SO/ Auckland 5 stars

SO/ Auckland is located at 67 Customs Street East, Auckland CBD, 1010 Auckland, New Zealand. We are just two blocks from the waterfront and a short walk from the Britomart Station (3 minutes) and the Ferry Terminal (4 minutes). Valet parking is available for an additional fee at the Lumley Centre Car Park nearby.

SO/ Auckland offers a variety of design-led accommodations including:

• Collection Room with 1 King Bed or 2 Single Beds
• Collection Accessible Room with 1 King Bed
• Studio with 1 King Bed and city views
• Loft Suite and Atelier Suite, both featuring 1 King Bed and Club Signature access

At SO/ Auckland, we provide a range of premium services and amenities:

• Free Wi-Fi and air conditioning
• Valet parking for an additional fee
• Buffet breakfast for an additional fee
• Indoor heated pool, sauna, and SO/ Spa
• SO/ Fit Gym
• Harbour Society restaurant and HI-SO rooftop bar
• Concierge and 24/7 room service
• Wheelchair accessibility

SO/ Auckland offers exceptional dining experiences at Harbour Society, serving international cuisine from 12:00 PM to 2:00 PM and 6:00 PM to 9:00 PM daily. You can also visit Javalab Cafe for French patisserie and organic coffee, or enjoy drinks at HI-SO rooftop bar and MIXO lobby bar. A reimagined buffet breakfast is available daily, and room service provides hot meals and cold snacks.

At SO/ Auckland, check-in is available from 03:00 PM and check-out is up to 11:00 AM. For more flexibility, many hotels offer the late check-out option, allowing you to enjoy your stay longer. Indeed, members of the ALL Accor loyalty program benefit from preferential conditions and late check-out. If you are not a member, you can also request a late check-out when booking online, upon arrival or directly at the front desk the day before or the day of departure. A late departure can sometimes be offered until 1-2 PM.

Yes, SO/ Auckland regularly offers special deals and discounts, mainly accessible through our ALL Accor loyalty program. By becoming a free member, you benefit from preferential rates year-round, often 5% to 10% off. You can also take advantage of exclusive offers sometimes up to 30% or 40% off stays for certain periods. To maximize your savings, check the Deals section on all.accor.com, sign up for newsletters to receive the best offers by email, be flexible with your dates and book directly via the website or the ALL Accor app, to enjoy the best guaranteed rates and earn loyalty points.

You can cancel your reservation for SO/ Auckland using the official website all.accor.com, the mobile app or by contacting our customer service. Special cancellation terms may apply.

Pets are not allowed at SO/ Auckland.

Yes, SO/ Auckland features 5 meeting rooms and a business center to accommodate your professional needs. Our largest space can hold up to 150 people and we offer high-speed Wi-Fi and support staff for your convenience.

SO/ Auckland can host your events and banquets with a maximum capacity of 120 guests. Our largest meeting room spans 231 square meters and can accommodate up to 150 people in a seated arrangement.

SO/ Auckland is a wheelchair accessible hotel featuring 6 rooms specifically designed for guests with reduced mobility, including the Collection Accessible room with 32-inch wide doorways. Our facilities include accessible bathrooms, elevators, and accessible service in our restaurants, bars, and Spa.

Yes, SO/ Auckland allows online booking without prepayment. Payment will be made directly at the front desk upon your arrival. To do so, select the Flexible Rate option when choosing your room.

From SO/ Auckland, you can easily explore the following attractions on foot:

• Britomart Station - 3 minutes
• Ferry Terminal - 4 minutes
• Queen Street shopping district - 7 minutes
• Viaduct and Waterfront marina - 8 minutes
• Skycity Casino - 15 minutes
• Art Gallery - 15 minutes
• Albert Park - 15 minutes

SO/ Spa at SO/ Auckland is an underground oasis offering world-first signature treatments by Waterlily and Comfort Zone. Our facilities include a 20-meter luxury heated indoor lap pool, a Finnish sauna, and a jacuzzi. You can enjoy a range of bespoke facials, body rituals, and massages for an additional fee.

SO/ Auckland features HI-SO, a panoramic rooftop bar offering breathtaking views of the Waitematā Harbour and the city skyline. It is open Tuesday to Thursday from 3:00 PM to 11:00 PM, and Friday to Saturday from 3:00 PM to 12:00 AM. The bar welcomes guests to socialize on the outdoor terrace or in private booths.

Business travelers at SO/ Auckland can utilize our five meeting rooms, a self-service business center, and high-speed Wi-Fi throughout the property. Each room is equipped with a business desk and Nespresso machine, while breakfast is served from 6:30 AM on weekdays and 7:00 AM on weekends.