Ibis Mâcon Sud Crêches Hotel 3 stars

Rooms were very clean. Air conditioning could be better. Staff very friendly, and good breakfast

We stayed for one night on the return journey of a trip to Italy. The room (a family room) was clean and the hotel itself, on the edge of a commercial centre, was clearly well looked-after. The member of staff on reception was warm and welcoming. The restaurant food during the evening of 2 September, however, was poor. ’Dorade au curry was very over-cooked. ’Fish and chips’ - frozen - was similar to what one might expect from a British motorway cafe. In addition, abrupt service from a young waitress who evidently needed more training did not add to the pleasure of eating; wine was plonked on the table without any attempt to serve it and requests for service (e.g. bread for the table) were met on more than occasion with sulky comments of ‘J’arrive’ without any follow-up. A shame - one eats so well in France usually, even in chain restaurants. This experience makes one more reluctant to eat in an Accor hotel again.

Everything was OK, nothing outstanding

Nice experience, stayed three nights, had one evening meal. Friendly & helpful team.

Everything went to plan, we know the hotel from having stayed several times before. However...We were dismayed at the smallness of our room, and were upset by the noise than began at 4.30 under our windows. A workman was washing out giant dustbins with a hose, talking incessantly, maybe on his phone because I only heard his voice, a lorry came or went. The noise of crates and things being wheeled around was constant. We did try to tell the receptionist but she denied that there were any dustbins on that side if the building. I suggested she go take a look right then, but she refused. Overall I think we may choose a different hotel on our next journey.

Really and small bathroom and no kids bedding other than a sheet and heavy blanket. A duvet would be better. Everything else OK

Always busy but enjoyable stay.

Overnight stay on way home. Hotel was very clean & tidy & beds were comfortable. Swimming pool a bonus after a long drive. Restaurant at hotel was a bonus, meals were nice. Breakfast was delicious & varied & good value. Staff were very helpful & friendly.

A very clean and comfortable hotel with helpful staff and a very good restaurant menu. Comfortable bed in a surprisingly spacious room, with plenty of power outlets for charging phones and tablets. We usually stay in one of the Ibis Styles Hotels, but this was equal in standard to many of them. The hotel was extremely busy in the middle of the holiday season, but this did not effect the service provided to us. We shall certainly visit this hotel again.

Staff were very friendly but they seemed very busy making the service poor

Easy to find, close to motorway. The room was a little bit small. Restaurant is ok

Very nice hotel for a good price Clean Pleasant stay Friendly personel

We stayed here last year and had to return for the delicious breakfast - warm Madeleine's with a 'crust' and tasty croissants. We also had a lovely evening meal last year, so repeated this too. Swimming pool is great (except for the dead insects) and outdoor area very relaxing. Also very handy for the Carrefour. Staff very friendly and welcoming.

bien

The staff were very courteous and the room was again very comfortable