Novotel Mâcon North Highway du Soleil

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Novotel Mâcon North Highway du Soleil 4 stars

Customer review rating (ALL Rating) 4.0/5 1,602 reviews

ALLSAFE approved hotel

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Description

Hotel extras

  • We are certified Bureau Veritas ALLSAFE, 10 minutes from downtown Mâcon

  • Almost 2000 sq. ft. of modular lounges and à la carte catering

  • Outdoor swimming pool, swing and slide in the 10-acre garden

  • Bar and restaurant with terrace, French cuisine

  • Enclosed outdoor car park and free WiFi in the hotel

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Hotel location

Novotel Mâcon North Highway du Soleil

420 Route de saint-Martin
71000 SENNECE-LES-MACON
France

Telephone +33 3 85 20 40 00

Fax +33 3 85 20 40 33

Contact email

  • By plane

    LYON SAINT EXUPERY At 85km / 52.82 miles

  • By car

    28/AUTOROUTE A6 At 0.5km / 0.31 miles

  • By train

    MACON LOCHE TGV At 12km / 7.5 miles

  • By train

    MACON VILLE At 7km / 4.35 miles

GPS:46.36623, 4.842243

Hotel services

Check-in from - Check out up to

In summary
On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

N'CAFE

Eat what you want when you want. Simple, healthy and tasty cuisine. Catering available at any time of day to satisfy your cravings. Escape from it all at the restaurant, terrace, bar or in your bedroom.

Our accommodation(s)

Spacious, contemporary design and completely modular, a Novotel bedroom is a true living area that adapts to every need. The hotel The Novotel Mâcon Nord is ideal for families (room with a double bed for the parents and 2 single pullout beds for 2 children) or for business customers (double bed, sofa, large desk). Baby cot can be provided in the room on request.

Our guest reviews

Our guest reviews for
Novotel Mâcon North Highway du Soleil

100% genuine reviews from our guests

Find out more

ALL Rating  4.0/5  1,602 reviews

TripAdvisor Rating  3.5/5  1,012 reviews

Great location

Customer review rating 5.0/5

Helen P. Couples - Confirmed reviews ALL

Excellent location, beautifully presented, comfortable and clean room, and fabulous food. What more can we say?

Hello Mrs P., Thank you for your comments about your stay in our hotel. It is with great pleasure that we receive your compliments. Also, we will share your appreciation with our team. Your satisfaction is the best reward for our staff who work day after day to offer you a perfect service. We hope to see you back with us soon. Best regards, Fanny

Customer review rating 3.5/5

Anonymous Couples - Confirmed reviews ALL

Good for overnight stay.

Hellor Sir S., Thank you for taking the time to share your experience with us. We are happy to have given you a pleasant time in our hotel and hope to see you again soon with us. Best regards, Fanny

Comfy bed and spacious room

Customer review rating 4.5/5

Paul S. Couples - Confirmed reviews ALL

A pleasant stopover on our journey from Epernay to Avignon. The room was spacious and okay ..but the mattress was pure bliss! I'm hoisting it into number 2 position of the most comfortable beds I've slept in during 40 years of hotel stays. Room 235. Thank you!

Hello Sir S., It was a pleasure to read your comment regarding your stay at our hotel! Thank you very much for this feedback that I will quickly share with the team. We are pleased you had a best night in our mattress. We will see you soon. Best Regards, Fanny

Customer review rating 3.5/5

Anonymous Couples - Confirmed reviews ALL

Novotel vieillot

Bonjour Monsieur, Nous vous remercions d'avoir pris le temps de partager votre avis. Nous espérons vous revoir très bientôt! Cordialement. Frédéric

Perfect for a stop down south

Customer review rating 4.0/5

Jan Families - Confirmed reviews ALL

Conveniently located hotel close to the highway. Clean and well equipped rooms. Nice breakfast.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

Disappointing

Customer review rating 1.5/5

Anonymous Couples - Confirmed reviews ALL

Room 163 smelled strongly of damp and was in real need of redecoration and painting. Asked for a change of room but was told none were available Generally the hotel is very tired looking and needs a freshen up.

Hello Mrs P., Thank you for taking the time to share your experience with us. We are sorry our room didn't meet your expectation and had a smell. Our family rooms were full that night so we couldn't give you another room and we are truly sorry about that. We hope you will give us the opportunity to regain your trust, we will be happy to offer you with better service. We look forward to welcoming you on your next trip to Macon. Best regards, Fanny

Disappointed

Customer review rating 3.0/5

Anonymous Couples - Confirmed reviews ALL

Short staffed and lack of attention Bathroom no hand soap or tissues in box All outside bins full in car park Litter in car park

Hello Sir B., Thank you for taking the time to share your experience with us. We are sorry our housekeepers forgot to change hand soap and box of tissues. Our reception stay open 24h/24 don't hesitate to ask for what you need. We hope we will welcome you for your next stay at Macon. Best regards, Fanny

Tired rooms

Customer review rating 2.0/5

David S. Families - Confirmed reviews ALL

Booked a room for 3 people. I'm sorry to say that I thought the room felt run down and just a little grubby. Breakfast was okay. It was very busy so some waiting was to be expected, but there was a big queue -15 mins for a table.

Hello Sir, Thank you for taking the time to share your experience with us. We are sorry you had to wait to take your breakfast, it was a full night in the hotel and a lot of people when eat at the same time. Our receptionnist was on the phone with our technician because we had a family loocked outside of their room, she was taking care of them at your arrival. We are sorry if it seems like she didn't paid attention to you. We hope to see you again soon with us. Best regards, Fanny

Well located

Customer review rating 4.0/5

Barbara Couples - Confirmed reviews ALL

Easy to find, welcoming reception, clean room, good evening meal although the chablis wasn't cold enough.

Hello Mrs G., It was a pleasure to read your comment regarding your stay at our hotel! Thank you very much for this feedback that I will quickly share with the team. Our wine cellar is at 8 degrees this is the temperature to conserve wine but if you wanted same ice, our waiters are there for respond at your request. We will see you soon. Best Regards, Fanny

Well located to motorway, without being noisy.

Customer review rating 3.5/5

Anonymous Families - Confirmed reviews ALL

Good stop en route to the Alps. Comfortable bed and useful having restaurant in house.

Hello Sir R., It was a pleasure to read your comment regarding your stay at our hotel! Thank you very much for this feedback that I will quickly share with the team. We will see you soon. Best Regards, Fanny

Customer review rating 1.5/5

Lance L. Families - Confirmed reviews ALL

We went to the restaurant and waited 40mins just to take our order we waited an hour and a half for our meal and the staff were very rude.

Hello Sir L., Thank you for sharing your experience with us. We are sorry that the restaurant was disappointing and you had to wait. We are well aware that we have not been able to satisfy you but we hope you will give us the opportunity to regain your trust, we will be happy to offer you with better service. We look forward to welcoming you on your next trip to Macon. Best regards, Fanny

Easy to find handy for supermarket and fuel nearby

Customer review rating 4.0/5

D.c. Couples - Confirmed reviews ALL

Usual Ibis standard hotel, disappointed that the Grill restaurant was closed - the reason we chose this hotel as opposed to another on our route

Hello Sir C., Thank you for taking the time to share your experience with us. You got this feedback for another hotel I guess because we are a Novotel and our restaurant is open 7days/7. But we hope to see you next time. Best regards, Fanny

Always a great location

Customer review rating 3.5/5

Louise Families - Confirmed reviews ALL

Well located room, enough towels/pilllows for the 3 of us. Restaurant provides good service and reasonable price.

Hello Mrs G., It was a pleasure to read your comment regarding your stay at our hotel! Thank you very much for this feedback that I will quickly share with the team. We will see you soon. Best Regards, Fanny

Well located

Customer review rating 3.5/5

V. Families - Confirmed reviews ALL

Excellent location, Nice service … rooms may need some refresh

Hello Mrs V., Thank you for taking the time to share your experience with us. We are happy to have given you a pleasant time in our hotel and hope to see you again soon with us. Best regards, Fanny

Well located with friendly staff

Customer review rating 4.0/5

Fi Families - Confirmed reviews ALL

Lovely helpful staff, food good and beds comfortable

Hello Mrs A., It was a pleasure to read your comment regarding your stay at our hotel! Thank you very much for this feedback that I will quickly share with the team. We will see you soon. Best Regards, Fanny

An overnight stay in Macon

TripAdvisor rating 4.0/5

joeN6158BU TripAdvisor review

Very convenient location, close to autoroute, run by very pleasant and helpful staff. Bar and restaurant on site a great bonus. Ample car parking and quiet location. A little dated in appearance and decor, yet clean and comfortable

The whole team joins me in thanking you for your feedback and your comments following your stay at our hotel. It’s a pleasure to read that everything went well, knowing that our priority is the satisfaction of all our customers. We look forward to seeing you again soon with us. Best regards,

Overnight stop

TripAdvisor rating 3.0/5

Lesley H TripAdvisor review

The restaurant & bar staff worked hard but there were only 3 occasionally 4 of them to serve in a very busy bar & restaurant in the evening (one seemed quite inexperienced). They were under enormous pressure and there was no evidence of management support. This resulted in lengthy delays, orders being lost and all guests being unable to get service.

Bonjour Madame, Thank you for taking the time to share your experience with us. We are sorry that the restaurant was disappointing and you had to wait. We are well aware that we have not been able to satisfy you this time but we hope you will give us the opportunity to regain your trust, we will be happy to give you with better service. We look forward to having you on your next trip to Macon. Best regards,

Parking lot security issue

TripAdvisor rating 2.0/5

rosemart-martrose Families - TripAdvisor review

Our car was vandalised while parked over night in the hotel parking lot. The tires had been purposely deflated. The hotel reception was very good at referring us to an excellent tire shop about a 5 minute drive from the hotel and they tire shop fixed our tires right away and informed us that there was nothing wrong with them but that someone had on purpose let the air out of the tires. We informed the hotel reception who seemed not bothered about this incident. We have used this same hotel at least 4 times and I tend to use Accor hotels for business trips but we will be looking for other hotel options in the future.

Hello rosemart-martrose, We are sorry for this incident, we provide our customers with free closed parking but do not have a security guard patrolling outside, our video surveillance system did not allow us to see suspicious activity during your evening, otherwise we would have reacted immediately. We hope that you will renew your confidence in us and that we will have the pleasure of welcoming you again to our establishment. We present you our best wishes for this new year. Cordially Véronique

Disappointing

TripAdvisor rating 2.0/5

christine t Couples - TripAdvisor review

We were surprised at these state of the hotel - just look uncared for Staff were pleasant but their uniforms look like they were all cleaners - the grey and white T shirts and Jeans and trainers are not a good look - the receptionist in the morning did have a black jacket on which made her abit smarter - The poor staff in the restaurant were overwhelmed in the evening they tried their best - tables where not cleaned - people were having trouble getting the right bills - The general condition of the hotel is tried and need a revamp

Macon

TripAdvisor rating 5.0/5

DayTrip27438 Couples - TripAdvisor review

We have used this Hotel many times as do many British people. Great location, very comfortable hotel with a very good breakfast. Almost next to the motorway, without the noise makes it an easy and comfortable drive to Calais

Dear DayTrip27438 It is with pleasure that the entire team has read your satisfaction message posted on our hotel after your stay and we thank you very much, it is very encouraging for all to see that we have met all your expectations. Looking forward to seeing you again Véronique

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