Pullman Shanghai Qingpu Excellence Hotel

Good service and breakfast is also delicious.

It's a place you can have a good sleep, and that's all! The staff contacted me for my due to arrive twice! And the second time, the staff threatened me to cancel my book if I don't transfer deposit advance though the policy didn't show deposit through accorhotel.com. And the attitude of the staff was really annoying! When I arrived there, a manager showed with polite and cautious, he seemed to know I've lost my temper before and try not to provoke me again. After all, I didn't feel welcome there.

Right before my arrival, Emma already called me to check my schedule and arrange the room for me. King kindly arrange me the afternoon tea and happy hour, which is my kid's favorite part. The staff of concierge department is also kind to me. Overall, it is a very pleasant stay for my vocation just make me feel at home.

Once I entered the room, I felt the smell of cigarettes. Then a member of staff came and suggested me to open the windows. Then when I went into the bathroom, it had a pungent smell. I hope this problem can be avoided next time.

The room was clean and warm. We had dinner buffet there, very limited. The service was so so, when we had an extra room booked, want the sofa made for my daughter, the Ayi wasn't very good at making it or not very happy to make it. the sheet wasn't even made flat. I have to show her how to make a bed. I booked on line, with offer of add 1 Rm to an extra breakfast, but the front desk won't be able to help, so I have to put their breakfast on another room. So, overall, not very good service.

Services at each dept are excellent. Such as concierge and reception desk.

Clean And classique hotel. Nice design. Choice of breakfast food mainly consists of chinese, be nice to have more variety for international and western to include in. Hotel staff are polite and helpful.

It would be great to have a better breakfast in Pullman Shanghai Qingpu Excellence, hope that there will be a wide variety and better quality breakfast when check in hotel next time.

Food needs to be improved.

The Pullmann offered a place to gain strength after long work days. The attentive service and the well equipped facilities made it a pleasure to stay in the Pullmann.

Very good experience !! everything was perfect ! very good rooms and perfect service !

The hotel design is excellent, usual the basic room is normal, but when we arrived the room both of my friend and me said WOW amazing.The hotel is brand new one but the indoor odour is not bad. I had another two stay in this hotel after the frist one, the service are continuous improving. I feel more comfortable and feel like I just back to home. I will recommended this hotel if you want to take a rest from busy City Shanghai.酒店比较有设计感，就连基础房型我和朋友进去都能发出WOW的惊呼，原以为新开的酒店气味和甲醛会比较大，但是对于我本人的感官来说是没有问题的。在第一次入住后我又去了两次，每次去都有惊喜，酒店的服务更加细致和贴心，并且在不断改善。每次入住都让我体验到如回家般的感觉。