Mercure Florence Center 4 stars

Customer review rating (ALL Rating) 4.6/5 705 reviews

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Description

Hotel extras

  • 4-minute walk to Santa Maria Novella Train Station

  • 8-minute walk to Piazza del Duomo and Cathedral of Santa Maria del Fiore

  • Large patio for soft lounge events, available in the summer

  • Spacious rooms with A/C, some with balconies

  • Paid parking near the hotel with ZTL license plate registration service

Our accommodation(s)

Hotel location

Mercure Florence Center

Via Nazionale 21/23 R, CIN: IT048017A1RIEWIOGS
50123 FLORENCE
Italy

GPS:43.776466, 11.250824

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets welcome
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service
Near the property
  • Car park

CAFFE APOLLO

After a day exploring Florence, our Caffe Lounge will welcome you with excellent drinks and appetizers to enjoy a pleasant aperitif in the heart of the city, to fill up on energy

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  705 reviews

TripAdvisor Rating  4.2/5  1,302 reviews

Certificate of excellence 2024

Fantastic Stay in Florence!

TripAdvisor rating 5.0/5

Road03802184501 Couples - TripAdvisor review

We recently stayed at this wonderful hotel in Florence, and we can’t recommend it enough! The location is perfect—just a short walk to the train station and close to all the main attractions. The hotel itself is spotless, with a beautifully clean and comfortable room that made us feel right at home. The service was exceptional, with every staff member going above and beyond to ensure a great stay, but we have to give a special shout-out to Chiara. She was incredibly friendly and helpful, making sure all our needs were met with a smile. This hotel is the ideal base for exploring Florence, and I will definitely be returning on my next trip!

Perfect place to stay

TripAdvisor rating 5.0/5

Lyndell C TripAdvisor review

We had the most wonderful stay - friendly and very helpful staff who made us feel right at home, clean and well-appointed room, excellent location and delicious coffee in the foyer! Our only disappointment is that we aren’t staying a few more nights.

Perfect hotel for the city trip

TripAdvisor rating 5.0/5

valentyna_obraztsova Couples - TripAdvisor review

The location is very convenient for travelling, very close to the train station. All locations in the city center can be reached by foot. Service was amazing, I felt really pampered. I have especially appreciated the welcome card written in my language. The room was spacious and had all necessary amenities. It was also good to be able to open the window to get some fresh air, which is not always a case in other hotels. The entire hotel was very clean and well maintained.

Very good customer service

Customer review rating 4.5/5

Anonymous Families - Confirmed reviews ALL

warmly welcomed on arrival with bags checked in. Added benefit of a freshly made coffee. Good timing after we had just got off the train from Rome

Dear Guest, Thank you for your kind words regarding the service rendered by the Team and the warm welcome you received. We are delighted to know that the freshly made coffee was a plus to your positive experience after your journey from Rome. We look forward to welcoming you again in a future. Best regards, Guest Relation Agent

Perfectly located Hotel with friendly Staff

Customer review rating 4.5/5

Hm Couples - Confirmed reviews ALL

Hotel is located close to Santa Maria Novella station and the city center of Florence can be reached by foot easily. Hotel staff is very friendly and helpful in any way.

Dear Guest, Thank you for your kind words regarding our hotel location and the friendliness of our Team. We are delighted to know that you enjoyed your stay and look forward to welcoming you back in the future. Best regards, Guest Relation Agent

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Other web-users rate our hotel

  • 573 reviews 9.6/10 Location
  • 498 reviews 8.3/10 Room
  • 537 reviews 9.4/10 Service
  • 20 reviews 3.8/10 WiFi
  • 260 reviews 8.1/10 Comfort
  • 213 reviews 6.8/10 Breakfast
  • 190 reviews 7.4/10 Cleanliness
  • 109 reviews 9.2/10 Vibe

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