Mövenpick Resort Waverly Phu Quoc 5 stars

Customer review rating 4.5/5 147 reviews

#ALLSAFE Accor

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Mövenpick Resort Waverly Phu Quoc
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Hotel extras

  • 305 rooms that feature the latest in-room comforts, bathtubs & showers, minibars.

  • Upper level floor rooms offer private balconies with stunning sea views.

  • 13 rooms at ground floor have terraces and private pool access.

  • Lifestyle & fun activities around the pool.

  • Sunset foot massage, Jacuzzi. Health & Wellness activities

Services in the hotel and nearby

Check-in from 15h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Services for children
  • 100% non-smoking hotel
  • Air conditioned
  • PHU QUOC INT AIR
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Laundry
  • Boutiques/shopping
  • Porter
  • Concierge
Leisure and activities
  • Swimming pool
  • Fitness centre
  • Well-being
  • Services for children
  • GolfPaying
  • Deep sea fishing/Sea fishingPaying
  • Other sports activities
Catering
  • BreakfastPaying
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Business services
  • 3 meeting room(s)
  • Self service business centre
  • Copy/print service availablePaying
Information message

Hotel location

Mövenpick Resort Waverly Phu Quoc

Ong Lang Hamlet
Cua Duong Village
Phu Quoc District
92000
phu quoc
viet nam

Tel: +842972699999

Check-in from 15h00

Check out up to 12h00

  • By plane

    PHU QUOC INT AIR At 21km / 13 miles - Shuttle free

GPS :10.283008, 103.924173

Our accommodation(s)

Overlooking the dazzling sunsets of Phu Quoc island from your private balcony at Mövenpick Resort Waverly Phu Quoc. The resort offers 305 rooms with state-of-art facilities and offers a tranquil and restful haven to escape busy city life. Let's enjoy your day & night with the spectacular view from private balcony overlooking to the sea at our Superior Sea view, family-fun time when stay in Deluxe Family or relax in the comfort of your spacious suite with the panoramic views of the ocean.

Superior King Room Sea View with Balcony

  • Max. number of persons: 4
  • Area: From 35 / 377 sq ft
  • Views: Garden View, On Beach, Ocean/Sea view, Panorama view, Sea side *
  • Most of the accommodation: Balcony *

* Subject to availability

  • High speed internet
  • Bathrobe
  • Slippers
  • Pillow Menu
  • Coffee/tea making facilities(...)

Superior Twin Room Sea View with Balcony

Accessible room
  • Max. number of persons: 4
  • Area: From 35 / 377 sq ft
  • Views: On Beach, Panorama view, Garden View, Sea side, Ocean/Sea view *
  • Most of the accommodation: Balcony *

* Subject to availability

  • High speed internet
  • Bathrobe
  • Slippers
  • Pillow Menu
  • Coffee/tea making facilities(...)

Superior King Room with Direct pool Access

Accessible room
  • Max. number of persons: 4
  • Area: From 35 / 377 sq ft
  • Views: Garden View, Pool side, Panorama view, Sea side, Ocean/Sea view *
  • Most of the accommodation: Balcony, Terrace, Private Pool *

* Subject to availability

  • High speed internet
  • Bathrobe
  • Slippers
  • Pillow Menu
  • Coffee/tea making facilities(...)

Deluxe Family Room with Two Queen-size Beds Sea View with Balcony

  • Max. number of persons: 6
  • Area: From 54 / 581 sq ft
  • Views: Sea side, Garden View, On Beach, Panorama view, Lake View, Ocean/Sea view, Park view *
  • Most of the accommodation: Balcony *

* Subject to availability

  • High speed internet
  • Bathrobe
  • Slippers
  • Pillow Menu
  • Coffee/tea making facilities(...)
Rooms

Our restaurants and bars

The Islander

Type of cuisine: International

The place for delicious food with live cooking stations and an international à la carte menu for meals throughout the day.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Waverly Lounge

Non contractual photo

The Lobby Lounge is the perfect choice for a mid-morning coffee or afternoon tea. A selection of traditional Vietnamese teas, coffees, refreshing drinks, cakes and pastries are available.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 3

  • Maximum size: 720

  • Maximum capacity: 1020 people

  • Maximum banquet capacity: 660 people

Find out more

Our guest reviews for
Mövenpick Resort Waverly Phu Quoc

100% genuine reviews from our guests

Find out more

ALL Rating 4.5/5

147 reviews

tripadvisor

TripAdvisor Rating 5.0/5

46 reviews

Good stay

Customer review rating 4.5/5

Nguyen V. C. Families - 14/01/2021 Confirmed reviews ALL

the hotel and staff are excellent except limited choice of food!

Excellent stay

Customer review rating 4.5/5

Anh P. Friends - 14/01/2021 Confirmed reviews ALL

I had a 3 day 2 night trip in Movenpick resort waverly place. This was such a new resort. Although the location was quite remote compared to the city, but I enjoyed this tranquil isolation. The nature was fantastic and the room was really nice. The staff was absolutely friendly and helpful. As the facility was new, the pool and the beach were really clean. The complimentary bicycle service was an additional point to the service. The restaurant food was also great.

Good stay, newly build

Customer review rating 4.5/5

Hoang Couples - 07/01/2021 Confirmed reviews ALL

Dear Accor, First of all, I would like to say thank you very much for your warm welcome and your hospitality during my stay, especially Christmas time. The room is very clean and the view is very nice. The resort provided all facilitates and activities during this special time. I loved your activities and the staffs always tried to supported, the restaurant tried to offer different menus during this time (Burger, meat, seafood...). In additional comment, I would like to share with you some other things need you to consider for improvement in the future. 1. Welcome board at the airport is very small, so guests cannot find it easily 2. The pool bar menu doesn't offer many choices (especially during Christmas time) 3. The a la carte menu is very poor and provided a bad food (with old vegetables and shrimp pumpkin soup) 4. The restaurant staffs tried to help but not well-trained as expectation. 5. The bathroom is smelly even I tried to close the door (I think because of the water pump system) and the water not purely as I got itchy right after using. Hope that you can help to fix/improve it soon. Best regards, Hoang

Dear Mr. Hoang, Thank you very much for choosing Movenpick Resort Waverly Phu Quoc as your preferred destination and taking time to share your experience. I have noticed your valued comments in relation to welcome board, menu at pool, a la carte menu and staff service at Islander restaurant, bathroom, water quality and tyre of bikes. On behalf of Management Team, please accept our sincere apology. Kindly rest assured that i have shared your kind comments to related Managers for necessary improvements and to prevent the future occurrence. Once again, thank you very much for sharing your valued feedback. We hope to have a chance to win your trust and gain your experience in the near future. Kind regards, Trung Nguyen Guest Experience Manager

Good to stay for family

Customer review rating 4.5/5

Kim I. Families - 05/01/2021 Confirmed reviews ALL

The temperature of swiming pool is little bit cold.

Dear Mr. Kim i., Thank you very much for choosing Movenpick Resort Waverly Phu Quoc as your preferred destination and taking time to share your experience. I have noticed your comment in relation to temperature in swimming pool. Please accept my sincere apology. Kindly rest assured that i have shared your comments to related Managers for necessary improvements. Once again, thank you very much for sharing your valued feedback. We look forward to welcoming you again in the near future. Kind regards, Trung Nguyen Guest Experience Manager

Fantastic time at Phu Quoc

TripAdvisor rating 5.0/5

Pelle N 05/01/2021 TripAdvisor review

We had a fantastic time at Mövenpick Resort Waverly Phu Quoc The hotel is new and very nice, no construction or disturbance that is common on the island. the hotel is located a bit from town, but we like that as the beach is very nice and peaceful. You can walk in both directions without any disturbance on the fantastic beach, just fantastic.

Good stay

Customer review rating 4.5/5

Bao Couples - 04/01/2021 Confirmed reviews ALL

Good stay, staff very helpful, all services almost OK. Despite issue with kind of room given vs bookings, it was a pleasant stay.

Dear Mr. Bao, Thank you very much for choosing Movenpick Resort Waverly Phu Quoc as your preferred destination and taking time to share your experience. I have noticed your comment in relation to room type and balcony door. Please rest assured that i have shared your comments to related Managers for appropriate measures and necessary improvements. On the another hand, we are glad to learn that you had a good stay, and satisfied our team member's service. Once again, thank you very much for sharing your valued feedback. We look forward to welcoming you again in the near future. Kind regards, Trung Nguyen Guest Experience Manager

Fantastic

Customer review rating 4.5/5

Pelle Families - 04/01/2021 Confirmed reviews ALL

We had the best possible New Year vacation at this fantastic resort.

Dear Mr. Pelle, Thank you very much for choosing Movenpick Resort Waverly Phu Quoc as your preferred destination, and taking time to share your experience. We are truly happy to learn that you had a great New Year vacation with your family at our resort. This is an inspired motivation for us to continuously strive harder for the best service. Once again, thank you very much for your time, and hopefully we can welcome you back again in the future for another great experience. Kind regards, Trung Nguyen Guest Experience Manager

Good stay

Customer review rating 4.5/5

Jacky V. Families - 04/01/2021 Confirmed reviews ALL

It's nice ..... But it's seen service is not well done .

Dear Mr. JACKY V., Thank you very much for choosing Movenpick Resort Waverly Phu Quoc as your preferred destination and taking time to share your experience. I have noticed your comment in relation to year end party and service. Please accept my sincere apology. Kindly rest assured that i have shared your comment to related Managers for necessary improvement and prevent the future occurrence. On the another hand, we are glad to learn that you had a good stay. Once again, thank you very much for sharing your valued comments. We really hope to have a chance to win your trust and gain your experience again in the near future. Kind regards, Trung Nguyen Guest Experience Manager

Nice and spacios family deluxe room and great breakfast. very nice beach

Customer review rating 4.5/5

Dinh Q. L. Families - 04/01/2021 Confirmed reviews ALL

Good vacation and getWay with family

Dear Ms. Dinh Quynh l., Thank you very much for choosing Movenpick Resort Waverly Phu Quoc as your preferred destination and taking time to share your experience. I have noticed your comments in relation to staff, cleanliness, and garbage removal. Please accept my sincere apology. It does not reflect our standard. Kindly rest assured that i have shared your comment to Related Manager for necessary training and improvement. On the another hand, we are glad to learn that you like the room, breakfast, and beach. Once again, thank you very much for sharing your value comments. We really hope to have a chance to win your trust and gain your experience again in the near future. Kind regards, Trung Nguyen Guest Experience Manager

Good Stay

Customer review rating 4.5/5

Juls I. Families - 04/01/2021 Confirmed reviews ALL

The stay in the hotel is great. All services of the staff in the hotel are great. We are fully satisfied.

Dear Mr. Julius S. I., Thank you very much for choosing Movenpick Resort Waverly Phu Quoc as your preferred destination, and taking time to share your experience. We are truly happy to learn that you satisfied with our team member's service. This is an inspired motivation for us to continuously strive harder for the best service. On the another hand, we also noticed about miscommunication regarding to discount. Please accept our sincere apology. Please rest assured that i shared your valued comment to Outlet Manager to prevent future occurrence. Once again, thank you very much for your time, and hopefully we can welcome you back again in the future for another great experience. Kind regards, Trung Nguyen Guest Experience Manager

Good stay

Customer review rating 4.5/5

Binh L. Families - 04/01/2021 Confirmed reviews ALL

We stayed for 5 nights and 6 days. We like the pool, the chocolate hour and the enthusiasm of the staff

Dear Ms. Binh L., Thank you very much for choosing Movenpick Resort Waverly Phu Quoc as your preferred destination and taking time to share your experience. I have noticed your comment in relation to check the room before guest's arrival, and awareness of shuttle bus booking of departure guest. Please rest assured that i have shared your comments to related Managers for necessary improvements. Once again, thank you very much for sharing your valued feedback. We look forward to welcoming you again in the near future. Kind regards, Trung Nguyen Guest Experience Manager

Lovely family holiday

Customer review rating 4.5/5

Lp Families - 03/01/2021 Confirmed reviews ALL

My kid loved the resort and kid club. The view is amazing.

Dear Mr. Phung L., Thank you very much for choosing Movenpick Resort Waverly Phu Quoc as your preferred destination and taking time to share your experience. I have noticed your comment in relation to slow food serving. Please accept my sincere apology. Please rest assured that i have shared your comment to Islander Restaurant Manager for necessary improvement. On the another hand, we are glad to learn that you like Kid Club and view of room. Once again, thank you very much for sharing your value comments. We really hope to have a chance to win your trust and gain your experience again in the near future. Kind regards, Trung Nguyen Guest Experience Manager

Beautifully relaxing & very friendly staff

Customer review rating 4.5/5

Ru… Couples - 01/01/2021 Confirmed reviews ALL

We had an amazing weeks stay for Christmas and new year. We did not want to return home

Dear Mr. Budd P., Thank you very much for choosing Movenpick Resort Waverly Phu Quoc, and taking time to share your experience. We are truly happy to learn that you had a good stay and remarkable Christmas time with us. This is an inspired motivation for us to continuously strive harder for the best service to every guest. Please rest assured that i shared your kind compliment to whole team members, especially Ms. Victoria. Once again, thank you for your valued comment, and hopefully we can welcome you back again in the future for another great experience. Kind regards, Trung Nguyen Guest Experience Manager

A Very Merry Mövenpick Christmas!

Customer review rating 4.5/5

I. J. J. Families - 31/12/2020 Confirmed reviews ALL

My family and I revisited Mövenpick during Christmas week for six days, and it was even better than before. The resort is still looking and feeling new. The ocean was swimmable and the weather was great, making it easy to enjoy the resort facilities and events. The four main reasons for returning to this resort are the staff, the facilities, and location. Luckily, we can count on good food and drinks at a decent price. We like that it is close enough to town, Vinwonders, and the safari, yet on a private, clean beach. My daughter was able to use the facilities, such as enjoying the kids’ pool, kids club, two playgrounds, and various child-friendly events. The employees, again, are awesome. They attended to anything we needed in a timely manner and are great company. They are very personable and an efficient crew. Mr. Mobeen, Director of Lifestyle and Fun, puts together many activities and events that catered to all ages, and he is a great host. We joined him for the pool parties and a very memorable Christmas festival. He now added snorkeling and boat cruises to their schedule. Mr. Trung, Guest Experience Manager, and Ms. Mia, Guest Relation Officer, once again made us feel at home every day. On a daily basis, they checked on us, spent time with our daughter, and made sure we were 100% satisfied with our stay. They both stopped by and gave our daughter Christmas gifts. You can tell they are enjoying making guest feel welcome and appreciated. We were once again happy with the quality of the food. The dining area and outdoor eating area are very pleasant. There are so many tasteful options for the breakfast buffet. Their regular menu offers Eastern and Western fare. There were a few minor issues with the service, but they were taken care of by upper management. It was a busier time at Mövenpick, and customer service was still on point. Other customers were happy with their stay and extended their trip, and we actually were going to do the same, but due to new Covid cases in Southern Vietnam, we had to be leave on our regular departure day. We had a blast at the Christmas party and really wanted to stay for the NYE events. Oh, don't miss chocolate hour!

Dear Mr. Jimenez Jr I., Thank you very much for choosing Movenpick Resort Waverly Phu Quoc as your preferred destination and taking time to share your experience. I have noticed your comment in relation to hectic experience, line up for phở, eggs, wait staff experience and Restaurant Manager. On behalf of Management, please accept our sincere apology. Kindly rest assured that i have shared your comments to General Manager and Chef for necessary improvements and taking appropriate measure. On the another hand, we are glad that you had a good Christmas vacation with us, and satisfied with staff service, and resort facilities,...It motivates us, especially Mr. Mobeen, Mia and myself to strive continuously harder to deliver the best service to guest. Once again, thank you very much for sharing your valued feedback. We look forward to welcoming you, Ms. Chi, Mira and Madam Lan again in the near future. Kind regards, Trung Nguyen Guest Experience Manager

Well located, good shuttle bus, calm

Customer review rating 4.5/5

Anonymous Solo - 31/12/2020 Confirmed reviews ALL

It was good vacation. Nice place and good service.

Dear Ms. Lee j., Thank you very much for choosing Movenpick Resort Waverly Phu Quoc as your preferred destination and taking time to share your experience. I have noticed your comment in relation to cleanliness, toaster, and location of jams. Please accept my sincere apology. Kindly rest assured that i have shared your comments to related Managers for necessary improvements. Once again, thank you very much for sharing your valued feedback. We look forward to welcoming you again in the near future. Kind regards, Trung Nguyen Guest Experience Manager

Good stay and impressive campus

Customer review rating 4.5/5

Pham H. H. Couples - 28/12/2020 Confirmed reviews ALL

Mövenpick is located quite far from Duong Dong Town, however, there are shuttle buses of Mövenpick which will help me in travelling. Facilities and campus is very nice and convenience. Staffs are very nice and professional. Will come back in foreseeable time.

Dear Mr. Pham Hong H., Thank you very much for choosing Movenpick Resort Waverly Phu Quoc as your preferred destination and taking time to share your experience. I have noticed your comment in relation to exhaust fan in rest room. Please accept my sincere apology. Kindly rest assured that i have shared your comments to Director Engineer to prevent the future occurrence. On the other hand, we are glad to learn that you like our facilities, campus and satisfied with our staff service. That motivates us to strive continuously for the best service. Once again, thank you very much for sharing your value comment. We look forward to welcoming you again in the near future. Kind regards, Trung Nguyen Guest Experience Manager

Well located, not good service

Customer review rating 4.5/5

Ngocpt Families - 27/12/2020 Confirmed reviews ALL

Inconsistency in service. Bad experience in solving problems in service. Your location is rated 5 star but service only 3 * equal

Lack of facility

Customer review rating 4.5/5

Anonymous Families - 24/12/2020 Confirmed reviews ALL

there are many rooms but lack of guest enjoy or relax facility as no water sport.

Dear Mr. Cho H., Thank you very much for choosing Movenpick Resort Waverly Phu Quoc as your preferred destination and taking time to share your experience. I have noticed your comment in relation to relaxing facility, and water sport. We also highly appreciate that you shared about make up room inconvenience. Please accept my sincere apology. Please rest assured that i have shared your comments to Senior Executive Housekeeping Manager and Director Lifestyle and Fun for necessary improvements. Once again, thank you very much for sharing your value comments. We really hope to have a chance to win your trust and gain your experience again in the near future. Kind regards, Trung Nguyen Guest Experience Manager

Good stay

Customer review rating 4.5/5

Nguyen T. H. Families - 17/12/2020 Confirmed reviews ALL

Very good services

Dear Nguyen Trong H., Thank you very much for choosing Movenpick Resort Waverly Phu Quoc, and taking time to share your experience. We are truly happy to learn that you had a good stay with us. I will share your kind comment to our team members. This is an inspired motivation for us to continuously strive harder for the best service to every guest Once again, thank you for your valued comment, and hopefully we can welcome you back again in the future for another great experience. Kind regards, Trung Nguyen Guest Experience Manager

Beautiful resort located in a very nice zone

Customer review rating 4.5/5

Anh T. Business - 14/12/2020 Confirmed reviews ALL

Nice experience in overall - will come back next time . Beautiful overall resort design & set up . Room with enough space and friendly-use design & practical utilities . Very good breakfast . Good service yet still have some small mistakes

Dear Mr. Anh T. Van, Thank you very much for choosing Movenpick Resort Waverly Phu Quoc as your preferred destination and taking time to share your experience. I have noticed your comment in relation to bath mat, and credit card release. Please accept my sincere apology. Please rest assured that i have shared your comments to Senior Executive Housekeeping Manager and Front Office Manager for necessary improvements. On the other hand, we are glad to learn that you enjoyed our breakfast, service, and like the room. That motivates us to strive continuously for the best service. Once again, thank you very much for sharing your value comment. We look forward to welcoming you again in the near future. Kind regards, Trung Nguyen Guest Experience Manager

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