Mercure Troyes Centre Hotel 4 stars

Customer review rating (ALL Rating) 4.6/5 1,584 reviews

11 rue des bas Trévois, 10000 TROYES, France

Hotel extras

  • Hotel fully renovated in March 2023

  • In the downtown area 10 minutes from the factory shops

  • Paid covered car park (max. height 1.9 m). Upon reservation with the hotel.

  • Large outdoor terrace

  • A building with personality

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Our accommodation(s)

The Mercure Troyes Centre has a range of rooms combining elegance with modern comfort. If you need more space, we also have suites.

Hotel location

Mercure Troyes Centre Hotel

11 rue des bas Trévois
10000 TROYES
France

GPS:48.292657, 4.079443

Telephone +33 3 25 46 28 28

Fax +33 3 25 46 28 27

Access and transport

Hotel services

Check-in from - Check out up to

In summary
On site
  • Car park
  • Wheelchair accessible hotel
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

COTTON BAR

Non contractual photo

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  1,584 reviews

TripAdvisor Rating  4.5/5  985 reviews

Certificate of excellence 2022

Good location and very clean and as expected

Customer review rating 5.0/5

Anonymous Couples - Confirmed reviews ALL

It was a break in a journey to the Alps and was very comfortable in a great location so just what we needed.

Well located. Wry amenable staff.

Customer review rating 4.0/5

Anonymous Couples - Confirmed reviews ALL

A regular stay when driving to the Alps. Currently going through major refurbishment but this did not affect us too much.

Dear MARK B., We very much appreciate your comments regarding your stay at the Hôtel Mercure Troyes Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Yann DAVID Manager

Nice updated room etc

Customer review rating 5.0/5

Francis M. Couples - Confirmed reviews ALL

Safe parking nice renovated room friendly staff

Great location & modern rooms

Customer review rating 4.5/5

Anonymous Families - Confirmed reviews ALL

Friendly staff and big, modern (recent decorated) bright and airy bedrooms. Nothing like some of the dark Mercure coloured hotels! A short walk to the historical centre/town hall. Good parking too.

Easy access, very efficient and convenient for us

Customer review rating 4.5/5

Richard F. Couples - Confirmed reviews ALL

We quite often stay and it is always a simple efficient process. Nice bar, and nice people. A good stopover and next to a good straightforward restaurant. Parking is easy. Currently some building works which we didn't really notice.

Dear RICHARD F., We very much appreciate your comments regarding your stay at the Hôtel Mercure Troyes Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Yann DAVID Directeur

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Other web-users rate our hotel

  • 568 reviews 8.7/10 Location
  • 822 reviews 8.1/10 Room
  • 659 reviews 8.8/10 Service
  • 18 reviews 7.1/10 WiFi
  • 518 reviews 7.9/10 Comfort
  • 385 reviews 8.4/10 Breakfast
  • 190 reviews 8/10 Cleanliness
  • 28 reviews 8.8/10 Bar

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