the markets - fabulous service, competitive pricing too and would highly recommend.
Big thanks to whole team at the Pullman Phu Quoc Beach Resort, for making our stay very special.
Dear Drew A. H.,
Thank you so much for sharing such a wonderful review of your stay. We are delighted to hear that your family had a relaxing and memorable holiday with us. It is wonderful to know that you enjoyed the spacious room, our pool and beach, the breakfast experience, and the beautiful sunset views. Your kind words about our team mean a great deal to us. Your appreciation is a great motivation for our team to continue delivering warm, thoughtful, and exceptional service to every guest. Thank you once again for choosing Pullman Phu Quoc Beach Resort. We truly appreciate your recommendation and look forward to welcoming you and your family back for another wonderful stay. We miss you too and hope to see you again soon!
Warm regards,
Thanh Tu
Guest Experience Officer
Customer review rating 3.5/5
Hau W. L.
Families
-
Confirmed reviews ALL
Very close to airport, very nice private beach
Beachside restaurant great spot to relax
Nice breakfast buffet
Very humid room and bed and blanket and floor
Cleanliness could be better
Dear Hau W. L.,
Thank you for sharing your feedback with us. We’re pleased to hear that you enjoyed our convenient location near the airport, private beach, beachfront restaurant, and breakfast buffet, and that especially our resort offered you a relaxing spot to unwind during your stay.
At the same time, we’re sorry to learn that the humidity in your room and the cleanliness did not fully meet your expectations. As Phu Quoc is a tropical island, higher humidity levels can sometimes be felt, particularly during certain weather conditions. However, we understand the importance of a fresh, clean, and comfortable room, and we appreciate you bringing these concerns to our attention. We will share your feedback with our relevant teams for further review.
Thank you again for your valuable feedback. We hope to have the pleasure of welcoming you back to Pullman Phu Quoc Beach Resort for an even more enjoyable stay.
Warm regards,
Kim Nguyen
Guest Experience Supervisor
Customer review rating 5.0/5
Trung K. T.
Couples
-
Confirmed reviews ALL
Nice
Kính gửi Trung K. T.,
Cảm ơn Quý khách đã lựa chọn lưu trú tại Pullman Phu Quoc Beach Resort. Chúng tôi rất vui khi biết Quý khách đã có khoảng thời gian nghỉ ngơi thoải mái. Hy vọng sẽ có cơ hội được chào đón Quý khách quay trở lại trong những chuyến đi sắp tới!
Thân mến,
Thanh Tú
Nhân Viên Trải Nghiệm Khách Hàng
Web-users rating
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Frequently asked questions
Pullman Phu Quoc Beach Resort is located at Group 6 Ban Quy Hamlet, Duong To Commune, Phu Quoc, Vietnam. Situated on the island's southwest coast, we are just a 10-minute drive (10.1 km) from Phu Quoc International Airport via our scheduled or on-call shuttle. You can enjoy our private white sand beach on Bai Truong or explore nearby attractions like the Sonasea Night Market.
Pullman Phu Quoc Beach Resort offers a variety of sophisticated accommodations including:
Superior Room with 2 Zip-Beds or 2 Single Size Beds
Deluxe Room with 1 King Size Bed or 2 Single Size Beds (Garden or Ocean View)
Premium Deluxe Room with 1 King Size Bed and Ocean View
Cabana with 1 King Size Bed and Pool Access
Suites including Executive and Premium Family options with up to 2 bedrooms
Pool Villa with 2 bedrooms and a private pool
At Pullman Phu Quoc Beach Resort, you can enjoy a wide range of facilities:
Free Wi-Fi and on-site car park
Buffet breakfast at Salt 'n' Pepper for an additional fee
Freshwater swimming pool and Pullman Fit center
Spa treatments, sauna, and Jacuzzi for an additional fee
Dining at Mad Cow Wine & Grill and Sea Stars
Wheelchair-accessible facilities and 3 meeting rooms
Pullman Phu Quoc Beach Resort offers diverse dining experiences:
Salt 'n' Pepper: All-day dining featuring international buffets and a children's menu.
Mad Cow Wine & Grill: A rooftop steakhouse serving succulent meats and wine.
Sea Stars: An al fresco Vietnamese seafood grill.
Bars: Lighthouse Bar in the lobby, and Beach House or Coconutz by the pool.
Room service is also available for your convenience.
Check-in at Pullman Phu Quoc Beach Resort is from 03:00 PM, and check-out is up to 12:00 PM. For more flexibility, many hotels offer the late check-out option, allowing you to enjoy your stay longer. Indeed, members of the ALL Accor loyalty program benefit from preferential conditions and late check-out. If you are not a member, you can also request a late check-out when booking online, upon arrival or directly at the front desk the day before or the day of departure. A late departure can sometimes be offered until 1-2 PM.
Yes, Pullman Phu Quoc Beach Resort regularly offers special deals and discounts, mainly accessible through our ALL Accor loyalty program. By becoming a free member, you benefit from preferential rates year-round, often 5% to 10% off. You can also take advantage of exclusive offers sometimes up to 30% or 40% off stays for certain periods. To maximize your savings, check the Deals section on all.accor.com, sign up for newsletters to receive the best offers by email, be flexible with your dates and book directly via the website or the ALL Accor app, to enjoy the best guaranteed rates and earn loyalty points.
You can cancel your reservation for Pullman Phu Quoc Beach Resort using the official website all.accor.com, the mobile app or by contacting our customer service. Special cancellation terms may apply.
At Pullman Phu Quoc Beach Resort, pets are not allowed.
Pullman Phu Quoc Beach Resort features 3 meeting rooms, with the largest space offering 481 m² and a maximum capacity of 420 seats. Our business facilities include a business center with support staff and high-speed Wi-Fi to ensure a productive environment.
You can certainly host your special day at Pullman Phu Quoc Beach Resort, where we offer creative and vibrant wedding ceremonies and receptions. Our facilities include 3 meeting rooms with a maximum banquet capacity of 300 guests and a total seat capacity of 420. The largest room spans 481 m², providing a distinctive setting for any event.
Pullman Phu Quoc Beach Resort is a wheelchair-accessible hotel featuring 3 rooms specifically designed for people with reduced mobility. Our accessible rooms include bathrooms with 32-inch wide doors, fixed and flexible showerheads, and grab bars for your comfort. We also provide accessible services at our Spa and restaurants to ensure a seamless experience for all guests.
Yes, Pullman Phu Quoc Beach Resort allows online booking without prepayment. Payment will be made directly at the front desk upon your arrival. To do so, select the Flexible Rate option when choosing your room.
The Spa at Pullman Phu Quoc Beach Resort offers a bamboo-lined sanctuary where your journey begins with a healthy beverage and a foot ritual using salts and fresh herbs. Our wellness facilities include:
Sauna room
Jacuzzi and whirlpool bath
Deep tissue massages for an additional fee
Hair care and foot reflexology for an additional fee
Pullman Phu Quoc Beach Resort features Mad Cow Wine & Grill, a rooftop steakhouse that offers an exceptional view of the island in a casual setting. While it serves as a premier dining destination, the text does not specify if access is open to the general public or restricted to hotel guests.
Pullman Phu Quoc Beach Resort supports business travellers with a 24/7 Connectivity Lounge and a self-service business center with support staff. Our rooms are equipped with a business desk, high-speed Wi-Fi, and a safe large enough for a laptop. Additionally, we offer:
3 meeting rooms
Express check-in and check-out
Plugs and converters available on desks
Accor Live Limitless
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When making a booking at this hotel:
I earn Status & Rewards points
I can use my Rewards points
I benefit from advantages
I can take advantage of the Members' rate
I can take advantage of the Members' rate
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