Mercure Hunter Valley Gardens 4.5 stars

Customer review rating (ALL Rating) 4.3/5 2,022 reviews

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Description

Our accommodation(s)

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Room 1

Hotel location

Mercure Hunter Valley Gardens

Cnr Broke and MacDonald Road
2320 POKOLBIN
Australia

GPS:-32.772691, 151.300447

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

ELEMENTS BAR & DINING

The name éléments is derived from the natural elements of fire, water and earth, components that resonate with the Hunter Valley region and are reflected in the entire restaurant experience.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.3/5  2,022 reviews

TripAdvisor Rating  3.9/5  1,261 reviews

Excellent location, close to everything

Customer review rating 5.0/5

Laura M. Couples - Confirmed reviews ALL

We are so excited you enjoyed your stay with us and all of our amenities! I will pass onto Fabian your feedback and I am sure he will be thrilled to. We look forward to seeing you again! Sincerely, Karen OBrien Rooms Division Manager

Incredible kindness of the staff

Customer review rating 4.0/5

Ju Families - Confirmed reviews ALL

Thank you for acknowledging the exceptional service provided by our staff. We pride ourselves on our team\'s dedication to guest satisfaction, and your feedback is a wonderful encouragement. Sincerely, Karen OBrien Rooms Division Manager

Perfect location with a great facility to match.

Customer review rating 4.5/5

Alex Families - Confirmed reviews ALL

Thank you, for your kind words about our Mega Creatures package and we are so happy your family enjoyed your stay! Sincerely, Karen OBrien Rooms Division Manager

Always a winner 🏆

Customer review rating 5.0/5

Evan Couples - Confirmed reviews ALL

Thank you for sharing a review of your recent experience. Our team are committed to providing high-quality customer service, and we are thrilled to hear that we made a good impression on you. We hope you’ll visit us again soon. Sincerely, Karen OBrien Rooms Division Manager

Customer review rating 2.0/5

Anonymous Families - Confirmed reviews ALL

We sincerely apologize for the cleanliness issues you experienced during your stay. We have addressed this with our housekeeping team to ensure it is an isolated incident. Thank you for bringing it to our attention! Sincerely, Karen OBrien Rooms Division Manager

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Other web-users rate our hotel

  • 637 reviews 9.7/10 Location
  • 1,310 reviews 6.6/10 Room
  • 997 reviews 7.8/10 Service
  • 30 reviews 3.4/10 WiFi
  • 529 reviews 4.2/10 Cleanliness
  • 496 reviews 8.2/10 Comfort
  • 278 reviews 8.1/10 Breakfast
  • 60 reviews 8.8/10 Wellness Area

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