Dear Mrs G., Thank you for the great review of our hotel, it is a pleasure to hear that you felt really welcome and appreciate the service given by our front office team! We well noted your feedback about the bathroom, sorry to hear the cleaning was not as it should be for which we sincerely apologize. We asked the housekeeping to pay extra attention. We hope to see you again very soon in one of our hotels! Sincerely, Esther van der Helm Assistant Manager

Dear Alexis Thank you for taking the time to share your feedback, while I wish you had a better experience. We are very sorry to hear that the bedsheet had spots for which we sincerely apologize! As you already stated sometimes these stains are hard to clean but our housekeeping should pay attention to this and remove this sheet from our inventory. Please be assured we will share your remark with them to avoid reoccuring of this problem. We hope to have the opportunity to serve you better in the future. Sincerely, Esther van der Helm Assistant Manager

Dear Deidre, Thank you for the great review of our hotel, it is really a pleasure to read you found the service of our team amazing! We will definitely share your feedback with our staff and breakfast ladies, this will encourage them all. We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Esther van der Helm Assistant Manager