Mercure Florence Center 4 stars

Customer review rating (ALL Rating) 4.7/5 679 reviews

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Description

Hotel extras

  • 4-minute walk from Santa Maria Novella Station and T2 tram to the airport.

  • 8-minute from: Santa Maria del Fiore, Baptistery, Giotto bell tower.

  • Large courtyard for organizing venues, ideal in the warm season.

  • Large rooms, all with Nuxe bath products. Privilege rooms with balcony.

  • Paid parking nearby with ZTL license plate registration and car valet.

Our accommodation(s)

Hotel location

Mercure Florence Center

Via Nazionale 21/23 R
50123 FLORENCE
Italy

GPS:43.776466, 11.250824

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets welcome
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

CAFFE APOLLO

After a day exploring Florence, our Caffe Lounge will welcome you with excellent drinks and appetizers to enjoy a pleasant aperitif in the heart of the city, to fill up on energy

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.7/5  679 reviews

TripAdvisor Rating  4.2/5  1,325 reviews

Certificate of excellence 2025

Customer review rating 5.0/5

Sushant S. Couples - Confirmed reviews ALL

First of all this is how hospitality is done right, absolutely gem of a team and great location and hotel as well.

Customer review rating 4.5/5

Sangyun L. Families - Confirmed reviews ALL

I liked the bright hospitality and greetings of the staff I encountered every time in the lobby. And the advantage was the spacious room and comfort. However, the water pressure in the bathroom dropped significantly, and there was a lot of dust in the room, but it wasn't cleaned up.

Customer review rating 5.0/5

Mohamed A. Families - Confirmed reviews ALL

I travelled during new year with my little family (Wife + daughter 14yrs) We had an amazing stay

Dear Guest, Thank you for your kind words regarding your stay at Mercure Firenze Centro. We are delighted to hear that you enjoyed our strategic location and comfort during your New Year visit with your family. We look forward to welcoming you back in the future. Alessia DE SIMONE Guest Relation Agent

Customer review rating 5.0/5

Darrsheni S. Couples - Confirmed reviews ALL

From check in to check out, everything was smooth. Great customer service and stay. Highly recommended

Dear Guest, Thank you for your positive feedback regarding your stay at Mercure Firenze Centro. We are delighted to hear that you found your experience comfortable and appreciated the service rendered by our Team. Your recommendation is greatly valued, and we look forward to welcoming you back in the future. Alessia DE SIMONE Guest Relation Agent

Customer review rating 5.0/5

Donna T. Solo - Confirmed reviews ALL

The hotel staff were friendly and very helpful Located close to the main Train station and close to attractions this hotel is perfect for visiting Florence

Dear Guest, Thank you for your kind review after your stay with us. It is gratifying to know that you found our Team friendly and helpful, and that our proximity to the main train station and attractions enhanced your visit to Florence. We hope therefore to welcome you for another pleasant stay in Florence. Best regards, Alessia DE SIMONE Guest Relation Agent

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Other web-users rate our hotel

  • 559 reviews 9.7/10 Location
  • 504 reviews 8.1/10 Room
  • 567 reviews 9.3/10 Service
  • 14 reviews 6.1/10 WiFi
  • 263 reviews 8.1/10 Comfort
  • 196 reviews 6.7/10 Breakfast
  • 183 reviews 8.3/10 Cleanliness
  • 133 reviews 9.2/10 Vibe

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