Novotel Phu Quoc Resort 5 stars

Customer review rating (ALL Rating) 4.7/5 1,251 reviews

Novotel Phu Quoc Resort - Image 1
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Description

ALLSAFE approved hotel

Hotel extras

  • "Located on Bai Truong, renowned for its stunning sunsets "

  • "Large choice of Bungalow types with option of private pool "

  • Highest quality seafood available our signature Restaurant.

Our accommodation(s)

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Hotel location

Novotel Phu Quoc Resort

Duong Bao Hamlet, Duong To Commune, Kien Giang Province
91000-9200 PHU QUOC ISLAND
Vietnam

GPS:10.12892, 103.982711

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.7/5  1,251 reviews

TripAdvisor Rating  4.5/5  2,631 reviews

Certificate of excellence 2023

Trong was a great bartender!! Thank your so much for your service!!!!!!!

TripAdvisor rating 5.0/5

BohyeonL2 TripAdvisor review

Trong was so kind! The Best bartender ever!! We had a really great time. Thank you so much for your service! The cock tail was very tasty and experience was really awesome. If you have a time, you have to try this. Great great great great!!!!!!!!!

Xin chao BohyeonL2, We wish to thank you for the appreciation expressed following your stay at Novotel Phu Quoc Resort and we will not fail to share your comments with our whole team. Looking forward to welcoming you again. Sincerely, Novotel Phu Quoc Resort Management

Novotel cocktail class with Trong

TripAdvisor rating 5.0/5

heesukh1 TripAdvisor review

Cocktail class with Trong is very good experience. Cocktail (whisky sour)is delicious, and making cocktail myself is so special experience. Vietnam whisky taste good!!! Trong was so nice and kind^^ He has cute flap(?) skills!!!!!!!!!!

Xin chào heesukh1, We look forward to your words of praise. We are happy to pass on your positive appreciation to Trong and to the entire team. Your satisfaction is the best reward for our people who work every day to provide you with impeccable service. We hope to see you again soon. Sincerely, Novotel Phu Quoc Resort Management

Thank you !!

TripAdvisor rating 5.0/5

서희 박 TripAdvisor review

Bartender trong is nice guy !!! We had very good time here~~~~~~♡ !!!! Novotel class was very good! Our travel was perfect~~~~~ !! Coktail was very delicious~~~~ Trong was very kind and nice ~~~~~~~~~!!!! THANK YOU VERY MUCH~~~~~~~~ !!!!!!

Xin chao I33CW_, I will share your review with our team. We have been working tirelessly to improve the quality of our services. I believe this feedback will be a great encouragement to all of our employees. Thank you again for sharing your experience with us, and we sincerely hope that your next visit will be as enjoyable as the previous one. Sincerely, Novotel Phu Quoc Resort Management

Nice resort to stay

TripAdvisor rating 5.0/5

Namwoo K TripAdvisor review

Pretty nice hotel to stay for the price. The service was excellent, food was plentiful. A huge spread for breakfast which I have never seen before in other hotels. KIET who served our dinner was awesome and we loved the food We would like to go there again if we had a chand to visit phu quok

Xin chao namwook2024, We are delighted to learn that you had a joyful experience with us. Your kind words are definitely appreciated and your compliments have also been shared with the whole Heartists. Once again, thank you for the great feedback. We do hope to see you again. Sincerely, Novotel Phu Quoc Resort Management

Ms.Hang at Front Desk is the best staff i've ever seen.

Customer review rating 4.5/5

Jiwon B. Couples - Confirmed reviews ALL

We stayed Novotel PhuQuoc on 5th Feb. This property has wonderful view and excellent staff. My expectations were very high since Novotel was the first accomodation of my very first overseas trip. Every single staff of yours was very kind and showed their beautiful smile in every moments. Especially, Ms,Hang(If i'm not wrong) at Front Desk is the best. I was about to check in but didn't know where the front desk is, then she noticed me and help us to check in. She congratulated my birthday sincerely, and assigned the best ocean view room! We took the picture together, hope you remember us and see you again Ms,Hang :) P.s. the room service quality seems to need to be upgrade, though.... other than that, it was very nice!

Dear Jiwon B., We very much appreciate your comments regarding your stay at the Novotel Phu Quoc Resort. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Novotel Phu Quoc Resort

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Other web-users rate our hotel

  • 617 reviews 8.8/10 Location
  • 782 reviews 8.3/10 Room
  • 940 reviews 8.8/10 Service
  • 35 reviews 3.5/10 WiFi
  • 508 reviews 9/10 Breakfast
  • 410 reviews 9.2/10 Pool
  • 366 reviews 9.3/10 Amenities
  • 366 reviews 9.1/10 Beach

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