Novotel Gent Centrum 3 stars

Customer review rating (ALL Rating) 4.3/5 1,298 reviews

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Hoogpoort 52, Postadres : Goudenleeuwplein 5, 9000 GENT, Belgium

Description

ALLSAFE approved hotel

Hotel extras

  • In the heart of the historical city centre

  • Restaurants, sights and shops within walking distance

  • Hammam, sauna, fitness centre and outdoor pool

  • Delicious breakfast buffet, bar and restaurant

  • Air-conditioned, 100% non-smoking and 24/7 reception

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Our accommodation(s)

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Hotel location

Novotel Gent Centrum

Hoogpoort 52, Postadres : Goudenleeuwplein 5
9000 GENT
Belgium

GPS:51.054213, 3.723646

Telephone
Fax +32 9 224 32 95

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Fitness center
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

GOURMETBAR

Enjoy a seasonal lunch in our atmospheric bar or terrace when the weather is nice.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  1,298 reviews

TripAdvisor Rating  4.0/5  1,720 reviews

Perfect Location and 10/10 service

TripAdvisor rating 5.0/5

AKS2013AKS TripAdvisor review

Fantastic decor for the lobby and main hotel building Superb location Walking distance from canal - boat rides - restaurants and good shopping and even the trams to move around town Highly recommended for all those who want a comfortable stay in a location Only downside the furnishings in room Need little but immediate attention Great service support from front desk especially Mr Wael

Dear Guest, Thank you very much for this kind review. We are delighted to hear that you appreciated our hotel's design concept and superb location, which is indeed within walking distance to the canal, boat rides, restaurants, shopping, and public transportation. Our team, especially Mr. Wael, is thrilled to receive your compliments on their great service support. We also acknowledge your feedback regarding the room furnishings. While our hotel rooms are in good condition, we understand that some aspects may appear outdated. Rest assured that we continuously strive to improve our facilities and services to provide a comfortable stay for our guests. We appreciate your valuable input and will take it into consideration for future enhancements. We all hope to welcome you back in the future. Best wishes,

Perfect Location and 10/10 service

TripAdvisor rating 5.0/5

Voyage651096 TripAdvisor review

Fantastic decor for the lobby and main hotel building Superb location Walking distance from canal - boat rides - restaurants and good shopping and even the trams to move around town Highly recommended for all those who want a comfortable stay in a location Only downside the furnishings in room Need little but immediate attention Great service support from front desk especially Mr Wael

Dear Guest, Thank you for such a positive review. We are delighted to hear that you appreciated our fantastic decor in the lobby and main hotel building, as well as our superb location. It's great to know that you found our hotel to be within walking distance of the canal, boat rides, restaurants, shopping, and tram connections. We are also thrilled that our front desk team provided excellent service during your stay. We acknowledge your feedback regarding the furnishings in the room and appreciate your suggestion for improvement. Our hotel rooms are indeed in good condition, but we understand that some aspects may appear outdated. We will take your comments into consideration as we continuously strive to enhance our guests' experiences. We apologize for any inconvenience this may have caused during your stay. We look forward to welcoming you back on your next visit. Best wishes,

very good location

Customer review rating 4.5/5

Cr Families - Confirmed reviews ALL

very good location right in the city center. staff was also nice, but need a little training, rooms are spacious and clean. would recommend to stay here if visiting Ghent

Dear Aditya Kumar R., We very much appreciate your comments regarding your stay at the Novotel Gent Centrum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Well located.

Customer review rating 4.0/5

J C. Families - Confirmed reviews ALL

Loverly room. Got attacked by a guest's dog in the passage from our room. Dogs in hotels??

Dear John C., We very much appreciate your comments regarding your stay at the Novotel Gent Centrum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Customer review rating 4.5/5

Cindy Friends - Confirmed reviews ALL

Het was super

Beste Cindy, Bedankt voor deze review. De tevredenheid van onze gasten is ons zeer dierbaar en het is dan ook lonend te mogen lezen dat alles naar wens was voor jullie. In de toekomst verwelkomen we jullie graag opnieuw. Met vriendelijke groeten,

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Other web-users rate our hotel

  • 1,227 reviews 8.9/10 Location
  • 1,155 reviews 6.2/10 Room
  • 886 reviews 8/10 Service
  • 17 reviews 8.5/10 WiFi
  • 635 reviews 7.3/10 Breakfast
  • 375 reviews 6.6/10 Cleanliness
  • 287 reviews 4.6/10 Vibe
  • 229 reviews 4.5/10 Value

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.