Grand Mercure Malang Mirama

Customer review rating (ALL Rating) 4.7/5 1,918 reviews

Grand Mercure Malang Mirama - Image 1
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Description

Hotel extras

  • Within walking distance of the famed PLAZA ARAYA.

  • Strategically located near Abd Rahman Saleh Malang Airport

  • Near to Sarinah Mall Malang and other major shooping centres along Jenderal Basuki Rachmat.

  • Near tourist attractions such us Hawai Water Park, Malang Place and TGP Malang Monument.

  • Only 15 minutes by walking from Immigration and near the tourism Board Office.

Our accommodation(s)

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Hotel location

Grand Mercure Malang Mirama

Jalan Raden Panji Suroso No. 7, Jawa Timur
65126 MALANG
Indonesia

GPS:-7.942229, 112.64853

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.7/5  1,918 reviews

Brilliant first impression

Customer review rating 5.0/5

C. G. H. Business - Confirmed reviews ALL

It was my very first time to Malang on business and I must say I was very impressed with the stay. The executive suite was spacious and well-stocked, clean up was spick and span without touching any of my personal belongings except for neater placement, and every request, even morning wake-up calls, was handled with care. A stand-out was when I had to check out early but return in the afternoon needing a shower (I was in the rural areas for work and needed to head to the airport), the staff gamely offered me the use of the spa's shower facilities which was more than I could ask for and I deeply appreciate it. Perhaps the only thing I would like to have some control over was the air-conditioning which got exceptionally cold at night and I wasn't able to effectively turn the temperature up. Also, perhaps an option for soy or oat milk with coffee as some of my guests and I are lactose intolerant.

very good for family staycation

Customer review rating 4.5/5

Renaldo F. Families - Confirmed reviews ALL

love the hotel scent, very good facility especially the swimming pool & water slide, wide room suitable for family stay. very delicious & lots of breakfast menu

Dear Renaldo, Sugeng Dalu! Warmest Greeting from Grand Mercure Malang Mirama! Thank you for your fantastic feedback! We’re thrilled to hear that you had a very good family staycation and loved the hotel scent. It's great to know that you enjoyed our facilities, especially the swimming pool and water slide, and found the room spacious and suitable for your family. We’re also glad you appreciated the delicious and varied breakfast menu. We look forward to welcoming you and your family back for another wonderful stay! Maturnuwun. Best Regards, Sugito Adhi General Manager

Customer review rating 4.5/5

Ni M. I. Families - Confirmed reviews ALL

Good experience, clean,breakfast almost perfect, kids friendly.. Staff very helpful.

Dear Ni m. I., Sugeng Dalu! Warmest Greeting from Grand Mercure Malang Mirama! Thank you for your wonderful feedback! We’re delighted to hear that you had a good experience and appreciated the cleanliness, breakfast, and kids-friendly environment. We’re also glad our staff was very helpful during your stay. We look forward to welcoming you back for another enjoyable stay! Maturnuwun. Best Regards, Sugito Adhi General Manager

Too Noisy

Customer review rating 2.0/5

Anonymous Solo - Confirmed reviews ALL

The room is boisterous at night, and you can hear the noise from the next door and upstairs.

Dear Jianfeng, Sugeng Dalu! Warmest Greeting from Grand Mercure Malang Mirama! Thank you for sharing your feedback. We sincerely apologize for the noise disturbances you experienced during your stay. Your comfort is important to us, and we will look into ways to improve the sound insulation in our rooms. We hope to have the opportunity to provide you with a quieter and more restful stay in the future. Maturnuwun. Best Regards, Sugito Adhi General Manager

Memorable Stay

Customer review rating 5.0/5

Arie Families - Confirmed reviews ALL

Very comfortable and fun stay

Arie Ristaman yang terhormat, Sugeng Dalu! Salam Hangat dari Grand Mercure Malang Mirama! Terima kasih atas ulasan Anda. Kami berharap Anda memiliki pengalaman yang menyenangkan selama menginap di hotel kami, dan kami berharap dapat menyambut Anda kembali di masa mendatang. Maturnuwun. Salam Hangat, Sugito Adhi General Manager

Other web-users rate our hotel

  • 363 reviews 8.8/10 Location
  • 1,492 reviews 9.3/10 Room
  • 1,873 reviews 9.4/10 Service
  • 17 reviews 8.3/10 WiFi
  • 803 reviews 9/10 Amenities
  • 786 reviews 9.3/10 Cleanliness
  • 644 reviews 9.5/10 Vibe
  • 618 reviews 9.2/10 Breakfast

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