Pullman Phu Quoc Beach Resort

Very nice property. Clean and comfortable with everything you could ever need. The F&B staff are very kind, considerate and extremely friendly. Also there were some fun activities such as pizza making which was a nice experience. They also did an awesome job helping to celebrate our vacation there as it was a birthday celebration. Definitely unforgettable. Thanks to all the staff and see you in a few months for our anniversary celebration!

We stayed at Pullman Phu Quoc for 3 nights at the end of our 2 week trip to Vietnam. This was the perfect ending to our vacation. There are many really great option on Phu Quoc and it can become hard choosing between one. We actually ended up booking Pullman by eliminating other options in the mix. And what a great decision this turned out to be :) The Hotel is around 15-20 min drive away from the Airport. We ended up taking a Grab to the hotel as the timing of free shuttle provided by hotel didn't worked out. We had opted for a Ocean View Suite Room (Junior Suite on some sites) and had requested for the room on the top floor, which was duly met. The Ocean View Suite rooms are in main building and most likely are 2 per floor. The room itself is really big and spacious and comfortable, with multiple sofas and places to relax. Even after an extra rollaway bed for our daughter, there was plenty of space to move around. The bed is kind of extra large and very, very comfortable. The balcony runs the entire length of room and has chairs along with a drying rack for clothes. The sea is quite near (though it appears far in photos) and from the bed one can get a direct view of the sea (and the sunset). There is also a walk in closet for luggage and things, which is kind of hidden from the main room and ensures that room stays neat and tidy. There were beach slippers which were available for use. The room has pretty modern facilities, with bedside control for curtains, automatic night lighting etc. The TV is a big one - most likely 65 inches. The bathroom is huge, with separate stalls for shower and toilet. The toilet seat is Japanese one with an array of buttons to help you take care of your business :) The Bath tub is huge, faces the sea and can easily fit even more than 2 people. There is another small TV for the time when you are relaxing in the tub. The TV's in the room are semi-smart ones. Due to the peculiarities of our phones (Apple/Google), we were not able to project our phones to TV. The hotel staff also tried but couldn't make it work. However, they graciously offered us the use of a laptop for the duration of our stay. This gesture just totally blew us away and demonstrated the length to which the staff would go for customer satisfaction. Hotel has many eating joints, however the main one is on the ground floor of main building. We are vegetarians and one of the factors for us in choosing the hotel was the availability of vegetarian food (which we gathered from some Tripadvisor reviews and menus). We had informed this in advance to the hotel. All during our stay, the Chef went our of their way to ensure that we had something vegetarian available. They frequently took our requests for vegetarian food and did their best to fulfill them. Our daughter had a really good time in the Kids Club, which was quite well staffed and equipped. The pool is another highlight of the hotel and is very big. During our stay it had just the right number of people and we enjoyed a lot. It has a sunken bar right in the middle. We found the beach to be nice and clean. It seems trash does comes in during the night, but hotel staff took care to ensure that beach is clean. Though, there are reviews around beach being dirty and non-swimmable, we found it okay. However, certainly the water quality can't be compared to postcard beaches. On the last day, we went for a complimentary cycle ride with Ms. Tuyen. It was quite fun. All along the way, she told about many things and in the end presented us with really awesome videos and photos of us riding. With the background, these videos look straight out of a movie. So a big thanks to Ms. Tuyen for this. Though we have travelled around the world, this was easily one of the best hotels, we have ever stayed in. The hospitality of the staff is just amazing. We would certainly return again.

We came all the way from Malaysia and had an enjoyable 4 days-3 nights stay in Pullman Hotel (Phu Quoc). My family and the kids not only admire every corner of the decoration in the hotel and the thoughtfulness of the facilities, but also the efficacy and friendliness of the staffs. The receptionists were well-versed in English with a little bit of Korean and Mandarin. They were truly helpful in translating and arranging the transportation with the locals. The rooms were clean and well-maintained as advertised. The automated toilet seat heater and flusher truly amazed us. All the adults had so much fun at the poolside bars together with the enormous swimming pools, while the kids immersed themselves in the splash pool and also the fascinating kids playing room. Thumbs up to the in-house rooftop restaurant (Madcow Restaurant), which served scrumptious Western food at a reasonable price. Thanks to the waitress and chef who specially prepared non-dairy mashed potato together with lactose-free grilled tuna for me. The only downside would be the location of the hotel. It is located about 20 mins or more from other important attraction points. So it told us something to get any supplies from the pharmacy and convenience stores. Besides that, the beach at the hotel was too windy and the waves were too aggressive for any water sport. Perhaps we shall repeat this trip in another season of the year.

I was stay for 3nights I arrived 7:30am but thanks for early check in and upgrade room with Amenity everyday and nice food B/F and beach restaurant with some Korean foods Very kind all of staff ( bell man, reception and Restaurant , Activities, Manager...) I had good time for Activities ( stretching, beach bike and Yoga at beach) I want to come back again! thank you so much! ki b. P.

It was a wonderful family trip. The staff was very attentive and we made great family memories. The pool is amazing with its bar and well maintained like the rest of the facilities. Our little one especially enjoyed the Kids Club with Tuyen, Huyen and Mo.