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Mövenpick Resort Waverly Phu Quoc 5 stars

Customer review rating 4.5/5 294 reviews

ALLSAFE approved hotel

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Room 1

Number of guests
Children's age

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How it works?
Mövenpick Resort Waverly Phu Quoc
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+ 16 Services

Hotel extras

  • 305 rooms that feature the latest in-room comforts, bathtubs & showers, minibars.

  • Upper level floor rooms offer private balconies with stunning sea views.

  • 13 rooms at ground floor have terraces and private pool access.

  • Lifestyle & fun activities around the pool.

  • Sunset foot massage, Jacuzzi. Health & Wellness activities

Services in the hotel and nearby

Check-in from 15h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Services for children
  • 100% non-smoking hotel
  • Air conditioned
  • PHU QUOC INT AIR
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-out Paying
  • Laundry
  • Boutiques/shopping
  • Porter
  • Concierge
Leisure and activities
  • Swimming pool
  • Fitness centre
  • Well-being
  • Services for children
  • Golf Paying
  • Deep sea fishing/Sea fishing Paying
  • Other sports activities
Catering
  • Breakfast Paying
  • 1 Restaurant(s)
  • 1 Bar(s)
  • Room service
Business services
  • 3 Meeting room(s)
  • Self service business centre
  • Copy/print service available Paying

Hotel location

Mövenpick Resort Waverly Phu Quoc

Ong Lang Hamlet
Cua Duong Village
Phu Quoc District
92000 phu quoc
viet nam

Tel: +842972699999

Check-in from 15h00

Check out up to 12h00

  • By plane

    PHU QUOC INT AIR At 21km / 13 miles - Shuttle free

GPS :10.283008, 103.924173

Our accommodation(s)

Overlooking the dazzling sunsets of Phu Quoc island from your private balcony at Mövenpick Resort Waverly Phu Quoc. The resort offers 305 rooms with state-of-art facilities and offers a tranquil and restful haven to escape busy city life. Let's enjoy your day & night with the spectacular view from private balcony overlooking to the sea at our Superior Sea view, family-fun time when stay in Deluxe Family or relax in the comfort of your spacious suite with the panoramic views of the ocean.

Superior King Room Sea View with Balcony

  • Max. number of persons: 4
  • Area: From 35 / 377 sq ft
  • Views: Garden View, On Beach, Ocean/Sea view, Panorama view, Sea side *
  • Most of the accommodation: Balcony *

Subject to availability

  • High speed internet
  • Bathrobe
  • Slippers
  • Pillow Menu
  • Coffee/tea making facilities(...)

Superior Twin Room Sea View with Balcony

Accessible room
  • Max. number of persons: 4
  • Area: From 35 / 377 sq ft
  • Views: On Beach, Panorama view, Garden View, Sea side, Ocean/Sea view *
  • Most of the accommodation: Balcony *

Subject to availability

  • High speed internet
  • Bathrobe
  • Slippers
  • Pillow Menu
  • Coffee/tea making facilities(...)

Superior King Room with Direct pool Access

Accessible room
  • Max. number of persons: 4
  • Area: From 35 / 377 sq ft
  • Views: Garden View, Pool side, Panorama view, Sea side, Ocean/Sea view *
  • Most of the accommodation: Balcony, Terrace, Private Pool *

Subject to availability

  • High speed internet
  • Bathrobe
  • Slippers
  • Pillow Menu
  • Coffee/tea making facilities(...)

Deluxe Family Room with Two Queen-size Beds Sea View with Balcony

  • Max. number of persons: 6
  • Area: From 54 / 581 sq ft
  • Views: Sea side, Garden View, On Beach, Panorama view, Lake View, Ocean/Sea view, Park view *
  • Most of the accommodation: Balcony *

Subject to availability

  • High speed internet
  • Bathrobe
  • Slippers
  • Pillow Menu
  • Coffee/tea making facilities(...)

Our restaurants and bars

The Islander

Type of cuisine: International

The place for delicious food with live cooking stations and an international à la carte menu for meals throughout the day.

  • Monday
  • Tuesday
  • Wednesday
  • Thursday
  • Friday
  • Saturday
  • Sunday

Waverly Lounge

The Lobby Lounge is the perfect choice for a mid-morning coffee or afternoon tea. A selection of traditional Vietnamese teas, coffees, refreshing drinks, cakes and pastries are available.

Non contractual photo

  • Monday
  • Tuesday
  • Wednesday
  • Thursday
  • Friday
  • Saturday
  • Sunday

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 3

  • Maximum size: 720

  • Maximum capacity: 1020 people

  • Maximum banquet capacity: 660 people

Find out more

Our guest reviews for
Mövenpick Resort Waverly Phu Quoc

100% genuine reviews from our guests

Find out more

ALL Rating 4.5/5

294 reviews

tripadvisor

TripAdvisor Rating 5.0/5

145 reviews

Good stay.

Customer review rating 4.5/5

Chu H. V. Families - 18/05/2021 Confirmed reviews ALL

I have very good experience with the staff, the room, the facilites, and the beach. However going out for meals is quite far. We don’t have much choices in the menu if we stay for along period. 1 bad thing is the shampoo and boby gel have a terrible smell. I asked to change them twice but it didn’t help.

Dear Mr. Chu Hoang V., Thank you very much for sharing your experience at Movenpick Resort Waverly Phu Quoc. We have noticed your valued comments in regarding to Vietnamese noodles, food menu, shampoo, body gel. We highly appreciate your feedback. Please accept our sincere apology and rest assured that your feedback is shared to our Executive Chef, and Senior Executive Housekeeper to take appropriate measure and adjustment. On the another hand, we are glad to learn that you satisfied with room and facilities. Thank you very much again for taking time to share your experience and valued comment. We hope to have an opportunity to welcome you again in the near future. Kind regards, Trung Nguyen Guest Experience Manager

not good

Customer review rating 1.5/5

Pham P. P. Couples - 13/05/2021 Confirmed reviews ALL

I called to receptionist before i came that i wanted to surprise my mom to celebrate her 60th birthday this year. So the receptionist recommend me that Movenpick will give me 1 small cake for "anniversary". I told her that's so sweet and i want to write on that cake is "HAPPY TRIP". But when i went there to check in till the time i left the last thing i got was nothing. I was very confident when choosing Movenpick for this vacation. I was hoping my mom and I would have sweet memories together at Movenpick. But it's all just disappointment !

Dear Ms. Pham Phuong P., Thank you very much for sharing your experience at Movenpick Resort Waverly Phu Quoc. We have noticed your valued comment about inconveniences during your stay. We highly appreciate your feedback. Please accept our sincere apology to your mother and rest assured that your feedback is shared to related managers to take appropriate training and prevent the future occurrence. Indeed, that does not reflect our Movenpick standard. Once again, thank you very much again for taking time to share your experience and valued comment. We hope to have an opportunity to welcome you again in the near future. Kind regards, Trung Nguyen Guest Experience Manager

Swiming pool place and oceanshore

Customer review rating 4.5/5

Phung T. T. T. Families - 07/05/2021 Confirmed reviews ALL

feel very good to stay Movenpick

Dear Ms. Phung Thi Thu T., Thank you very much for sharing your experience at Movenpick Resort Waverly Phu Quoc. We have noticed your valued comments in regarding to music near bar and pool. We highly appreciate your feedback. Please accept our sincere apology and rest assured that your feedback is shared to related managers to take necessary adjustment. On the another hand, we are glad to learn that you had a good stay, satisfied with pool. Thank you very much again for taking time to share your experience and valued comment. We hope to have an opportunity to welcome you again in the near future. Kind regards, Trung Nguyen Guest Experience Manager

Beautiful beach, beautiful pool, lovely rooms

Customer review rating 3.5/5

Ng Friends - 05/05/2021 Confirmed reviews ALL

We enjoyed the lovely beach and pool. We were warmly welcomed by the managers. We did have some trouble with dinner - food coming at different times, wrong orders. The check out took some time sorting out all the bills.

Dear Ms. Graham N., Thank you very much for sharing your experience at Movenpick Resort Waverly Phu Quoc. We have noticed your valued comments in regarding to dinner, check out experience, inconvenience of bathroom of pool bar and loyalty program . We highly appreciate your feedback. Please accept our sincere apology and rest assured that your feedback is shared to related managers to take appropriate measures and prevent the future occurrence. On the another hand, we are glad to learn that you satisfied with our pool, beach and room. Thank you very much again for taking time to share your experience and valued comment. We hope to have an opportunity to welcome you again in the near future. Kind regards, Trung Nguyen Guest Experience Manager

I will come back!

Customer review rating 5.0/5

Le N. M. Solo - 26/04/2021 Confirmed reviews ALL

Such a good experience and stay!

Dear Mr. Le Nhut M., Thank you very much for sharing your experience at Movenpick Resort Waverly Phu Quoc. We are glad to learn that you had a good experience and stay. Please rest assured that your valued comment is shared to whole team members. That motives us to strive continuously to enhance our resort facilities and customer service. Thank you very much again for taking time to share your experience. We hope to welcome you again soon. Kind regards, Trung Nguyen Guest Experience Manager

well located but bad serviced

Customer review rating 3.5/5

Ton V. H. Couples - 26/04/2021 Confirmed reviews ALL

room cleaning is very bad

Dear Mr. Ton h. Vo, Thank you very much for sharing your experience at Movenpick Resort Waverly Phu Quoc. We have noticed your valued comment in regarding to the cleanliness and shuttle bus. We highly appreciate your feedback. Please accept our sincere apology and rest assured that your feedback is shared to related Managers to take appropriate measures and necessary adjustments. On the another hand, we are glad to learn that you satisfied with our location. Thank you very much again for taking time to share your experience and valued comment. We hope to welcome you again in the near future. Kind regards, Trung Nguyen Guest Experience Manager

Overall nice stay except noises throughout staying

Customer review rating 3.5/5

M. H. Couples - 24/04/2021 Confirmed reviews ALL

It was nice promotion with global hotel booking agencies, I found your nice deal, kept it from 16th-18th Apr 2021 for 02pax/ocean view. There were nice welcoming, perfect bedding, nice staffs, great breakfast(still miss your sunflower brown bread), convenient pool & its utility and sufficient private beach. There was noises as well. Of course it announced at check-in moment with official letter, describing team building event held during our stay. I’m not complaining about ‘noisy’, I’m recommending you to have some policy for private event for other guests. Such as volume of speakers/microphone on the beach or pool, could be down under certain decibel as a policy. The event made us reconsider of your reputation compare to your competitors. I wouldn’t be sure if I will book your brand near future unless any tremendous deal. I hope this comment find right person to take an action or reply, thank you.

Dear Ms. H. M., Thank you very much for sharing your experience at Movenpick Resort Waverly Phu Quoc. We have noticed your valued comment in regarding to the policy for private event at pool or beach, and hand gel at Reception. We highly appreciate your feedback. Please accept our sincere apology and rest assured that your feedback is shared to related Managers to take appropriate measures and necessary adjustments. On the another hand, we are glad to learn that you enjoyed the our service, pool, beach and the breakfast, especially sunflower brown bread, facilities and service. I shared your valued comment is shared to whole team members. That motives us to strive continuously to enhance our resort facilities and customer service. Thank you very much again for taking time to share your experience and valued comment. We hope to welcome you again in the near future. Kind regards, Trung Nguyen Guest Experience Manager

Good stay

Customer review rating 4.5/5

Dinh T. H. Families - 23/04/2021 Confirmed reviews ALL

Staff is helpful, and give us some benefit suggestion for food, good kid club with friendly staff. The worst thing is that sometime there is some terrible smell.

Dear Mr. Dinh H. Thanh, Thank you very much for sharing your experience at Movenpick Resort Waverly Phu Quoc. We have noticed your valued comment in regarding to the smell. Please rest assured that your feedback is shared to Management to take appropriate measurement. On the another hand, we are glad to learn that you satisfied with staff service and Kid Club. I shared your valued comment is shared to whole team members. That motives us to strive continuously to enhance our resort facilities and customer service. Thank you very much again for taking time to share your experience. We hope to welcome you again soon. Kind regards, Trung Nguyen Guest Experience Manager

Good stay for relaxation

Customer review rating 5.0/5

Fiona Families - 23/04/2021 Confirmed reviews ALL

Peace place, good view, friendly staffs (however, both staffs and I forgot to mention about Discount for Accor Member Card. I paid 100% bill 3 times. At the 4th time, a staff asked and I used the card.

Dear Ms.Tran Minh Phuong N., Thank you very much for sharing your experience at Movenpick Resort Waverly Phu Quoc. We have noticed your valued comment in regarding to Accor Plus discount, and Vietnamese traditional dishes. Please rest assured that your feedback is shared to related Managers to take necessary adjustments and prevent the future occurrence. On the another hand, we are glad to learn that you had a relaxing stay, and enjoyed the view and staff service. I shared your valued comment is shared to whole team members. That motives us to strive continuously to enhance our resort facilities and customer service. Thank you very much again for taking time to share your experience. We hope to welcome you again soon. Kind regards, Trung N. Guest Experience Manager

Best stay ever

Customer review rating 5.0/5

Tran T. T. N. Families - 22/04/2021 Confirmed reviews ALL

I was given 2 drinks at the bar next to the swimming pool. I stayed at 7th floor, which is the highest one so the view is spectacular. Mr Vu Le, the Reservation Agent is always willing to answer all my questions about booking. The staff is very lovely and helpful, the breakfast is very delicious. This is the best vacation I've ever had.

Dear Ms. Tran Thanh Thao N., Thank you very much for sharing your experience at Movenpick Resort Waverly Phu Quoc. We are glad to learn that you had a good stay, enjoyed breakfast and staff service. Please rest assured that your valued comment is shared to whole team members. That motives us to strive continuously to enhance our resort facilities and customer service. Thank you very much again for taking time to share your experience. We hope to welcome you again soon. Kind regards, Trung Nguyen Guest Experience Manager

A good place to stay.

Customer review rating 4.5/5

Doan N. H. Families - 19/04/2021 Confirmed reviews ALL

My parents used to travel here, and recommended this place to us. That's why I chose Movenpick as my stopover. But there are 2 points that make them feel very inconvenient, and lose interest. - Shuttle bus: Because of the plane delay, our family is about 45 minutes late. The shuttle bus took off at 1:00 pm, our family boarded the plane at 1:45 am, so the shuttle department asked us to wait until 3:00 pm to get the next bus. Our family has a 2-year-old-baby, and a 6-year-old child, so waiting at the airport is very inconvenient. This is not your fault, but we would like your company to arrange more reasonable transportation arrangements. - Chocolate hour: During our holidays, there is no chocolate fountain like everyone introduced, or pictures posted on facebook. Instead, it was a clay pot of chocolate, which looked very boring. This took our moods, as the chocolate hour was one of the things we expected, and chose Movenpick. Except for the aforementioned, everything else is superb, from the rooms, swimming pools, the staff, the beach, the restaurant, the spa, the scenery ... Anyway, we had an interesting vacation and will be back soon. Thank you.

Dear Mr. Doan Ngoc H., Thank you very much for sharing your experience at Movenpick Resort Waverly Phu Quoc. We have noticed your valued comment in regarding to shuttle bus, fountain at chocolate hour. Please rest assured that your feedback is shared to related Managers to take necessary adjustments. On the another hand, we are glad to learn that you enjoyed the pool, room, facilities and service. I shared your valued comment is shared to whole team members. That motives us to strive continuously to enhance our resort facilities and customer service. Thank you very much again for taking time to share your experience. We hope to welcome you again soon. Kind regards, Trung Nguyen Guest Experience Manager

Good stay

Customer review rating 4.5/5

Nga Families - 15/04/2021 Confirmed reviews ALL

We got a very good stay in Movenpick Phu Quoc with beautiful beach and great services. We love the diverse and delicious breakfast here also.

Dear Ms. Nga, Thank you very much for sharing your experience at Movenpick Resort Waverly Phu Quoc. We are glad to learn that you had a good stay, satisfied with our beach, service and breakfast. Please rest assured that your valued comment is shared to whole team members. That motives us to strive continuously to enhance our resort facilities and customer service. Thank you very much again for taking time to share your experience. We hope to welcome you again soon. Kind regards, Trung Nguyen Guest Experience Manage

Great facilities

Customer review rating 4.0/5

David B. Families - 04/04/2021 Confirmed reviews ALL

Really enjoyed the complex facilities and staff were welcoming and friendly. A few minor things that could be improved - beach and sea had lots of rubbish on it (it seemed that they had only bothered cleaning in the little square, no baby seats on free bikes, airport bus timetable wasn’t in sync with SGN flights.

Dear Mr. David B., Thank you very much for sharing your experience at Movenpick Resort Waverly Phu Quoc. We have noticed your valued comment in relation to the beach, baby seat, extra person amenities in room, minibar check procedure. We also appreciate with your feedback about upset stomach. We acknowledge, and i am please to inform you that we have not received any another case the same that issue. Please accept our sincere apology for all inconveniences. Kindly rest assured that your valued comment is shared to related managers to take measures and to prevent the future occurrence. On the another hand, we are glad to learn that you satisfied with our quality of service and facilities. We look forward to welcoming you again in the near future. Kind regards, Trung Nguyen Guest Experience Manager

In sum, i highly appreciated your service and your employee’s attitude

Customer review rating 4.0/5

Trang N. Couples - 02/04/2021 Confirmed reviews ALL

Specially, i really really love your shuttle bus to centre. Inspite of only 2 people and we booked bus quite late, you’re still happy to get us. I’m really grateful for that

Dear Ms. N. T., Thank you very much for sharing your experience at Movenpick Resort Waverly Phu Quoc. We have noticed your valued comment in relation to the location. We highly appreciate your feedback. On the another hand, we are glad to learn that you satisfied with our quality of service, attitude of our staff, cleanliness and shuttle bus to centre. Your valued comment inspires us to strive continuously to enhance customer service and hotel facilities. We look forward to welcoming you again in the near future. Kind regards, Trung N. Guest Experience Manager

Fantastic resort with a beautiful private beach

Customer review rating 4.5/5

Felice Families - 29/03/2021 Confirmed reviews ALL

The Movenpick Phu Quoc is a wonderful resort. a beautiful property with great staff. i stayed for 2 nights and ll was perfect. The food at the Restaurant was very good and reasonable in price. there is a vast swimming pool, very nice spa, kids club and a very cool beach bar. but the best is the beach right in front which was very clean and beautiful.

Dear Mr. Felice I., Thank you very much for sharing your experience at Movenpick Resort Waverly Phu Quoc. We have noticed your valued comment in relation to welcome drink menu. Please rest assured that i already sent your feedback to Director Food & Beverage to take necessary adjustments. On the another hand, we are glad to learn that you like our resort facilities, beach and team members' service. That makes us strive continuously to enhance hotel facilities and customer service Thank you very much for taking time to share your experience. We look forward to welcoming you again in the near future. Kind regards, Trung Nguyen Guest Experience Manager

Fantastic time at Phu Quoc

TripAdvisor rating 5.0/5

Pelle N 05/01/2021 TripAdvisor review

We had a fantastic time at Mövenpick Resort Waverly Phu Quoc The hotel is new and very nice, no construction or disturbance that is common on the island. the hotel is located a bit from town, but we like that as the beach is very nice and peaceful. You can walk in both directions without any disturbance on the fantastic beach, just fantastic.

Dear Pelle N, Thank you very much for choosing Movenpick Resort Waverly Phu Quoc, and taking time to share your experience. We are truly happy to learn that you had fantastic stay with us. Please rest assured that i shared your kind comment to whole team members. This is an inspired motivation for us to continuously enhance guest experience and resort facilities. We look forward to welcoming you back again in the near future for another fantastic experience. Kind regards, Trung Nguyen Guest Experience Manager

Good Stay, Good Services

TripAdvisor rating 5.0/5

huynhcanh381 02/12/2020 TripAdvisor review

Great vacation with Movenpick Resort Waverly Phu Quoc. Luxurious room, clean. Great staff and service. Restaurants and appetizing dishes. Thank you Mr. Philippe, Ms. Mia and Resort. I will comeback again in the near future

Dear huynhcanh381, Thank you very much for choosing Movenpick Resort Waverly Phu Quoc as your preferred destination and taking time to share your experience. We are truly delighted to know that you had a god stay and like the room and our service. It is our commitment to provide excellent service to all of our guests. Your kind compliments of Ms. Mia, and Mr. Philippe will be shared with them as it will be a great motivation for them to strive continuously for the best service. We look forward to another opportunity to welcoming you again in the near future. Best regards, Trung Nguyen Guest Experience Manager

Absolutely amazing stay!!

TripAdvisor rating 5.0/5

Duong N 24/08/2020 TripAdvisor review

My trip alone to Phu Quoc island for the very first time did not feel alone at all, thanks to the warm hospitality by the friendly team of Mövenpick Resort Waverly Phu Quoc. I would say every staff I encountered was very nice and attentive when it comes to service delivery! Special mention to Thang at the reception for a lovely welcome, Ryder & Rita in the restaurant for a nice chat & taking care of me when I visited the restaurant. Also, I love the breakfast buffet with a variety of foods including Western and Asian cuisine. Breakfast view is another plus of this resort!! Last but not least, since I booked the deluxe family room, it is huge and comfortable. The view from the room is second to none!! You would feel totally safe and clean when staying here. The resort also smells like heaven :) I really missed that scent now! Definitely I will come back with my family next time. Thank you Mövenpick Resort Waverly Phu Quoc!

Thank you very much for taking the time to leave us such an amazing review! We have a great team that are very passionate about taking care of our guests and they always love to hear such feedback, especially when you mention their efforts by name :-) Hopefully we can welcome you back again soon....so you can enjoy our warm hospitality again! Wishing you a great week ahead. Regards, Clay Clayton Resort Manager

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