Premier Village Phu Quoc Resort - Managed by Accor 5 stars

Customer review rating (ALL Rating) 4.6/5 922 reviews

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Description

Hotel extras

  • "Two pristine beaches and stunning views from dusk to dawn "

  • "Secluded hideaway retreat at the southern tip of the island "

  • "215 villas with private swimming pool "

  • "35 min away from Phu Quoc airport "

  • 15 min away from Hon Thom Cable Car

Our accommodation(s)

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Hotel location

Premier Village Phu Quoc Resort - Managed by Accor

Ong Doi Cape, An Thoi Ward, Phu Quoc
920000 Phu Quoc
Vietnam

GPS:10.005315, 104.05185

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  922 reviews

TripAdvisor Rating  5.0/5  2,382 reviews

Certificate of excellence 2024

Spa experiance

TripAdvisor rating 5.0/5

ShirleyShir TripAdvisor review

Miss Chau, Quynh, Tram at plumeria Spa is Very good. It’s a great experience. Nice environment and friendly staff. I do recommend to come and try hahaa. We came for the same relaxing spa three days in a roll. The girls here is very detail oriented.

Dear Ms. Shirley Shir, Xin chao! We very much appreciate your comments regarding your stay at the Premier Village Phu Quoc Resort - Managed by Accor. Thank you so much for your kind words! We’re thrilled to hear that you enjoyed your stay and appreciated our services. Our heartist as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Xuan Tran (Ms.) Front Office Manager.

Highly Recommend

TripAdvisor rating 5.0/5

Nish09 Families - TripAdvisor review

Amazing villas…all staff were very friendly and accommodating. Great activities during the day. All facilities were clean and well maintained. Food was lovely and a big variety during breakfast. Emma and Cindy were very friendly and so welcoming and helpful.

Dear Nish09, Xin chao! Thank you so much for your wonderful feedback. We're thrilled to hear that you had such a positive experience at our villas. It’s fantastic to know that you found the heartist, activities, and facilities to your liking. Emma and Cindy will be especially happy to hear your kind words, they truly strive to make every guest feel welcome and at home. We’re also delighted that you enjoyed the food and variety at breakfast. Your recommendation means a lot to us, and we’re grateful for your support. We hope to have the pleasure of welcoming you back for another memorable stay in the future at Premier Village Phu Quoc – Managed by Accor. Sincerely, Xuan Tran (Ms.) Front Office Manager.

Best hotel ever!

TripAdvisor rating 5.0/5

yj l TripAdvisor review

This hotel was the perfect choice to finish off the year. My friends and I had a great time together, and everything was perfect. Especially the resort was well-equipped for more than 4 friends or family members to send, especially welcoming us everywhere and the staff was very friendly. Thank you very much Tiffany and Victor. We hope to come next year on Christmas! Don't forget us from #221

Dear Yunjung L, Xin chao! Thank you so much for your wonderful feedback. We're thrilled to hear that you and your friends had such a memorable time with us, and it’s fantastic to know our resort was the perfect place to ring in the end of the year. We truly appreciate your kind words about our heartist, and we’ll be sure to pass along your special thanks to Tiffany and Victor. It’s always a pleasure to welcome guests like you, and we’ll certainly look forward to hosting you again next Christmas. Wishing you a merry Christmas and Happy New Year to you and and your friends all the best. We can’t wait to see you again soon at Premier Village Phu Quoc – Managed by Accor. Sincerely, Xuan Tran (Ms.) Front Office Manager.

Unpleasant Stay

Customer review rating 2.5/5

Na N. Friends - Confirmed reviews ALL

Its my second stay. First time stay was great but not this time. There were alot of issues during our stay but no one care and follow up. There was a pizza and bill of old guests placed on the table in our room when we entered the room. The staffs noticed but did not take any action or apologize. Even when i texted the hotel app they never come back to say anything. No kettle set up, no hair condition and toothpaste in the room. No welcome fruit or anything Shower in the bathtub and bath room in master room is very slow ( dont know if its same in others room) My birthday trip, hotel offer a small cake not on the date. My friend come to have my birthday dinner but your staff ask to register somehow she angry and left unhappily. I was so embarrassing. In general i wont return and wont recommend this resort for my friend and family.

Location and friendliness

Customer review rating 5.0/5

Dongho P. Families - Confirmed reviews ALL

I was very satisfied with my visit for the 24th year, following my 23rd visit. Your company's kindness stood out. It was a happy and enjoyable trip.

Dear M. dongho P., Thank you so much for taking the time to leave a rating of your recent stay at our resort. We're thrilled to know that you enjoyed your experience with us. We hope to welcome you back to our resort in the future. Warmest regards, Tony Nguyen. Duty Manager.

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Other web-users rate our hotel

  • 397 reviews 8.2/10 Location
  • 814 reviews 9.2/10 Room
  • 1,251 reviews 9.1/10 Service
  • 6 reviews 5/10 WiFi
  • 298 reviews 9.6/10 Vibe
  • 277 reviews 9.6/10 Pool
  • 263 reviews 8.8/10 Amenities
  • 218 reviews 8.7/10 Cleanliness

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