Mantra Traralgon 4 stars

Customer review rating (ALL Rating) 4.7/5 1,144 reviews

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Description

ALLSAFE approved hotel

Hotel extras

  • Enjoy a peaceful nights sleep on our new luxurious beds, made for pure comfort.

  • Take a short drive from the hotel and take in Gippsland's stunning scenery.

  • Enjoy our vibrant Restaurant & Bar, The Butter Factory. Includes Bowling alleys and Cinemas.

  • Our newly constructed hotel hosts 50 rooms ideal for business travellers, family's or groups

  • Our versatile conference room can be booked for your ideal meeting or special event

Our accommodation(s)

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Hotel location

Mantra Traralgon

192 Franklin Street
3844 TRARALGON
Australia

GPS:-38.1930764, 146.5386448

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.7/5  1,144 reviews

TripAdvisor Rating  4.5/5  17 reviews

Customer review rating 2.0/5

Anonymous Business - Confirmed reviews ALL

My previous stay at The Mantra Traralgon was first class. Unfortunately, my most recent stay was not. I could not fault the staff. They were welcoming and more than helpful. But… *I was given a "disabled" room (Room 205), which I did not request. *The tiles in the bathroom were so slippery I slipped over, injuring my left shoulder whilst trying to grab hold of something to prevent me from falling. *I had paid for a room with breakfast (my breakfast in June was delicious), however, I was not aware that a continental breakfast, with egg and bacon muffins that had to be warmed in the microwave, was the only option for a hot breakfast. A very expensive "continental" breakfast. I travel frequently and use Mantra often. This stay was disappointing.

Dear Belinda, Thank you for taking the time to tell us about your experience at the Mantra Traralgon. I am sorry that your 2nd stay experience did not meet your expectations; please allow me to express my sincerest apologies. At Accor, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Kind regards Michelle Pacunskis Rooms Division Manager

Best Mantra in Regional Australia

Customer review rating 4.5/5

Nigel G. Business - Confirmed reviews ALL

The Mantra Traralgon would have to be one of best in the regional Australia. We stay at all various Accor brand hotels across Australia, and the Mantra Traralgon ticks all the boxes in service, friendliness, cleanliness, and their restaurant "The Butter Factory" has a great menu, professional floor staff and a Kitchen team that take pride in their quality and presentation.

Dear Nigel, We very much appreciate your comments regarding your stay at the Mantra Traralgon. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards Michelle Pacunskis Rooms Division Manager

Lovely hotel

Customer review rating 5.0/5

Lisa R. Couples - Confirmed reviews ALL

Everyone is very friendly and helpful the room was beautiful & clean

Dear Lisa, Thank you for taking the time to tell us about your experience at the Mantra Traralgon. It gives us great pleasure to find out that you were satisfied with your recent stay at our hotel. I am sorry that your breakfast experience did not meet your expectations; please allow me to express my sincerest apologies. At Accor, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem to prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Kind regards Michelle Pacunskis Rooms Division Manager

Great all around

Customer review rating 4.5/5

Sam H. Business - Confirmed reviews ALL

Polite staff. Large and clean room. Well located hotel. I have stayed twice now and will be back for a third.

Dear Sam, We very much appreciate your comments regarding your stay at the Mantra Traralgon. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we look forward to welcoming you back again soon. Kind regards Michelle Pacunskis Rooms Division Manager

Customer review rating 4.5/5

John Families - Confirmed reviews ALL

Pleasant staff. Clean and comfortable unit .

Dear John, Thank you for taking the time to review Mantra Traralgon. Guest satisfaction is our number one priority and we are extremely happy that we were able to meet your expectations. We have a young and energetic team who goes above and beyond to meet our customer needs and I will make sure that they are recognised for their great service. We hope to welcome you back to our property in the near future. Kind regards Michelle Pacunskis Rooms Division Manager

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Other web-users rate our hotel

  • 298 reviews 9.8/10 Location
  • 610 reviews 9/10 Room
  • 637 reviews 9.4/10 Service
  • 9 reviews 6.7/10 WiFi
  • 285 reviews 9.6/10 Cleanliness
  • 285 reviews 8.4/10 Comfort
  • 183 reviews 8.4/10 Food
  • 172 reviews 8.9/10 Amenities

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