ibis Gent Centrum Opera 3 stars

Customer review rating (ALL Rating) 4.3/5 996 reviews

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Nederkouter 24, 9000 GENT, Belgium

Description

Hotel extras

  • In the heart of the city

  • Many shops and restaurants nearby

  • Convenient travel connections

  • Trendy hotel bar with tasty food and drinks

  • Continental breakfast buffet. On-site car park.

Our accommodation(s)

Hotel location

ibis Gent Centrum Opera

Nederkouter 24
9000 GENT
Belgium

GPS:51.04849, 3.721254

Telephone
Fax +32 9 223 59 07

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

BAR

Relaxation on the menu. A bit to eat, something to drink... Its the one rendezvous you need for a new take on work and leisure.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  996 reviews

Customer review rating 4.0/5

Hilary B. Friends - Confirmed reviews ALL

Well located, good secure parking, good breakfast, clean and comfortable although the room was pretty small. Staff friendly and helpful.

Dear Hilary, Thank you very much for your feedback. We are delighted to hear you appreciated our central location and secure parking, along with our all-you-can-eat breakfast buffet. While our standard rooms are designed for comfort and efficiency, we do offer more spacious options upon request, such as our triple rooms, which can be booked in advance. It is particularly wonderful to know that you found our team friendly and helpful. We look forward to the pleasure of welcoming you back. Many thanks again, Patriek Deruddere

Customer review rating 5.0/5

Marc-oliver S. Business - Confirmed reviews ALL

The hotel is located close to the historical city centre. Rooms are small, but comfortable and equipped with the ibis Sweet Bed. Good breakfast.

Dear Marc-Oliver, Thank you very much for your kind feedback. It is wonderful to hear you had a brilliant stay at ibis Gent Centrum Opera. We are glad our central location allowed you to explore the historical city centre with ease. Your appreciation for the comfort of our rooms and the quality of the Sweet Bed brings us joy. We also value your kind words about the breakfast selection, designed to energize your business days. Lastly, we are delighted your Platinum status enriched your experience and that the welcome drink aligned with your preferences. Your loyalty inspires us to keep delivering memorable moments. We look forward to seeing you again. Kind regards, Patriek Deruddere

Customer review rating 5.0/5

Tatiana S. Solo - Confirmed reviews ALL

It was an awesome hotel. I stayed alone and it was such a great experience. Friendly Staff, they made me laugh and made my stay very comfortable.

Dear Tatiana, We appreciate your kind review. We are thrilled that your stay at ibis Gent Centrum Opera was so enjoyable. It’s wonderful to know our team contributed to making your experience memorable. We’re also glad you found the hotel well-located, allowing you to explore Ghent and nearby sites like Korenmarkt Square with ease. The entire team looks forward to seeing you again in the future. Kind regards, Patriek Deruddere

Customer review rating 2.5/5

Philip K. Couples - Confirmed reviews ALL

Very friendly check in. We also bought Ghent cards here. Room small but cosy, everything was clean and we slept well. Location very good and was walkable to main parts of city. Plus not far from tram line which was a 20 minute journey to railway station. The only bad part was a confusing discrepancy between trip.com and Ibis. I paid nearly all of the cost up front with a city tax payable on arrival. All fine which I did. However on leaving I was told a further payment of around 30 euros was needed to make up the difference. Very confusing when you are quoted one price then have to pay a extra amount. I would stay at Ibis again, however be wary of using trip.com.

Dear Philip, Thank you for sharing your opinion with us. We’re pleased to hear that your check-in process went smoothly and that our location allowed easy access to the city’s main attractions. The comfort of our rooms, paired with the cleanliness you experienced, contributes to the restful stay we aim to deliver for all our guests. That said, we sincerely apologize for any confusion caused during your booking process. Our team is committed to resolving such matters promptly and ensuring seamless coordination with our partners. Your feedback on this matter is invaluable as we continually refine our third-party collaboration practices. Finally, we’re glad our proximity to public transport added convenience to your travels. Should your plans bring you back to Ghent, we’d be delighted to offer further recommendations for exploring the area. We hope to welcome you back in the future. Best regards, Cindy Cornelis, General Manager

Customer review rating 4.5/5

Jennifer B. Friends - Confirmed reviews ALL

It was fine! Check in took a long time - even if I had remembered to check in online, it would still have taken forever, as the two women in front of us and the hotel receptionist seemed to have nothing else to do for the next few days. But once it was our turn, it was fine. The bedroom was slightly small, but I only used it for sleeping. The location is fantastic! Breakfast was very good - lovely fresh food. We had a pizza on our first night from the bar - exactly what we needed.

Dear Jennifer, We really appreciate your feedback. It is great to read that your stay at ibis Gent Centrum Opera left such a positive impression. We are pleased that our team’s helpfulness made your check-in experience pleasant once it was underway. Our commitment to guest friendliness remains a priority, and we value your recognition of this. We regret any delay you encountered at reception. While our 24-hour front desk aims to assist everyone efficiently, we will explore ways to better manage peak times to maintain swift service. Finally, we appreciate your loyalty as an ALL member and are glad our program continues to meet your expectations. Your generous recommendation score of 10 means the world to our team! We hope to have the pleasure of welcoming you back. All the best. Patriek Deruddere

Other web-users rate our hotel

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  • 1,053 reviews 2.6/10 Comfort
  • 690 reviews 8.6/10 Breakfast
  • 446 reviews 6.8/10 Cleanliness

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