ibis Styles Singapore On Macpherson 3 stars

Customer review rating (ALL Rating) 3.7/5 47 reviews

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Description

ALLSAFE approved hotel

Hotel extras

  • Stylish, colourful, and sleek cruise ship like exterior

  • 298 rooms with signature-design furniture

  • 25m freeform pool, which complements the restaurant and bar

  • A modern gym that overlooks the pool and MacPherson Rd

  • Located near Geylang Serai Market and Food Centre

Our accommodation(s)

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Hotel location

ibis Styles Singapore On Macpherson

401 Macpherson Road, Corner Of Macpherson And, Aljunied Road
368125 SINGAPORE
Singapore

GPS:1.331718, 103.879274

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property

Chat & Chow Poolside Cafe

The pool bar is adjacent to the restaurant. It serves a wide variety of cocktails, drinks and main courses throughout the day. The perfect place to unwind after a hectic day in Singapore

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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  3.7/5  47 reviews

TripAdvisor Rating  3.5/5  791 reviews

OK for budget hotel

TripAdvisor rating 3.0/5

patrickkww TripAdvisor review

Plus are the rooms. I liked the room very much, it is cozy, and the door that is same door for bathroom as well as for the shower is just very stylish. The room is fantastic with a nice view. Swimming pool is only 1,2m deep, and only open until 21:00. Once when I wanted to swim I was almost pulled out of the water as it was slightly raining (some rest drops after rain). In other hotels this is now problem. I understand in full rain, but it was about to stop. The surrounding is a bit difficult. The MRT is not far away (Station Mattar). The pubs that are on the frontside to the street (hotel entrance is at the back) are a bit weird and I would not like to walk there in the middle of the night. If not arriving buy taxi it will be hard to find the entrance as it is on the rear. Alltogether it is ok compared to the price, it is a budget hotel and for that price there is nothing to complain. If you are looking for luxury you are wrong here. If you look for a nice place to sleep then this might be your choice.

Ok stay

Customer review rating 4.0/5

Anonymous Families - Confirmed reviews ALL

The only bad thing about the experience was that the front person was having cough and colds and wasn’t wearing a mask. He was handling our IDs and passports while he was checking us in and so we had to disinfect it after we had it back. The food was good and the restaurant staff were so friendly and accommodating.

Dear Valued Member, Thank you for sharing your feedback regarding your recent stay at Ibis Styles Singapore on MacPherson. We appreciate you taking the time to provide detailed feedback, as it helps us identify areas where we can improve our services. I apologize for the inconvenience caused by the front desk staff member who was unwell and not wearing a mask. The health and safety of our guests are of utmost importance, and I assure you that we take such matters seriously. We will address this issue internally to ensure proper protocols are followed at all times to maintain a safe environment for our guests. On a positive note, we're glad to hear that you enjoyed the food and found the restaurant staff to be friendly and accommodating. We will make sure to pass along your compliments to our team. If there's anything else you would like to share or if you have any further concerns, please feel free to reach out to us directly. We value your feedback and hope to have the opportunity to welcome you back for an improved experience in the future. Thank you for choosing Ibis Styles Singapore on MacPherson. Warm regards, Elma Gregorios – el… Guest Relations Ibis Styles Singapore on Macpherson

Not for egg lovers

TripAdvisor rating 3.0/5

548pierreo TripAdvisor review

This is a 3-star hotel and while the room was ok, the $17.99 breakfast menu didn't include the choice of fried eggs or an omelette! Most of our group wanted them but we were met with "we have no egg station" (although a kind Indian chef sneaked me some with "only for you sir") You had the choice of watery tasteless scrambled eggs or hard boiled (with the emphasis on 'hard') eggs cooked till blue and tasteless... If you hate eggs, ibis is for you. But if you're an egg lover... go some where else!

clean room!

Customer review rating 5.0/5

Ze… Friends - Confirmed reviews ALL

i enjoyed my stay. clean room and okay amenities

Dear ze…, Thank you for sharing your positive feedback with us! We're delighted to hear that you enjoyed your stay at ibis Styles Singapore on Macpherson and that you found your room clean with satisfactory amenities. We truly appreciate your high ratings across various aspects of your experience, including your booking process, arrival and check-in, accommodations, WiFi, interaction with our team, and check-out process. Your satisfaction is our top priority, and we're thrilled that we met your expectations in these areas. Thank you for being a valued member of the ALL - Accor Live Limitless loyalty program. We're glad to hear that you would recommend both our hotel and the loyalty program to others. If you have any further feedback or if there's anything else we can assist you with, please don't hesitate to reach out. We look forward to welcoming you back for another enjoyable stay in the future! Warm regards, Elma Gregorios – el… Guest Relations Ibis Styles Singapore on MacPherson

Poor management

Customer review rating 0.5/5

Pansiri S. Friends - Confirmed reviews ALL

I made this booking via all accor app by using stay plus night and confirming to have triple room by paying 60sgd extra. On arrival date they said our booking in the system is Queen bed because of new updating program, our booking was not update to be triple room. Hotel was fully booked because of Taylor swift. Options that they offer were to wait(they still not know what to do) or just cancle the reservation for us..... During Taylor swift concert price of all hotels went up too high. One hour later they came up with solution to give us 3 rooms and breakfast compliment . Sounds good right? Around 1 am there were group of people trying to open our rooms , called the staff to manage it. Staff came and then we finally found out that the other group got key card from the staff as well and they had same problem as us and got told to came back later for rooms so they came back around 1 am and got these cards. The staff still not knowing whats going on and whats to manage, and this happened at 1 am. I can barely sleep. Worse experience ever.

Dear Pansiri s., Thank you for taking the time to share your experience with us. We deeply apologize for the inconveniences you encountered during your recent stay. It is disheartening to learn about the issues you faced with your booking and the challenges with room allocation. We sincerely regret any confusion or frustration caused by the discrepancy in your room reservation. The situation with the room configuration not aligning with your booking preferences is indeed unacceptable and falls short of the standards we strive to uphold. Additionally, the disturbance caused by the mismanagement of key cards is deeply regrettable, and we understand the impact it had on your overall experience. Please rest assured that we have taken your feedback seriously and are actively addressing the issues raised to prevent similar occurrences in the future. We value your patronage and apologize for failing to meet your expectations on this occasion. We would like to extend our sincerest apologies once again and hope for the opportunity to regain your trust in our services during any future visits to our hotel. Warm regards, Ema Gregorios - el… Guest Relations Ibis Styles Singapore on MacPherson

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Other web-users rate our hotel

  • 633 reviews 6.2/10 Location
  • 1,089 reviews 5.1/10 Room
  • 843 reviews 6.2/10 Service
  • 31 reviews 7.8/10 WiFi
  • 498 reviews 5.7/10 Cleanliness
  • 318 reviews 6.6/10 Breakfast
  • 203 reviews 5.1/10 Food
  • 150 reviews 8.6/10 Pool

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