Mercure Florence Center 4 stars

Customer review rating (ALL Rating) 4.5/5 885 reviews

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Description

Hotel extras

  • 4-minute walk to Santa Maria Novella Train Station

  • 8-minute walk to Piazza del Duomo and Cathedral of Santa Maria del Fiore

  • Large private courtyard for soft lounge events; available in summer

  • Spacious rooms with air-conditioning, some with balconies

  • Paid parking near the hotel with ZTL license plate registration service

Our accommodation(s)

Hotel location

Mercure Florence Center

Via Nazionale 21/23 R
50123 FLORENCE
Italy

GPS:43.776466, 11.250824

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets welcome
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service
Near the property
  • Car park

CAFFÈ APOLLO

After a day exploring Florence, our Caffè Lounge will welcome you with excellent drinks and appetizers to enjoy a pleasant aperitif in the heart of the city, to fill up on energy

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  885 reviews

TripAdvisor Rating  4.0/5  1,270 reviews

Clean, modern close to transport

Customer review rating 4.5/5

Anonymous Couples - Confirmed reviews ALL

One of the best city centre Mercure hotels I have been to. Clean and modern comfortable stay. The suite was spacious enough. Accor membership was respected and appreciated. Minutes away from tram to airport or train station.

Dear Guest, We would like to thank you for this wonderful review after your stay at Mercure Firenze Centro. It is a pleasure to know that you appreciated our suite and its cleanliness, as well as the proximity of the hotel from the train station and the airport. We are very proud to have been able to transmit you the sense of belonging in Accor and, most of all, that a valued member like you have noticed it. We would be glad to have you as pleasant guest in a future. Best regards, Guest Relation Agent

Great stay!

Customer review rating 5.0/5

Md Families - Confirmed reviews ALL

Quick check in. Excellent customer service. Clean and modern rooms. Excellent location.

Dear Guest, Thank you for this 100%! It is a great pleasure to know that you appreciated the service rendered by the Team, as well as the cleanliness of the room and the hotel location. We will not miss to inform Luca about your positive comment on his job. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guest Relation Agent

Good stay

Customer review rating 4.0/5

Ioannis L. Families - Confirmed reviews ALL

Nice and cozy atmosphere, very friendly and ready to help staff. Breakfast would benefit from some reflection

Dear Guest, Thank you for your feedback after your stay at our hotel. We are glad to know that you appreciated the atmosphere, as well as the service rendered by our Team. Thank you also for the observation on breakfast and on the alarm in the room that we have promptly taken in our account for further investigastions. We hope to have the pleasure to welcome you again. Best regards, Guest Relation Agent

service

Customer review rating 5.0/5

Adisor M. Families - Confirmed reviews ALL

very good service, nice room and good location

Dear Guest, Thank you for sharing your experience in our hotel. We are happy to know that you had a good service and that you appreciated your room and the hotel location. We would be glad to welcome you again! Best regards, Guest Relation Agent

Customer review rating 5.0/5

Antonio Families - Confirmed reviews ALL

Terrific

Dear Guest, Thank you very much for this 100%! I am very glad to know that the services met your expectations and that you enjoyed your stay. We will be waiting for you for another wonderful stay! Sincerely, Guest Relation Agent

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Other web-users rate our hotel

  • 617 reviews 9.5/10 Location
  • 585 reviews 8/10 Room
  • 551 reviews 9.3/10 Service
  • 17 reviews 3.8/10 WiFi
  • 327 reviews 8/10 Comfort
  • 233 reviews 7/10 Cleanliness
  • 222 reviews 6/10 Breakfast
  • 110 reviews 9.3/10 Vibe

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