ibis Styles Macon Centre 3 stars

We have had a nice reception. The hotel is good but the room is very small. We had to use the stairs because the elevator didn’t reach the room level.

It was very nice stay. Hotel is well located - 2 minutes walk from railway station, and 5 minutes from city center. Room was very clean and comfortable, bathroom with window. Air condition works (maybe bit too loud- but if You are tired after all day, it doesn’t bother You). Hotel has got very nice pool in the courtyard. Breakfasts were very good. Staff nice. And in the reception You have free of charge - tea, cofee and sparkling water. It’s very good place to stay in Macon.

Room was tiny at best. This hotel is more like ibis budget. Make sure to get larger rooms as regular one is just small. Not complaining about sipders web at the ceiling as it could be just one off, happens to everyone.

The hotel is well located in the Center of Macon and within walking distance to some good restaurants. We were very disappointed when we arrived on Sunday evening to see a notice saying the pool was closed. We were still in the process of checking in and the receptionist had not mentioned it. I asked her if indeed the pool was closed and she said yes - a decision by the local council for drought reasons. There was no apology for the inconvenience this would cause us. I asked her when they had been informed to close the pool, she said on Friday. Two days before we arrived. If we had been told I could have looked for different accommodation without incurring a financial penalty. There was no remorse from the receptionist and when I asked if the manager was available she said only tomorrow. The next day I seeked out the manager who was quite distressed by the pool closure - but once again - no apology was offered and no financial reimbursement for loss of facilities. He was quite defensive and said he didn’t even know how long the pool would be closed for. I asked why they hadn’t called us to let us know - or perhaps emailed us, he said it would be too difficult to inform all of the guests! I would have expected to have been informed before our arrival and offered some compensation for the inconvenience. Free parking or free breakfast should have been offered - but nothing was suggested. This is really disappointing customer service by the hotel - who had a chance to make it right but couldn’t be bothered. I would not choose to stay at this hotel again as a result.

excellent breakfast, great location, nice clean room