Novotel Phu Quoc Resort 5 stars

Customer review rating (ALL Rating) 4.7/5 985 reviews

Hotel extras

  • "Located on Bai Truong, renowned for its stunning sunsets "

  • "Large choice of Bungalow types with option of private pool "

  • Highest quality seafood available our signature Restaurant.

ALLSAFE approved hotel

Our accommodation(s)

Hotel location

Novotel Phu Quoc Resort

Duong Bao Hamlet, Duong To Commune, Kien Giang Province
91000-9200 PHU QUOC ISLAND

GPS:10.12892, 103.982711

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.7/5  985 reviews

TripAdvisor Rating  4.5/5  2,042 reviews

Certificate of excellence 2023

Good hotel with nice sea view.

TripAdvisor rating 5.0/5

GoPlaces31796639729 TripAdvisor review

Good service, friendly staff, there is a play area or a gym that is really great, nice good, green trees, the uniforms of the staff are very wonderful, nice sea view. In my opinion this is the best hotel.

Best service

TripAdvisor rating 5.0/5

huong P TripAdvisor review

Best services - room- reception Beautifull underground Rate reasonable Hotel view is so nice, gym/ swimming pool is good Mr Son at louge bar serve very best and helpful, friendly, thanks so much for services

Such a wonderful resort

TripAdvisor rating 5.0/5

Journey01019495205 TripAdvisor review

Nice room, delicious food, wonderful swimming fool. Thanks to Lily for helping me check out. 방도 깨끗하고 나이스하고 지어진 지 8년밖에 안 되어서 신식임. 수영장이 멋져용. 조식 베리 굿. 쌀국수가맛있고, 빵 치즈 햄 종류가 매우 다양하고 맛있음. 요가 클래스도 아주 만족스러움.

Xin chao Journey01019495205 Thank you for taking the time to share your feedback. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We will strive to improve our service based on the opinions and impressions we receive. We appreciate you sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Nhu Le (Ms.) Assistant Front Office Manager Novotel Phu Quoc Resort

Beautiful place, thoughful and lovely staff.

Customer review rating 4.0/5

Nguyen Couples - Confirmed reviews ALL

Service was top notch everywhere in the resort. The place is beautiful. Location in front of the beach was perfect. Staff was helpful and kind. Note, The private pool in the villa needs deeper cleaning. There were a bit of algae. Restaurant was good. Staff was thoughtful. Definitely recommanded.

Đẹp, ok

Customer review rating 5.0/5

Phương A. Q. Families - Confirmed reviews ALL

Very good

Dear Anh Quan P., We very much appreciate your comments regarding your stay at the Novotel Phu Quoc Resort. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Cuong Ton (Mr.) Front Office Manager

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Other web-users rate our hotel

  • 332 reviews 8.7/10 Location
  • 443 reviews 8.8/10 Room
  • 563 reviews 8.9/10 Service
  • 20 reviews 6.9/10 WiFi
  • 261 reviews 9.2/10 Breakfast
  • 252 reviews 9.3/10 Pool
  • 205 reviews 9.3/10 Cleanliness
  • 198 reviews 8.9/10 Beach

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