Name: Mercure Florence City | Hotel in the center of Florence - ALL - ALL
Address: Via Nazionale 21/23 R, FLORENCE, 50123, IT
Telephone: +390555300700
Rating: 4.7

Mercure Florence Center

Hotel for travellers looking for local and authentic experiences

CIN: IT048017A1RIEWIOGS CIR:048017ALB0527 Mercure Firenze Centro is an elegant 4-star hotel in the historic center of Florence, ideal for visiting the city. The hotel is close to the Santa Maria Novella train station and paid car parks. Enjoy an aperitif at our bar with private courtyard. Discover Florence! Our staff is available for the best recommendations!

Close to Piazza del Duomo and the romantic Ponte Vecchio full of shops, Mercure is ideal for exploring the city and its great cultural heritage on foot: Santa Maria del Fiore, Brunelleschi's Dome and by Giotto, the Baptistery, and Palazzo Pitti. Visit the Uffizi Gallery, the Accademia and the Bargello with works by Giotto, Leonardo, Michelangelo, Raphael, Donatello, and the 20th-cent. museum!

Florence is the cradle of the Renaissance. Its architectural and artistic heritage attracts 8 million visitors per year. You can reach them within a few minutes' walk from our hotel in San Lorenzo!

Welcome to the Mercure Firenze Centro ideal for visiting Florence. Enjoy our hotel, where you will immediately feel at home! In the morning, savor a breakfast with local flavors.

Marco MINISTERI, Hotel Management

Hotel extras

4-minute walk from Santa Maria Novella Station and T2 tram to the airport.
8-minute from: Santa Maria del Fiore, Baptistery, Giotto bell tower.
Large courtyard for organizing venues, ideal in the warm season.
Large rooms, all with Nuxe bath products. Privilege rooms with balcony.
Paid parking nearby with ZTL license plate registration and car valet.

Our accommodation(s)

Room

Privilege with Balcony

3 pers. max
24 m² / 258 sq ft

Bedding 1 x King size bed(s) and 1 x Single sofa bed(s)
Accessible room

See availabilities

Room

Superior

3 pers. max
23 m² / 247 sq ft

Bedding 1 x Single sofa bed(s) and 1 x King size bed(s)
Views: Courtyard View

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Room

Classic

2 pers. max
14 m² / 150 sq ft

Bedding 1 x Queen size bed(s)

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Suite

Family & Business Suite

4 pers. max
45 m² / 484 sq ft

Bedding 1 x Double sofa bed(s) and 1 x Double bed(s)

See availabilities

Room

Privilege with Balcony

3 pers. max
24 m² / 258 sq ft

Bedding 1 x King size bed(s) and 1 x Single sofa bed(s)
Accessible room

See availabilities

Hotel location

Mercure Florence Center

Via Nazionale 21/23 R
50123 FLORENCE
Italy

GPS:43.776466, 11.250824

+39 055 530 0700

+39 055 530 0800

SANTA MARIA NOVELLA

Railway station

Access: 250 m / 0.16 mi 2 min walk

Hotel services

Check-in from 02:00 PM - Check out up to 12:00 PM

On site

Pets welcome
Wheelchair accessible
Wi-Fi
Air conditioning
Breakfast
Bar
Meeting rooms
Room service

CAFFE APOLLO

After a day exploring Florence, our Caffe Lounge will welcome you with excellent drinks and appetizers to enjoy a pleasant aperitif in the heart of the city, to fill up on energy

Meetings & Events

Number of Meeting Room: 1
Surface of the largest room: 37 m² / 398 sq ft
Maximum seats capacity: 18
Maximum capacity for banquets: 0

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Our guest reviews

100% genuine reviews from our guests

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ALL Rating 4.7/5 691 reviews

Nehal S. E. Friends - 2/21/2026 Confirmed reviews ALL

Everything was great, clean, hospitable, service perfect. The electricity in the room was not working well, we had to click a lot for the light to turn on.

Dear Guest, Thank you for your kind words regarding the cleanliness and hospitality of our Team. We appreciate your feedback about the electrical issues in your room and we wish to inform you that we have already forwarded them to our Maintenance Department. We hope to welcome you again for your next visit in Florence! Best regards, Alessia DE SIMONE Guest Relation Agent

David C. Couples - 2/20/2026 Confirmed reviews ALL

We checked in on-line and our room was ready on arrival. The receptionist Maria could not have been more helpful, she was welcoming and competent and was a credit to the brand. The breakfast was extensive with something for every taste and the staff were friendly and diligent. We opted for the “tidy your own room” initiative but the housekeeping was flawless.

Dear Guest, Thank you for your positive feedback regarding your recent stay at Mercure Firenze Centro. We are delighted to know that you appreciated our strategic location, that you enjoyed our extensive breakfast offerings and found our housekeeping service to meet your expectations. Moreover, we will not miss to share your appreciations to Mariia, who provided you an exceptional service. Don't hesitate to come again for your next stay in Florence! Best regards, Alessia DE SIMONE Guest Relation Agent

Solip O. Couples - 2/15/2026 Confirmed reviews ALL

Everything was truly perfect. The room and the hotel’s location were wonderful, but above all, the staff were exceptionally kind. Not only Maria, who assisted us with check-in, but every staff member we encountered during our two-night stay was warm and welcoming. Our time in beautiful Florence will remain even more memorable thanks to all of you. Thank you so much

Dear Guest, Thank you for your kind words regarding your recent stay at Mercure Firenze Centro. We are delighted to know that you enjoy your room and the hotel strategic location. It is particularly rewarding to know that our Team's hospitality made your experience even more memorable. Your appreciation for Maria and the team will certainly be shared with them. We look forward to welcoming you back in the future. Best regards, Alessia DE SIMONE Guest Relation Agent

Paul L. Business - 2/10/2026 Confirmed reviews ALL

Front desk staff very helpful and competent.

Dear Guest, Thank you for your kind words regarding our front desk Team. We are pleased to hear that their helpfulness and competence contributed positively to your experience at Mercure Firenze Centro. Looking forward to welcoming you again in a future. Best regards, Alessia DE SIMONE Guest Relation Agent

Sheriff S. Couples - 2/6/2026 Confirmed reviews ALL

This is the hotel that we normally stay at when we are in Florence. It is located near the train station and close to everything. I loved this hotel as we are always looked after here. Kudos to the staff for making our stay very welcoming.

Dear Guest, Thank you for your wonderful feedback after your stay with us. We are delighted to know that you appreciate our strategic location and the attentive service provided by our Team. Your loyalty is highly valued, and we look forward to welcoming you back on your next visit to Florence. Best regards, Alessia DE SIMONE Guest Relation Agent