Premier Residences Phu Quoc Emerald Bay Managed by Accor 5 stars

Customer review rating (ALL Rating) 4.7/5 589 reviews

Hotel extras

  • Resort is newly opened

  • 745 rooms & suites with various types catering for all needs

  • 10 min away from Hon Thom Cable Car

  • "25 min away from Phu Quoc airport "

  • "Colourful, contemporary and cosmopolitan resort design "

ALLSAFE approved hotel

Our accommodation(s)

Hotel location

Premier Residences Phu Quoc Emerald Bay Managed by Accor

Khem Beach, An Thoi Town, Phu Quoc
920000 Phu Quoc
Vietnam

GPS:10.035024, 104.027621

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.7/5  589 reviews

TripAdvisor Rating  4.5/5  640 reviews

Certificate of excellence 2023

Perfect place to chill and enjoy with family

Customer review rating 4.0/5

Trang N. Families - Confirmed reviews ALL

Everything was really good, first of all, the space is bright and beautiful. Second the staffs are very friendly and helpful.buffer is variety.

Dear Trang Ngoc n., We very much appreciate your comments regarding your stay at the Premier Residences Phu Quoc Emerald Bay Managed by Accor. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Premier Residences Team

well located. nice facilities, clean and welcoming staff

Customer review rating 5.0/5

Alina C. Couples - Confirmed reviews ALL

It was a good stay, the room was nice. One of the issues was that when the electricity went off and the generator started all the smoke was on the 7th floor where our room was and we could hear the noise of the generator in our room. Also even though there was a mini kitchen I wish there were at least some glasses so we didn't have to drink water from the bottle. The restaurant near the beach or lovely, but seafood is missing. It is a beach resort and we all travel to eat seafood. I had to dine at the other restaurants by the beach to have seafood. This is a must for a restaurant by the beach.

Dear Elena Alina C., We very much appreciate your comments regarding your stay at the Premier Residences Phu Quoc Emerald Bay Managed by Accor. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We really appreciated your details constructive feedback and we sure that all information will send to related department to have a look on that and improve in the near future. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nhi Dang Assistant Front Office Manager

Lovely great hotel, magnificent service and amazing beach!

TripAdvisor rating 5.0/5

IdaFlores TripAdvisor review

Lovely hotel, great professional service. We dined at Club house and our waiters Ly & Thi were very profesional and attentive. Bedding very lux. Room very spacious and clean. Everything in the hotel wonderful. Breakfast? Amazing!!!!

Xin chào IdaFlores, Thank you for taking the time to review your stay at Premier Residences Phu Quoc Emerald Bay Managed by Accor . I’m so glad to hear that our staff were able to make your experience with us a memorable one and that you enjoyed all of the service we offer. I will pass on your compliments about the restaurant – all of is quite passionate about Ly&Thi work! We hope that in future visits you’ll have an opportunity to try more of what we have available in this culinary gem. If there are any specific areas where we can improve upon during your next visit, please do let us know as feedback is always welcome here at Premier Residences Phu Quoc Emerald Bay Managed by Accor. Sincerely, Nhi Dang Assistant Front Office Manager

Pleasant stay

Customer review rating 5.0/5

Thao N. Families - Confirmed reviews ALL

My family had 3 nights here. Actually we enjoyed almost time in hotel. We were impressed by beautiful decoration at kid club, a lot of activities that my daughter wished she could play all day here. Hotel on the beach, sunset view, enormous swimming pool. All staff well trained and very helpful, Mr. Tuong who checked in and checked out for us, Mr. Nghiep took care of our luggage,useful shuttle bus arrangement. Ms Cuc spa who is an expert advice on suitable treatment with flexible appointment fixed my schedule.

Dear Thu Thao N., We very much appreciate your comments regarding your stay at the Premier Residences Phu Quoc Emerald Bay Managed by Accor. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nhi Dang Assistant Front Office Manager

Great location & beach

TripAdvisor rating 5.0/5

derek b TripAdvisor review

Great location , fantastic food , staff are excellent, Nhi & Ngoan we’re so helpful , this hotel is perfect for families, however for couples I would say not ideal as rather noisy with so many children in the hotel and outside work beginning very early in the morning and woke us .

Xin Chào C7561HBderekb, On behalf of entire team, I would like to thank you for taking the time to write a review about our Premier Residences Phu Quoc Emerald Bay. We are pleased to hear that you enjoyed the stay with us and your nice compliment was already sent to our team. This wonderful feedback will motivate us to strive harder for providing the best service for our customers, especially those who are mentioned in your review. This is our honor to serve you food that satieties your taste for every meal. The menu has been freshened up regularly to guarantee all guests with different food preference never miss the chance to enjoy meals at the restaurants. Thank you again for sharing your experience, and we hope that we could welcome you soonest. Sincerely, Premier Residences Team

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Other web-users rate our hotel

  • 126 reviews 7/10 Location
  • 253 reviews 8.8/10 Room
  • 300 reviews 8.7/10 Service
  • 241 reviews 9.3/10 Beach
  • 189 reviews 9.7/10 Pool
  • 173 reviews 9.3/10 Breakfast
  • 120 reviews 7.9/10 Amenities
  • 115 reviews 7.5/10 Comfort

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