Mercure Macon Bord de Saone Hotel 4 stars

Customer review rating (ALL Rating) 4.1/5 1,551 reviews

Mercure Macon Bord de Saone Hotel - Image 1
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Description

Hotel extras

  • Anti-COVID health protocols applied

  • Free private car park

  • PRIVILEGE rooms with a view of the Saône River

  • Room service available for those who do not have a pass

  • 3283 sq. ft. (305 m²) of meeting facilities

Our accommodation(s)

Hotel location

Mercure Macon Bord de Saone Hotel

26 Rue Pierre de Coubertin
71000 MACON
France

GPS:46.318093, 4.842326

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

BAR AU FIL DE L'O

Enjoy the view of the Saône River from our unique bar, with a glass of local wine accompanied by our sharing boards and tapas directly from the Burgundy Region that will help you flow "AU FIL DE L'O"

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.1/5  1,551 reviews

Customer review rating 4.5/5

C P. Couples - Confirmed reviews ALL

The hotel is right on the river just a 10 minute walk along the riverbank into the centre of Macon. The rooms are a good size and thoroughly cleaned but the carpet was quite stained in places and should probably be replaced. I also found the bed a little too firm for my personal taste. These are minor issues, though, and do not detract from the overall value for money. The breakfast choice and quality is good and every single member of staff we met was welcoming, helpful and efficient. We would definitely stay here again.

Dear Guest, Thank you very much for taking the time to share your detailed feedback following your recent stay with us. We are delighted to read that you appreciated our location along the river, as well as the cleanliness and spaciousness of your room. It is also a pleasure to know that you enjoyed our breakfast selection and found our team welcoming, helpful, and efficient. Your kind words mean a great deal to us. We have taken good note of your comments regarding the condition of the carpet and the firmness of the bed. Please be assured that your feedback is extremely valuable and helps us identify areas where we can improve. We are currently reviewing refurbishment priorities to ensure our guests enjoy the highest level of comfort. We are truly pleased that these minor points did not impact your overall experience and that you found our hotel to offer good value for money. We very much look forward to welcoming you again on your next visit to Mâcon. Kind regards, Ywane.

Customer review rating 5.0/5

Olivier L. Couples - Confirmed reviews ALL

We stayed just one night with you, on the way to a ski holiday, and the stop over was extremely comfortable. The bed was a super king, allowing us extra space in it, very comfortable and the sheets were crispy clean. I had the « quick breakfast » after an awesome nights sleep and it was excellent value for money. We will definitely stay there again next year.

Dear Guest, Thank you very much for your wonderful feedback! We are delighted to hear that you had such a comfortable stopover with us and that you enjoyed the spacious bed and the quality of the linens. It’s also great to know that our “quick breakfast” met your expectations and offered good value for money after a restful night. We truly appreciate your kind words and are thrilled to hear that you plan to stay with us again next year. We look forward to welcoming you back for another pleasant experience. Kind regards, ABDEL

Customer review rating 4.0/5

Olivier L. Business - Confirmed reviews ALL

Good welcome, lack of choice at breakfast

Cher Monsieur L., Nous vous remercions d’avoir pris le temps de partager votre retour suite à votre séjour. Nous sommes ravis de constater que vous avez apprécié notre emplacement ainsi que le confort de votre chambre. Nous avons bien pris note de votre remarque concernant le choix proposé au petit déjeuner. Nous sommes désolés que celui-ci n’ait pas pleinement répondu à vos attentes. Votre retour est très important pour nous et sera partagé avec notre équipe restauration. Nous espérons avoir le plaisir de vous accueillir de nouveau prochainement pour un séjour encore plus satisfaisant. Bien cordialement, Juliette Service Réception Hôtel Mercure Mâcon Bord de Saône

Customer review rating 3.5/5

Frederic V. Business - Confirmed reviews ALL

location was great but hotel is actually quite old. Didn't have the "Mercure's flair" I remember. Lobby looked fine but my room was a bit damaged, old styled. I didn't feel the value for the rpice I paid (140eur ca) for 1 night. Breakfast was great though.

Bonjour Monsieur V., Merci d’avoir pris le temps de partager votre retour suite à votre séjour. Nous sommes ravis de lire que vous avez apprécié notre emplacement, la qualité du petit-déjeuner ainsi que l’accueil et le professionnalisme de notre équipe. Ce sont des points essentiels pour nous, et vos excellentes notes à ce sujet nous encouragent beaucoup. Nous sommes toutefois sincèrement désolés que votre chambre n’ait pas été à la hauteur de vos attentes. Votre remarque sur le manque du « flair Mercure » est bien comprise. L’hôtel, effectivement plus ancien, fait l’objet d’améliorations progressives, et vos commentaires sont précieux pour orienter nos priorités, notamment concernant la rénovation et la propreté perçue. N’hésitez pas, lors d’un prochain séjour, à nous signaler toute insatisfaction dès votre arrivée : notre équipe en réception se tient toujours disponible pour proposer une solution ou un changement de chambre lorsque cela est possible. Nous espérons avoir l’occasion de vous accueillir de nouveau afin de vous offrir une expérience plus en adéquation avec les standards Mercure que vous connaissez. Bien cordialement, Juliette La Réception Mercure Mâcon Bord de Saône

Customer review rating 4.5/5

Robert T. Families - Confirmed reviews ALL

convivial

Cher Monsieur T., Nous vous remercions sincèrement d’avoir pris le temps de partager votre avis et pour cette très belle note de 9/10. Nous sommes ravis de lire que vous avez particulièrement apprécié l’accueil chaleureux et l’ambiance conviviale de notre hôtel lors de votre séjour. Nous espérons avoir le plaisir de vous accueillir à nouveau très prochainement au Mercure Mâcon Bord de Saône. Bien cordialement, Juliette Service réception Hôtel Mercure Mâcon Bord de Saône

Other web-users rate our hotel

  • 368 reviews 9.4/10 Location
  • 729 reviews 4.7/10 Room
  • 692 reviews 8.4/10 Service
  • 438 reviews 4.4/10 Comfort
  • 312 reviews 4.9/10 Food
  • 293 reviews 7.3/10 Breakfast
  • 264 reviews 3.5/10 Cleanliness
  • 176 reviews 3.6/10 Vibe

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