Mantra Traralgon 4 stars

Dear Annika, Thank you for your fantastic feedback! We\'re so glad to hear you enjoyed your stay and appreciated our modern, clean, and spacious rooms, as well as the excellent customer service. It’s great to know the booking process was easy and friendly for you as well. We look forward to welcoming you back in the future! Kind regards, George Wenur

Dear Katie, Thank you for your lovely feedback and for choosing to stay with us at Mantra Traralgon! We\'re so pleased to hear that you found the hotel clean, warm, comfortable, and in a great location for your visit. It\'s great to know your overall experience was a positive one, and we appreciate your note on our team rating—your feedback helps us identify opportunities to improve even further. We hope to welcome you back on your next trip to Australia! Warm regards, George Wenur Mantra Traralgon

Dear Julie, Thank you so much for taking the time to share your wonderful feedback following your recent business trip to Mantra Traralgon. We\'re absolutely thrilled to hear that your experience—from check-in to check-out—was smooth and enjoyable. It’s especially rewarding to know that you found our hotel modern and clean, our location convenient, and that you enjoyed both dinner and breakfast at our restaurant. We also appreciate your kind words about the team—it’s great to know everyone contributed to making your stay a pleasant one! As a valued ALL – Accor Live Limitless Platinum member, your loyalty means a great deal to us. We\'re delighted that your expectations were not only met but exceeded, and that our sustainable initiatives and thoughtful touches, like the recycle bin, stood out during your stay. We look forward to welcoming you back to Mantra Traralgon on your next visit. Warmest regards, George Wenur General Manager

Dear Alessandra, Thank you so much for your wonderful feedback! We\'re thrilled to hear you and your family had such an enjoyable stay and that you loved the room, the friendly service, and the overall environment. Your kind words about our team—especially the manager and their barista skills—are truly appreciated and will definitely be shared with them! It means a lot to know you\'ll be coming back—we can’t wait to welcome you again at Mantra Traralgon. Warmest regards, George Wenur Mantra Traralgon

Dear Vivienne, Thank you for taking the time to share your feedback. While we’re pleased you found our location convenient and appreciated the service from our breakfast staff, we’re truly sorry to hear your experience with the room did not meet your expectations. We understand how important it is to receive exactly what you believe you\'ve booked, and we regret that there was any confusion regarding the room type. Our team did confirm that you were placed in a Deluxe King room, and we did try to offer a comparison to highlight the differences. However, we respect that the room did not reflect what you were expecting based on the website’s description. Your feedback has been noted and will be reviewed with our management team to ensure we’re presenting room categories as clearly and accurately as possible. We value your loyalty as a Gold ALL member and do hope you’ll consider staying with us again, giving us another opportunity to provide a better experience. Warm regards, The Mantra Traralgon Team