Grand Mercure Malang Mirama 5 stars

Customer review rating (ALL Rating) 4.8/5 1,971 reviews

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Jalan Raden Panji Suroso No. 7, Jawa Timur, 65126 MALANG, Indonesia

Description

Hotel extras

  • Within walking distance of the famed PLAZA ARAYA.

  • Strategically located near Abd Rahman Saleh Malang Airport

  • Near to Sarinah Mall Malang and other major shooping centres along Jenderal Basuki Rachmat.

  • Near tourist attractions such us Hawai Water Park, Malang Place and TGP Malang Monument.

  • Only 15 minutes by walking from Immigration and near the tourism Board Office.

Our accommodation(s)

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Hotel location

Grand Mercure Malang Mirama

Jalan Raden Panji Suroso No. 7, Jawa Timur
65126 MALANG
Indonesia

GPS:-7.942229, 112.64853

Telephone

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Shuttle
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Bar
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.8/5  1,971 reviews

Customer review rating 4.5/5

Tegar Y. B. Families - Confirmed reviews ALL

I stayed for 2 nights with my family. My kids were really enjoy the pool. The rest of facility and service is fine, but not impressive

Dear TEGAR Y. B., Warmest Greeting from Grand Mercure Malang Mirama.. Thank you for trust and staying with us at Grand Mercure Malang Mirama. We very appreciate you taking the time to share your stay experience. We are pleased to hear that you enjoyed your stay with us. Your suggestions and advice are highly valuable to us for the continuous development and enhancement of our services. We will share this valuable information to all of our staff members, I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Since We aim to consistently provide the best services to meet your expectations and those of all our guests. We look forward to welcoming you back soon. Thank You Sincerely, Sugito Adhi Cluster General Manager Grand Mercure Malang Mirama Mercure Surabaya Grand Mirama

Customer review rating 5.0/5

Yomin S. Families - Confirmed reviews ALL

All service and food good

Dear YOMIN S., Warmest Greeting from Grand Mercure Malang Mirama.. Thank you for trust and staying with us at Grand Mercure Malang Mirama. We very appreciate you taking the time to share your stay experience. We are pleased to hear that you enjoyed your stay with us. Your suggestions and advice are highly valuable to us for the continuous development and enhancement of our services. We will share this valuable information to all of our staff members, I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Since We aim to consistently provide the best services to meet your expectations and those of all our guests. We look forward to welcoming you back soon. Thank You Sincerely, Sugito Adhi Cluster General Manager Grand Mercure Malang Mirama Mercure Surabaya Grand Mirama

Customer review rating 4.5/5

Febri F. T. Families - Confirmed reviews ALL

We stayed at Grand Mercure Malang from January 3–5, and it was a truly enjoyable and memorable experience for our family. We booked two rooms—one under my Platinum membership and the other under my wife’s Gold membership—and we were very pleased that both rooms were upgraded to Executive Suites. This thoughtful gesture made our stay feel extra comfortable and special. Although early check-in was not available due to full occupancy on our arrival day, we completely understood the situation. What made us happy was that the hotel kindly provided us with a late check-out, allowing us to enjoy the hotel longer and relax without rushing on our departure day. As a Platinum member, we received complimentary breakfast for two, while our children used breakfast vouchers from the Accor app. The breakfast was excellent, offering a wide variety of food choices that suited both adults and children. Everything was delicious and satisfying. We also enjoyed afternoon tea at the Sky Lounge on the 19th floor. The welcome drink of fresh fruit juice was refreshing, and the snacks and pizza were delightful. Our children especially loved this experience—it became one of their favorite moments during the stay. On the first day, the hotel was quite busy, and it was also raining, so our children did not swim in the pool. However, the large bathtub in the room was a great alternative, and they happily enjoyed soaking and relaxing there. On the second and third days, when the hotel was less crowded, our children had a wonderful time swimming and playing in the pool. During this stay, we did not have the opportunity to try some activities such as animal feeding and ATV rides, but we are looking forward to enjoying these activities on our next visit. The hotel’s location is very strategic, with easy access to the toll road, making it very convenient for travelers visiting Malang. Overall, we were very satisfied with our stay and truly enjoyed the hospitality, facilities, and family-friendly atmosphere. We highly recommend Grand Mercure Malang for families planning a vacation in Malang, and we look forward to returning again in the future.

Dear FEBRI F. T., Warmest Greeting from Grand Mercure Malang Mirama.. Thank you for trust and staying with us at Grand Mercure Malang Mirama. We very appreciate you taking the time to share your stay experience. We are pleased to hear that you enjoyed your stay with us. Your suggestions and advice are highly valuable to us for the continuous development and enhancement of our services. We will share this valuable information to all of our staff members, I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Since We aim to consistently provide the best services to meet your expectations and those of all our guests. We look forward to welcoming you back soon. Thank You Sincerely, Sugito Adhi Cluster General Manager Grand Mercure Malang Mirama Mercure Surabaya Grand Mirama

Customer review rating 5.0/5

Dennis B. Business - Confirmed reviews ALL

The best breakfast in Malang, super kind staff, and very clean rooms make this hotel my favorite place to stay whenever I’m in Malang

Dear DENNIS B., Warmest Greeting from Grand Mercure Malang Mirama.. Thank you for trust and staying with us at Grand Mercure Malang Mirama. We very appreciate you taking the time to share your stay experience. We are pleased to hear that you enjoyed your stay with us. Your suggestions and advice are highly valuable to us for the continuous development and enhancement of our services. We will share this valuable information to all of our staff members, I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Since We aim to consistently provide the best services to meet your expectations and those of all our guests. We look forward to welcoming you back soon. Thank You Sincerely, Sugito Adhi Cluster General Manager Grand Mercure Malang Mirama Mercure Surabaya Grand Mirama

Customer review rating 4.5/5

Anders D. V. Friends - Confirmed reviews ALL

We had a very nice stay over new year at Grand Mercure Malang. The rooms and the breakfast was very nice.

Dear ANDERS D. V., Warmest Greeting from Grand Mercure Malang Mirama.. Thank you for trust and staying with us at Grand Mercure Malang Mirama. We very appreciate you taking the time to share your stay experience. We are pleased to hear that you enjoyed your stay with us. Your suggestions and advice are highly valuable to us for the continuous development and enhancement of our services. We will share this valuable information to all of our staff members, I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Since We aim to consistently provide the best services to meet your expectations and those of all our guests. We look forward to welcoming you back soon. Thank You Sincerely, Sugito Adhi Cluster General Manager Grand Mercure Malang Mirama Mercure Surabaya Grand Mirama

Other web-users rate our hotel

  • 288 reviews 8.6/10 Location
  • 1,284 reviews 9.3/10 Room
  • 1,755 reviews 9.4/10 Service
  • 15 reviews 4.4/10 WiFi
  • 952 reviews 9.3/10 Food
  • 722 reviews 9.4/10 Cleanliness
  • 699 reviews 9.2/10 Amenities
  • 543 reviews 9.4/10 Breakfast

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.