Sofitel Shanghai Hongqiao

Customer review rating (ALL Rating) 4.4/5 93 reviews

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Sofitel Shanghai Hongqiao - Image 1
Sofitel Shanghai Hongqiao - Image 2
Sofitel Shanghai Hongqiao - Image 3
Sofitel Shanghai Hongqiao - Image 4
No 666 Taihong Road, Minhang District, 201107 SHANGHAI, China

Description

Hotel extras

  • Bathrooms with separate bathtub and shower with branded Lanvin amenities

  • Immerse yourself in refined gastronomy in our three restaurants or two bars

  • Impressive Grand Ballroom with its 10m high ceiling draws inspiration from Parisian architectu

  • Located near Hongqiao Airport and Railway Station, opposite National Exhibition Center

  • Modern french designed rooms all featuring Sofitel Mybed and free WiFi.

Our accommodation(s)

Hotel location

Sofitel Shanghai Hongqiao

No 666 Taihong Road, Minhang District
201107 SHANGHAI
China

GPS:31.2003159, 121.3060846

Telephone
Fax +86 21 3669 6693

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  93 reviews

TripAdvisor Rating  5.0/5  1,167 reviews

Good Stay and Good Location

Customer review rating 5.0/5

Jeremias V. Families - Confirmed reviews ALL

Good Stay and Good Location

Palace in Shanghai

TripAdvisor rating 5.0/5

kshanek Business - TripAdvisor review

Location is suitable if you are traveling from the SHA airport and very near to the train station. Hotel is as luxury as a palace. We stayed in a room that allow us to the lounge access which serves very good vegetarian dinner. The attendant here tried her best to fulfil our demand. Hotel has a lady attendant in the lounge that could speak English her name is Raquel she was very polite and helpful.

Much room for improvement for a 5-star hotel

TripAdvisor rating 3.0/5

pbz100 Couples - TripAdvisor review

Room Type: Superior Room (Club Millesime Access) Nights stayed: 4 nights 1) What we liked: - Accor Platinum status was honoured and we were upgraded to a club room - Hotel is near to Hongqiao Train Station (5 - 10 minutes away by Didi/Taxi), which was good for our days trips to Suzhou/Hangzhou. 2) What could be better: Breakfast - Breakfast quality and service could be improved. The variety of food is ok but the quality of each dish was a quite disappointing or pretty bad taste-wise. - We stayed 4 nights in total - had breakfast early (around 7am) for 3 out of the 4 nights we stayed and all was good in general, apart from the below average food. However, for 1 of the days where we decided to have a later breakfast (9am), it was a mess at the buffet trays (perhaps due to other hotel guests rummaging through the food). In addition, a lot of the food was cold and unappetising. They also told us they ran out of eggs for the day at the egg station (this was at 9am and breakfast was till 1030am). Most tables were also not cleared and instead of being assigned a seat, the system was pretty much find your own seat after telling the staff your room number. My recommendation would definitely be to head for breakfast earlier. Club Lounge - Food at the lounge was mediocre at best. (We didn’t head back for the food again after we tried it once during our 4 nights here) It did have the standard drinks (Coke, Sprite, Beer, Tonic water, etc). 3) Note: - We arrived early and paid for early check-in at around 9:45am. We were charged half a day’s room rate. Not sure if this should have been waived given we booked directly via Accor and as a Platinum member, I thought that one of the benefit is early check-in if rooms were available. Nonetheless, we took a red-eye flight and were glad there was an early check-in option. - Do note lounge is open 1pm-9pm (when we visited in May 2024) and breakfast service is served at the main area and not the lounge - Lastly, I would recommend this hotel if you are intending to explore other cities using Shanghai as a base (as hotel is located near Hongqiao train station - by didi/taxi) However, if you are only visiting Shanghai, do note that this hotel is very far from the city centre and it takes about 1 - 1.5 hours (depending on traffic) to get to the city area and also Shanghai Pudong Airport (where most international flights are).

Excellent Improvements and Outstanding Service

Customer review rating 5.0/5

Jw Families - Confirmed reviews ALL

I recently stayed at the Sofitel Shanghai Hongqiao and was delighted to see significant improvements compared to my visit six months ago. The service quality has notably increased, particularly in the areas of staff interactions, breakfast offerings, and the executive lounge experience. The staff were consistently warm and efficient, ensuring a pleasant stay. The breakfast was more varied and delicious, and the executive lounge provided a great space for relaxation and work. I look forward to my next stay at this wonderful hotel.

Good stay

Customer review rating 5.0/5

Michael C. Business - Confirmed reviews ALL

Only Sauna room is always shut by employees’ manual turn-off. All the remaining services are good enough

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Other web-users rate our hotel

  • 1,342 reviews 9.5/10 Location
  • 2,689 reviews 9.3/10 Room
  • 4,794 reviews 9.4/10 Service
  • 14 reviews 6.5/10 WiFi
  • 1,872 reviews 9.7/10 Vibe
  • 1,246 reviews 9.3/10 Comfort
  • 1,145 reviews 9.3/10 Amenities
  • 1,098 reviews 9.5/10 Cleanliness

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.