Novotel Gent Centrum 3 stars

Customer review rating (ALL Rating) 4.2/5 981 reviews

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Hoogpoort 52, Postadres : Goudenleeuwplein 5, 9000 GENT, Belgium

Description

Hotel extras

  • In the heart of the historical city centre

  • Restaurants, sights and shops within walking distance

  • Hammam, sauna, fitness centre and outdoor pool

  • Delicious breakfast buffet, bar and restaurant

  • Air-conditioned, 100% non-smoking and 24/7 reception

Our accommodation(s)

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Hotel location

Novotel Gent Centrum

Hoogpoort 52, Postadres : Goudenleeuwplein 5
9000 GENT
Belgium

GPS:51.054213, 3.723646

Telephone
Fax +32 9 224 32 95

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Restaurant
  • Fitness center
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

GOURMETBAR

Enjoy a seasonal lunch in our atmospheric bar or terrace when the weather is nice.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  981 reviews

TripAdvisor Rating  4.0/5  1,791 reviews

Customer review rating 2.0/5

Venkata V. Families - Confirmed reviews ALL

Room is not clean, lot of dust

Dear Venkata, Thank you for taking the time to share your feedback. We sincerely apologize that your experience fell short of the high standards we strive to maintain. Our team takes housekeeping protocols very seriously, and we regret any oversight in room preparation during your stay. Your comments about the ambience and value perception have been noted. We continuously review our offerings to ensure they meet guest expectations while providing fair pricing for our central location and amenities. The whole team hope to have the pleasure of seeing you again. Best wishes, Veronique Van Hulle, General Manager

Customer review rating 4.5/5

Clive H. Families - Confirmed reviews ALL

We returned to Gent Novotel to take advantage of the location for the Christmas Market. Manoeuvring in the car park is very tight making parking a challenge, but this is the only draw back. The bar is warm and friendly, there is a good breakfast and the staff warm and friendly

Dear Clive, It was a pleasure to receive this kind review of your time with us. We’re delighted you appreciated our central location for exploring the Christmas Market. It’s wonderful to hear our bar’s welcoming atmosphere and breakfast offerings contributed positively to your stay. That said, we regret any inconvenience experienced with parking arrangements. Our team is exploring solutions to enhance accessibility while maintaining security in our limited-space facility. Finally, we’re grateful for your recognition of our warm staff service. Your feedback about billing procedures has been shared with our front desk team to ensure better alignment with group standards moving forward. We look forward to welcoming you back for another memorable experience. Best wishes, Veronique Van Hulle, General Manager

Customer review rating 1.0/5

Maksym M. Families - Confirmed reviews ALL

Feel free to get in touch with me

Customer review rating 4.5/5

Fabio M. Families - Confirmed reviews ALL

Excelent hotel in the center of Ghent, 2 min walk from all major touristic venues (and also Christmas Market)

Dear Fabio, Thank you for your positive feedback. We are thrilled you enjoyed your stay with us and found our location convenient for exploring Ghent. It is wonderful that the Christmas Market and major attractions were just steps away. Our team, especially our supervisor, values your recognition of their efforts to ensure everything ran smoothly. We are also pleased to hear our loyalty program met your expectations during your family trip. We look forward to welcoming you back on a future occasion. Best wishes, Veronique Van Hulle, General Manager

Customer review rating 4.0/5

Sudhindra S. Families - Confirmed reviews ALL

Enjoyed the stay. Wonderful location with a beautiful Christmas market view from the window. Friendly staff, clean, neat, tidy rooms.

Dear Sudhindra, We appreciate your kind feedback. We’re delighted you found our location convenient and enjoyed the festive views from your room during the Christmas market. Our team takes pride in creating welcoming stays, and your kind words about their friendliness mean a lot. It’s wonderful to know your time here met your expectations as an ALL member. We hope the central spot made exploring Ghent’s attractions effortless for your family. We hope to welcome you back soon. Best wishes, Veronique Van Hulle, General Manager

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Other web-users rate our hotel

  • 1,368 reviews 8.6/10 Location
  • 1,341 reviews 5.4/10 Room
  • 970 reviews 7.9/10 Service
  • 16 reviews 6.1/10 WiFi
  • 660 reviews 4.5/10 Comfort
  • 570 reviews 6.9/10 Breakfast
  • 482 reviews 4.7/10 Cleanliness
  • 332 reviews 4.2/10 Vibe

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.