Novotel Mâcon North Highway du Soleil 4 stars

Customer review rating (ALL Rating) 3.8/5 1,603 reviews

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Description

Hotel extras

  • The hotel is certified Green Key

  • 10 minutes from downtown Mâcon

  • Outdoor swimming pool, swing and slide in the 10-acre garden

  • Bar and restaurant with terrace, French cuisine

  • Certified Accueil Vélo: close to the Voie Bleue via Bacon

Our accommodation(s)

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Hotel location

Novotel Mâcon North Highway du Soleil

420 Route de saint-Martin
71000 SENNECE-LES-MACON
France

GPS:46.36623, 4.842243

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Chez MIMI brasserie maison

Experience a brasserie-style meal at our restaurant. In the summer, the room opens out onto the terrace, with views of the garden and pool that add a real vacation flavor. Savor every minute!

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  3.8/5  1,603 reviews

TripAdvisor Rating  3.5/5  1,096 reviews

Customer review rating 4.0/5

Anonymous Couples - Confirmed reviews ALL

Prima

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Prisca

Good stay

Customer review rating 4.0/5

R.l. B. Couples - Confirmed reviews ALL

Ticked the boxes as always Menu not as good as last time .we had ham egg and elbow pasta which was not served nicely. Very disappointing after we thought things had improved last time! Also worth mentioning we had a a young waitress who was beautifully dressed in a white blouse.The other waiter had no uniform B. polo shirt and trousers.He was perfectly okay serving but it doesn’t do your image much good.

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Prisca

Should not have been open

Customer review rating 2.0/5

Neil C. Business - Confirmed reviews ALL

I walked into the hotel to be greeted by workmen everywhere, drills and hammers being used and dust. I appreciate updates need to be done but not when you have to step over workmen and tools to get to places such as the bar and restaurant. Also on the write up, it states mini bar in the room, there isn’t any, not even bottled water.

Dear NEIL C., Thank you for taking the time to write to us about your stay at Novotel Mâcon Nord Autoroute du Soleil. We are sorry that your stay did not fully meet your expectations and we truly apologize. Rest assured the measures will be established to improve the quality of the services mentioned. Once again, we thank you for your comments and hope to regain your trust during a future stay. We hope we will welcome you in our hotel. Best regards, Prisca

Lovely rooms, dreadful restaurant. Badly organised recitation works.

Customer review rating 2.0/5

Anonymous Couples - Confirmed reviews ALL

The new rooms are fine, but we find the dinner and breakfast the next morning uninspiring. The decor was sour, the make of an angry pigs head in very poor taste and the food wierd, badly prepared and unappetising.

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Prisca

greatly improved menu well done! You must have listened to my comments the last few times!

Customer review rating 4.0/5

Rodney B. Couples - Confirmed reviews ALL

Good booking and good reception.

Dear RODNEY B., We very much appreciate your comments regarding your stay at the Novotel Mâcon Nord Autoroute du Soleil. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Prisca

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Other web-users rate our hotel

  • 742 reviews 9.4/10 Location
  • 1,535 reviews 5/10 Room
  • 960 reviews 7.7/10 Service
  • 16 reviews 6.8/10 WiFi
  • 710 reviews 4.7/10 Food
  • 612 reviews 2.3/10 Vibe
  • 584 reviews 6.1/10 Breakfast
  • 584 reviews 3.5/10 Cleanliness

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