Novotel Madrid Center 4 stars

Name: Novotel Madrid Center - Hotels in Madrid - ALL
Address: O Donnell 53, MADRID, 28009, ES
Telephone: +34912214060
Rating: 4.5

Customer review rating (ALL Rating) 4.5/5 3,043 reviews

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O Donnell 53, 28009 MADRID, Spain

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Novotel Madrid Center

Hotel that makes every moment matter

Located in the exclusive Salamanca district, it offers a prime location with excellent transport links. Just 650 feet from the direct airport bus and an 8-minute walk to Retiro Park, it's perfect for leisure or business trips. Enjoy modern, comfortable rooms, 24-hour dining, an outdoor pool, seasonal terrace (June 1-Sept 15), and one of Madrid's largest convention centers with versatile event spaces.

Discover Madrid from Novotel Madrid Center, located in the heart of Salamanca district, one of the city's most exclusive and well-connected areas. Just minutes from Retiro Park and Movistar Arena, the hotel is ideal for both leisure and business trips. With the metro under 5 minutes away, Atocha station 10 minutes, and the airport just 20 minutes, you'll enjoy a prime location to explore Madrid with ease.

Experience the essence of Madrid at Novotel Madrid Center. Explore vibrant neighborhoods like Malasaña and La Latina, and enjoy its food, culture, and lively nightlife. All with the comfort you deserve.

"Hi! My team & I have been awaiting your arrival. It's important to us to share this space with you. You'll love it, trust me! Enjoy this experience in complete safety."

Jose-carlos CALDERON-PEREZ, Hotel Management

Hotel extras

Family Rooms with WIFI and air-conditioning
Convention Center and outdoor event spaces
Swimming pool and rooftop (June through September)
5 minutes from El Retiro park and 1.9 miles (3km) from the Paseo del Prado
Bus stops, taxi ranks and train and metro stations nearby.

Our accommodation(s)

Room

Standard Room with queen-size bed

2 pers. max
25 m² / 269 sq ft

Bedding 1 x Queen size bed(s)

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Room

Standard Room with twin beds

2 pers. max
25 m² / 269 sq ft

Bedding 2 x Twin bed(s)

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Room

Standard Room with queen-size bed and sofa bed.

3 pers. max
25 m² / 269 sq ft

Bedding 1 x Queen size bed(s) and 1 x Single sofa bed(s)

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Room

Standard Room with twin beds and sofa bed.

3 pers. max
25 m² / 269 sq ft

Bedding 2 x Twin bed(s) and 1 x Single sofa bed(s)

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Room

Standard room with a queen-size bed and 2 free children beds

4 pers. max
28 m² / 301 sq ft

Bedding 1 x Queen size bed(s) and 2 x Single sofa bed(s)

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Room

Superior Room with queen-size bed

2 pers. max
25 m² / 269 sq ft

Bedding 1 x Queen size bed(s)

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Room

Superior Room with twin beds

2 pers. max
25 m² / 269 sq ft

Bedding 2 x Single bed(s)

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Room

Executive Room with queen-size bed and lounge area

4 pers. max
42 m² / 452 sq ft

Bedding 1 x Queen size bed(s) and 1 x Double sofa bed(s)

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Room

Executive Room with terrace

4 pers. max
32 m² / 344 sq ft

Bedding 1 x Double sofa bed(s) and 1 x Queen size bed(s)
Most of the accommodation: Balcony

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Room

Superior Suite with king-size bed

4 pers. max
50 m² / 538 sq ft

Bedding 1 x King size bed(s) and 1 x Double sofa bed(s)
Most of the accommodation: Corner Room

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Hotel location

Novotel Madrid Center

O Donnell 53
28009 MADRID
Spain

GPS:40.421618, -3.672168

+34 912 21 40 60

Hotel services

Check-in from 02:00 PM - Check out up to 12:00 PM

On site

Swimming pool
Wheelchair accessible
Fitness center
Wi-Fi
Air conditioning
Meeting rooms
100% Non Smoking Property
Room service

Pool

Swimming pool in summer season (June 1 to September 30)

Meetings & Events

Number of Meeting Room: 10
Surface of the largest room: 760 m² / 8181 sq ft
Maximum seats capacity: 800
Maximum capacity for banquets: 450

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Our guest reviews

100% genuine reviews from our guests

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ALL Rating 4.5/5 3,043 reviews

Sarah W. K. Families - 5/31/2026 Confirmed reviews ALL

No bells and whistles, you get what you pay for

Dear Sarah, Thank you for your feedback. We appreciate your perspective on the value of your stay. Our aim is to provide a comfortable experience that aligns with our pricing, and we regret that we did not exceed your expectations. Best regards, Novotel Madrid Center

Mia I. C. Families - 5/30/2026 Confirmed reviews ALL

Water is not pressure enough

Dear Mia I., Thank you for your feedback regarding your recent stay with us. We appreciate your comments about the comfort of your accommodations. However, we regret to hear about the water pressure issue you encountered. We value your insights and will take them into consideration for future improvements. Best regards, Novotel Madrid Center

Marco M. Business - 5/29/2026 Confirmed reviews ALL

too noise from the street. windows does not isolate the noise.

Dear Marco, Thank you for sharing your feedback regarding your recent stay. We sincerely apologize for the disturbances caused by street noise. We understand the importance of a peaceful environment for our guests and appreciate your comments as they help us evaluate our accommodations. Kind regards, Novotel Madrid Center

Reda A. Business - 5/27/2026 Confirmed reviews ALL

Good overall, room service however is bad

Dear Reda, Thank you for your feedback regarding your recent stay. We appreciate your comments on our location and will take note of your concerns regarding room service to enhance our offerings in the future. Best wishes, Novotel Madrid Center

Chris K. Couples - 5/25/2026 Confirmed reviews ALL

Despite offering a swimming pool in the description this does not open until June. Aircon and the safe did not work. Breakfast is excellent.

Dear Chris, Thank you for your feedback. We appreciate your positive comments regarding our location and breakfast. However, I regret to hear about the issues with the air conditioning and safe, as well as the pool's seasonal availability. Your concerns are valuable to us. Best regards, Novotel Madrid Center