Novotel Chennai Chamiers Road 5 stars

Customer review rating (ALL Rating) 4.1/5 1,079 reviews

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Description

Hotel extras

  • KooX - Rooftop & Asian grill & the Food Exchange an interactive buffet restaurant and kitchen

  • Airport is 25 mins away and the nearest shopping areas T Nagar & Pondy Bazar are 10 mins away.

  • 15 Mins away from the US Consulate & located at the heart of the city

  • This is a pet-friendly hotel and also features a rooftop swimming pool.

  • Nandanam metro station is 500 meters from the hotel

Our accommodation(s)

Hotel location

Novotel Chennai Chamiers Road

City Centre, Near Boat Club &, Anna Salai, Nandanam,, Tamil Nadu
600035 CHENNAI
India

GPS:13.029779, 80.243564

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.1/5  1,079 reviews

Customer review rating 5.0/5

Ashwani A. Business - Confirmed reviews ALL

Great room and staff , tasty food , comfortable stay

Dear Guest , Thank you for your kind words regarding your recent stay with us. We are delighted to hear that you enjoyed the room, our staff's service, and the dining experience. Your satisfaction is our priority, and we look forward to welcoming you back in the future. Best regards, Amit Gera General Manager , Novotel Chennai Chamiers Road

Customer review rating 4.0/5

Cindy B. Couples - Confirmed reviews ALL

Satisfied as usual. Not 1st time I book Novotel Chennai. But the bill has been overcharged and till now, I haven't seen any refund. I contacted the duty manager by watsapp. No answer...

Dear Guest , Thank you for your positive feedback regarding your stay. We are pleased to hear that you found your stay comfortable. However, I regret to learn about the billing issue and lack of response from our duty manager. Your concerns are important to us. Best Regards , Amit Gera General Manager , Novotel Chennai Chamiers Road

Customer review rating 5.0/5

Neethi N. Families - Confirmed reviews ALL

Booked four nights at this place because of its location. The staff take good care of you and catered to my many requests. I appreciated the help with carrying all the luggage. They were helpful with minor requests such as extra plates, bath stools etc. Their response time was fast when you request something like double checking the AC works fine. An added plus for those weary travellers is their breakfast buffet, lots of options and they also wait on you for your needs. We even had the chef at one point willing to make special food for the baby, they even offered to make baby food (no extra charges) whenever I needed it. The staff at the restaurant made my stay extra special, shout out to the attentive friendly team who even went out of their way to get a cake for me and the baby on our last day. 100% RECOMMEND. Rooms are clean and comfortable, room cleaning service lady was diligent and clean!

Dear Guest , Thank you for your kind words regarding your recent stay. We are pleased to hear that our staff, particularly Rahul, contributed positively to your experience. It is also wonderful to know that you enjoyed our breakfast spread. We look forward to welcoming you back soon. Best Regards Amit Gera General Manger , Novotel Chennai Chamiers Road

Customer review rating 5.0/5

Lincy D. T. Families - Confirmed reviews ALL

I had to come to Chennai for the US Visa biometric submission and thus chose Novotel at Chamiers Road. It was a pleasant stay for which I have thank Ms Lucky at the reception for being such a great help. She practically solved all our issues and made sure that it was indeed, a home away from home. The house keeping staff were also gentle in their approach. Novotel has always been our family go-to for its cleanliness, maintenance, care for their clients, offers and exceptional staff like Ms Lucky. Keep climbing higher, Accor!

Dear Guest , Thank you for your kind words regarding your recent stay. We are pleased to hear that our staff, particularly Rahul, contributed positively to your experience. It is also wonderful to know that you enjoyed our breakfast spread. We look forward to welcoming you back soon. Best Regards Amit Gera General Manger , Novotel Chennai Chamiers Road

Customer review rating 1.5/5

Ashish N. Friends - Confirmed reviews ALL

Checked in at around 4:30pm but the room was not ready. we were 3 platinum members, we requested that we want the rooms together a week prior to checkin, even though they had rooms together they were not giving it for whatever the reason. the neighbouring room complained about a noise complaint while we were checking in to the room. it could not be us but were were accused of it so we requested to change the room again. No executive lounge so jointly in the restaurant where service was very very slow ordered a gin and Tonic at 6:10 got it at 6:40. and food in the lounge was old and stale so requested them to make fresh and had to wait again so we missed using the swimming pool also as it shut by 7. in the night called for an extra blanket that also took more than an hour.

Dear Guest , Thank you for your feedback. We regret to learn that your experience did not meet your expectations regarding room size and service. We appreciate your comments on our location, and we will take your feedback into consideration as we continuously strive to improve. Best Regards , Amit Gera General Manger , Novotel Chennai Chamiers Road

Other web-users rate our hotel

  • 361 reviews 9.2/10 Location
  • 911 reviews 7.8/10 Room
  • 2,586 reviews 9.1/10 Service
  • 29 reviews 5.1/10 WiFi
  • 1,415 reviews 8.8/10 Food
  • 514 reviews 9.4/10 Vibe
  • 478 reviews 7.5/10 Cleanliness
  • 321 reviews 8.2/10 Amenities

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