Premier Village Phu Quoc Resort - Managed by Accor 5 stars

Customer review rating (ALL Rating) 4.6/5 1,057 reviews

Premier Village Phu Quoc Resort - Managed by Accor - Image 1
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Description

Hotel extras

  • "Two pristine beaches and stunning views from dusk to dawn "

  • "Secluded hideaway retreat at the southern tip of the island "

  • "215 villas with private swimming pool "

  • "35 min away from Phu Quoc airport "

  • 15 min away from Hon Thom Cable Car

Our accommodation(s)

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Hotel location

Premier Village Phu Quoc Resort - Managed by Accor

Ong Doi Cape, An Thoi Ward, Phu Quoc
920000 Phu Quoc
Vietnam

GPS:10.005315, 104.05185

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.6/5  1,057 reviews

Customer review rating 5.0/5

Mussina E. Families - Confirmed reviews ALL

Perfect

Dear Ms. Mussina E., Xin Chao from Premier Village Phu Quoc Resort - Managed by Accor, Thank you very much for your wonderful feedback. We are truly delighted to know that you had a perfect stay with us. Your kind words mean a lot to our team and motivate us to continue delivering excellent experiences to our guests. We look forward to welcoming you and your family back for another memorable stay in the near future. Warm regards, Maxine NGUYEN Guest Experience Manager

Customer review rating 5.0/5

Jari L. Couples - Confirmed reviews ALL

Very nice surrounding. Pieceful and comfortable environment with excellent service.

Dear Mr. Jari L., Xin Chao from Premier Village Phu Quoc Resort - Managed by Accor, Thank you very much for your wonderful feedback and for choosing to stay with us. We are truly delighted to know that you enjoyed the peaceful surroundings, comfortable environment, and excellent service. It is especially rewarding to receive such positive comments from our valued ALL Diamond member. We also appreciate your note regarding the welcome drink and will review this to ensure all our guests have the opportunity to fully enjoy their arrival experience. Thank you once again for your kind words. We look forward to welcoming you back for another relaxing and memorable stay. Warm regards, Maxine NGUYEN Guest Experience Manager

Customer review rating 5.0/5

Godwin D. Friends - Confirmed reviews ALL

Great stay at the end of our tour of Vietnam…wonderful location / resort and everything we needed relax and enjoy our short stay. Special mention for Tristan who went out of his way to help with anything our group needed. Thanks so much.

Dear Mr. Godwin D., Xin Chao from Premier Village Phu Quoc Resort - Managed by Accor! Thank you very much for your wonderful review and for choosing to stay with us at the end of your Vietnam journey. We are truly delighted to know that you enjoyed our location and had a relaxing and memorable stay. It is especially rewarding to hear your kind recognition of Tristan, as well as our Spa and Restaurant teams. Your compliments mean a lot to us, and we will be sure to share your appreciation with them—they will be very happy to know they made a positive impact on your experience. Thank you once again for your kind words. We sincerely look forward to welcoming you back for another enjoyable stay in the future. Warm regards, Maxine NGUYEN Guest Experience Manager

Customer review rating 5.0/5

Tatiana T. Families - Confirmed reviews ALL

everything was great

Dear Tatiana T., Xin Chao from Premier Village Phu Quoc Resort - Managed by Accor! Thank you very much for your wonderful feedback and perfect score. We are truly delighted to know that everything during your stay met your expectations. Your kind words mean a lot to our team, and it is always encouraging to know that our efforts in service, cleanliness, and overall experience have been appreciated. We look forward to welcoming you and your family back for another great stay in the near future. Sincerely, Maxine NGUYEN Guest Experience Manager

Customer review rating 4.0/5

Yun Y. E. Families - Confirmed reviews ALL

This is my 2nd time back at the Premier Village and the scenary and villas are great, however, 15-20 min wait for the buggy took took much time and the room cleaning service needs to improve (missed cleaning out trash bin, missed replacing towels, dead insect in the corner, and dusty in corners). Some staffs couldn't speak English at all which was uncomfortable and overall the service needs to get faster as this is 5 star hotel not 4.

Dear Yun Y. E., Xin Chao from Premier Village Phu Quoc Resort - Managed by Accor! Thank you very much for returning to stay with us and for sharing your detailed feedback. We are truly pleased to know that you enjoyed our villas and the surrounding scenery. At the same time, we sincerely apologize for the inconveniences you experienced, particularly regarding the buggy waiting time, room cleanliness, and communication challenges with some of our team members. This is certainly not the level of service we aim to deliver, and we understand how this has impacted your overall experience. Please rest assured that your comments have been shared with the relevant teams for immediate improvement, especially in housekeeping standards, service responsiveness, and language training to better support our international guests. We truly appreciate your feedback as it helps us improve, and we hope to have the opportunity to welcome you back for a much better experience in the future. Sincerely, Maxine NGUYEN Guest Experience Manager

Other web-users rate our hotel

  • 522 reviews 7.7/10 Location
  • 998 reviews 8.7/10 Room
  • 1,592 reviews 8.3/10 Service
  • 8 reviews 4.2/10 WiFi
  • 442 reviews 9.2/10 Vibe
  • 385 reviews 8/10 Amenities
  • 332 reviews 9.3/10 Pool
  • 299 reviews 8.9/10 Breakfast

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