Mercure Resort Hunter Valley Gardens 4.5 stars

Customer review rating (ALL Rating) 4.1/5 1,682 reviews

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Description

ALLSAFE approved hotel

Our accommodation(s)

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Hotel location

Mercure Resort Hunter Valley Gardens

Cnr Broke and MacDonald Road
2320 POKOLBIN
Australia

GPS:-32.772691, 151.300447

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

ELEMENTS BAR & DINING

The name éléments is derived from the natural elements of fire, water and earth, components that resonate with the Hunter Valley region and are reflected in the entire restaurant experience.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.1/5  1,682 reviews

TripAdvisor Rating  4.0/5  1,239 reviews

Excellent facility ,clean, well appointed.

Customer review rating 5.0/5

Dr C. C. Friends - Confirmed reviews ALL

Breakfast to die for, well done.

Good location

Customer review rating 4.0/5

Renee Families - Confirmed reviews ALL

A short stay but enjoyable. Waking distance to HVG (very dark walk back of a night), clean room, family room good size. Buffet breakfast lacked options and extremely slow to refill. Only 1 waitstaff who checked her phone regularly. Overall good stay - Breakfast let it down.

Nice stay

Customer review rating 3.5/5

Nat Families - Confirmed reviews ALL

Check in wasn’t so great. Room wasn’t ready. Friends of ours were offered free drinks at the bar when they had to wait for their room, yet we waited over an hour and weren’t offered anything. Room was quite small for 4 (sofa bed took up all the space when pulled out). Clean. Pool was lovely. Good location.

Great Stay

Customer review rating 4.5/5

Sarah Families - Confirmed reviews ALL

Overall a nice experience, Extremely helpful staff. I was travelling solo with my 2 yo. one of the housekeeping staff saw me stuggling with our bags and trying to rangle my child. She kindly offered to help carry my luggage to our room. I was very grateful for the help

Comfortable and Convenient lodgings providing the basics

Customer review rating 3.5/5

Anonymous Business - Confirmed reviews ALL

I would regard the experience as adequate. Felt more like a 'Motel' in regards to service and hospitality. The main lounge area is inviting and subdued providing a welcoming and relaxed environment. I was there for 3 nights and do not expect the barman to be overly welcoming, engaging or hospitable if you get there 4 minutes before closing. He will have closed the POS till system and not serve. This happened 2 nights in a row.

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Other web-users rate our hotel

  • 623 reviews 9.8/10 Location
  • 1,309 reviews 6.1/10 Room
  • 951 reviews 7.3/10 Service
  • 40 reviews 2.4/10 WiFi
  • 544 reviews 4/10 Cleanliness
  • 456 reviews 8.1/10 Comfort
  • 221 reviews 7/10 Breakfast
  • 107 reviews 8.2/10 Pool

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