Mövenpick Villas & Residences Phu Quoc

Mövenpick Villas & Residences Phu Quoc

Customer review rating (ALL Rating) 4.4/5 185 reviews

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Description

Hotel extras

  • 79 villas feature private pools, cabana overlooking to the sea or lagoon.

  • 329 well-appointed studios feature a private balcony, a kitchenette and a fridge in each room.

  • 13 studios have direct pool access and mini garden.

  • Daily complimentary Chocolate Hour at 4.00 PM everyday.

  • Lifestyle & fun activities for family (sunset foot massage, spa at villa)

ALLSAFE approved hotel

Hotel location

Mövenpick Villas & Residences Phu Quoc

Ong Lang Beach, Cua Duong Village, Phu Quoc District
92000 Phu Quoc
Vietnam

  • By plane

    PHU QUOC INT AIR At 21km / 13 miles - Shuttle free

GPS:10.283008, 103.924173

Hotel services

Check-in from - Check out up to

In summary
On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

Our accommodation(s)

Mövenpick Residences Phu Quoc has been designed in contemporary style harmoniously blending modern and traditional touches. The Residence offers 329 rooms, 14 of which have a direct access to the pool, all equipped with the latest in-room comfort. The Villas offer 79 large villas, all with private pools and sunken cabanas, a perfect place to enjoy the sunsets.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  185 reviews

TripAdvisor Rating  5.0/5  30 reviews

Great view, great service

Customer review rating 4.5/5

Hannah Friends - Confirmed reviews ALL

Great visit, very welcoming service, stunning view

Dear Pham D., We very much appreciate your comments regarding your stay at the Mövenpick Villas & Residences Phu Quoc. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Linh Dinh Guest Experience Manager

good stay

Customer review rating 4.0/5

Boi Q. Families - Confirmed reviews ALL

Happy time , relax.

Dear Q. G., We very much appreciate your comments regarding your stay at the Mövenpick Villas & Residences Phu Quoc. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Linh Dinh Guest Experience Manager

Disappointed

Customer review rating 1.5/5

Anonymous Families - Confirmed reviews ALL

Side door can not lock and faucet moving around also safe box doesn’t work. I had reported to the Receptinist twice and never fix the problem

Dear Lam C., Thank you for taking the time to tell us about your experience at the Mövenpick Villas & Residences Phu Quoc. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mövenpick, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Linh Dinh Guest Experience Manager

Room low hygiene , unattended staff, restaurant food safety issue

Customer review rating 1.0/5

Richie Couples - Confirmed reviews ALL

Room hygiene (blood clot blanket, cockroach in living room, bathroom clog ), un attended staff( 20 mins response after call), snail in vegies (làng chai restaurant)

Dear Luu K., Thank you for taking the time to tell us about your experience at the Mövenpick Villas & Residences Phu Quoc. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mövenpick, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Linh Dinh Guest Experience Manager

Good stay

Customer review rating 3.5/5

A. P. Business - Confirmed reviews ALL

We stayed for work for 2 nights. I had emailed your hotel to request that al my colleagues rooms would not be next to each other, however on check in- the staff we arranging our rooms next to each other. The check in staff looked confused at times with the check in process. They were very friendly but seem to need more training.

Dear P. A., We very much appreciate your comments regarding your stay at the Mövenpick Villas & Residences Phu Quoc. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Linh Dinh Guest Experience Manager

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