Name: Mercure Florence City | Hotel in the center of Florence - ALL - ALL
Address: Via Nazionale 21/23 R, FLORENCE, 50123, IT
Telephone: +390555300700
Rating: 4.7

Mercure Florence Center

Hotel for travellers looking for local and authentic experiences

CIN: IT048017A1RIEWIOGS CIR:048017ALB0527 Mercure Firenze Centro is an elegant 4-star hotel in the historic center of Florence, ideal for visiting the city. The hotel is close to the Santa Maria Novella train station and paid car parks. Enjoy an aperitif at our bar with private courtyard. Discover Florence! Our staff is available for the best recommendations!

Close to Piazza del Duomo and the romantic Ponte Vecchio full of shops, Mercure is ideal for exploring the city and its great cultural heritage on foot: Santa Maria del Fiore, Brunelleschi's Dome and by Giotto, the Baptistery, and Palazzo Pitti. Visit the Uffizi Gallery, the Accademia and the Bargello with works by Giotto, Leonardo, Michelangelo, Raphael, Donatello, and the 20th-cent. museum!

Florence is the cradle of the Renaissance. Its architectural and artistic heritage attracts 8 million visitors per year. You can reach them within a few minutes' walk from our hotel in San Lorenzo!

Welcome to the Mercure Firenze Centro ideal for visiting Florence. Enjoy our hotel, where you will immediately feel at home! In the morning, savor a breakfast with local flavors.

Marco MINISTERI, Hotel Management

Hotel extras

4-minute walk from Santa Maria Novella Station and T2 tram to the airport.
8-minute from: Santa Maria del Fiore, Baptistery, Giotto bell tower.
Large courtyard for organizing venues, ideal in the warm season.
Large rooms, all with Nuxe bath products. Privilege rooms with balcony.
Paid parking nearby with ZTL license plate registration and car valet.

Our accommodation(s)

Room

Privilege with Balcony

3 pers. max
24 m² / 258 sq ft

Bedding 1 x King size bed(s) and 1 x Single sofa bed(s)
Accessible room

See availabilities

Room

Superior

3 pers. max
23 m² / 247 sq ft

Bedding 1 x Single sofa bed(s) and 1 x King size bed(s)
Views: Courtyard View

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Room

Classic

2 pers. max
14 m² / 150 sq ft

Bedding 1 x Queen size bed(s)

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Suite

Family & Business Suite

4 pers. max
45 m² / 484 sq ft

Bedding 1 x Double sofa bed(s) and 1 x Double bed(s)

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Room

Privilege with Balcony

3 pers. max
24 m² / 258 sq ft

Bedding 1 x King size bed(s) and 1 x Single sofa bed(s)
Accessible room

See availabilities

Hotel location

Mercure Florence Center

Via Nazionale 21/23 R
50123 FLORENCE
Italy

GPS:43.776466, 11.250824

+39 055 530 0700

+39 055 530 0800

SANTA MARIA NOVELLA

Railway station

Access: 250 m / 0.16 mi 2 min walk

Hotel services

Check-in from 02:00 PM - Check out up to 12:00 PM

On site

Pets welcome
Wheelchair accessible
Wi-Fi
Air conditioning
Breakfast
Bar
Meeting rooms
Room service

CAFFE APOLLO

After a day exploring Florence, our Caffe Lounge will welcome you with excellent drinks and appetizers to enjoy a pleasant aperitif in the heart of the city, to fill up on energy

Breakfast

Start the day with our breakfast buffet, full of fresh and local products for all tastes. Enjoy a wide variety of breads, pastries, fruits, Italian specialties, juices and the best coffee.

Meetings & Events

Number of Meeting Room: 1
Surface of the largest room: 37 m² / 398 sq ft
Maximum seats capacity: 18
Maximum capacity for banquets: 0

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Our guest reviews

100% genuine reviews from our guests

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ALL Rating 4.7/5 723 reviews

Wei L. C. Families - 3/25/2026 Confirmed reviews ALL

The location is perfect for travelers with large luggages. The staff are friendly. The room is spacious and well organized. However, there were mosquitoes in the room. We stayed for two nights, and there were more mosquitoes on the second night than the first. From check-in to check-out, I did not open the window even once, so l'm not sure where the mosquitoes came from. This is the first time l've experienced mosquitoes in a hotel. My child was bitten four times on the face and neck.

Dear Guest, Thank you for taking the time to share your feedback regarding your recent stay at Mercure Firenze Centro. We are pleased to know that you appreciated our location, friendly Team and the spaciousness of your room. However, we sincerely apologize for the discomfort caused by the presence of mosquitoes during your visit. Your comments have been taken into consideration and shared with Housekeeping and Maintenance Department for further investigations, in order to improve the experience of our guests. Thank you once again for your insights, we hope to welcome you again in a future. Best regards, Alessia DE SIMONE Guest Relation Agent

Kah P. Y. Couples - 3/24/2026 Confirmed reviews ALL

Service at this hotel was Fantastic - The staff are all well trained

Dear Guest, Thank you for your kind words regarding our Team training and service. It is always rewarding to receive positive feedback, as we strive to provide exceptional experiences for our guests. We look forward to welcoming you again in the future. Best regards, Alessia DE SIMONE Guest Relation Agent

Heather L. Couples - 3/20/2026 Confirmed reviews ALL

Close to restaurants and shopping. Staff at desk friendly and obliging.

Dear Guest, Thank you for your kind words regarding your recent stay with us. We are delighted to hear that you enjoyed our location and found our Team to be friendly and accommodating. Your feedback is greatly appreciated and we look forward to welcoming you again as pleasant guest. Best regards, Alessia DE SIMONE Guest Relation Agent

Ian H. Couples - 3/19/2026 Confirmed reviews ALL

When I booked the hotel, on the website it stated AC was in the rooms - Temperature Air Control Air Conditioningwhen we got to the room, it was very hot and the AC controller on the wall failed to cool the room down. I went to reception and was told there was no AC, they offered a move to a bigger room which would be a bit cooler and a better location to open a door. I had to pay and extra 20 euros a day for this. This is pretty much unacceptable when your website states that AC is there.....Temperature Air Control Air Conditioning This ruined my whole trip.......especially as it was a special trip for our wedding anniversary.

Dear Guest, Thank you for taking the time to share your feedback regarding your recent stay at Mercure Firenze Centro. We are pleased to hear that you appreciated our location and the service provided by our Team. However, I sincerely regret to learn about your experience with the air conditioning in your room and the alternative solution proposed, that did not meet your expectations. Please accept our sincere apologies for the discomfort caused and for any confusion related to the information provided at the time of booking. We truly hope to have the opportunity to welcome you again in the future and provide you with the experience you originally expected. Best regards, Alessia DE SIMONE Guest Relation Agent

Nada A. Families - 3/16/2026 Confirmed reviews ALL

We love this hotel, clean, modern close to the train station

Dear Guest, Thank you for your kind words regarding your recent stay at Mercure Firenze Centro. We are delighted to know that you appreciated our cleanliness, the amenities, and convenient location near the train station. Your feedback is greatly valued and we hope to welcome you again for another pleasant stay in Florence! Best regards, Alessia DE SIMONE Guest Relation Agent