Mercure Florence Center 4 stars

Customer review rating (ALL Rating) 4.5/5 866 reviews

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ALLSAFE approved hotel

Hotel extras

  • 4-minute walk to Santa Maria Novella Train Station

  • 8-minute walk to Piazza del Duomo and Cathedral of Santa Maria del Fiore

  • Large private courtyard for soft lounge events; available in summer

  • Spacious rooms with air-conditioning, some with balconies

  • Paid parking near the hotel with ZTL license plate registration service

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Our accommodation(s)

Hotel location

Mercure Florence Center

Via Nazionale 21/23 R

GPS:43.776466, 11.250824

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Room service
Near the property
  • Car park


After a day exploring Florence, our Caffè Lounge will welcome you with excellent drinks and appetizers to enjoy a pleasant aperitif in the heart of the city, to fill up on energy

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  866 reviews

TripAdvisor Rating  4.0/5  1,259 reviews

Certificate of excellence 2022

Great experience

TripAdvisor rating 5.0/5

Goldyndi K TripAdvisor review

Arrived late at night and got a huge help from Sonja. Best receptionist i’ve ever met, extremely friendly with our check in and helped us with reservations at local restaurants. Another shout out to Sonja.

Great location, good stay

Customer review rating 4.5/5

Anonymous Couples - Confirmed reviews ALL

Great helpful staff. Our room was ready a few hours early which was helpful. Great terrace/balcony. Wonderful easy walk-in shower. Adequate size and comfortable room overall. Would have preferred balcony to be private so I could leave sliding glass door open. I noticed other rooms have private balconies so I would request it next time. Would definitely stay here again.

Awesome stay

Customer review rating 5.0/5

Kim Couples - Confirmed reviews ALL

We have stayed at the Florence location several times. The staff is very friendly and helpful. The hotel is very clean. In the atmosphere is just wonderful.

Well located, friendly staff

Customer review rating 5.0/5

Paul.c Business - Confirmed reviews ALL


Convenient stay

Customer review rating 3.5/5

S. Business - Confirmed reviews ALL

I stayed for two nights to attend a conference at Palazzo Congressi. The hotel is conveniently located, it is close to the train station, the venue, and the Mercato area and it is just 10 min. walk to Duomo.

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Other web-users rate our hotel

  • 576 reviews 9.5/10 Location
  • 551 reviews 7.8/10 Room
  • 543 reviews 9.3/10 Service
  • 14 reviews 2.3/10 WiFi
  • 311 reviews 7.8/10 Comfort
  • 217 reviews 6.3/10 Cleanliness
  • 204 reviews 5.8/10 Breakfast
  • 100 reviews 9.1/10 Vibe

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