Mercure Florence Center 4 stars

Customer review rating (ALL Rating) 4.6/5 732 reviews

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Mercure Florence Center - Image 1
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Via Nazionale 21/23 R, CIN: IT048017A1RIEWIOGS, 50123 FLORENCE, Italy

Description

Hotel extras

  • 4-minute walk to Santa Maria Novella Train Station

  • 8-minute walk to Piazza del Duomo and Cathedral of Santa Maria del Fiore

  • Large patio for soft lounge events, available in the summer

  • Spacious rooms with A/C, some with balconies

  • Paid parking near the hotel with ZTL license plate registration service

Our accommodation(s)

Hotel location

Mercure Florence Center

Via Nazionale 21/23 R, CIN: IT048017A1RIEWIOGS
50123 FLORENCE
Italy

GPS:43.776466, 11.250824

Telephone
Fax +39 055 530 0800

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets welcome
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service
Near the property
  • Car park

CAFFE APOLLO

After a day exploring Florence, our Caffe Lounge will welcome you with excellent drinks and appetizers to enjoy a pleasant aperitif in the heart of the city, to fill up on energy

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  732 reviews

TripAdvisor Rating  4.0/5  1,292 reviews

Certificate of excellence 2024

well located

Customer review rating 4.5/5

Zeng Couples - Confirmed reviews ALL

3 minutes walk from Firenze SML, room size is big and comfortable. Friendly staff as well.

Good central location

Customer review rating 4.5/5

David Couples - Confirmed reviews ALL

We had a memorable and good experience at the Mercure Florence. The hotel is a short distance from the train station and within walking distance of the tourists sites, restaurants and shops. We were grateful for the room upgrade which came with a welcome pack of yummy biscoti. The hotel provided complimentary takeaway snack and beverages for those who want some light pastries for the run. We were all praise for the courteous and helpful staff at the reception. They make a real difference to our stay!

Good stay

TripAdvisor rating 4.0/5

Voyager_Nineteen71 TripAdvisor review

We stayed at this property for 4 days across 2 stints. Hotel is centrally located and very close to the train station. One can walk to the hotel from the station but it is not easy to identify the entrance as the area is quite packed. Being centrally located meant most sightseeing places were walkable from the hotel, but at the same time, there was no point taking a taxi as the taxi route was not through the town and was much longer - hence more expensive even for a distance that is very less by foot. Front desk was very prompt and helpful throughout our stay. There is a drinking water filter on the ground floor on the way to the life which provides sparkling water as well. Rooms of the hotel are good and well equipped. Bathroom is also clean. One thing we found a bother was mosquitoes - we opened up the room balcony in the evening on the fifth floor, and soon the room had a few mosquitoes. Had to swat them. Another thing is that post breakfast, the hotel does not have anything to eat via room service. This was a problem as we were too tired one evening to step out of the hotel again after a full day's sightseeing. Given that this is a 4 star property, I found that a bit odd. The front desk, though, was helpful in getting food via deliveroo. Overall, a good experience and definitely worth staying again.

I drink coffee at lobby any time.

Customer review rating 4.5/5

H. V. S. Couples - Confirmed reviews ALL

Service is good. In line with Accor standard. Very professional.

Good location and nice staff.

Customer review rating 4.0/5

Fy Families - Confirmed reviews ALL

It’s a very good stay. Very good location and friendly staff. However the WiFi is very poor in my room.

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Other web-users rate our hotel

  • 588 reviews 9.5/10 Location
  • 532 reviews 8.1/10 Room
  • 524 reviews 9.5/10 Service
  • 16 reviews 2.1/10 WiFi
  • 279 reviews 7.9/10 Comfort
  • 214 reviews 6.1/10 Breakfast
  • 202 reviews 7.2/10 Cleanliness
  • 97 reviews 9.2/10 Vibe

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.