ibis budget Gent Centrum Dampoort

Customer review rating (ALL Rating) 4.3/5 704 reviews

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Koopvaardijlaan 29, 9000 GENT, Belgium

Description

Hotel extras

  • Private underground paying car park with electric charging points

  • Next to Gent Dampoort train station

  • Historical city centre

  • Free WiFi

  • Brand new hotel

Our accommodation(s)

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Hotel location

ibis budget Gent Centrum Dampoort

Koopvaardijlaan 29
9000 GENT
Belgium

GPS:51.059536, 3.739121

Telephone

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets not allowed
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • 100% Non Smoking Property

Breakfast

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.3/5  704 reviews

TripAdvisor Rating  4.0/5  315 reviews

Good stay

Customer review rating 4.0/5

Laura Business - Confirmed reviews ALL

The hotel is modern, clean and nice and overall a very good experience. There was just one negative and that was that the pillows were absolutely dreadful, way too hard and we both woke up with neck pains from sleeping on them. I resorting to sleeping on my sweater the next night. Very good stay but I hope you change it the pillows, for the sake of everyone's necks.

Dear Laura S., We very much appreciate your comments regarding your stay at the ibis budget Gent Centrum Dampoort. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ibis Budget Gent Dampoort

Rolled up cheese

Customer review rating 2.5/5

Simon Couples - Confirmed reviews ALL

The breakfast rolled up the cheese slices in little rolls. This was very unpleasant and uneasy to eat. It ruined my day

Dear Simon B., Thank you for taking the time to tell us about your experience at the ibis budget Gent Centrum Dampoort. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Ibis Budget Gent Dampoort

Clean and functional

Customer review rating 3.5/5

Anonymous Couples - Confirmed reviews ALL

Small room and very basic but functional and a comfortable bed for the night.

Dear Barbara F., We very much appreciate your comments regarding your stay at the ibis budget Gent Centrum Dampoort. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ibis Budget Gent Dampoort

Okay but elevator broke.

Customer review rating 3.0/5

Anonymous Business - Confirmed reviews ALL

Due to malfunctioning of elevator, it was at some point required to take the steps up to the 4th floor. Garage is expensive but did not offer easy access anymore due to this broken elevator. None of the hotel staff seemed to care. A paper was hang on the elevator but causing it to step up 4 flours or go around the building to get to the car, was ignored and we had to figure it out ourselves.

Dear BART S., Thank you for taking the time to tell us about your experience at the ibis budget Gent Centrum Dampoort. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Good location , friendly staff

Customer review rating 3.5/5

Julie Couples - Confirmed reviews ALL

Basic ibis hotel , comfortable rooms but could not open a window and AC couldn’t change so too warm . Hotel was in our opinion overpriced for what you get . Room was very small and in need of paint . A small set of drawers would have been helpful for our 3 night stay . Great location close to Dampoort train station only 5 mins walk . Bed was comfortable and room clean . We paid £245 for 3 nights which was overpriced for what you get and it was an additional €15 for breakfast buffet , again overpriced.

Dear Julie S., We very much appreciate your comments regarding your stay at the ibis budget Gent Centrum Dampoort. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

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Other web-users rate our hotel

  • 1,412 reviews 8.2/10 Location
  • 1,946 reviews 5.3/10 Room
  • 1,327 reviews 9/10 Service
  • 23 reviews 9.9/10 WiFi
  • 1,230 reviews 3.3/10 Comfort
  • 801 reviews 8/10 Breakfast
  • 735 reviews 8.3/10 Cleanliness
  • 497 reviews 9.4/10 Vibe

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.