Mercure Pakenham

Customer review rating (ALL Rating) 4.7/5 448 reviews

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Hotel extras

  • Ideally situated across from Cardia Club open 7 days a week

  • 500m from Pakenham Train Station

  • 64 spacious guest rooms and apartments for all of your needs

  • Reception Hours 7am - 10pm (7 days a week)

Our accommodation(s)

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Hotel location

Mercure Pakenham

77 Racecourse Road
3810 Pakenham

GPS:-38.0768, 145.49351

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Bar
  • Meeting rooms


Mercure Pakenham Restaurant Offering contemporary cuisine to guests between the hours of 7am-11am

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.7/5  448 reviews

TripAdvisor Rating  5.0/5  1 reviews


Customer review rating 5.0/5

Barbara F. Couples - Confirmed reviews ALL

was excellent, could not fault it from the booking, to the reception, greeting, your receptionist was excellent, we were able to have an early checkroom having driven 3 hours down to pakenham. Room was brilliant, large, clean, great bed., beautiful bathroom, large tv, loved the bedhead, going to look for one for myself. had the continental breakfast on departure. 5 star.

Good stay

Customer review rating 5.0/5

Anonymous Families - Confirmed reviews ALL

Clean omfortable and great breakfast

Lovely new premises. Spacious rooms, exceptionally clean with everything we needed for our two night stay.

Customer review rating 5.0/5

Cherie Friends - Confirmed reviews ALL

Room rate was very reasonable for the size and quality of the room (233) were we stayed. Quality for money. Loved the large TV. Instructions for the TV remote use were very good. The instructions for the Air Conditioner were in very, very small print and could be more useful if produced in the same format as the TV remote, ie with pictures/diagrams of the functions and their use. When were were ready to check out there was a sign on the reception desk saying "Back in 5 minutes". I found this to be inconvenient as we had an appointment to be at and we needed to pay for a bottle of water we had used. The cleaning staff were mopping the floors in the lobby and were very helpful and took the details of our room and the $3.00 in cash that I left with her. Sorry I did not ask for her name, as she was very helpful and friendly. I understand that the staff may need have a break, but as a duty of care there should be a minimum of 2 people to be available to respond to customers needs on the front desk at all times. We would definitely use this venue again in the future as it is centrally located for our needs.

Good stay no issues

Customer review rating 5.0/5

Janene Families - Confirmed reviews ALL

Stayed overnight after day trip to Phillip island. Great room immaculate new facility. Loved the comfy king size mattress and large TV. Nice meal in Catalina Club next door. Nothing to dislike.

Great stop on route back to Melbourne

Customer review rating 4.5/5

Karen Couples - Confirmed reviews ALL

Great size hotel and location suited us. The only downside is Bistro not fully open, we followed recommendations to eat out for dinner at Shanikas. Good to have laundry facilities. Room spacious and lovely shower. The only issue we had is with air on, which kept cutting out and was making odd noises.

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Other web-users rate our hotel

  • 90 reviews 9.5/10 Location
  • 308 reviews 8.8/10 Room
  • 277 reviews 9.1/10 Service
  • 182 reviews 8.3/10 Comfort
  • 145 reviews 9.7/10 Cleanliness
  • 94 reviews 9.8/10 Vibe
  • 78 reviews 8.8/10 Amenities
  • 52 reviews 5.1/10 Breakfast

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