ibis Gent Centrum Opera 3 stars

Customer review rating (ALL Rating) 4.3/5 1,049 reviews

Best price
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Nederkouter 24, 9000 GENT, Belgium

Description

Hotel extras

  • In the heart of the city

  • Many shops and restaurants nearby

  • Convenient travel connections

  • Trendy hotel bar with tasty food and drinks

  • Continental breakfast buffet. On-site car park.

Our accommodation(s)

Hotel location

ibis Gent Centrum Opera

Nederkouter 24
9000 GENT
Belgium

GPS:51.04849, 3.721254

Telephone
Fax +32 9 223 59 07

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • 100% Non Smoking Property

BAR

Relaxation on the menu. A bit to eat, something to drink... It's the one rendezvous you need for a new take on work and leisure.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  1,049 reviews

TripAdvisor Rating  3.8/5  145 reviews

Customer review rating 3.5/5

Stefan K. Couples - Confirmed reviews ALL

Good hotel with nice staff. Our room (131) had some problems with the shower so that was not great. The rest was very nice and well organized.

Dear Stefan, Thank you for taking the time to review your stay at our hotel. We are delighted to hear that you found our team welcoming and your experience well-organized during your visit. Such feedback reflects our dedication to providing attentive service and seamless stays for all our guests. Thank you for mentioning a problem with the shower. Please know our maintenance team conducts regular checks to ensure all facilities meet our standards, and we appreciate your understanding as we address such matters promptly. Finally, it is heartening to know your overall experience was pleasant, highlighting our efforts to create comfortable and efficient stays. We hope you enjoyed exploring Ghent’s vibrant surroundings, just steps away from our location. We hope to welcome you back for a more enjoyable stay in the future. Best wishes, Cindy Cornelis, General Manager

Customer review rating 1.5/5

Maneesh K. Couples - Confirmed reviews ALL

There was no hot water during the stay. Also the walls on the bathroom had brown stains/marks. The toilet was also really small. Overall, the worst experience I've had in a hotel in Europe.

Customer review rating 3.5/5

Steven S. Families - Confirmed reviews ALL

alles was in orde enkel geen warm water 's morgens

Customer review rating 5.0/5

Kenneth A. Friends - Confirmed reviews ALL

Wonderful welcome from Milano the receptionist who was both professional and helpful in the process of booking in.

Dear Kenneth, Thank you for this review. We are thrilled to hear that your first stay in Ghent was so enjoyable. Your kind words about our warm welcome and efficient service mean a lot to us and we’ll be sure to share your positive feedback with Milano and the rest of the team. Thank you again for choosing our hotel and for recommending us to others. We would be delighted to welcome you back on another occasion. Season’s greetings, Patriek Deruddere

Customer review rating 1.0/5

Anthony C. Solo - Confirmed reviews ALL

Bed sheets and one of the towels were dirty, had stains on them and the toilet bowel wasn't cleaned.

Dear Anthony, Thank you for taking the time to share your feedback. We sincerely apologize that your recent stay did not meet the standards we strive to uphold. The issues you encountered with room preparation are certainly not reflective of our usual procedures, and we are addressing this matter with our housekeeping team to prevent recurrence. Your feedback regarding the booking process has been noted, and we will review our partner platform integrations to ensure transparency. As a valued ALL Classic member, your satisfaction is particularly important to us, and we hope to have another opportunity to demonstrate our commitment to quality during your future travels. We hope to be able to welcome you back on a return visit for an improved experience. Best regards, Cindy Cornelis , General Manager

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Other web-users rate our hotel

  • 1,167 reviews 9.2/10 Location
  • 1,431 reviews 4.7/10 Room
  • 830 reviews 8.9/10 Service
  • 13 reviews 9.2/10 WiFi
  • 1,059 reviews 2.7/10 Comfort
  • 720 reviews 8.9/10 Breakfast
  • 433 reviews 7.1/10 Cleanliness
  • 12 reviews 2.5/10 Pool

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.