ibis Aalst Centrum 3 stars

Customer review rating (ALL Rating) 4.0/5 248 reviews

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ibis Aalst Centrum - Image 1
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Villalaan 20, 9300 AALST, Belgium

Description

Hotel extras

  • Great location, next to E40 and close to the city center!

  • 12 Electric Cars Super Charger

  • Private parking

  • Reception & bar open 24/7

  • Free and unlimited WIFI

Our accommodation(s)

Hotel location

ibis Aalst Centrum

Villalaan 20
9300 AALST
Belgium

GPS:50.921339, 4.032318

Telephone
Fax +32 53 71 07 11

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

FOODIZ CORNER

Non contractual photo

Foodiz Corner: Food, drinks and music!

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.0/5  248 reviews

TripAdvisor Rating  3.4/5  366 reviews

Customer review rating 5.0/5

Roger D. Solo - Confirmed reviews ALL

Excellent stay, great welcome, good room and very helpful and pleasant staff

Dear Roger, Thank you for this high rating. We’re thrilled you enjoyed your time at ibis Aalst Centrum. Our team takes pride in offering warm welcomes that set the tone for comfortable stays. Your kind words about your room and our colleagues’ attentive service during your solo trip motivate us to maintain these standards daily. Being part of the ALL Accor loyalty programme means we particularly value feedback from members like yourself. We look forward to welcoming you again. Best wishes, Ibis Aalst Centrum , General Manager

Customer review rating 4.0/5

Yolanda J. Business - Confirmed reviews ALL

It's a problem to book a room when you don't have a creditcard. But the manager took care of it, as we always book this hotel when my husband needs to go to the hospital in Aalst.

Dear Yolanda, Thank you for this great feedback about your recent stay. We appreciate the opportunity to resolve booking challenges and are delighted our manager could assist personally. Your continued trust in choosing our hotel for medical visits speaks volumes about our relationship. That said, we sincerely regret the inconvenience experienced during your reservation process. Our team remains available 24/7 to explore alternative payment solutions that suit every guest’s needs. Finally, we’re proud our location near Aalst’s hospital district provides practical access during these important visits. This convenience, combined with your loyalty, motivates us to maintain high service standards. We all look forward to welcoming you back in the future. Kind regards, Ibis Aalst Centrum , General Manager

Second chance — still some mixed feelings

TripAdvisor rating 3.0/5

Escape48790249744 TripAdvisor review

After a previous stay, I decided to give this hotel a second chance. Unfortunately, things didn’t start well — there were some issues with the magnetic room keys, but to be fair, the reception handled the situation quite well considering the circumstances. The hotel is located rather far from the city center, but the lobby and bar are nicely designed, with several cozy corners to relax. The rooms are decent, though nothing exceptional. I would have given 4 stars if the prices were a bit lower.

Dear Guest, Thank you very much for taking the time to share your experience and for giving our hotel a second chance. We are sorry to hear about the initial inconvenience with the room keys but truly appreciate your kind words regarding the way our reception team managed the situation. We’re pleased that you enjoyed the design of our lobby and bar as well as the comfort of our rooms. Your feedback regarding the price, quality balance is well noted and will help us as we continue improving our services and offers. The entire team really hope we can welcome you back on a future occasion. Kind regards, Ibis Aalst Centrum , General Manager

Customer review rating 4.5/5

Thomas K. Friends - Confirmed reviews ALL

Good Room , good Breakfast . But at the Breakfast is No wather 😢

Dear Thomas, Thank you very much for taking the time to share your experience with us. We are delighted to read that you enjoyed your room, breakfast and the service of our team. We sincerely apologize for the cleanliness issue you noticed above the window. This is not in line with our usual standards, and we have already informed our housekeeping team to ensure this is corrected. Regarding your remark about water at breakfast: you can indeed get water directly from the juice machine. We are sorry if this was not made clear during your stay, and we will make sure to better inform our guests about this option in the future. We truly appreciate your feedback as it helps us to improve, and we hope to have the pleasure of welcoming you back again soon. Kind regards, Ibis Aalst Centrum , General Manager

Customer review rating 4.5/5

Andrei D. Business - Confirmed reviews ALL

Nice room, good breakfast

Dear Andrei D., Please accept our sincere thanks for this kind review. We’re delighted you chose ibis Aalst Centrum for your business stay. Your kind words about our comfortable rooms brighten our day. Our Sweet beds by Ibis aim to provide restful nights for busy travelers like yourself. While we regret any inconvenience during your stay extension request, our team remains available 24/7 at reception or via phone for immediate assistance. We would be delighted to welcome you back on another occasion. All the best, Ibis Aalst Centrum , General Manager

In partnership with TripAdvisor

Other web-users rate our hotel

  • 260 reviews 7.3/10 Location
  • 657 reviews 4.6/10 Room
  • 473 reviews 8.2/10 Service
  • 10 reviews 6.4/10 WiFi
  • 380 reviews 3.8/10 Comfort
  • 286 reviews 7.2/10 Breakfast
  • 241 reviews 5.6/10 Cleanliness
  • 88 reviews 3.6/10 Amenities

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.