Mövenpick Resort Waverly Phu Quoc 5 stars

room cleaning is very bad

It was nice promotion with global hotel booking agencies, I found your nice deal, kept it from 16th-18th Apr 2021 for 02pax/ocean view. There were nice welcoming, perfect bedding, nice staffs, great breakfast(still miss your sunflower brown bread), convenient pool & its utility and sufficient private beach. There was noises as well. Of course it announced at check-in moment with official letter, describing team building event held during our stay. I’m not complaining about ‘noisy’, I’m recommending you to have some policy for private event for other guests. Such as volume of speakers/microphone on the beach or pool, could be down under certain decibel as a policy. The event made us reconsider of your reputation compare to your competitors. I wouldn’t be sure if I will book your brand near future unless any tremendous deal. I hope this comment find right person to take an action or reply, thank you.

Staff is helpful, and give us some benefit suggestion for food, good kid club with friendly staff. The worst thing is that sometime there is some terrible smell.

Peace place, good view, friendly staffs (however, both staffs and I forgot to mention about Discount for Accor Member Card. I paid 100% bill 3 times. At the 4th time, a staff asked and I used the card.

I was given 2 drinks at the bar next to the swimming pool. I stayed at 7th floor, which is the highest one so the view is spectacular. Mr Vu Le, the Reservation Agent is always willing to answer all my questions about booking. The staff is very lovely and helpful, the breakfast is very delicious. This is the best vacation I've ever had.

My parents used to travel here, and recommended this place to us. That's why I chose Movenpick as my stopover. But there are 2 points that make them feel very inconvenient, and lose interest. - Shuttle bus: Because of the plane delay, our family is about 45 minutes late. The shuttle bus took off at 1:00 pm, our family boarded the plane at 1:45 am, so the shuttle department asked us to wait until 3:00 pm to get the next bus. Our family has a 2-year-old-baby, and a 6-year-old child, so waiting at the airport is very inconvenient. This is not your fault, but we would like your company to arrange more reasonable transportation arrangements. - Chocolate hour: During our holidays, there is no chocolate fountain like everyone introduced, or pictures posted on facebook. Instead, it was a clay pot of chocolate, which looked very boring. This took our moods, as the chocolate hour was one of the things we expected, and chose Movenpick. Except for the aforementioned, everything else is superb, from the rooms, swimming pools, the staff, the beach, the restaurant, the spa, the scenery ... Anyway, we had an interesting vacation and will be back soon. Thank you.

We got a very good stay in Movenpick Phu Quoc with beautiful beach and great services. We love the diverse and delicious breakfast here also.

Really enjoyed the complex facilities and staff were welcoming and friendly. A few minor things that could be improved - beach and sea had lots of rubbish on it (it seemed that they had only bothered cleaning in the little square, no baby seats on free bikes, airport bus timetable wasn’t in sync with SGN flights.

Specially, i really really love your shuttle bus to centre. Inspite of only 2 people and we booked bus quite late, you’re still happy to get us. I’m really grateful for that

The Movenpick Phu Quoc is a wonderful resort. a beautiful property with great staff. i stayed for 2 nights and ll was perfect. The food at the Restaurant was very good and reasonable in price. there is a vast swimming pool, very nice spa, kids club and a very cool beach bar. but the best is the beach right in front which was very clean and beautiful.

We had a fantastic time at Mövenpick Resort Waverly Phu Quoc The hotel is new and very nice, no construction or disturbance that is common on the island. the hotel is located a bit from town, but we like that as the beach is very nice and peaceful. You can walk in both directions without any disturbance on the fantastic beach, just fantastic.

Great vacation with Movenpick Resort Waverly Phu Quoc. Luxurious room, clean. Great staff and service. Restaurants and appetizing dishes. Thank you Mr. Philippe, Ms. Mia and Resort. I will comeback again in the near future

My trip alone to Phu Quoc island for the very first time did not feel alone at all, thanks to the warm hospitality by the friendly team of Mövenpick Resort Waverly Phu Quoc. I would say every staff I encountered was very nice and attentive when it comes to service delivery! Special mention to Thang at the reception for a lovely welcome, Ryder & Rita in the restaurant for a nice chat & taking care of me when I visited the restaurant. Also, I love the breakfast buffet with a variety of foods including Western and Asian cuisine. Breakfast view is another plus of this resort!! Last but not least, since I booked the deluxe family room, it is huge and comfortable. The view from the room is second to none!! You would feel totally safe and clean when staying here. The resort also smells like heaven :) I really missed that scent now! Definitely I will come back with my family next time. Thank you Mövenpick Resort Waverly Phu Quoc!