Sofitel Shanghai Hongqiao

Customer review rating (ALL Rating) 4.4/5 170 reviews

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ALLSAFE approved hotel

Hotel extras

  • Bathrooms with separate bathtub and shower with branded Lanvin amenities

  • Immerse yourself in refined gastronomy in our three restaurants or two bars

  • Impressive Grand Ballroom with its 10m high ceiling draws inspiration from Parisian architectu

  • Located near Hongqiao Airport and Railway Station, opposite National Exhibition Center

  • Modern french designed rooms all featuring Sofitel Mybed and free WiFi.

Our accommodation(s)

Hotel location

Sofitel Shanghai Hongqiao

No 666 Taihong Road, Minhang District

GPS:31.2003159, 121.3060846

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  170 reviews

TripAdvisor Rating  5.0/5  1,150 reviews

Certificate of excellence 2022

Great clean hotel close to train and great aircon

TripAdvisor rating 4.0/5

530trishar Business - TripAdvisor review

Great location. Great western breakfast options eggs toast bacon along with traditional Chinese. Very easy to get connected to the wifi. Very close proximity to airport and train stations. Will stay again when needed to be back for work. Great aircon in the room as it was hot hot hot.

Gorgeous Hotel, Warm Service

TripAdvisor rating 5.0/5

stevenjxu Families - TripAdvisor review

It’s our 2nd time staying at Sofitel Shanghai Hongqiao Hotel. Being located in a tranquil neighborhood not far away from Shanghai Hongqiao International Airport (SHA), the hotel gives a good choice of having a comfortable stopover if you have a domestic flight transfer in Shanghai. As the hotel is not under the air routes of the airport’s routinely busy arrivals & departures, the hotel is much less annoyed by aircraft noise. What welcomed us when entering the hotel was still the gorgeous lobby & nice hotel staff. Check-in was efficient & smooth. I received a room upgrade as usual since I’m a Platinum member of Accor Hotel. The hotel concierge facilitated the whole check-in process, with his warm & proactive service style, from the very beginning moment that we arrived in the hotel. When getting into the room, welcome amenity has already been arranged, and the first impression of the room? It’s really, really HUGE! Sofitel is known for its comfortable beds, so you won’t need to worry about it. As a brand dedicated to bringing the authentic experience of French lifestyle to its guests, the decoration of its guest room & other communal areas of the hotel fit to that keynote. We enjoyed afternoon tea & happy hour in the hotel’s lobby bar. Possibly because it was close to the Lunar New Year, and possibly because the hotel industry in China has not recovered from the past challenging years of the 0-COVID policy, there are not many guests in the hotel. What was accompanied with, hotel manpower was carefully planned. The only attendant in the lobby bar took great care of our needs, the service team of buffet restaurant still provided high-quality breakfast service to the very few guests on the day that we stayed with them. I tried their dinner buffet during our last stay, I was really impressed by its wide range of dishes offered in the buffet & its fresh, delicious foods. For curiosity, I decided to revisit their dinner buffet that is on offer this time. It was as good as last time. The restaurant chef told me that they overhauled the desserts section and I did find there was big progress made since my last experience. Special thanks should be given to Thomas (Concierge), Nicole (Front Office), Lori (The Lobby Bar) & Jerry (Assistant F&B Director), as well as Arvin & the lobby staff who, together with Thomas, assisted us dealing with our shopping experience at the jewel store in the hotel on the day of our check-out. We look forward to seeing them again!

Dear Mr. Steven, Thank you so very much for taking the time to review Sofitel Shanghai Hongqiao Hotel. Rewards and joy may come in many different forms, there is nothing makes us as thrilled as your genuine recognition. We are so delighted that your stay was enjoyable and your every needs were taken good care of by our fabulous team. At Sofitel Shanghai Hongqiao, we always put guest experience and satisfaction before everything we do. Each individual guests are unique and deserve tailor-made service, however this is beyond any job descriptions or business directives. Your recognition is shared with our team, especially Thomas,Nicole,Lori,Jerry and Arvin. You are highly esteemed guests of ours and we very much hope to welcome you back to the hotel in the near future. I would like to wish you an enjoyable weekend and extend most sincere thanks for choosing to stay with us. Warmest regards,

Another Awesome stay

Customer review rating 5.0/5

Katherine Business - Confirmed reviews ALL

I couldn't thank enough to all the staff in Sofitel Hong Qiao who make our stay a very much enjoyable one.

Dear Katherine , We very much appreciate your comments regarding your stay at the Sofitel Shanghai Hongqiao. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, View Li 李渊博 Director of Guest Experience 宾客体验总监 Sofitel Shanghai Hongqiao 上海新华联索菲特大酒店 h9…

Great Stay

Customer review rating 4.5/5

Adrian L. Business - Confirmed reviews ALL

The entire team under the leadership of Hotel GM Billy Yap is always attentive and takes care of my needs and requests.

Dear Mr. L., We very much appreciate your comments regarding your stay at the Sofitel Shanghai Hongqiao. It’s our great pleasure to have you staying with us. Your positive feedback is big energy for our team, we will try hard to enhance our strength, as well overcome our weaknesses in order to provide our guest a better experience. We are looking forward to serving you again. Sincerely, View Li 李渊博 Director of Guest Experience 宾客体验总监 Sofitel Shanghai Hongqiao 上海新华联索菲特大酒店 h9…

Amazing stay

TripAdvisor rating 5.0/5

971danielk971 Families - TripAdvisor review

This time we wanted to stay a little bit outside of the city and went to this hotel in Hongqiao. It turned out to be an amazing choice: we got a Junior suit for around 1,100 RMB/night and the quality of the rooms was perfect. Most important was the very nice staff, no matter if we had questions about the hotel, the Shanghai health code or some deliveries, we direclty got help. The breakfast is good average. Overall so far our best hotel experience in Shanghai.

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Other web-users rate our hotel

  • 541 reviews 8.6/10 Location
  • 1,009 reviews 8.2/10 Room
  • 1,529 reviews 8.1/10 Service
  • 7 reviews 6.4/10 WiFi
  • 737 reviews 9.3/10 Vibe
  • 510 reviews 8.3/10 Amenities
  • 509 reviews 8.4/10 Comfort
  • 368 reviews 8.4/10 Cleanliness

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