Novotel Chennai Chamiers Road 5 stars

Customer review rating (ALL Rating) 4.1/5 1,076 reviews

Novotel Chennai Chamiers Road - Image 1
Novotel Chennai Chamiers Road - Image 2
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Description

Hotel extras

  • KooX - Rooftop & Asian grill & the Food Exchange an interactive buffet restaurant and kitchen

  • Airport is 25 mins away and the nearest shopping areas T Nagar & Pondy Bazar are 10 mins away.

  • 15 Mins away from the US Consulate & located at the heart of the city

  • This is a pet-friendly hotel and also features a rooftop swimming pool.

  • Nandanam metro station is 5 mins from the hotel

Our accommodation(s)

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Room 1

Hotel location

Novotel Chennai Chamiers Road

City Centre, Near Boat Club &, Anna Salai, Nandanam,, Tamil Nadu
600035 CHENNAI
India

GPS:13.029779, 80.243564

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.1/5  1,076 reviews

Customer review rating 4.5/5

Girish V. S. Business - Confirmed reviews ALL

Dear Guest , Thank you for your positive feedback. We are delighted to hear that you enjoyed our convenient location, comfortable accommodations, and the quality of our food. It is gratifying to know that our staff contributed to your hassle-free experience. We look forward to welcoming you again. Best Regards , Amit Gera General Manager Novotel Chennai Chamiers Road

Customer review rating 1.0/5

Rahila F. Families - Confirmed reviews ALL

Dear Guest , Thank you for sharing your experience with us. I appreciate your feedback regarding the cleanliness of the rooms and the quality of breakfast. However, I regret to learn that our service did not meet your expectations, especially while traveling with young children. Our team strives to accommodate all guest requests to the best of our ability, and I will certainly reflect on your comments to enhance our service approach for families in the future. Best Regards , Amit Gera General Manager Novotel Chennai Chamiers Road

Customer review rating 3.0/5

Ravi T. Business - Confirmed reviews ALL

Dear Valued Guest, Thank you for sharing your feedback regarding your recent stay at Novotel Chennai Chamiers Road. We sincerely apologize for the inconvenience caused due to the unpleasant odor experienced in the corridor and for not meeting your expectations with our room service and breakfast offerings. Please be assured that your comments have been shared with our Housekeeping and Culinary teams for immediate review and corrective action. At Novotel, we strive to provide a comfortable stay and memorable dining experiences for all our guests, and we regret that we fell short during your visit. We truly appreciate your valuable feedback as it helps us improve our services. We hope to have the opportunity to welcome you back and provide you with a much-improved experience on your next visit. Warm regards, Novotel Chennai Chamiers Road

Customer review rating 4.0/5

Monica G. Families - Confirmed reviews ALL

Dear Valued Guest, Thank you for taking the time to share your feedback regarding your recent stay at Novotel Chennai Chamiers Road. We are delighted to know that you had a good stay and that you enjoyed the food offerings during your visit. However, please accept our sincere apologies for the shortcomings you experienced upon arrival. We regret that the enthusiasm and attentiveness expected from our Front Office team were not reflected, particularly after your long seven-hour journey. We also apologize for the lapse in luggage assistance, the incomplete room setup, empty toiletry dispensers, and the insufficient number of towels provided despite your prior intimation regarding occupancy. Your feedback has been shared with the concerned teams, and we are taking necessary measures to ensure better pre-arrival preparations and more proactive service in the future. At Novotel, we strive to provide a seamless and welcoming experience to all our guests, and we regret that we fell short on this occasion. We truly appreciate your constructive feedback and hope to have the opportunity to welcome you back and provide you with the exceptional hospitality that you rightfully expect from us. Warm regards, Novotel Chennai Chamiers Road

Customer review rating 2.5/5

Santosh S. Business - Confirmed reviews ALL

Dear Valued Guest, Thank you for sharing your feedback regarding your dining experience at Novotel Chennai Chamiers Road. Please accept our sincere apologies for the delay in service during your dinner. We understand how disappointing it can be when food takes longer than expected to arrive, and we regret the inconvenience caused. Your feedback has been shared with our Culinary and Service teams to review the concerns and take necessary measures to improve the speed and efficiency of our service. We truly value your comments, as they help us enhance our guest experience. We hope to have the opportunity to welcome you back and provide you with a much smoother and more enjoyable dining experience in the future. Warm regards, Novotel Chennai Chamiers Road

Other web-users rate our hotel

  • 361 reviews 9.5/10 Location
  • 901 reviews 7.9/10 Room
  • 2,649 reviews 9.3/10 Service
  • 28 reviews 4.9/10 WiFi
  • 1,405 reviews 8.8/10 Food
  • 509 reviews 9.3/10 Vibe
  • 497 reviews 7.3/10 Cleanliness
  • 367 reviews 8.8/10 Breakfast

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