Mercure Pakenham 4 stars

Customer review rating (ALL Rating) 4.5/5 756 reviews

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Description

Hotel extras

  • Ideally situated across from Cardia Club open 7 days a week

  • 500m from Pakenham Train Station

  • 64 spacious guest rooms and apartments for all of your needs

  • Reception Hours 7am - 8pm (6pm on Sundays)

Our accommodation(s)

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Hotel location

Mercure Pakenham

77 Racecourse Road
3810 Pakenham
Australia

GPS:-38.0768, 145.49351

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Bar
  • Meeting rooms

MERCURE PAKENHAM RESTAURANT

Mercure Pakenham Restaurant Offering contemporary cuisine to guests between the hours of 7am-11am

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.5/5  756 reviews

Customer review rating 4.5/5

Jeanette R. Couples - Confirmed reviews ALL

We were visiting family in Packenham and this hotel was close by. We found the bed to be very comfortable, spacious, clean and well equipped room. The only issue we encountered was a faulty safe, but staff locked our passports away in the hotel safe so all good.

Customer review rating 4.5/5

Ferdinand M. Families - Confirmed reviews ALL

Suggestion 1) please provide dental kit 2) please attend immediate regarding safety box concerns 3) Sunday we called the reception to filled our toilet roll, when we come back in the evening, nothing was not been done

Customer review rating 4.0/5

Sue T. Families - Confirmed reviews ALL

Very enjoyable weekend

Customer review rating 4.0/5

Wendy R. Families - Confirmed reviews ALL

We booked a two bedroom, two bathroom apartment. Bedrooms were good but need a deep clean (under the beds very dusty) and the living area floor whilst looking clean were not. There was a dirty straw which had been pushed underneath the front of the dishwasher. Also the towel are very small. These could do with upgrading. The sink had leaked into the cupboard underneath (we fixed by tightening the plumbing) and the main TV would turn back on once turned off (we had to turn it off at the powerpoint as it was too bright to be left on overnight). There is a washing machine and dryer in the main bathroom but no washing power/liquid. The location was what we wanted and the staff were courteous.

Customer review rating 4.5/5

Marian C. Families - Confirmed reviews ALL

Your staff went above and beyond to help us when our sons airbnb cancelled 2 hours before arriving from sydney and their new accomodation had a fire. Just allowing them to shower before going to their third place accomodation was amazing

Other web-users rate our hotel

  • 173 reviews 9.3/10 Location
  • 546 reviews 8.6/10 Room
  • 443 reviews 8.6/10 Service
  • 7 reviews 8.3/10 WiFi
  • 282 reviews 8.4/10 Comfort
  • 269 reviews 9/10 Cleanliness
  • 113 reviews 9.6/10 Vibe
  • 102 reviews 4.3/10 Breakfast

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