Hotels combining lifestyle and design, for business and leisure
Trotting the world or hopping from the mainland. Revving up or winding down. Solo, as a couple, or with friends and family. Global nomads seek destinations that are as distinctive and open-minded as they are. That's why they're drawn to Pullman Phu Quoc Beach Resort. This flagship resort by Pullman, located on the island's southwest coast just 10 minutes from the airport, is tailor-made for those in search of serious play and a playful place to work.
Pullman's flagship hotel in Vietnam, this beachfront resort on Phu Quoc offers 331 sophisticated rooms, suites, cabanas and a villa, ideal for business travellers, couples, and families with children. The concierge and tour desk at Pullman Phu Quoc Beach Resort are eager to show global travellers all the exciting sights and destinations that Vietnam's paradise island has to offer.
Phu Quoc is fast becoming an unrivaled destination in Southeast Asia. For starters, anyone of any nationality can visit visa-free. Discover beaches, a UNESCO-designated national park, the lively downtown, artisanal products, and much more.
Along the southwestern coastline of Phu Quoc Island, Pullman has created a sophisticated playground for a new generation of global travelers. Your next adventure awaits at Pullman Phu Quoc Beach Resort.
Frank WEISS, Hotel Management
This hotel is HAOKE certified - it has the necessary amenities to meet the needs and expectations of Chinese guests.
Hotel extras
A beach resort with accommodation ranging from upscale twin rooms and spacious family suites.
Signature Pullman Bed and Japanese Washlet
Located on Bai Truong with private white sand beach of 170m.
24/7 facilities: Pullman Fit and Connectivity Lounge.
A complete line-up of lifestyle facilities and activities for guests at any age.
Our accommodation(s)
Book this hotel
Page 1 out of 4, Room 1 :
SUPERIOR ROOM, 2 Zip-Beds, Balcony
, Room 2 :
SUPERIOR ROOM, 2 Single Size Beds, Balcony
Room
SUPERIOR ROOM, 2 Zip-Beds, Balcony
Photo out of - SUPERIOR ROOM, 2 Zip-Beds, Balcony
45 m² Garden view, 2 zipped beds (2.4m X 2m) sharing a large headboard, rain shower, coffee facilities, 55'' IPTV, minibar, Wi-Fi, nightlight system, private balcony. Max 2 adults and 2 children sharing existing bedding.
POOL VILLA, Executive Privilege Pass, 2 Bedrooms, Ocean View, Private Pool
Photo out of - POOL VILLA, Executive Privilege Pass, 2 Bedrooms, Ocean View, Private Pool
165 m² 3-unit villa with living-dining-kitchen and 2 bedrooms, private 300 m² pool, Executive Privilege Pass, in-room Jaccuzzi, espresso machine, 65'' IPTV. Max 4 adults + 4 children sharing existing bedding.
Page 1 out of 2, Restaurant 1 :
SALT 'n' PEPPER
, Restaurant 2 :
MAD COW WINE & GRILL
SALT 'n' PEPPER
Photo out of - SALT 'n' PEPPER
Discover the extravagant buffets, exquisite à la carte menus and private dining room at Salt 'n' Pepper, our all-day dining restaurant named after the spice blend found on practically every kitchen and table in Phu Quoc.
Cooking style
International
Capacity
250
Accessibility
Accessible service
Group 6 Ban Quy Hamlet, Duong To Commune, 0 Phu Quoc, Vietnam
Discover the extravagant buffets, exquisite à la carte menus and private dining room at Salt 'n' Pepper, our all-day dining restaurant named after the spice blend found on practically every kitchen and table in Phu Quoc.
MAD COW WINE & GRILL
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Other informations
Services
Air conditioning
Wheelchair access
Free Wireless internet (WiFi)
Booster Seats available (for Baby)
Non Smoking Area
Reservation recommended
Rooftop
Terrace
Exceptional View
Payment
Cash
Credit card
Other
Credit cards
American Express
Mastercard
China UnionPay
Diners Club
JCB
Visa
Wine and other drinks information
Apéritif
Cocktail
Wine by the glass available
Soft drinks
Voss Sparkling
The finest steakhouse on Phu Quoc Island, Mad Cow Wine & Grill serves succulent meats and madly priced wines in a casual, comfortable rooftop setting.
SEA STARS
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Other informations
Services
Free Wireless internet (WiFi)
Booster Seats available (for Baby)
Reservation recommended
Terrace
Exceptional View
Thematic parties and animation
Musical Entertainment
Musical Atmosphère
Payment
Cash
Credit card
Other
Credit cards
American Express
Mastercard
China UnionPay
Diners Club
JCB
Visa
Wine and other drinks information
Apéritif
Cocktail
Wine by the glass available
Soft drinks
Voss Sparkling
Accommodate food
Brunch
Children menu
Light menu
Gluten-free menu
Vegetarian menu
Located under the night sky, Sea Stars is the resort's al fresco Vietnamese seafood grill. The interactive meal begins when you take your pick of the catches of the day - the chef then prepares it to your specification at the open kitchen.
Page out of
BEACH HOUSE
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Other informations
Services
Free Wireless internet (WiFi)
Wheelchair access
Smoking Area
Musical Entertainment
Terrace
Payment
Cash
Credit card
Contactless
Other
Credit cards
American Express
Mastercard
China UnionPay
Diners Club
JCB
Visa
Wine and other drinks information
Apéritif
Cocktail
Wine by the glass available
Soft drinks
Voss Sparkling
Snacks facilities
Cold snacks
Hot snacks
This casual beach club & bar with swimming pool exudes a free-spirited vibe from early until night. Enjoy the lively vibe, DJ music, specially priced drinks, swimming pool and Asian tapas at the Beach House, a beach bar on the west side of Phu Quoc.
LIGHTHOUSE BAR
Click to copy the email address
Other informations
Services
Air conditioning
Free Wireless internet (WiFi)
Wheelchair access
Smoking Area
Musical Entertainment
Payment
Cash
Credit card
Credit cards
American Express
Mastercard
China UnionPay
Diners Club
JCB
Visa
Wine and other drinks information
Apéritif
Cocktail
Wine by the glass available
Soft drinks
Voss Sparkling
Snacks facilities
Cold snacks
Hot snacks
The only bar on Long Beach set in the centre of The Junction lobby area, is open till midnight to offer anytime hot drinks, creative cocktails and light bites.
COCONUTZ
Click to copy the email address
Other informations
Services
Free Wireless internet (WiFi)
Smoking Area
Musical Entertainment
Terrace
Payment
Cash
Credit card
Contactless
Other
Credit cards
American Express
Mastercard
China UnionPay
Diners Club
JCB
Visa
Wine and other drinks information
Apéritif
Cocktail
Wine by the glass available
Soft drinks
Voss Sparkling
Snacks facilities
Cold snacks
Hot snacks
Swim up or walk up, Coconutz is all about delicious fun and family-friendly treats. Natural sodas, local craft beers and ice cream creations are some of the featured menu items at this inviting pool bar.
Breakfast
English
American
Continental
Hot Breakfast
Cold breakfast
Restaurant
SALT 'N' PEPPER
Pool
Photo out of - Pool
A cool place to meet, connect and play. Enticing and carefree. The enormous free-form pool, lined with comfortable sunloungers and shaded by palm trees, is a favourite destination at Pullman Phu Quoc Beach Resort.
Freshwater Swimming Pool
Location
On site
Pool features
Outdoor pool
Overflowing pool
Chlorure treatment
At your disposal
Swimming ring
Children Pool
Shower
Access & Security
Infirmary
Staff trained in first aid
Dimension
Pool Depth Min:
0.2 m /
0.65 ft
Pool Depth Max:
1.4 m /
4.6 ft
A cool place to meet, connect and play. Enticing and carefree. The enormous free-form pool, lined with comfortable sunloungers and shaded by palm trees, is a favourite destination at Pullman Phu Quoc Beach Resort.
Fitness center
Photo out of - Fitness center
Never closed, always open-minded. This extensive fitness zone features the latest equipment for building and toning all your muscles, including the one that beats in rhythm with your workout.
Pullman FIT
Never closed, always open-minded. This extensive fitness zone features the latest equipment for building and toning all your muscles, including the one that beats in rhythm with your workout.
Location
On site
Fitness equipment
Free weights
Lessons available
Rowing machine
Exercise Bike
Treadmill
Strength equipment
Fitness machines
Core/stability training equipment
Cardiovascular equipment
TV in the room
Towels available
Wellness services and equipments
Jacuzzi/Whirlpool bathAdditional charge
Sauna roomAdditional charge
Spa bathAdditional charge
Area lounge
Rest room
Sales of cosmetics
Personal lessons and special care
Stretching
Yoga
MassageAdditional charge
Foot reflexologyAdditional charge
Hair careAdditional charge
Fitness coach
Never closed, always open-minded. This extensive fitness zone features the latest equipment for building and toning all your muscles, including the one that beats in rhythm with your workout.
Spa
Non contractual photo
Click to copy the email address
Other informations
Services
Spa Treatment
At your disposal
Towels available
Bathrobe available
Slippers
Access & security
Wheelchair access
The pampering begins as soon as you walk through the doors. After checking in, you receive a healthy beverage, followed by a foot ritual with salts and fresh herbs. Then enter into the heart of the bamboo-lined sanctuary for even more bliss.
Creative, open-minded, vibrant. Ceremonies and receptions here are as distinctive as each couple. Weddings by Pullman, because not everyone has a fairy godmother.
Dear Joungje K.,
Thank you for your loyalty and for choosing to stay with us every year. We truly appreciate your continued support. We apologize that the connection speed did not meet your expectations. Your feedback is valuable to us, and we will work on improving our internet speed to provide a better experience during your future stays. We look forward to welcoming you back again soon!
Best regards,
Thanh Tu
Guest Experience Officer
Customer review rating 4.0/5
Jayeon R.
Families
-
Confirmed reviews ALL
I was disappointed with the lack of follow-through on guest requests and the apparent lack of communication between staff.
I reported that the hand soap dispenser in my room was not working on both the first and second days of my stay, but it remained unfixed when I checked out. Staff should communicate these issues clearly and take responsibility for ensuring they are resolved.
I also requested a buggy at reception and was told to sit on the sofa and wait for someone to assist me. However, the receptionist apparently did not pass my request on to the buggy attendant. I waited for about five minutes, and even after the attendant returned and was standing nearby, no one approached me. I eventually had to go directly to the attendant and ask for a ride, which was only then arranged. Whether this was due to poor communication or a lack of initiative, it was disappointing.
I would also encourage Pullman management to review the standard of room cleaning. Although the room looked generally tidy, some areas appeared to have a buildup of dirt or grime that needed more thorough cleaning.
These issues have made me hesitant to return.
Customer review rating 4.5/5
Drew A. H.
Families
-
Confirmed reviews ALL
We had a great experience for our stay at the Pullman Phu Quoc Beach Resort. We booked a family suite which was so spacious for a family of four - parents had their own area, kids had a bedroom plus we had a lounge room as well.
Service from the whole team was five star - the Lounge team are so welcoming, super friendly - the welcoming drinks and nibbles were great on arrival, cool towels and valet service to our rooms. Special mention to Trang for taking extra special care of our family.
We loved the proximity to the main pool from our suite, each morning was a swim then buffet breakfast which catered for everyone - it is a wonderful dining experience - the team's at breakfast were super friendly and always making sure we were comfortable. Make sure you go early to breakfast as it is not as busy in peak times. Mad Cow Restaurant is five star - delicious food, fine dining and exceptional views - great evening out.
Loved the walk every afternoon to the beach to watch the sunsets and the kids loved the activities, soccer, volleyball etc. We loved walking around the resort to explore each area, enjoy drinks and food at the bars. Evenings around the pools is so beautiful - worth relaxing before the pools close for swimming at 8pm. It was a very relaxing stay.
Special mention to Dino at KNT Transport who operates an on-site tour and travel desk at the Pullman Resort, Dino & his team assisted us each day with cars to explore the island, take us to the markets - fabulous service, competitive pricing too and would highly recommend.
Big thanks to whole team at the Pullman Phu Quoc Beach Resort, for making our stay very special.
Dear Drew A. H.,
Thank you so much for sharing such a wonderful review of your stay. We are delighted to hear that your family had a relaxing and memorable holiday with us. It is wonderful to know that you enjoyed the spacious room, our pool and beach, the breakfast experience, and the beautiful sunset views. Your kind words about our team mean a great deal to us. Your appreciation is a great motivation for our team to continue delivering warm, thoughtful, and exceptional service to every guest. Thank you once again for choosing Pullman Phu Quoc Beach Resort. We truly appreciate your recommendation and look forward to welcoming you and your family back for another wonderful stay. We miss you too and hope to see you again soon!
Warm regards,
Thanh Tu
Guest Experience Officer
Customer review rating 3.5/5
Hau W. L.
Families
-
Confirmed reviews ALL
Very close to airport, very nice private beach
Beachside restaurant great spot to relax
Nice breakfast buffet
Very humid room and bed and blanket and floor
Cleanliness could be better
Dear Hau W. L.,
Thank you for sharing your feedback with us. We’re pleased to hear that you enjoyed our convenient location near the airport, private beach, beachfront restaurant, and breakfast buffet, and that especially our resort offered you a relaxing spot to unwind during your stay.
At the same time, we’re sorry to learn that the humidity in your room and the cleanliness did not fully meet your expectations. As Phu Quoc is a tropical island, higher humidity levels can sometimes be felt, particularly during certain weather conditions. However, we understand the importance of a fresh, clean, and comfortable room, and we appreciate you bringing these concerns to our attention. We will share your feedback with our relevant teams for further review.
Thank you again for your valuable feedback. We hope to have the pleasure of welcoming you back to Pullman Phu Quoc Beach Resort for an even more enjoyable stay.
Warm regards,
Kim Nguyen
Guest Experience Supervisor
Customer review rating 5.0/5
Trung K. T.
Couples
-
Confirmed reviews ALL
Nice
Kính gửi Trung K. T.,
Cảm ơn Quý khách đã lựa chọn lưu trú tại Pullman Phu Quoc Beach Resort. Chúng tôi rất vui khi biết Quý khách đã có khoảng thời gian nghỉ ngơi thoải mái. Hy vọng sẽ có cơ hội được chào đón Quý khách quay trở lại trong những chuyến đi sắp tới!
Thân mến,
Thanh Tú
Nhân Viên Trải Nghiệm Khách Hàng
Dear Joungje K.,
Thank you for your loyalty and for choosing to stay with us every year. We truly appreciate your continued support. We apologize that the connection speed did not meet your expectations. Your feedback is valuable to us, and we will work on improving our internet speed to provide a better experience during your future stays. We look forward to welcoming you back again soon!
Best regards,
Thanh Tu
Guest Experience Officer
Customer review rating 4.0/5
Jayeon R.
Families
-
Confirmed reviews ALL
I was disappointed with the lack of follow-through on guest requests and the apparent lack of communication between staff.
I reported that the hand soap dispenser in my room was not working on both the first and second days of my stay, but it remained unfixed when I checked out. Staff should communicate these issues clearly and take responsibility for ensuring they are resolved.
I also requested a buggy at reception and was told to sit on the sofa and wait for someone to assist me. However, the receptionist apparently did not pass my request on to the buggy attendant. I waited for about five minutes, and even after the attendant returned and was standing nearby, no one approached me. I eventually had to go directly to the attendant and ask for a ride, which was only then arranged. Whether this was due to poor communication or a lack of initiative, it was disappointing.
I would also encourage Pullman management to review the standard of room cleaning. Although the room looked generally tidy, some areas appeared to have a buildup of dirt or grime that needed more thorough cleaning.
These issues have made me hesitant to return.
Customer review rating 4.5/5
Drew A. H.
Families
-
Confirmed reviews ALL
We had a great experience for our stay at the Pullman Phu Quoc Beach Resort. We booked a family suite which was so spacious for a family of four - parents had their own area, kids had a bedroom plus we had a lounge room as well.
Service from the whole team was five star - the Lounge team are so welcoming, super friendly - the welcoming drinks and nibbles were great on arrival, cool towels and valet service to our rooms. Special mention to Trang for taking extra special care of our family.
We loved the proximity to the main pool from our suite, each morning was a swim then buffet breakfast which catered for everyone - it is a wonderful dining experience - the team's at breakfast were super friendly and always making sure we were comfortable. Make sure you go early to breakfast as it is not as busy in peak times. Mad Cow Restaurant is five star - delicious food, fine dining and exceptional views - great evening out.
Loved the walk every afternoon to the beach to watch the sunsets and the kids loved the activities, soccer, volleyball etc. We loved walking around the resort to explore each area, enjoy drinks and food at the bars. Evenings around the pools is so beautiful - worth relaxing before the pools close for swimming at 8pm. It was a very relaxing stay.
Special mention to Dino at KNT Transport who operates an on-site tour and travel desk at the Pullman Resort, Dino & his team assisted us each day with cars to explore the island, take us to the markets - fabulous service, competitive pricing too and would highly recommend.
Big thanks to whole team at the Pullman Phu Quoc Beach Resort, for making our stay very special.
Dear Drew A. H.,
Thank you so much for sharing such a wonderful review of your stay. We are delighted to hear that your family had a relaxing and memorable holiday with us. It is wonderful to know that you enjoyed the spacious room, our pool and beach, the breakfast experience, and the beautiful sunset views. Your kind words about our team mean a great deal to us. Your appreciation is a great motivation for our team to continue delivering warm, thoughtful, and exceptional service to every guest. Thank you once again for choosing Pullman Phu Quoc Beach Resort. We truly appreciate your recommendation and look forward to welcoming you and your family back for another wonderful stay. We miss you too and hope to see you again soon!
Warm regards,
Thanh Tu
Guest Experience Officer
Customer review rating 3.5/5
Hau W. L.
Families
-
Confirmed reviews ALL
Very close to airport, very nice private beach
Beachside restaurant great spot to relax
Nice breakfast buffet
Very humid room and bed and blanket and floor
Cleanliness could be better
Dear Hau W. L.,
Thank you for sharing your feedback with us. We’re pleased to hear that you enjoyed our convenient location near the airport, private beach, beachfront restaurant, and breakfast buffet, and that especially our resort offered you a relaxing spot to unwind during your stay.
At the same time, we’re sorry to learn that the humidity in your room and the cleanliness did not fully meet your expectations. As Phu Quoc is a tropical island, higher humidity levels can sometimes be felt, particularly during certain weather conditions. However, we understand the importance of a fresh, clean, and comfortable room, and we appreciate you bringing these concerns to our attention. We will share your feedback with our relevant teams for further review.
Thank you again for your valuable feedback. We hope to have the pleasure of welcoming you back to Pullman Phu Quoc Beach Resort for an even more enjoyable stay.
Warm regards,
Kim Nguyen
Guest Experience Supervisor
Customer review rating 5.0/5
Trung K. T.
Couples
-
Confirmed reviews ALL
Nice
Kính gửi Trung K. T.,
Cảm ơn Quý khách đã lựa chọn lưu trú tại Pullman Phu Quoc Beach Resort. Chúng tôi rất vui khi biết Quý khách đã có khoảng thời gian nghỉ ngơi thoải mái. Hy vọng sẽ có cơ hội được chào đón Quý khách quay trở lại trong những chuyến đi sắp tới!
Thân mến,
Thanh Tú
Nhân Viên Trải Nghiệm Khách Hàng
Customer review rating 5.0/5
Woocheul Y.
Families
-
Confirmed reviews ALL
This was our second visit to Pullman Phu Quoc Beach Resort, and once again, it was a wonderful experience.
When planning our family vacation, we considered both Cebu and Phu Quoc. Ultimately, we chose Phu Quoc again because I personally appreciate how the island continues to develop, embracing modern facilities, new tourism infrastructure, and changing travel trends.
Among the many hotels in Phu Quoc, Pullman Phu Quoc has always held a special place in my heart. In fact, my first experience at this resort was one of the main reasons I decided to become a member of Accor ALL.
Even when comparing other Accor properties on the island, Pullman Phu Quoc remains my personal favorite.
The well-equipped fitness center, spacious swimming pool, Coconut Bar by the pool, and Beach House overlooking the sea all make the resort a wonderful place to relax and enjoy a vacation without having to leave the property.
Breakfast at MAD COW on the 9th floor was once again a highlight of our stay. We also thoroughly enjoyed the peaceful and relaxing dinners at both Salt 'n' Pepper and MAD COW.
Watching the beautiful sunset from the 9th floor and spending time at the Connectivity Hour were some of the most memorable moments of our trip.
What made this visit even more special was experiencing the resort as an ALL Platinum member for the first time. The additional membership benefits made our stay even more comfortable and enjoyable than our previous visit.
There was, however, one small disappointment during our final breakfast at MAD COW. The restaurant seemed busier than usual, and we experienced an issue with our order that had not occurred during the previous days of our stay. We completely understand that mistakes can happen, especially during busy periods, but without this minor inconvenience, our experience would have been nearly perfect.
Despite this, our second visit was even more satisfying than the first.
Beyond the beautiful facilities and scenery, what I will remember most is the peaceful and meaningful time I spent with my family.
If we return to Phu Quoc in the future, Pullman Phu Quoc will undoubtedly be our first choice again.
Thank you to the entire Pullman Phu Quoc team for helping us create another wonderful family memory. We truly look forward to visiting again.
Customer review rating 4.0/5
Leidy D. C. V.
Families
-
Confirmed reviews ALL
We had a good experience, however there was lack of activities other than swimming pool. Other sports facilities are needed. The gym is extremely basic, and the lifts need air conditioning. Cleaning was done too late. Breakfast was amazing , but the package with Luxury scapes need to be changed , at least something different from lunch to dinner .
Customer review rating 4.0/5
Mariana M. L. D. Q.
Couples
-
Confirmed reviews ALL
We had a wonderful stay at Pullman Phu Quoc and really enjoyed our time there. The resort is beautiful, and our room was spacious, very comfortable and had everything we needed for a relaxing holiday.
The food overall was really good, and we enjoyed the different meals throughout our stay. The only small thing I would mention is the breakfast selection, I would have loved to see a little more variety in the fresh fruits and juices, as it felt quite similar each morning. However, this was definitely not a big issue and didn’t take away from our experience at all.
Overall, we had a great stay and really enjoyed the resort, the atmosphere and the service. It was a lovely place to relax and enjoy Phu Quoc, and we would happily recommend it!
Dear Mariana M. L. D. Q.,
Thank you for sharing your lovely feedback and for choosing to stay with us. We’re delighted to hear that you had a wonderful time and enjoyed the comfort of your spacious room, the resort’s beautiful surroundings, and the variety of dining experiences throughout your stay.
We also appreciate your feedback regarding the selection of fresh fruits and juices at breakfast. Your comments are valuable to us, and we’ll be sure to share them with our culinary team as we continue looking for ways to make our breakfast experience even more enjoyable.
It’s wonderful to know that you had a relaxing holiday and would happily recommend our resort. Thank you for your kind support as an valued ALL Accor Silver member, and your continued trust in Accor. We look forward to welcoming you back to Pullman Phu Quoc Beach Resort for another memorable stay.
Best regards,
Kim Nguyen
Guest Experience Supervisor
Customer review rating 4.5/5
Wing T. S.
Couples
-
Confirmed reviews ALL
Overall experience is good, we experience stormy weather during our stay but overall we are able to have most our experiences in the hotel, we enjoyed a lot in phu quoc.
Dear Wing T. S.,
Thank you for sharing your wonderful feedback! We’re delighted to hear that you had a comfortable and enjoyable stay. It’s especially rewarding to know that Ryan’s prompt responses to your email enquiries, along with the warm hospitality of our team made a positive impression on you. We will be sure to share your kind words with the team as encouragement for their continued dedication to guest satisfaction. Thank you for choosing to stay with us. We look forward to welcoming you back for another relaxing and memorable experience.
Warm regards,
Thanh Tu
Guest Experience Officer
Customer review rating 5.0/5
Veena P.
Families
-
Confirmed reviews ALL
Had a relaxed time with family
Dear Veena P.,
Thank you so much for your wonderful feedback! We’re delighted to hear that you had a comfortable and enjoyable stay and that our excellent service helped make your family time even more relaxing. It was our pleasure to welcome you and your family. We look forward to creating more memorable moments with you on your next visit!
Best regards,
Thanh Tu
Guest Experience Officer
Customer review rating 5.0/5
Desmond W. B.
Solo
-
Confirmed reviews ALL
Had a few days spare during my holidays and decided to go to Phu Quoc staying at the Pullman. The experience from check in to check out was amazing, the customer service was faultless. The breakfast was amazing the different range of food that was on offer. The room I was allocated was fabulous and extremely comfortable. Everything was so clean and modern.
Dear Desmond W. B.,
Thank you so much for your wonderful feedback. We’re delighted to hear that your stay with us was such a great experience. It’s lovely to know that you enjoyed the breakfast selection, found your room comfortable, and appreciated the cleanliness and modern feel of the resort. We’re especially pleased that our team’s service helped make your holiday in Phu Quoc even more enjoyable. Your kind words are a great encouragement to everyone at Pullman Phu Quoc Beach Resort. Thank you again for choosing to stay with us, and we look forward to welcoming you back for another relaxing holiday in the future.
Best regards,
Thanh Tu
Guest Experience Officer
Customer review rating 5.0/5
Thabo N. N.
Couples
-
Confirmed reviews ALL
Very friendly staff, good vibes, good choice of food, quiet location.
Dear Thabo N. N.,
Thank you for sharing your lovely feedback with us. We’re delighted to hear that you enjoyed the friendly service, good atmosphere and variety of food options at the resort. It’s also wonderful to know that you appreciated our peaceful and quiet location, giving you a chance to relax and enjoy your stay. Your kind words are a great encouragement to our team, and we truly appreciate you choosing Pullman Phu Quoc Beach Resort. We look forward to welcoming you back again soon for another relaxing stay.
Best regards,
Thanh Tu
Guest Experience Officer
Customer review rating 4.0/5
Hussein O.
Families
-
Confirmed reviews ALL
Staff were amazing. Rooms were very well kept. Excellent facilities. Very family friendly even though the resort is best suited for couples. Food was satisfactory. Would be great to have a few more halal food options. The appointed agent to support tourism over charged us for travel and laundry but the service was great.
Customer review rating 5.0/5
Lei W.
Families
-
Confirmed reviews ALL
perfect
Dear Lei W.,
Thank you so much for your kind review! We’re delighted to hear that you had a perfect stay experience with us. We truly appreciate your feedback and look forward to welcoming you back to Pullman Phu Quoc Beach Resort soon!
Warm regards,
Thanh Tu
Guest Experience Officer
Customer review rating 4.5/5
So H. C. W.
Friends
-
Confirmed reviews ALL
Had upgraded our room for my friend’s b day celebration. with b day cake as well. The staff was nice and helpful:)
Dear So H. C. W.,
Thank you for sharing your lovely feedback with us. We’re delighted to know that you enjoyed your stay, especially the comfort and setting of your room, and that the birthday celebration was made a little more special with our cake.
It’s also wonderful to hear that our team’s friendly and helpful service added to your experience. We hope your friend had a truly memorable birthday, and we look forward to welcoming you back for another enjoyable stay at Pullman Phu Quoc.
Warm regards,
Kim Nguyen
Guest Experience Supervisor
Customer review rating 4.5/5
Craig D. K.
Friends
-
Confirmed reviews ALL
Food and drink locations great, rooms great and pool areas.
Customer review rating 5.0/5
Robert G. E.
Families
-
Confirmed reviews ALL
The staff were wonderful in all areas and very comfortable.
Dear Robert G. E.,
Thank you for your kind feedback! We’re delighted to hear that you had a comfortable stay and enjoyed the wonderful service from our team. Your appreciation means a lot to us, and we look forward to welcoming you back again soon!
Best regards,
Thanh Tu
Guest Experience Officer
Customer review rating 4.0/5
Dean A. K.
Families
-
Confirmed reviews ALL
Had some positive and negative experiences. Duty manager Khang showed exeptional service. If it wasnt for him i would have rated 4
Dear Dean A. K.,
It is our great pleasure to know that you chose to stay with us as an ALL Accor+ Explorer Gold member at Pullman Phu Quoc Beach Resort, and we truly appreciate you taking the time to share both the positive and areas where we could have done better.
We are especially pleased to hear that our Duty Manager was able to make a positive difference to your stay. Your recognition of his exceptional service means a great deal, and we will certainly share your kind words with him and the team.
At the same time, we sincerely apologize for the less positive moments you experienced, particularly with the airport shuttle arrangement, service delays, and the breakfast quality. Regarding the airport shuttle, our service operates on a fixed schedule to coordinate transfers efficiently for our guests. However, we understand that being advised to wait or arrange alternative transportation upon arrival was not the welcoming experience you expected, and we regret the inconvenience caused.
Your comments regarding service attentiveness and breakfast have also been shared with the respective teams for further follow-up. We truly value your feedback and hope to have the opportunity to provide you with a smoother and more enjoyable experience on your next visit to Pullman Phu Quoc Beach Resort.
Warm regards,
Kim Nguyen
Guest Experience Supervisor
Customer review rating 5.0/5
Sonia M. T.
Couples
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Confirmed reviews ALL
This was the second time we visited the Pullman, although this time we stayed in a suite overlooking the ocean, which was lovely. The service at the Pullman was top notch, and we never wanted for anything. Breakfast buffet is absolutely outstanding with lots of choices. Loved walking by the beach and laying by the pool, we ate at the restaurants several times, and enjoyed them all. Highly recommend, and we will be back!
Dear Sonia M. T.,
Thank you so much for returning to Pullman Phu Quoc Beach Resort and for sharing your lovely feedback. It’s wonderful to know that you enjoyed your room and had such a relaxing time by the beach and pool. We’re especially delighted that our breakfast buffet and restaurants were highlights of your stay. Your kind words about our service mean a great deal to the whole team. It was truly a pleasure to welcome you back, and we look forward to having you with us again for your next visit to Phu Quoc!
Warm regards,
Thanh Tu
Guest Experience Officer
Customer review rating 5.0/5
Thi Y. N. T.
Friends
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Confirmed reviews ALL
Even though it rained during our trip, we had an amazing and fully enjoyable experience thanks to the wonderful service at the hotel. Everything from the resort's amenities to the warm hospitality exceeded our expectations.
A special thanks to Tu ( GEO staff) for being extraordinarily helpful, attentive, and enthusiastic throughout our stay. Tu's dedicated care truly made our vacation comfortable and memorable. We will come back soon!
Dear Thi Y. N. T.,
Thank you so much for your wonderful review and for sharing such kind words about your stay with us. I’m truly happy to know that, despite the rain, you still had such an enjoyable and memorable experience at Pullman Phu Quoc Beach Resort. It was my pleasure to look after you during your stay, and your kind words about my care and support mean a lot to me personally. I’m so glad I could help make your holiday a little more comfortable and special. We’ll be very happy to welcome you back to Phu Quoc soon!
Best regards,
Thanh Tu
Guest Experience Officer
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Frequently asked questions
Pullman Phu Quoc Beach Resort is located at Group 6 Ban Quy Hamlet, Duong To Commune, Phu Quoc, Vietnam. Situated on the island's southwest coast, we are just a 10-minute drive (10.1 km) from Phu Quoc International Airport via our scheduled or on-call shuttle. You can enjoy our private white sand beach on Bai Truong or explore nearby attractions like the Sonasea Night Market.
Pullman Phu Quoc Beach Resort offers a variety of sophisticated accommodations including:
Superior Room with 2 Zip-Beds or 2 Single Size Beds
Deluxe Room with 1 King Size Bed or 2 Single Size Beds (Garden or Ocean View)
Premium Deluxe Room with 1 King Size Bed and Ocean View
Cabana with 1 King Size Bed and Pool Access
Suites including Executive and Premium Family options with up to 2 bedrooms
Pool Villa with 2 bedrooms and a private pool
At Pullman Phu Quoc Beach Resort, you can enjoy a wide range of facilities:
Free Wi-Fi and on-site car park
Buffet breakfast at Salt 'n' Pepper for an additional fee
Freshwater swimming pool and Pullman Fit center
Spa treatments, sauna, and Jacuzzi for an additional fee
Dining at Mad Cow Wine & Grill and Sea Stars
Wheelchair accessible facilities and 3 meeting rooms
Pullman Phu Quoc Beach Resort offers diverse dining experiences:
Salt 'n' Pepper: All-day dining featuring international buffets and a children's menu.
Mad Cow Wine & Grill: A rooftop steakhouse serving succulent meats and wine.
Sea Stars: An al fresco Vietnamese seafood grill.
Bars: Lighthouse Bar in the lobby, and Beach House or Coconutz by the pool.
Room service is also available for your convenience.
Check-in at Pullman Phu Quoc Beach Resort is from 03:00 PM, and check-out is up to 12:00 PM. For more flexibility, many hotels offer the late check-out option, allowing you to enjoy your stay longer. Indeed, members of the ALL Accor loyalty program benefit from preferential conditions and late check-out. If you are not a member, you can also request a late check-out when booking online, upon arrival or directly at the front desk the day before or the day of departure. A late departure can sometimes be offered until 1-2 PM.
Yes, Pullman Phu Quoc Beach Resort regularly offers special deals and discounts, mainly accessible through our ALL Accor loyalty program. By becoming a free member, you benefit from preferential rates year-round, often 5% to 10% off. You can also take advantage of exclusive offers sometimes up to 30% or 40% off stays for certain periods. To maximize your savings, check the Deals section on all.accor.com, sign up for newsletters to receive the best offers by email, be flexible with your dates and book directly via the website or the ALL Accor app, to enjoy the best guaranteed rates and earn loyalty points.
You can cancel your reservation for Pullman Phu Quoc Beach Resort using the official website all.accor.com, the mobile app or by contacting our customer service. Special cancellation terms may apply.
At Pullman Phu Quoc Beach Resort, pets are not allowed.
Pullman Phu Quoc Beach Resort features 3 meeting rooms, with the largest space offering 481 m² and a maximum capacity of 420 seats. Our business facilities include a business center with support staff and high-speed Wi-Fi to ensure a productive environment.
You can certainly host your special day at Pullman Phu Quoc Beach Resort, where we offer creative and vibrant wedding ceremonies and receptions. Our facilities include 3 meeting rooms with a maximum banquet capacity of 300 guests and a total seat capacity of 420. The largest room spans 481 m², providing a distinctive setting for any event.
Pullman Phu Quoc Beach Resort is a wheelchair accessible hotel featuring 3 rooms specifically designed for people with reduced mobility. Our accessible rooms include bathrooms with 32-inch wide doors, fixed and flexible showerheads, and grab bars for your comfort. We also provide accessible services at our Spa and restaurants to ensure a seamless experience for all guests.
Yes, Pullman Phu Quoc Beach Resort allows online booking without prepayment. Payment will be made directly at the front desk upon your arrival. To do so, select the Flexible Rate option when choosing your room.
The Spa at Pullman Phu Quoc Beach Resort offers a bamboo-lined sanctuary where your journey begins with a healthy beverage and a foot ritual using salts and fresh herbs. Our wellness facilities include:
Sauna room
Jacuzzi and whirlpool bath
Deep tissue massages for an additional fee
Hair care and foot reflexology for an additional fee
Pullman Phu Quoc Beach Resort features Mad Cow Wine & Grill, a rooftop steakhouse that offers an exceptional view of the island in a casual setting. While it serves as a premier dining destination, the text does not specify if access is open to the general public or restricted to hotel guests.
Pullman Phu Quoc Beach Resort supports business travelers with a 24/7 Connectivity Lounge and a self-service business center with support staff. Our rooms are equipped with a business desk, high-speed Wi-Fi, and a safe large enough for a laptop. Additionally, we offer:
3 meeting rooms
Express check-in and check-out
Plugs and converters available on desks
Accor Live Limitless
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I earn Status & Rewards points
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I can take advantage of the Members' rate
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