Mercure Bilbao Jardines De Albia 4 stars

Customer review rating (ALL Rating) 4.6/5 1,634 reviews

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Mercure Bilbao Jardines De Albia - Image 1
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Mercure Bilbao Jardines De Albia - Image 3
Mercure Bilbao Jardines De Albia - Image 4
Calle San Vicente 6, 48001 BILBAO, Spain

Description

Hotel extras

  • Spa to relax.

  • City centre

  • Near the Guggenheim Museum

  • Ideal for visiting the city

  • Ideal to discover the Basque gastronomy and close to the shopping area

Our accommodation(s)

Hotel location

Mercure Bilbao Jardines De Albia

Calle San Vicente 6
48001 BILBAO
Spain

GPS:43.263993, -2.92785

Telephone
Fax +34 944 35 41 42

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets not allowed
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

EL RINCON DE ALBIA

The Rincón de Albia, with its street-level terrace, is on hotel's third floor, next to reception, and provides a calm and relaxing space in which to unwind. It also offers a full lunch and dinner menu.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  1,634 reviews

TripAdvisor Rating  4.2/5  1,122 reviews

Certificate of excellence 2025

Customer review rating 3.5/5

Markus S. Friends - Confirmed reviews ALL

Modern renovated hotel in city center. All key sites in walking distance. Only downfall, you can hear all the Spanish nightlife, throughout the night. So if you sensitive, you will not get a good night sleep.

Dear Markus, Thank you for taking the time to share your review. We are delighted to hear your appreciation for our modern accommodations and the convenience of our central location, which allowed you to explore Bilbao’s main attractions with ease. That said, we sincerely regret the disturbance caused by the external noise during your stay. While our double-glazed windows and interior room options typically help minimize city center sounds, we understand this was not sufficient for your needs and have noted your experience for future improvements. Nonetheless, it was our pleasure to learn that our bar team member made a positive impression with her warm service. Your acknowledgment serves as wonderful motivation for our staff as we continue striving to create memorable moments for our guests. It would be a pleasure to welcome you back on a future occasion. Kindest regards, Sito Pons, General Manager

Customer review rating 4.5/5

Meryllee M. Families - Confirmed reviews ALL

Hotel was easy to find, check in was easy on the online app. It would have been nice to have a room with a view, but I guess options and limited for Family rooms. So we had one window with alley view.

Customer review rating 4.0/5

Barry W. Business - Confirmed reviews ALL

Two very comfortable nights. Spacious room.

Customer review rating 4.0/5

Marwan A. Business - Confirmed reviews ALL

The hotel is old , small room but comfortable

Customer review rating 1.5/5

Christoph J. Business - Confirmed reviews ALL

good location, sadly at 7.30am workers were talking loudly in the corridor while pushing along supplies, asked them if it was possible to lower the voices and was only looked at. staff at reception looked sad and uninterested. platinum membership was not acknowledged when asked if i could take water from the breakfast, I was sent to the cafeteria. the tone accross my experience was non chalant

Dear Christoph, Thank you for sharing your review. We appreciate you highlighting our central location near Bilbao’s main attractions as a positive aspect of your visit. However, we sincerely apologize that several aspects of your experience fell short of expectations. Our team strives to maintain consistent service standards and clearly missed opportunities to address noise concerns promptly during morning hours. Regarding loyalty recognition, we acknowledge the importance of properly honoring membership privileges and will reinforce this in staff training. While our interior rooms typically offer quieter accommodations, we regret any disturbance affected your rest. We hope to see you again for a more enjoyable experience. Best wishes, Sito Pons, General Manager

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Other web-users rate our hotel

  • 1,526 reviews 9.3/10 Location
  • 1,507 reviews 7.6/10 Room
  • 1,484 reviews 9.4/10 Service
  • 21 reviews 1.5/10 WiFi
  • 938 reviews 9.4/10 Breakfast
  • 408 reviews 8.2/10 Cleanliness
  • 119 reviews 8.4/10 Bar
  • 14 reviews 1.9/10 Pool

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.