Pullman Resort Al Marjan Island 5 stars

Customer review rating (ALL Rating) 4.4/5 1,124 reviews

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Pullman Resort Al Marjan Island - Image 1
Pullman Resort Al Marjan Island - Image 2
Pullman Resort Al Marjan Island - Image 3
Pullman Resort Al Marjan Island - Image 4
Marjan Island Blvd., Marjan Island, 14745 RAS AL KHAIMAH, United Arab Emirates

Description

Hotel extras

  • Private sandy beach

  • Indoor and outdoor pools

  • Water sports activities

  • Spa and fitness facilities

  • Family friendly hotel

Our accommodation(s)

Hotel location

Pullman Resort Al Marjan Island

Marjan Island Blvd., Marjan Island
14745 RAS AL KHAIMAH
United Arab Emirates

GPS:25.682783, 55.746525

Telephone
Fax +971 7 203 6667

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  1,124 reviews

TripAdvisor Rating  4.5/5  3,690 reviews

Certificate of excellence 2023

best getaway spot

TripAdvisor rating 5.0/5

728pujas Friends getaway - TripAdvisor review

It was an amazing experience with a very spacious room and delicious breakfast buffet options. Staffs are very friendly. Mr.prashan was very helpful and assisted us with the buffet. Very cozy pool and beach also this property offers.

Dear PUJA SAHA Thank you for sharing your experience from your recent visit at Pullman Resort Al Marjan Island. It is very gratifying to learn that we were able to deliver high level of customer service during your visit. We thank you for recognizing our colleagues particularly Prashan for providing exceptional service. Once again, thank you for feedback and we look forward to welcoming you back on your return to Pullman Resort Al Marjan Island. With all our very best wishes, Manas Lal Director of Operations

Dinner

TripAdvisor rating 5.0/5

KhinTharapheZaw Friends getaway - TripAdvisor review

Food was nice. Mr Saw and Mr Bachir were really kind and friendly. Nice place and view. Will come back next time.

Dear KhinTharapheZaw Thank you for sharing your experience from your recent visit with us at Pullman Resort Al Marjan Island on Tripadvisor. Your mention of superlative service from our colleagues Saw and Bachir which is very encouraging and brings us immense joy. We will all look forward on your return to Pullman Resort Al Marjan Island. With all our very best wishes, Manas Lal Director of Operations

good Stay

Customer review rating 4.5/5

Anonymous Families - Confirmed reviews ALL

excellent customer service and the diner chef and staff provided excellent customer service.

Dear Mr. L., We very much appreciate your comments regarding your stay at the Pullman Resort Al Marjan Island. It is always a pleasure to receive positive feedback and also took note of your constructive comments. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Manas Lal Director of Operations

Outdated large hotel that is NOT a 5 star resort!

TripAdvisor rating 3.0/5

SherazTarar TripAdvisor review

This is by no means a 5 star resort. Perhaps 3 or 4 star! It may have been when built newly as the then 'Marjan Island Resort'. The facility is very dated and recently branded as Pullman. Although rooms are large and spacious, but furniture worn out and windows that need strong muscles to open and close. Very outdated room interiors, no modern amenities and very old fashioned TV with poor channels and no connectivity options etc. No coffee maker in room, just a kettle and tea bags… Bed quality was excellent though. Even though we were upgraded to a studio, there was no dressing table in the room and no work desk area. The so called 'resort' is of size of a large city hotel size with just 1 main pool, 1 indoor pool, a small healthclub, spa and 3-4 restaurants and kids club. Most facilities except pool remained closed or unattended during our stay for no obvious reason. Perhaps these are abandoned. And the timings are crazy – gym opens at 10 am, kids club closed at 7pm! Dinner starts from 7pm and breakfast starts at 7am! What is this? There is no green area on property, the adjacent board walk and lawn are not part of the property as such but just connected. There is small direct view of the open sea and the 'beach' is outside the property about 5 min walk away or you can take a free buggy ride. Food was very basic, we took half board and both dinner and breakfast were rather disappointing with very limited variety. There was not even hummus on dinner menu and most dishes were very very dry. Bakery items in breakfast were kind of hard. *Any reputed hotel brand will always give notice upfront before booking, if there is any service disruption or inconvenience due to engineering works etc around or in the hotel but Accor cheated us. The hotel as of Dec’24 is next to a construction site just adjacent and also on the sea side/ board walk, there is a large Wynn resort construction project which will go on till early 2027. The adjacent construction site is noisy at least for west wing rooms. This large site across the sea distorts the whole peaceful vibe of the sea for night or morning walk due to strong lighting and work 24/7 although it has no noise impact. Apart from this, the main entrance to hotel has a detour and road being constructed which result in noise/dust blowing up to rooms directly above the entrance side. Also there was no mention upforont that the kids club activities are non-existent. It only gave look of an abandoned village. Location would have been great when built but recent developments on the Island means this location is not peaceful now and for next few years to come. The service was only exception as the staff were very courteous and catered to all our needy with a speedy and friendly service. Everyone greeted us with a smile and service standard is excellent but unfortunately that cannot change the other hard facts.

Dear SherazTarar Thank you for sharing your experience from your recent stay with us at Pullman Resort Al Marjan Island. We completely understand your frustrations and we sincerely regret the noise / dust disturbance. Our proximity to the new construction can mean extra activity, as much as we try to contain it. Please accept our sincerest apologies for the shortfalls you experienced. Rather than offer any excuses we’d rather focus on having you back and showing you the improvements we will be making. Nonetheless, we still hope you and your family have some positive memories left, and we hope you will give us the opportunity to redeem ourselves and welcome you back very soon. With all our very best wishes, Manas Lal Director of Operations

Surprisingly good stay!

Customer review rating 4.5/5

Anonymous Business - Confirmed reviews ALL

A one night stay driven by company budget consideration, meant trying Pullman for the first time. I was pleasantly surprised (and I often stay 30-40 nights per annum in hotels), with the most unexpected and welcome change was literally every staff member I met spoke and greeted me with a smile. This doesn't always happen... The room was not new but totally functional and spacious.

Dear Mr. S., We very much appreciate your comments regarding your stay at the Pullman Resort Al Marjan Island. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Manas Lal Director of Operations

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Other web-users rate our hotel

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.