La Veranda Resort Phu Quoc - MGallery 5 stars

Customer review rating (ALL Rating) 4.9/5 624 reviews

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Description

Hotel extras

  • Complimentary round-trip airport transfer

  • Indulge in our unique drink experience with MyGlass package

  • Pamper your kids with fun activities and kids meals with MyKids package

  • Free use of kayak, ping-pong and petanque

  • Complimentary morning yoga on the beach

Our accommodation(s)

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Hotel location

La Veranda Resort Phu Quoc - MGallery

Tran Hung Dao Street, Duong Dong Beach
95000 PHU QUOC
Vietnam

GPS:10.1931, 103.96503

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.9/5  624 reviews

TripAdvisor Rating  4.5/5  2,728 reviews

Certificate of excellence 2024

Beautiful hotel, visited cocktail.

TripAdvisor rating 5.0/5

pchan2017 TripAdvisor review

The hotel is quite a charming character. I feel very secluded. Received such a wam welcoming from the team at reception. I have to say the friendliness and Vietnamese hospitality here is worth to come. The cocktail hours was very nice to boost up your evening with sea breeze. Thank you Shamir for the personal welcome. Looking to next visit to Phu quoc, I will stay there.

Dear pchan2017, Bonjour! Xin Chao! Thank you very much for sharing your thoughts of MGallery Collection - La Veranda Resort. In colonial-era Indochine, service was prized as an art form. We try our best to resurrect this art from a bygone era by focusing on the finer details and we are proud to know you were satisfied with our genuine service. We look forward to welcoming you back again soon. Bien à vous, La Veranda Team

Fabulous Resort

Customer review rating 5.0/5

Geronima Couples - Confirmed reviews ALL

We had a fantastic time at La Veranda - probably one of the nicest places we have stayed. The staff were wonderful, greeting us by name each day - nothing was ever a problem for them. The extra touches such as the complementary yoga classes, wine tasting, afternoon teas all made for the most memorable holiday. The whole hotel was just so beautiful, the beach was great for swimming even though it was the low season. There was also a complementary shuttle bus to another part of the island for a day at the beach. The menu was diverse with wellness options if you preferred. We had most of our meals at the resort restaurant simply because the quality was good, the price was reasonable, service was great and the view was absolutely stunning as well.

Dear Ms. Sally Ann B., We very much appreciate your comments regarding your stay at the La Veranda Resort Phu Quoc - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Shamir Gubot Espera Guest Experience Manager La Veranda Resort MGallery Collection

Luxury stay

Customer review rating 5.0/5

Anonymous Couples - Confirmed reviews ALL

Relaxing and comfortable

Dear Laurence Peter C., We very much appreciate your comments regarding your stay at the La Veranda Resort Phu Quoc - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Shamir Gubot Espera Guest Experience Manager La Veranda Resort MGallery Collection

Lovely French colonial ambience

Customer review rating 4.0/5

Lesley A. Couples - Confirmed reviews ALL

Very enjoyable stay for three nights at the end of a busy tour of Vietnam & Cambodia. Such a pretty hotel with beautiful sea views, very peaceful and relaxing. Everything was perfect except for a disappointing beach- sand erosion problems have caused a problem which has impacted easy access to the sea- also does not look very pretty with sandbags & sand cliffs. Another small point- several items seemed to be missing from breakfast on our third day i.e. limited selection of fruit and no cheese. Otherwise a real oasis with delicious food, cocktails and excellent service from all staff.

Dear Ms. Lesley Ann A., We very much appreciate your comments regarding your stay at the La Veranda Resort Phu Quoc - MGallery Collection. It is great to see your positive ratings in most of the areas. As for the beach problem, in fact Phu Quoc and not only our resort’s beaches are suffering from this naturally recurring phenomenon. Sandbags are our immediate solution for us to delay the erosion of our beach area so as to provide as wide a beach area as possible for our guests who want to sun lounge, and not to let the tides completely erode our whole beach area. On normal occasions they are covered by sand as the water level goes down but sometimes the water level is very low so that the sandbags are on top of the sand, which we agree is unsightly. Rest assured that this period is only temporary. Regarding your third day breakfast experience in our restaurant, please allow me to express my sincerest apologies for what was an unacceptable lapse in our service standard. At MGallery, we strive to provide a superior service experience for every guest; therefore your feedback is much appreciated and very important to us. Please rest assured that we are taking immediate and appropriate measures to address the problems and prevent any future occurrence. Sincerely, Shamir Gubot Espera Guest Experience Manager La Veranda Resort MGallery Collection

Good Stay

Customer review rating 3.5/5

Anonymous Couples - Confirmed reviews ALL

The resort is very beautiful, and the Staff is extremely professional and supportive of our every need. We wish the resort was located on a beach that can be used. It’s a shame there is no easy access to the beach area. That was our only negative finding of the resort.

Dear Huyenchau Huy V., We very much appreciate your comments regarding your stay at the La Veranda Resort Phu Quoc - MGallery. As for the beach problem, in fact Phu Quoc and not only our resort’s beaches are suffering from this naturally recurring phenomenon. Rest assured that this is temporarily and in normal days the tides are bringing back our beach areas where you can freely swim to the sea and sunlounge on our beach. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Shamir Gubot Espera Guest Experience Manager La Veranda Resort MGallery Collection

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Other web-users rate our hotel

  • 218 reviews 9.5/10 Location
  • 245 reviews 9.4/10 Room
  • 536 reviews 9.7/10 Service
  • 277 reviews 9.2/10 Food
  • 235 reviews 9.4/10 Amenities
  • 219 reviews 9.3/10 Beach
  • 192 reviews 9.3/10 Vibe
  • 141 reviews 9.4/10 Comfort

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