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Pullman Phu Quoc Beach Resort 5 stars

Customer review rating 4.6/5 259 reviews

ALLSAFE approved hotel

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Pullman Phu Quoc Beach Resort
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+ 23 Services

Hotel extras

  • A beach resort with accommodation ranging from upscale twin rooms and spacious family suites.

  • Signature Pullman Bed and Japanese Washlet

  • Located on Bai Truong with private white sand beach of 170m.

  • 24/7 facilities: The Lighthouse Bar, Pullman Fit and Connectivity Lounge.

  • A complete line-up of lifestyle facilities and activities for guests at any age.

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Hotel location

Pullman Phu Quoc Beach Resort

Group 6 Ban Quy Hamlet
Duong To Commune
 phu quoc
viet nam

Tel: +842972679999

Check-in from 14h00

Check out up to 12h00

  • By plane

    PHU QUOC INTERNATIONAL AIRPORT At 10km / 6 miles - Shuttle free

GPS :10.120242, 103.983464

Hotel services

Services in the hotel and nearby

Check-in from - Check out up to

In summary

  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
Catering services
  • 3 Restaurants
  • 4 Bars
  • Breakfast
    • Buffet Additional charge
  • Room service
    • Cold snacks
    • Hot meals
Meetings/Events
  • 6 Meeting rooms
  • Business Center
    • Self service business center
    • Business center with support staff
    • Business center is wheelchair accessible
Accessibility
  • Wheelchair accessible hotel
Hotel Services And Equipments
  • Hotel informations
    • 331 rooms
    • 3 rooms for people with reduced mobility
    • 24 family rooms
    • 34 connecting rooms
    • 331 non-smoking rooms
    • 9 floors
  • Languages spoken at the hotel
    • German
    • English
    • French
    • Dutch
    • Vietnamese
    • Turkish
  • Laundry / Valet Services
    • Dry cleaning / Ironing
  • Wi-Fi
    • High Speed WiFi
    • WiFi in the communal areas
    • WiFi at the hotel
    • High Speed internet
  • Reduced mobility Facilities
  • Check In & Check-out facilities
    • Late Checkout
    • Express check-out
    • Express check-in
  • Porter
    • Porter
  • Concierge
    • Concierge
  • Desk equipment available
    • Headphones
    • Plugs and converters available on desks
  • Safe deposit box at reception
    • Safe deposit box at reception
  • Currency exchange
    • Currency exchange
Access to property
  • Shuttle
    • PHU QUOC INTERNATIONAL AIRPORT
  • Parking Lot
    • On site
Well-being
  • Freshwater Swimming Pool
    • Outside
    • On site
  • Pullman FIT
    • On site
    • Jacuzzi/Whirlpool bath
    • Massage
    • Sauna room
Family
  • Services for children
    • Childrens TV Channels
    • Play area
    • Outdoor playground for children

Our accommodation(s)

Rooms at Pullman Phu Quoc Beach Resort, a beachfront hotel with accommodation ranging from upscale twin rooms and spacious family suites to secluded, standalone buildings with semi-private pools. This is the global nomad's base - a home away from home. Because when travelling the world, Pullman knows there's nothing better than an intuitive, in-touch room.

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 3

  • Maximum size: 481

  • Maximum capacity: 420 people

  • Maximum banquet capacity: 350 people

Find out more

Our guest reviews for
Pullman Phu Quoc Beach Resort

100% genuine reviews from our guests

Find out more

ALL Rating 4.6/5

259 reviews

Great service, Great people

Customer review rating 5.0/5

Garth Solo - 24/09/2021 Confirmed reviews ALL

Not easy being away from home for months during a pandemic, but the management and staff at Pullman PQ has made the resort feel like a second home for me during these 3 months. They are patient even in dealing with my highs and lows as we weather a pandemic together.

Treat me like family

Customer review rating 5.0/5

Garth Solo - 28/08/2021 Confirmed reviews ALL

Amazing. Staff goes above and beyond at every turn. I'm a pain in the ass and emotional during this uncertain time; nonetheless, staff is calming and helpful any time I need assistance.

Perfect location with amazing staff

Customer review rating 4.5/5

Anonymous Couples - 01/08/2021 Confirmed reviews ALL

Over all great experience , especially from the restaurant staff. The breakfast is amazing with lots of options! Some minor issues with the room and not much service from staff available around swimming pool.

Dear Abigail W., Thank you for your kind words and apologies for not being able to keep the pool outlets open due to government restrictions. We hope your stay was still enjoyable and that the remaining services we provided made your stay still enjoyable. We all wish you safe travels. Pieter De Weerd General Manager

Great escape

Customer review rating 4.5/5

Keigan Solo - 20/07/2021 Confirmed reviews ALL

A part from a few hiccups with cards not working for rooms the stay was great. Beautiful rooms, location and wonderful staff. Kha from mad cow was extremely knowledgable and helpful.

Dear Keigan, Our apologies for the issue with the key cards that hopefully did not spoil your arrival, and that you for the recommendation to the team, Kha from our unique Mad Cow rooftop restaurant is now in the sky! Let us wish you safe travels. Pieter De Weerd General Manager

Beautiful resort and grounds; extremely attentive and caring staff.

Customer review rating 4.5/5

Garth Solo - 16/07/2021 Confirmed reviews ALL

Great time. Peaceful. Any issues that arose were dealt with expeditiously and professionally thanks to the well-trained team members.

Dear Garth O., Thank you for your kindness, patience, and understanding when things do not go as expected or as smoothly as they should due to the many restrictions. Your comments are an encouragement for the team to continue to perform at best and improve their client's understanding. A pleasure to have you as a guest and enjoy your stay. Pieter De Weerd General Manager

really excellent resort

Customer review rating 4.5/5

Tyge Families - 16/06/2021 Confirmed reviews ALL

stayed over a recent covid panic. the resort was essentially empty but it was still fantastic. the only downside was that many things were closed due to the covid situation. the staff was excellent, ditto the room cleanliness and the grounds were impeccable. the only issue was some trash on the beach.

Dear GTyge B., Thank you for your nice review and support. Indeed due to the travel restrictions and crisis, we had to reduce the number of outlets but we still try to offer the best assortments and service. As for the beach, during this season and the strong waves on the west side of the island, trash is a constant issue despite the team cleaning the beach twice a day. Thank you again for staying with us and we wish you safe travels. Pieter De Weerd General Manager

Best Escape

Customer review rating 4.5/5

A.l. Couples - 27/05/2021 Confirmed reviews ALL

comfortable and quiet stay. Great food at the restaurant. Lovely pool and outdoor atmosphere. Everything is reasonably priced. There is no reason to leave the resort, but if you do choose to go downtown there is a shuttle!

Dear Adrian L., Thank you for choosing us and leaving the comment about your stay at Pullman Phu Quoc Beach Resort for your stay. It is our pleasure to receive the review and to know you love our food and facilities. We wish to welcome you back with us soon at Pullman Phu Quoc Beach Resort Regards & safe travels Pieter De Weerd General Manager

Amazing property!! And Staff

Customer review rating 5.0/5

Renier S. Friends - 16/05/2021 Confirmed reviews ALL

This was my 3rd trip to the island and I must say I think it was the best. Being upgraded to a private pool room was amazing. The staff is so friendly and caring!

Dear Renier, It is our honor to receive the review from you and thank you for choosing Pullman Phu Quoc Beach Resort for your stay. We are very happy to make your experiences memorable and we hope to welcome you back with us soon. Regards & safe travels Pieter De Weerd General Manager

Expected more

Customer review rating 3.0/5

G Couples - 12/05/2021 Confirmed reviews ALL

The lack of soul is how I could describe the property... The rooms are no really cozy. The breakfast is mediocre. Staff is friendly, but some really can't communicate in English. All in all, would not be back.

Dear Grazina D., Thank you for choosing Pullman Phu Quoc Beach Resort to stay and leaving us the comment Pullman indeed has a very contemporary design which results in mixed feelings of our visitors. Based on your feedback, we are investigating more to make our resort cozier and with a warmer welcome with more experiences of food at the restaurant. Training is one of our our priority to ensure our supporting staff can communicate English basically and is on ongoing process. Thank you and we hope to welcome you back with us soon. Regards & safe travels Pieter De Weerd General Manager
Customer review rating 4.5/5

Linh N. T. Solo - 11/05/2021 Confirmed reviews ALL

Perfect service

Dear t. Linh N., Thank you for your comment about Pullman Phu Quoc Beach Resort and we hope to welcome you back with us soon. Thank you and wishing you all the best Regards & safe travels Pieter De Weerd General Manager

Friendly staff

Customer review rating 5.0/5

Hikari Friends - 12/04/2021 Confirmed reviews ALL

Every staff are friendly and helpful. We enjoyed our staying! Thank you so much!

Customer review rating 4.5/5

T. Couples - 08/04/2021 Confirmed reviews ALL

everything is very good for our wedding anniversary, only breakfast when a Vietnamese like a soup or an egg that we have to wait to take the dish, that a foreigner ordered the same thing the chef will serve at the table. Why this difference?

Customer review rating 4.5/5

T. B. X. Families - 07/04/2021 Confirmed reviews ALL

Customer care is quite meticulous and thoughtful, from simple things like gowns and slippers to each family member and baby. Breakfast is delicious when the hotel is crowded, however, when there are few guests, the food is not as good. Staff were very enthusiastic and friendly.

Customer’s service needs improvement

Customer review rating 2.5/5

Louis N. Business - 05/04/2021 Confirmed reviews ALL

Reservation agent was unhelpful (mr Liem Vo) Dinner at mad cow could be better A simple oatmeal dish has to be requested twice at breakfast, after initial refusing of making (?) There’s one villa and it’s excluded from standard Accor plus platinum member upgrade, then why put it inside an Accor branded resort !?

Customer review rating 2.5/5

Anonymous Families - 02/04/2021 Confirmed reviews ALL

Lobster wasnt fresh for dinner

Pleasant and enjoyable stay in a new facility - great room and view

Customer review rating 4.0/5

Collin F. Couples - 02/04/2021 Confirmed reviews ALL

On arrival we were warmly greeted by Nhu who was both informative and efficient - a credit to your team. We met the GM and F&B team shortly thereafter and had a similar experience. Breakfasts were great and set us up for each day - we chose to eat out fairly often as it was our first visit to PQ - the Pullman pool was a big draw card - unfortunately the swim up bar was hardly manned but this was understandable. We only swam once in the ocean but were greeted with sea lice so we didn't bother further. The Beach House also provided a decent place for a sundowner and early evening

Well located, nice view

Customer review rating 4.5/5

P. T. T. A. Friends - 31/03/2021 Confirmed reviews ALL

I love the beach and the sunset there. Everything is perfect but the seafood should be better.

Our most recent 20 reviews

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