Rixos Bab Al Bahr 5 stars

Customer review rating (ALL Rating) 4.3/5 6,813 reviews

Rixos Bab Al Bahr - Image 1
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Al Marjan Island, Po Box 14744, 14744 RAS AL KHAIMAH, United Arab Emirates

Description

Hotel extras

  • Unlimited Dining

  • Unlimited Entertainment

  • Rixy Kids Club for the Little Guests

  • Beach, Pool & Sun

  • Wellness Retreat

Our accommodation(s)

Hotel location

Rixos Bab Al Bahr

Al Marjan Island, Po Box 14744
14744 RAS AL KHAIMAH
United Arab Emirates

GPS:25.6620317, 55.749605

Telephone
Fax +971 7 244 4411

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  6,813 reviews

Very good well done!

Customer review rating 4.5/5

Dory E. T. Couples - Confirmed reviews ALL

Excellent

Dear Dory E. T., We very much appreciate your comments regarding your stay at the Rixos Bab Al Bahr. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Too Noisy

Customer review rating 4.0/5

A. C. Couples - Confirmed reviews ALL

Let me start by saying that the hotel was fantastic and the staff wonderful in all areas. We were initially allocated a room at the rear of the hotel having paid for a premium sea/pool view, which disappointed us, but after expressing our concerns re room to reception this was rectified and we were allocated an excellent room with terrace overlooking the pool and sea. Thank-you for that. Everything started very well after the room change but although we were extremely happy with the hotel, food and restaurants all this was spoiled by the constant entertainment that management think holiday makers need. We chose the hotel because it offered entertainment in the evenings. My wife and I enjoy shows after dinner and the dancers and groups on the Show Stage were really good in providing that. The dancers expecially were brilliant. What we did not need was the noisiest disco in the world blaring out, it seemed, almost constantly. The screeching of an electric violin accompanying it to enhance the noise and although I enjoyed their sound, the accordionist and saxophonist playing to backing tracks all through the afternoon and evening. There was no where to have a quiet drink. One evening we moved to the lounge bar to have a quiet talk to a couple we had met there as one of the above were playing on the stage by the Mohito bar. All went well until 10pm when again the violinist and pianist, lovely as they were, started playing. We could not hear our selves talk. I appreciate that Rixos is a family friendly hotel, as I was advised when I spoke to staff regarding the noise levels, but surely it should also cater for the numerous adults and elderly people there without children. By the way the lovely room we were eventually allocated was in a direct line to the Isla stage speakers and we could not even escape the noise in our room with all the patio doors closed. I spoke to numerous members of staff about the noise level of the disco, who agreed it was far too loud, but I was advised that they had previously raised this to no avail. To sum up probably the best room we have ever had on all our travels. Great staff who looked after us extremely well. Good food and restaurants. A great dance squad who entertained us royally, but too much ancillary entertainment especially the boom boom disco. Bring back the lounge bar selling all alcoholic drinks and keep entertaining there with the pianist and violinist until 9 or 10pm but then let's gave some peace and quiet.

Dear C. A., Thank you for taking the time to tell us about your experience at the Rixos Bab Al Bahr. At Rixos Hotels, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Love this hotel!

Customer review rating 5.0/5

Lisa T. Couples - Confirmed reviews ALL

We stayed here in 2018 & found this hotel to be even better the second time around.

Dear LISA T., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

Good stay

Customer review rating 5.0/5

Yash Couples - Confirmed reviews ALL

Everything was perfect. Only thing that i did not feel very overwhelmed on my birthday. The dinner restaurant was good. Other than that I did not feel special on my birthday.

Dear Yashadora Dilrukshi Hewage W., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

Excellent hotel and service

Customer review rating 4.5/5

Jacky P. Business - Confirmed reviews ALL

The stay at the hotel was excellent the package of all inclusive was excellent and the activities never bored us. Like the concept of hotel and services.

Dear Jacky P., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

Other web-users rate our hotel

  • 1,116 reviews 7.6/10 Location
  • 3,299 reviews 6.4/10 Room
  • 5,639 reviews 8.5/10 Service
  • 93 reviews 5.9/10 WiFi
  • 3,882 reviews 7.9/10 Food
  • 1,580 reviews 6.4/10 Cleanliness
  • 363 reviews 6.8/10 Bar
  • 172 reviews 7.3/10 Breakfast

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.