Hôtel des Arts Saigon - MGallery Collection 5 stars

Customer review rating (ALL Rating) 4.7/5 2,597 reviews

Hôtel des Arts Saigon - MGallery Collection - Image 1
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Hôtel des Arts Saigon - MGallery Collection - Image 3
Hôtel des Arts Saigon - MGallery Collection - Image 4

Description

Hotel extras

  • Chic lifestyle 5-star boutique hotel with classical charm

  • Elegant rooms and suites with impressive art deco décor

  • Rooftop bar with stunning sunset views and infinity pool

  • Situated a minute away from the Notre Dame Cathedral and key attractions

  • Green Globe Certification

Our accommodation(s)

Book this hotel
Room 1

Showcasing a chic, modern Indochine design, this twin room features elegant en-suite bathroom with a rain shower alongside our signature amenities, floor-to-ceiling windows and spectacular city views. Non-smoking room.

  • Views:

    City View

Max. number of persons
3
Area
From 30 / 322 sq ft

Bedding

Twin bed(s) x2

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee maker
  • Coffee/tea making facilities
  • Kettle
  • Mini Bar
  • Mini-refrigerator
  • Nespresso machine
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathrobe
  • Full-length mirror
  • Hair dryer in bathroom
  • Telephone in bathroom

Media And Technology

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Phone Facilities

  • Voice mail
  • Direct dial telephoneAdditional charge

Tv Facilities

  • Web TV

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Alarm clock
  • Blackout Facilities
  • Double Glazing
  • Iron
  • Soundproof room
  • Suite Box

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Adjustable desk lamp
  • Business Desk
  • 3 pers. max
  • 30 / 322 sq ft
  • Bedding 2 x Twin bed(s)
  • Views: City View

Showcasing a chic, modern Indochine design, this king room features elegant en-suite bathroom with a rain shower and a bathtub alongside our signature amenities, floor-to-ceiling windows and spectacular city views. Non smoking room.

  • Views:

    City View

Max. number of persons
3
Area
From 30 / 322 sq ft

Bedding

King size bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee maker
  • Coffee/tea making facilities
  • Kettle
  • Mini Bar
  • Mini-refrigerator
  • Nespresso machine
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Bathrobe
  • Full-length mirror
  • Hair dryer in bathroom
  • Telephone in bathroom

Media And Technology

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Phone Facilities

  • Voice mail
  • Direct dial telephoneAdditional charge

Tv Facilities

  • Web TV

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Blackout Facilities
  • Double Glazing
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Slippers
  • Soundproof room
  • Suite Box
  • Turn Down Services

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Adjustable desk lamp
  • Business Desk

Showcasing a chic, modern Indochine design, this king room offers spectacular city views from the two floor-to-ceiling windows. The elegant en-suite bathroom features rain shower alongside our signature amenities. Non-smoking room.

  • Views:

    City View

Max. number of persons
3
Area
From 30 / 322 sq ft

Bedding

King size bed(s) x1

Extra bed in room for child on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee maker
  • Kettle
  • Mini-refrigerator
  • Nespresso machine
  • Free in Room Mineral Water
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Bathrobe
  • Full-length mirror
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Telephone in bathroom
  • Towel rack

Media And Technology

Internet Facilities

  • High speed internet
  • RJ 45 Outlet
  • Wireless internet in your room

Phone Facilities

  • Voice mail

Tv Facilities

  • Web TV
  • 50'/127 cm screen
  • 4K-UHD screen - Ultra-high-definition television

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Bedding Facilities

  • Pillow Menu

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Blackout Facilities
  • Double Glazing
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Slippers
  • Soundproof room
  • Suite Box
  • Turn Down Services

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call
  • Breakfast in bedAdditional charge

Temperature Air Control

  • Air Conditioning

Working Area

  • Adjustable desk lamp
  • Business Desk

Located between level 18 and 22. Showcasing a chic, modern Indochine design, this king room features elegant bathroom with a rain shower alongside our signature amenities, spectacular city views and Sky Lounge Benefits. Non-smoking room.

  • Views:

    City View

Max. number of persons
3
Area
From 30 / 322 sq ft

Bedding

King size bed(s) x1

Extra bed in room for child on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee maker
  • Coffee/tea making facilities
  • Kettle
  • Mini Bar
  • Mini-refrigerator
  • Nespresso machine
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Bathrobe
  • Full-length mirror
  • Hair dryer in bathroom
  • Telephone in bathroom

Media And Technology

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Phone Facilities

  • Voice mail
  • Direct dial telephoneAdditional charge

Tv Facilities

  • Web TV
  • 50'/127 cm screen
  • 4K-UHD screen - Ultra-high-definition television

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Bedding Facilities

  • Pillow MenuAdditional charge

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Blackout Facilities
  • Double Glazing
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Slippers
  • Soundproof room
  • Suite Box
  • Turn Down Services

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call
  • Welcome gift

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk

Located between level 18 and 22. Showcasing a chic, modern Indochine design, this twin room features elegant bathroom with a rain shower alongside our signature amenities, spectacular city views and Sky Lounge Benefits. Non-smoking room.

  • Views:

    City View

Max. number of persons
3
Area
From 30 / 322 sq ft

Bedding

Twin bed(s) x2

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee maker
  • Coffee/tea making facilities
  • Kettle
  • Mini Bar
  • Mini-refrigerator
  • Nespresso machine
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Bathrobe
  • Full-length mirror
  • Hair dryer in bathroom
  • Telephone in bathroom

Media And Technology

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Phone Facilities

  • Voice mail
  • Direct dial telephoneAdditional charge

Tv Facilities

  • Web TV

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Blackout Facilities
  • Double Glazing
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Slippers
  • Soundproof room
  • Suite Box
  • Turn Down Services

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Adjustable desk lamp
  • Business Desk

Luxury hotel room located on level 18, the 30 m² (322 sq. ft.) room showcases a chic, modern Indochinese design. It features an elegant bathroom with rain shower and bathtub, spectacular city views and Sky Lounge benefits. Non-smoking room.

  • Views:

    City View

Max. number of persons
3
Area
From 30 / 322 sq ft

Bedding

King size bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee maker
  • Coffee/tea making facilities
  • Kettle
  • Mini Bar
  • Mini-refrigerator
  • Nespresso machine
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Bathrobe
  • Full-length mirror
  • Hair dryer in bathroom
  • Telephone in bathroom

Media And Technology

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Phone Facilities

  • Voice mail
  • Direct dial telephoneAdditional charge

Tv Facilities

  • Web TV

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Blackout Facilities
  • Double Glazing
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Slippers
  • Soundproof room
  • Suite Box
  • Turn Down Services

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk

Showcasing a chic, modern Indochine design, this 60 m² suite features elegant bathroom with a rain shower and a bathtub alongside our signature amenities, spectacular city views and Sky Lounge Benefits. Non-smoking room.

  • Views:

    City View

Max. number of persons
3
Area
From 60 / 645 sq ft

Bedding

King size bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee maker
  • Coffee/tea making facilities
  • Kettle
  • Mini Bar
  • Mini-refrigerator
  • Nespresso machine
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathrobe
  • Full-length mirror
  • Hair dryer in bathroom
  • Telephone in bathroom

Media And Technology

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone
  • Voice mail

Tv Facilities

  • Web TV

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Blackout Facilities
  • Double Glazing
  • Hair dryer
  • Iron
  • Slippers
  • Soundproof room
  • Suite Box
  • Turn Down Services

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Adjustable desk lamp
  • Business Desk

Hotel location

Hôtel des Arts Saigon - MGallery Collection

76 - 78 Nguyen Thi Minh Khai St, Xuan Hoa Ward
70000 HO CHI MINH CITY
Vietnam

GPS:10.782574, 106.69732

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
  • TAN SON NHAT Additional charge

Accessibility

Wheelchair accessible hotel

In hotel

Hotel informations

  • 168 rooms
  • One room for people with reduced mobility
  • 7 connecting rooms
  • 168 non-smoking rooms
  • 23 floors

Languages spoken at the hotel

  • English
  • French
  • Vietnamese

Reduced mobility Facilities

100% Non Smoking Property

Elevator to all floor

Laundry / Valet Services

  • Dry cleaning / Ironing Additional charge
  • Laundromat Additional charge

Entertainment

  • Piano

Lounge

  • Executive Lounge Additional charge

Wi-Fi

  • High Speed internet
  • High Speed WiFi
  • WiFi at the hotel
  • WiFi in the communal areas
  • High speed transmission line

Air conditioning

Safe deposit box at reception

  • Safe deposit box at reception

Check In & Check-out facilities

  • Express check-in
  • Express check-out

Luggage storage

  • Luggage storage

Concierge

  • Concierge

Porter

  • Porter

Limousine

  • Limousine Additional charge

Currency exchange

  • Currency exchange

Pets

Pets allowed Additional charge

Catering

3 Restaurants

2 Bars

Room service

  • Cold snacks
  • Hot meals

Breakfast

  • Buffet Additional charge
  • Room service Additional charge

Business

4 Meeting rooms

Business Center

  • Self service business center
  • Business center with support staff
  • Business center is wheelchair accessible

Family

Babysitting on request

  • Babysitting on request

Equipements for children

  • Bottle Warmer

Services for children

  • Tourist guide for families
  • Baby bed
  • Baby bath

Well-being

Rooftop Infinity Pool

  • Outside
  • On site

Fitness Center

  • On site
  • On site
  • Indoor parking
  • Public
  • Parking opened 24/7
  • Max Limited Height: 2 m / 6.562 ft
  • Parking for a month
  • Parking for a week

Vehicles

  • Motorcycle places

Security

  • Parking with security service
  • Extinguisher
  • Sprinkler
  • Video surveillance in parking
  • Controled access parking
  • Parking equipped with lights
  • Patrolled parking
  • Smoke extractors in car park

Accessibility

  • Accessible parking

With stunning interiors inspired by Asian street food markets, Saigon Kitchen blends authentic Asian flavors and Western cuisine in a warm atmosphere. Savor our Chic Buffet Lunch daily or Surf & Turf Buffet Dinner on Friday and Saturday.

SOCIAL CLUB ROOFTOP BAR

The Social Club Rooftop Bar offers stunning sunset views over the Saigon skyline. Guests can enjoy handcrafted cocktails, fine wines, and delicious bites, all while relaxing by the infinity pool. The vibrant atmosphere is enhanced by live DJ sets.

Bar Type
BAR
Capacity
80
Accessibility
Accessible service
Opening hours
Monday
  • -
Tuesday
  • -
Wednesday
  • -
Thursday
  • -
Friday
  • -
Saturday
  • -
Sunday
  • -
Subsequent opening hours

Other informations

Services

  • Free Wireless internet (WiFi)
  • Wheelchair access
  • Smoking Area
  • Musical Entertainment
  • Terrace

Payment

  • Cash
  • Credit card
  • Apple Pay
  • Contactless

Credit cards

  • American Express
  • Mastercard
  • China UnionPay
  • Diners Club
  • JCB
  • Visa

Wine and other drinks information

  • Cocktail
  • Wine by the glass available
  • Soft drinks

Snacks facilities

  • Cold snacks
  • Hot snacks

The Social Club Rooftop Bar offers stunning sunset views over the Saigon skyline. Guests can enjoy handcrafted cocktails, fine wines, and delicious bites, all while relaxing by the infinity pool. The vibrant atmosphere is enhanced by live DJ sets.

The buffet breakfast at Hôtel des Arts Saigon MGallery offers a wide selection of gourmet options to start the day, from local Vietnamese dishes to international flavors.

Relax at our stunning Infinity Pool, located on the Rooftop of Hôtel des Arts Saigon. This exclusive rooftop retreat offers breathtaking panoramic views of the Saigon skyline, with sunsets that are simply unforgettable.

The 24-hour Fitness Centre features treadmills, rowing machines, elliptical bikes, weight machines, benches, and free weights. Designed with modern facilities and high-quality equipment, it caters to all levels of fitness enthusiasts.

Le Spa des Artistes by L'Apothiquaire offers a serene escape, featuring a curated selection of luxurious body and facial treatments from L'Apothiquaire and Valmont brands. Guests can also enjoy complimentary access to the steam room.

Hôtel des Arts Saigon MGallery offers elegant settings and art-filled spaces for weddings, civil ceremonies, and special events in Saigon Centre. Guests can enjoy diverse amenities, catering options, and personalized services for a memorable experience.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.7/5  2,597 reviews

Customer review rating 3.5/5

Thi S. V. N. Families - Confirmed reviews ALL

Dear Thi S. V. N., Thank you for taking the time to share your experience at Hôtel des Arts Saigon - MGallery Collection. I genuinely regret to learn that your stay did not meet the expectations you had for a memorable experience. The issues you encountered during the check-in process are concerning, particularly regarding your reservation details and the recognition of your status as a platinum member. Please be assured that we take data security and guest recognition very seriously, and I will ensure that your feedback is addressed with our team. It is equally disappointing to hear about the delays in your welcome amenities and the lack of communication regarding completing the check-in process on level 22. We strive for consistency and excellence in our service, and your comments provide valuable insights into areas needing improvement. On a positive note, I am pleased to hear that our doormen made a positive impact during your stay. Thank you once again for your feedback, and I hope to have the opportunity to welcome you back for a more seamless experience in the future. Best regards, Tram Huynh Guest Experience and Quality Manager

Customer review rating 5.0/5

Constance Y. C. C. Solo - Confirmed reviews ALL

Dear Constance Y. C. C., Thank you for your kind words regarding your recent stay at Hôtel des Arts Saigon. We are delighted to hear that you found our accommodations comfortable and enjoyed our dining services and mixology masterclass. Your feedback is greatly appreciated, and we look forward to welcoming you back soon. Best regards, Tram Huynh Guest Experience and Quality Manager

Customer review rating 5.0/5

David A. H. Families - Confirmed reviews ALL

Dear David A. H., Thank you for your kind words regarding our lounge and staff. We are delighted that you appreciated the offerings at Hôtel des Arts Saigon. Your positive feedback motivates us to continue delivering exceptional experiences for our guests. Best regards, Tram Huynh Guest Experience and Quality Manager

Customer review rating 5.0/5

Nicklas L. H. Families - Confirmed reviews ALL

Dear Nicklas L. H., Thank you for your kind words regarding your recent stay at Hôtel des Arts Saigon. We are delighted to hear that you enjoyed our location, staff, dining options, and cleanliness. Your feedback is greatly appreciated and motivates us to continue providing exceptional service. Best regards, Tram Huynh Guest Experience and Quality Manager

Customer review rating 5.0/5

Claire S. Friends - Confirmed reviews ALL

Dear Claire S., Thank you for your kind words regarding your recent stay at Hôtel des Arts Saigon - MGallery Collection. We are delighted to hear that you enjoyed our elegant accommodations and the exceptional service provided by our dedicated team, particularly Linda. Your feedback about our staff's warmth and commitment to guest care is greatly appreciated, as it reflects our mission to provide memorable experiences. We look forward to welcoming you back in the future for another outstanding stay. Best regards, Tram Huynh Guest Experience and Quality Manager

Dear Juan B. S., Thank you for your kind words regarding your recent stay at Hôtel des Arts Saigon. We are delighted to hear that you found our location convenient and enjoyed the comfort of our accommodations, as well as the breakfast offerings. Your recommendation is greatly appreciated, and we would be thrilled to welcome you back on your next visit to Vietnam. Best regards, Tram Huynh Guest Experience and Quality Manager

Customer review rating 5.0/5

Marie F. D. G. Couples - Confirmed reviews ALL

From the time we arrived until the moment we left, the service was top tier. The concierge and the the front door teams have been extremely helpful and friendly. The room was excellent, extremely comfortable bed, pillows, and amenities.

Dear Marie F. D. G., Thank you for your wonderful feedback. We are delighted to hear that you experienced exceptional service from our dedicated team and enjoyed the comfort of your room. Your kind words motivate us to maintain our high standards. Best regards, Tram Huynh Guest Experience and Quality Manager

Customer review rating 5.0/5

Natasja C. T. Couples - Confirmed reviews ALL

We recently visited Saigon for a holiday, and staying at this hotel was truly one of the highlights of our trip. From the moment we arrived and checked in until the day we left, the staff made us feel incredibly welcome and well looked after. We stayed for a total of seven nights and genuinely felt like VIPs throughout our entire stay. A special thank you to Tan Nhut, the Senior Bell Supervisor, who took the time to get to know us and went above and beyond to help us in more ways than we could have imagined. His service was absolutely top-notch, and nothing ever seemed too much trouble. Another star was Minh Quan, who without fail brought a bucket of ice to our room every evening, helping us unwind and deal with the Saigon humidity after a long day of exploring. Ronaldo Tran, Thang Long, and Cartoon - thank you as well for your wonderful recommendations and for always making sure we were taken care of. Hotel des Arts Saigon, you have a truly exceptional team. Their warmth, attentiveness, and genuine hospitality made our stay so memorable, and they are a big reason why we are already so excited to return very soon!

Dear Natasja C. T., Thank you very much for sharing your wonderful experience at Hôtel des Arts Saigon - MGallery Collection. We are delighted to hear that our team provided you with exceptional service throughout your seven-night stay and that their efforts contributed significantly to your holiday in Saigon. It is heartening to know that Tan Nhut, Minh Quan, and the rest of our dedicated staff made you feel like VIPs. We take great pride in our commitment to personalized service, ensuring that each guest feels welcomed and valued. Your kind words will certainly be shared with the entire team, as they serve as a great motivation for us to continue delivering memorable experiences. We eagerly await your return and look forward to welcoming you back for another remarkable stay. Best regards, Tram Huynh Guest Experience and Quality Manager

Customer review rating 3.5/5

Stephen E. B. Families - Confirmed reviews ALL

our room was upgraded upon arrival but, we did not like the layout of the room and asked to be accommodated in the room type that we reserved (the upgraded room was the same size as the one we booked but, had the addition of a free-standing bathtub in the room, thereby, making the sleeping area very tight. None of the room types that we booked were available so the manager, generously, moved us to a corner room. It was lovely until the next day when there was a very strong, toxic odor of oil-based paint fumes overwhelming the room. the odor was very strong on the whole floor and management had to relocate us to, yet, another room. Other customers on the floor told us that they had to be relocated as well. The final room was very nice; it was just a bit inconvenient shuffling to three different rooms for a three night stay

Dear Stephen E. B., Thank you for taking the time to share your experience regarding your recent stay at Hôtel des Arts Saigon. We genuinely appreciate your feedback, as it is invaluable in helping us enhance our guests' experiences. I apologize for the inconvenience you encountered with the room layout and the subsequent relocations during your stay. While we strive to provide an upgrade whenever possible, I understand that the new layout did not meet your expectations. I am pleased to hear that our team was able to assist you by providing a corner room, albeit I regret the disruption caused by the paint fumes. Please be assured that we are committed to maintaining a comfortable environment for all our guests, and your comments have been noted. We are grateful for your understanding and patience throughout these challenges. Thank you for highlighting the positive aspects of your final room. We hope to have the opportunity to welcome you back in the future, allowing us to provide you with a seamless stay. Best regards, Tram Huynh Guest Experience and Quality Manager

Customer review rating 4.0/5

Saurabh B. Solo - Confirmed reviews ALL

Overall good service and rooms. But a top tier hotel should have direct access the carpark and should not require us to walk to next building to access it.

Dear Saurabh B., Thank you for your feedback regarding your recent stay with us. We appreciate your positive comments about our location and service. However, I apologize for any inconvenience caused by the car park access not meeting your expectations. Your insights are valuable and will be considered for future improvements. Best regards, Tram Huynh Guest Experience and Quality Manager

Customer review rating 5.0/5

Hansol O. Solo - Confirmed reviews ALL

Every member of the staff was exceptionally warm, attentive, and professional, with the bellmen standing out in particular. I stayed at several luxury hotels during my time in Ho Chi Minh City, but this hotel was by far the best. What truly sets it apart is the genuine warmth and outstanding hospitality of the staff. I would consider this the best hotel in Ho Chi Minh City and would gladly stay here again on my next visit.

Dear Hansol O., Thank you for your wonderful feedback regarding your recent stay with us. We are delighted to hear that our staff's warmth and professionalism, particularly from our bellmen, made a lasting impression on you. It is always our goal to provide exceptional hospitality to our guests, and your kind words affirm that we are on the right path. We look forward to welcoming you back during your next visit to Ho Chi Minh City. Best regards, Tram Huynh Guest Experience and Quality Manager

Customer review rating 4.5/5

Chan M. J. T. Friends - Confirmed reviews ALL

My partner and I were warmly welcomed and were treated very well. The hospitality was great and the service from the staff was fantastic. The only little issue is that the hotel failed to inform me that there was renovation scheduled and that caused us our nap one day, and the ability sleep in on another day. A little compensation was given to us as apology but I would have avoided a hotel under renovation with drilling and knocking.

Dear Chan M. J. T., Thank you for your kind words regarding the warm service and hospitality you experienced during your stay at Hôtel des Arts Saigon. We are delighted to hear that our staff made a positive impression on you and your partner. I apologize for the inconvenience caused by the renovation work. We understand that such disturbances can impact your comfort and rest. While we strive to inform our guests of any ongoing renovations, we appreciate your feedback and will continue to refine our communication efforts in this regard. Best regards, Tram Huynh Guest Experience and Quality Manager

Customer review rating 3.0/5

Russell P. T. Families - Confirmed reviews ALL

Room was great and service by the staff, and rooftop and restaurant however our stay was compromised by renovation works taking place on the floors above for some hours when we were trying to sleep after extensive travelling.

Dear Mr. T., Thank you for your feedback regarding your recent stay. I apologize for the disturbances caused by renovation works during your visit. We appreciate your understanding, and we are continuously striving to improve our guests' experiences. Best regards, Tram Huynh Guest Experience and Quality Manager

Customer review rating 4.5/5

Fransisco C. Families - Confirmed reviews ALL

Very well located, walking distance to many popular spots in HCMC. The hotel is well designed, even the bowl and plates in the restaurant are very pretty. The staff is very helpful from the doorman to front desk, restaurant team and housekeeping.

Dear Fransisco C., Thank you for your kind feedback. We are pleased to know that you enjoyed our prime location and the design of our facilities. Our team appreciates your recognition of their efforts, as they strive to provide excellent service. We look forward to welcoming you back. Best regards, Tram Huynh Guest Experience and Quality Manager

Customer review rating 4.5/5

Choon H. T. Couples - Confirmed reviews ALL

The hotel reception is friendly and nice, very understanding. The conceirge team is very professional with great advice and recommendations.

Dear Choon H. T., Thank you for your kind words regarding our reception and concierge teams. We are pleased to hear that you had a superb experience with us. Your feedback is valuable and encourages our staff to continue providing exceptional service. Best regards, Tram Huynh Guest Experience and Quality Manager

Customer review rating 5.0/5

Mariesa L. C. Couples - Confirmed reviews ALL

We had the best stay. The hotel is well maintained and we loved all the old classic interiors. The staff were all excellent and the added bonus of having an amazing restaurant and vibey rooftop bar added to the experience.

Dear Mariesa L. C., Thank you for your wonderful feedback regarding your recent stay at Hôtel des Arts Saigon. We are delighted to hear that you enjoyed our prime location, the classic interiors, and the exceptional service provided by our staff. It is particularly gratifying to know that our restaurant and rooftop bar contributed positively to your experience. We look forward to welcoming you back for another memorable visit. Best regards, Tram Huynh Guest Experience and Quality Manager

Customer review rating 5.0/5

Eliza A. T. Couples - Confirmed reviews ALL

Really great experience, from check in to check out. The staff were so welcoming and helpful, concierge gave us some fantastic restaurant recs and the rooms and hotel were beautiful

Dear Eliza A. T., Thank you for sharing your wonderful experience at Hôtel des Arts Saigon. We are delighted to hear that our staff made a positive impression and that you enjoyed the recommendations from our concierge. Your kind words about our rooms and hotel are greatly appreciated. Best regards, Tram Huynh Guest Experience and Quality Manager

Customer review rating 5.0/5

Lyndon H. O. Y. Business - Confirmed reviews ALL

This work trip was booked over my birthday. The staff were all brilliant in their service and made me feel well looked after. Additionally the food and facilities were state of the art. I also left a very positive google review.

Dear Lyndon H. O. Y., Thank you for sharing your wonderful feedback. We are delighted to know that our staff, food, and facilities contributed positively to your experience during your birthday stay. Your kind words and positive review are greatly appreciated. Best regards, Tram Huynh Guest Experience and Quality Manager

Customer review rating 5.0/5

Julie M. Families - Confirmed reviews ALL

We stayed for 2 nights, welcome was great, little things to eat in the room were very appreciated, only the first night's checking was a little slow and there were a couple of additional charges on the room which I didn't expect (they were not on the bill for the 2nd night we had).

Dear Julie M., Thank you for your kind feedback regarding your recent stay with us. We are pleased to hear that you enjoyed the warm welcome and appreciated the amenities in your room. We apologize for the delay during your check-in and any confusion regarding the additional charges. Our team strives for transparency, and we appreciate your understanding. Your comments are invaluable for our continuous improvement. Best regards, Tram Huynh Guest Experience and Quality Manager

Customer review rating 5.0/5

Karl M. Couples - Confirmed reviews ALL

This is our second stay at Hotel Des Artes and once again the quality of the service and the hotel itself was first class

Dear Karl M., Thank you for your kind words regarding your recent stay at Hôtel des Arts Saigon - MGallery Collection. We are delighted to know that you experienced outstanding service and enjoyed the beauty of our hotel. It is always rewarding to welcome back returning guests. Best regards, Tram Huynh Guest Experience and Quality Manager

Customer review rating 5.0/5

Emma S. C. Families - Confirmed reviews ALL

Fantastic experience at the hotel. Couldn’t ask for more. Immaculate

Dear Emma S. C., Thank you for your wonderful feedback regarding your recent stay. We are delighted to hear that you had a fantastic experience and found our hotel to be immaculate. Your satisfaction is our utmost priority, and we look forward to welcoming you back in the future. Best regards, Tram Huynh Guest Experience and Quality Manager

Customer review rating 5.0/5

Miran A. Solo - Confirmed reviews ALL

Staff go out of their way. Special compliments to the concierge desk.

Dear Miran A., Thank you for your kind words regarding our service and staff. We are delighted to hear that our team, especially at the concierge desk, made your stay enjoyable. Your feedback is greatly appreciated and motivates us to continue providing exceptional experiences. Best regards, Tram Huynh Guest Experience and Quality Manager

Customer review rating 4.0/5

Mischa C. A. Solo - Confirmed reviews ALL

I had a brilliant experience at this hotel, and I’d like to give a huge shout out to the staff, each and every one of whom is truly phenomenal. Best hotel staff I’ve experienced anywhere. Give these people a raise! The amenities and restaurants are fab, and the pool on the roof is a super cool experience (if a bit cold…). Bar food is decent and the cocktails are great. Breakfast is very good and served in a very genteel atmosphere. The cafe downstairs is elegant and the staff are very nice. I didn’t try the upstairs restaurant (Albion) as I’m British and didn’t fancy a British tasting menu while on holiday in Vietnam! My only complaint is that there is something a bit weird about the rooms... When I arrived, the scent was like someone had left cut flowers too long - overripe and slightly decaying. I discovered that this was the case for my mother-in-law’s room, too, so maybe it’s the cleaning products. The rooms also felt oddly old-fashioned - there’s just something about the interior design that has gone too far from ‘quietly grand but cool’ and too close to ‘seedy seaside hotel in Scarborough’. These things could be easily rectified with something as small as a different cushion on the armchair; just something more modern! Please guys, your hotel is marvellous; let’s just sort out these rooms!

Dear Mischa C. A., Thank you for your thoughtful feedback regarding your recent stay with us at Hôtel des Arts Saigon - MGallery Collection. We are delighted to hear that you had a brilliant experience and found our staff to be phenomenal. Your commendation will certainly be shared with the team, as they strive to provide exceptional service to all our guests. We appreciate your observations regarding the scent in the rooms and the interior design. Your comments provide valuable insight into areas where we may enhance our guests' comfort and satisfaction. We acknowledge that the ambiance and aesthetic of our rooms are essential to the overall experience, and we will take your suggestions into consideration for future improvements. We are pleased that you enjoyed our amenities and dining options, and we look forward to welcoming you back on your next visit to Saigon. Best regards, Tram Huynh Guest Experience and Quality Manager

Customer review rating 4.5/5

Hugh N. M. Couples - Confirmed reviews ALL

Luxurious and well appointed room. City view, clean, fresh and well lit spaces. A top end breakfast and friendly, professional staff.

Dear Mr. M., Thank you for your kind words regarding your recent stay at Hôtel des Arts Saigon. We are delighted to hear that you enjoyed the luxury of your room, the quality of our breakfast, and the professionalism of our staff. Your feedback is greatly appreciated. Best regards, Tram Huynh Guest Experience and Quality Manager

Customer review rating 3.5/5

Luc E. H. Business - Confirmed reviews ALL

Nicely decorated but badly designed shower means flooding bathroom every time. Long wait for stopped luggage retrieval as none present at ground floor desk early evening.

Dear Luc E. H., Thank you for your feedback regarding your recent stay. I appreciate your comments about the hotel's decor; however, I am sorry to hear about the issues you encountered with the shower design and luggage retrieval. Your observations will be taken into consideration for future improvements. Best regards, Tram Huynh Guest Experience and Quality Manager

Other web-users rate our hotel

  • 807 reviews 9.5/10 Location
  • 1,249 reviews 8.5/10 Room
  • 1,875 reviews 9.3/10 Service
  • 7 reviews 4.2/10 WiFi
  • 664 reviews 9.2/10 Vibe
  • 592 reviews 9.2/10 Breakfast
  • 576 reviews 8.8/10 Food
  • 535 reviews 8.5/10 Amenities

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