Very convenient location, close to autoroute, run by very pleasant and helpful staff. Bar and restaurant on site a great bonus. Ample car parking and quiet location. A little dated in appearance and decor, yet clean and comfortable

We stayed overnight at the Novotel Mačon Nord en route from the Var to Calais. The hotel room was satisfactory but in need of refurbishment. We had dinner in the restaurant. However there weren't sufficient service staff for the number of guests in the restaurant. We managed to order and receive our main course reasonably quickly, but gave up waiting to order dessert. The breakfast was adequate.

The room was a nice good size and fairly comfortable. It was miss another side table between the bed and the pullout couch. Someplace to put you mobile phone and water glass just before sleeping. The staff were extremely friendly but it was obvious they were overworked. Perhaps more staff or shorter shits ate needed? The clerk checking me in at 20:00 was the safe clerk who checked me out at 12:00 the next day. The restaurant staff was the same as well. Tired staff can’t give their best to your guests!

The restaurant & bar staff worked hard but there were only 3 occasionally 4 of them to serve in a very busy bar & restaurant in the evening (one seemed quite inexperienced). They were under enormous pressure and there was no evidence of management support. This resulted in lengthy delays, orders being lost and all guests being unable to get service.

Nice, quiet, large room. Comfortable bed. Easy internet access very conveniently situated. But unfortunately the restaurant, admittedly very busy, had very slow service

Although clearly short-staffed, because of Covid, those working in difficult circumstances were first class. We were impressed.

Efficient and cheerful

Excellent.

Indeed not very luxury or new But clean and good enough for overnight stay. Breakfast was perfect!

Quiet room, comfortable bed but surprisingly no lift. Adjacent to Macon Nord peage for easy autoroute access.

We last stayed here 2 years ago. The staff are always very friendly and welcoming and always nice to arrive after a long drive. Thought the restaurant did very well with buffet, it is very difficult for hospitality with all the Covid restrictions.

Our car was vandalised while parked over night in the hotel parking lot. The tires had been purposely deflated. The hotel reception was very good at referring us to an excellent tire shop about a 5 minute drive from the hotel and they tire shop fixed our tires right away and informed us that there was nothing wrong with them but that someone had on purpose let the air out of the tires. We informed the hotel reception who seemed not bothered about this incident. We have used this same hotel at least 4 times and I tend to use Accor hotels for business trips but we will be looking for other hotel options in the future.

We were surprised at these state of the hotel - just look uncared for Staff were pleasant but their uniforms look like they were all cleaners - the grey and white T shirts and Jeans and trainers are not a good look - the receptionist in the morning did have a black jacket on which made her abit smarter - The poor staff in the restaurant were overwhelmed in the evening they tried their best - tables where not cleaned - people were having trouble getting the right bills - The general condition of the hotel is tried and need a revamp

We have used this Hotel many times as do many British people. Great location, very comfortable hotel with a very good breakfast. Almost next to the motorway, without the noise makes it an easy and comfortable drive to Calais

Second time we have used this hotel as a midway stop over on our way to the south coast. It offers everything we need - comfortable room, good restaurant, secure parking and close to the motorway - although far enough away to be quiet.