Premier Residences Phu Quoc Emerald Bay Managed by Accor 5 stars

Customer review rating (ALL Rating) 4.7/5 980 reviews

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Khem Beach, An Thoi Town, Phu Quoc, 920000 Phu Quoc, Vietnam

Description

Hotel extras

  • Resort is newly opened

  • 745 rooms & suites with various types catering for all needs

  • 10 min away from Hon Thom Cable Car

  • "25 min away from Phu Quoc airport "

  • "Colourful, contemporary and cosmopolitan resort design "

Our accommodation(s)

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Hotel location

Premier Residences Phu Quoc Emerald Bay Managed by Accor

Khem Beach, An Thoi Town, Phu Quoc
920000 Phu Quoc
Vietnam

GPS:10.035024, 104.027621

Telephone
Fax +84 297 3927 778

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.7/5  980 reviews

TripAdvisor Rating  4.5/5  905 reviews

Certificate of excellence 2024

Great Pool - Excellent Breakfast

Customer review rating 4.0/5

L. T. L. Families - Confirmed reviews ALL

Very nice pool(s) - it 's pity that the water slide is under renovation Being locals, buffet breakfast is very good with large choices of local specialities We were not informed in advance that the hotel lobby and other areas are under renovation Compared to our previous stay ( 2-3 years ago), the property is aging fast - There should be a better maintenance.

Dear T. L. L., Thank you for sharing your feedback about your recent stay. We appreciate you taking the time to provide your insights. We're glad to hear that you enjoyed the pool and the breakfast options. We apologize for any inconvenience caused by the pool slide being under renovation. We understand that this may have impacted your stay. We're also aware of the ongoing maintenance and renovation work. We apologize if this wasn't communicated effectively. We'll ensure that future guests are informed of any ongoing construction or renovations. We value your feedback and will use it to improve our facilities and services. We hope that despite these challenges, you still enjoyed your overall stay. Thank you for your understanding. We hope to welcome you back in the future when we've completed the necessary improvements. Sincerely, The Premier Residence Team

Top notch stay

TripAdvisor rating 5.0/5

Meander57376848154 TripAdvisor review

The room was clean and the bed was very comfortable. Spacious bathroom with hot water. Nice view. Delicious selection of food at buffet breakfast and at the Clubhouse. Free tickets and shuttle bus to the water and light show. A lot of activities or can just chill. Good workout room. Beautiful pool area and the relaxing beach was quiet and clean. Don’t miss the sunrise! Attentive and friendly staff and life guards. Efficient check in and out. Nguyen at the front desk was very friendly and helpful. Will definitely come back!

Xin Chào Meander57376848154, Thank you for sharing your positive feedback about your stay at our resort! We're thrilled to hear that you enjoyed the comfortable room, delicious food, beautiful views, and friendly staff. It's fantastic to know that you appreciated the various activities and the opportunity to relax on the beach. We're also glad that you found the staff, including Nguyen, to be helpful and attentive. We hope to welcome you back for another enjoyable stay in the future. Sincerely, The Premier Residence Team

Good stay

Customer review rating 4.5/5

Nien Y. L. Couples - Confirmed reviews ALL

Overall the experience was very good, especially Mr. Nguyen who’s the front desk staff, was nice that provided us the good service, thanks again. The only thing I think can be improved is that the pillows are a bit hard.

Dear Nien Yi L., We very much appreciate your comments regarding your stay at the Premier Residences Phu Quoc Emerald Bay Managed by Accor. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Recommended hotel for Phu Quoc trip

TripAdvisor rating 5.0/5

Compass61105047681 TripAdvisor review

This hotel had everything I need! Modern style, warm welcome, clean room, super spacious and comfortable bed, friendly staffs with kind attitude, fresh and yummy food. I was obsessed with the cake menu - their chef did make the pain au chocolat great. The prices of all services were reasonable and affordable, I mean it’s worth all the money I paid. Free services at the beach, pool, kid clubs and others were offered. It took me a whole morning to discover the hotel’s facilities. The show ticket were included in room price, which saved me a lot money. I will be back, definitely!

Xin Chào Compass61105047681, Thank you for sharing your positive feedback about your stay at our resort! We're thrilled to hear that we were able to meet all your expectations and provide a memorable experience. It's fantastic to know that you appreciated the modern style, warm welcome, clean room, comfortable bed, friendly staff, delicious food, and reasonable prices. We're especially pleased to hear that you enjoyed the cake menu and the complimentary services offered at the beach, pool, and kids' club. Our goal is to provide a comprehensive and enjoyable experience for all our guests, and your kind words mean a lot to us. We hope to welcome you back for another fantastic stay in the future. Sincerely, The Premier Residence Team

Amazing experiences

TripAdvisor rating 5.0/5

Scenic46720387843 TripAdvisor review

I recently stayed at Premier Residences Phu Quoc, and it was fantastic! The resort beautifully combines modern luxury with stunning natural views. Our room was spacious and comfortable, with a lovely balcony overlooking the ocean. The staff were friendly and attentive, ensuring we had a great experience. Dining options were diverse and delicious, featuring both local and international cuisine. The infinity pool and private beach were highlights, perfect for relaxation. With a prime location near attractions, this resort is a perfect getaway. I highly recommend Premier Residences Phu Quoc and can’t wait to return!

Xin Chào Scenic46720387843, Thank you for sharing such a glowing review of your stay at Premier Residence Phu Quoc Emerald Bay Managed by AccorHotels. We’re thrilled to hear that you had a fantastic experience and enjoyed the blend of modern luxury with breathtaking natural views. It’s wonderful to know that your spacious room with the ocean-view added to your comfort, and we’re glad our attentive staff made your stay even more special. We’re also delighted that you enjoyed the diverse dining options and found the infinity pool and private beach perfect for relaxation. With our prime location near local attractions, we aim to create the ideal getaway, and it’s great to hear we achieved that for you. We look forward to welcoming you back soon for another memorable stay! Sincerely, The Premier Residence Team

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Other web-users rate our hotel

  • 511 reviews 8.5/10 Location
  • 1,074 reviews 8.2/10 Room
  • 1,199 reviews 8.5/10 Service
  • 8 reviews 8.8/10 WiFi
  • 807 reviews 9.5/10 Beach
  • 749 reviews 9.5/10 Pool
  • 681 reviews 9.4/10 Breakfast
  • 452 reviews 8.4/10 Cleanliness

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.