Mercure Florence Center 4 stars

Customer review rating (ALL Rating) 4.5/5 898 reviews

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ALLSAFE approved hotel

Hotel extras

  • 4-minute walk to Santa Maria Novella Train Station

  • 8-minute walk to Piazza del Duomo and Cathedral of Santa Maria del Fiore

  • Large private courtyard for soft lounge events; available in summer

  • Spacious rooms with air-conditioning, some with balconies

  • Paid parking near the hotel with ZTL license plate registration service

Our accommodation(s)

Hotel location

Mercure Florence Center

Via Nazionale 21/23 R

GPS:43.776466, 11.250824

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets welcome
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service
Near the property
  • Car park


After a day exploring Florence, our Caffè Lounge will welcome you with excellent drinks and appetizers to enjoy a pleasant aperitif in the heart of the city, to fill up on energy

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  898 reviews

TripAdvisor Rating  4.0/5  1,269 reviews

Well located hotel

Customer review rating 4.5/5

Ls L. Business - Confirmed reviews ALL

Modern hotel located very near train station, I got upgraded as I am Gold member, the room is spacious and clean, with modern designs. Breakfast is typical cold breakfast, not so much of variety.

Great hotel choice in Florence

Customer review rating 5.0/5

Bruce K. Couples - Confirmed reviews ALL

Mercure Firenze Centro is less than a 5 minute walk from the trian station and the Mercado Central which is a great dining and food shopping destination adn just a short walk from the majpr sites in Florence. Super friendly staff and comfortable rooms. Reasonably priced. Highly recommended.

Hotel near Florence Main Station

Customer review rating 4.0/5

Teresa Families - Confirmed reviews ALL

We were generally pleased with our stay. The hotel is minutes away from the main station. There are many eateries nearby and within walking distance to the Central Market and further up, the other attractions such as the Duomo. One feedback probably would be the lack of housekeeping, as we were told to collect our slippers from the front desk, when we called to request for them. Finally, we would like to appreciate Ms Chiara, she helped us with the checking in and also checking out. During our stay, she never fails to greet us with a warm smile whenever we see her. Thank you Ms Chiara. Would recommend the hotel to visitors to Florence.

good location

Customer review rating 3.5/5

Adrian Families - Confirmed reviews ALL

good location close to main city attractions

Dear Guest, Thank you for taking the time to share your experience after your stay at our hotel. We are glad to know that you found our location good and close to the main city attractions. Regarding the issue you had by reaching the hotel with your car, we are sorry and we ask you to accept our most sincere apologies. We always strive to offer the top of the quality; for this reason, it is very important for us to have your feedback because we can also improve the service we wish to give. Be confident that your comments have been already forwarded to our Front Office Manager in order to avoid these kind of issue in a future. We hope that you will give us the opportunity to have you as pleasant guest in a future and give you a better service. Best regards, Guest Relation Agent


Customer review rating 4.0/5

L. H. C. M. Families - Confirmed reviews ALL

Attentive and willing to assist

Dear Guest, Thank you for your review after your stay with us. We are very glad to know that you appreciated our willingness to help and of course we will not miss to tell Valentina that she contributed to make your stay more pleasant. Thank you again for sharing your experience, we hope your next visit will be as pleasant as the previous one. Sincerely, Guest Relation Agent

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Other web-users rate our hotel

  • 601 reviews 9.6/10 Location
  • 581 reviews 8/10 Room
  • 552 reviews 9.3/10 Service
  • 15 reviews 4.2/10 WiFi
  • 327 reviews 8.1/10 Comfort
  • 235 reviews 6.8/10 Cleanliness
  • 215 reviews 6.1/10 Breakfast
  • 105 reviews 9.1/10 Vibe

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