Mövenpick Resort Waverly Phu Quoc 5 stars

Customer review rating (ALL Rating) 4.4/5 1,396 reviews

Mövenpick Resort Waverly Phu Quoc - Image 1
Mövenpick Resort Waverly Phu Quoc - Image 2
Mövenpick Resort Waverly Phu Quoc - Image 3
Mövenpick Resort Waverly Phu Quoc - Image 4

Description

Hotel extras

  • 305 family-friendly room options with private balconies or pool access, latest in-room comfort

  • 70 years of Mövenpick culinary heritage with a variety of restaurants.

  • A wide range of lifestyle and fun activities for families and friends.

  • 720 m2 Ballroom with column-free.

  • A haven of wellness with a total of 15 treatment rooms.

Our accommodation(s)

Take advantage of our Flight + Hotel offers

Discover

Hotel location

Mövenpick Resort Waverly Phu Quoc

Ong Lang Hamlet, Cua Duong Village, Phu Quoc District
92000 PHU QUOC
Vietnam

GPS:10.283008, 103.924173

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  1,396 reviews

Customer review rating 3.5/5

Nikhil S. Families - Confirmed reviews ALL

We got our room very late though their standard check-in time was 3PM. They kept on mailing us for our arrival time. When I replied I would be arriving by 12 to my dismay I learnt that off all the 300 plus rooms they couldn’t get a room ready as per my arrival time. They made us wait for 2 odd hours with kids. It was very un welcoming experience. Also they charged me for something post my stay.

Customer review rating 5.0/5

Rishabh S. Couples - Confirmed reviews ALL

Amazing

Customer review rating 5.0/5

Siwanard W. Couples - Confirmed reviews ALL

Everything is good

Dear Ms. W., Warm greetings from Mövenpick Resort Waverly Phu Quoc! It was a great pleasure having you stay at our resort. Thank you for taking the time to complete our online guest satisfaction survey. We appreciate your review and the compliments about our resort. It is always encouraging for us to learn that our valuable guests are satisfied with our service and motivates us to do better to ensure that our guests have a warm and pleasant experience. Once again, thank you for making us one of your preferred accommodation choices. We hope that we will have the pleasure of welcoming you and your beloved one again in the near future. Warm regards, Vi Do Guest Experience Manager

Customer review rating 3.5/5

Rohan J. Couples - Confirmed reviews ALL

I am sliver member of accor. And everywhere I go I get priority check in. But here the priority check in was available but I was not given one. And water dispenser shall be available on every floor.

Dear Mr. J., Warm greetings from Mövenpick Resort Waverly Phu Quoc! It was a great pleasure having you stay at our resort. Thank you for taking the time to complete our online guest satisfaction survey. While we strive to maintain the highest guest satisfaction standards, monitoring our effectiveness can be a challenge at times. We apologize for the inconvenience you experienced during check-in and thank you for your patience in this matter. We appreciate your review and the compliments about our resort. It motivates us to do better to ensure that our guests have a warm and pleasant experience. Once again, thank you for choosing us for your recent stay. We hope that we will have the pleasure of welcoming you and your beloved one again in the near future. Warm regards, Vi Do Guest Experience Manager

Customer review rating 5.0/5

Sin T. S. Couples - Confirmed reviews ALL

Attentive service! We kept extending our stay with new booking but the staff managed to keep us staying in the same room without any hurdles

Dear Ms. S., Warm greetings from Mövenpick Resort Waverly Phu Quoc! It was a great pleasure having you stay at our resort. Thank you for taking the time to complete our online guest satisfaction survey. While we strive to maintain the highest guest satisfaction standards, monitoring our effectiveness can be a challenge at times. We apologize for the lack of attention to the bed and cushions' condition from our team. We also appreciate your review and the compliments about our service. It motivates us to do better to ensure that our guests have a warm and pleasant experience. Once again, thank you for making us one of your preferred accommodation choices. We hope that we will have the pleasure of welcoming you and your beloved one again in the near future. Warm regards, Vi Do Guest Experience Manager

Other web-users rate our hotel

  • 753 reviews 7.1/10 Location
  • 1,573 reviews 7.8/10 Room
  • 2,377 reviews 7.9/10 Service
  • 17 reviews 9.1/10 WiFi
  • 977 reviews 8.7/10 Breakfast
  • 700 reviews 6.8/10 Cleanliness
  • 626 reviews 8.8/10 Vibe
  • 49 reviews 8.7/10 Bar

Powered by Trustyou

Our other establishments nearby

All our hotels in Phu Quoc Island