Mercure Florence Center 4 stars

Customer review rating (ALL Rating) 4.6/5 803 reviews

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Hotel extras

  • 4-minute walk to Santa Maria Novella Train Station

  • 8-minute walk to Piazza del Duomo and Cathedral of Santa Maria del Fiore

  • Large private courtyard for soft lounge events; available in summer

  • Spacious rooms with air-conditioning, some with balconies

  • Paid parking near the hotel with ZTL license plate registration service

Our accommodation(s)

Hotel location

Mercure Florence Center

Via Nazionale 21/23 R

GPS:43.776466, 11.250824

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets welcome
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service
Near the property
  • Car park


After a day exploring Florence, our Caffe Lounge will welcome you with excellent drinks and appetizers to enjoy a pleasant aperitif in the heart of the city, to fill up on energy

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  803 reviews

TripAdvisor Rating  4.0/5  1,276 reviews

Certificate of excellence 2024

City break centrally located hotel.

TripAdvisor rating 4.0/5

harrietnicole TripAdvisor review

Extremely well located for all the sightseeing in Florence. Staff were all very helpful, efficient check in and out. Our fourth floor room faced the back of the building which overlooked some other buildings so not much of a view but it was very quiet, no traffic noise or street noise so that was an advantage as far as we were concerned. Great shower with good water pressure and a comfortable bed. The lighting was a little dark in places and with so many hotels these days, hard to figure out! Breakfast was in an odd basement room ( up some stairs, down some more...) and was passable but not amazing. For a city break this hotel and room worked perfectly.

WOW just WOW

TripAdvisor rating 5.0/5

NannyMaxRaroStyles Families - TripAdvisor review

Stunning hotel near many tourist spots. My spotless room was HUGE with a view to a bustling side street. Two sets of windows blocked any noise from the street. The staff are friendly and helpful, and breakfast was a dream, offering a range of dishes to enjoy. We dined out every night at restaurants only a few minutes walk away.

Great location

Customer review rating 4.0/5

Linda Families - Confirmed reviews ALL

Very handy hotel for all major attractions

Dear Guest, Thank you for sharing your review after your stay at our hotel. We are delighted to read that your stay has been pleasant and that you enjoyed the hotel location, as well as the efficiency and willingness of the Team. We apologize for the inconvenience due to some maintenance work, made to improve the quality of our rooms. We would be happy to welcome you for another stay in a future! Sincerely, Guest Relation Agent

Hotel that worth every penny

TripAdvisor rating 5.0/5

Alice W TripAdvisor review

Room is spacious, clean and bright Staffs are super friendly and helpful We felt welcomed every time we went back to the hotel, all the staffs there greeted us with big smiles :) Location is great, right in the central of Florence, easy access to everywhere Highly recommend this hotel to all traveller

Great location really helpful front desk staff

Customer review rating 4.5/5

Rosanne H. Couples - Confirmed reviews ALL

Excellent help booking transportation because of train strike Friendly bar staff

Dear Guest, We would like to thank for choosing our hotel for your stay in Florence and for having shared your experience with us. It is a great pleasure for all of us knowing that you appreciated the Team willingness, as well as the hotel location. We will be waiting to welcome you again in a future! Best regards, Guest Relation Agent

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Other web-users rate our hotel

  • 596 reviews 9.4/10 Location
  • 549 reviews 8.1/10 Room
  • 530 reviews 9.3/10 Service
  • 18 reviews 3.5/10 WiFi
  • 301 reviews 8/10 Comfort
  • 223 reviews 6.9/10 Cleanliness
  • 214 reviews 5.5/10 Breakfast
  • 98 reviews 9.6/10 Vibe

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