Premier Residences Phu Quoc Emerald Bay Managed by Accor 5 stars

6 of us had an excellent holidays here. The location is quiet and private. Rooms are very clean and full of facilities. Staff is very helpful and nice. I love the swimming pool here.

Overall very good quality and value for money

This is my first time and not my last visit Phu Quoc and I chose Premier Residences Phu Quoc Emerald Bay for my honeymoon. Everything was lovely and amazed. I arrived at the hotel earlier than expected, but the receptionists here are very friendly, they helped me out for a earlier check-in, especially credit to Mr. Tien who was very helpful and we were being check in quickly, the room was nice and tidy. And trust me, their infinity swimming pool will rock your staycations, the crystal clear beach will never disappoint you. I recommend their restaurant the foods are delicious offer at a very reasonable price. I will definitely recommend my family and friends to Premier Residences. Despite the hard core, the professional and the hospitality of the the hotel staff will make you fall in love with this place

Very pleasant stay. We really enjoyed our time at Premier Residences. Apart from being professional, staff was very friendly and caring. The beach is super clean, calm. Fun and free activities on the beach, including kayak

The overall service is excellent, with all the facilities needed for a family trip, esp. ones with kids. Food is good. Some improvements can be: TV connected with internet, trashbin under the sink area, shuttle bus service (free or paid) to attractions like Hòn Thơm, Night Market, or Safari.

I booked Accor hotels on two different sides of Phu Quoc island to experience both sides of the beach. I prefer Premier Residence side of the island. The sand is finer, whiter, the waves are less strong and people can swim out further without being full submerged in the water. The Club House Bar was open and it provides a nice ambiance to sit and relax with a cool drink in hand and listening to the waves and kids laughters.

Everything is ok during the stay. Restaurant menu is quite poor. There's only a few choices on menu if you decide to stay at hotel. Price is also not favorable for guests.

best arrangement and thoughtful service from CI to CO, f&b always ngon, clean pool and kind staffs, always good choice to stay when in PQC

Good location, nice pool and beach, excellent breakfast, friendly staff. However, noise isolation i n front of my room is worst.

Once again, Premier Residences made for a spectacular Phu Quoc Island stay. Every time I have stayed there, I had the best possible vacation. The beach is pristine, facility is perfectly clean, food is excellent, and service is superior.

I love the design and also the facility in the hotel. The staff is friendly and helpful especially Mr Giao who guide me where we could go and eat in PQ

Thank you to Premier Residence's Team. You did a great job to give me feel like home. I appreciate Mr NGHIA at reception. He is the best. Helpful and professional. I don't find any negative things after 3 times staying for 3 weeks. Bravo. I will definitely go back here for my next trip. Thanks again

My 4-night stay in the hotel was a pleasant one. The breakfast area is large and I didn't need to queue for having breakfast. There are also different combinations of seats that fit families of different size. There are large variety of food provided in the breakfast. The swimming pool area is huge with ample sunbeds with different needs, e.g. for sun bathing or for hiding in the shade. The staff is working their best to keep the swimming pool very clean. The beach is also spotlessly clean and the sand is fine. The standard 45sqm room is inclined to be small (maybe, this area includes the balcony as well). The hot water in the room is good in pressure and fast in adjusting the temperature. Overall speaking, the room is value-for-money. There are few things for it to improve in order to get up to a 5-star standard. 1. There are too few restaurants in the hotel and the menu choices can further be improved. I had buffet dinner in the hotel once and it would be better if there are more choices of meat and more choices of dessert. There are no other restaurants out of the hotel except those next door - JW Marriott, but those are more pricey. You need to take taxi (quite costly in Phu Quoc when compared to other Vietnam cities' standard) to nearby area to have meals. 2. It would be better if there is one more trash bin in the toilet in addition to the bin next to the toilet bowl. The kitchenette next to the door seems to be useless as there are no heater / microwave oven in the room, though there is a range hood that connects to no exhaust pipe. 3. I had the spa treatment twice. In the first time, I used it in the morning, the amenities in the changing room are well organized. But when I used it in the afternoon, I found that there are no bathrobe and undergarment in the locker. I had to ask for it from the staff. The locker key didn't work, so I didn't lock up my clothes during my treatment. I did report the malfunctioning of the lock after the treatment. Hope that all these can be improved. 4. As the hotel is a bit remote, it would be better if it can provide complementary shuttle bus service to and from the airport. Moreover, as the taxi fare is a bit pricey, it would be better if the hotel can help to hire cars with driver for guests to move around the island with higher level of convenience.

Our family love it , it’s beautiful hotel , the view , services , food over all are excellent . We want stay there one more but they booked . Next vacation we will stay there longer , it’s so relaxed stay . I really recommend . We got free up grade our room . We love a penhouse , so beautiful Thank you Premier Hotel

Nice place with a large pool area. The service is good and the resort is clean. The menu unfortunately is somewhat limited in the restaurants which s a pity as there are not many other restaurants nearby. The amout of sun chairs around the pool is also quite limited so the hotel should get a few more of those. The English speaking skills of the staff is also somewhat limited even if there are a few empolyees that it was easy to communicate with. Our room was excellent for a family of 4 as it was about 135 m2 with a private pool.