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Mercure Troyes Centre Hotel 4 stars

Customer review rating 4.5/5 4,017 reviews

ALLSAFE approved hotel

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Mercure Troyes Centre Hotel
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+ 16 Services

Hotel extras

  • Certified ALLSAFE by Bureau Veritas

  • In the downtown area 10 minutes from the factory shops

  • Paying private garage

  • 3014 sq. ft. (280 m²) of meeting space

  • A building with personality

Hotel location

Mercure Troyes Centre Hotel

11 rue des bas Trévois
10000 troyes

Tel: +33325462828

Fax: (+33)3/25462827

Check-in from 15h00

Check out up to 12h00

  • By plane

    PARIS ORLY At 160.02km / 99.43 miles

  • By plane

    PARIS ROISSY CDG At 180km / 111.86 miles

  • By helicopter

    BARBEREY At 5km / 3.11 miles

  • By car

    DIJON A26 EXIT 33 At 12km / 7.46 miles

  • By car

    PARIS A5 EXIT 20 At 12km / 7.46 miles

  • By car

    REIMS A5 EXIT 20 At 12km / 7.46 miles

  • By train

    TROYES At 1.5km / 0.93 miles

GPS :48.292657, 4.079443

Hotel services

COTTON BAR Non contractual photo

Services in the hotel and nearby

Check-in from - Check out up to

In summary

  • Car park
  • Wheelchair accessible hotel
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
Catering services
  • No Restaurant
  • One Bar
  • Breakfast
    • Buffet Additional charge
    • Room service Additional charge
  • Room service
    • Hot meals
  • 3 Meeting rooms
  • Business Center
    • Self service business center
  • Wheelchair accessible hotel
Hotel Services And Equipments
  • Hotel informations
    • 71 rooms
    • 3 rooms for people with reduced mobility
    • 3 family rooms
    • 8 connecting rooms
    • 70 non-smoking rooms
    • 4 floors
  • Languages spoken at the hotel
    • German
    • English
    • Spanish
    • Italian
  • Laundry / Valet Services
    • Dry cleaning / Ironing
  • Wi-Fi
    • High Speed WiFi
    • High speed transmission line
    • WiFi in the communal areas
    • WiFi at the hotel
  • Air conditioning
    • Air Conditioning
  • Reduced mobility Facilities
  • Desk equipment available
    • Shoe shine machine
  • Safe deposit box at reception
    • Safe deposit box at reception
Access to property
  • Car park Additional charge
    • On site
    • 20 parking spaces
    • Private

Our accommodation(s)

The Mercure Troyes Centre has a range of rooms combining elegance with modern comfort. If you need more space, we also have suites.

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 3

  • Maximum size: 137

  • Maximum capacity: 140 people

Find out more

Our guest reviews for
Mercure Troyes Centre Hotel

100% genuine reviews from our guests

Find out more

ALL Rating 4.5/5

4,017 reviews

TripAdvisor Rating 4.5/5

908 reviews

2021 TripAdvisor Certificate of Excellence
Certificate of excellence 2021

Another enjoyable stay

Customer review rating 4.5/5

Westie A. B. 2. Couples - 09/10/2021 Confirmed reviews ALL

We've stayed at this hotel previously and again it did not disappoint. Staff courteous and helpful plus room was excellent. Needed to resolve submission of form requiring attachments which the member of staff on Reception was happy to assist. Breakfast selection extensive and atmosphere relaxed.

Relaxing stopover

TripAdvisor rating 4.0/5

Westiesrule2021 07/10/2021 TripAdvisor review

The room was excellent and staff very attentive. Breakfast offered an extensive selection, the freshly squeezed orange juice especially tasty, able to relax and enjoy. Only draw back was that hotel car park was full so had to use public one across the road from hotel and finding a space was difficult.

best place to stay in Troyes

Customer review rating 5.0/5

Tony S. Couples - 27/09/2021 Confirmed reviews ALL

As usual, we stayed here on our way back to England. Nice staff, clean room, good breakfast and a short walk into the old town for dinner. What more can you ask for?

Best stop over for travelling south , easy access , safe parking , great breakfast

Customer review rating 4.5/5

Ian S. Couples - 25/09/2021 Confirmed reviews ALL

Excellent all round , best stopover for travelling south

Nice hotel

Customer review rating 4.5/5

Martin Couples - 14/09/2021 Confirmed reviews ALL

The lady on reception was kind and helpful, and the room was beautiful and spacious!

Always a good stay, with minor glitches

TripAdvisor rating 4.0/5

BRUCE U 14/09/2021 TripAdvisor review

Well located on the edge of central Troyes. Our room was very good, a comfortable bed, tv with uk language channels, booked a privilege room tea and coffee maker but only 2 capsules, one decaf and a minute milk hardly enough for one, only ONE towel in bathroom and no products as normally offered by Mercure only one soap in shower supposed to lido all”, very good aircon keeping room cool altogether a good night. Breakfast was very good with Nespresso machine and an automatic coffee machine, hot food, fruit cereals, fresh orange juice etc. All staff were friendly and very helpful. Secure underground parking @ eu10. We normally stay here about 3 times a year (before Covid) this year twice so far and it is always consistent.

Not easy to get to on first visit.

Customer review rating 3.5/5

David C. Couples - 13/09/2021 Confirmed reviews ALL

My fault did not fully realise about car park finished up in Ibis parking I did know there was a charge not aproblem but did know it was limited, Bedroom door did not lock went out with checking as doors normally on return door open. Air conditioning very noise sound like filters had not been cleaned. Did not report till am only stayed one night

A very good stay

Customer review rating 4.5/5

Bruce U. Couples - 12/09/2021 Confirmed reviews ALL

A very comfortable stay, room was excellent but only one ‘bath’ towel for 2 people, no usual bathroom products, only a plastic bottle which allegedly does everything (??) would not trust it so bring your own shampoo to this hotel (other Mercure supply a range). A very comfortable bed, plenty of channels on tv and good Wi-fi, only 2 coffee pods, one decaf. Breakfast was very good, Nespresso coffee machine, plenty of choice. Very secure parking (extra charge) and a short walk into the old town with plenty of restaurant choices. Lastly, a general Mercure criticism, they offer ONE complimentary drink, even though you pay extra for 2 people staying. Don’t understand the motive, if both people were offered a complimentary drink they would more than likely settle down and have more (paid for)!! Pre covid we stay here about 3 times a year, this year twice so we must like it!

Great service

TripAdvisor rating 4.0/5

jonathanvwhite Business - 08/09/2021 TripAdvisor review

First time at this Mercure, initial concerns regarding location were more than compensated for by the great service provided by Holly. Large secure car park under the hotel was ideal and the room was great.

Safe stay

Customer review rating 5.0/5

Helen G. Couples - 04/09/2021 Confirmed reviews ALL

Excellent stay with very friendly, efficient staff, who made sure we felt safe

Very clean well located

Customer review rating 5.0/5

Elias E. Families - 31/08/2021 Confirmed reviews ALL

You feel at home but there was a shortage of staff

Well located

Customer review rating 4.5/5

W. Couples - 29/08/2021 Confirmed reviews ALL

We chose Mercure Troyes for an overnight stop on a long journey. Having stayed before we liked the short distance from town centre, private car park and room facilities.

Very Good Stop Over

Customer review rating 5.0/5

Mike F. Couples - 29/08/2021 Confirmed reviews ALL

Excellent. Ideal location. Safe parking. Comfy bed. Clean hotel. All good.

Lovely staff!

Customer review rating 5.0/5

Shayla Families - 28/08/2021 Confirmed reviews ALL

Really nice reception guy who was very accommodating re our stay! The rooms are very clean and very well equipped.

Good location, nice place

Customer review rating 4.0/5

Alm Business - 25/08/2021 Confirmed reviews ALL

The room was a quite small and not very light

Prima ervaring

Customer review rating 5.0/5

Martine Couples - 22/08/2021 Confirmed reviews ALL


Good stay

Customer review rating 4.0/5

Anneke Couples - 18/08/2021 Confirmed reviews ALL

Very pleasant hotel, good location, very good staff, nice breakfast. Wifi works perfect. Parking is available at an extra cost

Bon week-end

Customer review rating 4.5/5

Anonymous Couples - 17/08/2021 Confirmed reviews ALL

Calme propre

Well located with nice and helpful staff

Customer review rating 4.5/5

Michel P. Couples - 16/08/2021 Confirmed reviews ALL

One night stay on our way back home.Occasion to see a bit of Troye.Nice and comfortable room good breakfast and very convenient parking facility.Staff helpful.

Nice centrally located hotel

TripAdvisor rating 4.0/5

TomCarnewal Couples - 12/08/2020 TripAdvisor review

Hotel is nicely located a 10 minutes walk from the ancient city center. Rooms are nice and spacey with all modern comfort you need. Friendly staff did its best to give us a good customer experience despite covid regulations.

Our most recent 20 reviews

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