Premier Village Phu Quoc Resort - Managed by Accor 5 stars

Customer review rating (ALL Rating) 4.6/5 919 reviews

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Premier Village Phu Quoc Resort - Managed by Accor - Image 4
Ong Doi Cape, An Thoi Ward, Phu Quoc, 920000 Phu Quoc, Vietnam

Description

Hotel extras

  • "Two pristine beaches and stunning views from dusk to dawn "

  • "Secluded hideaway retreat at the southern tip of the island "

  • "215 villas with private swimming pool "

  • "35 min away from Phu Quoc airport "

  • 15 min away from Hon Thom Cable Car

Our accommodation(s)

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Hotel location

Premier Village Phu Quoc Resort - Managed by Accor

Ong Doi Cape, An Thoi Ward, Phu Quoc
920000 Phu Quoc
Vietnam

GPS:10.005315, 104.05185

Telephone
Fax +84 297 3546 667

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.6/5  919 reviews

TripAdvisor Rating  5.0/5  2,382 reviews

Certificate of excellence 2024

Everything is excellent

Customer review rating 4.5/5

Winnie Couples - Confirmed reviews ALL

The environment, service, and food quality are very high. However, there were too many insects on the balcony with a beautiful sea view. Even though there were tables and chairs, they were covered with insects and couldn't be used. I stayed at The Eden Bay, where the private pool was very nice, but due to the presence of monkeys around the hotel, the pool lighting at night was insufficient, making it too scary to swim in the evening. As a result, most of the time was spent indoors, which was a bit of a waste of such a beautiful balcony and sea view. Overall, I am still very satisfied and hope to see improvements on my next visit.

Spa experiance

TripAdvisor rating 5.0/5

ShirleyShir TripAdvisor review

Miss Chau, Quynh, Tram at plumeria Spa is Very good. It’s a great experience. Nice environment and friendly staff. I do recommend to come and try hahaa. We came for the same relaxing spa three days in a roll. The girls here is very detail oriented.

Dear Ms. Shirley Shir, Xin chao! We very much appreciate your comments regarding your stay at the Premier Village Phu Quoc Resort - Managed by Accor. Thank you so much for your kind words! We’re thrilled to hear that you enjoyed your stay and appreciated our services. Our heartist as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Xuan Tran (Ms.) Front Office Manager.

Highly Recommend

TripAdvisor rating 5.0/5

Nish09 Families - TripAdvisor review

Amazing villas…all staff were very friendly and accommodating. Great activities during the day. All facilities were clean and well maintained. Food was lovely and a big variety during breakfast. Emma and Cindy were very friendly and so welcoming and helpful.

Dear Nish09, Xin chao! Thank you so much for your wonderful feedback. We're thrilled to hear that you had such a positive experience at our villas. It’s fantastic to know that you found the heartist, activities, and facilities to your liking. Emma and Cindy will be especially happy to hear your kind words, they truly strive to make every guest feel welcome and at home. We’re also delighted that you enjoyed the food and variety at breakfast. Your recommendation means a lot to us, and we’re grateful for your support. We hope to have the pleasure of welcoming you back for another memorable stay in the future at Premier Village Phu Quoc – Managed by Accor. Sincerely, Xuan Tran (Ms.) Front Office Manager.

Unpleasant Stay

Customer review rating 2.5/5

Na N. Friends - Confirmed reviews ALL

Its my second stay. First time stay was great but not this time. There were alot of issues during our stay but no one care and follow up. There was a pizza and bill of old guests placed on the table in our room when we entered the room. The staffs noticed but did not take any action or apologize. Even when i texted the hotel app they never come back to say anything. No kettle set up, no hair condition and toothpaste in the room. No welcome fruit or anything Shower in the bathtub and bath room in master room is very slow ( dont know if its same in others room) My birthday trip, hotel offer a small cake not on the date. My friend come to have my birthday dinner but your staff ask to register somehow she angry and left unhappily. I was so embarrassing. In general i wont return and wont recommend this resort for my friend and family.

Location and friendliness

Customer review rating 5.0/5

Dongho P. Families - Confirmed reviews ALL

I was very satisfied with my visit for the 24th year, following my 23rd visit. Your company's kindness stood out. It was a happy and enjoyable trip.

Dear M. dongho P., Thank you so much for taking the time to leave a rating of your recent stay at our resort. We're thrilled to know that you enjoyed your experience with us. We hope to welcome you back to our resort in the future. Warmest regards, Tony Nguyen. Duty Manager.

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Other web-users rate our hotel

  • 395 reviews 8.3/10 Location
  • 820 reviews 9.2/10 Room
  • 1,271 reviews 9.1/10 Service
  • 6 reviews 5/10 WiFi
  • 301 reviews 9.5/10 Vibe
  • 278 reviews 9.6/10 Pool
  • 219 reviews 8.7/10 Cleanliness
  • 209 reviews 8.9/10 Breakfast

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.