La Veranda Resort Phu Quoc - MGallery Collection 5 stars

Customer review rating (ALL Rating) 4.9/5 709 reviews

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Description

Hotel extras

  • Complimentary round-trip airport transfer from 06:00am to 22:00 daily by shared car

  • Indulge in our unique drink experience with MyGlass package

  • Pamper your kids with fun activities and kids meals with MyKids package

  • Free use of kayak, ping-pong and petanque

  • Complimentary morning yoga on the beach

Our accommodation(s)

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Hotel location

La Veranda Resort Phu Quoc - MGallery Collection

Tran Hung Dao Street, Duong Dong Beach
95000 PHU QUOC
Vietnam

GPS:10.1931, 103.96503

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.9/5  709 reviews

Customer review rating 4.0/5

Yarwood S. Couples - Confirmed reviews ALL

We really enjoy this property the main house gardens and beach area are beautiful However two aspects are below the standard of the rest of the property Firstly the bathroom in our villa was in poor condition the tiling and grouting was discoloured and looked dirty The lighting is abysmal and needs replacing Secondly the bar area behind the counter was in dreadful condition The staff for this area need retraining so the bar is not covered in dirty glasses when they get busy and the staff need to circulate so you can receive service instead of having to go up to the bar

Customer review rating 2.5/5

North D. B. Couples - Confirmed reviews ALL

Our hotel room was very small and didn't fit two night stands. So charging our equipment was challenging. There was only room for one carryon suitcases. One had to be put on floor. The fitness center and pool were in another building across the street. Good location to old town, but overall disappointing.

Dear North D. B., Warm greetings from La Veranda Resort Phu Quoc – MGallery ! Thank you for sharing your feedback with us. We truly appreciate you highlighting your preferences, as this helps us continue improving our guest experience. We understand the room layout felt compact for your needs. The room you stayed in is our most compact category at 38 sqm; for greater comfort, we would be delighted to recommend a larger room on your next visit. Each room is set with one luggage rack, and additional racks can always be provided upon request. We will also note your preference for future stays. Our swimming pool and fitness center are located in a separate building within the resort grounds, accessible via a short walk through the property. We understand that convenience can vary depending on personal preferences, and we truly appreciate you sharing your perspective. We are pleased you enjoyed our location and hope to welcome you back for a more comfortable stay. Warm regards, Shamir Gubot Espera Guest Experience Manager La Veranda Resort Phu Quoc – MGallery

Customer review rating 5.0/5

Yang Z. Friends - Confirmed reviews ALL

Service and environment were absolutely wonderful!

Dear Yang Z., We very much appreciate your comments regarding your stay at the La Veranda Resort Phu Quoc - MGallery Collection. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Shamir Gubot Espera Guest Experience Manager La Veranda Team

Customer review rating 4.5/5

Le T. H. Couples - Confirmed reviews ALL

The hotel staff from top to bottom has been a joy dealing with. If not for an occasional mosquito or two, I would have given a solid 10 all around. Lovely environment.

Dear Le T. H., We very much appreciate your comments regarding your stay at the La Veranda Resort Phu Quoc - MGallery Collection. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Shamir Gubot Espera Guest Experience Manager La Veranda Team

Customer review rating 5.0/5

Carter R. A. Couples - Confirmed reviews ALL

The whole stay was a really enjoyable experience from arrival with a delicious welcome cocktail to the seafood buffet fabulous breakfast and service at the beach. The staff were excellent in a very discreet way. The location was really good being close to bars and restaurants if you wanted to go but also a quiet serene location we had a really great week with you

Dear Carter R. A., We very much appreciate your comments regarding your stay at the La Veranda Resort Phu Quoc - MGallery Collection. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Shamir Gubot Espera Guest Experience Manager La Veranda Team

Other web-users rate our hotel

  • 392 reviews 9.5/10 Location
  • 420 reviews 8.3/10 Room
  • 874 reviews 9.6/10 Service
  • 402 reviews 9.3/10 Food
  • 368 reviews 9.3/10 Vibe
  • 361 reviews 9/10 Amenities
  • 321 reviews 9.3/10 Beach
  • 205 reviews 9.1/10 Breakfast

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