ibis Gent Centrum Opera 3 stars

Customer review rating (ALL Rating) 4.4/5 1,052 reviews

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Nederkouter 24, 9000 GENT, Belgium

Description

Hotel extras

  • In the heart of the city

  • Many shops and restaurants nearby

  • Convenient travel connections

  • Trendy hotel bar with tasty food and drinks

  • Continental breakfast buffet. On-site car park.

Our accommodation(s)

Hotel location

ibis Gent Centrum Opera

Nederkouter 24
9000 GENT
Belgium

GPS:51.04849, 3.721254

Telephone
Fax +32 9 223 59 07

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • 100% Non Smoking Property

BAR

Relaxation on the menu. A bit to eat, something to drink... It's the one rendezvous you need for a new take on work and leisure.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  1,052 reviews

TripAdvisor Rating  3.8/5  145 reviews

Customer review rating 5.0/5

Kenneth A. Friends - Confirmed reviews ALL

Wonderful welcome from Milano the receptionist who was both professional and helpful in the process of booking in.

Dear Kenneth, Thank you for this review. We are thrilled to hear that your first stay in Ghent was so enjoyable. Your kind words about our warm welcome and efficient service mean a lot to us and we’ll be sure to share your positive feedback with Milano and the rest of the team. Thank you again for choosing our hotel and for recommending us to others. We would be delighted to welcome you back on another occasion. Season’s greetings, Patriek Deruddere

Customer review rating 1.0/5

Anthony C. Solo - Confirmed reviews ALL

Bed sheets and one of the towels were dirty, had stains on them and the toilet bowel wasn't cleaned.

Customer review rating 4.5/5

Steven H. Couples - Confirmed reviews ALL

Centrally located, close to tram stops for the railway station and just a short walk to main attractions. Friendly welcome and quick check in. Room was a little on the small size as was the bathroom but hey, that’s what we booked. Everything worked just fine and Wi-Fi connection was good. Room serviced daily with fresh towels. Lovely self serve breakfast buffet with all the usual stuff including gluten free and alternative milk for those who need it. The breakfast room does get busy but we never had to wait for a free table or for items to be replenished. Secure baggage storage. Would certainly stay here again.

Dear Steven, We appreciate the time you took to provide this feedback. We are delighted you enjoyed our central location and convenient transport links during your stay. It’s great to hear you appreciated the efficient check-in process and found your room well-equipped. We also value your kind words about our breakfast options and daily housekeeping services. That said, we regret any inconvenience caused by the compact room layout. As a city-center hotel, we prioritize functionality while offering free extras like additional toiletries and amenities upon request. Finally, we’re thrilled our facilities met your needs and hope our central position allowed easy access to Ghent’s charming attractions. It would be a pleasure to welcome you back for a more enjoyable stay in the future. We wish you joy and peace in the upcoming year. Patriek Deruddere

Comfortable stay

TripAdvisor rating 4.0/5

Steve-and-Andie TripAdvisor review

Centrally located, close to tram stops for the railway station and just a short walk to main attractions. Friendly welcome and quick check in. Room was a little on the small size as was the bathroom but hey, that’s what we booked. Everything worked just fine and Wi-Fi connection was good. Room serviced daily with fresh towels. Lovely self serve breakfast buffet with all the usual stuff including gluten free and alternative milk for those who need it. The breakfast room does get busy but we never had to wait for a free table or for items to be replenished. Secure baggage storage. Would certainly stay here again.

Dear Steve and Andie, Thank you for your review. We are delighted that our central location made exploring Ghent convenient for you and that you found the tram connections helpful. Our team takes pride in offering a warm welcome and efficient service, so your kind words about the check-in process are much appreciated. It's great to hear you enjoyed the variety of our breakfast options, including gluten-free and alternative milk choices. We always aim to replenish items promptly, even during busy periods, to ensure a pleasant start to the day for all guests. We are also pleased that your room amenities met your needs and that the Wi-Fi served you well during your stay. Your mention of our daily housekeeping and secure luggage storage is valued, as we strive to maintain consistent standards for every guest. We hope to welcome you back for a more enjoyable stay in the future. Wishing you a wonderful holiday season!

Customer review rating 4.5/5

Alastair M. Couples - Confirmed reviews ALL

Booked as an overnight stop from UK to Amsterdam. Hotel was great. Friendly and helpful reception staff. Clean room. Comfortable bed. Would have liked a kettle and cups in room but not a big issue.

Dear Alastair, Thank you for taking the time to share your review. We are thrilled you had such a positive stay at ibis Gent Centrum Opera. Our team takes pride in providing welcoming service and maintaining spotless accommodations, and we’re glad this enhanced your visit. That said, we regret any inconvenience regarding the availability of certain room items and remind guests we always have kettles available upon simple request at reception. Nonetheless, we’re especially pleased you found our central location ideal for your travels and enjoyed resting in our signature Sweet Bed by ibis. We hope to welcome you back for a more enjoyable stay in the future. Best wishes, Patriek Deruddere

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Other web-users rate our hotel

  • 1,184 reviews 9.2/10 Location
  • 1,442 reviews 4.8/10 Room
  • 850 reviews 9.1/10 Service
  • 12 reviews 8.9/10 WiFi
  • 1,065 reviews 2.7/10 Comfort
  • 722 reviews 9/10 Breakfast
  • 434 reviews 7.2/10 Cleanliness

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.