ibis Gent Centrum Opera 3 stars

Customer review rating (ALL Rating) 4.3/5 1,051 reviews

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Nederkouter 24, 9000 GENT, Belgium

Description

Hotel extras

  • In the heart of the city

  • Many shops and restaurants nearby

  • Convenient travel connections

  • Trendy hotel bar with tasty food and drinks

  • Continental breakfast buffet. On-site car park.

Our accommodation(s)

Hotel location

ibis Gent Centrum Opera

Nederkouter 24
9000 GENT
Belgium

GPS:51.04849, 3.721254

Telephone
Fax +32 9 223 59 07

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • 100% Non Smoking Property

BAR

Relaxation on the menu. A bit to eat, something to drink... It's the one rendezvous you need for a new take on work and leisure.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  1,051 reviews

TripAdvisor Rating  3.8/5  145 reviews

Customer review rating 3.0/5

Alison H. Couples - Confirmed reviews ALL

We were here to celebrate a birthday for a 3 night stay. The room allocated for the first night was tiny, the decor was worn and peeling and there was mold in the bathroom. We asked to be moved in that evening because there was a noise that stopped us sleeping. Unfortunately we couldn't be moved until the next morning. The next room was brighter, still small but the location gave it more sunlight which changed the atmosphere in the room.

Dear Alison, Thank you for sharing your review. We are pleased to hear that our team could accommodate your request for a room change, ensuring a more comfortable environment during your visit. It’s also great to know the booking process through all.com met your expectations with its efficiency and clarity. However, we sincerely regret that certain aspects of your accommodation did not meet your standards. Our team strives to maintain all rooms to a high standard, and your comments about the initial room have been noted for immediate review. Nonetheless, we’re glad the second room’s natural lighting enhanced your stay. We hope this positive aspect contributes to fond memories of your time in Ghent. The whole team hope that we may see you again in the future. Kind regards, Cindy Cornelis, General Manager

Customer review rating 3.5/5

Jeroen K. Families - Confirmed reviews ALL

Nice breakfast

Dear Jeroen, Thank you for taking the time to share your experience with us. We are delighted to hear you appreciated our breakfast offerings and found the location convenient for your family trip. Our team takes pride in providing a varied selection of morning meals to suit different preferences. That said, we sincerely regret that the room dimensions affected your comfort. Our compact room design aims to maximize functionality in the city center, though we understand this might not meet every guest’s needs. We are pleased to know our central position allowed you to explore Ghent’s attractions with ease. We value your loyalty and hope to welcome your family back for another stay in the future. We hope to welcome you back for a more enjoyable stay in the future. Best wishes, Cindy Cornelis, General Manager

Customer review rating 3.5/5

Stefan K. Couples - Confirmed reviews ALL

Good hotel with nice staff. Our room (131) had some problems with the shower so that was not great. The rest was very nice and well organized.

Dear Stefan, Thank you for taking the time to review your stay at our hotel. We are delighted to hear that you found our team welcoming and your experience well-organized during your visit. Such feedback reflects our dedication to providing attentive service and seamless stays for all our guests. Thank you for mentioning a problem with the shower. Please know our maintenance team conducts regular checks to ensure all facilities meet our standards, and we appreciate your understanding as we address such matters promptly. Finally, it is heartening to know your overall experience was pleasant, highlighting our efforts to create comfortable and efficient stays. We hope you enjoyed exploring Ghent’s vibrant surroundings, just steps away from our location. We hope to welcome you back for a more enjoyable stay in the future. Best wishes, Cindy Cornelis, General Manager

Customer review rating 1.5/5

Maneesh K. Couples - Confirmed reviews ALL

There was no hot water during the stay. Also the walls on the bathroom had brown stains/marks. The toilet was also really small. Overall, the worst experience I've had in a hotel in Europe.

Customer review rating 3.5/5

Steven S. Families - Confirmed reviews ALL

alles was in orde enkel geen warm water 's morgens

Beste Steven, Bedankt voor uw review. Het is fijn om te horen dat u over het algemeen tevreden was over uw verblijf. Het spijt ons dat het warme water ’s ochtends niet naar behoren functioneerde. Onze technische dienstheeft zo snel mogelijk actie genomen om dergelijke situaties te voorkomen. We hopen dat u desondanks heeft kunnen genieten van onze centrale ligging, ideaal voor het verkennen van Gent. Namens het hele team danken wij u voor uw vertrouwen en wensen wij u warme eindejaarsfeesten. Met vriendelijke groeten, Cindy Cornelis, General Manager

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Other web-users rate our hotel

  • 1,161 reviews 9.1/10 Location
  • 1,436 reviews 4.7/10 Room
  • 830 reviews 9/10 Service
  • 13 reviews 9.2/10 WiFi
  • 1,060 reviews 2.7/10 Comfort
  • 723 reviews 8.9/10 Breakfast
  • 434 reviews 7/10 Cleanliness
  • 13 reviews 2.4/10 Pool

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