Pullman Phu Quoc Beach Resort

Customer review rating (ALL Rating) 4.7/5 2,125 reviews

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Description

Hotel extras

  • A beach resort with accommodation ranging from upscale twin rooms and spacious family suites.

  • Signature Pullman Bed and Japanese Washlet

  • Located on Bai Truong with private white sand beach of 170m.

  • 24/7 facilities: Pullman Fit and Connectivity Lounge.

  • A complete line-up of lifestyle facilities and activities for guests at any age.

Our accommodation(s)

Hotel location

Pullman Phu Quoc Beach Resort

Group 6 Ban Quy Hamlet, Duong To Commune
PHU QUOC
Vietnam

GPS:10.120242, 103.983464

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.7/5  2,125 reviews

TripAdvisor Rating  5.0/5  602 reviews

Certificate of excellence 2024

Inconsistencies. Nice hotel.

TripAdvisor rating 3.0/5

alyssam8 Families - TripAdvisor review

Not great: Beds are uncomfortable. If you have 2 Accor plus cards you need to let the restaurant know before you order, so they can separate your table otherwise you can’t use them both. Pool is cold. Restaurant is ok, but you get bored after a few days of it. Staff tell you that the last order for the restaurant is at 10pm. Check in went from 9pm - 9:40pm so when we got to the restaurant we were told it was closed (last orders now being told was 9/9:30) so couldn’t order anything. The room service menu only had about 6 dishes and they were all Vietnamese food that westerners may not want to eat. We went to order a drink from the bar but the lady would not serve us because she said last orders were at 11:30pm. We showed her our phones that said 11:28pm. Staff don’t seem to take accountability or help you when they give you the wrong information. No overview of resort facilities. Great: Sun loungers Beach bar Pool service Food is cheap if you have Accor plus membership (50% off) Things to know: There are other hotels just a short walk along the beach that have restaurants with more atmosphere at night. The intercontinental lets you join IHG and you get 20% off food and beverage bills. The night markets down the road are clean but nothing really there. Staff warm to you after you have been there a few days. The first day it’s a constant battle.

Beautiful stay and lovely staff

TripAdvisor rating 5.0/5

cchchoi1986 Families - TripAdvisor review

My family had a great stay at Pullman Phu Quoc, when we finally checked in - we were helped to our room by attendant Lac who was very friendly and helpful during our stay. Our first two rooms were quite humid and smelt of mildew, finally manager Duong was able to help with the seamless transition of rooms and ended up upgrading us. My parent’s rooms were normal and comfortable. The breakfast is great, especially the daily flavors of juices plus pho and banh mi stations. The hotel pool and other facilities were well maintained and staff very professional. They even helped us book restaurants outside of the hotel as well introduce us to a taxi driver that helped us throughout our trip to take us safely and quickly to many destinations. Would recommend a stay here for future travelers

recommend to stay

TripAdvisor rating 5.0/5

Chattie C TripAdvisor review

All staff provided very good hospitality since I arrived at the airport. Cozy room and Good quality of breakfast in terms of variety and favor. I would like to give a compliment to Binh, he is attentive and considerate, try the best to help me in quick respond, thanks a lot.

One of the best stay we've had

TripAdvisor rating 5.0/5

Marinel N TripAdvisor review

We stayed there for about a week. Customer service was excellent. They provided free airport pickup and drop off service. Front office staff were friendly and courteous. Mr. Vu, GRO was so helpful in all aspects, he pointed us to where the best places are in Phu Quoc, he helped us in communicating with non English speaking staff and concessionaires outside the hotel that's why my daughter and sister were able to enjoy para sailing and jet skiing. If we needed help in anything, Vu was just a phone call away. We ate at Mad Cow, their grilling restaurant, steak was great and staff knows what they're doing and talking about. Breakfast at the Salt 'n Pepper restaurant offers a wide variety of food. We specially love their speciality coffee (coffee and coconut cream). Beach area is private where you can lounge in peace. Overall, we had a very pleasant stay and we will definitely come back.

Nice trip in Pullman

TripAdvisor rating 5.0/5

273kinc Families - TripAdvisor review

Huyen is the coach of the meditation, and her service is very good. Meditation outdoor facing blue sky and ocean, feeling breeze and sound of birds and ocean waves is fantastic. It is integration of inner self with the nature. I feel so relaxing during the meditation and it is a good start of the day.

Dear Our Valued Guest, Thank you so much for sharing your wonderful experience with us! We're thrilled to hear that you had such a relaxing and rejuvenating time during the meditation session with Coach Huyen. The combination of the beautiful outdoor setting, the soothing sounds of nature, and Huyen's guidance truly sounds like a perfect start to the day. We're glad that you were able to connect with both your inner self and the surrounding nature. Your feedback is greatly appreciated, and we'll be sure to pass on your kind words to Huyen. We look forward to welcoming you back for more peaceful moments in the future! Warm regards, Xuan Nguyen Guest Experience Manager

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Other web-users rate our hotel

  • 476 reviews 8.3/10 Location
  • 945 reviews 8.6/10 Room
  • 1,486 reviews 9.1/10 Service
  • 5 reviews 8.3/10 WiFi
  • 582 reviews 9.5/10 Pool
  • 550 reviews 9.4/10 Breakfast
  • 433 reviews 8.7/10 Cleanliness
  • 330 reviews 9.2/10 Vibe

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