Sofitel Shanghai Hongqiao 5 stars

Customer review rating (ALL Rating) 4.4/5 66 reviews

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Description

Hotel extras

  • Bathrooms with separate bathtub and shower with branded Lanvin amenities

  • Immerse yourself in refined gastronomy in our three restaurants or two bars

  • Impressive Grand Ballroom with its 10m high ceiling draws inspiration from Parisian architectu

  • Located near Hongqiao Airport and Railway Station, opposite National Exhibition Center

  • Modern french designed rooms all featuring Sofitel Mybed and free WiFi.

Our accommodation(s)

Hotel location

Sofitel Shanghai Hongqiao

No 666 Taihong Road, Minhang District
201107 SHANGHAI
China

GPS:31.2003159, 121.3060846

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  66 reviews

TripAdvisor Rating  4.9/5  1,266 reviews

Fantastic Sofitel Hotel

TripAdvisor rating 5.0/5

Mateusz W Friends getaway - TripAdvisor review

Me, as Diamiond member spend thousands nights in Sofitel Hotels all over the world and I believe this is one of best, maybe best one Hotel Project I have ever seen. Service and quality is not worse than project in self. Great value quality to price. Very good kitchen with great and tasty food choice. Special thanks for personal care for new executive Chef Mr Parker who followed individual food preferences and make great meals with big heart. Very nice and comfortable melisime club with friendly atmosphere, good food choice menu prepared also by executive Chef Parker give You another beautiful experience in this great Hotel. With pleasure I will back and looking forward to visit this amazing place

Nicest place to stay near Hongqiao airport

TripAdvisor rating 5.0/5

Hana_Fam TripAdvisor review

Beautiful hotel conveniently located just 10-15min ride to Honggiao airport. Not all hotel staff can speak English (which is expected in China) but all of them were very welcoming and supportive and kind to me. I really appreciate that they tried to help arrange an early packable breakfast for me as I had to leave for the airport very early. Check in and check out we're both fast and smooth. The room was spacious, clean and nicely decorated and I especially loved the bed - it was like sleeping on clouds! I had dinner with my friend at the Chinese restaurant of the hotel and tried the seasonal menu - all of the dishes were delicious and balanced. Our favourites were the fish soup and xiaolongbao with river snail. Overall a very nice experience. Highly recommended!

Customer review rating 3.0/5

Jian W. Families - Confirmed reviews ALL

1.实习生只知道站着,酒店自动大门 坏了,服务生也是傻傻的站着,在我的提醒下,他才打开旁边的门 2.酒廊的服务很一般,是我呆过最差的索菲特酒廊。HH期间服务人员基本看不到。 3.早餐服务业跟不上,很混乱,而且提出食物需要补充也得不到回复。

尊敬的吴先生, 非常感谢您下榻上海新华联索菲特大酒店。我们对您的反馈十分重视,很抱歉此次入住没能令您满意,员工的服务态度是我们的最基本底线,提供优质的早餐是我们的基准,我们会再次回顾操作流程,加强服务培训和监督,改善现有服务和餐饮的不足。感谢您的宽容和谅解。我们非常期待以一个全新的面貌再次迎接您的光临! 宾客体验经理 邓一博

Customer review rating 5.0/5

Cornelius N. Families - Confirmed reviews ALL

Amazing staff. All very helpful

Dear Mr. N. , Thank you for choosing to stay and appreciate you for taking the time to review Sofitel Shanghai Hongqiao Hotel. Sofitel is French luxury hotel, which the architectural design style of our hotel is also a combination of French romance and Chinese elegance, you will feel the clever combination of the two cultures. we are looking forward to welcome you again! Guest Experience Manager Julie Deng

Customer review rating 5.0/5

Zheng W. Families - Confirmed reviews ALL

酒店前台Audrey服务很好,热情细致,好评。

尊敬的王先生, 非常感谢您下榻上海新华联索菲特大酒店。我们团队始终倡导以宾客为中心的文化,每一位团队成员都力求将服务打造成一次美好的回忆,让客人感受到入住体验的温暖和难忘。我们非常欣喜地看到Audrey用实际行动让您感受到了这份服务的魅力,同时也十分感激您对我们的认可。我们会继续秉承着这份初心,将优质服务继续传递下去,期待您再次光临! 宾客体验经理 邓一博

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Other web-users rate our hotel

  • 2,166 reviews 9.5/10 Location
  • 4,086 reviews 9.5/10 Room
  • 7,013 reviews 9.4/10 Service
  • 30 reviews 7.4/10 WiFi
  • 2,882 reviews 9.6/10 Vibe
  • 1,994 reviews 9.4/10 Comfort
  • 1,893 reviews 9.4/10 Amenities
  • 1,640 reviews 9.5/10 Cleanliness

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