Rixos Bab Al Bahr 5 stars

Customer review rating (ALL Rating) 4.3/5 6,806 reviews

Rixos Bab Al Bahr - Image 1
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Rixos Bab Al Bahr - Image 4
Al Marjan Island, Po Box 14744, 14744 RAS AL KHAIMAH, United Arab Emirates

Description

Hotel extras

  • Unlimited Dining

  • Unlimited Entertainment

  • Rixy Kids Club for the Little Guests

  • Beach, Pool & Sun

  • Wellness Retreat

Our accommodation(s)

Hotel location

Rixos Bab Al Bahr

Al Marjan Island, Po Box 14744
14744 RAS AL KHAIMAH
United Arab Emirates

GPS:25.6620317, 55.749605

Telephone
Fax +971 7 244 4411

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  6,806 reviews

Good Stay

Customer review rating 4.0/5

Anoop L. Families - Confirmed reviews ALL

Appreciate efforts of kitchen team at Seven Heights of handling crowd during the national day holidays . Any mess was immediately handled by team and cleared by front end staff. All chefs were attentive at individual stations. Desserts can be improved as we felt the taste improved when there was less crowd. Entertainments were amazing at the Isla Stage . Appreciate qualify efforts of food retained by Burak and his team . Special appreciation to entire team Bab al Bahar team keep up the good work .

Dear Anoop L., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

Okay pleasant stay

Customer review rating 3.0/5

Anonymous Families - Confirmed reviews ALL

Was an okay pleasant stay. Doesn’t come under luxury. Rooms are worn out. My balcony broke twice and needed maintenance attention where they drilled it shut each time so was not able to use without breaking again. Cannot order hot drinks in the main evening bar outside which is strange and have to walk back to the lobby bar every time you want a hot drink this isn’t normal for a holiday that costs over £1700 pp. the cats are starved from water and food which is upsetting and has resulted in my families adopting one of the cats and paying a lot of money to bring her over here as it it heartbreaking to watch them live in such a poor condition. I have discovered the hotel has not continued a contract for the animal welfare centre to care for the animals which is very sad to hear. We travelled over night and arrived at the hotel at 8am with no room till 12 after a 16 hour journey the receptionist told us we are not eligible to have breakfast. It would cost nothing to offer breakfast buffet to guests who are checking in to your hotel, when I stayed at jumeirah beach hotel they insisted we had breakfast as we had been travelling and had a long wait till check in, this further clarifies the hotel is not warm or luxury. I would not visit this hotel again

Dear EMEL O., Thank you for taking the time to tell us about your experience at the Rixos Bab Al Bahr. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Rixos Hotels, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Worst All Inclusive Hotel I've Ever Experienced, Not Hygenic Food & Kids Facilities

Customer review rating 1.5/5

Irem A. Families - Confirmed reviews ALL

Unfortunately, was disappointed a lot by the food, even I got sick first night due to the food that i had during the day at the open buffet. Also there are not much option to eat, salad/cold bar is sooo weak, so the cheese section as well! as also there have been flies every cold cut foods, like cheeses, surimi etc! Ahh looking so disgusting i am sorry :( the reason that we have chosen this hotel was to enjoy the food (as we have a small baby, we wanted flexibility on timing), enjoy the pool- especially for baby to swim and the kids areas. BUT kids pool was also not very clean, and kidsc club was the dirtiest one i have ever seen as well. People was walking in with their shoes to the areas where all little ones were laying down. so as a result, i am so regretful that i paid that amount for nothing.

Dear Irem Limnili A. Yigit A. Alp At, Thank you for taking the time to tell us about your experience at the Rixos Bab Al Bahr. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Rixos Hotels, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Okay

Customer review rating 3.5/5

Busra K. O. Families - Confirmed reviews ALL

Actually it was not like Rixos hotels that I stayed before. The hotel was like some 3 star hotel and it was worth that much money. I expected much more quality but I couldn’t find it overall my stay and I don’t think I will choose this hotel for my next staycation. By the way stuff was very helpful and main restaurant foods were good but again when I compared other Rixos hotels with this one I can say this is not like Rixos.

Dear Busra K. O., Thank you for taking the time to tell us about your experience at the Rixos Bab Al Bahr. At Rixos Hotels, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Nice vibes

Customer review rating 5.0/5

Sherif M. Families - Confirmed reviews ALL

All is perfect

Dear Sherif E., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

Other web-users rate our hotel

  • 1,114 reviews 7.6/10 Location
  • 3,289 reviews 6.4/10 Room
  • 5,627 reviews 8.6/10 Service
  • 97 reviews 5.9/10 WiFi
  • 3,866 reviews 7.9/10 Food
  • 1,574 reviews 6.5/10 Cleanliness
  • 362 reviews 6.9/10 Bar
  • 172 reviews 7.4/10 Breakfast

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.