Mövenpick Resort Al Marjan Island 5 stars

Customer review rating (ALL Rating) 4.4/5 3,201 reviews

Mövenpick Resort Al Marjan Island - Image 1
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Description

Hotel extras

  • Mövenpick Resort Al Marjan Island is the premium destination resort in Ras Al Khaimah

  • There is nowhere better for water sports in Ras Al Khaimah - for children or adults

  • Mövenpick Resort Al Marjan Island is the go-to resort for families

  • Chalet-style beachside accommodations offer a perfect romantic retreat on the sun-warmed coast

  • With sofa beds in the majority of the rooms, there's always space for an extra guest to stay.

Our accommodation(s)

Hotel location

Mövenpick Resort Al Marjan Island

Al Marjan Island Boulevard, PO Box 322277
6636 RAS AL KHAIMAH
United Arab Emirates

GPS:25.671776, 55.743363

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  3,201 reviews

Customer review rating 4.5/5

Salim A. Friends - Confirmed reviews ALL

Was great stay really , we had an amazing time

Dear Salim A., Thank you for your kind words regarding our team and facilities. We are delighted to hear that you had an amazing stay with us. Your feedback motivates us to continue providing exceptional experiences to our guests. Sincerely, Evan Harrington General Manager

Customer review rating 2.5/5

Amalsha S. Families - Confirmed reviews ALL

The overall experience was very disappointing, especially for a 5 hotel. The staff were not welcoming or kind, and whenever we requested something for the room, it took a very long time to arrive. One of the main reasons we booked this hotel was to enjoy the pool, but when we arrived around 5 PM, we were informed that the pool closes at 6 PM and we were not allowed. Since we were checking out the next day at 12 PM, we hoped to use the pool in the morning, but it only opens at 8 AM, which again left very little time. Also we emailed the team many times for organizing a birthday party but no response..and called over phone and one of the customer service agent assured to arrange the setup.. Unfortunately when we discussed no one were aware of that..and we had to do at the last minute all by ourselves. The facilities and service did not meet the expectations of a five-star property, and this was one of the worst hotel experiences we have had.

Dear Amalsha S., Thank you for sharing your feedback regarding your recent stay at Mövenpick Resort Al Marjan Island. I sincerely regret to learn that your experience did not meet the high standards we strive to uphold. I apologize for the delays you encountered with service and the unwelcoming attitude of our staff. It is our goal to ensure that each guest feels valued, and I am disappointed that we did not achieve this during your visit. Additionally, I understand your frustration regarding the pool hours and the challenges you faced in organizing a birthday celebration. Our aim is to provide clear communication to our guests, and I regret that we fell short in this instance. Your comments will be shared with the appropriate teams to help us enhance our service and facilities. We appreciate your input, as it is vital for our continuous improvement. Sincerely, Evan Harrington General Manager

Customer review rating 5.0/5

Areen S. Friends - Confirmed reviews ALL

Amazing stay,every thing perfect...especially the team in the market restaurant (INSAF,Saddam,Riris) these 3 members are more than wonderful. It was my best stay in accor hotels.fast response to room service, professional when we got the alret without frighten us.. Thank you movenpick.

Dear Areen s., Thank you for your kind words regarding your recent stay with us. We are thrilled to hear that our staff, particularly those in the market restaurant, contributed to your wonderful experience. Your feedback is greatly appreciated, and we look forward to welcoming you back in the future. Sincerely, Evan Harrington General Manager

Customer review rating 4.5/5

James M. Couples - Confirmed reviews ALL

Only spent one night but both my wife and myself thoroughly enjoyed out time at the resort. My only reservation was that I had explained to the staff during the booking that it was a short stay for our wedding anniversary and asked if something special could be done for my wife and had nothing out of the ordinary. Also, the shisha quality at Ula wasn't the best. Overall however, the room was clean, comfortable and the experience very good otherwise.

Dear James M., Thank you for your kind words regarding your recent stay at Mövenpick Resort Al Marjan Island. I am delighted to hear that you and your wife enjoyed your time with us and found the room comfortable and clean. I apologize for not meeting your expectations regarding the special arrangement for your anniversary. While we strive to provide memorable experiences for our guests, I appreciate your feedback about this matter. Additionally, I will take note of your comments concerning the shisha quality at Ula to ensure continuous improvement. Thank you once again for your feedback, and we hope to welcome you back for another memorable stay. Sincerely, Evan Harrington General Manager

Customer review rating 5.0/5

Mark H. Business - Confirmed reviews ALL

The place was very uncrowded and the view was amazing. The breakfast was full of variety and very well presented.

Dear Mark H., Thank you for sharing your positive experience at Mövenpick Resort Al Marjan Island. We are delighted to hear that you enjoyed the stunning views and the variety of our breakfast offerings. Your feedback is greatly appreciated, and we look forward to welcoming you back in the future. Sincerely, Evan Harrington General Manager

Other web-users rate our hotel

  • 961 reviews 8.5/10 Location
  • 2,181 reviews 8.3/10 Room
  • 5,854 reviews 8.9/10 Service
  • 23 reviews 7.9/10 WiFi
  • 2,240 reviews 7.2/10 Food
  • 1,252 reviews 9.5/10 Beach
  • 1,151 reviews 8.5/10 Amenities
  • 991 reviews 9.5/10 Vibe

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