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Pullman Shanghai Qingpu Excellence Hotel

Customer review rating 4.7/5 348 reviews

ALLSAFE approved hotel

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Room 1

Number of guests
Children's age

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Pullman Shanghai Qingpu Excellence
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+ 16 Services

Hotel extras

  • Our exquisite and comfortable family room feature a cartoon themed decor.

  • Enjoy international cuisine paired with an immaculate selection of wines and desserts.

  • The hotel is near Zhujiajiao, which is a 4A scenic spot.

  • The Oriental Land is an activity camp for teenagers, only 25 minutes away from hotel.

  • Advantage 5

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Electric car recharging units Paying
  • Laundry Paying
  • Cash machine
  • Porter
  • Concierge
Leisure and activities
  • Swimming pool
  • Fitness centre
  • Well-being
Catering
  • Breakfast Paying
  • 3 Restaurant(s)
  • 1 Bar(s)
  • Room service
Business services
  • 8 Meeting room(s)
  • Self service business centre
  • Copy/print service available

Hotel location

Pullman Shanghai Qingpu Excellence

No.1, Land 304
zhuying Road
Qingpu District
201700 shanghai
china

Tel: +862131088888

Fax: (+86)21/31088889

Check-in from 14h00

Check out up to 12h00

  • SUBWAY :  NO 17 CAOYING ROAD STATION

  • RER :  HONGQIAO RAILWAY STATION

  • By plane

    SH HONGQIAO INTL At 24km / 14.91 miles

  • By plane

    SH HONGQIAO INTL At 24km / 14.91 miles

  • By boat

    SHANGHAI FERRIES At 45km / 27.96 miles

  • By helicopter

    GAODONG HELIPAD At 70km / 43.5 miles

  • By car

    GAODONG HELIPAD At 70km / 43.5 miles

  • By car

    HUYU HIGHWAY At 5.5km / 3.42 miles

  • By train

    CAOYING ROAD At 1.5km / 0.93 miles

  • By train

    HONGQIAO STATION At 23km / 14.29 miles

GPS :31.1685783, 121.1010393

Our accommodation(s)

Pullman Shanghai Qingpu has 284 guest rooms, including 16 suites, all built to national 5-star standards.

SUPERIOR ROOM, 1 King Size Bed, City View.

Accessible room
  • Max. number of persons: 3
  • Area: From 34 m² / 366 sq ft
  • Views: City View *

Subject to availability

  • Bathrobe
  • Slippers
  • Coffee/tea making facilities
  • Automatic wake up call
  • Direct dial telephone(...)

SUPERIOR ROOM, 2 Single Size Beds, City View.

  • Max. number of persons: 3
  • Area: From 34 m² / 366 sq ft
  • Views: City View *

Subject to availability

  • Coffee/tea making facilities
  • Direct dial telephone
  • Mini Bar

DELUXE ROOM, 1 King Size Bed, High Floor & City View.

  • Max. number of persons: 3
  • Area: From 34 m² / 366 sq ft
  • Views: City View *

Subject to availability

  • Coffee/tea making facilities
  • Direct dial telephone
  • Mini Bar

DELUXE ROOM, 2 Single Size Beds, High Floor & City View.

  • Max. number of persons: 3
  • Area: From 34 m² / 366 sq ft
  • Views: City View *

Subject to availability

  • Coffee/tea making facilities
  • Direct dial telephone
  • Mini Bar

PREMIUM FAMILY ROOM, 1 King Size Bed, City View.

  • Max. number of persons: 3
  • Area: From 38 m² / 409 sq ft
  • Views: City View *

Subject to availability

  • Coffee/tea making facilities
  • Direct dial telephone
  • Mini Bar

DELUXE EXECUTIVE ROOM, Lounge Access, 1 King Size Bed, City View

  • Max. number of persons: 3
  • Area: From 34 m² / 366 sq ft
  • Views: City View *

Subject to availability

  • Coffee/tea making facilities
  • Direct dial telephone
  • Mini Bar

DELUXE EXECUTIVE ROOM, Lounge Access, 2 Single Size Beds, City View.

  • Max. number of persons: 3
  • Area: From 38 m² / 409 sq ft
  • Views: City View *

Subject to availability

  • Coffee/tea making facilities
  • Direct dial telephone
  • Mini Bar

Our restaurants and bars

AZUR CHINESE RESTAURANT

Type of cuisine: Regional

Sophistication is the key design element throughout our 7 private rooms and main dining room. Our Chefs are specialists in the preparation of Shanghainese, Cantonese and local Qingpu cuisine.

  • Monday
  • Tuesday
  • Wednesday
  • Thursday
  • Friday
  • Saturday
  • Sunday

THE Q SEAFOOD AND GRILL

Type of cuisine: Gourmet

The Q Seafood & Grill on the 1st floor. Featuring world famous meats and seafood, Western, Asian food selections and drawn on the quality and freshness of the ingredients that are carefully chosen by our chef together with contemporary wine selections.

  • Monday
  • Tuesday
  • Wednesday
  • Thursday
  • Friday
  • Saturday
  • Sunday

YUE cafe

Type of cuisine: Dietary cuisine

Our Chefs prepare the best of Western, Asian and Chinese culinary delights. International buffet specialities, authentic French patisserie, bread and fine cheese are complemented by an outstanding range of wines. All Day Dining Restaurant has 160 seats.

LOBBY LOUNGE

The Lobby Lounge on level 1 is the perfect choice for a drink with friends. The natural materials and fashionable design creates an ideal setting for enjoying our a signature cocktails and tapas, while relaxing to the sounds of our live band.

Non contractual photo

  • Monday
  • Tuesday
  • Wednesday
  • Thursday
  • Friday
  • Saturday
  • Sunday

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 8

  • Maximum size: 800 m²

  • Maximum capacity: 600 people

  • Maximum banquet capacity: 500 people

Find out more

Our guest reviews for
Pullman Shanghai Qingpu Excellence

100% genuine reviews from our guests

Find out more

ALL Rating 4.7/5

348 reviews

tripadvisor

TripAdvisor Rating 5.0/5

1,712 reviews

2021 TripAdvisor Certificate of Excellence
Certificate of excellence 2021

good stay

Customer review rating 4.0/5

Zongyang C. Families - 21/04/2021 Confirmed reviews ALL

Overall was a good stay， but the executive lounge is closed.

Dear Zong Yang C., We very much appreciate your comments regarding your stay at the Pullman Shanghai Qingpu Excellence. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Good experience

Customer review rating 5.0/5

Joel Business - 25/01/2021 Confirmed reviews ALL

Always stay in the same hotel once visit the Qingpu. Good choice and experience.

Dear guest, We very much appreciate your comments regarding your stay at the Pullman Shanghai Qingpu Excellence. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Elsie Du Guest experience manager

good stay

Customer review rating 4.0/5

Krg Business - 17/01/2021 Confirmed reviews ALL

Good service and breakfast is also delicious.

Dear Guest, We very much appreciate your comments regarding your stay at the Pullman Shanghai Qingpu Excellence. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Elsie Du Guest experience manager

Just so so

Customer review rating 3.0/5

Z. Families - 10/10/2020 Confirmed reviews ALL

It's a place you can have a good sleep, and that's all! The staff contacted me for my due to arrive twice! And the second time, the staff threatened me to cancel my book if I don't transfer deposit advance though the policy didn't show deposit through accorhotel.com. And the attitude of the staff was really annoying! When I arrived there, a manager showed with polite and cautious, he seemed to know I've lost my temper before and try not to provoke me again. After all, I didn't feel welcome there.

Dear guest, Thank you for taking the time to tell us about your experience at the Pullman Shanghai Qingpu Excellence. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Elsie Du Guest experience manager

very friendly staff and a very pleasant stay

TripAdvisor rating 5.0/5

Freedom296726 08/08/2020 TripAdvisor review

Right before my arrival, Emma already called me to check my schedule and arrange the room for me. King kindly arrange me the afternoon tea and happy hour, which is my kid's favorite part. The staff of concierge department is also kind to me. Overall, it is a very pleasant stay for my vocation just make me feel at home.

Comment on my stay

Customer review rating 3.5/5

Eugenia Business - 16/01/2020 Confirmed reviews ALL

Once I entered the room, I felt the smell of cigarettes. Then a member of staff came and suggested me to open the windows. Then when I went into the bathroom, it had a pungent smell. I hope this problem can be avoided next time.

Dear Customer, Thank you for taking your time to tell us about your experience at the Pullman Shanghai Qingpu Excellence. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Elsie Du Guest Experience Manager Pullman Shanghai Qingpu Excellence

Clean and quick access

TripAdvisor rating 4.0/5

gaoaili Friends getaway - 26/12/2019 TripAdvisor review

The room was clean and warm. We had dinner buffet there, very limited. The service was so so, when we had an extra room booked, want the sofa made for my daughter, the Ayi wasn't very good at making it or not very happy to make it. the sheet wasn't even made flat. I have to show her how to make a bed. I booked on line, with offer of add 1 Rm to an extra breakfast, but the front desk won't be able to help, so I have to put their breakfast on another room. So, overall, not very good service.

Customer review rating 5.0/5

P., C. Business - 23/11/2019 Confirmed reviews ALL

Services at each dept are excellent. Such as concierge and reception desk.

Dear Guest, We very much appreciate your comments regarding your stay at the Pullman Shanghai Qingpu Excellence. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again very soon. Our world is your playground. Sincerely, Leila Lyu Guest Experience Manager Pullman Shanghai Qingpu Excellence

Executive Assistant

Customer review rating 4.0/5

Angely Business - 23/11/2019 Confirmed reviews ALL

Clean And classique hotel. Nice design. Choice of breakfast food mainly consists of chinese, be nice to have more variety for international and western to include in. Hotel staff are polite and helpful.

Dear Guest, We very much appreciate your comments regarding your stay at the Pullman Shanghai Qingpu Excellence. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again very soon. Our world is your playground. Sincerely, Leila Lyu Guest Experience Manager Pullman Shanghai Qingpu Excellence

It's good to stay in Pullman Shanghai Qingpu Excellence

Customer review rating 4.5/5

Peiyong L. Business - 30/10/2019 Confirmed reviews ALL

It would be great to have a better breakfast in Pullman Shanghai Qingpu Excellence, hope that there will be a wide variety and better quality breakfast when check in hotel next time.

Dear Guest, Thank you for taking the time to tell us about your experience at the Pullman Shanghai Qingpu Excellence. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Now we are updating our breakfast menu, hope it can meet your expectation during your next stay. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Leila Lyu Guest Experience Manager Pullman Shanghai Qingpu Excellence

OK

Customer review rating 4.0/5

Fw Business - 23/10/2019 Confirmed reviews ALL

Food needs to be improved.

敬爱的顾客， 感谢您花时间分享您的经历。 虽然我们希望能够给您更好的住宿体验，但您的评论对我们学习并改进我们的服务非常重要。 我们虽然致力于为顾客提供好的住宿体验，但很显然我们的服务仍然存在缺失，且不能使您满意。如果您愿意给我们一个机会来赢回您的信任，我可以向您保证我们将会尽全力让您获得最佳的酒店住宿体验，并使您再次喜欢我们的酒店。 祝好， Leila Lyu 宾客体验经理 上海卓越铂尔曼大酒店

Relaxing stay despite busy workschedule

Customer review rating 4.5/5

German B. T. Business - 30/09/2019 Confirmed reviews ALL

The Pullmann offered a place to gain strength after long work days. The attentive service and the well equipped facilities made it a pleasure to stay in the Pullmann.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Leila Lyu Guest Experience Manager Pullman Shanghai Qingpu Excellence

Very good experience !! everything was perfect !

Customer review rating 4.5/5

C. C. Families - 18/09/2019 Confirmed reviews ALL

Very good experience !! everything was perfect ! very good rooms and perfect service !

Dear Guest, We very much appreciate your comments regarding your stay at the Pullman Shanghai Qingpu Excellence. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again very soon. Our world is your playground. Sincerely, Leila Lyu Guest Experience Manager Pullman Shanghai Qingpu Excellence

Perfect

Customer review rating 4.5/5

Stefano T. Business - 09/09/2019 Confirmed reviews ALL

My staying in this hotel was extremely satisfying. Of course in every hotel you have suggestions to make things better or you can find little things, but most of this this is are personal matters and do not have to do nothing with the overall general management of a good hotel. The restaurants in the hotel are all good, beside the fact that probably my favourite one was the Chinese restaurant on the 2nd floor, good kitchen and good service and high level food experience The staff from the bell boy to the GM, Esther, Vera King Olivia etc the waiter's well all of them really made me feel at home and they have been at my full disposition for all my requests. I would like to thank you from the deep of my heart and hope the ones who got the moon cakes will remember me as well as a great guest. I'm coming back soon and I look forward to see you again in good health and great mood. Thanks again for your kind hospitality at Pullmam Quinpu. Sincerely S. T. (Italy)

Dear Stefano T., We very much appreciate your comments regarding your stay at the Pullman Shanghai Qingpu Excellence. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you for your lovely gift of Moon Cake. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Esther Mu Front Office Manager

The hotel is excellence as its name

TripAdvisor rating 5.0/5

Safari41708876693 Friends getaway - 23/04/2019 TripAdvisor review

The hotel design is excellent, usual the basic room is normal, but when we arrived the room both of my friend and me said WOW amazing.The hotel is brand new one but the indoor odour is not bad. I had another two stay in this hotel after the frist one, the service are continuous improving. I feel more comfortable and feel like I just back to home. I will recommended this hotel if you want to take a rest from busy City Shanghai.酒店比较有设计感，就连基础房型我和朋友进去都能发出WOW的惊呼，原以为新开的酒店气味和甲醛会比较大，但是对于我本人的感官来说是没有问题的。在第一次入住后我又去了两次，每次去都有惊喜，酒店的服务更加细致和贴心，并且在不断改善。每次入住都让我体验到如回家般的感觉。

Dear Safari41708876693, Thank you for such encouraging comments, we are extremely delighted that you have experienced the level of service that is rightfully expected from the Pullman Shanghai Qingpu Excellence, and I would like to thank you for sharing this with us and other travelers. Service from heart is what defines us. At Pullman Shanghai Qingpu Excellence, we take great pride in consistently create the exceptional memories to our guests. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Pullman Shanghai Qingpu Excellence offers 292 modern design guest rooms and suites, 800sqm pillar-less Grand Ballroom and function rooms, fit lounge and indoor swimming pool. Against the backdrop of today’s fast paced life, Pullman helps guests be at their best, in business and at leisure, enabling them to seamlessly conduct business, explore the locale, workout and make connections – to the neighborhood and people around them. Thanks again for your kind words and It is always a pleasure to welcome you back at anytime. Best regards, General Manager Pullman Shanghai Qingpu Excellence

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