ibis Gent Centrum Opera 3 stars

Customer review rating (ALL Rating) 4.4/5 1,047 reviews

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Nederkouter 24, 9000 GENT, Belgium

Description

Hotel extras

  • In the heart of the city

  • Many shops and restaurants nearby

  • Convenient travel connections

  • Trendy hotel bar with tasty food and drinks

  • Continental breakfast buffet. On-site car park.

Our accommodation(s)

Hotel location

ibis Gent Centrum Opera

Nederkouter 24
9000 GENT
Belgium

GPS:51.04849, 3.721254

Telephone
Fax +32 9 223 59 07

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • 100% Non Smoking Property

BAR

Relaxation on the menu. A bit to eat, something to drink... It's the one rendezvous you need for a new take on work and leisure.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  1,047 reviews

TripAdvisor Rating  3.8/5  145 reviews

Comfortable stay

TripAdvisor rating 4.0/5

Steve-and-Andie TripAdvisor review

Centrally located, close to tram stops for the railway station and just a short walk to main attractions. Friendly welcome and quick check in. Room was a little on the small size as was the bathroom but hey, that’s what we booked. Everything worked just fine and Wi-Fi connection was good. Room serviced daily with fresh towels. Lovely self serve breakfast buffet with all the usual stuff including gluten free and alternative milk for those who need it. The breakfast room does get busy but we never had to wait for a free table or for items to be replenished. Secure baggage storage. Would certainly stay here again.

Dear Steve and Andie, Thank you for your review. We are delighted that our central location made exploring Ghent convenient for you and that you found the tram connections helpful. Our team takes pride in offering a warm welcome and efficient service, so your kind words about the check-in process are much appreciated. It's great to hear you enjoyed the variety of our breakfast options, including gluten-free and alternative milk choices. We always aim to replenish items promptly, even during busy periods, to ensure a pleasant start to the day for all guests. We are also pleased that your room amenities met your needs and that the Wi-Fi served you well during your stay. Your mention of our daily housekeeping and secure luggage storage is valued, as we strive to maintain consistent standards for every guest. We hope to welcome you back for a more enjoyable stay in the future. Wishing you a wonderful holiday season!

Customer review rating 4.5/5

Alastair M. Couples - Confirmed reviews ALL

Booked as an overnight stop from UK to Amsterdam. Hotel was great. Friendly and helpful reception staff. Clean room. Comfortable bed. Would have liked a kettle and cups in room but not a big issue.

Dear Alastair, Thank you for taking the time to share your review. We are thrilled you had such a positive stay at ibis Gent Centrum Opera. Our team takes pride in providing welcoming service and maintaining spotless accommodations, and we’re glad this enhanced your visit. That said, we regret any inconvenience regarding the availability of certain room items and remind guests we always have kettles available upon simple request at reception. Nonetheless, we’re especially pleased you found our central location ideal for your travels and enjoyed resting in our signature Sweet Bed by ibis. We hope to welcome you back for a more enjoyable stay in the future. Best wishes, Patriek Deruddere

Customer review rating 4.5/5

Neville P. Families - Confirmed reviews ALL

Very friendly and helpful staff

Dear Neville, Thank you for taking the time to share your feedback. We’re delighted to hear you enjoyed your stay at ibis Gent Centrum Opera. Our team takes pride in providing attentive service, and we’re particularly pleased you found our central location convenient for exploring Ghent’s cultural attractions and shopping areas. We look forward to welcoming you back for another memorable experience. Best wishes, Patriek Deruddere

Customer review rating 2.5/5

Pierre-marie D. Business - Confirmed reviews ALL

The room and experience was fine but far too expensive for the size of the room.

Dear Pierre-Marie, Thank you for taking the time to share your feedback. We sincerely apologize that your experience fell short of expectations in several areas. While our central location and modern amenities typically provide good value, we understand your concerns about room dimensions and pricing. Our team remains available around the clock to address any immediate concerns during stays, and we appreciate you highlighting areas where we can improve our service delivery. We hope that we may have the occasion to welcome you back for a better experience. Best regards, Cindy Cornelis , General Manager

Customer review rating 4.5/5

Juliana N. Couples - Confirmed reviews ALL

We stayed for three nights at the hotel and I can highlight the good service from everyone at the front desk. We needed a late check-out, and they accommodated us promptly. The room was cleaned daily, and the towels were replaced regularly. The location is excellent — we didn’t need any transportation to get around the city. The room and bathroom are small but sufficient for two people. The bed and shower were comfortable.

Dear Juliana, Thank you for the time you have taken to review your stay. We’re delighted you enjoyed your stay at ibis Gent Centrum Opera. It’s wonderful to know our team’s service met your expectations and that the late check-out added convenience to your trip. Furthermore, we take pride in maintaining consistent cleanliness standards across all rooms. That said, we regret any constraints you experienced regarding space. Our compact design prioritizes central location access while offering essential comforts. Nevertheless, we’re thrilled our central position allowed easy exploration of Ghent’s attractions. The proximity to cultural landmarks remains one of our key strengths for urban travelers. We hope to have the pleasure of welcoming you back. All the best. Patriek Deruddere

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Other web-users rate our hotel

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  • 1,065 reviews 2.7/10 Comfort
  • 722 reviews 9/10 Breakfast
  • 434 reviews 7.2/10 Cleanliness

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.