Pullman Shanghai Qingpu Excellence 5 stars

Customer review rating (ALL Rating) 4.5/5 206 reviews

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Pullman Shanghai Qingpu Excellence - Image 1
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No.1, Lane 340, Zhuying Road, Qingpu District, 201700 Shanghai, China

Description

Hotel extras

  • Our exquisite and comfortable family room feature a cartoon themed decor.

  • Enjoy international cuisine paired with an immaculate selection of wines and desserts.

  • The hotel is near Zhujiajiao, which is a 4A scenic spot.

  • ACCOR works to stop using environment-polluting single-use plastic bottles.

Our accommodation(s)

Hotel location

Pullman Shanghai Qingpu Excellence

No.1, Lane 340, Zhuying Road, Qingpu District
201700 Shanghai
China

GPS:31.169171, 121.100485

Telephone
Fax +86 21 3108 8889

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  206 reviews

TripAdvisor Rating  5.0/5  5,163 reviews

Meet all basic requirement

Customer review rating 3.5/5

Chuen Couples - Confirmed reviews ALL

The Pullman Qingpu meets average standards in many areas, with good maintenance and comfortable accommodations. However, the member service falls short of Accor’s usual excellence in a few key aspects: 1. The welcome gift is limited to a small fruit plate, lacking a warm touch for guests. 2. Platinum members cannot redeem alcoholic beverages for their welcome drink. 3. The late check-out is only offered until 14:00, which is less than what other hotels provide (typically until 15:00 or 16:00). 4. Many staff members in the lounge are trainees, which affects the professionalism of the service.

Great Staff

Customer review rating 5.0/5

M. Y. Families - Confirmed reviews ALL

Check-in staff Grace is very friendly, and the check-in process was smooth. The room conditions are great. I just feel that the breakfast quality is poor, and the location is a bit far away from tourist attractions only. The 10/10 rating is solely for staff Grace.

Dear Y. M., We very much appreciate your comments regarding your stay at the Pullman Shanghai Qingpu Excellence. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Customer review rating 2.0/5

Linlin Business - Confirmed reviews ALL

Poor management

Dear Lin Lin W., Thank you for taking the time to tell us about your experience at the Pullman Shanghai Qingpu Excellence. I am sorry that your experience did not meet your expectations. Please allow me to express my sincerest apologies. At Pullman, we strive to provide a superior service experience for every customer, therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Exceptional Stay at Pullman Shanghai Qingpu Excellence

Customer review rating 5.0/5

Wei Families - Confirmed reviews ALL

I had an outstanding stay at Pullman Shanghai Qingpu Excellence. The hotel offers modern, well-maintained rooms with top-notch amenities. The staff is exceptionally friendly and attentive, always ready to assist with a smile. The breakfast spread was impressive, offering a great mix of local and international options. The location is convenient, providing easy access to major attractions in the area. Overall, a perfect blend of comfort and luxury – highly recommended for both business and leisure travelers!

Dear Jia wei X., We very much appreciate your comments regarding your stay at the Pullman Shanghai Qingpu Excellence. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Good Stay, good service.

Customer review rating 5.0/5

Yuan Y. Families - Confirmed reviews ALL

HSKP attendant helped us twice to take the towel, and some fruit. Very good service. Also hotel is nice and quiet.

Dear Shi Yu C., We very much appreciate your comments regarding your stay at the Pullman Shanghai Qingpu Excellence. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank Y. again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

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Other web-users rate our hotel

  • 433 reviews 8.1/10 Location
  • 1,286 reviews 8.8/10 Room
  • 2,176 reviews 9.5/10 Service
  • 651 reviews 9.7/10 Vibe
  • 558 reviews 9/10 Amenities
  • 500 reviews 9.7/10 Cleanliness
  • 432 reviews 8.7/10 Breakfast

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.