Mercure Florence Center 4 stars

Name: Mercure Florence City | Hotel in the center of Florence - ALL - ALL
Address: Via Nazionale 21/23 R, FLORENCE, 50123, IT
Telephone: +390555300700
Rating: 4.7

Customer review rating (ALL Rating) 4.7/5 918 reviews

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Via Nazionale 21/23 R, 50123 FLORENCE, Italy

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Mercure Florence Center

Hotel for travellers looking for local and authentic experiences

CIN: IT048017A1RIEWIOGS CIR:048017ALB0527 Mercure Firenze Centro is an elegant 4-star hotel in the historic center of Florence, ideal for visiting the city. It is close to the Santa Maria Novella train station and paid parking. Enjoy an aperitif at our bar with private courtyard. Discover Florence! Our staff is available to offer expert local tips!

Close to Piazza del Duomo and the romantic Ponte Vecchio full of shops, Mercure is ideal for exploring the city and its great cultural heritage on foot: Santa Maria del Fiore, Brunelleschi's Dome and by Giotto, the Baptistery, and Palazzo Pitti. Visit the Uffizi Gallery, the Accademia and the Bargello with works by Giotto, Leonardo, Michelangelo, Raphael, Donatello, and the 20th-cent. museum!

Florence is the cradle of the Renaissance. Its architectural and artistic heritage attracts 8 million visitors per year. You can reach them within a few minutes' walk from our hotel in San Lorenzo!

Welcome to Mercure Firenze Centro, ideal for exploring Florence. Experience pure relaxation at our hotel, you'll feel like home! In the morning, savor a breakfast featuring local flavors.

Marco MINISTERI, Hotel Management

Hotel extras

4-minute walk from Santa Maria Novella Station and T2 tram to the airport.
8-minute from: Santa Maria del Fiore, Baptistery, Giotto bell tower.
Large courtyard for organizing venues, ideal in the warm season.
Large rooms, all with Nuxe bath products. Privilege rooms with balcony.
Paid parking nearby with ZTL license plate registration and car valet.

Our accommodation(s)

Room

Privilege with Balcony

3 pers. max
24 m² / 258 sq ft

Bedding 1 x King size bed(s) and 1 x Single sofa bed(s)
Accessible room

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Room

Superior

3 pers. max
23 m² / 247 sq ft

Bedding 1 x Single sofa bed(s) and 1 x King size bed(s)
Views: Courtyard View

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Room

Classic

2 pers. max
14 m² / 150 sq ft

Bedding 1 x Queen size bed(s)

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Suite

Family & Business Suite

4 pers. max
45 m² / 484 sq ft

Bedding 1 x Double sofa bed(s) and 1 x Double bed(s)

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Room

Privilege with Balcony

3 pers. max
24 m² / 258 sq ft

Bedding 1 x King size bed(s) and 1 x Single sofa bed(s)
Accessible room

See availabilities

Hotel location

Mercure Florence Center

Via Nazionale 21/23 R
50123 FLORENCE
Italy

GPS:43.776466, 11.250824

+39 055 530 0700

+39 055 530 0800

SANTA MARIA NOVELLA

Railway station

Access: 250 m / 0.16 mi 2 min walk

Hotel services

Check-in from 02:00 PM - Check out up to 12:00 PM

On site

Pets welcome
Wheelchair accessible
Wi-Fi
Air conditioning
Breakfast
Bar
Meeting rooms
Room service

CAFFE APOLLO

After a day exploring Florence, our Caffe Lounge will welcome you with excellent drinks and appetizers to enjoy a pleasant aperitif in the heart of the city, to fill up on energy

Breakfast

Start the day with our breakfast buffet, full of fresh and local products for all tastes. Enjoy a wide variety of breads, pastries, fruits, Italian specialties, juices and the best coffee.

Meetings & Events

Number of Meeting Room: 1
Surface of the largest room: 37 m² / 398 sq ft
Maximum seats capacity: 18
Maximum capacity for banquets: 0

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Our guest reviews

100% genuine reviews from our guests

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ALL Rating 4.7/5 918 reviews

Rochelle C. Families - 8/15/2026 Confirmed reviews ALL

Dear Guest, Thank you so much for your wonderful review. We are delighted to hear that Margherita made such a positive impression from the moment you arrived. Providing a warm, attentive, and personalized welcome is at the heart of what we do and it is truly rewarding to know that her professionalism, attention to detail and genuine hospitality enhanced your stay. Your kind words will certainly be shared with her and the entire Team. We are also pleased that your Gold membership was recognized and that you appreciated the room upgrade. Thank you once again for choosing to stay with us. We look forward to welcoming you back for another memorable experience in the near future. Best regards, Alessia DE SIMONE Guest Relation Agent

Wing Y. L. Families - 8/11/2026 Confirmed reviews ALL

Dear Guest, Thank you for your kind words regarding your recent stay with us. We are pleased to hear that you enjoyed our convenient location and the comfort of our services, especially the water machine during the hot summer days. We hope to have the pleasure to welcome you again! Best regards, Alessia DE SIMONE Guest Relation Agent

Anonymous Friends - 8/3/2026 Confirmed reviews ALL

Kerry A. M. Business - 8/2/2026 Confirmed reviews ALL

This is an amazing hotel, great location with amazing, friendly staff BUT there is one aspect of this hotel that would make it difficult for me to stay again. I travel for business and not having an iron and an ironing board either in the room or able to be bought to my room for use makes this hotel unworkable. I wont travel downstairs to the lobby to iron clothes every day! Given you can utilise irons that have an automatic shut down feature the argument of an iron in the room being a potential fire risk is just not an adequate reason to inconvenience your guests in such a manner. There is really little else to fault with this hotel.

Dear Guest, Thank you for your kind review and for highlighting our great location and the friendliness of our Team. We are delighted to know that you enjoyed your stay with us. We also appreciate your comments regarding the availability of irons and ironing boards. We completely understand that this can be an important convenience, especially for business travelers. However, we must reiterate that, for safety reasons and in accordance with the current safety regulations, we are not permitted to provide irons in guest rooms. This policy is designed to ensure the highest level of safety and security for all our guests and team. We understand that this may be less convenient than having an iron available in the room, and we sincerely apologize for any inconvenience this may have caused. Thank you once again for your constructive comments. We hope to have the pleasure of welcoming you back in the future. Sincerely, Alessia DE SIMONE Guest Relation Agent

Hui-yi L. Business - 8/1/2026 Confirmed reviews ALL

Dear Guest, Thank you very much for your kind review. We are delighted to hear that you enjoyed our central location and found it convenient to explore the city both on foot and by public transportation. It is also wonderful to know that our Team made a positive impression with their friendliness and helpfulness. Your comments are greatly appreciated and will be shared with our staff, who work hard every day to provide our guests with a welcoming and enjoyable experience. We look forward to welcoming you back on your next visit. Kind regards, Alessia DE SIMONE Guest Relation Agent

Web-users rating

Other web-users rate our hotel

657 reviews 9.7/10 Location
579 reviews 8.3/10 Room
698 reviews 9.4/10 Service
13 reviews 6.9/10 WiFi
309 reviews 8/10 Comfort
211 reviews 8.8/10 Cleanliness
208 reviews 7/10 Breakfast
168 reviews 9.2/10 Vibe

100 reviews 9.7/10 Location
102 reviews 8.4/10 Room
148 reviews 9.8/10 Service
53 reviews 8.1/10 Comfort
42 reviews 7.1/10 Breakfast
35 reviews 8.9/10 Cleanliness
28 reviews 9.1/10 Vibe
16 reviews 8.2/10 Value

98 reviews 9.7/10 Location
81 reviews 8.5/10 Room
111 reviews 9.8/10 Service
30 reviews 8.8/10 Cleanliness
27 reviews 6.9/10 Breakfast
9 reviews 8.4/10 Value

26 reviews 9.7/10 Location
29 reviews 7.6/10 Room
38 reviews 9.6/10 Service
11 reviews 8.2/10 Comfort
11 reviews 6.7/10 Breakfast
9 reviews 8.8/10 Cleanliness

11 reviews 9.7/10 Location
11 reviews 7.9/10 Room
17 reviews 9.2/10 Service
6 reviews 7.2/10 Breakfast

Frequently asked questions

Where is the hotel located and how can I get there?

What types of rooms are available?

What services and amenities are available?

What dining options are available?

What are the check-in and check-out times?

Check-in at Mercure Florence Center is from 02:00 PM, and check-out is until 12:00 PM. For more flexibility, many hotels offer the late check-out option, allowing you to enjoy your stay longer. Indeed, members of the ALL Accor loyalty program benefit from preferential conditions and late check-out. If you are not a member, you can also request a late check-out when booking online, upon arrival or directly at the front desk the day before or the day of departure. A late departure can sometimes be offered until 1-2 PM.

Are there any special offers or discounts available?

Yes, Mercure Florence Center regularly offers special deals and discounts, mainly accessible through our ALL Accor loyalty program. By becoming a free member, you benefit from preferential rates year-round, often 5% to 10% off. You can also take advantage of exclusive offers sometimes up to 30% or 40% off stays for certain periods. To maximize your savings, check the Deals section on all.accor.com, sign up for newsletters to receive the best offers by email, be flexible with your dates and book directly via the website or the ALL Accor app, to enjoy the best guaranteed rates and earn loyalty points.