Customer review rating 4.3/5 6,424 reviews
In the heart of the historical city centre
Restaurants, sights and shops within walking distance
Hammam, sauna, fitness centre and outdoor pool
Delicious breakfast buffet, bar and restaurant
Air-conditioned, 100% non-smoking and 24/7 reception
This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.
Gourmet Bar is the heart of our hotel. A place to meet or to relax, away from the chaos of modern live. The menu of changing seasonal flavours, international classics and house specialities is as versatile and creative as the city of Gent itself.
Check-in from - Check out up to
Spacious, contemporary in design, and adaptable, the Novotel room is truly a place for living, perfect for all your needs. Tasty dishes are prepared with fresh ingredients. The Gourmet Bar offers delicious snacks, quick meals and seasonal specialities. Healthy and balanced food in a friendly and relaxed atmosphere. Children have their own menu.
Superior room with one double bed - no parking space included
Superior room with one double bed and one sofa bed - no parking space included
Executive Room with one double and one sofa bed - no parking space includedNon contractual photo
Superior room with one double bed - discounted rate on the car park.
Number of meeting rooms: 7
Maximum size: 120 m²
Maximum capacity: 100 people
Maximum banquet capacity: 80 people
100% genuine reviews from our guestsFind out more
Marco Business - 15/10/2021 Confirmed reviews ALL
I had a great stay at Novotel Gent centrum. It is located in a great area in the city, the personnel is very kind and always available to help, the quality of the room, services and breakfast is excellent. I was there for a business trip and I used one of their conference rooms. The entire experience was smooth and everything worked perfectly. The facilities for the business meeting were great and the lady in charge of running it very professional and helpful.
Andrew Business - 08/10/2021 Confirmed reviews ALL
All was good except the AC did not work. Thankfully it was cool enough outside to have the window open.
Understaffed and blame covid for everything
Peter C. Couples - 26/09/2021 Confirmed reviews ALL
As a seasoned traveler I used Novotel hotels throughout Europe on a regular basis by choice and to be honest this was the first time I’ve ever had such a disappointing stay. Bar service was so slow but it wasn’t because the staff didn’t try their best on the contrary they were just short staffed. The breakfast was an absolute disappointment no clean tables wooden cutlery and only one coffee machine working, not to mention the food, no bacon, rubber like scrambled eggs very limited charcuterie and cheese and you have the brass neck to charge €21 per person for it. The keycard didn’t work on four occasions in one day. All in all a complete disappointment, total waste of time and money but at least it didn’t rain.
Great location and comfortable and spacious rooms.
John P. Families - 24/09/2021 Confirmed reviews ALL
The location is excellent. As a gold member I was given an upgrade to an executive room which was large and comfortable.
David Business - 14/09/2021 Confirmed reviews ALL
Room 237 first night. Got bitten all over. Changed rooms next morning Room 235 for 2 nights. No room housekeeping service at all
Our most recent 20 reviews
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