Premier Residences Phu Quoc Emerald Bay Managed by Accor 5 stars

Customer review rating (ALL Rating) 4.6/5 850 reviews

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Khem Beach, Phu Quoc Special Zone, An Giang, 920000 Phu Quoc Special Zone, Vietnam

Description

Hotel extras

  • A stylish Phu Quoc resort nestled on the beautiful Kem Beach

  • 752 rooms and suites including 7 villas with various accommodation catering to all needs

  • 10 minutes away from Sunset Town and Sun World Hon Thom cable car station

  • 25 minutes away from Phu Quoc International Airport

  • Family-friendly infinity pool & water slides for all ages

Our accommodation(s)

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Hotel location

Premier Residences Phu Quoc Emerald Bay Managed by Accor

Khem Beach, Phu Quoc Special Zone, An Giang
920000 Phu Quoc Special Zone
Vietnam

GPS:10.035024, 104.027621

Telephone
Fax +84 297 3927 778

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  850 reviews

TripAdvisor Rating  4.6/5  1,090 reviews

Certificate of excellence 2025

Awesome

TripAdvisor rating 5.0/5

Quest33801544507 TripAdvisor review

I had a wonderful stay at Premier Residences Phu Quoc. The highlight of my experience was the warm and friendly service from Ha at the Front Office. She is petite, wears glasses, always has a lovely smile, and made me feel very welcomed throughout my stay. The hotel’s swimming pool is stunning and impressively long, perfect for relaxing or taking a refreshing swim. My room was simple but cozy, clean, and neatly arranged, which made it very comfortable. I also loved Bai Khem Beach — the sand is incredibly white and beautiful. There’s also a new beachside restaurant nearby (I forgot the name), but it has a very chill and relaxing vibe. It’s a great place to sit by the sea, enjoy a drink, and soak in the atmosphere. Overall, a great stay. I would definitely come back!

Comfy place to stay and chill

TripAdvisor rating 5.0/5

Violetta P TripAdvisor review

We stayed at Premier Residence from 2nd till 13th December 2025. Location: it is about 25 minutes from airport, less than hour from Duong Dong, and an hour from VinWorld (VinWonders and VinSafari). Near there are lots of small supermarkets and cafes. To the tourist town SUNSET you may get by free shuttle bus. The beach access for the hotel territory. Atmosphere is relaxed. The territory is huge so you easily find sunbed near the sea or pool ( the problem may appear only with umbrellas). You understand that the hotel is full when you are at breakfast, while during the day guests are distributed over the territory :) Lots of activities are available: I visited yoga and pilates at 7 am, when it was rainy we went to sauna. We played table tennis with a kid at playground zone. Our kid does love kid zone, lots of rooms to play. Rooms: we had standard room on the 8th floor in block E. We moved the small sofa to our bed for a six-years-old daughter and asked for additional bedclothes. Room cleaning was not perfect but ok. Sometimes you have to remind to fill shampoo, add third towel for a kid. The balcony fool is was not every day. The design and the comfort of the public zone we really liked. The hotel staff is helpful. What I recommend to improve: 2 towels for legs, more attention to the breakfast zone outside, more umbrellas on the beach.

Ideal hotel for couple, family and Children

TripAdvisor rating 5.0/5

M Z TripAdvisor review

Hotel is located right on Khem Beach. We enjoyed the vibrant atmosphere of the Hotel. The room was neat, clean and spacious and has large balcony with hangar to enjoy and dry clothes. The hotel has something for everyone, couples, family and Children. The hotel is also providing airport drop facility. Miss Ha at the Reception was very helpful and we had one of the most efficient check out.

Worth

TripAdvisor rating 4.0/5

Khang H Families - TripAdvisor review

I stayed here for 3 days and 2 nights with my family. Everything was so good from room facilities, reception, location, kid club and a nice beach where I could spend my entire time there to relax. Especially thanks to Minh at bar for his hospitality with bright smiles every times we met. Room cleaning need to improve and need to be inspected before guests check in.

Customer review rating 3.0/5

Paul C. Business - Confirmed reviews ALL

Check in a bit hectic. Service was slow at the beach bar. Wanted to order a la carte but staff tried to push buffet on me. Seems to be lots of staff looking around but not at the people taht wave their hands. Lack of training from the management.

Dear Paul C., Thank you for your feedback regarding your recent stay. We apologize for the challenges you faced during check-in and at the beach bar. Your observations about staff responsiveness and training are noted, and we appreciate your insights as they help us improve our service standards. Goodbye and best regards, Premier Residences Phu Quoc Emerald Bay Managed by Accor

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Other web-users rate our hotel

  • 1,064 reviews 8.9/10 Location
  • 2,101 reviews 7.8/10 Room
  • 2,483 reviews 8/10 Service
  • 23 reviews 7.9/10 WiFi
  • 1,410 reviews 9.6/10 Beach
  • 1,395 reviews 9.2/10 Breakfast
  • 1,304 reviews 9.6/10 Pool
  • 906 reviews 7.4/10 Cleanliness

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.