Mövenpick Resort Waverly Phu Quoc 5 stars

Customer review rating (ALL Rating) 4.4/5 1,432 reviews

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Mövenpick Resort Waverly Phu Quoc - Image 1
Mövenpick Resort Waverly Phu Quoc - Image 2
Mövenpick Resort Waverly Phu Quoc - Image 3
Mövenpick Resort Waverly Phu Quoc - Image 4
Ong Lang Hamlet, Cua Duong Village, Phu Quoc District, 92000 PHU QUOC, Vietnam

Description

Hotel extras

  • A tropical wellness haven with 15 treatment rooms and private beach access.

  • Family-friendly resort with Little Birds Club, pool, and daily kids' activities.

  • 720 sqm grand ballroom with adjoining beachfront outdoor event space.

  • Complimentary shuttle to and from Phu Quoc International Airport

  • Complimentary daily Chocolate Hour for guests.

Our accommodation(s)

Book this hotel
Room 1
See availabilities

Room

Superior Twin Room Garden View with Balcony

Photo out of - Superior Twin Room Garden View with Balcony

Designed to inspire rest and relaxation. With calming color tones and contemporary decor, each room features two single beds, an HD TV, bathtub & shower, amenities, a working desk, free Wifi, a minibar, and a private balcony overlooking to the garden.

  • Views:

    Garden View

Max. number of persons
4
Area
From 35 m² / 376 sq ft

Bedding

Twin bed(s) x2

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee maker
  • Kettle
  • Mini-refrigerator
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Bidet
  • Fixed showerhead
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Slippers
  • Telephone in bathroom
  • Universal shaving plug

Media And Technology

Internet Facilities

  • Data port in room
  • High speed internetAdditional charge

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Blackout curtain
  • Hair dryer
  • Opening windows
  • Slippers
  • Turn Down Services

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system

Working Area

  • Adjustable desk lamp
  • Business Desk
  • Safe large enough to accommodate a laptop
  • 4 pers. max
  • 35 m² / 376 sq ft
  • Bedding 2 x Twin bed(s)
  • Views: Garden View
See availabilities

Designed to inspire rest and relaxation, our modern Superior King Room creates a feeling of home. Each room features a king-sized bed, HD TV, bathtub & shower, amenities, working desk, free WIFI, a minibar, Free airport transfer in shared shuttle and more

  • Views:

    Ocean/Sea view

  • Most of the accommodation:

    Balcony

Max. number of persons
4
Area
From 35 m² / 376 sq ft

Bedding

King size bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee maker
  • Kettle
  • Mini-refrigerator
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom doors 32 inches wide
  • Bathrobe
  • Bathroom products
  • Bidet
  • Fixed showerhead
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Slippers
  • Telephone in bathroom
  • Universal shaving plug

Media And Technology

Internet Facilities

  • Data port in room
  • Wireless internet in your room
  • High speed internetAdditional charge

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • Satellite/cable colour TV
  • 42'/107 cm screen
  • Flat screen
  • 4K-UHD screen - Ultra-high-definition television
  • LCD screen - Liquid crystal display

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Blackout curtain
  • Hair dryer
  • Opening windows
  • Slippers
  • Turn Down Services

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system

Working Area

  • Adjustable desk lamp
  • Business Desk
  • Safe large enough to accommodate a laptop
See availabilities

Designed to inspire rest and relaxation, our modern Superior Twin Room creates a feeling of home. Each room features two single beds, HD TV, bathtub & shower, amenities, working desk, free WIFI, a minibar, Free airport transfer in shared shuttle and more

  • Views:

    Ocean/Sea view

  • Most of the accommodation:

    Balcony

Max. number of persons
4
Area
From 35 m² / 376 sq ft

Bedding

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee maker
  • Kettle
  • Mini-refrigerator
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathrobe
  • Bathroom products
  • Bidet
  • Fixed showerhead
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Slippers
  • Telephone in bathroom
  • Universal shaving plug

Media And Technology

Internet Facilities

  • Data port in room
  • Wireless internet in your room
  • High speed internetAdditional charge

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • Satellite/cable colour TV
  • 48'/122 cm screen
  • Flat screen
  • 4K-UHD screen - Ultra-high-definition television
  • LCD screen - Liquid crystal display

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Blackout curtain
  • Hair dryer
  • Opening windows
  • Slippers
  • Turn Down Services

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system

Working Area

  • Adjustable desk lamp
  • Business Desk
  • Safe large enough to accommodate a laptop
See availabilities

Private Balcony with access to Pool, Garden Views, free WiFi, Espresso Machine, Minibar, Bathroom with Separate Rain Shower and Bathtub, Free airport transfer in shared shuttle and free kids club access. Also enjoy the free chocolate hour daily.

  • Views:

    Ocean/Sea view

  • Most of the accommodation:

    Balcony or Private Pool or Terrace

Max. number of persons
4
Area
From 35 m² / 376 sq ft

Bedding

King size bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee maker
  • Kettle
  • Mini-refrigerator
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathrobe
  • Bathroom products
  • Bidet
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Slippers
  • Telephone in bathroom
  • Universal shaving plug

Media And Technology

Internet Facilities

  • Data port in room
  • Wireless internet in your room
  • High speed internetAdditional charge

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • Satellite/cable colour TV
  • 48'/122 cm screen
  • Flat screen
  • 4K-UHD screen - Ultra-high-definition television
  • LCD screen - Liquid crystal display

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Blackout curtain
  • Hair dryer
  • Opening windows
  • Slippers
  • Turn Down Services

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system

Working Area

  • Adjustable desk lamp
  • Business Desk
  • Safe large enough to accommodate a laptop
See availabilities

Perfect option for the family, this spacious rooms offers two queen-sized beds, large working desk, HD television. Espresso Machine, free airport shuttle, daily chocolate hour, free access to Kids club, Gym, Pool and beach.

  • Views:

    Ocean/Sea view

  • Most of the accommodation:

    Balcony

Max. number of persons
5
Area
From 54 m² / 581 sq ft

Bedding

Queen size bed(s) x2

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee maker
  • Kettle
  • Mini Bar
  • Mini-refrigerator
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathrobe
  • Bathroom products
  • Bidet
  • Fixed showerhead
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Slippers
  • Telephone in bathroom
  • Universal shaving plug

Media And Technology

Internet Facilities

  • Data port in room
  • Wireless internet in your room
  • High speed internetAdditional charge

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • Satellite/cable colour TV
  • 48'/122 cm screen
  • Flat screen
  • 4K-UHD screen - Ultra-high-definition television
  • LCD screen - Liquid crystal display

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Blackout curtain
  • Hair dryer
  • Opening windows
  • Slippers
  • Turn Down Services

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system

Working Area

  • Adjustable desk lamp
  • Business Desk
  • Safe large enough to accommodate a laptop
See availabilities

Stunning panoramic view of beach and ocean makes this room more romantic, the room offers separated bedroom & living room, HD television, Espresso Machine, free airport shuttle, daily chocolate hour, free access to Kids club, Gym.

  • Views:

    Ocean/Sea view

  • Most of the accommodation:

    Balcony

Max. number of persons
4
Area
From 72 m² / 775 sq ft

Bedding

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee maker
  • Kettle
  • Mini Bar
  • Mini-refrigerator
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathrobe
  • Bathroom products
  • Bidet
  • Fixed showerhead
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Slippers
  • Telephone in bathroom
  • Towel rack
  • Universal shaving plug

Media And Technology

Internet Facilities

  • Data port in room
  • Wireless internet in your room
  • High speed internetAdditional charge

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • Satellite/cable colour TV
  • 48'/122 cm screen
  • Flat screen
  • 4K-UHD screen - Ultra-high-definition television
  • LCD screen - Liquid crystal display

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Blackout curtain
  • Hair dryer
  • Opening windows
  • Slippers
  • Turn Down Services

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system

Working Area

  • Adjustable desk lamp
  • Business Desk
  • Safe large enough to accommodate a laptop
See availabilities

Hotel location

Mövenpick Resort Waverly Phu Quoc

Ong Lang Hamlet, Cua Duong Village, Phu Quoc District
92000 PHU QUOC
Vietnam

GPS:10.283008, 103.924173

Telephone

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
  • PHU QUOC INT AIR
  • PQC Additional charge

Accessibility

Wheelchair accessible hotel

In hotel

Hotel informations

  • 305 rooms
  • 2 rooms for people with reduced mobility
  • 39 family rooms
  • 45 connecting rooms
  • 305 non-smoking rooms
  • 8 floors

Languages spoken at the hotel

  • English
  • French
  • Korean
  • Russian
  • Vietnamese

Reduced mobility Facilities

100% Non Smoking Property

Laundry / Valet Services

  • Dry cleaning / Ironing

Wi-Fi

  • High Speed internet
  • High Speed WiFi
  • WiFi at the hotel
  • WiFi in the communal areas

Air conditioning

Desk equipment available

  • Umbrellas

Safe deposit box at reception

  • Safe deposit box at reception

Check In & Check-out facilities

  • Late Checkout

Concierge

  • Concierge

Porter

  • Porter

Currency exchange

  • Currency exchange

Catering

3 Restaurants

3 Bars

Room service

  • Cold snacks
  • Hot meals

Breakfast

  • Room service Additional charge
  • Buffet Additional charge

Business

3 Meeting rooms

Business Center

  • Self service business center
  • Business center with support staff
  • Business center is wheelchair accessible

Family

Babysitting on request

  • Babysitting on request

Services for children

  • Children''s Club for over 12
  • Children''s Club for 0 to 3 years
  • Children''s Club for 3 to 6 years
  • Children''s Club for 4 to 6 years
  • Childrens Club for 6 to 12 years
  • Board games available
  • Outdoor playground for children
  • Indoor playground for children
  • Play area

Well-being

Aura Pool

  • Outside

Elements Fitness

  • On site

Sports and leisure

Volleyball

  • On site

Jogging track

  • Nearby

Jogging track

  • On site

Volleyball

  • Nearby
  • On site

Aura Beach Club

Photo out of - Aura Beach Club

Aura Beach Club located on a beautiful sun-soaked stretch of sand in Ong Lang Beach, is a destination for good vibes! Here, memories are shared over delicious tapas, innovative drinks, and soulful soundtracks. Join us for perfect island days!

Cooking style
Regional
Capacity
160
Ong Lang Hamlet, Cua Duong Village, Phu Quoc District, 92000 Phu Quoc, Vietnam
Telephone +84 297 2699 999
Menu PDF
Cocktail menu PDF

Other informations

Services

  • Free Wireless internet (WiFi)
  • Non Smoking Area
  • Terrace
  • Exceptional View
  • Thematic parties and animation
  • Meals by the swimming Pool
  • Musical Entertainment

Payment

  • Credit card
  • Other

Wine and other drinks information

  • Cocktail
  • Vinoteca
  • Wine by the glass available
  • Soft drinks

Accommodate food

  • Light menu

Aura Beach Club located on a beautiful sun-soaked stretch of sand in Ong Lang Beach, is a destination for good vibes! Here, memories are shared over delicious tapas, innovative drinks, and soulful soundtracks. Join us for perfect island days!

Perched on the 8th floor of Mövenpick Resort, enjoy panoramic views and an exclusive, high-quality dining experience. From peaceful mornings to intimate, sophisticated evenings. Your sky-high retreat!

POOL BAR

Photo out of - POOL BAR

Make yourself comfortable on our sofas or at the terrace by the pool and enjoy your favorite drinks

Bar Type
POOL BAR
Capacity
30
Telephone +84 297 2699 999

Other informations

Services

  • Free Wireless internet (WiFi)
  • Bar for hotel customers only

Payment

  • Other

Make yourself comfortable on our sofas or at the terrace by the pool and enjoy your favorite drinks

Ice-cream Parlor

Photo out of - Ice-cream Parlor

Indulge in the delights of delicious freshly made ice cream; just what you need on a hot summer's day. Stop by the Ice Cream Parlor at Waverly Lounge and enjoy summer at its best!

Bar Type
SNACK BAR
Telephone +84 297 2699 999

Other informations

Services

  • Free Wireless internet (WiFi)
  • Bar for hotel customers only

Payment

  • Cash
  • Apple Pay

Indulge in the delights of delicious freshly made ice cream; just what you need on a hot summer's day. Stop by the Ice Cream Parlor at Waverly Lounge and enjoy summer at its best!

Stay fit and continue your workout routine at Elements Fitness, equipped with the latest exercise machines. It's the ideal place to start the day or to re-boost yourself after a busy day around the island.

Calm your mind and indulge in the tranquility of the surroundings. Our Elements Spa has 15 treatment rooms available for your pleasure, as well as a whirlpool, steam room and sauna.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  1,432 reviews

Customer review rating 2.5/5

Irina Y. Families - Confirmed reviews ALL

Customer review rating 5.0/5

Singh D. M. Families - Confirmed reviews ALL

Dear Mr. M., Warm greetings from Mövenpick Resort Waverly Phu Quoc! It was a great pleasure having you stay at our resort. Thank you for taking the time to complete our online guest satisfaction survey. We appreciate your review and the compliments about our resort. It is always encouraging for us to learn that our valuable guests are satisfied with our service and motivates us to do better to ensure that our guests have a warm and pleasant experience. Once again, thank you for making us one of your preferred accommodation choices. We hope that we will have the pleasure of welcoming you and your family again in the near future. Warm regards, Vi Do Guest Experience Manager

Customer review rating 1.5/5

Mithil L. Families - Confirmed reviews ALL

Dear Mr. L., It was a great pleasure having you stay at our resort. Thank you for taking the time to complete our online guest satisfaction survey. We sincerely regret that several interactions during your stay left you feeling that our team lacked the flexibility and attentiveness you expected, particularly as an ALL Accor Platinum member travelling with your young child. Following our internal review and further to the explanations provided by our Guest Relations Manager during your check-out, we would like to reiterate the details of each matter below. 1. Breakfast Experience Upon your arrival at approximately 10:15 AM on the first morning, shortly before breakfast closing, our team proactively offered to assist with collecting food for you and your child. Unfortunately, the available fruit selection had been depleted. Our colleagues therefore requested additional watermelon and plums from the kitchen, while explaining that the remaining bananas were still unripe and dragon fruit was unavailable. They also assured you that arrangements would be made for the following morning. On the following morning, our team again assisted by preparing orange juice and bananas, freshly cut watermelon and dragon fruit for you. 2. Welcome Drink at Waverly Lounge Regarding your request for cashew nuts with your coconut, although our team explained that nuts are traditionally served alongside selected alcoholic beverages, they nevertheless arranged cashew nuts for you upon request. 3. Request for Bananas for Your Infant Regarding your request for bananas on the evening prior to departure, our Front Office team clarified that bananas were not readily available at the lobby and advised that the restaurant on Level 8 could assist. Alternatively, delivery to your room would require additional preparation time. We subsequently confirmed that bananas were served when you visited Altitude 8 on 31 October. 4. Your departure transfer Our Front Office team initially offered a complimentary taxi drop-off to Premier Residences Phu Quoc Emerald Bay as a gesture of goodwill. We understand that you subsequently requested an additional stop at KingKong Mart, where the driver would wait while you purchased fruit before continuing to your next hotel. As this additional stop was not part of the original one-way transfer arrangement, our Guest Relations Manager contacted the transportation provider to verify whether this could be accommodated. We would also like to clarify that KingKong Mart is not located along the usual route from our resort to Premier Residences Phu Quoc Emerald Bay, as the journey typically follows the airport route rather than passing through the central area. Therefore, an additional stop would require a separate arrangement and could involve an additional transportation charge. During this discussion, you advised our Guest Relations Manager that you had already arranged your own transportation and would proceed with your own driver. Consequently, the complimentary taxi transfer was no longer required. In recognition of the inconveniences you had raised during your stay, our Guest Relations Manager also presented your family with a Mövenpick bird plush toy for your little one, a beach bag and a box of chocolates at check-out. We acknowledge that your overall experience did not meet your expectations. Nevertheless, we trust that this clarification provides a more complete understanding of the transportation arrangements and the discussions held with our team. Thank you once again for sharing your feedback. We regret that we were unable to leave you with the positive impression we had hoped for and appreciate the opportunity to address your concerns. Warm regards, Vi Do Guest Experience Manager

Customer review rating 5.0/5

Maha L. Solo - Confirmed reviews ALL

Dear Ms. L., Warm greetings from Mövenpick Resort Waverly Phu Quoc! It was a great pleasure having you stay at our resort. Thank you for taking the time to complete our online guest satisfaction survey. We appreciate your review and the compliments about our resort. It is always encouraging for us to learn that our valuable guests are satisfied with our service and motivates us to do better to ensure that our guests have a warm and pleasant experience. Once again, thank you for making us one of your preferred accommodation choices. We hope that we will have the pleasure of welcoming you again in the near future. Warm regards, Vi Do Guest Experience Manager

Customer review rating 4.5/5

Eamonn P. M. Families - Confirmed reviews ALL

Dear Mr. M., Warm greetings from Mövenpick Resort Waverly Phu Quoc! It was a great pleasure having you stay at our resort. Thank you for taking the time to complete our online guest satisfaction survey. We appreciate your review and the compliments about our resort. It is always encouraging for us to learn that our valuable guests are satisfied with our service and motivates us to do better to ensure that our guests have a warm and pleasant experience. Once again, thank you for making us one of your preferred accommodation choices. We hope that we will have the pleasure of welcoming you and your family again in the near future. Warm regards, Vi Do Guest Experience Manager

Customer review rating 5.0/5

Singh D. M. Families - Confirmed reviews ALL

Really good food, friendly staff, well located, good facilities. We will be back & will stay with Movenpick again

Customer review rating 1.5/5

Mithil L. Families - Confirmed reviews ALL

We stayed from 29 Oct to 1 Nov 2026 as a family with our one-year-old. I am an ALL Accor Platinum member. We requested an upgrade before arrival but were given a garden-view room. There was painting work right outside our room, even though my wife is allergic to paint fumes. This was not mentioned at booking or check-in. Simple requests were met with refusals rather than flexibility: - We reached breakfast at 10:15 AM after a very late return the night before. Our request for a short extension was refused. - While redeeming the Platinum welcome drink, my request for nuts with a coconut was first refused because nuts are "only served with alcohol". - A request for two small bananas for our infant was refused. - At check-out, we asked for a drop to our next hotel with a short stop at a market to buy fruit. This was also declined. Each issue is small on its own, but together they showed a consistent lack of care and flexibility, especially for a family with an infant. This did not match the family-friendly image the resort promotes or the recognition we have received at other Accor hotels.

Customer review rating 5.0/5

Maha L. Solo - Confirmed reviews ALL

I had a great experience staying at movenpick. The food was so good & the staff were so attentive. Everything was so accessible and overall the place was super clean.

Dear Ms. L., Warm greetings from Mövenpick Resort Waverly Phu Quoc! It was a great pleasure having you stay at our resort. Thank you for taking the time to complete our online guest satisfaction survey. We appreciate your review and the compliments about our resort. It is always encouraging for us to learn that our valuable guests are satisfied with our service and motivates us to do better to ensure that our guests have a warm and pleasant experience. Once again, thank you for making us one of your preferred accommodation choices. We hope that we will have the pleasure of welcoming you again in the near future. Warm regards, Vi Do Guest Experience Manager

Customer review rating 4.5/5

Eamonn P. M. Families - Confirmed reviews ALL

We booked a villa with pool With 2 other families. Great experience . Food lovely and friendly staff.

Dear Mr. M., Warm greetings from Mövenpick Resort Waverly Phu Quoc! It was a great pleasure having you stay at our resort. Thank you for taking the time to complete our online guest satisfaction survey. We appreciate your review and the compliments about our resort. It is always encouraging for us to learn that our valuable guests are satisfied with our service and motivates us to do better to ensure that our guests have a warm and pleasant experience. Once again, thank you for making us one of your preferred accommodation choices. We hope that we will have the pleasure of welcoming you and your family again in the near future. Warm regards, Vi Do Guest Experience Manager

Customer review rating 5.0/5

Sitthichai V. Couples - Confirmed reviews ALL

Our stay at Movenpick Resort Waverly Phu Quoc was truly memorable. The resort is beautiful, clean, and extremely comfortable. The staff were attentive and polite, making us feel welcomed from day one. Everything exceeded our expectations.

Dear Mr. V., Warm greetings from Mövenpick Resort Waverly Phu Quoc! It was a great pleasure having you stay at our resort. Thank you for taking the time to complete our online guest satisfaction survey. We appreciate your review and the compliments about our resort. It is always encouraging for us to learn that our valuable guests are satisfied with our service and motivates us to do better to ensure that our guests have a warm and pleasant experience. Once again, thank you for making us one of your preferred accommodation choices. We hope that we will have the pleasure of welcoming you and your beloved one again in the near future. Warm regards, Vi Do Guest Experience Manager

Customer review rating 4.5/5

Nguyen H. H. L. P. Friends - Confirmed reviews ALL

Comfortable Stay – Excellent Service! I had a wonderful and comfortable stay at this hotel. Everything was great, and the staff were friendly, welcoming, and professional. A special thanks to the amazing teams at Lounge Attitude 8 and Aura restaurant for their exceptional service and warm hospitality. They truly went above and beyond to make my experience memorable Thank you for making my stay so enjoyable. I would definitely love to come back and highly recommend this hotel!

Dear Mr. P., Warm greetings from Mövenpick Resort Waverly Phu Quoc! It was a great pleasure having you stay at our resort. Thank you for taking the time to complete our online guest satisfaction survey. We appreciate your review and the compliments about our resort. It is always encouraging for us to learn that our valuable guests are satisfied with our service and motivates us to do better to ensure that our guests have a warm and pleasant experience. Once again, thank you for making us one of your preferred accommodation choices. We hope that we will have the pleasure of welcoming you and your friends again in the near future. Warm regards, Vi Do Guest Experience Manager

Customer review rating 4.0/5

Daniel E. H. L. Couples - Confirmed reviews ALL

excellent stay

Dear Mr. L., Warm greetings from Mövenpick Resort Waverly Phu Quoc! It was a great pleasure having you stay at our resort. Thank you for taking the time to complete our online guest satisfaction survey. We appreciate your review and the compliments about our resort. It is always encouraging for us to learn that our valuable guests are satisfied with our service and motivates us to do better to ensure that our guests have a warm and pleasant experience. Once again, thank you for making us one of your preferred accommodation choices. We hope that we will have the pleasure of welcoming you and your beloved one again in the near future. Warm regards, Vi Do Guest Experience Manager

Customer review rating 5.0/5

Soumalya C. Families - Confirmed reviews ALL

This hotel is impressive, with excellent service, food, and atmosphere. I would certainly return to this property in the near future.

Dear Mr. C., Warm greetings from Mövenpick Resort Waverly Phu Quoc! It was a great pleasure having you stay at our resort. Thank you for taking the time to complete our online guest satisfaction survey. We appreciate your review and the compliments about our resort. It is always encouraging for us to learn that our valuable guests are satisfied with our service and motivates us to do better to ensure that our guests have a warm and pleasant experience. Once again, thank you for making us one of your preferred accommodation choices. We hope that we will have the pleasure of welcoming you and your family again in the near future. Warm regards, Vi Do Guest Experience Manager

Customer review rating 5.0/5

Gulnabat B. Families - Confirmed reviews ALL

Very good hotel with friendly staff, good restaurants, beautiful scenery and lots of activities for children. Definitely would come back again

Dear Ms. B., Warm greetings from Mövenpick Resort Waverly Phu Quoc! It was a great pleasure having you stay at our resort. Thank you for taking the time to complete our online guest satisfaction survey. It is never our intention to make any guest feel frustrated, and we are especially sorry for the lack of attention to cleaning service from our team. Please be assured that we will coordinate the plans for these enhancements with the respective team members. We also appreciate your review and the compliments about our resort. It motivates us to do better to ensure that our guests have a warm and pleasant experience. Once again, thank you for making us one of your preferred accommodation choices. We hope that we will have the pleasure of welcoming you and your family again in the near future. Warm regards, Vi Do Guest Experience Manager

Customer review rating 5.0/5

Tracey J. B. Couples - Confirmed reviews ALL

Our experience was exceptional. Our arrival and departure went smoothly and everything in between being STAFF, facilities, grounds, rooms, restaurants, pool, beach, chocolate hour and I could go on and on, were amazing . Giving us an overall holiday experience we won’t forget. Great team effort .

Dear Ms. B., Warm greetings from Mövenpick Resort Waverly Phu Quoc! It was a great pleasure having you stay at our resort. Thank you for taking the time to complete our online guest satisfaction survey. We appreciate your review and the compliments about our resort. It is always encouraging for us to learn that our valuable guests are satisfied with our service and motivates us to do better to ensure that our guests have a warm and pleasant experience. Once again, thank you for making us one of your preferred accommodation choices. We hope that we will have the pleasure of welcoming you and your beloved one again in the near future. Warm regards, Vi Do Guest Experience Manager

Customer review rating 0.5/5

Chi K. C. Couples - Confirmed reviews ALL

As a resort hotel, your main appeal is to provide a relaxing vacation experience. However, during my stay, the hotel was undergoing major renovations. It is entirely unacceptable to host guests under such conditions. I chose your hotel specifically to enjoy a peaceful holiday, but instead, I was forced to vacation alongside heavy construction work. Given these circumstances, my vacation experience was completely ruined. I request a formal response regarding this matter, along with appropriate compensation for the severe inconvenience caused.

Dear Mr. C., Warm greetings from Mövenpick Resort Waverly Phu Quoc. It was a great pleasure having you stay at our resort. Thank you for taking the time to complete our online guest satisfaction survey. We sincerely regret to learn that the exterior wall painting works affected your holiday experience, as we understand the importance of a peaceful and relaxing environment during your stay. The exterior painting was part of our ongoing property maintenance programme, with the works carried out in phases. To minimize disruption, the painting schedule was arranged to avoid areas adjacent to occupied guest rooms. Throughout this period, all resort facilities remained fully operational. We regret that we were not made aware of your concerns during your stay, as this would have allowed our team to better understand the situation and explore possible measures to address the inconvenience at the time. Nevertheless, we appreciate you bringing this matter to our attention through your feedback. Thank you once again for your valuable feedback. We remain committed to continuously improving our guest experience and hope to have the opportunity to welcome you back to Mövenpick Resort Waverly Phu Quoc for a more relaxing and enjoyable stay in the future. Warm regards, Vi Do Guest Experience Manager

Customer review rating 3.5/5

Pratik S. B. Families - Confirmed reviews ALL

Stay was good but hotel should provide continuous drop to main gate instead of timely slots mentioned Also airport shuttle pick up was not communicated correctly

Dear Mr. B., Warm greetings from Mövenpick Resort Waverly Phu Quoc! It was a great pleasure having you stay at our resort. Thank you for taking the time to complete our online guest satisfaction survey. Regarding the buggy service to the main road, we would like to clarify that our buggy service is primarily intended to provide convenient transportation within the resort premises. Assistance with transportation to the main road is extended as an additional courtesy rather than a standard shuttle service. Nevertheless, we appreciate your feedback and understand your preference for greater flexibility in transportation arrangements. Regarding your airport pick-up experience, our records indicate that your shuttle was scheduled for 17:00, while your flight arrived at 16:35. Our Airport Representative met you at the airport exit at approximately 17:14, and we understand that you subsequently arranged a Grab transfer to the resort. We regret any confusion or inconvenience caused by the airport transfer arrangements and appreciate you bringing this matter to our attention. We will review our communication procedures to ensure that shuttle schedules and pick-up arrangements are clearly communicated to our guests in advance. Thank you once again for your valuable feedback. We hope to have the pleasure of welcoming you back to Mövenpick Resort Waverly Phu Quoc for another enjoyable stay. Warm regards, Vi Do Guest Experience Manager

Customer review rating 5.0/5

Ksenha I. P. Families - Confirmed reviews ALL

Everything was good and comfy.

Dear Ms. P., Warm greetings from Mövenpick Resort Waverly Phu Quoc! It was a great pleasure having you stay at our resort. Thank you for taking the time to complete our online guest satisfaction survey. We appreciate your review and the compliments about our resort. It is always encouraging for us to learn that our valuable guests are satisfied with our service and motivates us to do better to ensure that our guests have a warm and pleasant experience. Once again, thank you for making us one of your preferred accommodation choices. We hope that we will have the pleasure of welcoming you and your family again in the near future. Warm regards, Vi Do Guest Experience Manager

Customer review rating 5.0/5

Ali W. Couples - Confirmed reviews ALL

Excellent customer services, professional staff, well maintained resort, tasty breakfast, amazing swimming pool and beach

Dear Mr. W., Warm greetings from Mövenpick Resort Waverly Phu Quoc! It was a great pleasure having you stay at our resort. Thank you for taking the time to complete our online guest satisfaction survey. We appreciate your review and the compliments about our resort. It is always encouraging for us to learn that our valuable guests are satisfied with our service and motivates us to do better to ensure that our guests have a warm and pleasant experience. Once again, thank you for making us one of your preferred accommodation choices. We hope that we will have the pleasure of welcoming you and your beloved one again in the near future. Warm regards, Vi Do Guest Experience Manager

Customer review rating 4.5/5

Lukas K. Families - Confirmed reviews ALL

Great location with nice beach and very nice swimming pool. We appreciated great restaurant and pool bar with wide range of drinks and meals, incl. vegetarian meals and kids menu. Everything was delicious, breakfasts were excellent. Our suit was absolutely perfect and in-room service as well.

Dear Mr. K., Warm greetings from Mövenpick Resort Waverly Phu Quoc! It was a great pleasure having you stay at our resort. Thank you for taking the time to complete our online guest satisfaction survey. We appreciate your review and the compliments about our resort. It is always encouraging for us to learn that our valuable guests are satisfied with our service and motivates us to do better to ensure that our guests have a warm and pleasant experience. Once again, thank you for making us one of your preferred accommodation choices. We hope that we will have the pleasure of welcoming you and your family again in the near future. Warm regards, Vi Do Guest Experience Manager

Customer review rating 5.0/5

Laura M. S. Families - Confirmed reviews ALL

We stayed here for a second time as a family of 4 and cannot fault the resort. It has everything for a perfect family holiday. The staff are fantastic and facilities are amazing. We are already planning our next trip back!

Dear Ms. S., Warm greetings from Mövenpick Resort Waverly Phu Quoc! It was a great pleasure having you stay at our resort. Thank you for taking the time to complete our online guest satisfaction survey. We appreciate your review and the compliments about our resort. It is always encouraging for us to learn that our valuable guests are satisfied with our service and motivates us to do better to ensure that our guests have a warm and pleasant experience. Once again, thank you for making us one of your preferred accommodation choices. We hope that we will have the pleasure of welcoming you and your family again in the near future. Warm regards, Vi Do Guest Experience Manager

Customer review rating 5.0/5

Kirsten E. W. Families - Confirmed reviews ALL

Wonderful resort and very friendly professional staff!

Customer review rating 4.5/5

Yan K. G. Solo - Confirmed reviews ALL

It was a very good experience from the moment I booked this resort. I received prompt replies within 15 minutes whenever I sent emails asking about location, informations of transports etc. As this is my first visit to Phu Quoc, I certainly feel comforted with the heart warming gestures of the responses I received.

Dear Ms. G., Warm greetings from Mövenpick Resort Waverly Phu Quoc! It was a great pleasure having you stay at our resort. Thank you for taking the time to complete our online guest satisfaction survey. We appreciate your review and the compliments about our resort. It is always encouraging for us to learn that our valuable guests are satisfied with our service and motivates us to do better to ensure that our guests have a warm and pleasant experience. Once again, thank you for making us one of your preferred accommodation choices. We hope that we will have the pleasure of welcoming you again in the near future. Warm regards, Vi Do Guest Experience Manager

Customer review rating 4.5/5

Gei Y. L. Families - Confirmed reviews ALL

酒店提供免費機場接送非常方便，Airport Representative Victor is cheerful and polite. He let us feel welcomed. The driver is also very nice. He helped us to take the luggage to the car and carefully helped my mother. Overall the staff at the hotel are very nice. The swimming pool and beach are beautiful. The breakfast is really good, especially the Vietnamese coffee and Mocha latte. I will stay at Movenpick again if I go to Phu Quoc.

Dear Ms. L., Warm greetings from Mövenpick Resort Waverly Phu Quoc! It was a great pleasure having you stay at our resort. Thank you for taking the time to complete our online guest satisfaction survey. We appreciate your review and the compliments about our resort. It is always encouraging for us to learn that our valuable guests are satisfied with our service and motivates us to do better to ensure that our guests have a warm and pleasant experience. Once again, thank you for making us one of your preferred accommodation choices. We hope that we will have the pleasure of welcoming you and your family again in the near future. Warm regards, Vi Do Guest Experience Manager

Other web-users rate our hotel

  • 838 reviews 7.3/10 Location
  • 1,666 reviews 8/10 Room
  • 2,742 reviews 8.2/10 Service
  • 17 reviews 9.2/10 WiFi
  • 1,027 reviews 8.9/10 Breakfast
  • 756 reviews 7.1/10 Cleanliness
  • 712 reviews 9.1/10 Vibe

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