Novotel Mâcon North Highway du Soleil Hotel 4 stars

Customer review rating 4.1/5 3,819 reviews
Novotel Mâcon North Highway du Soleil
See on a map
+ 21 Services
Book this hotel

Room 1

Number of guests
Children's age

Best price guarantee

How it works?

ALL - Accor Live Limitless

Free: become a member

When making a booking at this hotel:

  • I earn Status & Rewards points

  • I can use my Rewards points

  • I benefit from advantages

  • I can take advantage of the Members' rate

Hotel extras

  • 10 minutes away from downtown Mâcon

  • 1,940 sq. ft. (180 m²) of modular rooms, à la carte catering

  • Outdoor swimming pool, swing and slide in the garden

  • Restaurant and bar with terrace, French cuisine

  • Outdoor enclosed car park and free WiFi at thehotel

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 12h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • Outdoor playground for children
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Gift shop/newspaper shop
Leisure and activities
  • Outdoor unheated pool
  • Outdoor playground for children
  • Golf
  • Tennis (Nearby)
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Business services
  • 6 meeting room(s)
  • Copy/print service available

Hotel location

Novotel Mâcon North Highway du Soleil

420 Route de saint-Martin
71000
sennece-les-macon
france

Tel: +33385204000

Fax: (+33)3/85204033

Contact email

Check-in from 12h00

Check out up to 12h00

  • By plane

    LYON SAINT EXUPERY At 85km / 52.82 miles

  • By car

    28/AUTOROUTE A6 At 0.5km / 0.31 miles

  • By train

    MACON LOCHE TGV At 12km / 7.5 miles

  • By train

    MACON VILLE At 7km / 4.35 miles

GPS :46.36623, 4.842243

Our accommodations

With their contemporary and completely modular design, Novotel's spacious rooms are true living areas and can be adapted to suit all requirements. The hotel The Novotel Mâcon Nord is ideal for families (room with a double bed for the parents and 2 single pullout beds for 2 children) or for business customers (double bed, sofa, large desk). Baby cot can be provided in the room on request.

Standard Room with a double bed and a single bed

  • Max. number of persons: 3
  • Area: From 20 / 215 sq ft
  • Views: Garden side, Courtyard side *

* Subject to availability

  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Bathroom products(...)

Standard Room with double bed and twin beds

  • Max. number of persons: 4
  • Area: From 20 / 215 sq ft
  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Bathroom products(...)
Rooms

Our restaurants and bars

NOVOTEL CAFE

Type of cuisine: French

Dine how you want, when you want. Enjoy tasty, healthy and balanced cuisine at any time and satisfy all your cravings. Take a moment to relax in the restaurant, bar, terrace or in your room...

Lunch

12:00 - 14:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

19:00 - 22:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

BAR

Non contractual photo

An open-plan space that is ideal for relaxing in a warm and friendly environment. For a business meeting or a drink with friends, everything comes together in a perfect moment. Enjoy your break...

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 6

  • Maximum size: 60

  • Maximum capacity: 40 people

  • Maximum banquet capacity: 20 people

Find out more

Our guest reviews for
Novotel Mâcon North Highway du Soleil

100% genuine reviews from our guests

Find out more

ALL Rating 4.1/5

3,819 reviews

tripadvisor

TripAdvisor Rating 3.5/5

894 reviews

Hotel side was good. Dinner menu to rethink.

Customer review rating 4.1/5

John R. Families - 17/03/2020 Confirmed reviews ALL

Hotel an breakfast where as expected crom a novotel. Dinner menu very limited and needs a refresh. Staff all good.

Dear JOHN R., Thank you for taking the time to tell us about your experience at the Novotel Mâcon Nord. I am sorry that your dinner's experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Véronique

Toptop

Customer review rating 4.1/5

Claudia Couples - 14/03/2020 Confirmed reviews ALL

Top

Dear CLAUDIA V., We very much appreciate your comments regarding your stay at the Novotel Mâcon Nord. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Véronique

Well located

Customer review rating 4.1/5

Rudd L. Families - 01/03/2020 Confirmed reviews ALL

Friendly booking process over the telephone and hotel was able to find us a room with 4 beds so we could stay as family. Hotel was busy but we got bar service, again friendly Room was probably not used much and perhaps time for a freshen up....

Dear RICHARD L., We very much appreciate your comments regarding your stay at the Novotel Mâcon Nord. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Véronique

Tired

Customer review rating 4.1/5

Caroline Families - 24/02/2020 Confirmed reviews ALL

The rooms / corridors need refurbishing. The beds were comfortable. There was no milk in the room to go with tea/coffee, and only one teabag. And who wants to drink tea out of a paper up?

Dear CAROLINE G., Thank you for taking the time to tell us about your experience at the Novotel Mâcon Nord. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Do not hesitate to call the reception if you are missing anything in your room, the teams are at your disposal to meet your needs. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Véronique

Lovely comfy clean room. Restaurant not as good as it was.

Customer review rating 4.1/5

Kate Families - 24/02/2020 Confirmed reviews ALL

Have stayed many times. Rooms are clean and comfortable. No quibbles there. However the food quality and restaurant service not as good as it used to be.

Dear KATE C., We very much appreciate your comments regarding your stay at the Novotel Mâcon Nord. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Véronique
Customer review rating 4.1/5

Tony B. Business - 24/02/2020 Confirmed reviews ALL

My name is Tony B. Silver Member.. I am staying in the Novotel Macon Nord Today (Check in 20/02/2020 Check out 21/02/2020) All I can say is I am having a bad experience I have stayed here before many times as it a good stop off before Monaco/ Geneva. So today I decided to go the restaurant when I was sat down I was given a menu in French, I waited for the waitress to stop serving a gentleman that sat down the same time as me. when she got to me I asked do you have the same menu but in English said No, I asked do you do burger or chips and steak. she said no then decided to shrug her shoulders and walk off. when she returned I asked again do you have a english menu or chips and burger or chips and steak (which I have seen on TripAdvisor at this hotel) as I wasn't going to order food off a menu I can't read or understand! she decided to try read and teach me french whilst pointing at the french menu which I found rude, demoralizing and disheartening specially being dyslexic. After this rude disgusting manner then went to the reception to complain asking for the manger but wasn't hotel manger on site at 7pm. I complained asking why there wasn’t english menu available or the french menu translated into english. then the waitress who had rude manner from the start decided to come to the front desk as well I told the reception staff name Eric who strangely looked like a Manger my room number (227) and the rude waitress repeated the room which I thought also rude. I said how can you not have an english menu this hotel is on the main route to Geneva/ Monaco which many English people have stayed here before. I wrote the waitress and receptionist name down (nathale or Natalie and Eric I believe) she then decided to get closer to me which is disgusting behaviour. The reception did offer chips and drink which is to late specially when that rude waitress is on site. I have asked for a full refund and I will not be staying here again! Sorry for any spelling mistake I am dyslexic. Regards, Tony

Dear TONY B., Our response was sent to you following your email. cordially Sincerely, Véronique

Okay...., but not great

Customer review rating 4.1/5

Will Families - 17/02/2020 Confirmed reviews ALL

Positives - good location just off the motorway, clean and large rooms, 4 person room (surprisingly rare in France), decent breakfast. Negatives: The hotel is getting quite tired, restaurant isn't great and really can't cope when the hotel is busy plus there aren't many alternative food options nearby (I think the nearest is a 5 minute drive). The restaurant is also quite expensive for what it is.

Dear WILL C., We very much appreciate your comments regarding your stay at the Novotel Mâcon Nord. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Véronique

Excellent for overnight stop on route to the alps

Customer review rating 4.1/5

Tim R. Friends - 24/01/2020 Confirmed reviews ALL

Very easy to book

Dear TIM R., We very much appreciate your comments regarding your stay at the Novotel Mâcon Nord. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Véronique

Great stay with welcoming staff

Customer review rating 4.1/5

Steve Families - 12/01/2020 Confirmed reviews ALL

no problems what so ever, check in process was simple and efficient.

Dear STEPHEN W., What a pleasure to read your comment regarding your recent stay in our hotel! Thank you very much for this feedback which I will quickly share with the team. See you very soon with us. Sincerely, Véronique

Good stopover

Customer review rating 4.1/5

Will Families - 07/01/2020 Confirmed reviews ALL

We had a 4 person room (Double plus 2 small singles). Room was spacious and clean. Cafe/restaurant for dinner was fine (a couple of the dishes were a little expensive but the quality was good). Breakfast was great.

Dear WILL C., We very much appreciate your comments regarding your stay at the Novotel Mâcon Nord. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Véronique

MR

Customer review rating 4.1/5

James Families - 06/01/2020 Confirmed reviews ALL

The hotel was fine - as expected. The only issue being the smelly pillows and cupboards in the room. Smelt like mildew.

Dear JAMES B., We very much appreciate your comments regarding your stay at the Novotel Mâcon Nord. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Our housekeeper has been notified of your remark and has implemented an immediate fix. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Véronique

Super accommodation with friendly and efficient service

Customer review rating 4.1/5

Jane M. Families - 03/01/2020 Confirmed reviews ALL

Our stay at Novotel Mâcon Nord is an annual event marking the start of our ski holiday. It’s perfect for our needs, clean accommodation, great food and friendly & efficient service from a welcoming team.

Dear JANE M., We very much appreciate your comments regarding your stay at the Novotel Mâcon Nord. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, VéroniQUE

Ms

Customer review rating 4.1/5

Rosemary Families - 02/01/2020 Confirmed reviews ALL

We have stopped at this Novotel hotel at least 4 times previously on our drives through France from the UK and it has always been an ok to pleasant experience. This time we found that the restaurant had improved a lot. BUT - we were charged twice on my credit card for the stay (which I now just noted on return from holiday) AND our front tires on our car were intentionally deflated while parked over night in the hotel parking lot and made flat and the receptionist did not seem to note the security issue of this act of vandalism.

Dear ROSEMARY K., We are absolutely sorry for this bad experience. We replied to your email today. cordially Speedwell

Stink

Customer review rating 4.1/5

Ali M. Families - 01/01/2020 Confirmed reviews ALL

I tried three Novotel hotels in this week. This Mâcon Nord hotel was the most expansive and the worst from Novotel hotels I ever tried. I'm very surprised how this hotel have the Novotel name.

Dear ALI M., Thank you for taking the time to tell us about your experience at the Novotel Mâcon Nord. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Véronique

Parking lot security issue

TripAdvisor rating 3.5/5

rosemart-martrose Family - 31/12/2019 TripAdvisor review

Our car was vandalised while parked over night in the hotel parking lot. The tires had been purposely deflated. The hotel reception was very good at referring us to an excellent tire shop about a 5 minute drive from the hotel and they tire shop fixed our tires right away and informed us that there was nothing wrong with them but that someone had on purpose let the air out of the tires. We informed the hotel reception who seemed not bothered about this incident. We have used this same hotel at least 4 times and I tend to use Accor hotels for business trips but we will be looking for other hotel options in the future.

Hello rosemart-martrose, We are sorry for this incident, we provide our customers with free closed parking but do not have a security guard patrolling outside, our video surveillance system did not allow us to see suspicious activity during your evening, otherwise we would have reacted immediately. We hope that you will renew your confidence in us and that we will have the pleasure of welcoming you again to our establishment. We present you our best wishes for this new year. Cordially Véronique

Dissatisfied with the experience

Customer review rating 4.1/5

Anonymous Families - 30/12/2019 Confirmed reviews ALL

I got food poisoning because of the food at the restaurant of the hotel and the room was smelling humidity I appreciated the two rooms being next to each other but the rooms were outdated

Dear CLEMENCE P., Thank you for taking the time to tell us about your experience at the Novotel Mâcon Nord. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Véronique
Customer review rating 4.1/5

K. Solo - 30/12/2019 Confirmed reviews ALL

Pleasant receptionists. Restaurant: i was forgotten and after waiting for 30 minutes had to ask to be served which then happened quickly (stay on 22 dec). Last time had good room away from crowd. Overall good stay.

Dear CHRISTA K., We very much appreciate your comments regarding your stay at the Novotel Mâcon Nord. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Véronique

Not the level of accommodation and service we are suède Toby Novotel.

Customer review rating 4.1/5

Hendrikus V. Couples - 29/12/2019 Confirmed reviews ALL

Not indicated on the website the absence of an elevator. Not even service offeren to Carry luggage to first floor. We were dependant on other guests to get out luggage to the first Floor. No warm water available for a shower on the next morning. When checking out the receptionist told us hé was sorry and that was it. So much for service rendered.

Dear HENDRIKUS V., Thank you for taking the time to tell us about your experience at the Novotel Mâcon Nord. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Véronique

Overnight stay

Customer review rating 4.1/5

Mr J. Couples - 20/12/2019 Confirmed reviews ALL

Staff very good, room very good, evening meal was ok. Breakfast was not good. No yoghurt, very little fruit. This was the only weakness.

Dear KEITH J., We very much appreciate your comments regarding your stay at the Novotel Mâcon Nord. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We present you our best wishes for 2020. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Véronique
Customer review rating 4.1/5

Anonymous Couples - 20/12/2019 Confirmed reviews ALL

Easy to find, quick check-in, clean room and a great breakfast.

Dear KARL P., We very much appreciate your comments regarding your stay at the Novotel Mâcon Nord. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Véronique
Our most recent 20 reviews

In partnership with TripAdvisor

Our other hotels nearby

All our hotels in sennece-les-macon