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ibis Styles Troyes Centre Hotel 3 stars

Customer review rating 4.6/5 6,125 reviews

ALLSAFE approved hotel

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ibis Styles Troyes Centre
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+ 10 Services

Hotel extras

  • Hotel certified ALLSAFE

  • A 5-minute walk from downtown area

  • 10 minutes from the factory outlets

  • Private parking garage (charges apply)

  • Outdoor terrace on the banks of the river

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 12h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowed Paying
  • 100% non-smoking hotel
  • Air conditioned
  • Reception open 24 hours a day
  • Early check-in/Late check-out Paying
  • Dry cleaning / Ironing Paying
Catering
  • Breakfast included in the price
  • 1 Bar(s)
Leisure and activities
  • Fitness centre
  • Bike rack facilities
Business services
  • 3 Meeting room(s)
  • Self service business centre
  • Copy/print service available

Hotel location

ibis Styles Troyes Centre

Rue Camille Claudel
10000 troyes
france

Tel: +33325432424

Fax: (+33)3/25432429

Check-in from 12h00

Check out up to 12h00

  • TCAT :  2 ET 6 BAS TREVOIS

  • By plane

    ROISSY CDG At 190.02km / 118.07 miles

  • By car

    PARIS A5 EXIT 20 At 12km / 7.46 miles

  • By train

    RAILSTATION At 1.5km / 0.93 miles

GPS :48.292896, 4.080933

Our accommodation(s)

Warm, welcoming and modern, with a comfortable bed and a practical bathroom, our rooms offer everything you need for an enjoyable stay.

Our restaurants and bars

BAR

Bar open 8am to midnight, seven days a week, offering a warm, modern setting and a riverside terrace

Non contractual photo

  • Monday -
  • Tuesday -
  • Wednesday -
  • Thursday -
  • Friday -
  • Saturday -
  • Sunday -

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 3

  • Maximum size: 90

  • Maximum capacity: 80 people

Find out more

Our guest reviews for
ibis Styles Troyes Centre

100% genuine reviews from our guests

Find out more

ALL Rating 4.6/5

6,125 reviews

tripadvisor

TripAdvisor Rating 4.5/5

1,934 reviews

2021 TripAdvisor Certificate of Excellence
Certificate of excellence 2021

All you need

TripAdvisor rating 5.0/5

DMPIBOU 21/07/2021 TripAdvisor review

Excellent in its price range. Closed garage nearby. Excellent location. Center of Troyes within walking distance. Breakfast included, as extensive as you want. Check-in online and pre-authorization also work perfectly. You leave again without any delay.

Very comfortable hotel

Customer review rating 5.0/5

A Couples - 16/07/2021 Confirmed reviews ALL

Easy to access, large rooms, highly recommended.

Good to be back

Customer review rating 4.5/5

Victoria Couples - 14/07/2021 Confirmed reviews ALL

The hotel was as good as it always had been but we were unable to park in your car park. We managed to find parking on the street but as we arrived late at night that was a nuisance.

spacious rooms

Customer review rating 3.0/5

Ron Couples - 28/06/2021 Confirmed reviews ALL

Check in friendly and smooth. Nice spacious room. 2 towels didn't smell fresh though and breakfast coffee was not good. But this is a general problem in France. Included breakfast was in general very plain...

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Julien Gasnot - Director

great stay in family

Customer review rating 4.5/5

Anonymous Families - 02/06/2021 Confirmed reviews ALL

The hotel is located close to downtown where you can enjoy restaurants. The decoration is very nice and colorful; which kids appreciate very much! In addition, you can enjoy your breakfast on a deck wood close to the river-it is quiet and surprising in a middle of a city. We have stayed in this hotel many times and have enjoyed the family room! Thank you and highly recommended!

Dear Mrs H., We very much appreciate your comments regarding your stay at the ibis Styles Troyes Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant, Sincerely, Angie - Assistant Hotel Manager

Perfect in every way for a 1 night transit stay driving to Calais

Customer review rating 5.0/5

Pauline Couples - 08/05/2021 Confirmed reviews ALL

COVID-19 safe, takeaway drinks from the bar on the lovely outdoor terrace, very helpful staff and a large clean room with a very comfortable bed with extra pillows supplied on request. Really a great experience.

Dear Pauline, We very much appreciate your comments regarding your stay at the ibis Styles Troyes Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Angie - Assistant Hotel Manager

Very nice and modern Ibis Styles hotel

Customer review rating 4.5/5

Karl Business - 07/05/2021 Confirmed reviews ALL

Very pleasant stay. The only minor point was the wooden cutlery. It is not pleasant and doesn't add anything at the safety in this corona era. For breakfast, a normal cutlery was used. But the stay was overall more than average. Well done team!

Dear Karl, We very much appreciate you took a moment of your time to rate your stay in our ibis Styles Troyes Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Take Care, Angie - Assistant Hotel Manager

gentle welcome

Customer review rating 4.0/5

F. Friends - 07/05/2021 Confirmed reviews ALL

popsitive

quite comfortable

TripAdvisor rating 3.0/5

satayman 24/03/2021 TripAdvisor review

I was booked into the Mercure and a little disappointed to be moved to IBIS styles which is a slightly lower standard and further from the car park. My room was a little "tired" but acceptable. However my sleep was profoundly disturbed by the sound of machinery at 4 in the morning. The front desk staff were charming and extremely helpful

Friendly staff, well located

Customer review rating 4.0/5

Chris Families - 23/03/2021 Confirmed reviews ALL

Given the conditions a good stay with friendly staff. Rooms comfortable and the heated up meals fine if a little expensive.

Good location, secure parking, great, helpful staff (Angie)!

Customer review rating 5.0/5

Maria N. Families - 09/01/2021 Confirmed reviews ALL

Well located and secure paid parking. We had a great room that was large and spacious and covid clean. The best part of our stay however was how helpful the front desk staff were.. particularly Angie - who helped us to order takeout and had it delivered at the front desk (due to lockdown restrictions) and helped with translation etc. She really went that extra mile to assist us - incredibly professional and a true credit to the Ibis brand.

Dear Mrs N., We very much appreciate your comments regarding your stay in our ibis Styles Troyes Centre. It is always a pleasure to receive positive feedback. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. On a personal note, it was a real pleasure to assist your family. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Angie, Assistant Hotel Manager

Great stay

Customer review rating 5.0/5

May Families - 18/12/2020 Confirmed reviews ALL

The room was wonderful and spacious and the staff was very helpful. Thank you

Dear Family M., We very much appreciate your comments regarding your stay in our ibis Styles Troyes Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. This feedback for sure, will serve as an encouragement to the team as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant, Sincerely, Happy Holidays, Angie - Assistant Hotel Manager

Safe and satisfactory under the circumstances

Customer review rating 4.5/5

Michael K. Business - 17/12/2020 Confirmed reviews ALL

Reception good food choice ok but what I had was tasty. No red wine. Breakfast well organised. Departure no problem as bill paid prior to arrival. Food and drink paid for on checking in. Room comfortable but heating system difficult to set. Too cold could not find temperature setting so turned it off.

Dear Mr K.,, Thank you for taking the time to tell us about your experience at the ibis Styles Troyes Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Styles, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Angie

Very good

Customer review rating 4.0/5

Cristina L. Solo - 03/12/2020 Confirmed reviews ALL

Julienne the receptionist made a difference with his kindness, patience , understanding. He tried to help by calling Accord as years ago, I had over 2000 points and after many phone calls nobody succeeded at helping me to use my points €40 . They told me they will honour that in the future but it did not happen. With Julienne , we tried but the lady from Accor said they expired . I’m very dissapointed as it was not my fault. I was intentioned not to use Accor hotels anymore. I did yesterday and hoped that my 40€ will be allowed to use. Julienne tried to help and was great but Accor was useless and disappointing . I still feel I should be given the chance to have those points back and have the chance to get my 40€ to use.

All very good, nice helpful staff, good breakfast all well done in a full COVID situation

Customer review rating 5.0/5

Riviera T. Business - 21/11/2020 Confirmed reviews ALL

10 out 10

Pretty good

TripAdvisor rating 4.0/5

Pauly217 12/02/2020 TripAdvisor review

Above average stay. Staff friendly and efficient. Slight tendency towards style over function (lino in room, whereas one next door had proper carpet!), but welcome find of gym on 4th floor (although entry was complicated) and breakfast was adequete if a little overpriced at 7Euros..

good hotel, but a pity that room had a cigarette smell

TripAdvisor rating 4.0/5

tinnebaele Couples - 03/01/2020 TripAdvisor review

good hotel, but a pity that room had a cigarette smell. Cigarette smell in room was disturbing. For the rest top hotel! Even the spare cushions had a tobacco smell. Also breakfast is on poor side, could be a little richer (eggs, pancake etc)

One night visit

TripAdvisor rating 4.0/5

Connector63730130227 Family - 18/11/2019 TripAdvisor review

Overall very satisfactory albeit we struggled to find a restaurant open; in part I guess it was the time of year and also we would like to have had dinner at c1800 as we had travelled/driven for 12 hours

Good location let down by room facilities

TripAdvisor rating 3.0/5

RPB5469 Couples - 23/06/2019 TripAdvisor review

Ibis Styles is on the opposite side of the street to the Ibis hotel (red) and therefore does not share lift access to the underground parking although the parking spots are bigger and less affected by height limitations. The welcome was good but let down by the absence of any baggage trolley because they were in use by the staff. The rooms and bed are good but let down by the lack of enough towels and a kettle for hot drinks. Only news available in English on TV. The location is very good for walking to the old parts of Troyes.

Very Comfortable Hotel

TripAdvisor rating 4.0/5

Kathy S Couples - 24/05/2019 TripAdvisor review

Perfectly located within a few minutes walk of the centre of Troyes. Hotel is modern and very comfortable with recently refurbished rooms. Ours was very spacious and comfortable. Reception staff were pleasant and helpful. The room had a toilet separate from the bathroom, great idea, but it needs a washbasin. By the time you have used two lightswitches and door handles, hand washing is a bit late! There is no restaurant, but the Hippopotamus next door was good and a discount is given to hotel guests.

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