Pullman Phu Quoc Beach Resort 5 stars

I spent 2 nights at Pullman Phu Quoc resort and it was excellent. Staffs were very helpful, friendly. The room was great too, with every single details that enable customer to have best experience when staying at Pullman Phu Quoc. The breakfast is very good, F&B service really well maintained during this hard time. Overall, this is one of mine favourite resort in Vietnam. Thank you ALLs!

Choosing Pullman Phu Quoc for my mom birthday is the great experience ever. Drive was waiting for us and picked us up to hotel after we landed. The staff are extremely friendly and attentive to make sure we are well taken care of. I think I love this place because of the super tasty food at Beach House restaurant, eco-friendly but high class amenities in stylish Cabana. The rooms are spacious and elegantly designed with attention to the small details like decoration birthday room, mask gift set as well as a turn down night service with mini treats that makes the experience delightful. A collection of unique little things could add up to the best imagina. Thanks to everyone that made our stay remarkable memories.

We checked in about 7pm, no one pick up out side, we drop the car in front of the main gate, after that a staff (girl) asked us to park the car "over there", my husband go out side parked beside the " tuk tuk". after that we came for check in, checked in is ok, after checked in, a staff - (boy) came and asked my husband drive the car park other place, he said beside tuk tuk is not to park our car - ok fine - again. the check in day was my husband birthday ( as I mentioned when I made reservation), We came to our room, a small birthday case was set up very nice - thank you for that. ( in my imagination, the bed also need to décor some thing like a word " happy birthday Mr. Son" in bed, but not ). AROUND 11PM, LOT OF Mosquitos visited -2 nights same, can't sleep well, 2 nights stayed without bath salt because HK said salt not arrival yet. Order room service : told all thing to Reception (boy), after 5', Room service called to re-take my order with the reason - reception do not have major to take order - ok told again. 2 day before check in day, Reception called to arrange pick up, very good. but check out day no one ask for drop - off. Any way , Duy - Reception was enthusiastic. Breakfast: no one guide us how it work, it's quite different with other 5* hotel ( they will show all the food on the table and we can choose). staff always said " yes yes" but they understand only 50%. Any way, it's very new resort, need to improve more, time by time, I hope can come back and enjoy more times. All my comment were not mean to complaint, just let you know to improve the services

Even that it was raining for the whole 3 days, we still got very nice services from the Pullman team. we still enjoyed the trip at least with some inside activities.

We really enjoyed the stay. the package we were offered was well designed. the rooms and all other facilities were very good. As vegetarians, we had a problem getting a variety of food which is the most important part of any vacation. The Dinner which was a part of the package was also not well spread. we were served just fried rice with juice and 1 dessert. Breakfast also dint have much variety. But for this the stay was pleasant and we would like to return to Pullman always!

Despite the bad weather, the hotel staff made everything possible so our stay will be pleasant.

The Rooms are clear and outsite of the rooms are green. I like this.

Choosing Pullman for my wedding anniversary is really a good decision. From the beginning the staffs are helpful, friendly that makes us feel welcomed. A thoughtful gift from the resort and free upgrade to Cabana are provided. The breakfast buffet does not have a wide-range menu but the food is delicious, food at Beach House restaurant is wonderful, having 3 meals there and they haven't let me down a little bit. The swimming pool is huge, really enjoyed it. Definitely comeback next time in Phu Quoc

I was surprised about your room facilities, hospitality, F&B and on top of that, your profession that made my vacation very worth stay. I surely come back to your hotel next time

Pullman hotel was just launched in August. All the facilities are very new, modern and high-class, 5-star standard. Our family had a great experience with free upgrade to Villa room. The villa rooms have interconnected private swimming pools, which are properly cleaned. The big swimming pool and fountain systems are impressive as well. During this unprecedented time, there are not many guests in the resort, so buffet breakfast was not served as normal, and we can't experience all services, but we fully understand that. Thank you for giving us a great holiday and memory at Pullman Phu Quoc resort.

Great place and swimming pool. Great restaurant and service also.

My short stay in Pullman Phu Quoc was a memorable trip. Staff was nice and I feel so welcomed. Drive was waiting for us and picked us up to hotel after we landed. Hotel staff was very kind to arrange room for us for early check-in which we really appreciate. Room is spacious with modern facilities like sheer/curtain is opened/closed automatically, coffee machine, Japanese toilet and bathtub. Main public pool is big with Pullman signature pattern which is really impressive and you can sit inside the pool to enjoy cocktails. Food and drinks was amazing, more than my expectations. The food presentation is very nice, portion is big and delicious. We highly recommend to try their french fries, that was the best ever. Breakfast is plentiful of choice and again their presentation is very nice, vibrant and creative. What made me feel so special about this hotel is that they truly care about the environment. I love the way they use menus, guidelines, information, everything is digital and available in huge television in room. I impressed with their can of water and appreciate that they don't use plastic bottle. This was really nice trip in Phu Quoc. Event if you only want to stay at hotel, you have tons of activities to play. Hotel is romantic for couple and also very friendly with family. Kid have their own area to play. Once again, I would like to thank to Ms. Lien and her team for their care during our stay. I highly recommend Pullman Phu Quoc and will come back to visit hotel soon.

Beautiful room, beach Staff very friendly & helpful

Compared with the next hotel - Intercontinental, Pullman is wider, has an apartment area with private pool, the interior of the room is nicer. However, I came there during the Covid season, the breakfast was not so comfortable if it rains. Staffs were very friendly and enthusiastic. Highly recommended !

excellent, But it would be great if you can prepare water to clean sand on our feed when we get off the beach.