ibis Aalst Centrum

ibis Aalst Centrum 3 stars

Customer review rating (ALL Rating) 4.1/5 446 reviews

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Hotel extras

  • Great location, next to E40 and close to the city center!

  • Fully renovated in 2017!

  • Private parking

  • Reception & bar open 24/7

  • Free and unlimited WIFI

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

ALLSAFE approved hotel

Hotel location

ibis Aalst Centrum

Villalaan 20
9300 AALST
Belgium

GPS:50.921339, 4.032318

Telephone +32 53 71 18 19

Fax +32 53 71 07 11

Access and transport

Hotel services

Check-in from - Check out up to

In summary
On site
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible hotel
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

FOODIZ CORNER Non contractual photo

Foodiz Corner: Food, drinks and music!

Our accommodation(s)

Enjoy your stay at ibis Aalst Centrum in our modern rooms with wooden floors, walk-in showers, flat-screen TVs and free WIFI. Our rooms range from One Single Bed Rooms to the Superior Room for three.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.1/5  446 reviews

TripAdvisor Rating  3.5/5  354 reviews

Well located

Customer review rating 4.0/5

Paul C. Couples - Confirmed reviews ALL

It was an ideal location for us right next to the Motorway to Calais having driven from Bulgaria. Room was okay for us and our dog for the night. Breakfast was okay hot food was luke warm. Staff were very pleasant. Our room was situated on the 3rd floor when i came out of it I could tell somebody had been smoking which needs to be dealt with as that will linger for a long time.

Nice venue and clean.

Customer review rating 4.5/5

Liam H. Solo - Confirmed reviews ALL

Most things were fantastic during the stay. Room was good, accessibility was good and price was reasonable. Only issue was that the 'double bed' was simply two single beds pushed together and, if you laid in the middle, the beds would separate. Also, the bar staff was not the most attentive during the evenings. Whilst I appreciate it was busy, some orders made by my friends online were forgotten and, as a result, money was lost.

Dear Liam Drew, Thank you for taking the time to share your review. We are pleased that you enjoyed your stay and appreciated the high standards which we strive to uphold. Unfortunately, there was an issue with Mollie/Order Billy on that moment. The issue is solved, but at that evening we have tried to inform the guest about this problem, and we have tried to help them with service at the table to take the orders. Best wishes, Dominique Van Ooteghem, General Manager

Good location and good Tesla charging points

Customer review rating 3.0/5

Birgit M. Couples - Confirmed reviews ALL

efficient check in and check out procedures, room and bathroom clean and usual standard for IBIS. Breakfast ok but very expensive for what you get (16 Euros). We chose the Ibis because of the Tesla charging facility.

Dear Birgit, We would like to thank you for taking the time to leave this review about your recent visit. We are delighted to know that you appreciated the quality service and high standards we strive to uphold. We are sorry to hear that you were disturbed during your visit. Please do not hesitate to notify our team of such concerns at the time so that we may take the appropriate action with the appropriate discretion to ensure your comfort and well-being. We hope to welcome you back in the future. Kind regards, Dominique Van Ooteghem, General Manager

Below average

Customer review rating 3.0/5

Kevin C. Friends - Confirmed reviews ALL

We had to ask on several occasions for the staff to stock up breakfast items. Hot items were barely warm. Draft beer ran out. Insufficient staff at peak times.

Dear Kevin, Thank you for sharing your feedback following your recent stay. We are sorry that your recent stay at our hotel didn't meet your expectations. We take all feedback and your well-being very seriously and appreciate that you have made us aware of your concerns. This will be helpful as we identify areas for improvement to better ensure the safety and satisfaction of our guests. Moreover, thank you for letting us know about your breakfast experience so we can look into the issues you raise. We have also addressed this with our team members in order to provide an improved experience on your next stay. We hope to have the opportunity to welcome you again. Best wishes, Dominique Van Ooteghem, General Manager

ok, but could be better

Customer review rating 4.0/5

Anonymous Friends - Confirmed reviews ALL

No major complain but: - only ONE power plug in the room for possibly two person, that is cheap and bad - Maybe my fault, but I was unable to find any coffee mug during the breakfast (the other customers all had one), but excellent bread :)

Dear Benjamin, Thanks very much for your high rating of our hotel. We are pleased you were able to make the most of our tasty breakfast buffet, an ideal way to help start the day. Regarding the power sockets, your comment has been duly noted. The feedback of our guests is important as it helps to highlight areas for improvement. We would love to welcome you back on a future occasion. Kind regards, Dominique Van Ooteghem, General Manager

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Other web-users rate our hotel

  • 171 reviews 7.6/10 Location
  • 409 reviews 5.5/10 Room
  • 323 reviews 8.1/10 Service
  • 8 reviews 8.6/10 WiFi
  • 242 reviews 4.9/10 Comfort
  • 225 reviews 8.6/10 Breakfast
  • 178 reviews 5.1/10 Cleanliness
  • 63 reviews 2.2/10 Amenities

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