Mercure Jakarta Cikini 4 stars

Customer review rating (ALL Rating) 4.6/5 512 reviews

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Mercure Jakarta Cikini - Image 1
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Jalan Cikini Raya No 66, Menteng - Jakarta Pusat, 10330 JAKARTA, Indonesia

Description

Hotel extras

  • 10 modern meeting rooms and 1 Ballroom with complete facilities

  • In room Spa & Massage service

  • Infinity Rooftop Swimming Pool & Fitness Center

  • Strategic location with easy access to city center and tourist attractions

  • Located in the heart of the city of Jakarta's and easy access to Sudirman, SCBD

Our accommodation(s)

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Hotel location

Mercure Jakarta Cikini

Jalan Cikini Raya No 66, Menteng - Jakarta Pusat
10330 JAKARTA
Indonesia

GPS:-6.194204, 106.839144

Telephone
Fax +62 21 3926800

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

DE'KAFE RESTAURANT

Our 4-star hotel in central Jakarta offers a wide variety of international and local culinary options.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  512 reviews

TripAdvisor Rating  5.0/5  1,846 reviews

Certificate of excellence 2023

Perfect Business Stay

TripAdvisor rating 5.0/5

Jenil P TripAdvisor review

The hotel is everything you can ask for. Front Desk, Buffet, Rooms, Location, Cleanliness. Cannot complaint on anything at all! Exactly as expected and beyond! Special mention to staff like Hezkiel, Aldo and many more who make the stay personal and enjoyable.

Great stay— great location!

Customer review rating 5.0/5

Gerry Business - Confirmed reviews ALL

Clean, comfortable, delicious food 3 x a day! Also offers in-room massages…

Dear Mr. Garry, Thank you for your wonderful feedback! We are delighted to hear that you enjoyed your stay and appreciated our convenient location, clean and comfortable accommodations, as well as the delicious meals served throughout the day. It’s also great to know that you took advantage of our in-room massage services. Your satisfaction is our priority, and we are thrilled to have met your expectations. We look forward to welcoming you back for another memorable stay in the future. Warm regards, Stephanie Mahardita Asst Guest Experience Manager

Nuce

TripAdvisor rating 5.0/5

BANG T TripAdvisor review

Top hotel in town and top service given by Paupau. She is the best staff that i ever met before. Different from other staff that i ever met. Wish her good luck on her carrier. And always keep healthy. And also success for this nice luxury hotel best

Dear Valued Guest, Warmest Greetings from Mercure Jakarta Cikini! hank you so much for your wonderful review! We're thrilled to hear that you enjoyed our nice luxury hotel that you mention, we also have variation menus is our restaurant that you can try. We're especially happy to hear that Pau Pau at the reception was able to assist you perfectly – we'll be sure to pass on your kind words to them. We look forward to welcoming you back to Mercure in the future! Thank you again for sharing your experience. Warm Regards, Lisa P Sanjoyo General Manager

Customer review rating 2.0/5

Benny Business - Confirmed reviews ALL

Really disappointed as I booked non smoking room, but I was given smoking room. The room was clearly smelled bad.

Dear Mr Benny L., Greetings from Mercure Jakarta Cikini! Thank you for taking the time to share your concerns, especially for staying with us during your visit to Jakarta. We are sorry that your stay did not meet your expectation. As what you concerned about the smelly of cigarettes'; please be rest assured that the Housekeeping Team will take a proper measure for our improvement. because if we check into system, your room has assign based on requested. As your satisfaction is very important, we do hope that we will have another chance to serve you again in the near future and ensure that your experience will be a better one. Thank you and best regards, Vinna Front Office Manager

Great service

Customer review rating 4.5/5

Fauzan Business - Confirmed reviews ALL

Great greeting and any help they offer

Dear Mr Fauzan, Thank you for taking the time to leave us a review of your recent stay at Mercure Cikini. We are glad to hear that you were overall satisfied with your experience, and that you found our staff to be friendly and responsive. We appreciate your feedback regarding the food service, and we will take this into account as we continue to improve our offerings. We apologize for any inconvenience you may have experienced, and we hope that you will visit us again soon. Thank you again for your feedback, and we look forward to welcoming you back to Mercure Cikini. Mercurely Yours, Vinna Front Office Manager

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Other web-users rate our hotel

  • 156 reviews 8.6/10 Location
  • 449 reviews 8.7/10 Room
  • 608 reviews 9.3/10 Service
  • 14 reviews 9.6/10 WiFi
  • 419 reviews 9/10 Food
  • 251 reviews 8.5/10 Cleanliness
  • 176 reviews 8.7/10 Breakfast
  • 92 reviews 6/10 Comfort

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.