Mercure Florence Center 4 stars

TripAdvisor rating 4.0/5 1,119 reviews
Mercure Florence Center
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Room 1

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Hotel extras

  • Paid car parks near the hotel w. license plate registration service for limited traffic zones

  • Patio Lounge Bar in the summer months

  • 164 yards (150 m) from Santa Maria Novella train station and Firenze Fiera exhibition center

  • SKY channels

  • Free WIFI throughout the hotel

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00


Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • ParkingPaying
  • Accessibility for people with reduced mobility
  • Small pets are allowed for a supplementPaying
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Ironing room
  • Breakfast
  • 1 bar(s)
  • Room service
Business services
  • 1 meeting room(s)
  • Web Corner on a Mac

Hotel location

Mercure Florence Center

Via Nazionale 21/23 R

Tel: +390555300700

Fax: (+39)0555300800

Contact email

Check-in from 14h00

Check out up to 12h00

  • By plane

    AMERIGO VESPUCCI At 6.4km / 3.98 miles

  • By train

    SANTA MARIA NOVELLA At 0.25km / 0.16 miles

GPS :43.776466, 11.250824

Our accommodations

85 sophisticated and bright rooms (including 4 suites) that blend modern design with traditional Florentine details. Free WIFI, safe, LCD TV with Sky channels, air-conditioning, tea and coffee making facilities, minibar.

Standard double room

  • Max. number of persons: 2
  • Area: From 13
  • Wireless internet in your room
  • Coffee/tea making facilities
  • Business Desk
  • Bathroom products

Double Room with queen size bed

  • Max. number of persons: 2
  • Area: From 15
  • Wireless internet in your room
  • Coffee/tea making facilities
  • Business Desk
  • Bathroom products

Superior Room with twin beds and a sofa bed

  • Max. number of persons: 3
  • Area: From 23
  • Views: Courtyard side *

* Subject to availability

  • Wireless internet in your room
  • Coffee/tea making facilities
  • Business Desk
  • Bathroom products

Superior Room with king-size bed and sofa bed

  • Max. number of persons: 3
  • Area: From 23
  • Views: Courtyard side *

* Subject to availability

  • Wireless internet in your room
  • Coffee/tea making facilities
  • Business Desk
  • Bathroom products

Our restaurants and bars


Photo non contractuelle / Strictly non binding

Enjoy our gourmet snacks and relax at Bar Apollo with our selection of cocktails, aperitifs and carefully chosen wines. WIFI available at all times. Patio lounge bar during the summer.


  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 1

  • Maximum size: 37

  • Maximum capacity: 25 people

Find out more

Our guest reviews for
Mercure Florence Center

100% genuine reviews from our guests

Find out more

ALL Rating 4.4/5

2,930 reviews


TripAdvisor Rating 4.0/5

1,119 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

very good visit!

Customer review rating 4.4/5

Bm Business - 17/01/2020 Confirmed reviews ALL

very good

Okay overall.

Customer review rating 4.4/5

Haram L. Families - 14/01/2020 Confirmed reviews ALL

My stay was okay overall. Newly renovate Hotel with good facility . However was shocked to find there was no complementary water and the room was quite cold. Told the reception about this issue several times but they didnt provide any meaningful help quoting the citys heating policy. Staff was generally professional but could have benn better if they were bit more friendly.

Great location

Customer review rating 4.4/5

Pl Couples - 13/01/2020 Confirmed reviews ALL

the location is perfect and the room is spacious. breakfast is also satisfactory.

Very good location and clean

Customer review rating 4.4/5

Jeremy Families - 11/01/2020 Confirmed reviews ALL

Hotel stay was good. Only downside is that the thermostat in the room didn't change the temperature at all. Was very hot in the room even though my stay was in January!

So convenient and really new!

TripAdvisor rating 4.0/5

WenY88 Friends getaway - 08/01/2020 TripAdvisor review

If you’re looking for a convenient place near the train station, look no further!! My friends and I really enjoyed our stay here. We also felt so close to the top attraction which were all roughly 10 minutes walk tops. Even better, we came back to comfortable and modernly fitted rooms with great service by the hotel staff. We simply could not ask for better in this beautiful city.

Great hotel. Excellent location

Customer review rating 4.4/5

Jeffrey Families - 04/01/2020 Confirmed reviews ALL

Perfect location. Near train station and tourist spots

Pleasant stay, great location and helpful staff

Customer review rating 4.4/5

Mrs S. D. Couples - 31/12/2019 Confirmed reviews ALL

We have been very pleased with our stay at Mercure Centre Florence. The location at a few steps from the train station and in the centre of the town is really perfect. Staff is very helpful and a special thank to Francesca who has been a good help to us.

One night

Customer review rating 4.4/5

Sy Families - 30/12/2019 Confirmed reviews ALL

I thought accor members get welcome drinks but i didnt .

Dear Mr SY, Thank you for taking the time to tell us about your experience at our hotel. I am sorry that you evaluated with a low score your stay at my hotel, referring to the lack of welcome drink, but your expectation was not correct. The rules of Accor fidelity card state that only from Silver status our valuable Guests benefit of welcome drink upon arrival. I'm sorry you did not read the Terms and conditions, you can find it in your ALL (ex Leclubaccorhotels) account. At Mercure, we strive to provide a superior service experience for every customer and we appreciate your sharing your concerns. Looking forward to welcoming you again, I remain Sincerely, Lucia Padovan - General Manager

Great hotel w/ good location

TripAdvisor rating 4.0/5

Fhfp Family - 30/12/2019 TripAdvisor review

Hotel very well located, closed to main sightseeing. Also, five minutes walking to train station. Rooms and service are as expected. Breakfast was normal and hotel offer parking garage service if you want to rent a car

Nicely decorated, modern-looking room near Train station.

Customer review rating 4.4/5

Virat Families - 26/12/2019 Confirmed reviews ALL

Rooms were spacious and nicely decorated. Hotel is conveniently located near Train Station and other necessities, like supermarkets, restaurants and even laundromat etc. Mercato Centrale Firenze where you can find all sorts of food is also within 5 minutes walk.

Clean, spacious quiet and convenient

Customer review rating 4.4/5

Anonymous Families - 24/12/2019 Confirmed reviews ALL

My son and I had a lovely time, plenty of room to not be in each other’s way. Easy walk to the train and all major attractions. Plenty of restaurants and the central market within easy reach. Friendly and helpful staff. Definitely recommend!

Very nice and pleasant stay

Customer review rating 4.4/5

Edward Solo - 24/12/2019 Confirmed reviews ALL

I have stayed in this hotel twice and I really like it. Few steps from the train station and close to everything. Good restaurant, shops, old town. Love it. Staff really friendly and helpful all times.

Great location, clean rooms and friendly staff

Customer review rating 4.4/5

L. H. M. Families - 18/12/2019 Confirmed reviews ALL

Loved the balcony in my room

December (but not the hot Christmas days) + room on the upper floor left a good impresion

Customer review rating 4.4/5

Svetlana Couples - 18/12/2019 Confirmed reviews ALL

I understand this was not easy to redo the Cinema into the Hotel. You managed with the room ver well (507) but the breakfast room is not comfortable and rather cold. Probably you could think about it for the guests to start the day in a better place

Good location, courteous staff.

Customer review rating 4.4/5

Y. Y. Families - 18/12/2019 Confirmed reviews ALL

Stayed 4 nights and was very happy with location, cleanliness and size of room. We had a 3 pax room which was very comfortable.

Great value, great position.

Customer review rating 4.4/5

Trevor Families - 17/12/2019 Confirmed reviews ALL

Helpful staff, clean room where everything worked.

Nice room, excellent staff

Customer review rating 4.4/5

Geoff Friends - 16/12/2019 Confirmed reviews ALL

We were met by a friendly member of staff and welcomed, the room was excellent, nothing was too much trouble.

Excellent hotel near main train station

Customer review rating 4.4/5

Sunil S. Couples - 10/12/2019 Confirmed reviews ALL

Easy to locate, warmly welcomed by the staff. Very helpful staff -front desk and also in the morning buffet area. Spacious room. Would have given 10/10 rating if not for a peculiar shower area in the bathroom...very difficult to take shower without spraying the water out...easiest fix is to provide shower curtains..problem solved.Would I stay again here? Definitely yes...! Feedback is given so that you can score 10/10.

Disappointed with the cleanliness of the room

Customer review rating 4.4/5

William Families - 10/12/2019 Confirmed reviews ALL

The reception and housekeeper are wonderful and helpful. However the cleanliness of the sofa bed and the bathroom mould need extra attention. My son slept on the sofa bed and experience 03 consecutive day of insect bite on him. The dust was thickly accumulated on the sofa bed.

Fine stay om Firenze

Customer review rating 4.4/5

Per W. Couples - 09/12/2019 Confirmed reviews ALL

I have stayed at the hotel before and my expectations was fully satisfied.

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