Mercure Troyes Centre Hotel 4 stars

Customer review rating (ALL Rating) 4.8/5 1,784 reviews

Best price
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Mercure Troyes Centre Hotel - Image 1
Mercure Troyes Centre Hotel - Image 2
Mercure Troyes Centre Hotel - Image 3
Mercure Troyes Centre Hotel - Image 4
11 rue des bas Trévois, 10000 TROYES, France

Description

Hotel extras

  • The Cotton bar, our new Champagne bar open 7 days a week

  • In the downtown area 10 minutes from the factory shops

  • Paid covered car park (max. height 1.9 m). Upon reservation with the hotel.

  • Large outdoor terrace

  • A building with personality

Our accommodation(s)

Book this hotel
Room 1
See availabilities

Room

Classic Room with twin beds

Photo out of - Classic Room with twin beds

Spacious and comfortable room (269 sq.ft. minimum): 2 single beds with duvet and mattress topper, flat-screen TV, free WIFI, courtesy tray, bathroom with bathtub or shower and hairdryer.

Max. number of persons
2
Area
From 25 m² / 269 sq ft

Bedding

Extra bed in room for child on request

Baby crib on request

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Hair dryer in bathroom
  • Make-up/magnifying mirror

Media And Technology

Internet Facilities

  • Data port in room
  • High speed internet
  • RJ 45 Outlet

Phone Facilities

  • Voice mail
  • Direct dial telephoneAdditional charge

Tv Facilities

  • Dedicated Sports Channel beIN Sports
  • Satellite TV (Bouquet TV Canal+ and Canalsat)
  • Satellite/cable colour TV
  • TV with on-screen billing info
  • Pay per view channel(s)Additional charge

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Safe deposit box in room

Comfort Features

  • Alarm clock
  • Blackout Facilities
  • Double Glazing
  • Opening windows
  • Shoe polisher
  • Soundproof doors
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Pulse Air

Working Area

  • Business Desk
  • 2 pers. max
  • 25 m² / 269 sq ft
See availabilities

Treat yourself to our ultra-comfy room with exclusive Mercure upscale bedding, Nespresso machine and other touches for the best work and relaxation environment.

Max. number of persons
2
Area
From 25 m² / 269 sq ft

Bedding

Double bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Hair dryer in bathroom
  • Make-up/magnifying mirror

Media And Technology

Internet Facilities

  • Data port in room
  • High speed internet
  • RJ 45 Outlet

Phone Facilities

  • Voice mail
  • Direct dial telephoneAdditional charge

Tv Facilities

  • Dedicated Sports Channel beIN Sports
  • Satellite TV (Bouquet TV Canal+ and Canalsat)
  • Satellite/cable colour TV
  • TV with on-screen billing info
  • Pay per view channel(s)Additional charge

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Safe deposit box in room

Comfort Features

  • Alarm clock
  • Blackout Facilities
  • Double Glazing
  • Opening windows
  • Shoe polisher
  • Soundproof doors
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Pulse Air

Working Area

  • Business Desk
See availabilities

Suite

Duplex Suite with 1 double bed and 1 double sofa bed

Photo out of - Duplex Suite with 1 double bed and 1 double sofa bed

Refurbished duplex suite (646 sq. ft./60 m²). Lounge with sofa upstairs and spacious room with double bed and dressing room downstairs. Nespresso machine, safe, minibar and free WIFI. Bathroom with bathtub and rain shower

Max. number of persons
4
Area
From 60 m² / 645 sq ft

Bedding

Extra bed in room for child on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Hair dryer in bathroom
  • Make-up/magnifying mirror

Media And Technology

Internet Facilities

  • Data port in room
  • High speed internet
  • RJ 45 Outlet

Phone Facilities

  • Voice mail
  • Direct dial telephoneAdditional charge

Tv Facilities

  • Dedicated Sports Channel beIN Sports
  • Satellite TV (Bouquet TV Canal+ and Canalsat)
  • Satellite/cable colour TV
  • TV with on-screen billing info
  • Pay per view channel(s)Additional charge

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Safe deposit box in room

Comfort Features

  • Alarm clock
  • Blackout Facilities
  • Double Glazing
  • Opening windows
  • Shoe polisher
  • Soundproof doors
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Pulse Air

Working Area

  • Business Desk
See availabilities

Suite

Executive suite with 1 king-size bed and 1 double sofa

Photo out of - Executive suite with 1 king-size bed and 1 double sofa

Room with 1 king-size bed and 1 double sofa. Free WIFI, safe, coffee & tea making facilities and bathroom with bath and shower.

Max. number of persons
4
Area
From 55 m² / 592 sq ft

Bedding

King size bed(s) x1

Double sofa bed(s) x1

Bathroom

Bathroom Facilities

  • Hair dryer in bathroom
  • Make-up/magnifying mirror

Media And Technology

Internet Facilities

  • Data port in room
  • High speed internet
  • RJ 45 Outlet

Phone Facilities

  • Voice mail
  • Direct dial telephoneAdditional charge

Tv Facilities

  • Dedicated Sports Channel beIN Sports
  • Satellite TV (Bouquet TV Canal+ and Canalsat)
  • Satellite/cable colour TV
  • TV with on-screen billing info
  • Pay per view channel(s)Additional charge

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Safe deposit box in room

Comfort Features

  • Alarm clock
  • Blackout Facilities
  • Double Glazing
  • Opening windows
  • Shoe polisher
  • Soundproof doors
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Pulse Air

Working Area

  • Business Desk
See availabilities

Hotel location

Mercure Troyes Centre Hotel

11 rue des bas Trévois
10000 TROYES
France

GPS:48.292657, 4.079443

Telephone
Fax +33 3 25 46 28 27
Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
  • 73 rooms
  • 3 rooms for people with reduced mobility
  • 3 family rooms
  • 8 connecting rooms
  • 73 non-smoking rooms
  • 4 floors

Languages spoken at the hotel

  • German
  • English
  • Spanish
  • Italian

Reduced mobility Facilities

100% Non Smoking Property

Wi-Fi

  • High Speed WiFi
  • WiFi at the hotel
  • WiFi in the communal areas
  • High speed transmission line

Air conditioning

Desk equipment available

  • Shoe shine machine

Safe deposit box at reception

  • Safe deposit box at reception

Pets

Pets allowed Additional charge

Catering

One Restaurant

One Bar

Room service

  • Hot meals

Breakfast

  • Room service Additional charge
  • Buffet Additional charge

Business

3 Meeting rooms

Business Center

  • Self service business center
  • On site
  • Indoor parking
  • Private
  • 20 parking spaces
  • Max Limited Height: 1.9 m / 6.234 ft

  • Parking pricing: 12 EUR 12 EUR Per day

COTTON BAR

Photo out of - COTTON BAR

The COTTON BAR, our brand new champagne bar, welcomes you from 11am to midnight every day of the week. Every Sunday between 11:30am and 2pm, discover our BRUNCH EUR 29 PER person upon reservation.

Cooking style
French
Capacity
100
Accessibility
Accessible service
11 rue des bas Trévois, 10000 Troyes, France
Telephone +33 3 25 46 28 28
Find out more and book
Opening hours
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday
  • -
Subsequent opening hours

Menu average price: 32 EUR 32 EUR

Brunch Details

  • brunch buffet
  • reservation recommended

Other informations

Services

  • Air conditioning
  • Wheelchair access
  • Free Wireless internet (WiFi)
  • Pet allowed
  • Booster Seats available (for Baby)
  • Non Smoking Area
  • Terrace

Payment

  • Cash
  • Credit card
  • Apple Pay
  • Contactless

Credit cards

  • American Express
  • Mastercard
  • Visa

The COTTON BAR, our brand new champagne bar, welcomes you from 11am to midnight every day of the week. Every Sunday between 11:30am and 2pm, discover our BRUNCH EUR 29 PER person upon reservation.

Book

The COTTON BAR, our brand new champagne bar, welcomes you from 11am to midnight every day of the week. Every Sunday between 11:30am and 2pm, discover our brunch (EUR 32/person). Book online.

Ask about our three balanced packages. Starting at 6.30 AM, begin the day with a delicious buffet breakfast. Or, if you prefer, order a continental breakfast in your room. If you're short of time, take advantage of our Express set menu served at the bar.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.8/5  1,784 reviews

Customer review rating 4.0/5

Dominique R. Friends - Confirmed reviews ALL

Customer review rating 4.0/5

Simon S. Couples - Confirmed reviews ALL

Customer review rating 5.0/5

Gavin C. Couples - Confirmed reviews ALL

Dear Gavin C, Thank you for your positive feedback. We are delighted to hear that you appreciated our easy access, secure parking, and spacious rooms. It is wonderful to know that our team's communication and the extensive breakfast buffet contributed to your pleasant experience. We hope to welcome you back soon. Pierre-Louis Hotel Manager

Customer review rating 4.5/5

William E. Solo - Confirmed reviews ALL

Customer review rating 3.5/5

Lawrence B. Couples - Confirmed reviews ALL

Customer review rating 4.0/5

Simon S. Couples - Confirmed reviews ALL

Lovely staff on reception, rooms great. However, I was fed up again, not the first time at a French Mercure, that the loyalty drinks on arrival for Accor Members was not extended to the second person in the room. The policy clearly states this should be the case, however bar staff refused, and stated that they had been told this by senior management. It feels cheap and shoddy during what should be a positive experience

Customer review rating 5.0/5

Gavin C. Couples - Confirmed reviews ALL

Very attentive and helpful communication before and after arrival. Easy access with great secure parking beside hotel. Lovely spacious rooms which were well appointed. Very comfortable bed and an extensive breakfast buffet. Easy walk into town center.

Dear Gavin C, Thank you for your positive feedback. We are delighted to hear that you appreciated our easy access, secure parking, and spacious rooms. It is wonderful to know that our team's communication and the extensive breakfast buffet contributed to your pleasant experience. We hope to welcome you back soon. Pierre-Louis Hotel Manager

Customer review rating 4.5/5

William E. Solo - Confirmed reviews ALL

Early arrival and early morning departure desk very helpful

Customer review rating 3.5/5

Lawrence B. Couples - Confirmed reviews ALL

Disappointed as on Sunday we were charged twice for our stay . When contacted the hotel on the Sunday was told We had to prove it by sending a copy of our bank statement . Sent these and did not receive any response that we asked for . Phoned again Monday and hotel accounts agreed that we were charged twice . They checked they had our card details and they would reimburse the over payment . It’s now Wednesday and the money has not gone into our account. Still waiting

Customer review rating 5.0/5

Diana R. Couples - Confirmed reviews ALL

The room was claen. Staff were friendly and the outdoor seating area was very comfortable. I thought the breakfast was a little over priced if one just wanted continental breakfast

Customer review rating 5.0/5

Claire A. Families - Confirmed reviews ALL

We had another fabulous stay at the Mercure. Fantastic location, amazing friendly staff and absolutely spotless. Our favourite hotel ever. We will be back next year.

Customer review rating 5.0/5

Susan T. Couples - Confirmed reviews ALL

As usual, very friendly staff who make us feel welcome. Well managed and very efficiently run hotel. Attractively furnished and clean.

Customer review rating 5.0/5

Alison A. Couples - Confirmed reviews ALL

We really enjoyed our stay. We chose the junior suite to have extra room and it was worth it. Very stylish, lots of space and great parking - make sure you email the hotel to book parking in advance as it gets busy.

Customer review rating 4.5/5

Mustafa K. Couples - Confirmed reviews ALL

Centrally located yet easy to access. A great place for a break from a long drive.

Customer review rating 5.0/5

Heinz P. P. Couples - Confirmed reviews ALL

Wonderful stay, from the efficient check-in via the busy but friendly bar, the superb breakfast and, of course, the clean and comfortable room. The car park does not have a lift and is underground, but in a separate building.

Customer review rating 4.5/5

Annette G. Couples - Confirmed reviews ALL

We just had one night at this hotel, but look forward to coming back. Location is ideal, room/bed very comfortable, and reception staff are very welcoming!

Dear Annette G., Thank you for your kind words regarding your recent stay. We are pleased to hear that you enjoyed our central location, comfortable accommodations, and the welcoming demeanor of our reception staff. We look forward to welcoming you back in the future. Pierre-Louis Directeur de l'hôtel

Customer review rating 5.0/5

Melanie S. Couples - Confirmed reviews ALL

A lovely hotel in a great location, very central. The staff are very friendly, helpful and efficient. The room was extremely comfortable & very modern with a good bathroom.

Dear Melanie S., Thank you for your kind words regarding our central location and the comfort of your room. We are delighted to hear that our staff made a positive impression on your stay. Your feedback is greatly appreciated. Best regards, Pierre-Louis Hotel Manager

Customer review rating 5.0/5

Chris P. Couples - Confirmed reviews ALL

Warmly welcomed into a calm uncluttered environment - spacious clean hotel lobby and excellent reception

Customer review rating 4.5/5

Linda H. Friends - Confirmed reviews ALL

We enjoyed our stay. The room was as described, well appointed and clean.

Customer review rating 4.5/5

Jacqui S. Couples - Confirmed reviews ALL

Very clean spacious bedroom. Bathroom was also very clean and large, good to have a separate toilet. Having the underground secure car park available was also a bonus

Customer review rating 5.0/5

T T. Couples - Confirmed reviews ALL

Excellent hotel. Very friendly helpful staff. lovely breakfast.

Customer review rating 4.5/5

Michael L. Couples - Confirmed reviews ALL

We stay on our way to the south of France. We like the location and the breakfast is good. Underground parking is secure. Steak restaurant linked to the hotel is convenient almost next door.

Customer review rating 4.5/5

Marc C. Couples - Confirmed reviews ALL

Personnel adorable !

Customer review rating 4.5/5

Heather H. Couples - Confirmed reviews ALL

Check in was easy and efficient. Our room was clean, a good size and the bed was so comfortable.

Other web-users rate our hotel

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