Information message

ibis Gent Centrum Opera Hotel 3 stars

Customer review rating 4.2/5 812 reviews

ALLSAFE approved hotel

Book this hotel
Room 1

Best price guarantee

How it works?
ibis Gent Centrum Opera
See on a map
+ 19 Services

Hotel extras

  • In the heart of the city

  • Many shops and restaurants nearby

  • Convenient travel connections

  • Trendy hotel bar with tasty food and drinks

  • Continental breakfast buffet. On-site car park.

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Hotel location

ibis Gent Centrum Opera

Nederkouter 24
9000 gent
belgium

Tel: +3292250707

Fax: (+32)9/2235907

Check-in from 14h00

Check out up to 12h00

  • ST PIETERSSTATION :  1 SAVAANSTRAAT

  • TRAMSTOP SAVAANSTRAAT :  1 or 21 or 22 Savaanstraat Front of the hotel

  • By plane

    BRUXELLES NATIONAL At 80km / 50 miles

  • By train

    DAMPOORT At 5km / 3.13 miles

  • By train

    ST-PIETERS STATION At 2.5km / 1.55 miles

GPS :51.04849, 3.721254

Hotel services

IBIS KITCHEN LOUNGE Non contractual photo

Relaxation on the menu. A bit to eat, something to drink... It's the one rendezvous you need for a new take on work and leisure.

Services in the hotel and nearby

Check-in from - Check out up to

In summary

  • Car park
  • Wheelchair accessible hotel
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
Catering services
  • No Restaurant
  • One Bar
  • Snack and beverage machine
    • Snack and beverage machine
  • Breakfast
    • Buffet Additional charge
Meetings/Events
  • One Meeting room
Accessibility
  • Wheelchair accessible hotel
Hotel Services And Equipments
  • Hotel informations
    • 134 rooms
    • 3 rooms for people with reduced mobility
    • No family room
    • No connecting room
    • 134 non-smoking rooms
    • 4 floors
  • Languages spoken at the hotel
    • German
    • English
    • Spanish
    • French
    • Dutch
  • Laundry / Valet Services
    • Dry cleaning / Ironing
  • Wi-Fi
    • High Speed WiFi Additional charge
    • WiFi in the communal areas
    • WiFi at the hotel
  • Air conditioning
    • Air Conditioning
  • Reduced mobility Facilities
  • 100% Non Smoking Property
  • Check In & Check-out facilities
    • Late Checkout
    • Express check-out
    • Express check-in
  • Desk equipment available
    • Plugs and converters available on desks
    • Shoe shine machine
  • Iron
    • Iron at reception
  • Safe deposit box at reception
    • Safe deposit box at reception
Access to property
  • Hotelparking Additional charge
    • On site
    • 38 parking spaces
    • Private
    • Parking opened 24/7
    • Parking with security service
Family
  • Services for children
    • Board games available

Our accommodation(s)

Inviting, modern and cozy, with a comfortable bed and a functional bathroom. The ibis room has got everything you need for a pleasant stay

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 1

  • Maximum size: 43

  • Maximum capacity: 30 people

Find out more

Our guest reviews for
ibis Gent Centrum Opera

100% genuine reviews from our guests

Find out more

ALL Rating 4.2/5

812 reviews

TripAdvisor Rating 4.0/5

54 reviews

2021 TripAdvisor Certificate of Excellence
Certificate of excellence 2021

good stay

Customer review rating 4.0/5

Dennis P. Business - 13/10/2021 Confirmed reviews ALL

Everything was and happy with the room.

Dear guest, We very much appreciate your comments regarding your stay at the ibis Gent Centrum Opera. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Patriek Deruddere General Manager Hotel ibis Gent Centrum Opera

Wonderful experience

TripAdvisor rating 5.0/5

louranx_doha 08/10/2021 TripAdvisor review

I have to admit that the beauty of my visit is mainly because of the place I stayed at. If you are visiting Ghent and you should, Stay at Ibis Gent Centrum Opera (there are other Ibis properties in the area) There is a tram station right in front of you, you are walking distance to the shopping alley that leads to the main attraction, and when you get tired of walking, you can hop on the tram which will stop right in front of the hotel I am so happy I chose this location coz I considered a few others in the area. Oh and you are near restaurants which are open in the evening, coz most of them close at 6pm The room is spacious, cleaaaan, the team is professional. Thank you!

The best place to stay

Customer review rating 5.0/5

Lawrence P. Solo - 06/10/2021 Confirmed reviews ALL

I have to tell you that this is the best place to stay when in Ghent, you have a tram station in front of you, you can walk to the shopping alley leading to the main plaza, there are different restaurant options nearby, the room isproperly spaced, modern, clean, and the staffs are all so wonderful! I made few choices before coming here and do yourself a favor, stay here and have an enjoyable time at Ghent

Dear guest, We very much appreciate your comments regarding your stay at the ibis Gent Centrum Opera. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Patriek Deruddere General Manager Hotel ibis Gent Centrum Opera

well located

Customer review rating 4.5/5

Anonymous Solo - 04/10/2021 Confirmed reviews ALL

working staff were very pleasant and willing to provide with any information necessary. the room was also very nice, clean, with comfortable beds. the room was also warm and comfy. the location of the hotel is perfect - with tram station in front of the hotel, and 10min walk to the city center. i would only like that they changed towels during the stay - although i was staying for four nights i haven't received new towels.

Dear guest, We very much appreciate your comments regarding your stay at the ibis Gent Centrum Opera. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Patriek Deruddere General Manager Hotel ibis Gent Centrum Opera

Well located

Customer review rating 3.5/5

Pietro Solo - 03/10/2021 Confirmed reviews ALL

IBIS Hotel are always good as expectations. They provide a very good breakfast. For this hotel the Location is very good, just 5 minutes closed to the center. However the rooms are not soundproofed, you could hear the TV from the rooms, unfortunately I had a bad experience during my stay in hotel having very noise rooms neighbors.

Dear guest We very much appreciate your comments regarding your stay at the ibis Gent Centrum Opera. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Patriek Deruddere General Manager Hotel ibis Gent Centrum Opera

Nicre, well located place

Customer review rating 4.5/5

Anonymous Families - 02/10/2021 Confirmed reviews ALL

Very friendly atmosphere, n7ce breakfast

Dear guest, We very much appreciate your comments regarding your stay at the ibis Gent Centrum Opera. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Patriek Deruddere General Manager Hotel ibis Gent Centrum Opera

Convenient

Customer review rating 4.0/5

Anonymous Couples - 01/10/2021 Confirmed reviews ALL

Totally adequate and decent value

Dear guest We very much appreciate your comments regarding your stay at the ibis Gent Centrum Opera. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Patriek Deruddere General Manager Hotel ibis Gent Centrum Opera

Well located

Customer review rating 4.0/5

Paolo Families - 29/09/2021 Confirmed reviews ALL

Excellent location, affordable price

Dear guest, We very much appreciate your comments regarding your stay at the ibis Gent Centrum Opera. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Patriek Deruddere General Manager Hotel ibis Gent Centrum Opera

Well located, terrible parking garage

Customer review rating 2.5/5

M. Couples - 27/09/2021 Confirmed reviews ALL

The stay did not start very well. Entering the parking garage, it was super tiny and tight to drive with the car. There was no parking spot left, all full, so we did want to leave the parking. No leaving button/intercom or possibility to leave the garage so we called the reception desk we were stuck in the inside of the garage. Instead of opening the doors with the button from the reception desk, we needed to get out, and take a parking ticket upstairs in the hotel and find a spot in a nearby public payed parking. The room was tiny but had everything needed. Shower very small and during the night bit of rumour from the streets along the hotel. nevertheless, the location is great super close by the city center.

Dear guest, Thank you for taking the time to tell us about your experience at the ibis Gent Centrum Opera. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Patriek Deruddere General Manager Hotel ibis Gent Centrum Opera

Central location

Customer review rating 3.0/5

Anonymous Couples - 27/09/2021 Confirmed reviews ALL

We found the hotel and its staff very good. Hotel was clean and Covid measures were good. Check in and check out went very smooth and quick. However, for us the room was very warm. The air conditioner was working but it was so load that we couldn’t sleep when it was on. When we opened the window for some air, it was too noisy to sleep. So overall, we didn’t sleep very well due to noise. But all other were very good. Including the standard of the room.

Dear Guest, Thanks for taking the time to review your stay at our hotel. It is good to hear that overall you had an enjoyable visit and thank you for mentioning our great team, we'll be sure to pass on your kind remarks. We are sorry to know that you were disturbed and will be checking your room. Thank you for bringing this to our attention. Please do inform us at the time as we would have looked into it and taken immediate action. It would be a pleasure to welcome you back again. Kind regards, Patriek Deruddere, General Manager

An excellent chouce for budget Travelers in Gent

Customer review rating 4.0/5

Anonymous Families - 26/09/2021 Confirmed reviews ALL

The Hotel had everything you need and was located a short walk from the Center at a Tram stop in case you didn't want to walk.

Dear guest We very much appreciate your comments regarding your stay at the ibis Gent Centrum Opera. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Patriek Deruddere General Manager Hotel ibis Gent Centrum Opera

Perfect location

Customer review rating 4.5/5

Clare Couples - 22/09/2021 Confirmed reviews ALL

Comfortable and friendly

Dear guest, We very much appreciate your comments regarding your stay at the ibis Gent Centrum Opera. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Patriek Deruddere General Manager Hotel ibis Gent Centrum Opera

Good location

Customer review rating 3.5/5

Simon Business - 18/09/2021 Confirmed reviews ALL

It did the trick but nothing special

Centrally located nicely renovated low-cost hotel

Customer review rating 4.5/5

Yves Couples - 13/09/2021 Confirmed reviews ALL

nicely renovated room with all you need even if small; good breakfast, friendly service, very centrally located

Dear guest We very much appreciate your comments regarding your stay at the ibis Gent Centrum Opera. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Patriek Deruddere General Manager Hotel ibis Gent Centrum Opera

Super tiny rooms

Customer review rating 0.5/5

Tommaso Business - 12/09/2021 Confirmed reviews ALL

Rooms are extremely tiny. This makes it impossible to comfortably open your luggage. To open (what is hard to define) the bathroom you have to move the desk chair. The bathroom is super tiny as well, the sink is so small that is hard to wash your face without making the rest of your body wet. Moreover, during the morning, there were working activity in other rooms (drilling). To conclude, to have your room cleaned you have to ask for it, which is ridicolo is. They claim this is because of covid provisions, but this (very convenient - from the hotel’s point of view) provision could be easily flipped with them asking you if you want your room cleaned (as a person expect), and if you don’t want you simply reply no. Absolutely not recommended.

Dear Tommaso, Thank you for taking the time to review your stay. We are very sorry to hear that you were not entirely satisfied during your stay. Please let us know if there are any concerns with your room and we'll look into this and sort the issue or arrange an alternative room, if available. We are currently following government guidelines; our housekeeping services are available from the 3rd day of stay if requested with 24 hours notice. Fresh towels and amenities are available from our reception; we apologise for any inconvenience. We hope you will consider staying with us again in the future. Best regards, Patriek Deruddere, General Manager

Easy to find

Customer review rating 4.0/5

Jennifer Couples - 12/09/2021 Confirmed reviews ALL

On No 1 tram route at Savaanstraat IBIS was easy to find. Also in good walking or tram ride range of most sights such as Lamb of God alterpiece and restaurants.

Dear guest We very much appreciate your comments regarding your stay at the ibis Gent Centrum Opera. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Patriek Deruddere General Manager Hotel ibis Gent Centrum Opera

Well located, with drawbacks

Customer review rating 3.5/5

Lliam Couples - 11/09/2021 Confirmed reviews ALL

Stay of 4 nights. Whilst the room itself was good and clean, the following points were of concern: the bathroom [very clean and with good fittings] was very small and lacked any kind of fan assisted extraction. The beds were quite comfortable, unfortunately the [foam] 'top' matrasses were too warm and slid slowly off the bed. The warmth and ventilation in the room were poor, the only way to ventilate was to open a window [room at front of hotel] which was impossible at night due to the city and traffic noise [OK budget hotels often suffer from this], the airco fan produced such a high pitched noise that that could not be used at night. It was not made clear how we were supposed to get clean towels or have the waste bins emptied as there was no houskeeping. We are always prepared to accept no housekeeping during a period stay but it should be made clear at the onset and all protocols should be explained.

Dear guest We very much appreciate your comments regarding your stay at the ibis Gent Centrum Opera. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Patriek Deruddere General Manager Hotel ibis Gent Centrum Opera

Good for a short trip

Customer review rating 3.5/5

Laura Solo - 09/09/2021 Confirmed reviews ALL

Very good hotel for a short trip. Only negative experience were the neighbors. Maybe just bad luck.

Dear guest We very much appreciate your comments regarding your stay at the ibis Gent Centrum Opera. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Patriek Deruddere General Manager Hotel ibis Gent Centrum Opera

average

TripAdvisor rating 3.0/5

mtatalovic 06/09/2021 TripAdvisor review

average accommodation ,had to pay 15£ extra for parking from 10pm-8am and that was disappointing...rooms are small and outdated ..on the other hand ,staff where excellent ,friendly and professional. city is beautiful and location is great.

Dear Guest, Thanks for taking the time to share a review of your stay. We are happy to hear that our city-centre location was to your liking. However, we are sorry that the size of your room and bathroom did not meet your expectations. All of our rooms have undergone recent renovations in order to optimise the use of available space and maintain Ibis standards, your comments regarding this matter have been noted. If you had contacted our team at the time we would have been able to give information on parking alternatives nearby, the charges for our carpark are included in the hotel information. Thanks once again for your kind mention of our team's courteous service. We hope to welcome you back for a more enjoyable stay in the future. Best wishes, Patriek Deruddere, General Manager

Great stay

TripAdvisor rating 4.0/5

SuzanneGoodall 14/03/2020 TripAdvisor review

A very good, comfortable hotel. Great staff who would do anything for you. Very well stocked bar, some great beers, I'm a country of great beers. Only one complaint - only one bedside table in the room.

Thank you for your feedback! We are happy to inform you that all our 134 rooms have been totally renovated in March 2020. We would be most happy to welcome you again in the near future!

Our most recent 20 reviews

In partnership with TripAdvisor

Our other hotels nearby

All our hotels in gent