Mercure Bilbao Jardines De Albia 4 stars

Name: Mercure Jardines - Hotel in Bilbao | Accorhotels.com - ALL
Address: Calle San Vicente 6, BILBAO, 48001, ES
Telephone: +34944354140
Rating: 4.6

Customer review rating (ALL Rating) 4.6/5 1,706 reviews

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Calle San Vicente 6, 48001 BILBAO, Spain

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Mercure Bilbao Jardines De Albia

Hotel for travellers looking for local and authentic experiences

Mercure Jardines de Albia Bilbao is close to the city's main points of interest: Guggenheim Museum Bilbao, Museum of Fine Arts, and Old Town, with easy access to the Euskalduna Palace. Ideal for enjoying the city, close to restaurants and bars, with 138 rooms, buffet breakfast with show cooking, 24-hour gym, massage center, 3 meeting rooms, and paid parking. Pets are not currently allowed.

The Mercure Bilbao is next to the Albia gardens and the estuary. Enjoy the city center, just 1.2 miles away and home to the Guggenheim museum, the República de Abando park and the Palacio Euskalduna conference center. The airport is 8.1 miles away.

Getaways to Bilbao, the city of "Pintxos", and bite-sized cuisine are highly recommended. Walk along the estuary, visit Old Town, museums, and explore the city's streets and stores.

Welcome to Mercure Bilbao Jardines de Albia, ideal for the city, close to Gran Vía, Old Town, the Guggenheim Museum and the Museum of Fine Arts. Ideal for business or for enjoying Bilbao.

Sito Pons, Hotel Management

BILBAO LOW EMISSION ZONE Operating Hours: Weekdays, from Monday to Friday between 07:00 and 20:00. *Spanish vehicles with a B label or no label at all, plus all foreign vehicles (without exception) must report to the hotel and provide their license plate number in advance before entering the Low Emission Zone. Vehicles with A labels are completely forbidden from entering the Low Emission Zone.

Hotel extras

In the downtown area
Close to the Old Town
Near the Guggenheim Museum
Ideal for visiting the city
Ideal to discover the Basque gastronomy and close to the shopping area

Our accommodation(s)

Room

Standard Room with twin beds

2 pers. max
20 m² / 215 sq ft

Bedding 2 x Single bed(s)
Views: City View or Courtyard View

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Room

Standard Room with a double bed.

2 pers. max
20 m² / 215 sq ft

Bedding 1 x Queen size bed(s)
Views: City View or Courtyard View

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Room

Family Room

4 pers. max
24 m² / 258 sq ft

Bedding 1 x Queen size bed(s) and 1 x Double sofa bed(s)

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Room

Twin Room with folding bed

3 pers. max
24 m² / 258 sq ft

Bedding 3 x Single bed(s)

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Room

Privilege Room with king-size bed

2 pers. max
30 m² / 322 sq ft

Bedding 1 x King size bed(s)
Views: City View

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Suite

Junior Suite

3 pers. max
40 m² / 430 sq ft

Bedding 1 x King size bed(s)

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Hotel location

Mercure Bilbao Jardines De Albia

Calle San Vicente 6
48001 BILBAO
Spain

GPS:43.263993, -2.92785

+34 944 35 41 40

+34 944 35 41 42

BILBAO ABANDO

Railway station

Access: 550 m / 0.34 mi 5 min walk / 4 min drive

Art and Culture

Hotel services

Check-in from 02:00 PM - Check out up to 12:00 PM

On site

Car park
Pets not allowed
Wheelchair accessible
Fitness center
Wi-Fi
Air conditioning
Breakfast
Bar
Meeting rooms
100% Non Smoking Property
Room service

EL RINCON DE ALBIA

The Rincón de Albia, with its street-level terrace, is on hotel's third floor, next to reception, and provides a calm, relaxing space in which to unwind. It also offers a full lunch and dinner menu.

Meetings & Events

Number of Meeting Room: 3
Surface of the largest room: 95 m² / 1022.571 sq ft
Maximum seats capacity: 90
Maximum capacity for banquets: 0

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Our guest reviews

100% genuine reviews from our guests

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ALL Rating 4.6/5 1,706 reviews

Michael H. Couples - 7/1/2026 Confirmed reviews ALL

Dear Michael, It was a pleasure to receive this kind review of your time with us. We are delighted you chose our hotel for your visit to Bilbao. It’s wonderful to know our accommodations met your expectations for relaxation. Our team takes pride in maintaining high standards you noticed during your stay, and we’re especially pleased you found your surroundings comfortable and well-kept. We look forward to welcoming you back on a future occasion. Best wishes, Sito Pons, General Manager

Su-lyn E. W. Couples - 6/25/2026 Confirmed reviews ALL

Good location, within walking distance to restaurants, shops, attractions eg the museum and funicular station, tram and metro. The staff was helpful and friendly. The room was nicely decorated, a good size with adequate storage, with a clean and large bathroom. Bottled water in the room was topped up daily. It was very refreshing to have chilled water especially since we were there during the week of daily 40c summer temperatures. Although there was air-conditioning in the room, it was fairly warm even at the lowest temperature setting. While the bed was comfortable, the room remained a little too warm for a comfortable sleep.

Dear E. W., We would like to thank you for taking the time to review your time at our hotel. We are delighted to hear you enjoyed your time at Mercure Bilbao Jardines de Albia. Our team takes pride in providing welcoming service and well-appointed accommodations. We’re glad you found your room spacious and appreciated the bathroom’s cleanliness. The daily refreshment of chilled water is part of our commitment to your comfort, especially during warm weather. That said, we regret any discomfort caused by the room’s temperature. Our air-conditioning system operates on seasonal settings, and while individual adjustments are limited, we always provide fans upon request to enhance comfort. Nonetheless, we hope our central location allowed you to explore Bilbao’s vibrant attractions and dining options with ease. Being steps from cultural sites and transport links is a highlight we love sharing with guests. We hope to welcome you back again. Best regards, Sito Pons, General Manager

Frederic G. S. Couples - 6/24/2026 Confirmed reviews ALL

Dear Frederic, Thank you for taking the time to share your feedback. We are delighted you enjoyed your stay at Mercure Bilbao Jardines de Albia. Our team takes great pride in providing attentive service, and we are thrilled this enhanced your experience. Your recognition of our bar staff’s efforts is particularly encouraging, as we strive to create memorable moments for all our guests. The central location near Gran Vía and cultural landmarks like the Guggenheim Museum makes exploring Bilbao’s charm effortless. We would love to welcome you back on many more occasions. Best wishes, Sito Pons, General Manager

Carol C. Couples - 6/24/2026 Confirmed reviews ALL

Dear Carol, We appreciate your thoughtful review. We are thrilled to hear you had such a wonderful experience during your stay with us. Our team takes pride in providing warm welcomes and comfortable accommodations, so your kind words about the room and our bar service mean a lot. It’s fantastic you enjoyed the meals and found our staff exceptionally friendly, we’ll make sure your compliments reach everyone involved. We hope you will return for another memorable stay. Best wishes, Sito Pons, General Manager

Julie P. Friends - 6/21/2026 Confirmed reviews ALL

Dear Julie, We really appreciate your feedback. We’re delighted you found your room spacious and appreciated the comfortable bedding along with the welcome amenities. That said, we regret the climate control in your room didn’t meet your needs. Our system adjusts seasonally, but we’re always ready to provide additional solutions like fans or heater adjustments upon request. It’s a pleasure to know our central location made exploring Bilbao’s vibrant dining and cultural spots so convenient for your group. We look forward to the pleasure of welcoming you back on future occasions. Best regards, Sito Pons, General Manager

Web-users rating

Other web-users rate our hotel

1,513 reviews 9.4/10 Location
1,486 reviews 7.5/10 Room
1,468 reviews 9.4/10 Service
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938 reviews 6.8/10 Comfort
889 reviews 9.2/10 Breakfast
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Frequently asked questions

Where is the hotel located and how can I get there?

What types of rooms are available?

What services and amenities are available?

What dining options are available?

What are the check-in and check-out times?

At the Mercure Bilbao Jardines De Albia, check-in is available from 02:00 PM and check-out is until 12:00 PM. For more flexibility, many hotels offer the late check-out option, allowing you to enjoy your stay longer. Indeed, members of the ALL Accor loyalty program benefit from preferential conditions and late check-out. If you are not a member, you can also request a late check-out when booking online, upon arrival or directly at the front desk the day before or the day of departure. A late departure can sometimes be offered until 1-2 PM.

Are there any special offers or discounts available?

Yes, Mercure Bilbao Jardines De Albia regularly offers special deals and discounts, mainly accessible through our ALL Accor loyalty program. By becoming a free member, you benefit from preferential rates year-round, often 5% to 10% off. You can also take advantage of exclusive offers sometimes up to 30% or 40% off stays for certain periods. To maximize your savings, check the Deals section on all.accor.com, sign up for newsletters to receive the best offers by email, be flexible with your dates and book directly via the website or the ALL Accor app, to enjoy the best guaranteed rates and earn loyalty points.