Novotel Mâcon North Highway du Soleil Hotel 4 stars

Indeed not very luxury or new But clean and good enough for overnight stay. Breakfast was perfect!

Quiet room, comfortable bed but surprisingly no lift. Adjacent to Macon Nord peage for easy autoroute access.

We last stayed here 2 years ago. The staff are always very friendly and welcoming and always nice to arrive after a long drive. Thought the restaurant did very well with buffet, it is very difficult for hospitality with all the Covid restrictions.

Located just next to the autoroute du soleil, a stop well known from the period while travelling with my parents. Very glad to be able to enjoy similar experiences with my own kids! Staff is super friendly, rooms are more than ok, not a fan of buffet style dinners, but considering the times, it was ok - but not what I was used too..

Hotel has not aged well, no longer a positive representation of the Novotel brand. Staff friendly. Room: old, soap out of stock Restaurant: simple buffet only (fair, but be transparent about it).

The hotel is well located if you need to rest for a (short) night during a car travel. The building is old and has no lift (only one floor, but still, with a baby and baby bad to carry, it was not that easy), the Air-Co is loud, rooms are not clean and breakfast was not well organised. This is clearly not a Novotel standard hotel.

Room smelt bad and was not properly cleaned, no soap or any toiletry items in the bathroom; There was no housekeeping service; a no choice buffet dinner of low quality (and no outdoor dining or room service); the pool was empty of water i.e. out of action for no discernible reason. The reception area resembled more a children's play ground (as did most of the hotel) than a welcoming area for a supposedly 4 star hotel. The only reason they can get away with such an appalling operation is the they are well placed just off the highway.

we have stayed before at this hotel has its very convenient for an overnight stay on our way to the south but this time we were very disappointed by the overall experience. No toiletries in the bathroom, fortunately we carry some with us, bedside lights not working on both side as the switch buttons have disappeared inside the bedhead leaving just two hole in their place, so not possible to read in bed. Although the rooms generally appeared clean there was unclean smell and we got the feeling that has not been sanitized.

Nice room but v disappointed by the buffet. So we chose not to eat there.

Staying at Novotel Macon was a big disappointment. After driving for 9 hours and arriving at a hotel, all you want is a relaxed evening and night in a quality Novotel hotel. Novotel Macon should actually be called Formula 1 hotel as it doesn't even come close to the usual Novotel quality. The hotel feels sweaty, dirty and smells bad. The hotel hasn't been renovated since probably the late 50s. Our 2 rooms and bathrooms were very dirty with mould and stains everywhere. The 'non-smoking' rooms we asked for were probably smoking rooms until recently as the smell of smoke was everywhere. Breakfast offering and quality was very, very, very low as well. If you see this hotel in your search results I can only say one thing: run away, as fast as you can, and back any other hotel as you won't find anything worse.

Our car was vandalised while parked over night in the hotel parking lot. The tires had been purposely deflated. The hotel reception was very good at referring us to an excellent tire shop about a 5 minute drive from the hotel and they tire shop fixed our tires right away and informed us that there was nothing wrong with them but that someone had on purpose let the air out of the tires. We informed the hotel reception who seemed not bothered about this incident. We have used this same hotel at least 4 times and I tend to use Accor hotels for business trips but we will be looking for other hotel options in the future.

We were surprised at these state of the hotel - just look uncared for Staff were pleasant but their uniforms look like they were all cleaners - the grey and white T shirts and Jeans and trainers are not a good look - the receptionist in the morning did have a black jacket on which made her abit smarter - The poor staff in the restaurant were overwhelmed in the evening they tried their best - tables where not cleaned - people were having trouble getting the right bills - The general condition of the hotel is tried and need a revamp

We have used this Hotel many times as do many British people. Great location, very comfortable hotel with a very good breakfast. Almost next to the motorway, without the noise makes it an easy and comfortable drive to Calais

Second time we have used this hotel as a midway stop over on our way to the south coast. It offers everything we need - comfortable room, good restaurant, secure parking and close to the motorway - although far enough away to be quiet.

Well situated, close to Autoroute. Warm welcome, good and friendly service.Comfotable room. Swimming pool. Buffet dinner was dsappointing. Choice was limited an quality of food was mediocre. Good wine list.