ibis Gent Centrum Opera 3 stars

Customer review rating (ALL Rating) 4.3/5 1,261 reviews

Best price
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ibis Gent Centrum Opera - Image 1
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Nederkouter 24, 9000 GENT, Belgium

Description

Hotel extras

  • In the heart of the city

  • Many shops and restaurants nearby

  • Convenient travel connections

  • Trendy hotel bar with tasty food and drinks

  • Continental breakfast buffet. On-site car park.

Our accommodation(s)

Hotel location

ibis Gent Centrum Opera

Nederkouter 24
9000 GENT
Belgium

GPS:51.04849, 3.721254

Telephone
Fax +32 9 223 59 07

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

BAR

Relaxation on the menu. A bit to eat, something to drink... It's the one rendezvous you need for a new take on work and leisure.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  1,261 reviews

TripAdvisor Rating  4.0/5  127 reviews

Stay

Customer review rating 2.0/5

Anonymous Solo - Confirmed reviews ALL

As I said when leaving - the lights over the bed are too bright. I felt under a spotlight and reading in bed was uncomfortable. Secondly, the duvet was too hot. The warm weather did not help. I tried the air con, but it was too noisy. I would like a wall safe in my hotel room. On the plus side, the hotel was well located. But I thought 15 euros for a taxi to the railway station excessive - I was told that this was a hotel service, rather than an external provider.

Dear Guest, Thank you for taking the time to share your feedback. We are pleased that you found our hotel's location favorable for your visit, offering convenient proximity to Gent's abundant attractions and shopping areas. We regret to hear that certain aspects of your room were not to your satisfaction. Our air conditioning units are designed to maintain a comfortable environment, and we apologize for any disturbance caused by their operation. We understand that personal preferences vary and, as an alternative, guests can adjust the room's ventilation or request extra heaters from reception. Regarding in-room security, we offer free safe deposit boxes at the reception for our guests' valuables. We appreciate your comments on the bedding; we strive to provide a restful experience with our Sweet Bed by ibis, and we understand that temperature control is a key factor in comfort. Additionally, we acknowledge your feedback on the taxi fare to the station and would like to clarify that this service is provided by external partners and prices may vary. Finally, we hope that the central location of ibis Gent Centrum Opera played a significant role in your overall positive experience of the city. Please rest assured that we are continuously working to enhance our services and facilities. We hope that you will return in the future for a more enjoyable stay. Kindest regards, Christopher Cabri, Deputy Manager

Good location, hotel ok

Customer review rating 3.5/5

Ben Couples - Confirmed reviews ALL

Hotel is well located and has parking. A supermarket and several restaurants are nearby. Hotel restaurant is good and priced appropriately, service here was good. We didn’t have breakfast. Room was small by Ibis standards, there were stains on the carpet, black mould on the shower walls and footprints on the ceiling!

Dear Ben, Thank you for taking the time to share your review. We are delighted that you found our hotel well-located and our parking facilities convenient, alongside the varied dining options nearby. It's pleasing to hear that the service at our hotel restaurant met your expectations and offered good value. However, we regret to hear that certain aspects of your stay did not leave you completely satisfied. We understand that the conditions of your room, including the cleanliness, were not up to the high standards we strive to maintain. Additionally, we acknowledge the difficulties you faced with the redemption of Accor points and the lack of recognition as an ALL member. Please accept our sincerest apologies for these oversights. We take your feedback seriously and will address these areas with our team to ensure a better experience for all our guests. Nonetheless, we hope that the strategic positioning of ibis Gent Centrum Opera in the heart of Ghent added value to your visit, allowing you to explore the city's attractions with ease. The proximity to major touristic sites, as well as convenient public transport connections, are aspects many of our guests appreciate. We hope to welcome you back for a more enjoyable stay in the future. Best wishes, Christopher Cabri, Deputy Manager

it's ok

Customer review rating 4.0/5

Lilian Families - Confirmed reviews ALL

It's a very small and cozy room, there's mosquito in summer. it's clean and well located.

Dear Lilian, We would like to thank you for this review about your recent experience in our hotel. We are pleased that you found the cleanliness of our rooms to be up to standard and that our central location contributed positively to your experience in Ghent. Our team strives to maintain impeccable cleanliness and we're glad this aspect of your stay was satisfactory. However, we regret to hear that certain elements did not fully meet your expectations. While our air conditioning system is indeed an older model, we understand the importance of a comfortable and quiet environment. We appreciate your candid feedback on this matter and take note of your experience with the presence of mosquitoes during your stay. For your future visits, please remember that earplugs and extra amenities such as kettles are available upon request at the reception to enhance your comfort. Finally, we hope that the charm of Ghent and the convenience of our location near key attractions and public transport made your time with us enjoyable. Our team is devoted to providing a hospitable atmosphere and we look forward to the opportunity to serve you again. The entire team really hope we can welcome you back on a future occasion. Kindest regards, Christopher Cabri, Deputy Manager

excellent

Customer review rating 5.0/5

Anthony F. Couples - Confirmed reviews ALL

could not fault anything

Dear Anthony, Thank you very much for this kind review of your recent stay. We're thrilled that your stay with us at ibis Gent Centrum Opera left such a positive impression. It is a pleasure to know that you found everything to your satisfaction, and we are proud to have met your expectations in every area during your visit. We look forward to seeing you again soon. Best regards, Christopher Cabri, Deputy Manager

Good location

Customer review rating 4.5/5

Jamie B. Couples - Confirmed reviews ALL

2 night stay for a leisure trip to Ghent. Chose as the hoptel was a fair price and only a few minutes from the centre of town and had a car park

Dear Jamie, Thank you very much for this kind review of your recent stay. We are delighted that you had such a pleasant stay at ibis Gent Centrum Opera. It is wonderful that you appreciated our convenient location, competitive pricing, and on-site parking facilities. Our hotel is indeed situated just a few minutes from the city center, making it an ideal base for exploring Ghent's attractions. We take pride in offering our guests a comfortable stay at a fair price, and our private parking lot is certainly a valuable amenity in the bustling heart of the city. We look forward to seeing you again soon. Best regards, Christopher Cabri, Deputy Manager

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Other web-users rate our hotel

  • 1,260 reviews 9.1/10 Location
  • 1,589 reviews 4.7/10 Room
  • 972 reviews 9/10 Service
  • 28 reviews 6.9/10 WiFi
  • 1,157 reviews 2.7/10 Comfort
  • 783 reviews 9.1/10 Breakfast
  • 440 reviews 7.6/10 Cleanliness

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.