ibis Gent Centrum Opera

ibis Gent Centrum Opera 3 stars

Customer review rating (ALL Rating) 4.2/5 1,702 reviews

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Hotel extras

  • In the heart of the city

  • Many shops and restaurants nearby

  • Convenient travel connections

  • Trendy hotel bar with tasty food and drinks

  • Continental breakfast buffet. On-site car park.

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

ALLSAFE approved hotel

Hotel location

ibis Gent Centrum Opera

Nederkouter 24
9000 GENT
Belgium

GPS:51.04849, 3.721254

Access and transport

Hotel services

Check-in from - Check out up to

In summary
On site
  • Car park
  • Wheelchair accessible hotel
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

BAR

Relaxation on the menu. A bit to eat, something to drink... It's the one rendezvous you need for a new take on work and leisure.

Our accommodation(s)

Inviting, modern and cozy, with a comfortable bed and a functional bathroom. The ibis room has got everything you need for a pleasant stay

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  1,702 reviews

TripAdvisor Rating  3.5/5  91 reviews

Very good location, modern room but lots of noise

TripAdvisor rating 2.0/5

totallyfrankuk Couples - TripAdvisor review

This hotel is in a great location with a tram stop right outside and only a couple of minutes to the canal and main sites of Ghent. For me room was small but modern and clean. It did have a TV last seen in the 1980’s but we weren’t there to watch tv. We had a room on first floor on the back of the building which is better I believe as you can’t hear the tram outside. Room was well appointed but only one bedside table (strange). Bathroom small but had everything you needed including heater and hairdryer. Rooms has air con/heating but this is an issue as the system is very noisey indeed. If you have the heat on it makes a squealing noise constantly. Even when you turn it off it still makes strange noises. I spoke with reception who explained that they are aware that the air con/heating system makes a noise but that it’s hotel wide so not much they can do about it. Apart from noisey heating the hotel is also one of the noisiest I’ve stayed in. The other guests weren’t being excessively noisey just that wall and ceilings were very thin and could hear next door hanging their hangers in their wardrobe (yes we really could). Could hear the shower and the chain flush. Also hear from above. Wasn’t easy to sleep at all. Despite its great location and friendly reception staff I wouldn’t stay here again as wanted rest every night and didn’t really get it.

Dear Frank, Thank you for taking the time to share your review. We are happy that you appreciated our location and modern facilities. However, we regret to read that you were disturbed, please accept our apologies for any inconvenience. We strive to ensure that every guest has the best experience possible, and have noted your comments for the future. We hope to welcome you back for a more enjoyable stay in the future. Best wishes, Patriek Deruddere, General Manager

good personlised service

Customer review rating 4.5/5

D. P. Business - Confirmed reviews ALL

the staffis very attentive and makes me feel at home

Dear P., Thanks for your feedback. The acknowledgement of the quality of service on the part of a recent guest is always appreciated and encourages us to continue with our efforts. We regret that you were not entirely satisfied with the size of your room. On a future visit may we help you to find a room better suited to your requirements. We hope to welcome you back for a more enjoyable stay in the future. Best wishes, Patriek Deruddere, General Manager

well locted

Customer review rating 2.0/5

Anonymous Business - Confirmed reviews ALL

No toilet paper in the room, when I asked at reception on the way out they expected me to wait around to be given some. No water, coffee or anything in the room. Water cup above the toilet. Bed not great.

Dear Alicia, We are grateful for the time you took to review your recent stay. We are happy that you found our location ideal for your needs. However, we are sorry for the inconvenience you experienced. Our team are on hand for anything you might need, please don't hesitate to let us know of your requirements. All of the team hope that we may be able to see you again in the future. Kindest regards, Patriek Deruddere, General Manager

Okay hotel

Customer review rating 3.5/5

Richard Friends - Confirmed reviews ALL

Good hotel for a short stay. We had a relatively small room but it was okay

Dear Richard, Thank you for taking the time to share your review. It means a lot to know that, overall, your time with us was enjoyable. We do offer rooms of varying sizes and we would be happy to assist you in selecting a room better suited to your requirements for your next stay. We hope to welcome you back for a more enjoyable stay in the future. Best wishes, Patriek Deruddere, General Manager

Extremely well located for public transportation

Customer review rating 4.0/5

Birger K. Couples - Confirmed reviews ALL

Stepping out of the hotel lobby you have a tram stop immediately in front - it couldn't be more convenient. Add sympathetic staff, and it compensates for the compactness of the rooms.

Dear Birger, Thank you for taking the time to share your feedback. We appreciate your kind mention of our convenient location. We are sorry to hear of the issue with your bathroom. We do encourage our guests to let us know of any issues at the time, so we can find an immediate solution. Perhaps we suggest one of our larger rooms for your next stay? We hope to welcome you back for a more enjoyable stay in the future. Best wishes, Patriek Deruddere, General Manager

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Other web-users rate our hotel

  • 1,182 reviews 9/10 Location
  • 1,503 reviews 4.5/10 Room
  • 900 reviews 8.7/10 Service
  • 23 reviews 7.7/10 WiFi
  • 1,135 reviews 2.5/10 Comfort
  • 698 reviews 7.9/10 Breakfast
  • 500 reviews 7.4/10 Cleanliness
  • 265 reviews 4.9/10 Value

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