Premier Residences Phu Quoc Emerald Bay Managed by Accor 5 stars

Customer review rating (ALL Rating) 4.7/5 802 reviews

Premier Residences Phu Quoc Emerald Bay Managed by Accor - Image 1
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ALLSAFE approved hotel

Hotel extras

  • Resort is newly opened

  • 745 rooms & suites with various types catering for all needs

  • 10 min away from Hon Thom Cable Car

  • "25 min away from Phu Quoc airport "

  • "Colourful, contemporary and cosmopolitan resort design "

Our accommodation(s)

Take advantage of our Flight + Hotel offers


Hotel location

Premier Residences Phu Quoc Emerald Bay Managed by Accor

Khem Beach, An Thoi Town, Phu Quoc
920000 Phu Quoc

GPS:10.035024, 104.027621

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.7/5  802 reviews

TripAdvisor Rating  4.5/5  738 reviews

Certificate of excellence 2023

wonderful experience

TripAdvisor rating 5.0/5

Fatima T TripAdvisor review

We had the best experience. Ha who worked was so helpful and helped us with everything to have the best and most beautiful honeymoon experience. The staff decorated our room magically and were so nice. big big thanks to Ha, who was available to us throughout our stay. All the staff were nice, caring and welcoming. The hotel was so clean and had such good facilities. I will definitely miss this place with all the wonderful people who made us have an unforgettable experience. love 🙏🏽♥️ / Fatima & Ala

Xin Chao Fatima T, We are truly touched by your heartwarming review! Thank you for choosing our resort for such a special occasion, and we are delighted to hear that your honeymoon experience was nothing short of magical. Ha is a valued member of our team, and we're thrilled to hear that she played a significant role in ensuring your stay was the best and most beautiful. It warms our hearts to know that her assistance and attention to detail contributed to creating unforgettable moments for you. We're glad to learn that the room decorations added a touch of magic to your stay, and that our entire staff, including Ha, were attentive, caring, and welcoming. It's always our goal to provide exceptional service, and your kind words affirm that we're on the right track. Your appreciation for the cleanliness and facilities of our resort is truly gratifying. Maintaining a clean and welcoming environment is a priority for us, and we're delighted that it enhanced your overall experience. We will miss having you as our guests, and your expression of love and gratitude means the world to us. Should your travels bring you back our way, we would be honored to welcome you again. Wishing you a lifetime of happiness and love, and thank you once more for choosing our resort for this special occasion. Sincerely, Premier Residences Team

Wonderful vacation for my family!

TripAdvisor rating 5.0/5

Passenger03826951883 TripAdvisor review

Wonderful landscape & decorations + very friendly useful Staffs (willing to help & consult all the time) + biggest pool swimming with water slides + Free games & kids' playing Zones with variety of activities.

Xin Chao Passenger03826951883, We are very grateful for your comments regarding Premier Residences Phu Quoc Emerald Bay Managed by Accor. Any positive feedback brings us joy. I will share your feedback with all staff. I'm sure this feedback will be an encouragement to our entire staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience and we hope your next trip will be as pleasant as the previous ones. Sincerely, Premier Residences Team

Good Place to Stay

Customer review rating 3.5/5

Song H. J. Families - Confirmed reviews ALL

Hotel is located near by the airport. The overall hotel condition was good enough. Employees in the hotel are really friendly and nice. However, it is a bit far from many famous places. Also, Pools were not fully operated and Only one restaurant in the hotel provides service at night.

Dear Song Hun J., We very much appreciate your comments regarding your stay at the Premier Residences Phu Quoc Emerald Bay Managed by Accor. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Good stay

Customer review rating 4.5/5

Ms.giang Families - Confirmed reviews ALL

We had a nice time here with my family. Good location, near Sunset town, some local restaurants. Staff is friendly, especially a Chef in restaurant i dont remember his name. My baby wanted a steamed corn but this day the hotel have no corn in buffet breakfast. He asked me if i want steamed corn for my baby, and i said Yes, please. Finally,my baby was so happy to get his favorite food. Thank you ❤️

Dear Ms. Giang, Thank you for sharing your experience with us! We're delighted to hear that you and your family had a nice time during your stay. It's great to know that you found our location convenient, with proximity to Sunset town and local restaurants. We appreciate your kind words about our friendly staff, especially the chef in the restaurant. We're thrilled to hear about the special attention given to your baby's request for steamed corn. It warms our hearts that the chef went out of his way to make sure your baby got his favorite food, making the experience memorable for your family. Besides, we are well noted your comment regarding the chair which broken in the bathroom, and drain and the sink are not clean. Please rest assure that we will work with Housekeeping to make sure that it will not happen in the future Thank you for choosing our resort, and we hope to welcome you and your family back for more wonderful moments in the future. Sincerely, Premier Residences Team

perfect stay

TripAdvisor rating 5.0/5

悠斗 福 TripAdvisor review

The stay at this hotel was excellent. I love the staff, room, food and pools. Especially, I like breakfast buffet. Because there are many delicious local foods like banh mi, pho and fresh local fruits.

Xin Chao 悠斗 福, Thank you so much for your wonderful review! We're thrilled to hear that your stay at our resort was excellent and that you enjoyed various aspects of your experience. It's heartening to know that you appreciated our staff, rooms, food, and pools. We're particularly delighted that the breakfast buffet, with its array of delicious local foods such as Banh Mi, Pho, and fresh local fruits, stood out to you. We strive to provide a diverse and delightful dining experience, and your positive feedback is truly rewarding. We look forward to the opportunity to welcome you back for another memorable stay and the chance to indulge in more of our offerings. Sincerely, Premier Residences Team

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Other web-users rate our hotel

  • 219 reviews 7.7/10 Location
  • 435 reviews 8.4/10 Room
  • 540 reviews 8.7/10 Service
  • 402 reviews 9.3/10 Beach
  • 310 reviews 9.3/10 Pool
  • 298 reviews 9.5/10 Breakfast
  • 189 reviews 9/10 Cleanliness
  • 183 reviews 8.6/10 Amenities

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