Mercure Troyes Centre Hotel 4 stars

Customer review rating 4.6/5 2,985 reviews
Mercure Troyes Centre Hotel
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Room 1

Number of guests
Children's age

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Hotel extras

  • In the city center, 10 minutes from factory outlet stores

  • A building with character

  • Paying private garage

  • 3014 sq. ft. (280 m²) of meeting space

  • BeIN SPORTS channels

Services in the hotel and nearby

Check-in from 15h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • Babysitting on requestPaying
  • Air conditioned
  • Languages spoken at the hotel
  • Early check-in/Late check-outPaying
  • Laundry
Catering
  • Breakfast
  • 1 bar(s)
  • Room service
Leisure and activities
  • Babysitting on request
Business services
  • 3 meeting room(s)
  • Conventions hotel
  • Self service business centre
  • Copy/print service available

Hotel location

Mercure Troyes Centre Hotel

11 rue des bas Trévois
10000
troyes
france

Tel: +33325462828

Fax: (+33)3/25462827

Contact email

Check-in from 15h00

Check out up to 12h00

  • By plane

    PARIS ORLY At 160.02km / 99.43 miles

  • By plane

    PARIS ROISSY CDG At 180km / 111.86 miles

  • By helicopter

    BARBEREY At 5km / 3.11 miles

  • By car

    DIJON A26 EXIT 33 At 12km / 7.46 miles

  • By car

    PARIS A5 EXIT 20 At 12km / 7.46 miles

  • By car

    REIMS A5 EXIT 20 At 12km / 7.46 miles

  • By train

    TROYES At 1.5km / 0.93 miles

GPS :48.292657, 4.079443

Our accommodations

The Mercure Troyes Centre has a range of rooms combining elegance with modern comfort. If you need more space, we also have suites.

Classic Room with 1 double bed

  • Max. number of persons: 2
  • Area: From 25 / 269 sq ft
  • Wireless internet in your room
  • High speed internet
  • Satellite/cable colour TV
  • Direct dial telephone

Classic Room with twin beds

  • Max. number of persons: 2
  • Area: From 25 / 269 sq ft
  • Wireless internet in your room
  • High speed internet
  • Satellite/cable colour TV
  • Direct dial telephone

Privilege Room with 1 double bed

  • Max. number of persons: 2
  • Area: From 25 / 269 sq ft
  • Wireless internet in your room
  • High speed internet
  • Satellite/cable colour TV
  • Direct dial telephone

Privilege Room with twin beds

  • Max. number of persons: 2
  • Area: From 25 / 269 sq ft
  • Wireless internet in your room
  • High speed internet
  • Satellite/cable colour TV
  • Direct dial telephone
Rooms

Our restaurants and bars

COTTON BAR

Non contractual photo

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 3

  • Maximum size: 137

  • Maximum capacity: 140 people

Find out more

Our guest reviews for
Mercure Troyes Centre Hotel

100% genuine reviews from our guests

Find out more

ALL Rating 4.6/5

2,985 reviews

tripadvisor

TripAdvisor Rating 4.5/5

843 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

Good stay

Customer review rating 4.6/5

A. B. Couples - 08/03/2020 Confirmed reviews ALL

Hotel was quite, car park on site was secure

good stay, convenient location

Customer review rating 4.6/5

Johannes A. K. Solo - 07/03/2020 Confirmed reviews ALL

as always, I was pleased with reception, the room and breakfast.

Happy

TripAdvisor rating 4.5/5

17murrayc 03/03/2020 TripAdvisor review

The hotel is in a good location and was ideal for visiting the city centre. The room was a decent size and was very comfortable. Staff were friendly and helpful and overall we had a very pleasant stay.

Great service and great rooms

Customer review rating 4.6/5

Steve Families - 19/02/2020 Confirmed reviews ALL

The experience was very positive. Despite a small booking error the support provided was excellent and the experience such that I will return.

very nice stay as always

Customer review rating 4.6/5

Trevor C. Couples - 04/02/2020 Confirmed reviews ALL

we stay twice a year on the way to the alps . welcomed as usual and nice and quiet

Good Stay - Friendly Professional Staff

Customer review rating 4.6/5

G F. S. Families - 04/02/2020 Confirmed reviews ALL

Arrived but found that the vehicle would not fit in garage (height). No problem to staff and they offered an alternative. Rooms well appointed and cot we requested all set up and ready. Breakfast superb.

Well located

Customer review rating 4.6/5

Anonymous Families - 04/02/2020 Confirmed reviews ALL

Smartly decorated hotel, conveniently situated to walk round the fabulous medieval city centre, which has some outstanding buildings. We had an excellent "Steak et Frites" supper at the nearby Hippopotomus restaurant. Highly recommended .

Good stay

Customer review rating 4.6/5

Kmh Couples - 04/02/2020 Confirmed reviews ALL

easy parking which is a big plus. close to the centre of town but with eating places near. very comfortable room. checked in before so getting to the room was easy.

Very pleasant hotel

Customer review rating 4.6/5

Jo Couples - 21/01/2020 Confirmed reviews ALL

We have stayed at this hotel before but not for a while. Convenient location for a stopover but also Troyes is an extremely nice place and well worth seeing. Good underground parking, pleasant room with tea and coffee making facilities and on this occasion upmarket toiletries in the bathroom, an added bonus as Mercure toiletries are usually rubbish! There is no restaurant but you can have breakfast at this hotel but we didn’t. There is a pleasant restaurant next door for steaks, chicken, burgers etc - very pleasant staff and a good atmosphere and you get 10% off if you are staying at the hotel. There is a very good bar in the hotel and during our evening there it was being looked after by Guillaume who was an excellent bartender and host. We will certainly stay here again

Very nice hotel, close to the center

Customer review rating 4.6/5

Laura Families - 09/01/2020 Confirmed reviews ALL

Very prompt services of housekeeping. Excellent breakfast ,quick and efficient check-in Needs more attention with the appliances in room: lights did not completely work and as a result it was too dark in room. Had problems with water flush , need the attention of a plumber.

Superb hotel in a lovely city. We will be back for more than a stop over

Customer review rating 4.6/5

Tim S. Families - 07/01/2020 Confirmed reviews ALL

Staff very helpful and lovely rooms.

A very comfortable stay

Customer review rating 4.6/5

Justine Families - 05/01/2020 Confirmed reviews ALL

Excellent hotel, convenient, clean and good facilities, polite staff.

Customer review rating 4.6/5

Anonymous Couples - 03/01/2020 Confirmed reviews ALL

Conforme a nos attentes

Customer review rating 4.6/5

Anonymous Couples - 02/01/2020 Confirmed reviews ALL

No body on reception at arrival... we stood waiting for 30 mins to check in could not park car because of this. So arrival not good

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely,

Very good

Customer review rating 4.6/5

D&j H. Couples - 30/12/2019 Confirmed reviews ALL

Staff extremely helpful

Very comfortable, nice staff

Customer review rating 4.6/5

David W. Couples - 29/12/2019 Confirmed reviews ALL

Good

Very Good

Customer review rating 4.6/5

Mike G. Couples - 29/12/2019 Confirmed reviews ALL

Friendly staff and superb location

Short stopover in Troyes

Customer review rating 4.6/5

Mt Couples - 21/12/2019 Confirmed reviews ALL

Excellent service throughout, easy parking, fast check in, nice glass of champagne, lovely room, and a hearty breakfast the next day to send us on our way relaxed and refreshed.

A comfortable room and a pleasant breakfast

Customer review rating 4.6/5

James A. Couples - 19/12/2019 Confirmed reviews ALL

A very straight forward stay. We had to request a change in our allocated room as we wanted a shower, not a bath, but this was no problem for the staff at reception.

Charged twice for room still not tectified

Customer review rating 4.6/5

Chris B. Couples - 17/12/2019 Confirmed reviews ALL

Stay nice but paid using my points and was also charged to my credit card. This still needs to be refunded

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely,
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