Mercure Pakenham 4 stars

Customer review rating (ALL Rating) 4.6/5 762 reviews

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Mercure Pakenham - Image 1
Mercure Pakenham - Image 2
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Mercure Pakenham - Image 4
77 Racecourse Road, 3810 Pakenham, Australia

Description

Hotel extras

  • Ideally situated across from Cardia Club open 7 days a week

  • 500m from Pakenham Train Station

  • 64 spacious guest rooms and apartments for all of your needs

  • Reception Hours 7am - 8pm (6pm on Sundays)

Our accommodation(s)

Book this hotel
Room 1
See availabilities

Room

Privilege Room with 1 King bed

Photo out of - Privilege Room with 1 King bed

Spacious modern room, containing a king size bed. Free WIFI, safe, coffee & tea making facilities and bathroom with shower.

Max. number of persons
2
Area
From 38 m² / 409 sq ft

Bedding

King size bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Drink vending machine
  • Ice Machine

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom doors 32 inches wide
  • Hair dryer in bathroom

Media And Technology

Complementary elements

  • Printer
  • Radio

Internet Facilities

  • Data port in room
  • Optical fiber
  • RJ 11 Outlet
  • RJ 45 Outlet
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • Satellite/cable colour TV
  • TV room service ordering
  • Web TV

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm for hearing impaired

Comfort Features

  • Alarm clock
  • Iron
  • Opening windows

Electric Facilities

  • 220/240 V AC

Temperature Air Control

  • Air Conditioning
  • Air cooling system

Working Area

  • Business Desk
  • 2 pers. max
  • 38 m² / 409 sq ft
  • Bedding 1 x King size bed(s)
See availabilities

Spacious modern room, containing 2 Queen size beds. Free WIFI, safe, coffee & tea making facilities and bathroom with shower.

Max. number of persons
4
Area
From 45 m² / 484 sq ft

Bedding

Queen size bed(s) x2

Extra bed in room for child on request

Extra bed in room for adult on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Drink vending machine
  • Ice Machine

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom doors 32 inches wide
  • Hair dryer in bathroom

Media And Technology

Complementary elements

  • Printer
  • Radio

Internet Facilities

  • Data port in room
  • Optical fiber
  • RJ 11 Outlet
  • RJ 45 Outlet
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • Satellite/cable colour TV
  • TV room service ordering
  • Web TV

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm for hearing impaired

Comfort Features

  • Alarm clock
  • Iron
  • Opening windows

Electric Facilities

  • 220/240 V AC

Temperature Air Control

  • Air Conditioning
  • Air cooling system

Working Area

  • Business Desk
See availabilities

Suite

Two Bedroom Luxury Suite with 2 Queen beds

Photo out of - Two Bedroom Luxury Suite with 2 Queen beds

Spacious modern two bedroom suite, containing a 2 queen size beds. Free WIFI, safe, coffee & tea making facilities and bathroom with shower.

Max. number of persons
4
Area
From 58 m² / 624 sq ft

Bedding

Queen size bed(s) x2

Extra bed in room for child on request

Extra bed in room for adult on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Drink vending machine
  • Ice Machine

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom doors 32 inches wide
  • Hair dryer in bathroom

Media And Technology

Complementary elements

  • Printer
  • Radio

Internet Facilities

  • Data port in room
  • Optical fiber
  • RJ 11 Outlet
  • RJ 45 Outlet
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • Satellite/cable colour TV
  • TV room service ordering
  • Web TV

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm for hearing impaired

Comfort Features

  • Alarm clock
  • Iron
  • Opening windows

Electric Facilities

  • 220/240 V AC

Temperature Air Control

  • Air Conditioning
  • Air cooling system

Working Area

  • Business Desk
See availabilities

Hotel location

Mercure Pakenham

77 Racecourse Road
3810 Pakenham
Australia

GPS:-38.0768, 145.49351

Telephone
Fax +61 6135941103

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • 64 rooms
  • 3 floors

Languages spoken at the hotel

  • English

Reduced mobility Facilities

100% Non Smoking Property

Elevator to all floor

Wi-Fi

  • High Speed internet
  • High Speed WiFi
  • WiFi at the hotel
  • WiFi in the communal areas
  • High speed transmission line

Air conditioning

Check In & Check-out facilities

  • Express check-in
  • Express check-out
  • Late Checkout

Concierge

  • Concierge

Catering

One Restaurant

One Bar

Business

2 Meeting rooms

MERCURE PAKENHAM RESTAURANT

Photo out of - MERCURE PAKENHAM RESTAURANT

Discover Bistrot Le Mode, where French bistro dining meets warmth, flavour and elegance. Enjoy seasonal plates, classic French-inspired flavours and thoughtfully curated wines, cocktails and aperitifs in a welcoming setting.

Cooking style
French
Capacity
65
Accessibility
Accessible service
3810 Pakenham, Australia
Telephone +61 3 5941 1103
Opening hours
Monday
  • -
Tuesday
  • -
Wednesday
  • -
Thursday
  • -
Friday
  • -
Saturday
  • -
Sunday
  • -
Subsequent opening hours

Other informations

Services

  • Air conditioning
  • Wheelchair access
  • Non Smoking Area

Payment

  • Cash
  • Credit card

Credit cards

  • American Express
  • Mastercard
  • China UnionPay
  • Diners Club
  • Visa

Wine and other drinks information

  • Apéritif
  • Cocktail
  • Wine by the glass available
  • Soft drinks
  • Digestifs

Accommodate food

  • Children menu
  • Light menu
  • Salt-free menu
  • Vegetarian menu

Discover Bistrot Le Mode, where French bistro dining meets warmth, flavour and elegance. Enjoy seasonal plates, classic French-inspired flavours and thoughtfully curated wines, cocktails and aperitifs in a welcoming setting.

Mercure Pakenham Bar offering refreshing beverages daily to guests

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  762 reviews

Customer review rating 5.0/5

Siobhan S. Friends - Confirmed reviews ALL

Customer review rating 1.0/5

Daniel N. Couples - Confirmed reviews ALL

Customer review rating 5.0/5

Sui L. Couples - Confirmed reviews ALL

Customer review rating 5.0/5

Sufraj K. Couples - Confirmed reviews ALL

Customer review rating 5.0/5

Simon D. Business - Confirmed reviews ALL

Customer review rating 1.0/5

Daniel N. Couples - Confirmed reviews ALL

Love staying with Mercure. Rooms are excellent and food is fantastic. Staff are always very helpful - could not fault. The night we stayed however, we were woken to a loud noise at 1am and continued until 5am. It sounded like a grinder on the roof. We even had to go outside to check for ourselves as it was so loud in our room. I rang the hotel 24 hours who lodged the complaint but said noone would be able to get out until business hours. We had to leave for work at 6.30am with little sleep and a long drive ahead. So my partner and I had to take the day off as we were in no state to be driving or operating heavy machinery.

Customer review rating 5.0/5

Sui L. Couples - Confirmed reviews ALL

We had a great stay in your nice and well run hotel. Your staff was professional and polite, especially Susie who was welcoming and warm. We love that the washer and dryer was free, although the dryer took a bit long to do its job.

Customer review rating 5.0/5

Sufraj K. Couples - Confirmed reviews ALL

I have stayed here twice and both times Suzie has been amazing to deal with. She's very considerate and goes out of her way to make sure we're looked after.

Customer review rating 5.0/5

Simon D. Business - Confirmed reviews ALL

Seamless online booking and onsite check-in process. Received helpgul advice from your check-in staff regarding travelling to my business conference very early the next morning. Had an issue with my room safe, staff were helpful in identifying the fault and taking steps to fix it promptly.

Customer review rating 2.5/5

Cassandra S. Couples - Confirmed reviews ALL

We communicated we would be arriving about 8.30pm. The concierge (?) called us to check our progress because we were later than this. We advised we would arrive soon after 9pm. We were not advised the doors would be locked and no access without a card. We called the after hours number 4 times due to no answer. Knocked on the door because there was someone behind the bar who gave us a rude look. She did let us in and said we needed to call the AH number. After explaining we tried, she then confirmed she was aware of our booking and our keys were ready and she checked us in. The room was neat and tidy but very dusty. Dust on all surfaces and the couch cushions were the worst. The couch could not be sat on. The room was reasonable and a good location for our plans but nothing about the experience was note worthy.

Customer review rating 2.0/5

Nathan M. Business - Confirmed reviews ALL

The room is good size for one night stay. The bed is very comfortable, however the split system air conditioner made a gurgaling sound all night long. i only got a couple of hours sleep when i turned the air con off. But then the room temperature incresed and made it uncomfortable

Customer review rating 4.0/5

David J. W. Solo - Confirmed reviews ALL

Enjoyable stay

Customer review rating 4.5/5

Ruth R. Families - Confirmed reviews ALL

The hotel was great, but the staff were amazing. They went above and beyond not only to serve us, but to connect. Wow sets a new benchmark! Great

Customer review rating 5.0/5

Bruce P. Couples - Confirmed reviews ALL

My wife and i thoroughly enjoyed our two night stay to celebrate my wife's birthday.. All aspects were very professional, from booking our room, staff looking after our room to the staff in the Mercure French Restaurant. Restaurant staff were very attentive to our needs, and made our birthday celebrations something very special

Customer review rating 4.5/5

Shaun C. Business - Confirmed reviews ALL

Great staff, Raj was wonderfull.

Customer review rating 4.0/5

Brenda W. Friends - Confirmed reviews ALL

This place was very accommodating to my needs. Much appreciated

Customer review rating 5.0/5

Jason E. Couples - Confirmed reviews ALL

staff where amazing no issue with them at all

Customer review rating 5.0/5

Robert M. Couples - Confirmed reviews ALL

quick stopover staff were friendly and helpful overall a great stay

Customer review rating 5.0/5

Narelle S. Couples - Confirmed reviews ALL

Our stay was restful. Everything is well presented and comfortable. Dinner at the French restaurant downstairs was 10 out of 10. Definitely recommend eating dinner at the restaurant if staying.

Customer review rating 4.5/5

Marion S. Friends - Confirmed reviews ALL

Room excellent. Stay enhanced by wonderful dining experience in Bistot Lo Mode

Customer review rating 5.0/5

Karen F. Families - Confirmed reviews ALL

The room was clean, the staff were amazing

Customer review rating 4.5/5

Gavin D. Families - Confirmed reviews ALL

staff were very polite and very helpful

Customer review rating 4.5/5

Kim S. Families - Confirmed reviews ALL

We were in Pakenham for a wedding. The access to the pub next door was great. Close to kids activities and transport.

Customer review rating 5.0/5

Ian T. Business - Confirmed reviews ALL

Breakfast food was cool. Staff were excellent.

Other web-users rate our hotel

  • 185 reviews 9.2/10 Location
  • 555 reviews 8.5/10 Room
  • 499 reviews 8.9/10 Service
  • 7 reviews 8.5/10 WiFi
  • 279 reviews 8.9/10 Cleanliness
  • 110 reviews 9.7/10 Vibe
  • 94 reviews 6.2/10 Breakfast
  • 6 reviews 0/10 Wellness Area

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