Mercure Troyes Centre Hotel 4 stars

Customer review rating (ALL Rating) 4.8/5 1,708 reviews

Best price
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Mercure Troyes Centre Hotel - Image 1
Mercure Troyes Centre Hotel - Image 2
Mercure Troyes Centre Hotel - Image 3
Mercure Troyes Centre Hotel - Image 4
11 rue des bas Trévois, 10000 TROYES, France

Description

Hotel extras

  • The Cotton bar, our new Champagne bar open 7 days a week

  • In the downtown area 10 minutes from the factory shops

  • Paid covered car park (max. height 1.9 m). Upon reservation with the hotel.

  • Large outdoor terrace

  • A building with personality

Our accommodation(s)

Book this hotel
Room 1
See availabilities

Room

Classic Room with twin beds

Photo out of - Classic Room with twin beds

Spacious and comfortable room (269 sq.ft. minimum): 2 single beds with duvet and mattress topper, flat-screen TV, free WIFI, courtesy tray, bathroom with bathtub or shower and hairdryer.

Max. number of persons
2
Area
From 25 m² / 269 sq ft

Bedding

Extra bed in room for child on request

Baby crib on request

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Hair dryer in bathroom
  • Make-up/magnifying mirror

Media And Technology

Internet Facilities

  • Data port in room
  • High speed internet
  • RJ 45 Outlet

Phone Facilities

  • Voice mail
  • Direct dial telephoneAdditional charge

Tv Facilities

  • Dedicated Sports Channel beIN Sports
  • Satellite TV (Bouquet TV Canal+ and Canalsat)
  • Satellite/cable colour TV
  • TV with on-screen billing info
  • Pay per view channel(s)Additional charge

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Safe deposit box in room

Comfort Features

  • Alarm clock
  • Blackout Facilities
  • Double Glazing
  • Opening windows
  • Shoe polisher
  • Soundproof doors
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Pulse Air

Working Area

  • Business Desk
  • 2 pers. max
  • 25 m² / 269 sq ft
See availabilities

Treat yourself to our ultra-comfy room with exclusive Mercure upscale bedding, Nespresso machine and other touches for the best work and relaxation environment.

Max. number of persons
2
Area
From 25 m² / 269 sq ft

Bedding

Double bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Hair dryer in bathroom
  • Make-up/magnifying mirror

Media And Technology

Internet Facilities

  • Data port in room
  • High speed internet
  • RJ 45 Outlet

Phone Facilities

  • Voice mail
  • Direct dial telephoneAdditional charge

Tv Facilities

  • Dedicated Sports Channel beIN Sports
  • Satellite TV (Bouquet TV Canal+ and Canalsat)
  • Satellite/cable colour TV
  • TV with on-screen billing info
  • Pay per view channel(s)Additional charge

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Safe deposit box in room

Comfort Features

  • Alarm clock
  • Blackout Facilities
  • Double Glazing
  • Opening windows
  • Shoe polisher
  • Soundproof doors
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Pulse Air

Working Area

  • Business Desk
See availabilities

Suite

Duplex Suite with 1 double bed and 1 double sofa bed

Photo out of - Duplex Suite with 1 double bed and 1 double sofa bed

Refurbished duplex suite (646 sq. ft./60 m²). Lounge with sofa upstairs and spacious room with double bed and dressing room downstairs. Nespresso machine, safe, minibar and free WIFI. Bathroom with bathtub and rain shower

Max. number of persons
4
Area
From 60 m² / 645 sq ft

Bedding

Extra bed in room for child on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Hair dryer in bathroom
  • Make-up/magnifying mirror

Media And Technology

Internet Facilities

  • Data port in room
  • High speed internet
  • RJ 45 Outlet

Phone Facilities

  • Voice mail
  • Direct dial telephoneAdditional charge

Tv Facilities

  • Dedicated Sports Channel beIN Sports
  • Satellite TV (Bouquet TV Canal+ and Canalsat)
  • Satellite/cable colour TV
  • TV with on-screen billing info
  • Pay per view channel(s)Additional charge

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Safe deposit box in room

Comfort Features

  • Alarm clock
  • Blackout Facilities
  • Double Glazing
  • Opening windows
  • Shoe polisher
  • Soundproof doors
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Pulse Air

Working Area

  • Business Desk
See availabilities

Suite

Executive suite with 1 king-size bed and 1 double sofa

Photo out of - Executive suite with 1 king-size bed and 1 double sofa

Room with 1 king-size bed and 1 double sofa. Free WIFI, safe, coffee & tea making facilities and bathroom with bath and shower.

Max. number of persons
4
Area
From 55 m² / 592 sq ft

Bedding

King size bed(s) x1

Double sofa bed(s) x1

Bathroom

Bathroom Facilities

  • Hair dryer in bathroom
  • Make-up/magnifying mirror

Media And Technology

Internet Facilities

  • Data port in room
  • High speed internet
  • RJ 45 Outlet

Phone Facilities

  • Voice mail
  • Direct dial telephoneAdditional charge

Tv Facilities

  • Dedicated Sports Channel beIN Sports
  • Satellite TV (Bouquet TV Canal+ and Canalsat)
  • Satellite/cable colour TV
  • TV with on-screen billing info
  • Pay per view channel(s)Additional charge

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Safe deposit box in room

Comfort Features

  • Alarm clock
  • Blackout Facilities
  • Double Glazing
  • Opening windows
  • Shoe polisher
  • Soundproof doors
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Pulse Air

Working Area

  • Business Desk
See availabilities

Hotel location

Mercure Troyes Centre Hotel

11 rue des bas Trévois
10000 TROYES
France

GPS:48.292657, 4.079443

Telephone
Fax +33 3 25 46 28 27

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
  • 73 rooms
  • 3 rooms for people with reduced mobility
  • 3 family rooms
  • 8 connecting rooms
  • 73 non-smoking rooms
  • 4 floors

Languages spoken at the hotel

  • German
  • English
  • Spanish
  • Italian

Reduced mobility Facilities

100% Non Smoking Property

Wi-Fi

  • High Speed WiFi
  • WiFi at the hotel
  • WiFi in the communal areas
  • High speed transmission line

Air conditioning

Desk equipment available

  • Shoe shine machine

Safe deposit box at reception

  • Safe deposit box at reception

Pets

Pets allowed Additional charge

Catering

One Restaurant

One Bar

Room service

  • Hot meals

Breakfast

  • Room service Additional charge
  • Buffet Additional charge

Business

3 Meeting rooms

Business Center

  • Self service business center
  • On site
  • Indoor parking
  • Private
  • 20 parking spaces
  • Max Limited Height: 1.9 m / 6.234 ft

  • Parking pricing: 12.00 € 12 EUR Per day

COTTON BAR

Photo out of - COTTON BAR

The COTTON BAR, our brand new champagne bar, welcomes you from 11am to midnight every day of the week. Every Sunday between 11:30am and 2pm, discover our BRUNCH EUR 29 PER person upon reservation.

Cooking style
French
Capacity
100
Accessibility
Accessible service
11 rue des bas Trévois, 10000 Troyes, France
Telephone +33 3 25 46 28 28
Find out more and book
Opening hours
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday
  • -
Subsequent opening hours

Menu average price: 32.00 € 32 EUR

Brunch Details

  • brunch buffet
  • reservation recommended

Other informations

Services

  • Air conditioning
  • Wheelchair access
  • Free Wireless internet (WiFi)
  • Pet allowed
  • Booster Seats available (for Baby)
  • Non Smoking Area
  • Terrace

Payment

  • Cash
  • Credit card
  • Apple Pay
  • Contactless

Credit cards

  • American Express
  • Mastercard
  • Visa

The COTTON BAR, our brand new champagne bar, welcomes you from 11am to midnight every day of the week. Every Sunday between 11:30am and 2pm, discover our BRUNCH EUR 29 PER person upon reservation.

Book

The COTTON BAR, our brand new champagne bar, welcomes you from 11am to midnight every day of the week. Every Sunday between 11:30am and 2pm, discover our brunch (EUR 32/person). Book online.

Ask about our three balanced packages. Starting at 6.30 AM, begin the day with a delicious buffet breakfast. Or, if you prefer, order a continental breakfast in your room. If you're short of time, take advantage of our Express set menu served at the bar.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.8/5  1,708 reviews

Customer review rating 4.5/5

Marc C. Couples - Confirmed reviews ALL

Customer review rating 4.5/5

Heather H. Couples - Confirmed reviews ALL

Customer review rating 5.0/5

Michel F. Couples - Confirmed reviews ALL

Customer review rating 5.0/5

Thomas S. Families - Confirmed reviews ALL

Customer review rating 2.0/5

Christian C. Couples - Confirmed reviews ALL

Customer review rating 4.5/5

Heather H. Couples - Confirmed reviews ALL

Check in was easy and efficient. Our room was clean, a good size and the bed was so comfortable.

Customer review rating 5.0/5

Michel F. Couples - Confirmed reviews ALL

An over night on the way South. Eccellemt.

Customer review rating 5.0/5

Thomas S. Families - Confirmed reviews ALL

Very helpful Reception, spacious, pleasant room, very good breakfast.

Customer review rating 2.0/5

Christian C. Couples - Confirmed reviews ALL

Comfortable room. However, parking was chaotic. There was no option to reserve parking when booking. I parked in the underground car park on arrival, then was told to leave as they were reserved. Told to park anywhere on the street. Check in was chaotic too. There is no proper check-in desk. I had to check in at the bar. Comfort tray in room. Two green tea bags. One sachet of decaffeinated coffee, one sachet of regular coffee. No milk. Tiny jug to collect water from corridor. And that’s it for two guests. Close to city centre. Rough neighbourhood.

Customer review rating 5.0/5

Lesley B. Couples - Confirmed reviews ALL

Stopover on way to South of France. Easy check in and parking was made simple.

Customer review rating 5.0/5

Markus K. Couples - Confirmed reviews ALL

Everything looks brand new. Rooms are quiet and spacious. Few minutes walking distance to the center of the city.

Sehr geehrter Herr K., Vielen Dank für Ihre positive Rückmeldung. Es freut uns sehr, dass Ihnen die moderne Ausstattung und die ruhigen, geräumigen Zimmer gefallen haben. Wir schätzen Ihre Anerkennung und hoffen, Sie bald wieder bei uns im Hôtel Mercure Troyes Centre willkommen zu heißen. Mit freundlichen Grüßen, Pierre-Louis Direktor des Hotels

Customer review rating 5.0/5

Nick C. Families - Confirmed reviews ALL

We spent 3 nights at the Mercure. Wonderful ambience, very helpful and friendly staff, and quality breakfasts

Dear Nick C., Thank you for your kind words regarding your recent stay at Hôtel Mercure Troyes Centre. We are delighted to hear that you enjoyed the ambience, found our staff helpful, and appreciated the quality of our breakfasts. Your feedback is greatly valued. Best regards, Pierre-Louis Directeur de l'hôtel

Customer review rating 5.0/5

Silvia F. Families - Confirmed reviews ALL

Well located, nice interior, parking available, nice and welcoming staff.

Dear Silvia F., Thank you for your kind words regarding your recent stay at Hôtel Mercure Troyes Centre. We are pleased to hear that you appreciated our location, interior, available parking, and the welcoming nature of our staff. Your feedback is invaluable to us. Best regards, Pierre-Louis Hotel Manager

Customer review rating 5.0/5

Maurice E. Families - Confirmed reviews ALL

Excellent rooms and breakfast. Staff terrific

Dear Maurice E., Thank you for your kind words regarding your stay at Hôtel Mercure Troyes Centre. We are delighted to hear that you enjoyed our rooms, breakfast, and the service provided by our staff. Your feedback is greatly appreciated, and we look forward to welcoming you back in the future. Pierre-Louis Hotel Manager

Customer review rating 5.0/5

Joanne B. Families - Confirmed reviews ALL

Great overnight stop in Troyes enroute to our holiday location. Hotel exceeded our expectations and we enjoyed a very comfortable stay.

Customer review rating 5.0/5

Janet S. Couples - Confirmed reviews ALL

A very comfortable hotel in a really great location. Easy to travel to by car with inside parking available. Very pleasant and helpful staff. Large and comfortable room.

Customer review rating 5.0/5

Catherine S. Couples - Confirmed reviews ALL

We had a very nice one night stay at the hotel. It was easy to find and we used the underground parking which is just behind. We found the hotel very peaceful and had a restful night. Lovely breakfast in the morning - would recommend.

Customer review rating 4.5/5

Didier B. Families - Confirmed reviews ALL

Only pain point : the absence of a fridge in the room

Customer review rating 4.5/5

Nicolas M. Couples - Confirmed reviews ALL

Great from checking in to check out. There is a secure garage if you travel by car. The hotel is ideally located in the city ( 10 min walk to the heart of town) The staff is incredibly helpful. The breakfast is plentiful with lots of choice.

Customer review rating 5.0/5

Helen H. Families - Confirmed reviews ALL

We have stayed here for the past 8 years en route to the south of France and it remains one of our favourite hotels. Fabulous service, beautifully clean and well positioned with comfortable beds in perfectly air conditioned rooms. We always sleep so well.

Customer review rating 5.0/5

P I. Couples - Confirmed reviews ALL

We stay here one night when travelling to the south. It is a nice hotel. Walking distance to city center with a lot of nice restaurants.

Customer review rating 4.5/5

Alex B. Families - Confirmed reviews ALL

Good location, easy to park and check in, excellent rooms and great breakfast

Customer review rating 4.5/5

Kevin C. Families - Confirmed reviews ALL

Very pleasant hotel, only thing I missed was an iron in the room.

Customer review rating 5.0/5

G. G. Couples - Confirmed reviews ALL

We had a super experience, lovely room, great breakfast, parking near hotel was super, very friendly staff who where super helpful and kind.

Other web-users rate our hotel

  • 683 reviews 9.4/10 Location
  • 998 reviews 8.9/10 Room
  • 1,083 reviews 9.6/10 Service
  • 575 reviews 9.4/10 Breakfast
  • 565 reviews 8.9/10 Comfort
  • 344 reviews 9.7/10 Vibe
  • 273 reviews 9.3/10 Cleanliness
  • 236 reviews 9.2/10 Amenities

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