Grand Mercure Malang Mirama

Customer review rating (ALL Rating) 4.7/5 1,914 reviews

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Description

Hotel extras

  • Within walking distance of the famed PLAZA ARAYA.

  • Strategically located near Abd Rahman Saleh Malang Airport

  • Near to Sarinah Mall Malang and other major shooping centres along Jenderal Basuki Rachmat.

  • Near tourist attractions such us Hawai Water Park, Malang Place and TGP Malang Monument.

  • Only 15 minutes by walking from Immigration and near the tourism Board Office.

Our accommodation(s)

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Hotel location

Grand Mercure Malang Mirama

Jalan Raden Panji Suroso No. 7, Jawa Timur
65126 MALANG
Indonesia

GPS:-7.942229, 112.64853

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.7/5  1,914 reviews

Good stay

Customer review rating 4.5/5

Meth Families - Confirmed reviews ALL

Nice & big room, friendly staff

Dear Mieta, Sugeng Dalu! Warmest Greeting from Grand Mercure Malang Mirama! Thank you for your kind words! We're delighted to hear that you found our rooms nice and spacious, and that our staff were friendly during your stay. Providing a comfortable and welcoming experience for our guests is our top priority, and we're glad to see that reflected in your feedback. We look forward to welcoming you back for another enjoyable stay in the future! Thank you. Best Regards, Sugito Adhi General Manager

Great stay

Customer review rating 5.0/5

Stephanie Business - Confirmed reviews ALL

Breakfast was delicious and has lots of varieties.

Dear Stephanie, Sugeng Dalu! Warmest Greeting from Grand Mercure Malang Mirama! Thank you for your positive feedback! We're thrilled that you enjoyed our breakfast offerings and found them delicious with plenty of variety. Providing a delightful culinary experience is one of our top priorities, and we're delighted that we could meet your expectations. We look forward to serving you again and providing you with more delicious meals during your future stays. Thank you. Best Regards, Sugito Adhi General Manager

Good service, but the room was not sound proof

Customer review rating 3.5/5

Fazri Families - Confirmed reviews ALL

The staff were friendly and responsive. Very helpful, food was great. This was 3rd visit to this hotel. But we were located at 18th floor, just below the roof top bar. The room was noisy, if the chair and table move upstairs, the noise were disturbing and we couldn't sleep well

Dear M. Fazri, Sugeng Sonten! Warmest Greeting from Grand Mercure Malang Mirama! Thank you for sharing your feedback with us. We're glad to hear that you appreciated our friendly and responsive staff, as well as the great food. We're also grateful for your continued patronage and that you've chosen to stay with us for the third time. We apologize for the inconvenience you experienced regarding the noise from the rooftop bar. Please rest assured that we take your feedback seriously, and we'll work on improving the soundproofing in the rooms located below the bar to ensure a more comfortable stay for our guests. We hope to have the opportunity to welcome you back for a more peaceful experience in the future. Thank you. Best Regards, Sugito Adhi General Manager

Other web-users rate our hotel

  • 371 reviews 8.8/10 Location
  • 1,500 reviews 9.3/10 Room
  • 1,851 reviews 9.3/10 Service
  • 17 reviews 7.4/10 WiFi
  • 794 reviews 9.1/10 Amenities
  • 792 reviews 9.3/10 Cleanliness
  • 691 reviews 9.5/10 Vibe
  • 623 reviews 9.1/10 Breakfast

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