Marjan Island Resort & Spa - Managed by ACCOR

We visited in the hotel with family members and kid's. I want to mention some things about the resort We had a wonderful time with the nicer and very quite property In the reception we like to mention Murad for the nice and warm welcome In spa and indoor pool we like all the facilities and staff was cooperative Outlets were nice with the delicious and yummy food special al Logan Beach was outside of the hotel with a buggy service they served us drinks and fresh juices Room cleaning is excellent and the staff is very polite and friendly Mr Manas and his team give us very comfortable time with the hotel Majid is always ready to assisting and serving us we want to mention him specifically. We will trying to have a stay again

The Good : The Staff - Ismail, Joshi, Romee, Nuwan, and others whose names I, unfortunately, did not take. They are always unfailingly helpful and cheerful and never let any situaton that arises with guests dampen their enthusiasm to help. It is solely the staff that make the Marjan. The Bad : The Premier room (which we were upgraded to) and which we occupied was very dark all of the time and was damp, sooo damp. If the air conditioning was put on, the smell was so bad, we had to turn it off. When turned off, the room was full of condensation - even the bedding was damp at night. The internet was, being kind, patchy at best in our room. Our stay was part leisure/part business. However, business was an impossibility because of lack of internet during the day. It was passable if we went down to reception. However, Reception is a public place! No ironing board in the room. We did request one, but after a week, it never arrived. Hairdryer. There was a hair dryer in the room, but it didn't work. Iron, I requested an iron, but it was so bad, I couldn't use it. Finally, the food. My partner and I are vegetarians. The Marjan mainly caters for people who consume meat. Fair enough. However, my vegetable curry contained meat. My partner's pasta cooked in white sauce contained meat!. This is not acceptable under any circumstances. This hotel appears mainly caters for those from Eastern European countries, and the food reflects this. It might be helpful if the menu could reflect, even if to a small extent, those who might wish to stay from Western European countries.

Our stay was amazing with the beautiful Please. Hotel has good views From the rooms and in resturants as well. Reception is very helpfull and akways coperative with the smill. Corridors and rooms has nice smell with full carpet. In pool we had a sunbeds. See views was nice. In beach we had a assistance with buggy service. The drinks were make me happy. Majid is Best in the hotel staff for the service. Suraj and sudhakar akways we like more. We Will visat in future also.

It was great stay in hotel the service is great with all the facilities. Staff is so polite and kind . Vipin was amazing in the breakfast. Thank you so much restaurant staff romme and ajin. We will back again.

Beast 5 star property in the hospitality ras al Khaimah our stay was memorable and nice hotel is in a nice place receptionist has good polite service for us speaking in Russian housekeeping and food in restaurant staff is very helpful and friendly all facilities are matched by our experience Mr majid and Hutu come for the service and did best job for us