ibis Styles Singapore On Macpherson 3 stars

Customer review rating (ALL Rating) 3.8/5 840 reviews

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401 Macpherson Road, Corner Of Macpherson And, Aljunied Road, 368125 SINGAPORE, Singapore

Description

Hotel extras

  • Stylish, colourful, and sleek cruise ship like exterior

  • 298 rooms with signature-design furniture

  • 25m freeform pool, which complements the restaurant and bar

  • A modern gym that overlooks the pool and MacPherson Rd

  • Located near Geylang Serai Market and Food Centre

Our accommodation(s)

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Hotel location

ibis Styles Singapore On Macpherson

401 Macpherson Road, Corner Of Macpherson And, Aljunied Road
368125 SINGAPORE
Singapore

GPS:1.331718, 103.879274

Telephone
Fax +65 6822 6828

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Bar
  • 100% Non Smoking Property

Chat & Chow Poolside Cafe

The pool bar is adjacent to the restaurant. It serves a wide variety of cocktails, drinks and main courses throughout the day. The perfect place to unwind after a hectic day in Singapore

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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  3.8/5  840 reviews

TripAdvisor Rating  3.6/5  943 reviews

Customer review rating 4.0/5

Skye F. Friends - Confirmed reviews ALL

I stayed here for about three weeks for a school program and my stay was great the whole time. I had a small issue halfway through my stay with my room, but the staff was so kind and immediately let me change rooms. Both beds were extremely comfortable and was a highlight- I slept better than I had in ages. The restaurant was also great. I never had breakfast there, but the dinner menu has a great selection and all allergens clearly listed. Every meal I had was tasty! The pool was great, a bit smaller than some of the pictures let on, but still a great size and the vibes were wonderful. I don’t think it’s heated, but it doesn’t need it. Refreshing and clean and fun!

Dear Skye, Thank you so much for sharing such a detailed and wonderful review of your three-week stay with us. We’re delighted to hear that you had an incredibly comfy stay and that our team was able to assist promptly when you needed a room change. It’s especially great to know that the beds were a highlight and that you were able to rest so well during your school program — that truly means a lot to us. Thank you for clarifying that your restaurant recommendation applies to our Level 4 restaurant, Chat & Chow at ibis Styles Singapore MacPherson. We’re thrilled to hear that you enjoyed the dinner menu, appreciated the clearly listed allergens, and found every meal tasty. Your feedback will certainly be shared with the restaurant team. We’re also glad you enjoyed the pool atmosphere and found it refreshing and clean. Your comments about the booking payment timing and WiFi connectivity have been noted and shared with the relevant teams for review, as we continuously work to improve clarity and reliability for our guests. It was a pleasure hosting you for your extended stay, and we truly appreciate your thoughtful feedback. We hope to welcome you back again in the future. Warmest Regards Ragini Devi (Ms) General Manager ibis Styles Singapore on Macpherson

Customer review rating 2.0/5

Dhruvith H. K. Friends - Confirmed reviews ALL

I booked a stay for 2 nights for 2 rooms for a vacation to Singapore. In one room, the AC was not functioning. We made a request to the front desk to fix it but it wasn't fixed during our stay. The agent took a video recording of it as well. Due to that the room was unbelievably hotter during the night causing one of us to not sleep at all and instead causing sweating. In the other room, many things were not working or very unhygienic. The bathroom lock was not present. We pointed this to the reception. Also, on the last day of our stay, we say tiny cockroaches there - which made us question whether this is truly a 3-Star hotel. The food at the restaurant was also very average. It wasn't exciting in any manner. But the staff were really helpful to the best of their aspects. Be it the front desk or the restaurant etc. They accommodated a late 12PM checkout upon request and held our bags in the lobby until the end of day after checkout upon our request.

Dear Druvith, Thank you for taking the time to share your detailed feedback and for rating your stay 4/10. We note your comments regarding the air-conditioning issue in one of the rooms, as well as the maintenance and hygiene concerns encountered in the other room, including the bathroom lock and pest sighting. These matters have been recorded and shared with our engineering, housekeeping, and pest control teams for review and corrective follow-up, as they are essential to maintaining our hotel standards. Your feedback on the restaurant experience has also been noted and will be shared with the culinary team for evaluation and improvement. We appreciate your honest input, as it helps us identify areas that require closer attention and operational improvement. Thank you for staying with us and for providing valuable feedback. Warmest Regards Ragini Devi (Ms) General Manager ibis Styles Singapore on Macpherson

Customer review rating 5.0/5

Emerlims S. Solo - Confirmed reviews ALL

I love how the check in agent approached me and shes so nice!

Dear Emerlims, Thank you for your wonderful feedback. We’re delighted to hear that your experience was perfect and that our check-in agent made such a positive impression with her warm and friendly service. Your kind words truly mean a lot to our team. We look forward to welcoming you back again soon. Warmest Regards Ragini Devi (Ms) General Manager ibis Styles Singapore on Macpherson

Customer review rating 3.5/5

Gurung S. Couples - Confirmed reviews ALL

I like the way room was cleaned every 2nd day and towels and sheets were renewed but I didn’t like the setup of wash basin which was in the room instead of being in the bathroom. There used to be water spillage the room as wash basin was in the part of room. No jet spray in the toilet

Dear Gurung, Thank you for taking the time to share your feedback with us. We’re pleased to hear that you found our location well situated and appreciated the cleanliness of the hotel, including the room cleaning schedule and the renewal of towels and linens every second day. We understand your comments regarding the room layout, particularly the wash basin being located within the room, which may have caused water spillage. This setup is part of our standard Singapore room sizing and sustainability design concept, which may differ from traditional bathroom layouts. Your feedback has been noted and shared with the relevant team. Regarding the absence of a jet spray, we would like to share that not all hotels in Singapore are equipped with jet sprays, and our bathrooms follow local hotel standards. Your comment is nonetheless appreciated. We also note your feedback on the internet connection speed not being consistent at times. This has been highlighted to our technical team for review and improvement. Thank you once again for your constructive feedback. It helps us better understand guest preferences and improve our overall experience. Warmest Regards Ragini Devi (Ms) General Manager ibis Styles Singapore on Macpherson

Customer review rating 5.0/5

Jitendra A. Families - Confirmed reviews ALL

Very good

Dear Jitendra, Thank you for rating your stay with us 10/10 and for sharing your feedback. We’re delighted to hear that you had a very good experience and found our team to be good and helpful. Regarding the iPhone charger, thank you for bringing this to our attention. While our team checked but was unable to locate it, we appreciate your understanding and patience in this matter. We’re glad to know that, overall, your stay was very pleasant. We truly appreciate your kind words and look forward to welcoming you back again in the future. Warmest Regards Ragini Devi (Ms) General Manager ibis Styles Singapore on Macpherson

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Other web-users rate our hotel

  • 733 reviews 6.9/10 Location
  • 1,195 reviews 5.6/10 Room
  • 973 reviews 7.9/10 Service
  • 31 reviews 7.6/10 WiFi
  • 592 reviews 5.3/10 Cleanliness
  • 301 reviews 7/10 Breakfast
  • 229 reviews 6.9/10 Food
  • 176 reviews 8.7/10 Pool

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