La Veranda Resort Phu Quoc - MGallery 5 stars

I had 3 night-stay with my family at La Veranda Resort in October 2020. My rooms were upgraded into Classic Villa. The rooms are really beautiful and charming. The resort is calm and peaceful. My parents really enjoyed the jacuzzi pool. Breakfast was upgraded into à la carte all you can eat, the F&B attendants were very caring for our needs during the stay. I love every corners of the resort. Super recommend this resort !!

Truly terrific service from all staff, especially Enzo, Guest Relations Manager, and Mr. Ting (spelling) in the bar and Pepper Tree restaurant. Rooms were comfortable and reasonably well appointed. Pool was delightful. Gym was a big disappointment. Merely functional, at best. Did not use the spa, but my wife was very satisfied with the service and the quality of her treatment. Food in Pepper Tree was hit and miss. We had a couple of meals that were good, but not exceptional. And we had a couple that were very poor. Coffee at breakfast was consistently terrible. Either the machine was broken, or the quality of the coffee when it was working was barely drinkable. There really is no excuse for a 5 star hotel not being able to produce a good cappuccino or latte. In fairness I should note that the eggs benedict at breakfast were consistently excellent. Mosquitos and biting flies were a MAJOR problem during our stay. I know this is always an issue in tropical climes, but most establishments combat this by regular fogging of the grounds. Its clear that La Verandah is not doing this, which detracts mightily from one's enjoyment if one is prone to being bitten by bugs.

Despite the rain during our stay, it didn't dampen our spirits as the resort was just amazing. Everything in the resort lived up to our expectations, and to receive a special treat each night was amongst the kids favourite time of the day. We were upgraded before our arrival and that itself was a wonderful gesture. Everything lived up to our expectations but only wished there we more options with the breakfast menu but I can understand the reasons behind it. The signature Phu Quoc Cocktail is a must-try when you are at La Veranda. Will definitely return to this place in the future. Thank you for making our stay such a memorable one. Dina J.

We would like to thank you for the great stay we had over this 5 days. We came for our 5th anniversary and it was truly wonderful ! From the airport with Mr. Phi who waited for us for 2 long hours as we had some delay with our flight, we knew that our experience would be amazing. The check-in process with Ms. Crislyn was just amazing, we felt care and we could feel the real hospitality spirit in her tone of voice, her gestures and behaviour. Ms. Crislyn was always here to help us throughout our stay, for restaurant recommandation or for activities. The whole team of Front Office was exceptional! (Sorry I couldn’t remember all the names !) Our F&B experience was very good, starting in the best way with the flavourful welcome cocktail upon check-in ! We had everyday breakfast at the pepper tree and here again, we felt like at home as the staff remembered well our preferences ! They were very convenient with special requests. The Bombe Nougat i had during a dinner was also very tasty and the flambage that comes with it gives a very special touch ! Congrats to the service and kitchen team ! In terms of housekeeping, everything was super clean, even tho we brought daily kilos of sand from the beach to our room ! The last evening was truly perfect with the flowers petals on the bed! Such great memories ! We had also the chance to enjoy a full 3h romantic treatment at the Spa which was unforgettable, with great therapists, very professional and consciousness ! Overall experience was perfect, it was such a pleasure to see the smile of every staff while crossing them in the luxurious garden of La Veranda ! Last but not least, Enzo who did a great job in accommodating our needs at the best level ! Thanks again for your professionalism, kindness, availability and for the great experience we been through for the last couple of days ! You deserve a great career ahead as you’re a real asset for any company you will collaborate with! Congratulation to everyone, and keep up the good work !

Fantastic in every way. I couldn't be happier with La Veranda. Enzo and his staff were superb!

This is our second trip to this wonderful hotel. Such a shame Covid has caused such a lot of pain and distress to everyone, but this hotel really makes you forget your troubles.

Very nice hotel with history and charm, well integrated in its environment and the South-Vietnam culture. Amazing restaurant and breakfast. Beautiful rooms. Well spoken and helpful staff. Perfect place to revamp and recharge your batteries...

I spent a wonderful vacation here. The location is close to the Main Street. the environment and builds are very unique and delicate. Staffs are friendly, helpful and polite they take care every single details. La veranda is my first choice in Phu Quoc.

Wonderful holiday with my family

From the moment we arrived, to our memories now, I can honestly say it was one of the best holidays I have ever had with my family - we were treated like kings! A huge thank you.

Really amazing place. The whole set up is well run. The staff really make it, they could not do enough and very professional. Food is fantastic and of high quality. Must go to the Saturday BBQ night. Location on a private beach makes it fabulous. Enzo from management makes an excellent effort in ensuring things are all in place and functioning correctly and is a wealth of information.

Charming Smiles,Beautiful Room,Beach,Greens,Good Variety Breakfast,Nice Restaurant nice Sunshines. Last several times,we were in January and/or December.March stay was our first experiences. Away from MASKS,and this stay was the best we have ever had,as everyone was trying very hard to please guests. We should come back for longer stay!

We only stayed for 3 days at the end of a 2 week trip in Vietnam. The staff were extremely friendly, food and entertainment were excellent. I would highly recommend.

Staff were extremely helpful. Perhaps the management team could introduce themselves when they approach guests so we know who we are talking to rather than us asking who they are or guessing who they are. Thanks Mr Lepolard and Arnia.

We had a very relaxing time. Service was immaculate.