Name: Mercure Florence City | Hotel in the center of Florence - ALL - ALL
Address: Via Nazionale 21/23 R, FLORENCE, 50123, IT
Telephone: +390555300700
Rating: 4.7

Mercure Florence Center

Hotel for travellers looking for local and authentic experiences

CIN: IT048017A1RIEWIOGS CIR:048017ALB0527 Mercure Firenze Centro is an elegant 4-star hotel in the historic center of Florence, ideal for visiting the city. The hotel is close to the Santa Maria Novella train station and paid car parks. Enjoy an aperitif at our bar with private courtyard. Discover Florence! Our staff is available for the best recommendations!

Close to Piazza del Duomo and the romantic Ponte Vecchio full of shops, Mercure is ideal for exploring the city and its great cultural heritage on foot: Santa Maria del Fiore, Brunelleschi's Dome and by Giotto, the Baptistery, and Palazzo Pitti. Visit the Uffizi Gallery, the Accademia and the Bargello with works by Giotto, Leonardo, Michelangelo, Raphael, Donatello, and the 20th-cent. museum!

Florence is the cradle of the Renaissance. Its architectural and artistic heritage attracts 8 million visitors per year. You can reach them within a few minutes' walk from our hotel in San Lorenzo!

Welcome to the Mercure Firenze Centro ideal for visiting Florence. Enjoy our hotel, where you will immediately feel at home! In the morning, savor a breakfast with local flavors.

Marco MINISTERI, Hotel Management

Hotel extras

4-minute walk from Santa Maria Novella Station and T2 tram to the airport.
8-minute from: Santa Maria del Fiore, Baptistery, Giotto bell tower.
Large courtyard for organizing venues, ideal in the warm season.
Large rooms, all with Nuxe bath products. Privilege rooms with balcony.
Paid parking nearby with ZTL license plate registration and car valet.

Our accommodation(s)

Room

Privilege with Balcony

3 pers. max
24 m² / 258 sq ft

Bedding 1 x King size bed(s) and 1 x Single sofa bed(s)
Accessible room

See availabilities

Room

Superior

3 pers. max
23 m² / 247 sq ft

Bedding 1 x Single sofa bed(s) and 1 x King size bed(s)
Views: Courtyard View

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Room

Classic

2 pers. max
14 m² / 150 sq ft

Bedding 1 x Queen size bed(s)

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Suite

Family & Business Suite

4 pers. max
45 m² / 484 sq ft

Bedding 1 x Double sofa bed(s) and 1 x Double bed(s)

See availabilities

Room

Privilege with Balcony

3 pers. max
24 m² / 258 sq ft

Bedding 1 x King size bed(s) and 1 x Single sofa bed(s)
Accessible room

See availabilities

Hotel location

Mercure Florence Center

Via Nazionale 21/23 R
50123 FLORENCE
Italy

GPS:43.776466, 11.250824

+39 055 530 0700

+39 055 530 0800

SANTA MARIA NOVELLA

Railway station

Access: 250 m / 0.16 mi 2 min walk

Hotel services

Check-in from 02:00 PM - Check out up to 12:00 PM

On site

Pets welcome
Wheelchair accessible
Wi-Fi
Air conditioning
Breakfast
Bar
Meeting rooms
Room service

CAFFE APOLLO

After a day exploring Florence, our Caffe Lounge will welcome you with excellent drinks and appetizers to enjoy a pleasant aperitif in the heart of the city, to fill up on energy

Meetings & Events

Number of Meeting Room: 1
Surface of the largest room: 37 m² / 398 sq ft
Maximum seats capacity: 18
Maximum capacity for banquets: 0

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Our guest reviews

100% genuine reviews from our guests

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ALL Rating 4.7/5 791 reviews

Abhinav M. Business - 5/25/2026 Confirmed reviews ALL

It was too hot and hotel switched off air conditioning, when requested they said they can turn on as not allowed! I would never ever stay in this hotel ever again!!

Dear Guest, We have received your review and thank you for the time you dedicated to sharing your feedback. We have read your comments carefully and with regret, and we sincerely apologize for not meeting your expectations. However, we would like to point out that during the days of your stay, the average outdoor temperature was around 15°C. This situation required us to manage the air conditioning responsibly, also taking into account our commitment to environmental sustainability, which we actively support. We would like to reassure you that we are very attentive to our guests’ comfort; considering the recent shift to significantly warmer temperatures, we would like to reassure that the air conditioning is now available 24 hours a day. Kind regards. Marco Ministeri General Manager

Patricia H. Friends - 5/23/2026 Confirmed reviews ALL

Location was excellent, clean rooms and welcoming. Staff were wonderful. Totally recommend.

Dear Guest, Thank you for your kind words regarding our accommodating service, excellent location, and the cleanliness of our rooms. It is gratifying to know that our Team made a positive impact during your stay. We appreciate your recommendation and hope to welcome you back soon. Sincerely, Alessia DE SIMONE Guest Relation Agent

Anna T. Couples - 5/18/2026 Confirmed reviews ALL

Close to station and easy walk to all places of interest Very friendly staff Good breakfast

Dear Guest, Thank you for your kind words regarding your recent stay. We are delighted to hear that you found our location convenient, enjoyed our breakfast, and appreciated the friendliness of our Team. We will be looking forward to welcome you for another pleasant experience! Sincerely, Alessia DE SIMONE Guest Relation Agent

Shing Y. P. Couples - 5/12/2026 Confirmed reviews ALL

Location is very close to the train station, good for sightseeing and travelling. Friendly staff, they are spontaneous to offer help! I probably will recommend your hotel to my friends and I am looking forward to having stay here again!

Dear Guest, Thank you for your wonderful feedback. We are delighted to hear that you enjoyed our strategic location and the professionalism of our Team. Your recommendation means a lot to us, and we look forward to welcoming you back on your next visit. Best regards, Alessia DE SIMONE Guest Relation Agent

Karen C. Solo - 5/9/2026 Confirmed reviews ALL

I have been staying here since the hotel opened and have been so pleased with everything- the room, the staff and accessibility to local sights!

Dear Guest, Thank you for your kind words and loyalty to Mercure Firenze Centro. We are delighted to hear that you consistently enjoy your stays with us and appreciate our accommodations and the service rendered by our Team. We look forward to welcoming you back on your next visit! Best regards, Alessia DE SIMONE Guest Relation Agent