Sofitel Shanghai Hongqiao
Customer review rating (ALL Rating) 4.4/5 484 reviews
Bathrooms with separate bathtub and shower with branded Lanvin amenities
Immerse yourself in refined gastronomy in our three restaurants or two bars
Impressive Grand Ballroom with its 10m high ceiling draws inspiration from Parisian architectu
Located near Hongqiao Airport and Railway Station, opposite National Exhibition Center
Modern french designed rooms all featuring Sofitel Mybed and free WiFi.
ALLSAFE approved hotel
No 666 Taihong Road, Minhang District
201107 SHANGHAI
China
HUAXIANGROAD: 197 803 HUAXIANGROAD
METRO LINE 2: 2 SHANGHAI STATION
HONGQIAO AIRPORT At 5.5km / 3.42 miles - Shuttle paying
HONGQIAO RAILWAY At 3.5km / 2.17 miles
GPS:31.2003159, 121.3060846
Check-in from - Check out up to
A Parisian restaurant offering diners a unique interactive kitchen concept. Immerse in a city oasis, as you take in the breathtaking views of our cascading waterfall.
Modern Cantonese fusion restaurant drawing inspiration from Parisian gastronomy. Le Chinois boasts 8 unique private dining rooms with breaktaking views over our cascading waterfall.
An opulent Parisian lounge featuring our signature high tea, decadent wine list and creative cocktails.
A petite Spanish tapas wine bar with an injection of soulful gourmandise experiences.
The modern French inspired room features the signature Sofitel MyBed, 48inch LCD TV with satellite channels, bathroom with separate bathtub and shower, Lanvin amenities and WiFi.
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EXTREMELY helpful and professional staff
Customer review rating 5.0/5
Abe Couples - Confirmed reviews ALL
The worst stay in 2021
TripAdvisor rating 2.0/5
frederickwang TripAdvisor review
Dear frederickwang: Thank you for taking the time to let us know your feedback, and we apologize for the inconvenience caused during the stay. Ultimate guest experience and satisfaction is always our priority, in order to prevent it from happening again we did a thorough investigation. You are absolutely right that Complimentary Room Upgrade (one category to the next) and Breakfast is included in Platinum member's benefits. However, we realized that the account you are holding is yet to be Platinum. If you need more support in this regard, we will be more than delighted to assist you. We understand your feeling that the requests were not fulfilled upon arrival. Rest assured that we will provide more training to help our team better manage the situation and deliver the correct and bespoke level of service within our means. Should your travel plans bring you back to Shanghai in the future I would be grateful if you could please let me know personally, so we could meet up in person and enable us to make your stay more comfortable and to regain your confidence and stay experience. Regards, View Li Director of Guest Experience Sofitel Shanghai Hongqiao
Good experience
Customer review rating 4.5/5
Bce T. Business - Confirmed reviews ALL
Dear BCE T., Thank you for taking the time to review Sofitel Shanghai Hongqiao. Your feedback is always appreciated. It was lovely speaking with you personally the other day. I have noted down the details of the feedback, rest assured that we will do the needful to improve the afternoon tea and happy hour experience. It is important that we learn from our loyal guest experiences in order to ensure we deliver the correct and bespoke level of service within our means. Looking forward in seeing you again soon. Sincerely, View Li 李渊博 Director of Guest Experience 宾客体验总监 Sofitel Shanghai Hongqiao 上海新华联索菲特大酒店 h9…
A stay highlighted by room & lounge experience.
Customer review rating 4.0/5
Jimmy Z. (. &. L. Z. (. Families - Confirmed reviews ALL
Dear Jimmy Zhang (Minwei) & Lydia Z. (., Thank you for taking the time to review Sofitel Shanghai Hongqiao, as well as your positive feedback to our Front Office and Club Millesime team. We are sorry that the recent experience at the restaurant was not up to your expectation. It is important that we learn from our loyal guest experiences in order to ensure we deliver the correct and bespoke level of service within our means, and please do rest assured, the feedback regarding Kwee Zeen has already been shared with our team, we will do the needful to improve the service. Thank you once again for your kind feedback, we are looking forward your next stay soon. Sincerely, View Li 李渊博 Director of Guest Experience 宾客体验总监 Sofitel Shanghai Hongqiao 上海新华联索菲特大酒店 h9…
awesome, enjoyable!
Customer review rating 5.0/5
Katherine Business - Confirmed reviews ALL
Dear Katherine, Thank you so much for taking the time to review Sofitel Shanghai Hongqiao. It is truly our honor to have you stay with us in the past 6 months, not to mention it is also a fond memory as well. As the saying goes - Life is not measured by the number of breaths we take but the moments that take our breaths away. We appreciate we are given the opportunities to share such great experience with you along the way. We do wish you a safe journey home and hope that your business goes from strength to strength. Our team is looking forward your next visit soon! Sincerely, View Li 李渊博 Director of Guest Experience 宾客体验总监 Sofitel Shanghai Hongqiao 上海新华联索菲特大酒店 h9…
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