Mercure Jakarta Cikini 4 stars

Customer review rating (ALL Rating) 4.6/5 889 reviews

Mercure Jakarta Cikini - Image 1
Mercure Jakarta Cikini - Image 2
Mercure Jakarta Cikini - Image 3
Mercure Jakarta Cikini - Image 4

Description

Hotel extras

  • 11 modern meeting rooms and 1 Ballroom with complete facilities

  • In room Spa & Massage service

  • Infinity Rooftop Swimming Pool & Fitness Center

  • Strategic location with easy access to city center and tourist attractions

  • Located in the heart of the city of Jakarta's and easy access to Sudirman, SCBD

Our accommodation(s)

Take advantage of our Flight + Hotel offers

Discover

Hotel location

Mercure Jakarta Cikini

Jalan Cikini Raya No 66, Menteng - Jakarta Pusat
10330 JAKARTA
Indonesia

GPS:-6.194204, 106.839144

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

DE'KAFE RESTAURANT

Our 4-star hotel in central Jakarta offers a wide variety of international and local culinary options.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  889 reviews

Customer review rating 4.0/5

Gesit A. Business - Confirmed reviews ALL

In overall I had a comfortable stay. Just thought that amenities in bathroom (brush tooth, tooth paste) are very minimalist

Dear Mr/Mrs. Gesit A., With respect, Thank you very much for taking the time to share your feedback regarding your recent stay at our hotel. We are delighted to know that overall you had a comfortable stay with us. We also truly appreciate your comment regarding the bathroom amenities. Your feedback about the minimalist toothbrush and toothpaste amenities is very valuable to us, and it has been noted for our consideration as we continuously strive to improve our guest experience. Your insights help us enhance the quality of our services and facilities for all our guests. We sincerely appreciate your support and thoughtful review. We look forward to welcoming you back in the future and providing you with an even more pleasant and memorable stay. Should you require any assistance for your next visit, please feel free to contact us. Thank you once again for your kind feedback. Yours sincerely, Veronica Guest Relation Officer

Customer review rating 5.0/5

Thomas A. Couples - Confirmed reviews ALL

Yet another wonderful stay at the Mercure, this time in Jakarta’s own Cikini neighborhood. I stayed for my birthday, andthe service was prompt and responsive. We are especially pleased by Febri and Kartika’s attentiveness to our needs.

Dear Mr/Mrs. Thomas A., Warm greetings from Mercure Jakarta Cikini. Thank you very much for taking the time to share your wonderful feedback regarding your recent stay with us. We are truly delighted to know that you had another pleasant experience and that you chose to celebrate your birthday at our hotel. It is a pleasure to hear that you were satisfied with the prompt and responsive service provided during your stay. Your kind feedback is truly appreciated and will certainly motivate our team to continue delivering the best possible experience for our guests. Once again, thank you for celebrating your special occasion with us. We look forward to welcoming you back for another memorable stay in the near future. Warm regards, Veronica Guest Relation Officer

Customer review rating 4.5/5

Dr S. G. C. Couples - Confirmed reviews ALL

Staff were constantly trying to make stay a pleasant experience. Breakfast was good. Pool was clean and largely quiet. Easy for us to get to all tourist highlights on Jakarta.

Dear Mr/Mrs. Dr S. G. C., With respect, We would like to express our sincere gratitude for taking the time to share your positive rating and kind review regarding your stay at our hotel. It is truly a pleasure to know that our services and facilities met your expectations. Your valuable feedback serves as great encouragement for our entire team to continuously enhance our service quality and deliver memorable experiences to all our guests. We greatly appreciate your trust and support. We sincerely look forward to welcoming you back in the future and providing you with another pleasant and memorable stay. Should you require any assistance or have special requests for your next visit, please do not hesitate to contact us. Thank you once again for your kind support. Yours sincerely, Veronica Guest Relation Officer

Customer review rating 3.0/5

Boon C. L. Solo - Confirmed reviews ALL

Please have highest floor option even for my room type

Dear Mr/Mrs Boon C. L., Thank you very much for taking the time to share your feedback with us. We sincerely apologize that the room location did not fully meet your expectations regarding the higher floor preference. Your feedback is very valuable to us, and we truly appreciate you bringing this matter to our attention. Please be assured that we will review this with our team as we continuously strive to improve our service and guest experience. Regarding your request for a higher floor option for this room type, our team will contact you directly to discuss this matter further and assist you as best as possible. Once again, we apologize for the inconvenience and thank you for your understanding. We hope to have the opportunity to welcome you back and provide a more pleasant stay in the future. Kind regards, Veronica Guest Relation Officer

Customer review rating 4.5/5

Al H. Business - Confirmed reviews ALL

Pelayanan ramah

Kepada Bapak Al H., Kami sangat berterima kasih atas komentar Anda mengenai kunjungan Anda di Mercure Jakarta Cikini. Sangat menyenangkan bagi kami untuk menerima umpan balik/tanggapan positif. Kami akan memberitahukan komentar Anda kepada tim kami. Kami yakin bahwa umpan balik ini akan menjadi motivasi bagi semua staf kami karena kami berusaha untuk terus meningkatkan kualitas layanan kami. Sekali lagi terima kasih karena Anda telah memberitahukan pengalaman Anda, dan kami berharap kunjungan Anda berikutnya akan sama memuaskan seperti kunjungan sebelumnya. Hormat kami, Veronica Guest Relation Officer

Other web-users rate our hotel

  • 234 reviews 9.1/10 Location
  • 636 reviews 9.1/10 Room
  • 914 reviews 9.6/10 Service
  • 24 reviews 9.5/10 WiFi
  • 376 reviews 9/10 Cleanliness
  • 215 reviews 8.7/10 Breakfast
  • 187 reviews 9.3/10 Vibe
  • 71 reviews 8.9/10 Value

Powered by Trustyou

Our other establishments nearby

All our hotels in Jakarta