Sofitel Shanghai Hongqiao

Customer review rating (ALL Rating) 4.3/5 93 reviews

Sofitel Shanghai Hongqiao - Image 1
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Hotel extras

  • Bathrooms with separate bathtub and shower with branded Lanvin amenities

  • Immerse yourself in refined gastronomy in our three restaurants or two bars

  • Impressive Grand Ballroom with its 10m high ceiling draws inspiration from Parisian architectu

  • Located near Hongqiao Airport and Railway Station, opposite National Exhibition Center

  • Modern french designed rooms all featuring Sofitel Mybed and free WiFi.

Our accommodation(s)

Hotel location

Sofitel Shanghai Hongqiao

No 666 Taihong Road, Minhang District

GPS:31.2003159, 121.3060846

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  93 reviews

TripAdvisor Rating  5.0/5  1,152 reviews

Fast deteriorating airport dormitory

TripAdvisor rating 1.0/5

iwanttosleep Business - TripAdvisor review

Fast deteriorating, tobacco smoke, and synthetic fragrance fugged, expensive airport hotel in a liminal setting overlooking too many lanes of series of motorways to count visible through filthy rotting windows shrouded in repeatedly repaired yellowing net curtains. Lights in room have two settings: brighter than the sun or darker than the dark side of the moon. Weird beds evoke falling into a coffin and offer nil support. Odd machine noises in wall persist all night and day. Buffet staff do not speak english nor replenish items - and the food quality is poor. Very few amenities provided. Don't subject yourself to this faux palace.

Authentic French Luxury Experience

TripAdvisor rating 5.0/5

stevenjxu TripAdvisor review

Staying at Sofitel Shanghai Hongqiao is always a comfy and enjoyable experience. The sprawling and magnificent architecture, the swanky décor, hotel’s modern facilities and heartful staff, all of that bring us with an unforgettable experience of authentic luxury that the Sofitel brand spearheads. A great staying experience in a hotel is the result of the collaborative efforts paid by its people. We would like to give our special thanks to those people who make that wonderful stay with Sofitel Shanghai Hongqiao for us: Front Office, Front Desk & Executive Lounge: Christina, Annie, Andrey, Amy, Raquel, Noelia Restaurant: Sunny Engineering Department: 蘆心兵, 陳運紅 We look forward to coming back soon in the future!

Not a good choice in Shanghai, poor manteinance and most of the staff does not speak English

TripAdvisor rating 2.0/5

aaronjp13 TripAdvisor review

Most of the staff, since the front desk to the room service, does not speak English. Also the property is neglected. The building is beautiful, but the administration and maintenance is poor. I chose this hotel because is close to the train station but it was a bad choice.

Great clean hotel close to train and great aircon

TripAdvisor rating 4.0/5

530trishar Business - TripAdvisor review

Great location. Great western breakfast options eggs toast bacon along with traditional Chinese. Very easy to get connected to the wifi. Very close proximity to airport and train stations. Will stay again when needed to be back for work. Great aircon in the room as it was hot hot hot.

Gorgeous Hotel, Warm Service

TripAdvisor rating 5.0/5

stevenjxu Families - TripAdvisor review

It’s our 2nd time staying at Sofitel Shanghai Hongqiao Hotel. Being located in a tranquil neighborhood not far away from Shanghai Hongqiao International Airport (SHA), the hotel gives a good choice of having a comfortable stopover if you have a domestic flight transfer in Shanghai. As the hotel is not under the air routes of the airport’s routinely busy arrivals & departures, the hotel is much less annoyed by aircraft noise. What welcomed us when entering the hotel was still the gorgeous lobby & nice hotel staff. Check-in was efficient & smooth. I received a room upgrade as usual since I’m a Platinum member of Accor Hotel. The hotel concierge facilitated the whole check-in process, with his warm & proactive service style, from the very beginning moment that we arrived in the hotel. When getting into the room, welcome amenity has already been arranged, and the first impression of the room? It’s really, really HUGE! Sofitel is known for its comfortable beds, so you won’t need to worry about it. As a brand dedicated to bringing the authentic experience of French lifestyle to its guests, the decoration of its guest room & other communal areas of the hotel fit to that keynote. We enjoyed afternoon tea & happy hour in the hotel’s lobby bar. Possibly because it was close to the Lunar New Year, and possibly because the hotel industry in China has not recovered from the past challenging years of the 0-COVID policy, there are not many guests in the hotel. What was accompanied with, hotel manpower was carefully planned. The only attendant in the lobby bar took great care of our needs, the service team of buffet restaurant still provided high-quality breakfast service to the very few guests on the day that we stayed with them. I tried their dinner buffet during our last stay, I was really impressed by its wide range of dishes offered in the buffet & its fresh, delicious foods. For curiosity, I decided to revisit their dinner buffet that is on offer this time. It was as good as last time. The restaurant chef told me that they overhauled the desserts section and I did find there was big progress made since my last experience. Special thanks should be given to Thomas (Concierge), Nicole (Front Office), Lori (The Lobby Bar) & Jerry (Assistant F&B Director), as well as Arvin & the lobby staff who, together with Thomas, assisted us dealing with our shopping experience at the jewel store in the hotel on the day of our check-out. We look forward to seeing them again!

Dear Mr. Steven, Thank you so very much for taking the time to review Sofitel Shanghai Hongqiao Hotel. Rewards and joy may come in many different forms, there is nothing makes us as thrilled as your genuine recognition. We are so delighted that your stay was enjoyable and your every needs were taken good care of by our fabulous team. At Sofitel Shanghai Hongqiao, we always put guest experience and satisfaction before everything we do. Each individual guests are unique and deserve tailor-made service, however this is beyond any job descriptions or business directives. Your recognition is shared with our team, especially Thomas,Nicole,Lori,Jerry and Arvin. You are highly esteemed guests of ours and we very much hope to welcome you back to the hotel in the near future. I would like to wish you an enjoyable weekend and extend most sincere thanks for choosing to stay with us. Warmest regards,

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Other web-users rate our hotel

  • 1,016 reviews 9.4/10 Location
  • 2,111 reviews 9.2/10 Room
  • 3,531 reviews 9.3/10 Service
  • 12 reviews 8.4/10 WiFi
  • 1,490 reviews 9.6/10 Vibe
  • 978 reviews 9.1/10 Comfort
  • 904 reviews 9/10 Amenities
  • 870 reviews 9.5/10 Cleanliness

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