Mövenpick Villas & Residences Phu Quoc

Customer review rating (ALL Rating) 4.5/5 1,065 reviews

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Description

Hotel extras

  • 79 villas feature private pools, cabana overlooking to the sea or lagoon.

  • 329 well-appointed studios feature a private balcony, a kitchenette and a fridge in each room.

  • 13 studios have direct pool access and mini garden.

  • Daily complimentary Chocolate Hour at 3.30 PM everyday.

  • Lifestyle & fun activities for family (sunset foot massage, spa at villa)

Our accommodation(s)

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Hotel location

Mövenpick Villas & Residences Phu Quoc

Ong Lang Beach, Cua Duong Village, Phu Quoc District
92000 Phu Quoc
Vietnam

GPS:10.283008, 103.924173

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Aura Beach Club

Aura Beach Club located on a beautiful sun-soaked stretch of sand in Ong Lang Beach, is a destination for good vibes! Here, memories are shared over delicious tapas, innovative drinks, and soulful soundtracks. Join us for perfect island days!

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  1,065 reviews

TripAdvisor Rating  5.0/5  828 reviews

Great 👍🏻

TripAdvisor rating 5.0/5

Tour39483307023 TripAdvisor review

Great experience! I recommend that you go to Aura Beach and Club during the golden hour. I really enjoyed the Australian wagyu striploin here! Hana is a great server, and I will definitely go back when I have the chance to visit Phu Quoc again!

Awesome Hotel Stay and Experience

TripAdvisor rating 5.0/5

Journey30024306049 TripAdvisor review

The hotel’s Aura restaurant offered great service and delicious meals with a diverse menu that surpassed our expectations. Special Thanks to staff Yen Nhi, Trang, Bao Thi, and Vy. Apart from that the hotel's management team is clearly dedicated to ensuring guests’ satisfaction especially the front desk Tracy at the residences’ block.

Dear Journey30024306049, Greetings from Movenpick Villas & Residences Phu Quoc. Thank you for sharing such wonderful comments about our team and resort. We are delighted to hear that we could provide the kind of experience we strive for with our guests, and we're thrilled that you enjoyed your time with us. Thank you once again for choosing to stay at our resort. We hope to have the pleasure of welcoming you back soon for another enjoyable stay! Kind regards, Linh Dinh Sr. Guest Experience Manager

Relaxing luxury stay

TripAdvisor rating 5.0/5

Brooke P TripAdvisor review

Great relaxing atmosphere and well set up resort. Staff can't do enough for you. All facilities were clean and tidy. Great set up around the pool area! Great entertainment Chocolate hour was a highlight for us! Hana and staff at the Aura bar were great! Good cocktails and food!

Dear 340brookep, Greetings from Villas & Residences Phu Quoc. Thank you for sharing such wonderful comments about our team and resort. This is exactly the kind of experience we work hard to provide for our guests and we are very happy to know you enjoyed your experience with us. Once again thank you for choosing to stay at our resort, we hope to have the pleasure of welcoming you back soon for another enjoyable stay! Kind regards, Linh Dinh Sr. Guest Experience Manager

Overall 10/10

TripAdvisor rating 5.0/5

Odyssey28497421502 TripAdvisor review

Here for holiday with friends and family . And Accor platinum member entitle happy hour free flow at Auro beach club for drink and some snacks . And staff here very attentive and friendly . Special thanks to Tai passed some mosquito repellent to us and arranged buggy for us . Vy and Trang are super helpful and attentive too . And hotel breakfast is good with wide selection. Room are comfy . Location is good too. overall 10/10

Dear Odyssey28497421502, Greetings from Movenpick Villas & Residences Phu Quoc. Thank you for sharing your delightful experience during your holiday with us! We truly appreciate your loyalty as an esteemed Accor platinum member and are thrilled to hear that you enjoyed the exclusive benefits that come with it. It's fantastic to know that our staff exceeded your expectations in ensuring your comfort and enjoyment. Your glowing review means a lot to us! We're looking forward to welcoming you back for another fantastic stay at Movenpick. Thank you once again for choosing to stay with us! If there's anything more we can do to make your next visit even better, please don't hesitate to let us know Kind regards, Linh Dinh Sr. Guest Experience Manager

It's alright

Customer review rating 3.5/5

Blake Solo - Confirmed reviews ALL

It happened one night the keycard scanner of my room was out of battery when i came back from the beach. The staff helped me opened my door immediately which is very good, after that he told me to no close the door and wait for 5 mins for the engineer to change the battery. So I waited for quite a while with my wet swimming suits and no ones came. I had to call the reception to ask again, and the staff helped me to make reservations at 9pm for the engineer to come because I really need to take a shower. So my door was no lock and when I took the shower, it was only 8+pm I heard someone was already inside my room. My toilet door wasn't lock, the bathroom window was widely open. I'm not being criticism but as a women travelling alone, it's very rude to just come in to the room without greeting first, and that is pretty scary and i feel really uncomfortable about that. What's the reservation for? I hope the staff can communicate with each other and do something about this.

Dear Ms. Tan P., We very much appreciate your comments regarding your stay at our resort. We sincerely apologize for the inconvenience and discomfort you experienced during your recent stay. Your feedback is invaluable to us, and we take your concerns very seriously. We understand the importance of privacy and security, and we deeply regret that we fell short of meeting your expectations in this regard. Our team is working on improving communication and coordination between staff members to prevent such incidents from occurring again. We appreciate your understanding and patience during this time. Please know that your feedback has been shared with our management team, and we are taking immediate steps to address the issues you raised. We hope to have the opportunity to welcome you back in the future and provide you with a seamless and enjoyable stay. Kind regards, Linh Dinh Sr. Guest Experience Manager

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Other web-users rate our hotel

  • 236 reviews 7.2/10 Location
  • 526 reviews 8.8/10 Room
  • 718 reviews 8.3/10 Service
  • 10 reviews 6.5/10 WiFi
  • 291 reviews 8.9/10 Breakfast
  • 262 reviews 8.1/10 Cleanliness
  • 234 reviews 9.5/10 Pool
  • 123 reviews 6/10 Value

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