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Novotel Mâcon North Highway du Soleil Hotel 4 stars

Customer review rating 4.0/5 4,882 reviews

ALLSAFE approved hotel

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Novotel Mâcon North Highway du Soleil
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+ 18 Services

Hotel extras

  • We are certified Bureau Veritas ALLSAFE, 10 minutes from downtown Mâcon

  • Almost 2000 sq. ft. of modular lounges and à la carte catering

  • Outdoor swimming pool, swing and slide in the 10-acre garden

  • Bar and restaurant with terrace, French cuisine

  • Enclosed outdoor car park and free WiFi in the hotel

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 12h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Outdoor playground for children
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-out Paying
  • Gift shop/newspaper shop
Leisure and activities
  • Outdoor unheated pool
  • Outdoor playground for children
  • Golf
  • Tennis (nearby)
Catering
  • Breakfast Paying
  • 1 Restaurant(s)
  • 1 Bar(s)
  • Room service
Business services
  • 6 Meeting room(s)
  • Copy/print service available

Hotel location

Novotel Mâcon North Highway du Soleil

420 Route de saint-Martin
71000 sennece-les-macon
france

Tel: +33385204000

Fax: (+33)3/85204033

Check-in from 12h00

Check out up to 12h00

  • By plane

    LYON SAINT EXUPERY At 85km / 52.82 miles

  • By car

    28/AUTOROUTE A6 At 0.5km / 0.31 miles

  • By train

    MACON LOCHE TGV At 12km / 7.5 miles

  • By train

    MACON VILLE At 7km / 4.35 miles

GPS :46.36623, 4.842243

Our accommodation(s)

Spacious, contemporary design and completely modular, a Novotel bedroom is a true living area that adapts to every need. The hotel The Novotel Mâcon Nord is ideal for families (room with a double bed for the parents and 2 single pullout beds for 2 children) or for business customers (double bed, sofa, large desk). Baby cot can be provided in the room on request.

Our restaurants and bars

N'CAFE

Type of cuisine: French

Eat what you want when you want. Simple, healthy and tasty cuisine. Catering available at any time of day to satisfy your cravings. Escape from it all at the restaurant, terrace, bar or in your bedroom.

BAR

It's an open and relaxing space with a warm and friendly atmosphere. Whether it's a work meeting or a drink with friends, you're all set for a perfect experience. Benefit from a break...

Non contractual photo

  • Monday
  • Tuesday
  • Wednesday
  • Thursday
  • Friday
  • Saturday
  • Sunday

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 6

  • Maximum size: 60

  • Maximum capacity: 40 people

  • Maximum banquet capacity: 20 people

Find out more

Our guest reviews for
Novotel Mâcon North Highway du Soleil

100% genuine reviews from our guests

Find out more

ALL Rating 4.0/5

4,882 reviews

TripAdvisor Rating 3.5/5

991 reviews

Overnight stop

TripAdvisor rating 3.0/5

Lesley H 16/09/2021 TripAdvisor review

The restaurant & bar staff worked hard but there were only 3 occasionally 4 of them to serve in a very busy bar & restaurant in the evening (one seemed quite inexperienced). They were under enormous pressure and there was no evidence of management support. This resulted in lengthy delays, orders being lost and all guests being unable to get service.

We’ll located and nice hotel, but lamentably slow restaurant service

Customer review rating 3.5/5

John T. Couples - 13/09/2021 Confirmed reviews ALL

Nice, quiet, large room. Comfortable bed. Easy internet access very conveniently situated. But unfortunately the restaurant, admittedly very busy, had very slow service

Hello Sir T., Thank you for taking the time to share your experience with us. We are happy to have given you a pleasant time in our hotel. We are sorry you waited in the restaurant, unfortunately our restaurant was so busy because all of our customers came at the same time to take dinner. We hope to see you again soon with us. Best regards, Fanny

Great Staff

Customer review rating 5.0/5

Rm Couples - 09/09/2021 Confirmed reviews ALL

Although clearly short-staffed, because of Covid, those working in difficult circumstances were first class. We were impressed.

Hello Sir M., The whole team joins me in thanking you for your feedback and your comments following your stay at our hotel. It’s a pleasure to read that everything went well, knowing that our priority is the satisfaction of all our customers. We look forward to seeing you again soon with us. Best regards, Fanny

Well located and good food

Customer review rating 4.0/5

Anonymous Couples - 02/09/2021 Confirmed reviews ALL

Efficient and cheerful

Hello Sir F., The whole team joins me in thanking you for your feedback and your comments following your stay at our hotel. It’s a pleasure to read that everything went well, knowing that our priority is the satisfaction of all our customers. We look forward to seeing you again soon with us. Best regards, Fanny

Good position, friendly staff, good for dogs

Customer review rating 4.5/5

Anonymous Solo - 01/09/2021 Confirmed reviews ALL

Excellent.

Hello Mrs, Thank you for taking the time to share your experience with us. We are happy to have given you a pleasant time in our hotel and hope to see you again soon with us. Best regards, Fanny

Good stay, nice breakfast

Customer review rating 3.5/5

H. Couples - 21/08/2021 Confirmed reviews ALL

Indeed not very luxury or new But clean and good enough for overnight stay. Breakfast was perfect!

Hello Mrs H., The whole team joins me in thanking you for your feedback and your comments following your stay at our hotel. It’s a pleasure to read that everything went well, knowing that our priority is the satisfaction of all our customers. We look forward to seeing you again soon with us. Best regards, Fanny

Good stay.

Customer review rating 4.5/5

Ps U. 2. Couples - 20/08/2021 Confirmed reviews ALL

Quiet room, comfortable bed but surprisingly no lift. Adjacent to Macon Nord peage for easy autoroute access.

Hello Mister S., The whole team joins me in thanking you for your feedback and your comments following your stay at our hotel. It’s a pleasure to read that everything went well, knowing that our priority is the satisfaction of all our customers. We are sorry you lost your AllAccor's Benefits. We look forward to seeing you again soon with us. Best regards, Fanny

Lovely friendly staff

Customer review rating 3.5/5

Anonymous Families - 20/08/2021 Confirmed reviews ALL

We last stayed here 2 years ago. The staff are always very friendly and welcoming and always nice to arrive after a long drive. Thought the restaurant did very well with buffet, it is very difficult for hospitality with all the Covid restrictions.

Hello Mrs M., The whole team joins me in thanking you for your feedback and your comments following your stay at our hotel. It’s a pleasure to read that everything went well, knowing that our priority is the satisfaction of all our customers. We look forward to seeing you again soon with us. Best regards, Fanny

Perfect roadtrip stop

Customer review rating 3.5/5

Jeremy K. Families - 17/08/2021 Confirmed reviews ALL

Located just next to the autoroute du soleil, a stop well known from the period while travelling with my parents. Very glad to be able to enjoy similar experiences with my own kids! Staff is super friendly, rooms are more than ok, not a fan of buffet style dinners, but considering the times, it was ok - but not what I was used too..

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Frédéric

Hotel & services need overhaul

Customer review rating 2.5/5

Gilles Couples - 04/08/2021 Confirmed reviews ALL

Hotel has not aged well, no longer a positive representation of the Novotel brand. Staff friendly. Room: old, soap out of stock Restaurant: simple buffet only (fair, but be transparent about it).

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Frédéric

Old building nearby the highway - no lift

Customer review rating 3.0/5

Elodie Families - 02/08/2021 Confirmed reviews ALL

The hotel is well located if you need to rest for a (short) night during a car travel. The building is old and has no lift (only one floor, but still, with a baby and baby bad to carry, it was not that easy), the Air-Co is loud, rooms are not clean and breakfast was not well organised. This is clearly not a Novotel standard hotel.

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Frédéric

One of my worst hotel experiences.

Customer review rating 1.0/5

John S. Couples - 31/07/2021 Confirmed reviews ALL

Room smelt bad and was not properly cleaned, no soap or any toiletry items in the bathroom; There was no housekeeping service; a no choice buffet dinner of low quality (and no outdoor dining or room service); the pool was empty of water i.e. out of action for no discernible reason. The reception area resembled more a children's play ground (as did most of the hotel) than a welcoming area for a supposedly 4 star hotel. The only reason they can get away with such an appalling operation is the they are well placed just off the highway.

Hello Mister s., Thank you for taking the time to share your experience with us. We are sorry you didn't enjoy our services and you found your room unclean. Our reception stay open 24h/24 to keep you stay with us satisfying. We are sorry the pool was close for your stay, unfortunately we had to close it for few days because it's wasn't safe for our customers. We hope we will welcome you for your next stay at Macon. Best regards, Fanny

Well located if you travel on the motorway

Customer review rating 2.0/5

Felice Couples - 28/07/2021 Confirmed reviews ALL

we have stayed before at this hotel has its very convenient for an overnight stay on our way to the south but this time we were very disappointed by the overall experience. No toiletries in the bathroom, fortunately we carry some with us, bedside lights not working on both side as the switch buttons have disappeared inside the bedhead leaving just two hole in their place, so not possible to read in bed. Although the rooms generally appeared clean there was unclean smell and we got the feeling that has not been sanitized.

Nice room

Customer review rating 4.0/5

Anonymous Couples - 19/07/2021 Confirmed reviews ALL

Nice room but v disappointed by the buffet. So we chose not to eat there.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Frédéric

Dirty, old, smelly hotel

Customer review rating 0.5/5

Wouter V. G. Families - 08/07/2021 Confirmed reviews ALL

Staying at Novotel Macon was a big disappointment. After driving for 9 hours and arriving at a hotel, all you want is a relaxed evening and night in a quality Novotel hotel. Novotel Macon should actually be called Formula 1 hotel as it doesn't even come close to the usual Novotel quality. The hotel feels sweaty, dirty and smells bad. The hotel hasn't been renovated since probably the late 50s. Our 2 rooms and bathrooms were very dirty with mould and stains everywhere. The 'non-smoking' rooms we asked for were probably smoking rooms until recently as the smell of smoke was everywhere. Breakfast offering and quality was very, very, very low as well. If you see this hotel in your search results I can only say one thing: run away, as fast as you can, and back any other hotel as you won't find anything worse.

Parking lot security issue

TripAdvisor rating 2.0/5

rosemart-martrose Family - 31/12/2019 TripAdvisor review

Our car was vandalised while parked over night in the hotel parking lot. The tires had been purposely deflated. The hotel reception was very good at referring us to an excellent tire shop about a 5 minute drive from the hotel and they tire shop fixed our tires right away and informed us that there was nothing wrong with them but that someone had on purpose let the air out of the tires. We informed the hotel reception who seemed not bothered about this incident. We have used this same hotel at least 4 times and I tend to use Accor hotels for business trips but we will be looking for other hotel options in the future.

Hello rosemart-martrose, We are sorry for this incident, we provide our customers with free closed parking but do not have a security guard patrolling outside, our video surveillance system did not allow us to see suspicious activity during your evening, otherwise we would have reacted immediately. We hope that you will renew your confidence in us and that we will have the pleasure of welcoming you again to our establishment. We present you our best wishes for this new year. Cordially Véronique

Disappointing

TripAdvisor rating 2.0/5

christine t Couples - 23/09/2019 TripAdvisor review

We were surprised at these state of the hotel - just look uncared for Staff were pleasant but their uniforms look like they were all cleaners - the grey and white T shirts and Jeans and trainers are not a good look - the receptionist in the morning did have a black jacket on which made her abit smarter - The poor staff in the restaurant were overwhelmed in the evening they tried their best - tables where not cleaned - people were having trouble getting the right bills - The general condition of the hotel is tried and need a revamp

Macon

TripAdvisor rating 5.0/5

DayTrip27438 Couples - 21/08/2019 TripAdvisor review

We have used this Hotel many times as do many British people. Great location, very comfortable hotel with a very good breakfast. Almost next to the motorway, without the noise makes it an easy and comfortable drive to Calais

Dear DayTrip27438 It is with pleasure that the entire team has read your satisfaction message posted on our hotel after your stay and we thank you very much, it is very encouraging for all to see that we have met all your expectations. Looking forward to seeing you again Véronique

Convenient, good standard stopover.

TripAdvisor rating 4.0/5

michaelnI8961VE Couples - 30/07/2019 TripAdvisor review

Second time we have used this hotel as a midway stop over on our way to the south coast. It offers everything we need - comfortable room, good restaurant, secure parking and close to the motorway - although far enough away to be quiet.

Dear client, Thanks a lot for your comment about our hotel and restaurant! We are very pleased to see that you liked your stay with us :) Looking forward to seeing you again. Best regards, Mathilde - Community Manager

Comfotable room. Good service

TripAdvisor rating 4.0/5

MarctripPutte Couples - 18/07/2019 TripAdvisor review

Well situated, close to Autoroute. Warm welcome, good and friendly service.Comfotable room. Swimming pool. Buffet dinner was dsappointing. Choice was limited an quality of food was mediocre. Good wine list.

Dear client, Thank you for your comment on our hotel, especially on our staff. As to our buffet, we have improved it. You know have more choice. Moreover, all the food is homemade by our cooks and all products are fresh. Best regards, Mathilde - Community Manager

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