Sofitel Sydney Darling Harbour 5 stars

Customer review rating (ALL Rating) 4.5/5 9,973 reviews

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Sofitel Sydney Darling Harbour, 12 Darling Drive, 2000 SYDNEY, Australia

Description

Hotel extras

  • An iconic hotel located in vibrant Darling Harbour

  • 590 spacious rooms and suites with breathtaking views and floor-to-ceiling windows

  • Sweeping views from our top floor Club Millésime

  • Vibrant Waterside sophistication in our three bars and restaurant

  • Signature infinity pool

Our accommodation(s)

Hotel location

Sofitel Sydney Darling Harbour

Sofitel Sydney Darling Harbour, 12 Darling Drive
2000 SYDNEY
Australia

GPS:-33.872908, 151.198704

Telephone
Fax +61 2 8388 8868

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

ATELIER BY SOFITEL

Indulge your senses with a unique dining experience in our elegant dining room overlooking Darling Harbour, Discover a French inspired grill combining flavours of the South of France with locally sourced produce.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  9,973 reviews

TripAdvisor Rating  4.4/5  3,054 reviews

Certificate of excellence 2025

Luxurious service and welcoming

TripAdvisor rating 5.0/5

Ian3715 TripAdvisor review

Another awesome experience at this fabulous hotel. The standards are second to none and the service is amazing. Everything from the room to the Club Millesime Longe was perfect. Many thanks to the hotel Manager Robert and the all the management in the lounge who made our stay so special. A special shout out to Wayne, Anna, Philip and Grace and many others who truly give outstanding service. It’s the team at this hotel that makes it such a nice place to visit. We can’t wait for out next visit and thank you so much for an exceptional stay.

Nothing but the average 4 star hotel

TripAdvisor rating 3.0/5

Johnny B TripAdvisor review

A 4 star hotel, that wants to be a 5 star, but lacks the notch. Rooms are nice, but way to many categories, with almost no difference. Maybe the view was good, but now you look on to a constructionsite, and with the pool on the lower levels, its a disaster. No welcoming in the room. They have skipped out on waterbottles at the room, calling it «environmental strategy», but you can buy the waterbottles from the minibar in the same room. Balmain bathroomamenities was good, but cleaning could be better. Used one day lenses were still at my nightstand from last occupant. The food from atelier was tasty and came fast! Fantastic kitchen! The lack at the resturant are in the follow up from rest of the crew. Breakfast was small, but ok, nothing more than expected. Juices was canned, not fresh, and the orange tasted like the cheapest one you get at the supermarket.

Bonjour Johnny B, We value your feedback and thank you for the preference. I apologize for the inconveniences. Warmest regards, Robert Gauer Hotel Manager

Elegant & Sophisticated Best way to celebrate

TripAdvisor rating 5.0/5

PolyVibesFamily TripAdvisor review

The Sofitel darling harbour is a 10/10 and that’s not an over exaggeration. My husband and I stayed here to celebrate our wedding anniversary and we were not disappointed at all. From the moment we stepped foot into this establishment we felt the luxury of what the Sofitel is. The staff were very pleasant and welcoming. Although we did have to wait an hour for our room the wait was worth it. We booked a corner room with a view to die for. Watching the sunset and seeing the city light up from the 23rd floor was ultimately the highlight of our stay. Now the room we were happy to wait an hour for was simple and elegant but once we moved the door to the bath room our mouths dropped. Ceiling to floor windows show casing darling harbour and city I was lost for words. I will say it’s shame the fireworks were not on this particular weekend that would have been a show worth watching from the bath tub. Room service was on point and I would highly recommend. We could have had dinner downstairs but we wanted to enjoy the room and the view. Now the food was highly priced but being a luxury hotel well worth it. The food was amazing we ordered once that evening and twice the next morning for breakfast. Being on the 23rd floor our food was still hot and enjoyable. Something most hotels seem to fail to accomplish but not the Sofitel 100% successful. Overall the hotel deserves being a 5star establishment. So if your willing to spend that little bit extra to get an amazing memorable experience I highly recommend staying here close to everything walking distance to many things to see and do or just sit back, relax and enjoy the hotel’s facilities up to you. Can’t wait to go back again.

Bonjour PolyVibesFamily, Thank you for reviewing your experience and for your kind words! We appreciate your feedback, which will be gladly shared with the team. We look forward to welcoming you back! Warmest regards, Robert Gauer Hotel Manager

Customer review rating 2.0/5

Brian P. Couples - Confirmed reviews ALL

Our room was supposed to be a superior room but it was narrow and inconvenient.

Customer review rating 5.0/5

Robi A. T. Families - Confirmed reviews ALL

Every stay at Sofitel always feels like home, and this one was no different. From the entrance, Tony & Joey were so helpful with our bags and made us feel welcome right away. Check-in was smooth and easy thanks to Ari, who explained everything clearly and with a big smile. A special thank you to Sir Mahadi of Housekeeping and Ms. Mary for the thoughtful birthday surprise — the treat really made my day extra memorable. It was such a lovely touch and truly heartfelt. Beautiful rooms, great service, and a warm atmosphere all around. They don’t just give you a stay, they give you an experience. Highly recommended!

Bonjour Ms. T., Thank you for your heartfelt feedback. We are delighted to hear that you felt at home during your stay and that our team members, including Tony, Joey, Ari, Sir Mahadi, and Ms. Mary, contributed to creating a memorable experience for you. It is our aim to provide exceptional service and thoughtful touches that enhance our guests’ stays. We look forward to welcoming you back soon. Sofitel Sydney Darling Harbour

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Other web-users rate our hotel

  • 2,678 reviews 9.4/10 Location
  • 4,768 reviews 8/10 Room
  • 5,182 reviews 8/10 Service
  • 37 reviews 7.8/10 WiFi
  • 1,232 reviews 8.7/10 Vibe
  • 1,048 reviews 7.6/10 Cleanliness
  • 1,011 reviews 7.9/10 Breakfast
  • 784 reviews 5.4/10 Value

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.