Mercure Bilbao Jardines De Albia 4 stars

Name: Mercure Jardines - Hotel in Bilbao | Accorhotels.com - ALL
Address: Calle San Vicente 6, BILBAO, 48001, ES
Telephone: +34944354140
Rating: 4.6

Customer review rating (ALL Rating) 4.6/5 1,764 reviews

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Calle San Vicente 6, 48001 BILBAO, Spain

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Mercure Bilbao Jardines De Albia

Hotel for travellers looking for local and authentic experiences

Mercure Jardines de Albia Bilbao is close to the city's main points of interest: Guggenheim Museum Bilbao, Museum of Fine Arts, and Old Town, with easy access to the Euskalduna Palace. Ideal for enjoying the city, close to restaurants and bars, with 138 rooms, buffet breakfast with show cooking, 24-hour gym, massage center, 3 meeting rooms, and paid parking. Pets are not currently allowed.

The Mercure Bilbao is next to the Albia gardens and the estuary. Enjoy the city center, just 1.2 miles away and home to the Guggenheim museum, the República de Abando park and the Palacio Euskalduna conference center. The airport is 8.1 miles away.

Getaways to Bilbao, the city of "Pintxos", and bite-sized cuisine are highly recommended. Walk along the estuary, visit Old Town, museums, and explore the city's streets and stores.

Welcome to Mercure Bilbao Jardines de Albia, ideal for the city, close to Gran Vía, Old Town, the Guggenheim Museum and the Museum of Fine Arts. Ideal for business or for enjoying Bilbao.

Sito Pons, Hotel Management

BILBAO LOW EMISSION ZONE Operating Hours: Weekdays, from Monday to Friday between 07:00 and 20:00. *Spanish vehicles with a B label or no label at all, plus all foreign vehicles (without exception) must report to the hotel and provide their license plate number in advance before entering the Low Emission Zone. Vehicles with A labels are completely forbidden from entering the Low Emission Zone.

Hotel extras

In the downtown area
Close to the Old Town
Near the Guggenheim Museum
Ideal for visiting the city
Ideal to discover the Basque gastronomy and close to the shopping area

Our accommodation(s)

Room

Standard Room with twin beds

2 pers. max
20 m² / 215 sq ft

Bedding 2 x Single bed(s)
Views: City View or Courtyard View

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Room

Standard Room with a double bed.

2 pers. max
20 m² / 215 sq ft

Bedding 1 x Queen size bed(s)
Views: City View or Courtyard View

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Room

Family Room

4 pers. max
24 m² / 258 sq ft

Bedding 1 x Queen size bed(s) and 1 x Double sofa bed(s)

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Room

Twin Room with folding bed

3 pers. max
24 m² / 258 sq ft

Bedding 3 x Single bed(s)

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Room

Privilege Room with king-size bed

2 pers. max
30 m² / 322 sq ft

Bedding 1 x King size bed(s)
Views: City View

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Suite

Junior Suite

3 pers. max
40 m² / 430 sq ft

Bedding 1 x King size bed(s)

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Hotel location

Mercure Bilbao Jardines De Albia

Calle San Vicente 6
48001 BILBAO
Spain

GPS:43.263993, -2.92785

+34 944 35 41 40

+34 944 35 41 42

BILBAO ABANDO

Railway station

Access: 550 m / 0.34 mi 5 min walk / 4 min drive

Art and Culture

Hotel services

Check-in from 02:00 PM - Check out up to 12:00 PM

On site

Car park
Pets not allowed
Wheelchair accessible
Fitness center
Wi-Fi
Air conditioning
Breakfast
Bar
Meeting rooms
100% Non Smoking Property
Room service

EL RINCON DE ALBIA

The Rincón de Albia, with its street-level terrace, is on hotel's third floor, next to reception, and provides a calm, relaxing space in which to unwind. It also offers a full lunch and dinner menu.

Meetings & Events

Number of Meeting Room: 3
Surface of the largest room: 95 m² / 1022.571 sq ft
Maximum seats capacity: 90
Maximum capacity for banquets: 0

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Our guest reviews

100% genuine reviews from our guests

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ALL Rating 4.6/5 1,764 reviews

Joan B. Couples - 8/23/2026 Confirmed reviews ALL

Gonzalo T. R. Families - 8/21/2026 Confirmed reviews ALL

Dear Gonzalo T., Thank you for positively reviewing your visit. We are thrilled that you and your family enjoyed such a great stay with us. Our team appreciates your kind words about the friendly service, and we are delighted you received your room early and found it to be clean and comfortable. It means a lot to us that you valued our excellent location, making it convenient for you to explore all the city sights and attractions. We are also very proud to read your praise for Lucas at reception, recognising his efforts truly motivates us all. Our hotel always aims to provide a welcoming environment for families and ALL Accor members alike, so your recommendation and perfect rating carry special weight for us. The entire team looks forward to welcoming you back for a future visit. Kind regards, Sito Pons, General Manager

Frazer H. Families - 8/20/2026 Confirmed reviews ALL

Dear Frazer, Thank you for choosing our hotel and for sharing your review. We are pleased that you took the time to share your impressions with us, and it is encouraging to see that overall you felt comfortable during your stay. However, we are sincerely sorry that some aspects of your experience did not meet your expectations. We understand your disappointment regarding the room amenities, breakfast cost, value received, and internet connection. Your loyalty as a Platinum member means a great deal to us, and we want to assure you that every comment is carefully considered so we can remain attentive to our guests’ needs in the future. We hope you managed to take advantage of our very central location to explore Bilbao’s top attractions and enjoy all that the city has to offer right on our doorstep. We hope to have the pleasure of welcoming you again. Kind regards, Sito Pons, General Manager

Marco M. Families - 8/19/2026 Confirmed reviews ALL

Dear Marco, We appreciate you sharing your comments with us. We are delighted you found several aspects of your stay enjoyable. Your appreciation for our comfortable beds, overall helpful team, and the amenities associated with your ALL membership, including the upgrade and welcome gift, means a lot to us. We are also happy to hear that the reception team made your arrival smooth and that their language skills met your family’s needs. That said, we are sincerely sorry that some aspects of your stay did not meet your expectations. We regret that the presentation and atmosphere of the property did not fully align with what you anticipated, and we apologize if housekeeping or our communal areas fell short during your visit. We also understand that your welcome drink did not live up to your standards, and that the process of accessing the hotel was confusing or inconvenient at times. Your insights regarding these elements will be shared with our management to ensure a smoother experience for future guests. Nonetheless, it is a pleasure to know that you valued our central location in Bilbao and that the overall experience with the loyalty program remained positive, especially with the international service at reception. We look forward to welcoming you back for another visit. Best wishes, Sito Pons, General Manager

Szczepan S. Couples - 8/18/2026 Confirmed reviews ALL

Dear Szczepan, Thank you for reviewing your visit to our hotel. We are pleased that you enjoyed your time at Mercure Bilbao Jardines de Albia and made the most of our central location. Our team values your satisfaction with the loyalty programme and is glad you found your welcome amenities and drink met your expectations. It is great to know your overall stay left you with such a positive impression. Thank you again; it would be a pleasure to welcome you back. Best regards, Sito Pons, General Manager

Web-users rating

Other web-users rate our hotel

1,498 reviews 9.4/10 Location
1,427 reviews 7.7/10 Room
1,436 reviews 9.5/10 Service
21 reviews 4.1/10 WiFi
896 reviews 7/10 Comfort
833 reviews 9.3/10 Breakfast
403 reviews 8.3/10 Cleanliness
188 reviews 8.2/10 Food

233 reviews 9.4/10 Location
232 reviews 8.4/10 Room
278 reviews 9.6/10 Service
155 reviews 8/10 Comfort
134 reviews 9.4/10 Breakfast
71 reviews 8.5/10 Cleanliness
29 reviews 8.2/10 Food
25 reviews 9.5/10 Bar

144 reviews 9.6/10 Location
151 reviews 7.2/10 Room
154 reviews 9.5/10 Service
98 reviews 9.4/10 Breakfast
80 reviews 6.4/10 Comfort
36 reviews 8.3/10 Cleanliness
18 reviews 8.5/10 Food
9 reviews 9/10 Bar

55 reviews 9.4/10 Location
56 reviews 7.1/10 Room
70 reviews 9.1/10 Service
32 reviews 9.1/10 Breakfast
12 reviews 8.6/10 Cleanliness
7 reviews 9.3/10 Bar
7 reviews 8.4/10 Food

26 reviews 9.5/10 Location
32 reviews 7.3/10 Room
29 reviews 9.4/10 Service
20 reviews 7.4/10 Comfort
16 reviews 9.2/10 Breakfast
12 reviews 8.6/10 Cleanliness
7 reviews 8.2/10 Food

Frequently asked questions

Where is the hotel located and how can I get there?

What types of rooms are available?

What services and amenities are available?

What dining options are available?

What are the check-in and check-out times?

At the Mercure Bilbao Jardines De Albia, check-in is available from 02:00 PM and check-out is until 12:00 PM. For more flexibility, many hotels offer the late check-out option, allowing you to enjoy your stay longer. Indeed, members of the ALL Accor loyalty program benefit from preferential conditions and late check-out. If you are not a member, you can also request a late check-out when booking online, upon arrival or directly at the front desk the day before or the day of departure. A late departure can sometimes be offered until 1-2 PM.

Are there any special offers or discounts available?

Yes, Mercure Bilbao Jardines De Albia regularly offers special deals and discounts, mainly accessible through our ALL Accor loyalty program. By becoming a free member, you benefit from preferential rates year-round, often 5% to 10% off. You can also take advantage of exclusive offers sometimes up to 30% or 40% off stays for certain periods. To maximize your savings, check the Deals section on all.accor.com, sign up for newsletters to receive the best offers by email, be flexible with your dates and book directly via the website or the ALL Accor app, to enjoy the best guaranteed rates and earn loyalty points.