Mövenpick Resort Waverly Phu Quoc

Customer review rating (ALL Rating) 4.5/5 1,189 reviews

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Mövenpick Resort Waverly Phu Quoc - Image 1
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Ong Lang Hamlet, Cua Duong Village, Phu Quoc District, 92000 PHU QUOC, Vietnam

Description

Hotel extras

  • 305 family-friendly room options with private balconies or pool access, latest in-room comfort

  • 70 years of Mövenpick culinary heritage with a variety of restaurants.

  • A wide range of lifestyle and fun activities for families and friends.

  • 720 m2 Ballroom with column-free.

  • A haven of wellness with a total of 15 treatment rooms.

Our accommodation(s)

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Hotel location

Mövenpick Resort Waverly Phu Quoc

Ong Lang Hamlet, Cua Duong Village, Phu Quoc District
92000 PHU QUOC
Vietnam

GPS:10.283008, 103.924173

Telephone

Access and transport

Hotel services

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On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.5/5  1,189 reviews

TripAdvisor Rating  4.5/5  1,063 reviews

Certificate of excellence 2024

A wonderful holiday at Mövenpick Phu Quoc

TripAdvisor rating 5.0/5

TomekZG TripAdvisor review

Beautifully located hotel with a beautiful beach. Decorated very nicely and comfortably. Beautiful and well-kept plants outside. Hotel employees are very nice and helpful. We are in Vietnam for the first time and we are very pleased with the hotel. Delicious breakfasts and wonderful service. We will gladly come back here. Special thanks to Dennis, Hoa, Chloe, Sunny, Alice from the Sky Lounge, for a smile and professional service.

Good stay

Customer review rating 4.5/5

W. Families - Confirmed reviews ALL

This time the stay was different from the last time. Not only was the room upgraded, but there was also a private check-in area for platinum members. There is also a restaurant that provides breakfast exclusively for Platinum members. But unfortunately, the waiters in the restaurant may not have been well trained. When we entered the restaurant for breakfast, they only asked us for our room number. After we chose our seats, they did not ask if we wanted tea or coffee. . . . The Aura Beach club staff were very helpful during the happy hour provided by the hotel。 This stay is generally very satisfactory, and I am very grateful for the hotel's arrangements.

Great stay, great location

Customer review rating 4.5/5

Carin Families - Confirmed reviews ALL

We had a lovely 6-night stay at Mövenpick Resort Waverly Phu Quoc. As an Accor Plus Platinum member, our room was upgraded to a wonderful suite overlooking the ocean. The hotel is just on the beach. Aurea Beach Club offers Happy Hour every evening from 17.30 to 18.30. We loved enjoying the fantastic sunset with a delicious cocktail in our hands. The delicious breakfast for Accor Platinum members and higher was served on floor 8. It contained everything you could think of including a glass of bubbly. It was never crowded and all staff there were so friendly and service-minded. Thank you Alice, Dennis, Janie, Hoa and Chloe! There is a stall with ice-cream and sorbet in the lobby. It would be great if this could be moved to the pool/beach area during day-time to facilitate for the guests by the pool and beach, and the hotel would definitely sell more. Unlike most other hotels, there was no telephone by the bed, which was inconvenient and not good in case of an emergency. Our telephone rang two nights, we woke up but did not answer since we did not expect any calls. However, our sleep was disturbed. There was a shortage of beach beds at times and many beach beds did not have mattresses. Many hotel guests came early morning and placed their towels on the sunbeds. One big shortcoming was the lack of toilets by the beach and pool. The few toilets, which are part of the Aurea Beach Club, are poorly signed and the location is not so good for visitors to the pool and beach. We suspect that many people, especially kids, do no use these toilets….. We did not use the pool! We strongly encourage the hotel to set up some more, easily visible toilets close to the towel distribution area. Overall, we had a great time and hope to return in the future.

Extremely disappointed Avoid

Customer review rating 1.0/5

Victor Couples - Confirmed reviews ALL

Very disappointed. At first glance the hotel looked modern by its design, green territory, nice beach. But the problem is bad management: the room was dirty, especially the carpet, bathroom full of black mold and the furniture with stains. Room's phone (to communicate with room service or reception) did not work and three complaints did not change anything. Got my foot wounded in dry sauna of the spa as there are nails popping out from wood flooring (no action was taken after complaint) and on top of that we got severe food ntoxication n Lang Chai restaurant. Avoid.

Nice view, location, friendly stuff

Customer review rating 3.0/5

Saby Couples - Confirmed reviews ALL

In general not bad. But expected more

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Other web-users rate our hotel

  • 443 reviews 7.1/10 Location
  • 1,013 reviews 8.2/10 Room
  • 1,344 reviews 7.8/10 Service
  • 6 reviews 9.2/10 WiFi
  • 650 reviews 9.2/10 Breakfast
  • 440 reviews 7.3/10 Cleanliness
  • 313 reviews 9.2/10 Vibe

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.