Mövenpick Villas & Residences Phu Quoc

Lovely property and specially their Vietnamese restaurant, Lang Chai, is amazing. Special thanks to the amazing staff there, I would like to specially mention Trung and Quynh for their hospitality and the way they served us with utmost love and affection. The food in thu is particular restaurant is superbly cooked and the portion is also very good. Looking forward of coming here super soon.

Stay was very comfortable and rooms were great. Just the approach to guest should little more courteous, too much instruction and cautions given at the time of check-in and everything has a price inside the villa doesn't feels welcoming.

A big shout out to Bryan, the staff in Mövenpick Phu Quoc. We recently had the pleasure of going on a short getaway with my family, and I cannot express enough how exceptional our experience was, thanks to one particular staff member who went above and beyond his responsibilities, Bryan! Our holiday truly surpassed our expectations, and it is all thanks to this outstanding individual. Few days before our arrival, we received an Email from him checking on our arrival time and any special occasion we are celebrating this holiday. After reverting our details, he arranged it all well. A day prior to our arrival, he texted me to let me know that he can be reached via the mobile. From the moment we arrived at the resort, we were greeted with warmth and genuine hospitality. Bryan, immediately made us feel welcome and ensured that every aspect of our stay was taken care of. It was evident that he truly enjoyed his role and was dedicated to providing the best possible experience for us. He not only assisted us with check-in efficiently, but he also took the time to provide us with personalized recommendations for activities and dining options. What struck me the most was how Bryan did all beyond his responsibility and even responded to us after working hours. He get our taxi booked, reservation done and even asked us to call him if the restaurant unable to help us get a taxi to return to hotel or can’t understand English. Throughout our stay, Bryan was always available to answer any questions we had and address any concerns. It seemed as though he had an innate ability to create a warm and friendly atmosphere, ensuring that we felt like valued guests at all times. He consistently went above and beyond to ensure our comfort and satisfaction. One instance that truly stood out was when we encountered a minor issue with our room. We brought it to his attention, and he immediately responded to us. And we told him that this holiday we are celebrating our wedding anniversary, he surprised us with a complimentary cake. It was this level of attention to detail and care that made our holiday truly exceptional. Our family was able to fully enjoy the resort's amenities and activities, thanks to Bryan. His dedication to his work and his guests was unparalleled. It is individuals like him who transform a good holiday into an unforgettable one. In conclusion, I wholeheartedly recommend this resort and commend the exceptional staff member, Bryan who went above and beyond to ensure that our family getaway was truly outstanding. His professionalism, kindness, and attention to detail made all the difference. We are immensely grateful for his contributions to our holiday and will undoubtedly return to this resort in the future.

My recent experience at Mövenpick Phu Quoc Villas and Residences left an indelible impression of serenity and exceptional service. From the moment I arrived, Tracy, Ngan, and Joyce at the reception provided a warm and attentive welcome, ensuring that every aspect of my stay was impeccable. The hotel's architecture seamlessly blends contemporary design with the natural beauty of Phu Quoc, creating a tranquil oasis. The sea view room I stayed in offered breathtaking vistas, allowing me to bask in the beauty of the surrounding landscape. Notably, Mövenpick Phu Quoc Villas and Residences excel in providing a family-friendly environment. With an array of amenities and activities catering to children and parents, families can create cherished memories in a welcoming atmosphere.

Enjoyed a lovely hot pot at Lang Chai. Delicious food. Attentive service from Vy Vy. Would highly recommend this restaurant for a high class Vietnamese food experience. The grilled crayfish as an entree were fresh and cooked perfectly. All the staff are amazingly friendly and knowledgeable.