Mercure Darwin Airport Resort 4 stars

Customer review rating (ALL Rating) 4.0/5 1,401 reviews

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Mercure Darwin Airport Resort - Image 1
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2 Henry Wrigley Drive, Eaton, 0820 DARWIN, Australia

Description

Hotel extras

  • 300 metres from Darwin International Airport, 24 hour airport shuttle service

  • 181 modern rooms suitable for leisure and business travel, set in tropical gardens

  • Hotel Restaurant and Bar, modern Australian cuisine blending flavours of the NT and Asia

  • 2 meeting rooms with modern decor and natural light

  • Relaxing lagoon style swimming pool with sunlounges

Our accommodation(s)

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Hotel location

Mercure Darwin Airport Resort

2 Henry Wrigley Drive, Eaton
0820 DARWIN
Australia

GPS:-12.404874, 130.879934

Telephone
Fax +61 8 8920 3344

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Poolhouse Bar & Kitchen

Poolhouse Bar & Kitchen is Darwin’s newest all-day dining destination, where Californian coastal cuisine meets Territory soul.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.0/5  1,401 reviews

TripAdvisor Rating  3.3/5  975 reviews

Customer review rating 3.5/5

Lisa R. Couples - Confirmed reviews ALL

As above

Customer review rating 4.5/5

Joel S. Business - Confirmed reviews ALL

I have stayed at this hotel in the past and it is much improved in many ways.

Dear Joel S., Thank you for your feedback and for choosing to stay with us again. We are pleased to hear that you have noticed improvements during your recent visit. We truly appreciate your continued support and look forward to welcoming you back in the future. Kind regards, Gede Arif Front Office Assistant Manager Novotel, Mercure, and Ibis Darwin Airport

Customer review rating 3.5/5

Robert M. Couples - Confirmed reviews ALL

Great place to stay. Unfortunately many of the items on the menu were not available. No oysters or prawns on Australia Day.

Dear Robert M., Thank you for taking the time to share your feedback regarding your recent stay. We truly value your input and are grateful to hear about your experience. We are glad that you enjoyed our location and found our staff excellent. We apologise for the limited menu options during your stay and appreciate your understanding. We will take your comments on board to improve our service during future holidays. We hope to welcome you back soon for a full dining experience. Warm regards, Jake Ha Front Office Assistant Manager Novotel, Mercure and Ibis Darwin Airport

Customer review rating 1.5/5

John H. Couples - Confirmed reviews ALL

As stated above had to fight for parking that I paid for.

Dear John, Thank you for taking the time to share your feedback following your recent stay with us, and for your comments as an ALL Accor member. We are genuinely pleased to see that you rated many aspects of your stay highly, including your booking experience, check-in, accommodation, cleanliness, and the service provided by our team. It is encouraging to know these elements met your expectations. That said, we sincerely apologise for the frustration you experienced regarding parking. We fully understand how disappointing it is to encounter difficulties accessing a parking space that you have paid for, and this is certainly not the experience we intend to provide. Your feedback has been shared with our management team so we can review parking controls, monitoring, and guest communication to prevent similar situations in the future. We truly appreciate you highlighting both the positive and negative aspects of your stay, as this helps us focus on areas that need improvement while maintaining the standards you valued during your visit. Thank you again for your honesty, and we hope to have the opportunity to welcome you back for a smoother and more seamless experience next time. Kind regards, Mercure Darwin Airport Resort

Customer review rating 4.5/5

Shoshoni S. Families - Confirmed reviews ALL

Very comfortable room and amazing staff who are very considerate, friendly and helpful. It's in a very good location as my daughter and myself got caught in the rain but made it without too much trouble.

Dear Shoshoni S., Thank you for taking the time to share your feedback regarding your recent stay. We truly value your input and are grateful to hear about your experience. We are thrilled to hear that you found your room comfortable and our staff considerate and helpful. We are also glad that the location worked well for you and your daughter, even in the rain. We look forward to welcoming you both back for another enjoyable stay. Warm regards, Jake Ha Front Office Assistant Manager Novotel, Mercure and Ibis Darwin Airport

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Other web-users rate our hotel

  • 503 reviews 8.6/10 Location
  • 1,013 reviews 5.9/10 Room
  • 815 reviews 6.7/10 Service
  • 20 reviews 4.2/10 WiFi
  • 413 reviews 8.7/10 Pool
  • 338 reviews 5.7/10 Food
  • 334 reviews 5.5/10 Comfort
  • 318 reviews 5.1/10 Cleanliness

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