Sofitel Al Hamra Beach Resort 5 stars

Customer review rating (ALL Rating) 4.5/5 1,223 reviews

Sofitel Al Hamra Beach Resort - Image 1
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Description

Hotel extras

  • Beachfront Resort with 4 Outdoor Swimming Pools

  • Exceptional Family Destination with Kids & Teens Clubs

  • Sea-view Rooms & Luxury Suites, with Balcony

  • 7 restaurants & bars including a swim-up bar

  • Located in Ras Al Khaimah, next to the Al Hamra Golf Club

Our accommodation(s)

Hotel location

Sofitel Al Hamra Beach Resort

Vienna Street, Al Hamra Village
14560 RAS AL KHAIMAH
United Arab Emirates

GPS:25.68961, 55.77489

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  1,223 reviews

Customer review rating 4.5/5

Anshuman B. Families - Confirmed reviews ALL

The location is great. The entrance to the resort is confusing to Ritz Carlton, as the 'Sofitel' logo is not clearly defined. Please improvise that. One of the best property for a family staycation. The property is huge, but most of the facilities are at one place and thats the positive of it. The staff were friendly. The breakfast buffet and the food was really good. The pools were very well temperature controlled, which is perfect for an evening swim or for kids when the weather is chilled. I loved the stay.

Dear Mr. B., Thank you for taking the time to share your delightful feedback regarding your recent stay at Sofitel Al Hamra Beach Resort. We are thrilled to hear that you found our property to be a wonderful choice for a family staycation and that you appreciated the various amenities we offer. It is gratifying to know that you enjoyed our breakfast buffet and found our food offerings satisfactory. We strive to provide a diverse selection that caters to all tastes. Additionally, we are pleased you found our pools to be well temperature-controlled, ensuring comfort for our guests, especially during cooler evenings. Please accept our sincere apologies for any misunderstanding regarding the preauthorization process at checkout, and for the inconvenience caused by the delayed clarification on the release timeline. Thank you once again for your kind words about our friendly staff and the overall experience you had. We look forward to welcoming you back for another memorable visit. Best regards, Amira Tolba Guest Experience Manager Sofitel Al Hamra Beach Resort

Customer review rating 0.5/5

Dabanlioglu S. Business - Confirmed reviews ALL

please ask your east restorant manager and uneducated staff. I tried to explain my case and unacceptable experience many times when i was there but no one cares

Dear Mr. S., Thank you for taking the time to share your feedback following your recent stay with us. We are truly sorry to learn about your disappointment and that your experience, particularly at our East Restaurant and with our team, did not meet your expectations. Please accept our sincere apologies for the frustration this has caused. We take all guest concerns very seriously, particularly those related to service quality and how issues are handled. To enable us to thoroughly investigate your experience, address it with the relevant teams, and implement meaningful improvements, we kindly ask you to share additional details regarding your concern. Your clarification will help us take the appropriate corrective actions and ensure better experiences going forward. Your feedback is extremely important to us, and your additional clarification will help us take the appropriate corrective actions and provide further training where needed, ensuring such experiences are not repeated. Thank you once again for bringing this to our attention. We genuinely hope to have the opportunity to regain your trust and deliver the level of service you rightfully expect from us. Warm regards, Amira Tolba Guest Experience Manager Sofitel Al Hamra Beach Resort

Customer review rating 4.5/5

Anita W. Couples - Confirmed reviews ALL

Very good location. ALL personnel exceeds in friendliness and in service. The entire grounds are immaculate. Very good infrastructure. Enough lounge chairs on the beach and around the swimming pools. Great, clean swimming pools. Beach is spacious and quiet (if some guests don’t make too much noise)! Room in the villa with seaview was spacious and well equiped. We can recommend the Waka and Réunion restaurants.

Dear Ms. W., Thank you for your delightful feedback regarding your recent stay at Sofitel Al Hamra Beach Resort. We are thrilled to hear that you enjoyed our location and that our team members provided exceptional service throughout your visit. It is also wonderful to know that you appreciated the cleanliness of our grounds and facilities, as well as the tranquility of our beach. Your recommendations for our Waka and Réunion restaurants are greatly appreciated, and we look forward to welcoming you back for another memorable experience. Please also rest assured that your additional comments and constructive suggestions shared below have been carefully noted and will be taken into consideration as part of our ongoing efforts to improve our facilities, services, and overall guest experience. We truly value such detailed feedback, as it helps us continue to enhance the quality and consistency of our offerings. Thank you once again for taking the time to share your thoughts with us. Best regards, Amira Tolba Guest Experience Manager Sofitel Al Hamra Beach Resort

Customer review rating 5.0/5

Azim S. Business - Confirmed reviews ALL

Very pleasant hotel, friendly personnel and good facilities.

Dear Mr. S., Thank you for taking the time to share your positive experience at Sofitel Al Hamra Beach Resort. We are delighted to hear that you found our hotel pleasant, and that our team provided you with friendly service. It is always our goal to ensure that our facilities meet the expectations of our guests. We look forward to welcoming you back for another enjoyable stay in the future. Best regards, Amira Tolba Guest Experience Manager Sofitel Al Hamra Beach Resort

Customer review rating 4.5/5

Julien V. Families - Confirmed reviews ALL

The hotel, the facilities, the location, the rooms… everything was perfect from day 1 to day 5. And of course let’s not forget the extremely careful, professional and nice staff; always around to make our stay even better.

Dear Mr. V., Thank you for taking the time to share your wonderful experience at Sofitel Al Hamra Beach Resort. We are delighted to hear that you enjoyed the beauty of our hotel, its facilities, and the exceptional service provided by our dedicated staff. Your kind words are greatly appreciated and motivate us to continue delivering memorable stays to our guests. Best regards, Amira Tolba Guest Experience Manager Sofitel Al Hamra Beach Resort

Other web-users rate our hotel

  • 334 reviews 8.8/10 Location
  • 1,018 reviews 8.9/10 Room
  • 1,951 reviews 8.9/10 Service
  • 7 reviews 8/10 WiFi
  • 581 reviews 9.7/10 Vibe
  • 579 reviews 8.3/10 Amenities
  • 511 reviews 9.4/10 Pool
  • 499 reviews 8.1/10 Cleanliness

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