Novotel Brisbane South Bank 4.5 stars

Customer review rating (ALL Rating) 4.4/5 4,641 reviews

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38 Cordelia St, 4101 SOUTH BRISBANE, Australia

Description

Hotel extras

  • Featuring a 20m swimming pool, gym and zen terrace

  • The hotel features easy laneway access to the convention centre.

  • In-house restaurant is top traveler rated Spice Central Kitchen & Bar.

  • Each Junior Suite offers a separate lounge and bedroom with great views of Brisbane's suburbs.

  • On-site car parking $38 per car per 24 hours, subject to availability upon arrival

Our accommodation(s)

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Hotel location

Novotel Brisbane South Bank

38 Cordelia St
4101 SOUTH BRISBANE
Australia

GPS:-27.47748, 153.01734

Telephone
Fax +61 7 3295 4145

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

SPICE CENTRAL KITCHEN & BAR

Journey with the accomplished team to explore the great food markets of the world. Our bright space and lush backdrop surrounds the central show kitchen, where polished techniques infused with modern twists highlight distinctive herb and spice elements.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  4,641 reviews

Customer review rating 5.0/5

Susan H. Business - Confirmed reviews ALL

Pleasant stay.

Customer review rating 2.0/5

Julia M. Business - Confirmed reviews ALL

Upon check in it became apparent due to vet loud jackhammering there were renovations occurring. At no time in booking or in welcome email was there any notification. Only when connecting to the wifi upon arrival did an announcement of renovation works appear. Restaurant/Bar makeshift due to renovations and food cold at dinner and breakfast. Jack hammering morning and afternoon when trying to conduct online meetings in my room which I had to cancel as noise too loud in my 4th floor room.

Dear guest, Thank you for taking the time to share your feedback. We are sorry to learn that your stay did not meet your expectations. While we are currently undertaking hotel enhancements and have communicated these across our booking channels, we appreciate that the experience you encountered did not align with what you were expecting upon arrival. We are particularly sorry to hear that the temporary changes to our facilities impacted your overall impression of the hotel. We understand these elements play an important role in the guest experience, and we are sorry that aspects of your stay fell short of your expectations. Thank you again for your honest feedback. We appreciate you sharing your experience and will take your comments on board as we continue to improve our guest offering. Kind regards, The Novotel Brisbane South Bank Team

Customer review rating 4.5/5

Abraham P. Business - Confirmed reviews ALL

Enjoyed the high level of service and nothing a problem.....

Dear Guest, Thank you for your feedback. We're delighted to hear you enjoyed the high level of service from our team and found your accommodation comfortable. It's wonderful to know that your recognition as an ALL member met your expectations. We appreciate your comments regarding our bar offering and are sorry it did not provide the experience you were hoping for. Thank you for your patience and understanding while our hotel enhancements are underway. We look forward to welcoming you back to Novotel Brisbane South Bank soon. Kind regards, The Novotel Brisbane South Bank Team

Customer review rating 4.0/5

Colin M. Couples - Confirmed reviews ALL

Overall a goof stay. The parking is quite expensive at $38 per night

Dear Guest, Thank you for taking the time to share your feedback. We're pleased to hear you had an overall enjoyable stay and found your room comfortable and clean. Thank you also for recognising our team member at reception. We will be sure to share your kind comments with her. We appreciate your feedback regarding parking and breakfast, as well as your comments on value. Guest feedback is invaluable as we continue to improve the experience we offer. Thank you for choosing to stay with us, and we hope to welcome you back to Novotel Brisbane South Bank again soon. Kind regards, The Novotel Brisbane South Bank Team

Customer review rating 4.0/5

Meryl Z. Friends - Confirmed reviews ALL

The hotel was undergoing some renovations so it the dining area was not the usual outlay. However the staff and reception are always very efficient and friendly.

Dear Guest, Thank you for taking the time to share your feedback. We're pleased to hear you had a comfortable stay and that our team made a positive impression with their friendly and efficient service. We appreciate your understanding while our hotel enhancements are underway and thank you for your patience. We look forward to welcoming you back to Novotel Brisbane South Bank again soon. Kind regards, The Novotel Brisbane South Bank Team

Other web-users rate our hotel

  • 1,722 reviews 9.1/10 Location
  • 2,491 reviews 8.1/10 Room
  • 2,347 reviews 8.5/10 Service
  • 55 reviews 3.1/10 WiFi
  • 1,006 reviews 7.7/10 Comfort
  • 977 reviews 7.8/10 Cleanliness
  • 749 reviews 7.2/10 Food
  • 707 reviews 7.2/10 Breakfast

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