Customer review rating (ALL Rating) 3.9/5 3,612 reviews
Anti-COVID health protocols applied
Free private car park
Partnered with local producers
Room service catering available
Fully equipped meeting rooms
This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.
26 Rue Pierre de Coubertin
Check-in from 15h00
Check out up to 12h00
Check-in from - Check out up to
During your stay, experience local cuisine. From egg meurette to Burgundy snails, continue your discoveries with our Charolais meat and poultry from Bresse. Try the local specialties at "Au Fil de l'O".
Let yourself be seduced by the harmonious blend of elegance, modernity and comfort of your room. Quiet and spacious, our rooms will seduce you with the view of the Saône or the park.
Subject to availability
Subject to availability
Number of meeting rooms: 6
Maximum size: 120 m²
Maximum capacity: 120 people
Maximum banquet capacity: 120 people
100% genuine reviews from our guestsFind out more
Marie-josé L. Families - 26/10/2021 Confirmed reviews ALL
The staff was very helpful and courteous, the breakfast was delicious and well presented. The rooms were clean but we had a huge spider on the wall above the bed. Luckily for us, we saw her before sleeping. The window has a small hole, this might be how she entered the room. We didn't realised the heat was off in our two rooms (we had our kids in the adjacent room) before we woke up in the morning freezing. The hotel need clearly renovation. Besides all that, it's perfectly located in Macon and on our trip to the Alps.It's a walking distance to shops and pharmacy. Next time, hoping to try the pool during our summer trip. Again, very pleased by your staff
Alan Q. Business - 25/10/2021 Confirmed reviews ALL
While usually the stay is fine this time all the benefits of being a Platinum member have been forgotten. Most likely a punctual situation which will be corrected before my next one.
Employees where nice and friendly
Simon Couples - 27/09/2021 Confirmed reviews ALL
The Location was fine and the staff was friendly. Also the complementary drinks (Platinum member) were provided. However, the food was the worst and unfresh I have ever experienced during my many stays in hotels. The meat was stinking and dry, the chicken was old and dry, it was so bad we only could eat bread. Also the breakfast next morning was so bad.....This trip was private with my wife, I have spend before Covid (and will be soon traveling again) many nights in many Accor hotels and told her I really appreciate the service, especially Mercure but how wrong was I this time. I never complained before but this was to bad. Also the room was unclean, full of flies and spiders.
Good stay spoilt by reception staffreally
Andrew E. Couples - 24/09/2021 Confirmed reviews ALL
Really nice hotel nice rooms good food but the receptionist was not really helpful and arrogant
Nice location of the hotel
Gabrielle B. Business - 16/09/2021 Confirmed reviews ALL
Warm and professional welcome But I took a Cesar salad and it was not good at all
Our most recent 20 reviews
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