Mövenpick Villas & Residences Phu Quoc 5 stars

Customer review rating (ALL Rating) 4.4/5 1,457 reviews

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Mövenpick Villas & Residences Phu Quoc - Image 1
Mövenpick Villas & Residences Phu Quoc - Image 2
Mövenpick Villas & Residences Phu Quoc - Image 3
Mövenpick Villas & Residences Phu Quoc - Image 4
Ong Lang Beach, Cua Duong Village, Phu Quoc District, 92000 Phu Quoc, Vietnam

Description

Hotel extras

  • All villas offer living room, kitchenette, private pool, terrace, and sun deck.

  • Little Birds Club and kids' menus provide fun family-friendly experiences.

  • 720 sqm grand ballroom with adjoining beachfront outdoor event space.

  • Complimentary shuttle to and from Phu Quoc International Airport.

  • Complimentary daily Chocolate Hour for guests.

Our accommodation(s)

Book this hotel
Room 1
See availabilities

Studio

Studio Sea View King Room with Balcony

Photo out of - Studio Sea View King Room with Balcony

Moments of best holiday. Enjoy the panoramic view of sea & sunset from your private balcony. LCD TV, Rain shower, Bath tubs, Private balcony and Airport shuttle makes best moments for you.

  • Views:

    Ocean/Sea view

  • Most of the accommodation:

    Balcony

Max. number of persons
3
Area
From 44 m² / 473 sq ft

Bedding

King size bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee/tea making facilities
  • Kettle
  • Free in Room Mineral Water
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathrobe
  • Bathroom products
  • Bidet
  • Fixed showerhead
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Slippers
  • Telephone in bathroom
  • Towel rack
  • Universal shaving plug

Media And Technology

Internet Facilities

  • High speed internet
  • RJ 11 Outlet
  • RJ 45 Outlet
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • TV room service ordering
  • Web TV
  • 48'/122 cm screen
  • Flat screen
  • 4K-UHD screen - Ultra-high-definition television
  • LCD screen - Liquid crystal display

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Blackout curtain
  • Hair dryer
  • Opening windows
  • Slippers
  • Turn Down Services

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system

Working Area

  • Adjustable desk lamp
  • Business Desk
  • Safe large enough to accommodate a laptop
  • 3 pers. max
  • 44 m² / 473 sq ft
  • Bedding 1 x King size bed(s)
  • Views: Ocean/Sea view
  • Most of the accommodation: Balcony
See availabilities

Moments of best holiday. Enjoy the panoramic view of sea & sunset from your private balcony. LCD TV, Rain shower, Bath tubs, Private balcony and Airport shuttle makes best moments for you.

  • Views:

    Ocean/Sea view

  • Most of the accommodation:

    Balcony

Max. number of persons
3
Area
From 44 m² / 473 sq ft

Bedding

Twin bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee/tea making facilities
  • Kettle
  • Free in Room Mineral Water
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathrobe
  • Bathroom products
  • Bidet
  • Fixed showerhead
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Slippers
  • Telephone in bathroom
  • Towel rack
  • Universal shaving plug

Media And Technology

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • TV room service ordering
  • Web TV
  • 48'/122 cm screen
  • Flat screen
  • 4K-UHD screen - Ultra-high-definition television
  • LCD screen - Liquid crystal display

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Blackout curtain
  • Hair dryer
  • Opening windows
  • Slippers
  • Turn Down Services

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system

Working Area

  • Adjustable desk lamp
  • Business Desk
  • Safe large enough to accommodate a laptop
See availabilities

Our 44 sqm Studio Pool View King Rooms are designed in contemporary style with luxurious comfort. Each room features a king-sized bed, free Wifi, tea and coffee making facilities. A HDTV, a fridge, a private balcony overlooking to the pool.

Max. number of persons
3
Area
From 44 m² / 473 sq ft

Bedding

King size bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee/tea making facilities
  • Kettle
  • Free in Room Mineral Water
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathrobe
  • Bathroom products
  • Bidet
  • Fixed showerhead
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Slippers
  • Telephone in bathroom
  • Towel rack
  • Universal shaving plug

Media And Technology

Internet Facilities

  • High speed internet
  • RJ 11 Outlet
  • RJ 45 Outlet
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • TV room service ordering
  • Web TV

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Blackout curtain
  • Hair dryer
  • Opening windows
  • Slippers
  • Turn Down Services

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system

Working Area

  • Adjustable desk lamp
  • Business Desk
  • Safe large enough to accommodate a laptop
See availabilities

Designed in contemporary style with luxurious comfort. Each room features a king-sized bed, access direct to the pool and sunny terrace. Free Wifi, tea, and coffee making facilities, a HDTV make the room suitable for longer stays.

Max. number of persons
3
Area
From 44 m² / 473 sq ft

Bedding

King size bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Kettle

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Bidet
  • Fixed showerhead
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Slippers
  • Telephone in bathroom
  • Towel rack
  • Universal shaving plug

Media And Technology

Internet Facilities

  • High speed internet

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • TV room service ordering

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Blackout curtain
  • Hair dryer
  • Opening windows
  • Slippers
  • Turn Down Services

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system

Working Area

  • Adjustable desk lamp
  • Business Desk
  • Safe large enough to accommodate a laptop
See availabilities

Apartment

Two Bedroom Apartment with Sea View

Photo out of - Two Bedroom Apartment with Sea View

Two Bedroom Apartment with Living Room - Sea View features two separate bedrooms with King Size Beds, look out to beautiful ocean. Both bedrooms are equipped with en-suite bathroom with bathtub and walk-in shower, complimentary toiletries, free Wifi.

  • Views:

    Ocean/Sea view

Max. number of persons
6
Area
From 112 m² / 1205 sq ft

Bedding

King size bed(s) x2

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Kettle

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Bidet
  • Fixed showerhead
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Slippers
  • Telephone in bathroom
  • Towel rack
  • Universal shaving plug

Media And Technology

Internet Facilities

  • High speed internet

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • TV room service ordering

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Blackout curtain
  • Hair dryer
  • Opening windows
  • Slippers
  • Turn Down Services

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system

Working Area

  • Adjustable desk lamp
  • Business Desk
  • Safe large enough to accommodate a laptop
See availabilities

Villa

Two bedroom Villa with Private Pool - Lake View

Photo out of - Two bedroom Villa with Private Pool - Lake View

Two separate bedrooms with king beds in each , look out onto panoramic lakeview. Private pool, large living space with a HD TV, kitchenette & fridge ensure maximum comfort for a large family. Please don't forget to book you free airport shuttle .

  • Views:

    Garden View or Lagoon view or Lake View or Panorama view

  • Most of the accommodation:

    Private Pool or Terrace

Max. number of persons
8
Area
From 200 m² / 2152 sq ft

Bedding

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee/tea making facilities
  • Kettle
  • Free in Room Mineral Water
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Bidet
  • Fixed showerhead
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Slippers
  • Telephone in bathroom
  • Towel rack
  • Universal shaving plug

Media And Technology

Internet Facilities

  • High speed internet
  • RJ 11 Outlet
  • RJ 45 Outlet
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • TV room service ordering
  • Web TV
  • 48'/122 cm screen
  • Flat screen
  • 4K-UHD screen - Ultra-high-definition television
  • LCD screen - Liquid crystal display

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Blackout curtain
  • Hair dryer
  • Opening windows
  • Slippers
  • Turn Down Services

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system

Working Area

  • Adjustable desk lamp
  • Business Desk
  • Safe large enough to accommodate a laptop
See availabilities

Villa

Three Bedroom Villa with Private Pool - Lake View

Photo out of - Three Bedroom Villa with Private Pool - Lake View

Redefining luxury with 2 King Rooms, 1 Twin Room on 2 Floors with Kitchenette, Living Room, LED TVs, 3 bathrooms including 1 with Separate Rain Shower & Bathtub, Private Swimming Pool. Enjoy Free airport transfer & Free Chocolate hour for all.

  • Views:

    Lake View

  • Most of the accommodation:

    Duplex or Private Pool or Terrace

Max. number of persons
12
Area
From 213 m² / 2292 sq ft

Bedding

Single bed(s) x2

King size bed(s) x1

King size bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee/tea making facilities
  • Kettle
  • Free in Room Mineral Water
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Bidet
  • Fixed showerhead
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Slippers
  • Telephone in bathroom
  • Towel rack
  • Universal shaving plug

Media And Technology

Internet Facilities

  • High speed internet
  • RJ 11 Outlet
  • RJ 45 Outlet
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • TV room service ordering
  • Web TV
  • 48'/122 cm screen
  • Flat screen
  • 4K-UHD screen - Ultra-high-definition television
  • LCD screen - Liquid crystal display

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Blackout curtain
  • Hair dryer
  • Opening windows
  • Slippers
  • Turn Down Services

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system

Working Area

  • Adjustable desk lamp
  • Business Desk
  • Safe large enough to accommodate a laptop
See availabilities

Villa

Family 3 Bedroom duplex Villa with Private Pool - Lake View

Photo out of - Family 3 Bedroom duplex Villa with Private Pool - Lake View

Styled in "modern tropical" theme, Our Family 3 Bedroom duplex Villa with Private Pool - Lake View features three spacious bedrooms, open living space features a large lounge, dining area, a kitchenette, a HDTV and free Wifi. Walking distance to beach.

  • Views:

    Lagoon view or Lake View

  • Most of the accommodation:

    Balcony or Duplex or Private Pool or Terrace

Max. number of persons
12
Area
From 275 m² / 2960 sq ft

Bedding

Twin bed(s) x2

King size bed(s) x1

King size bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee/tea making facilities
  • Kettle
  • Mini Bar
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Bidet
  • Fixed showerhead
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Slippers
  • Telephone in bathroom
  • Towel rack
  • Universal shaving plug

Media And Technology

Internet Facilities

  • High speed internet

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • TV room service ordering

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Blackout curtain
  • Hair dryer
  • Opening windows
  • Slippers
  • Turn Down Services

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system

Working Area

  • Adjustable desk lamp
  • Business Desk
  • Safe large enough to accommodate a laptop
See availabilities

Villa

Three Bedroom Beach Front Villa with Private Pool

Photo out of - Three Bedroom Beach Front Villa with Private Pool

The Three-Bedroom Villa offers a swimming pool & sunset view including a Master King bedroom with sea view. Additional King and Twin bedrooms outside the Villa with private entrance. Spacious living area, kitchen, Wifi & free airport transfer.

  • Views:

    Ocean/Sea view or On Beach or Sea side

  • Most of the accommodation:

    Balcony or Fireplace or Private Pool or Terrace

Max. number of persons
12
Area
From 418 m² / 4499 sq ft

Bedding

Twin bed(s) x2

King size bed(s) x1

King size bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee/tea making facilities
  • Kettle
  • Free in Room Mineral Water
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathrobe
  • Bathroom products
  • Bidet
  • Fixed showerhead
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Slippers
  • Telephone in bathroom
  • Towel rack
  • Universal shaving plug

Media And Technology

Internet Facilities

  • High speed internet
  • RJ 11 Outlet
  • RJ 45 Outlet
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • TV room service ordering
  • Web TV
  • 48'/122 cm screen
  • Flat screen
  • 4K-UHD screen - Ultra-high-definition television
  • LCD screen - Liquid crystal display

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Blackout curtain
  • Hair dryer
  • Opening windows
  • Slippers
  • Turn Down Services

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system

Working Area

  • Adjustable desk lamp
  • Business Desk
  • Safe large enough to accommodate a laptop
See availabilities

Villa

Presidential Four Bedroom Villa with Private Pool - Sea View

Photo out of - Presidential Four Bedroom Villa with Private Pool - Sea View

2 Master Bedrooms with king-sized beds, 1 Twin Bedroom and 1 Single Room. The open living space features a large lounge, a 75 inches HDTV & Sound Bar, dining area, a fully equipped kitchenette, private pool and sunken lounge, spectacular sunset.

  • Views:

    Ocean/Sea view or On Beach or Panorama view or Sea side

Max. number of persons
9
Area
From 402 m² / 4327 sq ft

Bedding

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee/tea making facilities
  • Kettle
  • Free in Room Mineral Water
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathrobe
  • Bathroom products
  • Bidet
  • Fixed showerhead
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Slippers
  • Telephone in bathroom
  • Towel rack
  • Universal shaving plug

Media And Technology

Internet Facilities

  • High speed internet
  • RJ 11 Outlet
  • RJ 45 Outlet
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • TV room service ordering
  • Web TV

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Blackout curtain
  • Hair dryer
  • Opening windows
  • Slippers
  • Turn Down Services

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system

Working Area

  • Adjustable desk lamp
  • Business Desk
  • Safe large enough to accommodate a laptop
See availabilities

Hotel location

Mövenpick Villas & Residences Phu Quoc

Ong Lang Beach, Cua Duong Village, Phu Quoc District
92000 Phu Quoc
Vietnam

GPS:10.283008, 103.924173

Telephone

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
  • PQC Additional charge

Accessibility

Wheelchair accessible hotel

In hotel

Hotel informations

  • 408 rooms
  • 2 rooms for people with reduced mobility
  • 7 family rooms
  • 90 connecting rooms
  • 408 non-smoking rooms
  • 8 floors

Languages spoken at the hotel

  • English
  • French
  • Korean
  • Russian
  • Vietnamese

Reduced mobility Facilities

100% Non Smoking Property

Laundry / Valet Services

  • Laundry / Valet Services Additional charge
  • Pressing Additional charge

Lounge

  • Waiting area or lounge

Wi-Fi

  • High Speed internet
  • High Speed WiFi
  • WiFi at the hotel
  • WiFi in the communal areas

Air conditioning

  • Air Conditioning

Desk equipment available

  • Umbrellas

Safe deposit box at reception

  • Safe deposit box at reception

Check In & Check-out facilities

  • Express check-out
  • Late Checkout

Luggage storage

  • Luggage storage

Porter

  • Porter

Limousine

  • Limousine

Catering

2 Restaurants

3 Bars

Room service

  • Cold snacks
  • Hot meals

Breakfast

  • Buffet Additional charge
  • Room service

Business

3 Meeting rooms

Business Center

  • Self service business center
  • Business center is wheelchair accessible

Family

Babysitting on request

  • Babysitting on request

Services for children

  • Children''s Club for over 12
  • Children''s Club for 0 to 3 years
  • Children''s Club for 3 to 6 years
  • Children''s Club for 4 to 6 years
  • Childrens Club for 6 to 12 years
  • Board games available
  • Outdoor playground for children
  • Indoor playground for children
  • Play area

Well-being

Residences Pool

  • Outside

Elements Fitness Center

  • On site

Sports and leisure

Jogging track

  • On site

Jogging track

  • Nearby
  • On site

The Islander

Photo out of - The Islander

The place for delicious food with live cooking stations and an international à la carte menu for meals throughout the day.

Cooking style
International
Capacity
458
Accessibility
Accessible service
Ong Lang Beach, Cua Duong Village, Phu Quoc District, 92000 Phu Quoc, Vietnam
Telephone +84 297 2699 999
Menu PDF
Cocktail menu PDF

Other informations

Services

  • Air conditioning
  • Wheelchair access
  • Free Wireless internet (WiFi)
  • Non Smoking Area
  • Reservation recommended
  • Terrace
  • Exceptional View
  • Meals by the swimming Pool
  • Takeaway Meals

Payment

  • Cash
  • Credit card
  • Apple Pay

Credit cards

  • American Express
  • Mastercard
  • Visa

Wine and other drinks information

  • Cocktail
  • Wine by the glass available
  • Soft drinks

Accommodate food

  • Children menu
  • Light menu
  • Vegetarian menu

The place for delicious food with live cooking stations and an international à la carte menu for meals throughout the day.

Ice-cream Parlor

Photo out of - Ice-cream Parlor

Indulge in the delights of delicious freshly made ice cream; just what you need on a hot summer's day. Stop by the Ice Cream Parlor at Waverly Lounge and enjoy summer at its best!

Bar Type
SNACK BAR
Telephone +84 297 2699 999

Other informations

Services

  • Free Wireless internet (WiFi)
  • Bar for hotel customers only

Payment

  • Cash
  • Apple Pay

Indulge in the delights of delicious freshly made ice cream; just what you need on a hot summer's day. Stop by the Ice Cream Parlor at Waverly Lounge and enjoy summer at its best!

Waverly Lounge

Photo out of - Waverly Lounge

The Lobby Lounge is the perfect choice for a mid-morning coffee or afternoon tea. A selection of traditional Vietnamese teas, coffees, refreshing drinks, cakes and pastries are available.

Bar Type
LOBBY BAR
Capacity
88
Accessibility
Accessible service
Telephone +84 297 2699 999

Other informations

Services

  • Air conditioning
  • Free Wireless internet (WiFi)
  • Wheelchair access
  • Smoking Area
  • Bar for hotel customers only
  • Terrace

Payment

  • Cash
  • Apple Pay

The Lobby Lounge is the perfect choice for a mid-morning coffee or afternoon tea. A selection of traditional Vietnamese teas, coffees, refreshing drinks, cakes and pastries are available.

Get your heart pumping in our contemporary Fitness Centre with modern equipment, including cardio, weights and yoga facilities.

Calm your mind and indulge in the tranquility of the surroundings. Our Elements Spa has 15 treatment rooms available for your pleasure, as well as a whirlpool, steam room and sauna.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  1,457 reviews

Customer review rating 2.0/5

Yee W. H. A. Friends - Confirmed reviews ALL

Dear Mr. A., Warm greetings from Mövenpick Villas & Residences Phu Quoc. It was a great pleasure having you stay at our resort. Thank you for taking the time to share your feedback about your stay experience with us. We would like to clarify that the requirement to present the physical credit card used for the prepayment is part of our payment verification procedure and is required in accordance with the regulations and security requirements of our acquiring bank. This verification is in place to authenticate the cardholder and protect both the cardholder and the hotel against potential payment disputes or fraudulent transactions. We fully understand that having to process the payment again and subsequently wait for the refund may have caused inconvenience, particularly if this resulted in additional fees from your bank or card issuer. We sincerely apologize for any inconvenience this process may have caused and appreciate your understanding that our team was required to follow the applicable payment verification procedures. Thank you for your understanding, and please rest assured that your feedback regarding the payment process has been shared with our team for further review, particularly to ensure that guests are clearly informed of the physical card requirement prior to arrival. Warm regards, Vi Do Guest Experience Manager

Customer review rating 0.5/5

Natvadee A. Families - Confirmed reviews ALL

Dear Ms. A., Warm greetings from Mövenpick Villas & Residences Phu Quoc! It was a great pleasure having you stay at our resort. Thank you for taking the time to complete our online guest satisfaction survey. While we strive to maintain the highest guest satisfaction standards, monitoring our effectiveness can be a challenge at times, particularly when influenced by external outdoor factors. We apologize for the inconvenience you experienced and thank you for your patience in this matter. Regarding the 1,000 Reward Points associated with your promotional stay, we sincerely apologize for the delay and fully understand your frustration while waiting for the points to be credited to your account. As the 1,000 Reward Points under this promotion are automatically credited by the Accor system after the eligible stay has been completed, the hotel is unfortunately unable to manually add the points directly to your account. Upon receiving your email, we immediately raised a support ticket with our Head Office to request their assistance in checking the status of your Reward Points. We sincerely regret that this process has taken longer than expected. Please rest assured that we are continuing to follow up with the relevant team and will revert to you as soon as we receive an update regarding your points. We understand that receiving the benefits promised under a promotion is an important part of your experience, and we are sorry for the inconvenience caused by the delay. We appreciate your patience and understanding while we work to have this matter resolved. Thank you once again for bringing this to our attention. Warm regards, Vi Do Guest Experience Manager

Customer review rating 4.0/5

Eun J. L. Families - Confirmed reviews ALL

Dear Ms. L., Warm greetings from Mövenpick Villas & Residences Phu Quoc! It was a great pleasure having you stay at our resort. Thank you for taking the time to complete our online guest satisfaction survey. We are sorry to hear of your disappointment about the service you received. It is never our intention to make any guest feel unwelcome or frustrated. We have noted your observations and recommendations for improvements to the breakfast variety. Please be assured that we will coordinate the plans for these enhancements with the respective team members. We seek your patience and understanding, as the recommendations may require time to be implemented. We also appreciate your review and the compliments about our resort. It motivates us to do better to ensure that our guests have a warm and pleasant experience. Once again, thank you for making us one of your preferred accommodation choices. We hope that we will have the pleasure of welcoming you and your family again in the near future. Warm regards, Vi Do Guest Experience Manager

Customer review rating 5.0/5

Kuldip K. M. Couples - Confirmed reviews ALL

Dear Mr. M., Warm greetings from Mövenpick Villas & Residences Phu Quoc! It was a great pleasure having you stay at our resort. Thank you for taking the time to complete our online guest satisfaction survey. We appreciate your review and the compliments about our resort. It is always encouraging for us to learn that our valuable guests are satisfied with our service and motivates us to do better to ensure that our guests have a warm and pleasant experience. Once again, thank you for making us one of your preferred accommodation choices. We hope that we will have the pleasure of welcoming you and your family again in the near future. Warm regards, Vi Do Guest Experience Manager

Customer review rating 4.0/5

Dannielle D. Families - Confirmed reviews ALL

Dear Ms. D., Warm greetings from Mövenpick Villas & Residences Phu Quoc! It was a great pleasure having you stay at our resort. Thank you for taking the time to complete our online guest satisfaction survey. We appreciate your review and the compliments about our resort. It is always encouraging for us to learn that our valuable guests are satisfied with our service and motivates us to do better to ensure that our guests have a warm and pleasant experience. Once again, thank you for making us one of your preferred accommodation choices. We hope that we will have the pleasure of welcoming you and your family again in the near future. Warm regards, Vi Do Guest Experience Manager

Dear Mr. A., Warm greetings from Mövenpick Villas & Residences Phu Quoc. It was a great pleasure having you stay at our resort. Thank you for taking the time to share your feedback about your stay experience with us. We would like to clarify that the requirement to present the physical credit card used for the prepayment is part of our payment verification procedure and is required in accordance with the regulations and security requirements of our acquiring bank. This verification is in place to authenticate the cardholder and protect both the cardholder and the hotel against potential payment disputes or fraudulent transactions. We fully understand that having to process the payment again and subsequently wait for the refund may have caused inconvenience, particularly if this resulted in additional fees from your bank or card issuer. We sincerely apologize for any inconvenience this process may have caused and appreciate your understanding that our team was required to follow the applicable payment verification procedures. Thank you for your understanding, and please rest assured that your feedback regarding the payment process has been shared with our team for further review, particularly to ensure that guests are clearly informed of the physical card requirement prior to arrival. Warm regards, Vi Do Guest Experience Manager

Customer review rating 0.5/5

Natvadee A. Families - Confirmed reviews ALL

Very remote location, difficult to travel from one hotel to another hotel. Dishonest providing reward points, still wait for it for long. Not staying in your hotel ever again

Dear Ms. A., Warm greetings from Mövenpick Villas & Residences Phu Quoc! It was a great pleasure having you stay at our resort. Thank you for taking the time to complete our online guest satisfaction survey. While we strive to maintain the highest guest satisfaction standards, monitoring our effectiveness can be a challenge at times, particularly when influenced by external outdoor factors. We apologize for the inconvenience you experienced and thank you for your patience in this matter. Regarding the 1,000 Reward Points associated with your promotional stay, we sincerely apologize for the delay and fully understand your frustration while waiting for the points to be credited to your account. As the 1,000 Reward Points under this promotion are automatically credited by the Accor system after the eligible stay has been completed, the hotel is unfortunately unable to manually add the points directly to your account. Upon receiving your email, we immediately raised a support ticket with our Head Office to request their assistance in checking the status of your Reward Points. We sincerely regret that this process has taken longer than expected. Please rest assured that we are continuing to follow up with the relevant team and will revert to you as soon as we receive an update regarding your points. We understand that receiving the benefits promised under a promotion is an important part of your experience, and we are sorry for the inconvenience caused by the delay. We appreciate your patience and understanding while we work to have this matter resolved. Thank you once again for bringing this to our attention. Warm regards, Vi Do Guest Experience Manager

Customer review rating 4.0/5

Eun J. L. Families - Confirmed reviews ALL

A quiet and peaceful hotel surrounded by beautifully maintained nature.

Dear Ms. L., Warm greetings from Mövenpick Villas & Residences Phu Quoc! It was a great pleasure having you stay at our resort. Thank you for taking the time to complete our online guest satisfaction survey. We are sorry to hear of your disappointment about the service you received. It is never our intention to make any guest feel unwelcome or frustrated. We have noted your observations and recommendations for improvements to the breakfast variety. Please be assured that we will coordinate the plans for these enhancements with the respective team members. We seek your patience and understanding, as the recommendations may require time to be implemented. We also appreciate your review and the compliments about our resort. It motivates us to do better to ensure that our guests have a warm and pleasant experience. Once again, thank you for making us one of your preferred accommodation choices. We hope that we will have the pleasure of welcoming you and your family again in the near future. Warm regards, Vi Do Guest Experience Manager

Customer review rating 5.0/5

Kuldip K. M. Couples - Confirmed reviews ALL

Having come to the tail end of a complex and wonderful trip through Vietnam and Cambodia, our stay at Movenpick in Phu Quoc was to simply relax and unwind. The staff are super friendly, the food was delicious (they cater well for vegetarians) and the spa facilities are amongst the best we've ever experienced. We wished that we had tagged on a couple of extra days in all honesty. A really wonderful place. Thank you.

Dear Mr. M., Warm greetings from Mövenpick Villas & Residences Phu Quoc! It was a great pleasure having you stay at our resort. Thank you for taking the time to complete our online guest satisfaction survey. We appreciate your review and the compliments about our resort. It is always encouraging for us to learn that our valuable guests are satisfied with our service and motivates us to do better to ensure that our guests have a warm and pleasant experience. Once again, thank you for making us one of your preferred accommodation choices. We hope that we will have the pleasure of welcoming you and your family again in the near future. Warm regards, Vi Do Guest Experience Manager

Customer review rating 4.0/5

Dannielle D. Families - Confirmed reviews ALL

The private pool was amazing for quiet family time and the resorts daily activity schedule was well thought out

Dear Ms. D., Warm greetings from Mövenpick Villas & Residences Phu Quoc! It was a great pleasure having you stay at our resort. Thank you for taking the time to complete our online guest satisfaction survey. We appreciate your review and the compliments about our resort. It is always encouraging for us to learn that our valuable guests are satisfied with our service and motivates us to do better to ensure that our guests have a warm and pleasant experience. Once again, thank you for making us one of your preferred accommodation choices. We hope that we will have the pleasure of welcoming you and your family again in the near future. Warm regards, Vi Do Guest Experience Manager

Customer review rating 4.0/5

Anonymous Solo - Confirmed reviews ALL

The room has a slight musty smell, and the toilet doesn't flush properly. It would be great if these issues could be checked and fixed to make the stay more comfortable. Thank you.

Customer review rating 5.0/5

Hebah A. F. Families - Confirmed reviews ALL

This is one of the best resorts, if not the best. It has everything we need during our stay and also provides many activities for adults and children, making our experience exceed expectations.

Dear Ms. F., Warm greetings from Mövenpick Villas & Residences Phu Quoc! It was a great pleasure having you stay at our resort. Thank you for taking the time to complete our online guest satisfaction survey. While we strive to maintain the highest guest satisfaction standards, monitoring our effectiveness can be a challenge at times. We apologize for the inconvenience you experienced with the room cleanliness and thank you for your patience in these matters. Please be assured that we will coordinate the plans for these enhancements with the respective team members. We seek your patience and understanding, as the recommendations may require time to be implemented. We appreciate your review and the compliments about our resort. It motivates us to do better to ensure that our guests have a warm and pleasant experience. Once again, thank you for making us one of your preferred accommodation choices. We hope that we will have the pleasure of welcoming you and your family again in the near future. Warm regards, Vi Do Guest Experience Manager

Customer review rating 5.0/5

Anantram G. Couples - Confirmed reviews ALL

The resort is superb in all aspects with good rooms, warm hospitality, excellent service and a wide variety of food.

Dear Mr. G., Warm greetings from Mövenpick Villas & Residences Phu Quoc! It was a great pleasure having you stay at our resort. Thank you for taking the time to complete our online guest satisfaction survey. We appreciate your review and the compliments about our resort. It is always encouraging for us to learn that our valuable guests are satisfied with our service and motivates us to do better to ensure that our guests have a warm and pleasant experience. Once again, thank you for making us one of your preferred accommodation choices. We hope that we will have the pleasure of welcoming you and your beloved one again in the near future. Warm regards, Vi Do Guest Experience Manager

Customer review rating 5.0/5

Tsz M. C. Families - Confirmed reviews ALL

The hotel is slightly remote, but shuttle services to the airport and key attractions are provided. Rooms are clean, comfortable, and well-maintained. Staff are polite and helpful, and housekeeping standards are good. The hotel offers excellent facilities, including a swimming pool, gym, and kids' playroom, with beautiful villa and sunset views. Various activities are available, though the notices could be more visible. The restaurant serves delicious food, making the overall stay enjoyable.

Dear Ms. C., Warm greetings from Mövenpick Villas & Residences Phu Quoc! It was a great pleasure having you stay at our resort. Thank you for taking the time to complete our online guest satisfaction survey. We appreciate your review and the compliments about our resort. It is always encouraging for us to learn that our valuable guests are satisfied with our service and motivates us to do better to ensure that our guests have a warm and pleasant experience. Once again, thank you for making us one of your preferred accommodation choices. We hope that we will have the pleasure of welcoming you and your family again in the near future. Warm regards, Vi Do Guest Experience Manager

Customer review rating 5.0/5

Nicolo M. Couples - Confirmed reviews ALL

We had a lovely experience at your hotel. The service and the people were polite, very caring and looked after us very well. The room was excellent but we found the air conditioning too cold. We know it has to be as it is so hot but 1 or 2 degrees would be good.

Dear Ms. M., Warm greetings from Mövenpick Villas & Residences Phu Quoc! It was a great pleasure having you stay at our resort. Thank you for taking the time to complete our online guest satisfaction survey. We appreciate your review and the compliments about our resort. It is always encouraging for us to learn that our valuable guests are satisfied with our service and motivates us to do better to ensure that our guests have a warm and pleasant experience. Once again, thank you for making us one of your preferred accommodation choices. We hope that we will have the pleasure of welcoming you and your beloved one again in the near future. Warm regards, Vi Do Guest Experience Manager

Customer review rating 5.0/5

Hae J. W. Families - Confirmed reviews ALL

We had a wonderful stay at Mövenpick Villas & Residences Phu Quoc. The pool villa was beautiful, very well maintained, and the team did an excellent job keeping our private pool clean throughout our stay. My husband was especially impressed by the bed, bedding, and pillow height. He said the sleeping experience was almost perfect and even mentioned that he would love to purchase the same bedding for our home! Our experience from check-in to check-out was excellent. The check-in process was warm and welcoming, and the team made us feel well taken care of throughout our stay. A special thank you to the gentleman at reception who personally returned the clothing we accidentally left in our villa after check-out. We also appreciated the housekeeping team for finding it so quickly. In addition, the lady with glasses who served beverages at Altitude8 during breakfast on our last morning was exceptionally kind and welcoming. One small suggestion: the ceiling fan in the larger upstairs bedroom was quite noisy. It wasn't a major issue, but it may be worth checking for future guests. Overall, we had a fantastic experience and would be delighted to return.

Customer review rating 4.5/5

Man W. W. Families - Confirmed reviews ALL

From the front desk and bell team to the restaurant staff, the service throughout our stay was outstanding and everyone was genuinely friendly and welcoming. We were pleasantly surprised to find out about the foam pool party on our arrival day—it was a huge highlight, and both the adults and kids had an absolute blast and an unforgettable experience! Housekeeping was also very good, though it would be even better if they could be a bit more attentive to fully restocking room supplies each day. Overall, a wonderful stay!

Dear Ms. W., Warm greetings from Mövenpick Resort Waverly Phu Quoc! It was a great pleasure having you stay at our resort. Thank you for taking the time to complete our online guest satisfaction survey. We appreciate your review and the compliments about our resort. It is always encouraging for us to learn that our valuable guests are satisfied with our service and motivates us to do better to ensure that our guests have a warm and pleasant experience. Once again, thank you for making us one of your preferred accommodation choices. We hope that we will have the pleasure of welcoming you and your family again in the near future. Warm regards, Vi Do Guest Experience Manager

Customer review rating 3.0/5

Ken V. Families - Confirmed reviews ALL

Didn’t feel like relaxed vacation due to over crowded, especially at the buffet restaurant. The staffing were great. The foods was mediocre. The worst were the guest, everyone seem like very hungry and fought over foods. There were nasty guests used their hands to touch the foods instead of using the tongs, cut in line, etc.

Dear Mr. V., Warm greetings from Mövenpick Villas & Residences Phu Quoc! It was a great pleasure having you stay at our resort. Thank you for taking the time to complete our online guest satisfaction survey. While we strive to maintain the highest guest satisfaction standards, monitoring our effectiveness can be a challenge at times. We apologize for the inconvenience you experienced and thank you for your patience in these matters. We truly apologize for the inconvenience you experienced with the breakfast and the room cleanliness and that we could not make your stay more comfortable. While we strive to maintain the highest customer satisfaction standards, monitoring our effectiveness can be a challenge at times. Please be assured that we will coordinate the plans for these enhancements with the respective team members. We seek your patience and understanding, as the recommendations may require time to be implemented. We also appreciate your compliment about our team. It motivates us to do better to ensure that our guests have a warm and pleasant experience. Mr. V., we are sorry if we failed to meet your expectations during your recent stay with us. We hope to be able to welcome you again and have another opportunity to serve you better. Once again, thank you for staying with us. Warm regards, Vi Do Guest Experience Manager

Customer review rating 4.5/5

Yong H. C. Families - Confirmed reviews ALL

​We had an absolutely flawless time staying in the beachfront villa. ​From the moment we arrived, Mr. Kai at the Priority Desk went above and beyond to provide exceptional convenience during check-in. Additionally, we would like to express our sincere gratitude to the General Manager, who gave us a warm and welcoming greeting at Altitude 8 on our first day. Before check-out, Ms. Tien from the Guest Relations Team ensured we received the highest standard of recognition as Accor Platinum members, offering thoughtful care that made the end of our Phu Quoc trip truly touching and memorable. We would like to thank them all once again. ​The food at Aura Restaurant, located right beside the poolside, was also surprisingly well-suited to our palates. Having previously stayed at Mövenpick properties in Pattaya and Hua Hin, Thailand, this was our third experience with the brand, and we are now proud and devoted fans of Mövenpick. ​With its breathtaking scenery, wonderful resort facilities, and exceptionally warm staff, our stay at Mövenpick Resort Phu Quoc was an unregrettable and perfect journey. We will definitely be returning here around the same time next year!

Dear Mr. C., Warm greetings from Mövenpick Villas & Residences Phu Quoc! It was a great pleasure having you stay at our resort. Thank you for taking the time to complete our online guest satisfaction survey. We appreciate your review and the compliments about our team. It is always encouraging for us to learn that our valuable guests are satisfied with our service and motivates us to do better to ensure that our guests have a warm and pleasant experience. Once again, thank you for making us one of your preferred accommodation choices. We hope that we will have the pleasure of welcoming you and your family again in the near future. Warm regards, Vi Do Guest Experience Manager

Customer review rating 4.0/5

Cory L. P. Couples - Confirmed reviews ALL

Hotel was really nice, great room with a sunset view. The restaurants were very good and the pool was nice to relax at. Airport shuttle was efficient. Buffet breakfast was excellent with a great amount of food options. They have a large amount of activities like the foam pool party. Overall a relaxing stay for a few days.

Dear Mr. P., Warm greetings from Mövenpick Villas & Residences Phu Quoc! It was a great pleasure having you stay at our resort. Thank you for taking the time to complete our online guest satisfaction survey. We appreciate your review and the compliments about our resort. It is always encouraging for us to learn that our valuable guests are satisfied with our service and motivates us to do better to ensure that our guests have a warm and pleasant experience. Once again, thank you for making us one of your preferred accommodation choices. We hope that we will have the pleasure of welcoming you and your beloved one again in the near future. Warm regards, Vi Do Guest Experience Manager

Customer review rating 4.0/5

Thi T. S. N. Couples - Confirmed reviews ALL

The staff was great . And the breakfast was super. Room was very clean .

Dear Ms. N., Warm greetings from Mövenpick Villas & Residences Phu Quoc! It was a great pleasure having you stay at our resort. Thank you for taking the time to complete our online guest satisfaction survey. We appreciate your review and the compliments about our resort. It is always encouraging for us to learn that our valuable guests are satisfied with our service and motivates us to do better to ensure that our guests have a warm and pleasant experience. Once again, thank you for making us one of your preferred accommodation choices. We hope that we will have the pleasure of welcoming you and your beloved one again in the near future. Warm regards, Vi Do Guest Experience Manager

Customer review rating 4.0/5

Ming Y. G. P. Friends - Confirmed reviews ALL

It was a pleasure to stay with you throughout our trip. From the very beginning, we had an excellent experience at The Islander. In particular, we would like to express our appreciation to Ms. Nhu from your team. She was welcoming, friendly, and genuinely helpful. When we asked for advice on exploring Phú Quốc, she provided a wide range of recommendations and practical tips tailored to the island. Even if we encountered language barriers, Ms. Nhu remained highly enthusiastic about sharing her personal experiences, which greatly supported our trip planning. We also had the chance to meet her again after visiting one of the attractions—she kindly shared additional insights about what we had seen, and she even apologized for not being able to chat with us longer during our time at The Islander. We truly valued her efforts, attention, and time during our stay. Special thanks to Ms. Mia from the Front Office. Her support made a significant difference and truly helped enhance our stay. Since we requested a mid-stay room refresh, we asked for a specific time for room make-up. Ms. Mia coordinated with the housekeeping team on our behalf, and we did not need to take any further action. We would also like to express our sincere appreciation to the housekeeping team for their time and effort in cleaning our villa. The night before, we had room service, we were unable to place the utensils and plates outside the villa due to the heavy rain. The team kindly handled this for us and we noticed the arrangement after we returned. Overall, our experience was highly satisfactory; however, a few areas could be improved to enhance the guest experience further. 1) Reservation and buggy service responsiveness We understand that advance reservations are required to coordinate services. That said, the availability and timing of buggy bookings resulted in inconsistent response times. During the first two days, the buggy team was able to arrive and process our requests within approximately five minutes. We expected the same level of responsiveness for the following days. Unfortunately, for the remaining days, our requests were commonly pending for 10+ minutes. In some cases, we were required to go to the lobby to follow up on the second request. On top of that, we found it is a little bit confusing on locating "our buggy". Since there are always other travellers who were reserving buggy, we found it is challenging to locate our driver who is responsible to our request. And we have once got on another buggy to our villa. Thankfully, the driver still carried us to our villa, we then found that the request still marked 'in progress" therefore we noticed that there might be another one actually waiting for us. 2) In-app request management From a user-experience perspective, we found it somewhat difficult to adjust requests within the app. For example, once a request was submitted, we were unable to modify or cancel it—even when it was sent in error. Also, we found the app got disconnected after we left the villa during the third day. As we would originally like to reserve a buggy on returning from hotel lobby to villa, we couldn't proceed due to this matter. 3) Room service delivery timeliness and communication We requested room service on Wednesday night. However, we found that the food delivery did not arrive until approximately Thursday midnight. We even had to contact the operator after noticing in the app that the order was marked “complete.” While the food became available within about 10–15 minutes after our call, the overall wait time was nearly an hour, which could be improved. In summary, our overall experience was very positive. With the suggested improvements—particularly regarding service responsiveness, in-app flexibility, and delivery accuracy—we believe the stay could be made even more seamless and enjoyable for future guests.

Customer review rating 4.0/5

Dieu Q. T. Friends - Confirmed reviews ALL

We stayed in a two-bedroom villa and had a great experience with the room and the service. The only downside was that there was some floating debris in the sea in the morning. It would be great if the resort could keep the beach cleaner.

Dear Mr. Dieu Q., Warm greetings from Mövenpick Villas & Residences Phu Quoc! It was a great pleasure having you stay at our resort. Thank you for taking the time to complete our online guest satisfaction survey. We appreciate your review and the compliments about our resort. It is always encouraging for us to learn that our valuable guests are satisfied with our service and motivates us to do better to ensure that our guests have a warm and pleasant experience. While we strive to maintain the highest guest satisfaction standards, monitoring our effectiveness can be a challenge at times, particularly when influenced by external outdoor factors. We apologize for the inconvenience you experienced with the beach condition and thank you for your patience in this matter. Please be assured that we will coordinate with the respective team members to follow a consistent beach cleaning schedule to maintain cleanliness and comfort for our guests, and we continually strive to improve our efforts. Once again, thank you for making us one of your preferred accommodation choices. We hope that we will have the pleasure of welcoming you and your friends again in the near future. Warm regards, Vi Do Guest Experience Manager

Customer review rating 3.5/5

Ming S. K. Y. Families - Confirmed reviews ALL

My family and I had a pleasant stay, the villa was clean and so was the pool. we really enjoyed outselves apart from the really slow service while eating at the restaurants. that's the only thing we might complaint about if we were more of a rush regarding time.

Dear Mr. Y., Warm greetings from Mövenpick Villas & Residences Phu Quoc! It was a great pleasure having you stay at our resort. Thank you for taking the time to complete our online guest satisfaction survey. We appreciate your review and the compliments about our resort. It motivates us to do better to ensure that our guests have a warm and pleasant experience. While we strive to maintain the highest guest satisfaction standards, monitoring our effectiveness can be a challenge at times. We apologize for the inconvenience you experienced with the service at our restaurants and thank you for your patience in these matters. Please be assured that we will coordinate the plans for these enhancements with the respective team members. Once again, thank you for making us one of your preferred accommodation choices. We hope that we will have the pleasure of welcoming you and your family again in the near future. Warm regards, Vi Do Guest Experience Manager

Customer review rating 5.0/5

Gaurav J. Families - Confirmed reviews ALL

Nice and clean property.

Dear Mr. J., Warm greetings from Mövenpick Resort Waverly Phu Quoc! It was a great pleasure having you stay at our resort. Thank you for taking the time to complete our online guest satisfaction survey. We appreciate your review and the compliments about our resort. It is always encouraging for us to learn that our valuable guests are satisfied with our service and motivates us to do better to ensure that our guests have a warm and pleasant experience. Once again, thank you for making us one of your preferred accommodation choices. We hope that we will have the pleasure of welcoming you and your family again in the near future. Warm regards, Vi Do Guest Experience Manager

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