Mövenpick Resort Waverly Phu Quoc 5 stars

Name: Mövenpick Resort Waverly Phu Quoc - ALL
Address: Ong Lang Hamlet, Cua Duong Village, Phu Quoc District, PHU QUOC, 92000, VN
Telephone: +842972699999
Rating: 4.4

Customer review rating (ALL Rating) 4.4/5 1,476 reviews

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Ong Lang Hamlet, Cua Duong Village, Phu Quoc District, 92000 PHU QUOC, Vietnam

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Mövenpick Resort Waverly Phu Quoc

Nestled on a stunning stretch of Ong Lang Beach, Mövenpick Resort Waverly Phu Quoc is not just a resort, it is your family's island paradise.
We understand the importance of creating a fun and relaxing environment for families of all sizes. That is why our resort offers everything you need for a memorable getaway.
Our 305 beautifully appointed rooms boast soft, refreshing tones and natural touches, creating a welcoming space for everyone to unwind.

305 family-friendly room options with private balconies or pool access featuring the latest in-room comforts, bathtubs & showers, and minibars, hosting up to 02 children under 12 years of age. At Mövenpick Resort Waverly Phu Quoc, we make moments.

Phu Quoc, Vietnam's "Pearl Island" in the Gulf of Thailand, blends rugged natural beauty, luxury resorts, and deep local traditions. Whether you want action-packed adventure, cultural deep dives, or blissful white-sand escapes, its itinerary has it all.

At Mövenpick Phu Quoc, we are more than a resort; we are a destination of stories, nature, and connection. Our mission is to craft experiences you remember not just for how beautiful they looked, but for how truly wonderful they made you feel.

Claudio SCHIBLI, Hotel Management

Hotel extras

A tropical wellness haven with 15 treatment rooms and private beach access.
Family-friendly resort with Little Birds Club, pool, and daily kids' activities.
720 sqm grand ballroom with adjoining beachfront outdoor event space.
Complimentary shuttle to and from Phu Quoc International Airport
Complimentary daily Chocolate Hour for guests.

Our accommodation(s)

Room

Superior King Room Garden View with Balcony

4 pers. max
35 m² / 376 sq ft

Bedding 1 x King size bed(s)
Views: Garden View

See availabilities

Room

Superior Twin Room Garden View with Balcony

4 pers. max
35 m² / 376 sq ft

Bedding 2 x Twin bed(s)
Views: Garden View

See availabilities

Room

Superior King Room Sea View with Balcony

4 pers. max
35 m² / 376 sq ft

Bedding 1 x King size bed(s)
Views: Ocean/Sea view
Most of the accommodation: Balcony

See availabilities

Room

Superior Twin Room Sea View with Balcony

4 pers. max
35 m² / 376 sq ft

Views: Ocean/Sea view
Most of the accommodation: Balcony

See availabilities

Room

Superior King Room with Direct pool Access

4 pers. max
35 m² / 376 sq ft

Bedding 1 x Twin bed(s)
Views: Ocean/Sea view
Most of the accommodation: Balcony or Private Pool or Terrace

See availabilities

Room

Deluxe Family Room with Balcony

5 pers. max
54 m² / 581 sq ft

Bedding 1 x Queen size bed(s)
Views: Ocean/Sea view
Most of the accommodation: Balcony

See availabilities

Suite

Sea View Suite Room with Balcony

4 pers. max
72 m² / 775 sq ft

Views: Ocean/Sea view
Most of the accommodation: Balcony

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Hotel location

Mövenpick Resort Waverly Phu Quoc

Ong Lang Hamlet, Cua Duong Village, Phu Quoc District
92000 PHU QUOC
Vietnam

GPS:10.283008, 103.924173

+84 297 2699 999

Cao Dai Temple

Art and Culture

Su Muon Pagoda

Art and Culture

Phu Quoc National Park

Park

Suoi Tranh Waterfall

Wood/forest

Hotel services

Check-in from 03:00 PM - Check out up to 12:00 PM

On site

Swimming pool
Car park
Shuttle
Restaurant
Wheelchair accessible
Fitness center
Wi-Fi
Air conditioning
Breakfast
Bar
Meeting rooms
100% Non Smoking Property
Room service

The Islander

The place for delicious food with live cooking stations and an international à la carte menu for meals throughout the day.

Aura Beach Club

Aura Beach Club located on a beautiful sun-soaked stretch of sand in Ong Lang Beach, is a destination for good vibes! Here, memories are shared over delicious tapas, innovative drinks, and soulful soundtracks. Join us for perfect island days!

ALTITUDE 8 - SKY BISTRO

Perched on the 8th floor of Mövenpick Resort, enjoy panoramic views and an exclusive, high-quality dining experience. From peaceful mornings to intimate, sophisticated evenings. Your sky-high retreat!

Waverly Lounge

The Lobby Lounge is the perfect choice for a mid-morning coffee or afternoon tea. A selection of traditional Vietnamese teas, coffees, refreshing drinks, cakes and pastries are available.

POOL BAR

Make yourself comfortable on our sofas or at the terrace by the pool and enjoy your favorite drinks

Ice-cream Parlor

Indulge in the delights of delicious freshly made ice cream; just what you need on a hot summer's day. Stop by the Ice Cream Parlor at Waverly Lounge and enjoy summer at its best!

Fitness center

Stay fit and continue your workout routine at Elements Fitness, equipped with the latest exercise machines. It's the ideal place to start the day or to re-boost yourself after a busy day around the island.

Spa

Calm your mind and indulge in the tranquility of the surroundings. Our Elements Spa has 15 treatment rooms available for your pleasure, as well as a whirlpool, steam room and sauna.

Meetings & Events

Number of Meeting Room: 3
Surface of the largest room: 720 m² / 7750 sq ft
Maximum seats capacity: 1020
Maximum capacity for banquets: 660

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Our guest reviews

100% genuine reviews from our guests

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ALL Rating 4.4/5 1,476 reviews

Pantarangkul P. Families - 6/14/2026 Confirmed reviews ALL

Dear Ms. P., Warm greetings from Mövenpick Resort Waverly Phu Quoc! It was a great pleasure having you stay at our resort. Thank you for taking the time to complete our online guest satisfaction survey. We appreciate your review and the compliments about our team. It is always encouraging for us to learn that our valuable guests are satisfied with our service and motivates us to do better to ensure that our guests have a warm and pleasant experience. Once again, thank you for making us one of your preferred accommodation choices. We hope that we will have the pleasure of welcoming you and your family again in the near future. Warm regards, Vi Do Guest Experience Manager

Jay V. K. Families - 6/14/2026 Confirmed reviews ALL

Dear Mr. K., Warm greetings from Mövenpick Resort Waverly Phu Quoc! It was a great pleasure having you stay at our resort. Thank you for taking the time to complete our online guest satisfaction survey. We appreciate your review and the compliments about our resort. It is always encouraging for us to learn that our valuable guests are satisfied with our service and motivates us to do better to ensure that our guests have a warm and pleasant experience. We also have noted your observation for improvement to the vegetarian option in breakfast. Please be assured that we will coordinate the plans for the enhancement with the respective team members. We seek your patience and understanding, as the recommendations may require time to be implemented. Once again, thank you for making us one of your preferred accommodation choices. We hope that we will have the pleasure of welcoming you and your family again in the near future. Warm regards, Vi Do Guest Experience Manager

Reinard W. Families - 6/11/2026 Confirmed reviews ALL

Dear Mr. W., Warm greetings from Mövenpick Resort Waverly Phu Quoc! It was a great pleasure having you stay at our resort. Thank you for taking the time to complete our online guest satisfaction survey. We appreciate your review and the compliments about our team. It is always encouraging for us to learn that our valuable guests are satisfied with our service and motivates us to do better to ensure that our guests have a warm and pleasant experience. Once again, thank you for making us one of your preferred accommodation choices. We hope that we will have the pleasure of welcoming you and your family again in the near future. Warm regards, Vi Do Guest Experience Manager

Handp Couples - 6/9/2026 Confirmed reviews ALL

Nice Hotel situated in a peaceful location. Booked a room with a nice sea view for our honeymoon. However; The service could have been better given that it's a 5 star hotel. - Check-in experience was average compared to other big hotel chains - There is no iron in the room, you have to request it from the housekeeping - In-room slippers are quite unhygienic, you'll be provided with reusable rubber slippers - Bathroom amenities are not being checked and refilled, on 2nd day of our stay, my wife was in the middle of her shower when the shower gel run out. Had to call the housekeeping for replenishment, when the personnel arrived, my wife had to go out of the bathroom as they won't provide a replacement container, instead they have to refill manually - Room is not cleaned well, there left over stuffs from the previous guest which was not removed during cleaning prior to our stay - Bathroom sink is clogged, probably poor piping, it will become a swimming pool for few minutes - The complimentary cake was taken out from the room by housekeeping on the 2nd day of stay, but they placed it outside the room for the next 3 days until we checked out, nobody collected it - flies are roaming around in front of our door - Breakfast was bit odd, arrangements are inconsistent, depending on the personnel on duty - they will and will not escort you to a table, which can be chaotic especially when its crowded Most of the personnel are unwelcoming, standards are not being upheld properly given that it's one of Accor premium properties. Fortunately we have encountered some nice people; Fortunately, we have encountered some nice people; Thanks to Hieu from reception, Sparrow from Aura, Thanh from the restaurant, the security Man with glasses and Chan from the reception during check-out (wished she was the one who handled our check-in).

Dear Valued Guest, Warm greetings from Mövenpick Resort Waverly Phu Quoc! It was a great pleasure having you stay at our resort. Thank you for taking the time to share your feedback about your stay experience with us. We are sorry to hear of your disappointment about the service you received. It is never our intention to make any guest feel frustrated, and we are especially sorry for the lack of attention to the cleaning room from our team. We have noted your observations and recommendations for improvements to the cleaning and breakfast services. Please be assured that we will coordinate the plans for these enhancements with the respective team members. Unfortunately, there is no way of recreating the past or reversing the unpleasant experiences you received. However, we can assure you that we value your feedback, and your feedback has been utilized for proper training with our teams to improve both service and communication. We truly regret that we didn’t meet your expectations this time, but we hope we might have another chance in the future to show you the genuine hospitality we are known for. Warm regards, Vi Do Guest Experience Manager

Sara A. M. Couples - 6/7/2026 Confirmed reviews ALL

The resort itself is stylish and clean, and food is tasty and fresh. However, the restaurant staffs’ knowledge of allergens is shocking and somewhat dangerous. For a resort of this stature and standard, I would expect more thorough training of staff. Service from reception staff is also sub-par and their English speaking skills are mostly limited. Given that many of the clientele are English speakers, this was problematic at times. While we generally did enjoy our time at this resort, I do not believe we received 5* treatment, nor did the services and activities in the hotel reflect their rating.

Dear Ms. A. M., Warm greetings from Mövenpick Resort Waverly Phu Quoc! It was a great pleasure having you stay at our resort. Thank you for taking the time to share your feedback about your stay experience with us. We are truly sorry to hear of your disappointment about the service you received. It is never our intention to make any guest feel unwelcome or frustrated, and we are especially sorry for the lack of communication skills from our team. We have noted your observations and recommendations for improvements to the restaurant and check-in services. Please be assured that we will coordinate the plans for these enhancements with the respective team members. We seek your patience and understanding, as the recommendations may require time to be implemented. Unfortunately, there is no way of recreating the past or reversing the unpleasant experience you received. However, we can assure you that we value your feedback, and it has been utilized for proper training with our teams to improve both service and communication. We truly regret that we didn’t meet your expectations this time, but we hope we might have another chance in the future to show you the genuine hospitality we are known for. Warm regards, Vi Do Guest Experience Manager

Web-users rating

Other web-users rate our hotel

799 reviews 7.3/10 Location
1,658 reviews 7.9/10 Room
2,531 reviews 8/10 Service
17 reviews 9.4/10 WiFi
1,016 reviews 8.8/10 Breakfast
730 reviews 7/10 Cleanliness
667 reviews 9.1/10 Vibe
50 reviews 8.8/10 Bar

115 reviews 6.6/10 Location
235 reviews 7.4/10 Room
290 reviews 7/10 Service
127 reviews 8.6/10 Breakfast
122 reviews 8.3/10 Pool
94 reviews 5.8/10 Cleanliness
64 reviews 6.4/10 Value

105 reviews 7.2/10 Location
205 reviews 8/10 Room
242 reviews 7.6/10 Service
127 reviews 8.7/10 Breakfast
97 reviews 7.1/10 Cleanliness
71 reviews 9.1/10 Vibe
5 reviews 9/10 Bar

9 reviews 7.2/10 Location
15 reviews 7.6/10 Room
32 reviews 8.1/10 Service
14 reviews 9.2/10 Beach
13 reviews 8.2/10 Food
12 reviews 8.8/10 Pool
11 reviews 8.7/10 Breakfast
10 reviews 8.5/10 Amenities

Frequently asked questions

Where is the hotel located and how can I get there?

What types of rooms are available?

Mövenpick Resort Waverly Phu Quoc offers a variety of accommodations including:

Superior King Room Garden View with Balcony
Superior Twin Room Garden View with Balcony
Superior King Room Sea View with Balcony
Superior Twin Room Sea View with Balcony
Superior King Room with Direct Pool Access
Deluxe Family Room with Balcony
Sea View Suite Room with Balcony

We provide 39 family rooms and 45 connecting rooms for your convenience.

What services and amenities are available?

Mövenpick Resort Waverly Phu Quoc offers a wide range of amenities:

Free Wi-Fi and on-site secure parking
Breakfast buffet at The Islander for an additional fee
Outdoor pool and Elements Fitness center
Elements Spa with 15 treatment rooms
Restaurants: The Islander, Aura Beach Club, and Altitude 8 - Sky Bistro
Bars: Waverly Lounge and Pool Bar
Wheelchair accessible facilities and shuttle service for an additional fee

What dining options are available?

Mövenpick Resort Waverly Phu Quoc offers several dining venues:

The Islander: International cuisine with live cooking stations, open daily from 06:30 AM to 10:00 PM.
Aura Beach Club: Regional tapas and drinks on the beach.
Altitude 8 - Sky Bistro: Sophisticated bistro dining on the 8th floor.
Waverly Lounge: Coffee, tea, and pastries in the lobby.
Ice-cream Parlor: Freshly made ice cream.

Room service is available for hot meals and snacks.

What are the check-in and check-out times?

At Mövenpick Resort Waverly Phu Quoc, check-in is from 03:00 PM and check-out is up to 12:00 PM. For more flexibility, many hotels offer the late check-out option, allowing you to enjoy your stay longer. Indeed, members of the ALL Accor loyalty program benefit from preferential conditions and late check-out. If you are not a member, you can also request a late check-out when booking online, upon arrival or directly at the front desk the day before or the day of departure. A late departure can sometimes be offered until 1-2 PM.

Are there any special offers or discounts available?

Yes, Mövenpick Resort Waverly Phu Quoc regularly offers special deals and discounts, mainly accessible through our ALL Accor loyalty program. By becoming a free member, you benefit from preferential rates year-round, often 5% to 10% off. You can also take advantage of exclusive offers sometimes up to 30% or 40% off stays for certain periods. To maximize your savings, check the Deals section on all.accor.com, sign up for newsletters to receive the best offers by email, be flexible with your dates and book directly via the website or the ALL Accor app, to enjoy the best guaranteed rates and earn loyalty points.