ibis budget Troyes Est 2 stars

We stayed on a nights stopover both ways to the south of France from SE England. The hotel is very convenient just off the A26 motorway and close to 3 food outlets for evening meals. It is clean and tidy, and fine for an overnight stop - a typical Ibis Hotel that we have come to know well.

It was top, simple and efficient

We have stayed at this hotel before and were very pleased with our stay. This time however we were not. When we booked the hotel we asked for a room around the back of the hotel away from the road as we live in a tiny village in England and are not used to traffic noise. When we arrived the receptionist didn't seem at all interested at all, no smile or welcome. When we checked that we had the room we wanted he said all rooms were quiet but didn't have any empty rooms to offer us. When we entered the room we found he had put us on the ground floor at the front of the hotel right next to a roundabout, when we asked to be moved he wasn't very happy about it but moved us to a disabled room. When we went out to check on the car before we went to bed there were hardly any cars in the carpark and the following morning there were very few people at breakfast. There is no way the hotel was full at all. We feel he just couldn;t be bothered to try and help us, he was just playing on his phone.

This was a two night shopping stay. Have stayed here before and it is very handy for the shopping opportunities in the area. Good service and room as usual with added bonus of discount at Buffalo Grill over the road.

Clean, warm, quiet enough (except for nocturnal activity from neighbouring room), comfy mattress but the pillow was rubbish. Even folding it in half didn’t really do it. If you’re driving a long way then bring your own pillow!

This was easy to book and very good value for money. We needed an overnight stop between the Alps and Calais and the hotel was ideally located and easy to find. The hotel and our room were pleasant and clean. No frills but we didn’t need these for a quick stop, but most importantly the bed was comfortable. Just what we needed.

Stop off on route to skiing. Ideal location

Check in was good, check out was same. Room clean, smart and warm.

Pleasant, efficient, providing just the kind of service we needed: affordable, cleaned and confortable enough rooms to spend a night while on a long car journey.

This new generation Ibis Budget (not a former Etap Hotel) is situated on the outskirts of Troyes. It is close to a village center with all kinds of services and has direct access to the D610, the 'periferique' around Troyes. The A26 motorway to Reims and A5 motorway Paris-Dijon are easily accessed. Staff is very helpful and multilingual. A a new generation Ibis Budget, the rooms in this hotel are equipped with a full bathroom and have very pleasant matresses. Very pleasant stop when travelling.

Easy to find, great location on way to Calais, clean , comfortable! All you need for a quick stop over on the way to euro tunnel! WiFi and English TV could have been promoted better with info in the rooms on how to get, bit of a mission, appart from that a good experience!

Booking process poor: website said €59 with membership. Joined and was shown higher price. Called and quoted €62, paid €65 at the hotel. Confusing and poor service. On arrival: Bunk bed not made. Gurgling water sounds intermittently during the night. Thermostat not adjustable (20º all night despite setting to 17º). Again poor.

Good value, excellent service

OK

Great. Good reception, friendly lady at breakfast