Mövenpick Resort Al Marjan Island 5 stars

Customer review rating (ALL Rating) 4.5/5 3,060 reviews

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Mövenpick Resort Al Marjan Island - Image 1
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Al Marjan Island Boulevard, PO Box 322277, 6636 RAS AL KHAIMAH, United Arab Emirates

Description

Hotel extras

  • Mövenpick Resort Al Marjan Island is the premium destination resort in Ras Al Khaimah

  • There is nowhere better for water sports in Ras Al Khaimah - for children or adults

  • Mövenpick Resort Al Marjan Island is the go-to resort for families

  • Chalet-style beachside accommodations offer a perfect romantic retreat on the sun-warmed coast

  • With sofa beds in the majority of the rooms, there's always space for an extra guest to stay.

Our accommodation(s)

Hotel location

Mövenpick Resort Al Marjan Island

Al Marjan Island Boulevard, PO Box 322277
6636 RAS AL KHAIMAH
United Arab Emirates

GPS:25.671776, 55.743363

Telephone
Fax +971 7 246 0000

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  3,060 reviews

Customer review rating 5.0/5

Natasha P. Couples - Confirmed reviews ALL

Warm and friendly staff always willing to help , rooms are so comfortable and clean food variety is amazing and options are endless

Dear Natasha P., Thank you for your positive feedback regarding our warm and friendly staff, comfortable accommodations, and diverse dining options. We strive to provide exceptional experiences for our guests, and it is gratifying to know that you enjoyed your stay. We look forward to welcoming you back soon. Sincerely, Evan Harrington Cluster General Manager

Customer review rating 4.5/5

Suhas S. Families - Confirmed reviews ALL

Had a happy stay with family and well recommended

Dear Suhas S., Thank you for sharing your positive experience with us. We are delighted to hear that you and your family had a wonderful stay and appreciate your recommendation. It is our aim to provide memorable experiences, and your feedback motivates us to continue our efforts. Sincerely, Evan Harrington Cluster General Manager

Customer review rating 4.5/5

Rohit D. Families - Confirmed reviews ALL

Location was comfortable and the chalet was comfortable. We used the Jacuzzi as well. The property is relatively new and hence the decor is in good shape. Some places to improve. 1. Please open the outside seating area to accommodate guests with dogs. (Market) 2. I did not see Sparkling Water in the buffet. 3. Indian section in the buffet was limited. Incl. a Biryani some day. :) 4. Please extend the Market Dinner buffet time to 12 midnight. It was too crowded at night. 5. Mini Fridge in the Chalet 611 was heating the cabinet. 6. No space for placing toiletries beyond the sliding door of the bath area. We used the drawers though below the wash basins. So not a big issue. 7. The toy we got was nibbled and we did not use it. When you are charging AED 250 each day for the dog, atleast give away a new toy. It will cost you barely AED 15. That adds to the vow factor. Have a dog placed in your website pictures. A lot of people will throng RAK because of dog ownerships. What was Good. 1. Chalet was unexpectedly spacious. 2. Jacuzzi was well maintained. 3. Room service to the chalet 611 was quick despite staying in a chalet closer to Ula. 4. The property is very green. That was a highlight. Its a must for guests with dogs. 5. Beach area was scenic. Best time to go was in the afternoon. 6. I did not quite like the steps in the swimming pool because it restricted the swimming area, but it turned out to be good for my wife who doesn't like swimming. She even participated in the Zumba in the pool. Make it a regular feature. Kids and ladies loved it. 7. The Bed was big enough for 2 adults and a teenager to sleep. Although i did end up sleeping on the sofa-cum-bed without opening it. It was still Ok. 8. We also liked the area opposite the hotel (especially recommended for sunsets) 9. Dog area was adequately equipped (poo bags n all), so no complaints. 10. Chalet was relaxing. Thank you for the complete package. Hope to come again next year.

Dear Rohit D., Thank you for taking the time to share your experience at Mövenpick Resort Al Marjan Island. We are pleased to hear that you found the chalet spacious and enjoyed the well-maintained Jacuzzi, as well as our scenic beach area. We appreciate your feedback regarding the improvements you mentioned. We understand the desire for an outdoor seating area that accommodates pets and will certainly consider this suggestion in our future planning. Additionally, the lack of sparkling water and the limited Indian cuisine options at the buffet are noted, and we will review our offerings to enhance our guests' dining experiences. Regarding the issues with the mini fridge and the toy provided for your dog, we regret any inconvenience caused and will address these matters with our team to ensure a more satisfactory experience in the future. We are also delighted that you enjoyed the pool activities and hope to see them continue. We look forward to welcoming you back next year! Sincerely, Evan Harrington Cluster General Manager

Customer review rating 2.5/5

Gary V. Families - Confirmed reviews ALL

From the moment we arrived, we received a warm welcome at the main entrance. However, during check-in, I stood for about a minute in front of the counter while the staff member wearing a hijab seemed too busy with her tasks and did not notice that I was already waiting. As a customer, I was the one who initiated the greeting. We arrived at 2:15 PM, and I was asked to wait in the lobby for 30 minutes as the room was not yet ready. Unfortunately, she left without endorsing or informing her colleague that I was waiting. After 30 minutes, I approached the counter again and finally received the room at 2:55 PM.

Dear Gary V., Thank you for sharing your feedback regarding your recent stay at Mövenpick Resort Al Marjan Island. I am pleased to hear that you received a warm welcome upon arrival; however, I regret to learn that your check-in experience did not meet your expectations. We strive to provide attentive service, and it is concerning to hear that you felt unnoticed during your wait. I also appreciate your comments about the air conditioning and comfort of the bed. While we aim to ensure our facilities meet the needs of our guests, I understand the importance of these aspects for your comfort. Your insights will be valuable for our ongoing efforts to enhance our services. We value your feedback as it helps us identify areas for improvement. Thank you for your understanding, and we hope to have the opportunity to welcome you back in the future for a more enjoyable experience. Sincerely, Evan Harrington Cluster General Manager

Customer review rating 3.5/5

Nabila K. Families - Confirmed reviews ALL

Review all inclusive policy please And. This option if ( eat around)

Dear Nabila K., Thank you for sharing your feedback regarding your experience at Mövenpick Resort Al Marjan Island. We regret that our culinary offerings did not meet your expectations and appreciate your comments regarding our all-inclusive policy. Your insights are valuable to us as we strive for improvement. Sincerely, Tarek Ghannam Director of Rooms

Other web-users rate our hotel

  • 963 reviews 8.5/10 Location
  • 2,185 reviews 8.4/10 Room
  • 5,897 reviews 9.1/10 Service
  • 25 reviews 7.7/10 WiFi
  • 2,232 reviews 7.4/10 Food
  • 1,292 reviews 9.4/10 Beach
  • 1,161 reviews 8.5/10 Amenities
  • 990 reviews 9.5/10 Vibe

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