Mövenpick Resort Al Marjan Island 5 stars

Customer review rating (ALL Rating) 4.5/5 2,930 reviews

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Mövenpick Resort Al Marjan Island - Image 1
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Al Marjan Island Boulevard, PO Box 322277, 6636 RAS AL KHAIMAH, United Arab Emirates

Description

Hotel extras

  • Mövenpick Resort Al Marjan Island is the premium destination resort in Ras Al Khaimah

  • There is nowhere better for water sports in Ras Al Khaimah - for children or adults

  • Mövenpick Resort Al Marjan Island is the go-to resort for families

  • Chalet-style beachside accommodations offer a perfect romantic retreat on the sun-warmed coast

  • With sofa beds in the majority of the rooms, there's always space for an extra guest to stay.

Our accommodation(s)

Hotel location

Mövenpick Resort Al Marjan Island

Al Marjan Island Boulevard, PO Box 322277
6636 RAS AL KHAIMAH
United Arab Emirates

GPS:25.671776, 55.743363

Telephone
Fax +971 7 246 0000

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  2,930 reviews

Customer review rating 2.0/5

Bosch B. E. Families - Confirmed reviews ALL

The hotel and resort are OK, the location is very nice (albeit a lot of construction on-going in the area) and is clean. Rooms are basic but functional. Food from the all-inclusive restaurant is acceptable, but it becomes very repetitive after few days. The major negative point is the practices used against guests, which are not acceptable for a 5* hotel: - all-inclusive is a scam: ice-cream during lunch/dinner is included, but outside of meals is not; no food outside meal hours; alcohol-free beer and many other drinks, not included; very poor quality of drinks included in the bar; minigolf, foam party and other kids activities need additional payment - continuous harassment by employees to provide a good review with their names using QR-codes - external vendors selling their day-trips on the pool - there's too many guests for the space and facilities; it brings a feeling of stress at all moments (finding a table for the meals, finding a lounge on the pool...) ; it seemed a poor sizing design for the expected quality of the hotel and the price paid On a positive side, our kids thoroughly enjoyed the Kid's Club on site.

Dear Mr. Bosch B. E., Thank you for taking the time to share your feedback regarding your recent stay at Mövenpick Resort Al Marjan Island. We appreciate your comments about the pleasant location and the enjoyment your children experienced at the Kid's Club. I am sorry to learn that your experience with our all-inclusive offerings did not meet your expectations. While we strive to provide a variety of dining options, I understand that the repetitiveness of the menu can be disappointing to our guests. Please note that our food and beverage policies are designed to offer value while maintaining quality. Your comments regarding the activities and amenities will be reviewed, as we aim to ensure that our facilities accommodate all guests comfortably. Additionally, I sincerely apologize if our team’s approach to gathering feedback caused discomfort. While we value guest reviews, we will remind our staff to approach this matter with sensitivity. Your insights are invaluable, and we will take them into account as we continue to enhance our services. Thank you once again for your feedback. We hope to have the opportunity to welcome you back in the future. Sincerely, Evan Harrington Cluster General Manager

Customer review rating 2.5/5

Irina M. Families - Confirmed reviews ALL

After reading many positive reviews, I was very disappointed by the actual quality of this hotel. This is definitely not a five-star experience. The room was worn out and clearly past its best days. Luxury is often mentioned, but it is far from reality here. The all-inclusive concept is poorly executed. Drinks are served from large bottles, often flat, and in cardboard cups — something I have never seen in any five-star or all-inclusive resort. The location is with nothing nearby and heavy construction everywhere. Breakfast is decent, but lunch and dinner are below average, with little variety and disappointing flavors. Overall, the all-inclusive package is a waste of money. If a hotel offers this, it should be done properly, not as a downgraded version.

Dear Irina M., Thank you for sharing your feedback regarding your recent stay at Mövenpick Resort Al Marjan Island. I sincerely apologize that your experience did not meet your expectations, particularly concerning the quality of the room and the all-inclusive offerings. We strive to provide a memorable stay for our guests, and it is disheartening to learn that you found the accommodations not reflective of our standards. Please know that we continuously evaluate our facilities to ensure they meet the high expectations associated with our brand. Your comments on the beverage service and dining experiences have been noted, as we seek to enhance the quality and variety of our offerings. Additionally, the surrounding construction is beyond our control, but we appreciate your understanding in this matter. We value your insights as they play a crucial role in our efforts to improve. Thank you once again for your feedback. Sincerely, Evan Harrington Cluster General Manager

Customer review rating 2.0/5

Martin L. Couples - Confirmed reviews ALL

We needed a winter break from the vile UK weather. Having looked at YouTube reviews we decided on the Movenpick Resort on Al Marjan Island near Ras Al Khaimah as the beach looked fabulous. The hotel is very modern and spotlessly clean. It was very busy though as the hotel was at 100% occupation for at least two of the days. We were given a room on the 9th floor overlooking the beach. This is the top floor for standard rooms. The view was incredible and the room was spacious and well equipped. The bed and pillows were very comfortable and the bathroom quite large. The food in the main Market restaurant was disappointing. Fairly limited and quite often only lukewarm. Because the hotel was so full it was very difficult to get a table in the restaurant at breakfast or dinner. It highlighted that the restaurant clearly does not have enough capacity. On some days for breakfast I would go to the Market restaurant, grab some pastries and take them back to the room. Biggest disappointment for us at this hotel is that All Inclusive is not all inclusive. It does not entitle you to free dining at any A La Carte restaurants. You can't get a drink at the beachfront Ula Bar nor at the amazing Neo Sky Bar. We previously stayed at the Rixos Al Mairid in Ras Al Khaimah and there you can dine at all the A La Carte Restaurants. The beach is amazing, although quite congested. We never bothered with the pools as we prefer sand between our toes. The hotel grounds are beautifully kept and lovely to wander around. In summary, the beach was amazing, the room excellent, the weather fab but, as at other UAE hotels we’ve visited, the staff made the holiday special. The staff are incredible. Faultless service. They can’t do enough for you to make your stay amazing. My special thanks go to Arjun and Afaq at The Beach House bar and Laureen and Sayed at the Market Restaurant Thanks for making our stay magical.

Dear Martin L., Thank you for sharing your feedback regarding your recent stay at Mövenpick Resort Al Marjan Island. We are pleased to hear that you enjoyed the fabulous views from your room, along with the comfort it provided. It is gratifying to know that our staff members, including Arjun, Afaq, Laureen, and Sayed, contributed positively to your experience with their exceptional service. However, I regret to learn that your experience with our dining options did not meet your expectations, particularly regarding the All Inclusive package. Our All Inclusive offering is designed to provide a selection of dining options, but it does not extend to our A La Carte restaurants or specific bar locations. We appreciate your comments about the restaurant capacity and the temperature of the food, as these insights will help us assess our operations. We value your feedback and thank you for your kind words about our beach and hotel grounds. We hope to have the opportunity to welcome you back for another stay in the future. Sincerely, Evan Harrington Cluster General Manager

Customer review rating 5.0/5

Gabriel S. Couples - Confirmed reviews ALL

I had the best time.

Dear Gabriel s., Thank you for sharing your positive experience. We are delighted to hear that you had a beautiful stay with us. Your satisfaction is our priority, and we look forward to welcoming you back for another memorable visit in the future. Sincerely, Evan Harrington Cluster General Manager

Customer review rating 5.0/5

Joy S. Friends - Confirmed reviews ALL

Beautiful hotel with great staff and amazing amenities

Dear Joy s., Thank you for your kind words regarding your recent stay at Mövenpick Resort Al Marjan Island. We are delighted to hear that you found our hotel beautiful and enjoyed our amenities and staff. We look forward to welcoming you back in the future. Sincerely, Evan Harrington Cluster General Manager

Other web-users rate our hotel

  • 942 reviews 8.4/10 Location
  • 2,147 reviews 8.5/10 Room
  • 5,870 reviews 9.2/10 Service
  • 25 reviews 7.7/10 WiFi
  • 2,214 reviews 7.5/10 Food
  • 1,273 reviews 9.4/10 Beach
  • 1,134 reviews 8.5/10 Amenities
  • 980 reviews 9.5/10 Vibe

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