Pullman Shanghai Qingpu Excellence

Pullman Shanghai Qingpu Excellence

Customer review rating (ALL Rating) 4.6/5 249 reviews

ALLSAFE approved hotel

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Description

Hotel extras

  • Our exquisite and comfortable family room feature a cartoon themed decor.

  • Enjoy international cuisine paired with an immaculate selection of wines and desserts.

  • The hotel is near Zhujiajiao, which is a 4A scenic spot.

  • Guests must check in with a valid nucleic acid test from the last 48 hours.

  • The lobby lounge and all restaurants will be temporarily closed

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Hotel location

Pullman Shanghai Qingpu Excellence

No.1, Land 304, zhuying Road, Qingpu District
201700 SHANGHAI
China

  • SUBWAY:  NO 17 CAOYING ROAD STATION

  • RER:  HONGQIAO RAILWAY STATION

  • By plane

    SH HONGQIAO INTL At 24km / 14 miles

  • By plane

    SH HONGQIAO INTL At 24km / 14 miles

  • By boat

    SHANGHAI FERRIES At 45km / 27 miles

  • By helicopter

    GAODONG HELIPAD At 70km / 43 miles

  • By car

    GAODONG HELIPAD At 70km / 43 miles

  • By car

    HUYU HIGHWAY At 5km / 3 miles

  • By train

    CAOYING ROAD At 1km / 0 miles

  • By train

    HONGQIAO STATION At 23km / 14 miles

GPS:31.1685783, 121.1010393

Hotel services

Check-in from - Check out up to

In summary
On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

Our accommodation(s)

Pullman Shanghai Qingpu has 284 guest rooms, including 16 suites, all built to national 5-star standards.

Our guest reviews

Our guest reviews for
Pullman Shanghai Qingpu Excellence

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  249 reviews

TripAdvisor Rating  5.0/5  2,417 reviews

Certificate of excellence 2022

So far so good

Customer review rating 3.5/5

Chuen Couples - Confirmed reviews ALL

Average standard.

Dear KaChuen M., We appreciate your sharing of your concerns at the Pullman Shanghai Qingpu Excellence. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Pleasant Stay

Customer review rating 4.5/5

T. Q. Families - Confirmed reviews ALL

to spend the Spring Festival holiday, together with my tow friends' families, we booked this hotel for 2 nights. And it approved to be a pleasant stay.

Dear Qi Qi T., We very much appreciate your comments regarding your stay at the Pullman Shanghai Qingpu Excellence. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Good Stay

Customer review rating 4.5/5

Binson Business - Confirmed reviews ALL

Great place to stay

Dear Binsonchan U., We very much appreciate your comments regarding your stay at the Pullman Shanghai Qingpu Excellence. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Good stay

Customer review rating 5.0/5

Lidong Business - Confirmed reviews ALL

Very nice rooms and perfect location. Great thanks to Klein Chen as he took care for us in a really professional way.

Dear Li Dong G., We very much appreciate your comments regarding your stay at the Pullman Shanghai Qingpu Excellence. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

very good experience

Customer review rating 5.0/5

Kanran H. Families - Confirmed reviews ALL

it is a brand new hotel, and thank for the front desk and the Mrs.Wu in the louge to upgrade my room to a family room, my kids love it so much. the service is not perfect due to the new hotel, but it is clear that everyone try their best to give the top seivce to cusotmer, it makes me impressive. thank you, i will come back

Dear Guest, We very much appreciate your comments regarding your stay at the Pullman Shanghai Qingpu Excellence. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Good Stay

Customer review rating 4.5/5

Binson Business - Confirmed reviews ALL

It was a good stay at this hotel

Dear Binsonchan U., We very much appreciate your comments regarding your stay at the Pullman Shanghai Qingpu Excellence. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Excellent stay

Customer review rating 5.0/5

Hanson Z. Business - Confirmed reviews ALL

The room rate was very attractive. Professional and nice staff. My room was upgraded and the room turned out to be clean and spacious. Good quality foods were provided at breakfast.

Dear Hai Xin Z., We very much appreciate your comments regarding your stay at the Pullman Shanghai Qingpu Excellence. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

good stay

Customer review rating 4.0/5

Zongyang C. Families - Confirmed reviews ALL

Overall was a good stay, but the executive lounge is closed.

Dear Zong Yang C., We very much appreciate your comments regarding your stay at the Pullman Shanghai Qingpu Excellence. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Good experience

Customer review rating 5.0/5

Joel Business - Confirmed reviews ALL

Always stay in the same hotel once visit the Qingpu. Good choice and experience.

Dear guest, We very much appreciate your comments regarding your stay at the Pullman Shanghai Qingpu Excellence. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Elsie Du Guest experience manager

good stay

Customer review rating 4.0/5

Krg Business - Confirmed reviews ALL

Good service and breakfast is also delicious.

Dear Guest, We very much appreciate your comments regarding your stay at the Pullman Shanghai Qingpu Excellence. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Elsie Du Guest experience manager

Just so so

Customer review rating 3.0/5

Z. Families - Confirmed reviews ALL

It's a place you can have a good sleep, and that's all! The staff contacted me for my due to arrive twice! And the second time, the staff threatened me to cancel my book if I don't transfer deposit advance though the policy didn't show deposit through accorhotel.com. And the attitude of the staff was really annoying! When I arrived there, a manager showed with polite and cautious, he seemed to know I've lost my temper before and try not to provoke me again. After all, I didn't feel welcome there.

Dear guest, Thank you for taking the time to tell us about your experience at the Pullman Shanghai Qingpu Excellence. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Elsie Du Guest experience manager

very friendly staff and a very pleasant stay

TripAdvisor rating 5.0/5

Freedom296726 TripAdvisor review

Right before my arrival, Emma already called me to check my schedule and arrange the room for me. King kindly arrange me the afternoon tea and happy hour, which is my kid's favorite part. The staff of concierge department is also kind to me. Overall, it is a very pleasant stay for my vocation just make me feel at home.

Clean and quick access

TripAdvisor rating 4.0/5

gaoaili Friends getaway - TripAdvisor review

The room was clean and warm. We had dinner buffet there, very limited. The service was so so, when we had an extra room booked, want the sofa made for my daughter, the Ayi wasn't very good at making it or not very happy to make it. the sheet wasn't even made flat. I have to show her how to make a bed. I booked on line, with offer of add 1 Rm to an extra breakfast, but the front desk won't be able to help, so I have to put their breakfast on another room. So, overall, not very good service.

The hotel is excellence as its name

TripAdvisor rating 5.0/5

Safari41708876693 Friends getaway - TripAdvisor review

The hotel design is excellent, usual the basic room is normal, but when we arrived the room both of my friend and me said WOW amazing.The hotel is brand new one but the indoor odour is not bad. I had another two stay in this hotel after the frist one, the service are continuous improving. I feel more comfortable and feel like I just back to home. I will recommended this hotel if you want to take a rest from busy City Shanghai.酒店比较有设计感,就连基础房型我和朋友进去都能发出WOW的惊呼,原以为新开的酒店气味和甲醛会比较大,但是对于我本人的感官来说是没有问题的。在第一次入住后我又去了两次,每次去都有惊喜,酒店的服务更加细致和贴心,并且在不断改善。每次入住都让我体验到如回家般的感觉。

Dear Safari41708876693, Thank you for such encouraging comments, we are extremely delighted that you have experienced the level of service that is rightfully expected from the Pullman Shanghai Qingpu Excellence, and I would like to thank you for sharing this with us and other travelers. Service from heart is what defines us. At Pullman Shanghai Qingpu Excellence, we take great pride in consistently create the exceptional memories to our guests. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Pullman Shanghai Qingpu Excellence offers 292 modern design guest rooms and suites, 800sqm pillar-less Grand Ballroom and function rooms, fit lounge and indoor swimming pool. Against the backdrop of today’s fast paced life, Pullman helps guests be at their best, in business and at leisure, enabling them to seamlessly conduct business, explore the locale, workout and make connections – to the neighborhood and people around them. Thanks again for your kind words and It is always a pleasure to welcome you back at anytime. Best regards, General Manager Pullman Shanghai Qingpu Excellence

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