Novotel Phu Quoc Resort 5 stars

Customer review rating (ALL Rating) 4.7/5 1,128 reviews

Best price
guarantee
Novotel Phu Quoc Resort - Image 1
Novotel Phu Quoc Resort - Image 2
Novotel Phu Quoc Resort - Image 3
Novotel Phu Quoc Resort - Image 4
Duong Bao Hamlet, Duong To Commune, Kien Giang Province, 91000-9200 PHU QUOC ISLAND, Vietnam

Description

Hotel extras

  • "Located on Bai Truong, renowned for its stunning sunsets "

  • "Large choice of Bungalow types with option of private pool "

  • Highest quality seafood available our signature Restaurant.

Our accommodation(s)

Take advantage of our Flight + Hotel offers

Discover
Discover

Hotel location

Novotel Phu Quoc Resort

Duong Bao Hamlet, Duong To Commune, Kien Giang Province
91000-9200 PHU QUOC ISLAND
Vietnam

GPS:10.12892, 103.982711

Telephone
Fax +84 297 6260 888

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.7/5  1,128 reviews

TripAdvisor Rating  4.5/5  2,731 reviews

Certificate of excellence 2023

Excellent Stay

Customer review rating 5.0/5

Cc Couples - Confirmed reviews ALL

We have 5D4N, room facing the garden. Its very cozy and quiet despite the occupancy rate is high. We love the beach and also the swimming pool. Customer service is good and all staff is friendly. Good spread of breakfast and never have shortage. The buffet is good too!, Fresh seafood and worth the cost.

Dear Chow Yen C., We very much appreciate your comments regarding your stay at the Novotel Phu Quoc Resort. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Novotel Phu Quoc Resort Management

Good value well located resort

TripAdvisor rating 4.0/5

MelbourneLeapy Families - TripAdvisor review

I chose this hotel because it is centrally located close to the airport and mid island, making it easier to access either the North or the South end of Phu Quoc. It is not 5 star, but there are other 5 star hotels close by if that is your preference. I found the Novotel had a relaxed feel and that all staff were pleasant and greeted us every time we walked by. There are multiple pools and a well maintained beach area available to guests. The only issue with all of these is that they are quite a walk from the main wing of the hotel and all require transiting flights of stairs, so I don’t know how anyone with mobility issues would manage. We did not have any issues finding loungers to sit on at the pool, but the beach area could do with a few more. It was noticeable when a large group of Chinese tourists left on the Saturday we were there that the pool area was almost empty. Clearly the Novotel caters for large groups of tourists on a regular basis. The hotel (and most of the island) accommodates predominantly Russian and Chinese guests, with very few European or Aussies, but we were well catered for. The hotel is showing signs of needing some maintenance, but was generally spotlessly clean. Breakfast was plentiful and varied with something for all tastes and cultures. We did not eat other meals in the hotel as there was a small night market across the road with thirty or more food places and we chose to try out some of them most nights. As with most Asian countries all alcohol is expensive except beer, which is very cheap at about $1 a can. My slight niggle with our room (and I assume most of the hotel rooms) was the noise of the air conditioning, which was so loud that it took a couple of nights to get used to how loud it was before I was able to sleep without hearing it all night. I would certainly stay at the Novotel again for the location and moderate rate we paid as Accor members.

Xin chao MelbourneLeapy, Thank you very much for your valuable feedback regarding your stay at Novotel Phu Quoc Resort. We will make every effort to further improve our services based on your feedback. We are looking forward to seeing you again. Sincerely, Novotel Phu Quoc Resort Management

Great location

Customer review rating 5.0/5

Steffi D. Couples - Confirmed reviews ALL

We were on our honeymoon trip and couldn’t have asked for anything better. Loved the location of the hotel and the beach for sure. Would visit everytime i come to phu quoc

Xin chao, We very much appreciate your comments regarding your stay at Novotel Phu Quoc Resort. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our Heartist as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Novotel Phu Quoc Resort Management

Best place

Customer review rating 5.0/5

Shehan E. Solo - Confirmed reviews ALL

Loved this place Sauna steam room gym pool all facilities top notch And last day late checkout without charges loved every thing about this place

Xin chao, We very much appreciate your comments regarding your stay at Novotel Phu Quoc Resort. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our Heartist as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Novotel Phu Quoc Resort Management

Good stay and friendly staff

TripAdvisor rating 4.0/5

seeywong Friends getaway - TripAdvisor review

You can feel the friendliness of the staff from the moment you step into the hotel, and check-in or check-out is smooth. The hotel generously upgraded me to a suite, and the view from the room was beautiful. However, the design of the room is a bit strange. For example, the walk-in dressing room is not attached to the bathroom but in the living room. The bathroom also lacked hooks and there was no door to the shower room. . . . The hotel breakfast has many choices and tastes. There is a staff named MY in the restaurant who is very enthusiastic.

Xin chào Seewong, We look forward to your words of praise. We are happy to pass on your positive appreciation to My and to the entire team. Your satisfaction is the best reward for our people who work every day to provide you with impeccable service. We hope to see you again soon. Sincerely, Novotel Phu Quoc Resort Management

In partnership with TripAdvisor

Other web-users rate our hotel

  • 781 reviews 9/10 Location
  • 901 reviews 7.8/10 Room
  • 1,057 reviews 9/10 Service
  • 38 reviews 2.3/10 WiFi
  • 596 reviews 9/10 Breakfast
  • 472 reviews 9.3/10 Pool
  • 430 reviews 9/10 Beach
  • 380 reviews 9/10 Cleanliness

Powered by Trustyou

Our other establishments nearby

All our hotels in Phu Quoc Island

Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.