ibis Gent Centrum Opera 3 stars

Customer review rating (ALL Rating) 4.3/5 1,036 reviews

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ibis Gent Centrum Opera - Image 1
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Nederkouter 24, 9000 GENT, Belgium

Description

Hotel extras

  • In the heart of the city

  • Many shops and restaurants nearby

  • Convenient travel connections

  • Trendy hotel bar with tasty food and drinks

  • Continental breakfast buffet. On-site car park.

Our accommodation(s)

Hotel location

ibis Gent Centrum Opera

Nederkouter 24
9000 GENT
Belgium

GPS:51.04849, 3.721254

Telephone
Fax +32 9 223 59 07

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

BAR

Relaxation on the menu. A bit to eat, something to drink... It's the one rendezvous you need for a new take on work and leisure.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  1,036 reviews

Customer review rating 5.0/5

Dajana T. Solo - Confirmed reviews ALL

Excellent location. 25 min by walk from train station (you can also take a tram). Very close to the city center. Clean, new hotel, extremely helpful and polite staff. I hope I will be back, thank you ❤️

Dear Dajana, We appreciate your kind review. It is wonderful that you enjoyed your time at ibis Gent Centrum Opera. We are delighted you found our location ideal for exploring the city and that you appreciated our team’s hospitality. With a variety of transport connections and renowned attractions such as the Flemish Opera House and Saint Bavo’s Cathedral just a short distance away, we strive to enhance the overall convenience of our guests’ stay. We look forward to the pleasure of welcoming you back. Many thanks again, Patriek Deruddere

Customer review rating 4.0/5

Nicholas M. Couples - Confirmed reviews ALL

Comfortable room (although the bathroom was an odd shape with little room too manoeuvre) That aside the staff were all very welcoming and friendly.

Dear Nicholas, Thank you for taking the time to share your feedback. We are delighted to hear you appreciated the warm welcome from our team. It’s great to know our staff contributed positively to your stay. It’s also pleasing to know that your room met your needs, although we have noted your feedback on the bathroom, as it helps us understand areas where our facilities might not meet all expectations, and we take such insights seriously. Nonetheless, we’re thrilled you enjoyed our central location, perfect for exploring Ghent’s vibrant heart. We hope it added convenience to your visit. We look forward to welcoming you back for another memorable experience. Best wishes, Patriek Deruddere

Customer review rating 3.0/5

Alison H. Couples - Confirmed reviews ALL

We were here to celebrate a birthday for a 3 night stay. The room allocated for the first night was tiny, the decor was worn and peeling and there was mold in the bathroom. We asked to be moved in that evening because there was a noise that stopped us sleeping. Unfortunately we couldn't be moved until the next morning. The next room was brighter, still small but the location gave it more sunlight which changed the atmosphere in the room.

Dear Alison, Thank you for sharing your review. We are pleased to hear that our team could accommodate your request for a room change, ensuring a more comfortable environment during your visit. It’s also great to know the booking process through all.com met your expectations with its efficiency and clarity. However, we sincerely regret that certain aspects of your accommodation did not meet your standards. Our team strives to maintain all rooms to a high standard, and your comments about the initial room have been noted for immediate review. Nonetheless, we’re glad the second room’s natural lighting enhanced your stay. We hope this positive aspect contributes to fond memories of your time in Ghent. The whole team hope that we may see you again in the future. Kind regards, Cindy Cornelis, General Manager

Customer review rating 3.5/5

Jeroen K. Families - Confirmed reviews ALL

Nice breakfast

Dear Jeroen, Thank you for taking the time to share your experience with us. We are delighted to hear you appreciated our breakfast offerings and found the location convenient for your family trip. Our team takes pride in providing a varied selection of morning meals to suit different preferences. That said, we sincerely regret that the room dimensions affected your comfort. Our compact room design aims to maximize functionality in the city center, though we understand this might not meet every guest’s needs. We are pleased to know our central position allowed you to explore Ghent’s attractions with ease. We value your loyalty and hope to welcome your family back for another stay in the future. We hope to welcome you back for a more enjoyable stay in the future. Best wishes, Cindy Cornelis, General Manager

Customer review rating 3.5/5

Stefan K. Couples - Confirmed reviews ALL

Good hotel with nice staff. Our room (131) had some problems with the shower so that was not great. The rest was very nice and well organized.

Dear Stefan, Thank you for taking the time to review your stay at our hotel. We are delighted to hear that you found our team welcoming and your experience well-organized during your visit. Such feedback reflects our dedication to providing attentive service and seamless stays for all our guests. Thank you for mentioning a problem with the shower. Please know our maintenance team conducts regular checks to ensure all facilities meet our standards, and we appreciate your understanding as we address such matters promptly. Finally, it is heartening to know your overall experience was pleasant, highlighting our efforts to create comfortable and efficient stays. We hope you enjoyed exploring Ghent’s vibrant surroundings, just steps away from our location. We hope to welcome you back for a more enjoyable stay in the future. Best wishes, Cindy Cornelis, General Manager

Other web-users rate our hotel

  • 1,156 reviews 9.1/10 Location
  • 1,426 reviews 4.7/10 Room
  • 816 reviews 9/10 Service
  • 13 reviews 9.2/10 WiFi
  • 1,055 reviews 2.8/10 Comfort
  • 710 reviews 8.9/10 Breakfast
  • 427 reviews 7/10 Cleanliness
  • 13 reviews 2.4/10 Pool

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