Pullman Phu Quoc Beach Resort 5 stars

Customer review rating (ALL Rating) 4.7/5 2,199 reviews

Pullman Phu Quoc Beach Resort - Image 1
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Description

Hotel extras

  • A beach resort with accommodation ranging from upscale twin rooms and spacious family suites.

  • Signature Pullman Bed and Japanese Washlet

  • Located on Bai Truong with private white sand beach of 170m.

  • 24/7 facilities: Pullman Fit and Connectivity Lounge.

  • A complete line-up of lifestyle facilities and activities for guests at any age.

Our accommodation(s)

Hotel location

Pullman Phu Quoc Beach Resort

Group 6 Ban Quy Hamlet, Duong To Commune
PHU QUOC
Vietnam

GPS:10.120242, 103.983464

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.7/5  2,199 reviews

Customer review rating 4.0/5

Yena L. Friends - Confirmed reviews ALL

I recently stayed at Pullman and had an absolutely wonderful experience—it’s a resort I would love to visit again. The rooms were spacious and clean, the staff were friendly, and both the breakfast and restaurant meals were delicious. The large swimming pool was fantastic, and watching the sunset from the private beach is something I will never forget. Additionally, out of all the resorts I have visited, the food at Pullman was truly exceptional and left a lasting impression. If I may offer a few minor suggestions, I noticed that the bathroom and shower areas being open caused the room to become quite humid. Since the shower and room are not fully separated and the glass above is open, the bedding became a bit damp. For the Beach House, improving the shower facilities—for example, adding hangers inside the shower or a hairdryer in the bathroom—would make changing and getting ready more convenient. I also suggest inspecting the pool tiles, as some were missing or protruding. While I was not seriously hurt, it could be a safety concern, especially for children. Overall, my stay at Pullman was fantastic, and with attention to these small details, the experience could become absolutely perfect. Thank you for your consideration, and I look forward to visiting again.

Dear Yena L., Thank you very much for sharing your thoughtful review of your stay at Pullman Phu Quoc. We are delighted to hear that you enjoyed your time with us, from the spacious and clean rooms, our friendly team, delicious meals, large swimming pool and the sunset on the private beach. Your kind words about our food being exceptional truly mean a lot to us, and we will share your compliments with the team. We also sincerely appreciate your constructive suggestions regarding the Beach House facilities, including the open shower design, shower amenities, and pool tiles. Your feedback is invaluable in helping us identify areas for improvement, and we will review these points carefully to enhance guest comfort and safety, particularly for families with children. We are grateful for your trust and encouragement. We very much look forward to welcoming you back for another memorable experience at Pullman Phu Quoc. Warm regards, Kim Nguyen Guest Experience Officer

Customer review rating 5.0/5

Tien D. N. Couples - Confirmed reviews ALL

Thank you Pullman Phu Quoc Resort for the past two days. We spent two fifth days on our honeymoon in Pullman and were warmly welcomed by everyone. We are very grateful to have the room upgraded to Cabana with a private swimming pool. My wife really likes Pullman's bed and had deep sleep every night. Breakfast is also a notable highlight, with two options being the buffet at Salt & Pepper and A la carte at Mad Cow. I chose Mad Cow for both days and always ordered charcoal grilled beef because the meat was very tender, fragrant with smoke and herbs. Lam and Giau makes us feel very comfortable when dining at the restaurant. The two young servers were cheerful, enthusiastic, and always try to meet our requirements. My wife and I spent an afternoon at the beach to chill and truly loved Phu Quoc beach, it's been a long time since we felt so relaxed. Once again, thank you Pullman and the team for giving us two wonderful days.

Dear Tien D. N., Thank you so much for sharing a heartfelt review of your honeymoon stay with us at Pullman Phu Quoc Beach Resort. We are truly honored to have been part of this special chapter in your journey and are delighted to know that your time with us was comfort, relaxation, and beautiful memories. It’s also wonderful to hear that breakfast at Mad Cow Wine & Grill and Salt 'n Pepper Restaurant was a highlight of your stay. Your kind words for our attentive service will be shared with the team as they will be truly touched by your appreciation. Thank you once again for choosing us for your honeymoon. We look forward to welcoming you back for many more memorable moments in the future. Warm regards, Kim N. Guest Experience Officer

Customer review rating 5.0/5

Quoc L. N. Families - Confirmed reviews ALL

Had a wonderful stay at Pullman Phu Quoc Beach Resort. The beachfront location is stunning, especially at sunset. The room was spacious, modern, and spotless, with a very comfortable bed. The pool and private beach were beautifully maintained, and breakfast offered a great variety of delicious options. Most importantly, the staff were warm, attentive, and truly made the experience special. Thanks Phat for driving us around the resort! I would like to sincerely thank Lam, Hanh, Ngoc, Kang, and Thuy (trainee) at Mad Cow for their excellent service and warm hospitality. A very special thank you to Trang at Guest Relation team for going above and beyond to make our stay truly pleasant and memorable. Highly recommend for a relaxing and luxurious getaway in Phu Quoc!

Dear Quoc L. N., Thank you so much for sharing a wonderful review of your stay at Pullman Phu Quoc Beach Resort. We are truly delighted to know that you enjoyed our beachfront location, our pool, private beach, and breakfast variety. We’re glad that beautiful sunsets as well as the comfort and cleanliness of your room. Your kind words about our team for their excellent service and warm hospitality, mean a great deal to us. We will be delighted to share your compliments with the team, who will be especially touched by your appreciation. We sincerely thank you for your recommendation and look forward to welcoming you back soon for another relaxing and memorable stay. Warm regards, Kim N. Guest Experience Officer

Customer review rating 5.0/5

Subramaniam G. Couples - Confirmed reviews ALL

We had an absolutely wonderful and unforgettable stay at Pullman Phu Quoc for our honeymoon. From the moment we arrived, everything was perfect the hotel was spotless, beautifully maintained, and the team assisted us quickly and efficiently with warm smiles. All the staff were incredibly friendly, professional, and made us feel truly special. A special shout-out to the bellman, Mr. Tang, who helped with our luggage and patiently explained everything about our room he was truly outstanding. Kudos to him! Our heartfelt thanks to Mr. Truong Nguyen from the reservation team for arranging such a stunning honeymoon decoration. It was beyond our expectations and made our stay extra magical. We were so touched by the effort and care. We would also like to sincerely thank the housekeeping team. Our room was quite messy with flowers, yet they cleaned it so perfectly every day with great dedication. We truly appreciate their hard work. Overall, we had an amazing experience at Pullman Phu Quoc. Every detail was thoughtfully taken care of, and we felt pampered throughout our stay. Thank you to the entire team for making our honeymoon so memorable. We will definitely come back again!

Dear Subramaniam G., Thank you so much for sharing your heartfelt review. We are truly honored that you chose to celebrate meaningful milestone with us at Pullman Phu Quoc Beach Resort, and we’re delighted to know that your stay was both wonderful and unforgettable. It’s a pleasure to hear that you felt warmly welcomed from the moment you arrived and that our team’s friendliness and professionalism made you feel truly special. Your kind recognition of Mr. Thang, Mr. Truong Nguyen and our dedicated housekeeping team means a great deal to us, and we will be sure to share your lovely compliments with them. They will be truly encouraged by your words. Thank you once again for your trust and kind recommendation. We sincerely look forward to welcoming you back for many more beautiful memories in the future. Warm regards, Kim Nguyen Guest Experience Officer

Customer review rating 4.0/5

Ik J. M. Families - Confirmed reviews ALL

All staff were friendly, the breakfast was great with so many choices of food. The only negative thing about our stay was the low water pressure in the shower, with some rusty bits in the bathroom.

Dear Ik J. M., Thank you very much for sharing your feedback with us. We’re delighted to hear that you enjoyed the friendly service from our team and the wide variety of choices at breakfast, and that wonderfully to know these moments added to your stay. At the same time, we sincerely apologise for the inconvenience you experienced with the shower water pressure and the condition of some bathroom fittings. This is certainly not the standard we aim to provide, and your comments have been shared with our Engineering team for prompt inspection and improvement. We truly appreciate your valuable feedback and hope to have the pleasure of welcoming you back for an even more comfortable stay at Pullman phu quoc Beach Resort in the future. Best regards, Kim Nguyen Guest Experience Officer

Other web-users rate our hotel

  • 823 reviews 8.3/10 Location
  • 1,591 reviews 8.2/10 Room
  • 2,879 reviews 9.1/10 Service
  • 12 reviews 9.3/10 WiFi
  • 1,054 reviews 9/10 Food
  • 899 reviews 9.5/10 Breakfast
  • 883 reviews 9.4/10 Pool
  • 749 reviews 9.6/10 Wellness Area

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