ibis Gent Centrum Opera 3 stars

Customer review rating (ALL Rating) 4.3/5 1,232 reviews

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Description

Hotel extras

  • In the heart of the city

  • Many shops and restaurants nearby

  • Convenient travel connections

  • Trendy hotel bar with tasty food and drinks

  • Continental breakfast buffet. On-site car park.

Our accommodation(s)

Hotel location

ibis Gent Centrum Opera

Nederkouter 24
9000 GENT
Belgium

GPS:51.04849, 3.721254

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

BAR

Relaxation on the menu. A bit to eat, something to drink... It's the one rendezvous you need for a new take on work and leisure.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  1,232 reviews

TripAdvisor Rating  4.0/5  127 reviews

Small rooms but clean and tidy

Customer review rating 3.5/5

Anonymous Business - Confirmed reviews ALL

A standard hotel with smaller rooms but all clean and tidy. Breakfast had a good amount of choice. However, it has been quite noisy.

Good location, poor facilities

Customer review rating 3.0/5

M Couples - Confirmed reviews ALL

Although the size of the room is mentioned on the website, yet the size of the bathroom is not! Extremely small with no storage or space to put personal things anywhere. To the point the towels were placed in the open 'wardrobe' /shelf which was poorly designed anyway. The room was too small to open luggage of 2 people.

Dear Guest, We would like to thank you for this review about your recent experience in our hotel. We are delighted that you appreciated our hotel's location, which is conveniently situated in the heart of Ghent with close proximity to all major touristic attractions. Nonetheless, we understand your concerns regarding the room size, bathroom dimensions, and available storage space. Our rooms are designed to be compact and efficient, and we recognize this may not meet everyone's personal preference for space. For convenience, we provide extra amenities such as hairdryers and heaters in each room to enhance our guests' comfort. Additionally, our reception is always ready to assist with storage solutions and extra towels to make your stay as comfortable as possible. We hope you managed to take advantage of the vibrant city center location, just steps away from the popular shopping district and iconic attractions such as the Gravensteen Castle and Saint Bavo's Cathedral. The entire team really hope we can welcome you back on a future occasion. Kindest regards, Christopher Cabri, Deputy Manager

Great location

Customer review rating 4.5/5

Charlie F. Business - Confirmed reviews ALL

Found the hotel easily after taking the tram from the train station. Everything was very good as should be expected at an Ibis!

Dear Charlie, Thank you very much for this kind review of your recent stay. We are incredibly pleased that your stay at ibis Gent Centrum Opera was up to your expectations. We are delighted that you found our hotel's location convenient and that the accessibility from the train station via tram added to the smoothness of your journey. It's great to hear that the overall experience at our hotel met the high standards associated with the Ibis brand. We look forward to seeing you again soon. Best regards, Christopher Cabri, Deputy Manager

Great location, but sometimes noisy

Customer review rating 3.5/5

Tjalling Business - Confirmed reviews ALL

I had a great stay at the hotel and really enjoyed the breakfasts. Rooms were cosy but small and I lacked a bit more table space. Sleeping with the window open was a bit noisy.

Dear Tjalling, Thank you for taking the time to share your review. We are delighted that you enjoyed the breakfast offerings, which include a range of fresh baked pastries, cereals, and hot items to provide a fulfilling start to your day. However, we understand that the size of the tables may not have met your needs for work or personal use. Additionally, we recognize that the sound from the street and air conditioning can be a disturbance for some of our guests. We truly apologize for any inconvenience this may have caused during your stay. While our rooms are designed for comfort with the new Ibis Sweet Bed by ibis and other amenities, we regret that the size and acoustic insulation did not entirely meet your expectations. Nonetheless, we are pleased that you found our location to be advantageous, situated in the heart of Ghent with easy access to top attractions and public transport. Our team takes pride in offering a welcoming atmosphere and convenient services to enhance the stay of our guests. We hope to welcome you back for a more enjoyable stay in the future. Best wishes, Christopher Cabri, Deputy Manager

Fabulous breakfast after a great nights sleep

Customer review rating 4.5/5

Sally B. Couples - Confirmed reviews ALL

Parking was easy. Great value for money for the location.

Dear Sally, We would like to thank you for this review about your recent experience in our hotel. We are thrilled to learn of your satisfaction with your stay at our hotel. We are delighted that you enjoyed our all-you-can-eat breakfast buffet, featuring a wide selection of items for a good start to your day. Furthermore, it is wonderful to hear that our parking facilities met your convenience and that you found our hotel to provide great value for money. The team at ibis Gent Centrum Opera takes great pride in offering a comfortable sleep experience with our Sweet Bed by ibis, and we're glad you had a great night's rest. However, we understand that some guests may have concerns about certain aspects of our accommodations. Please know that we are always ready to assist with any in-room preferences, such as providing additional amenities or addressing any discomforts during the stay. Finally, we are pleased that the hotel's central location in the vibrant city of Ghent contributed positively to your experience. It's also heartening to know that our commitment to sustainability through initiatives like eliminating single-use plastics resonated with you. The entire team really hope we can welcome you back on a future occasion. Kindest regards, Christopher Cabri, Deputy Manager

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