ibis Gent Centrum Opera 3 stars

Customer review rating (ALL Rating) 4.3/5 982 reviews

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Nederkouter 24, 9000 GENT, Belgium

Description

Hotel extras

  • In the heart of the city

  • Many shops and restaurants nearby

  • Convenient travel connections

  • Trendy hotel bar with tasty food and drinks

  • Continental breakfast buffet. On-site car park.

Our accommodation(s)

Hotel location

ibis Gent Centrum Opera

Nederkouter 24
9000 GENT
Belgium

GPS:51.04849, 3.721254

Telephone
Fax +32 9 223 59 07

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

BAR

Relaxation on the menu. A bit to eat, something to drink... Its the one rendezvous you need for a new take on work and leisure.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  982 reviews

Customer review rating 1.0/5

Hernan P. Couples - Confirmed reviews ALL

dirty air conditioner split, a little room.

Dear Hernan, Thank you for taking the time to share details of your recent visit to our hotel. However, we sincerely apologize that your experience fell short in multiple areas. We regret the maintenance issues you encountered in your room and acknowledge the challenges posed by its compact size. Our team strives to maintain high standards of cleanliness and comfort, and we will reinforce our protocols following your observations. Your feedback about the check-in process, value perception, and sustainability initiatives has been noted. While our rooms prioritize functional design, we understand the importance of space and offer alternative configurations when available. We remain committed to improving every aspect of our service through insights from guests like you. We do hope to be able to welcome you back for a better experience. Best wishes, Cindy Cornelis, General Manager

Customer review rating 5.0/5

Mark J. Couples - Confirmed reviews ALL

The hotel was easy to get to by tram from the main train station. The location was ideal for exploring the nearby city center. The room was clean and comfortable. The nightly rate was reasonable, considering the hotel's close proximity to the city center.

Dear Mark, Thank you very much for your kind feedback. It is wonderful that you had such a brilliant experience at ibis Gent Centrum Opera. We are delighted that you found our position ideal for exploring the city center and that the tram connection from the main train station made your journey convenient. It is fantastic that you appreciated the cleanliness and comfort of your accommodation, and we are pleased that you found our rates reasonable given our central location. Your positive comments about the booking process through our website and the seamless check-in and check-out experience mean a great deal to us. We look forward to seeing you again. Kind regards, Patriek Deruddere

Customer review rating 3.0/5

Lucinda P. Couples - Confirmed reviews ALL

I thought the car park was expensive and they had disabled bays but there was no lift! Had to carry our heavy bags up two flights of stairs. The ceiling in the room was disgusting with splatted mosquitos with blood mixed in! Quite small shower but good storage shelves. Could hear doors shutting all night

Dear Lucinda, Thank you for writing a review of your recent visit and for recommending our hotel. We are pleased to hear you enjoyed our breakfast offerings, which aim to provide a satisfying start to the day with a variety of fresh options. However, we are sincerely sorry that some aspects of your stay did not meet your expectations. We regret the inconvenience caused by the accessibility challenges and room maintenance issues. Our team is available around the clock to assist with luggage, and we have noted your observations about the bathroom layout and noise levels for further review. We also appreciate your mention of the storage solutions in your room, designed to enhance convenience during your stay. We all hope to welcome you again. Best wishes, Cindy Cornelis, General Manager

Customer review rating 5.0/5

Eddy D. Couples - Confirmed reviews ALL

Great location right in the city centre Friendly reception and staff. Great and cosy bar comfortable beds and good air conditioning + great shower Most delicious breakfast with fantastic choices Will be back whenever possible

Dear Eddy, Thank you for positively reviewing your visit. We are thrilled you had such a positive experience at our hotel and that our central location made exploring Ghent’s attractions like the Gravensteen Castle effortless for you. Moreover, our team are grateful for your appreciation of their service and we are glad that the room was to your liking. We are equally pleased our breakfast offerings and bar atmosphere contributed to your enjoyable getaway. We look forward to welcoming you back again. Best wishes, Patriek Deruddere

Customer review rating 4.5/5

Gregory V. Friends - Confirmed reviews ALL

Comfy bed, good breakfast, friendly helpful staff including cleaning team.

Dear Gregory, Thank you for sharing such a valuable review. The hotel staff is glad you had a great stay with us, and that you particularly appreciated the quality of our service. Each guest is important to us, and we strive to provide professional assistance to all. However, we apologize for any inconvenience with the shower head, and we will take note of this, as high-quality amenities are important to us. Lastly, we were also happy to hear that the location was convenient and relaxing for you. We look forward to welcoming you again soon. Best wishes, Patriek Deruddere

Other web-users rate our hotel

  • 1,164 reviews 8.9/10 Location
  • 1,440 reviews 4.4/10 Room
  • 826 reviews 8.8/10 Service
  • 9 reviews 8.7/10 WiFi
  • 1,061 reviews 2.7/10 Comfort
  • 675 reviews 8.7/10 Breakfast
  • 446 reviews 6.6/10 Cleanliness

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