Novotel Brisbane South Bank 4.5 stars

Customer review rating (ALL Rating) 4.4/5 4,815 reviews

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Description

Hotel extras

  • Featuring a 20m swimming pool, gym and zen terrace

  • The hotel features easy laneway access to the convention centre.

  • In-house restaurant is top traveler rated Spice Central Kitchen & Bar.

  • Each Junior Suite offers a separate lounge and bedroom with great views of Brisbane's suburbs.

  • On-site car parking $38 per car per 24 hours, subject to availability upon arrival

Our accommodation(s)

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Hotel location

Novotel Brisbane South Bank

38 Cordelia St
4101 SOUTH BRISBANE
Australia

GPS:-27.47748, 153.01734

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

SPICE CENTRAL KITCHEN & BAR

Journey with the accomplished team to explore the great food markets of the world. Our bright space and lush backdrop surrounds the central show kitchen, where polished techniques infused with modern twists highlight distinctive herb and spice elements.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  4,815 reviews

TripAdvisor Rating  4.5/5  795 reviews

Certificate of excellence 2025

Customer review rating 5.0/5

Pammie M. E. Business - Confirmed reviews ALL

Very comfortable and great service.

Dear Pammie, Thank you for your review. We're glad our location suited your conference at the Brisbane Exhibition Centre and hope to welcome you back for future visits. Sincerely, Novotel Brisbane South Bank

Customer review rating 4.5/5

Andrew R. Business - Confirmed reviews ALL

Friendly & accommodating staff. Breakfast was great. Location very close to the BCEC. Handy little back alley to get there

Dear Andrew, Thank you for your kind feedback. We're glad you enjoyed our friendly service, breakfast offerings, and convenient location near the BCEC. The nearby walkway certainly makes getting around easy! We hope to welcome you again soon. Sincerely, Novotel Brisbane South Bank

Customer review rating 4.5/5

Douglas E. Business - Confirmed reviews ALL

Parking and check in needs work charged $30 to park off site is not acceptable.

Dear Douglas, Thank you for your feedback. We're glad you enjoyed our beautiful rooms. We’re sorry to hear the parking and check-in experience didn’t meet expectations. Our parking pricing is based on rates in the surrounding area, though we understand it may still be disappointing. Your comments have been noted and shared with the team. Sincerely, Novotel Brisbane South Bank

Customer review rating 4.5/5

Corene W. Couples - Confirmed reviews ALL

Great location, clean, well appointed, quiet room, lovely staff. Nice bar area if you don't want to head out. We will stay again. Thanks Novotel!

Dear Corene, Thank you for your lovely review. We're delighted you enjoyed our location, clean and quiet rooms, and welcoming team. It’s great to hear the bar area added to your experience, and we truly appreciate your kind words. We look forward to welcoming you back again. Sincerely, Novotel Brisbane South Bank

Ripped off

TripAdvisor rating 1.0/5

TPR S TripAdvisor review

A charge appeared on my account for food and alcohol at Spice Central Kitchen & Bar that did not belong to me. When I informed the duty manager, she was unable to produce a signed bill but refused to reverse the charge and insisted that my card was not charged. When the charge appeared on my bank statement, I emailed her but she ignored me completely!

Hi there, Thank you for sharing this information with us. When you have a moment, could you please email us directly at ha0x0-sl2@accor.com so we can look into this as promptly as possible? Kind regards, Atlanta Bell Digital Marketing Manager Novotel Brisbane South Bank

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Other web-users rate our hotel

  • 1,719 reviews 8.9/10 Location
  • 2,617 reviews 8/10 Room
  • 2,501 reviews 8.4/10 Service
  • 66 reviews 3.5/10 WiFi
  • 1,077 reviews 7.5/10 Comfort
  • 1,028 reviews 7.6/10 Cleanliness
  • 806 reviews 7.3/10 Food
  • 731 reviews 7.6/10 Breakfast

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